Activities volunteer volunteer roles in chingford, greater london

The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce.  It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.

The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.

Main Responsibilities

Along with other members of the Committee:

• Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
• Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
• Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
• Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
• Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values 
• Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
• Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
• Recommend to the Board the annual staff pay award
• Ensure the effective recruitment of ELT members via the Chair of the Committee
• Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
• Ensure an effective performance management policy and appraisal process is in place for ELT
• Assure itself that staff/volunteer relationships are effective
• Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.

The person

A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.

Candidates should:

• Have a strong track record of achievement, especially in the area of Reward and Recognition
• Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
• Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
• Have a breadth of vision and a grasp of governance issues alongside an eye for detail
• Have unquestioned integrity, effective communications skills and experience of high-level discussion
• Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
• Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
• Have experience of the Scout Movement and, ideally, the role of HQ volunteers
• Have experience of working at, or volunteering with, a charitable organisation
  
  

Time Commitment

For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)

Appointment term

Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.

Remuneration and expenses

In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

About the project 

We are the Guild Church for Workers in the City of London, building a multilingual community where those in often low-paid or precarious occupations are at the heart of our life and leadership.  As part of our support of workers, we provide free beginner English classes every Saturday morning in partnership with English for Action. As these classes have grown, we have provided a homecooked meal for everyone, to share conversation and build community. 

We believe in the power of shared meals to foster community and connection. We're looking for Volunteer Community Cooks to help us create a welcoming space on Saturday mornings, where everyone feels at home. 

Are you a passionate cook with a heart for community? 

St Katharine Cree is seeking warm and enthusiastic volunteers to join us on Saturday mornings to cook a delicious and nourishing meal for around 30 people to enjoy after their beginner English language class. 

More than just cooking 

This is more than just a culinary role! We're looking for people who love to create delicious, hearty meals that build community. You'll be responsible for preparing a meal that brings people together. 

Passion for building community

We want people who enjoy connecting with others and fostering a welcoming atmosphere. We welcome those who want to assist in the kitchen, regardless of their experience. Your patience and encouragement will be invaluable. This is a chance to be part of a vibrant community and make a real difference in people's lives. 

What you'll bring

A love for cooking and a desire to share your skills

A friendly and approachable personality.

A willingness to work as part of a team.

A genuine interest in connecting with others.

A food hygiene certificate would be a bonus, but it is not essential, we can help you obtain one.

What you'll do

Prepare delicious, healthy meals using the ingredients available to you in our community kitchen.

Help foster a welcoming and inclusive atmosphere.

Work alongside community members who will assist with cooking and take care of the washing up.

What you'll gain

The opportunity to make a positive impact on your community.

The chance to share your passion for cooking.

The joy of building meaningful relationships.

A rewarding and fulfilling volunteer experience.

St Katharine Cree is a church, and our community activity is rooted in our Christian faith, but being a Christian is not required for this volunteer role. We welcome all who share our passion for community and service and ask that volunteers respect our values and ethos and help create a welcoming environment.

Safeguarding

St Katharine Cree is committed to safeguarding the welfare and protection of children and vulnerable adults throughout our work and in our partnerships with other institutions. This role is subject to the completion of a standard DBS check. The role will require undertaking relevant Diocese of London safeguarding training, if a current certificate is not already held, which will be arranged by the Line Manager or CSO. SKC’s full Safeguarding Policy will be provided to all new staff on joining the organisation and they are expected to read it and act in accordance with it at all times.

�� Volunteer Trainee Roller Sports Coach
�� Locations: Ealing, Hounslow, Brent, Harrow
�� Flexible hours | After-school, evenings, weekends or holidays
�� Hybrid opportunities – community & club-based delivery with some remote learning
�� Full training provided

Be Part of Something Bigger. Start Your Coaching Journey with RollaDome All Skate.

Are you passionate about working with children and young people? Do you love roller skating and want to turn that passion into purpose? Join us as a Volunteer Trainee Roller Sports Coach and help deliver fun, inclusive, and empowering sessions that develop both skating skills and life skills.

Whether you’re an experienced skater or just enthusiastic and willing to learn, we’ll train you, mentor you, and help you gain valuable coaching and youth work experience.

�� What You’ll Do:

• Support the delivery of engaging and safe roller skating sessions

• Assist lead coaches with warm-ups, drills, games and group activities

• Learn how to manage group dynamics, encourage participation and promote wellbeing

• Be a role model to children and young people aged 4–18

• Commit to personal development and training as a future community coach

�� What We’re Looking For:

• A positive attitude and willingness to learn

• Interest in working with children, youth or sport

• Ability to commit to at least 4 hours per month (training and/or delivery)

• Good communication and teamwork skills

• Reliable, respectful, and ready to grow!

�� What We Provide:

• Free training & mentoring (including Safeguarding, First Aid & Coaching Basics)

• Access to formal coaching qualifications

• Travel and refreshment expenses covered

• Real experience working in sports development and youth engagement

• A pathway into paid sessional coaching roles

No experience needed – just commitment, enthusiasm, and the drive to make a difference.
Ideal for young people (16+), students, career changers, or anyone looking to volunteer and grow.

Skate with purpose. Coach with passion. Belong with RollaDome.

Who They Are

This organisation welcomes refugees, asylum seekers, and migrants who have been displaced from their countries of origin. Leaving home due to war, persecution, or incarceration demands remarkable courage and resilience. For many, arriving in London is just the beginning of a long and complex journey toward achieving settled status and a decent quality of life.

Rooted in the local community, the Centre provides practical support, advocacy, and a sense of belonging to those navigating displacement and rebuilding their lives in a new country.

The Role: Trustee

The Centre is seeking 2–3 new trustees to join its Board and help guide the next chapter of its work. The current Board brings a broad range of expertise, including charity governance, public service leadership, strategy, and fundraising. The organisation is looking for individuals whose skills will enhance and complement the strengths of the existing trustees.

The Centre is led by CEO Andy Ruiz Palma, who first joined the team in 2000 as an English teacher. He now oversees a dedicated staff team and a committed group of around 40 volunteers who deliver services directly to clients. Additional support is provided by professional fundraising and accountancy teams.

What They Are Looking For

New trustees should bring:

• A strong empathy with the Centre’s client group and mission

• An understanding of how to support community-rooted organisations

• Excellent communication and team-working skills

• Relevant experience working with marginalised communities, whether in a frontline, policy, or governance context

• Or personal lived experience as a refugee, asylum seeker, or member of a marginalised community

The Centre welcomes applicants who may be new to trustee roles, and offers mentoring and support to help them succeed. The organisation is especially keen to hear from candidates with skills or experience in one or more of the following areas:

• Finance/Accountancy (to act as deputy to the current Treasurer Trustee)

• Human Resources (HR)

• Fundraising

• IT and Data Management

• Lived Experience as a refugee or migrant

This is an opportunity to make a meaningful contribution to a compassionate and community-driven organisation supporting displaced people in London.

Ref: V252 | Communication Service Supporter | Hertfordshire

We’re looking for three volunteers over the age of 18 years old, to provide communication support to stroke survivors at one of our Support Groups, which is based at Ashwell House, 167 Verulam Road, St Albans AL3 4DW.

You’ll be volunteering:

For one and a half hours a week every week, between 10:30am and 12:00pm, in blocks of 8 sessions.

We are looking for communication service supporters to assist stroke survivors in developing their communication skills in a group setting.

The volunteers will:

· Be an effective communication service supporter you need great listening skills and be able to support people in an empathetic and non-judgemental way.

· Be willing to learn and use the technique, called ‘supported conversation’, that is used to support people with communication difficulties.

If you are someone who enjoys conversation, meeting new people and likes to try new things, then this role might be a good one for you.

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Communication Service Supporter role.

If you are interested in this role, please find more details on our website link.

We want to reduce barriers to inclusion. Help us understand who’s applying for and getting roles with us by completing our Equal Opportunities Form. This helps us continue to identify anything that’s getting in the way of people looking to join us. This information does not form part of your application.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

We are seeking additional Trustees to help Gambling Lived Experience Network (GLEN) to continue to act as an independent voice raising awareness of, and offering support to people affected by, gambling related harms.

Gambling Harms actively impact over 7 million GB residents each year, with an estimated 1.3 million actively engaging in harmful gambling. Millions more experience legacy harms long after gambling has stopped being a 'live issue' in the lives of individuals and their family members.

GLEN is a network charity (CIO) seeking to amplify the voices of those who have experienced and intimately understand what gambling harms are, and how they manifest in individual, family and community environments.

We are a strong advocate and supporter of the power of Lived and Living Experience and accordingly seek individuals who share our vision of needing the voices and experiential knowledge embodied in LLE to have a central role in shaping our societies understanding and response to what is a growing public health concern.

Time-wise, we simply ask a few hours per month, mainly through attendance at GLEN board meetings which are usually hosted online 4-5 times per year.

Support-wise, we welcome any and all support you can offer us.

We particularly welcome individuals who have themselves experienced harms caused through gambling - whether through their own gambling or the gambling of a loved one - but this is not a requirement. The only requirement we really seek is a commitment and alignment with our charitable goals of empowering LLE to have its voice heard and acted upon.

Please download our Role Specification for more details.

Become a Creative Workshop Leader with Bright Futures UK

Are you passionate about sharing your creative talents and inspiring the next generation? Bright Futures UK is looking for enthusiastic and skilled individuals to lead engaging workshops for young people who have taken time out of education due to illness.

About the Role:
As a Creative Workshop Leader, you will work with us to design a fun and meaningful workshop tailored to your expertise, which you’ll deliver on a Wednesday afternoon. Whether your speciality is henna design, cake or cookie decorating, crochet, glitter art, or another creative discipline, we’d love to hear from you! You’ll have the full support of our team to ensure your workshop runs smoothly and makes a real impact.

What You’ll Need:

• A skill or craft that can be shared with young people.
• Enthusiasm for teaching and inspiring creativity.
• A willingness to collaborate with us in planning the session.

What You’ll Gain:

• The chance to make a difference in the lives of young people facing significant challenges.
• DBS and training provided at no cost.
• Opportunities to develop your teaching and facilitation skills.
• The rewarding experience of sharing your passion with others.

Why You’ll Love Volunteering with Us:
At Bright Futures UK, we believe in supporting young people as they rebuild their confidence and reengage with education. Through your workshop, you’ll help create a positive, nurturing environment where creativity thrives and connections are made.

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

Educators and facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for educator and facilitator volunteers to participate in our community-led working group, who are collaborating with schools, universities and youth groups that help the design of the park. 

Examples of projects are: 

• collaborating on nature walk activities for schools
• supporting university students interviewing teachers
• creating lesson plans to co-design the park. 

Schools, universities and youth groups we've collaborated with include:

• Buxton School, Leytonstone
• Kingsmead School, Enfield 
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville. 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. 

Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

Trustee Opportunity

Are you passionate about making a difference in rural, remote communities? We’re looking for individuals to join the Board of Trustees for a new, community-led social enterprise delivering social care services in North Perthshire.

This innovative initiative, born from a collaboration between the Perth and Kinross Health and Social Care Partnership, Rannoch Community Trust and Dunkeld, Birnam & District Community Development Trust, aims to improve access to care at home for those in rural areas.

SKS Scotland is supporting this project and the recruitment process.

About the Role

We are recruiting up to six Trustees to help shape the organisation, working closely with the CEO/Home Care Manager. We’re particularly looking for expertise in:

• Business start-up and development
• Health and social care policy
• Commissioning and local government
• Finance, accounting, and quality assurance
• HR and fundraising
• Community and voluntary sector experience

What You’ll Bring

• Strategic thinking and leadership
• A commitment to rural health and wellbeing
• Proven ability to work collaboratively and make informed decisions
• A passion for community-driven social care

Commitment

Approximately 1–2 days per month, including meetings and preparation. This is a voluntary role with expenses covered.

About Croydon Community Energy (CCE)

Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.

Job Purpose

As the Chairperson, you will play a crucial role in working alongside the CEO and managing the Board of Directors at Croydon Community Energy (CCE). This voluntary position presents a unique opportunity to provide strategic leadership, foster effective governance, and guide our organisation toward achieving its mission of advancing renewable energy and sustainability within the community.

Responsibilities

Board Leadership and Governance:

• Provide leadership to the Board of Directors, ensuring effective governance and adherence to the organisation's mission, values, and strategic goals.

• Facilitate board meetings, setting the agenda, and ensuring productive discussions and decision-making.

• Foster a positive and inclusive board culture that encourages collaboration, diversity of thought, and constructive engagement.

• Guide the development and implementation of governance policies, procedures, and best practices.

• Collaborate with the CEO and board members to assess and mitigate organisational risks.

Relationship Management

• Establish and maintain strong working relationships with board members, fostering open communication, trust, and mutual respect.

• Support the CEO in their role, providing guidance and feedback as needed.

• Represent the community energy group at external events, conferences, and networking opportunities to enhance the organisation's reputation and influence.

Strategic Planning and Execution

• Collaborate with the CEO and board members to develop and refine the organisation's strategic plan, setting long-term goals and objectives.

• Monitor the implementation of the strategic plan, ensuring alignment with the organisation's mission and vision.

• Regularly evaluate the organisation's progress toward strategic objectives, making adjustments and recommendations as needed.

• Support the CEO in developing and implementing operational plans, policies, and initiatives to achieve strategic goals.

Stakeholder Engagement and Advocacy

• Serve as a key spokesperson and advocate for the community energy group, promoting its mission, values, and impact to stakeholders, including government officials, partners, funders, and community members.

• Collaborate with the CEO and board members to identify and cultivate strategic partnerships and funding opportunities.

• Actively engage with the local community, attending relevant events, building relationships, and representing the organisation's interests.

Qualifications:

Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!

Essential

• Excellent leadership and interpersonal skills, with the ability to inspire and motivate others.

• Excellent communication and public speaking skills, with the ability to represent the organisation effectively in various settings.

• Familiarity with the renewable energy sector and a passion for sustainable development.

• Commitment to the organisation's mission and willingness to contribute time and expertise voluntarily.

Desirable

• Proven experience in a leadership role, preferably as a board chairperson or similar position.

• Strong understanding of nonprofit governance principles and practices.

• Experience in working effectively with diverse stakeholders, including board members, executives, community members, and government officials.

• Strategic and critical thinking abilities, with a track record of developing and executing successful organisational strategies.

Join our community energy group as a voluntary Chairperson and help shape the future of sustainable energy in our community. Together, we can lead the way in promoting renewable energy and building a greener future for all.

Terms and Conditions

Length of contract: 12 months, (until next AGM)

Salary: Voluntary, expenses covered inline with our expenses policy

Hours/days: Approximately 15 hours per month

Place of work: Remote, with occasional face-to-face meetings in Croydon

Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend all Board meetings and monthly wider volunteer meetings (giving reasonable notice if you can’t), and the agreement to log time spent on CCE activities.

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role What will you do?

● Complete an introduction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Read papers for board meetings and attend six board meetings per year.

● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.

● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.

● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.

● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.

● Be prepared to take over as Chair in the near future.

● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.

● Take an active role in discussions during board meetings and work with other trustees to:

● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.

● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

● Ensure that the service plans for the recruitment and turnover of staff and volunteers.

● Review their own work and how effectively they operate, including action for improvement.