Activity manager jobs

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate and focus on Engagement in their area.

Position: S11308 Engagement Officer

Location: Home-based East of England, specific focus Essex. However, extensive and frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £11,500 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 14 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31st August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: TBC

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.

Key responsibilities will include:

· Planning, facilitation and evaluation of the online Stroke Information Programme

· Identifying, building and maintaining key relationships with key stakeholders.

· Developing and enabling peer support and self-sustaining stroke communities in the locality.

· Providing support and management to volunteers and people with Lived Experience.

· Supporting delivery of Engagement and Service projects in Essex.

About You

You will have experience/understanding of:

· Involvement and developing support using Co-Production.

· Community Development.

· Online Facilitation

· Recruiting, managing and developing volunteers.

· Working in partnership with other organisations, ideally in voluntary, health and social care.

· Supporting groups and developing networks.

This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Community Engagement, Community Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Social Media Officer

Location: Homebased (with occasional travel)
Salary: £31,904
Contract: Permanent, full-time (open to flexible working)

About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for a creative and confident Social Media Officer to lead the day-to-day management of our social platforms – creating standout content, sparking conversations, and building powerful relationships with our audiences.

About the role
This is an exciting opportunity to shape how Fire Fighters Charity shows up online – using bold ideas, strong visuals and authentic voice to grow our reach and impact. You’ll also play a key role in community moderation, digital customer care, and reporting trends and risks through social listening.

Key activities include:

• Creating high-quality social content across all key platforms (Facebook, Instagram, LinkedIn, and X)
• Engaging with audiences, responding to comments and queries
• Monitoring sentiment and trends
• Supporting campaign delivery and storytelling with compelling copy and visuals
• Working closely with engagement colleagues to ensure tonal consistency and brand alignment

About You
We are looking for someone who has:

• Demonstrable creativity and a passion for social media
• Experience managing brand social media accounts
• Excellent writing skills and creative flair
• Strong understanding of social media trends, tools and best practices
• Confidence engaging with audiences and bags of enthusiasm  
• Ability to work independently and collaboratively
• Interest in supporting the fire services community with health and wellbeing

This is a chance to make your mark on a trusted national charity with a loyal community and a powerful mission.

This role is subject to a Disclosure and Barring Services Check.

The charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.

Apply now and help us take our social media channels to the next level.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on [email protected]

Closing date: 11pm on 24 August 2025

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

 

We're looking for a skilled and proactive Data Developer to help us to harness the power of data and build something meaningful from the ground up. You’ll lead the development of our first enterprise data warehouse, creating the infrastructure that will empower every corner of our organisation to make smarter, faster, and more impactful decisions. Working at the heart of our Information Governance and Technology Team, collaborating with passionate colleagues across the organisation, your work will help us understand our supporters better, streamline operations, and ultimately, protect more land and wildlife.

Who we’re looking for

You'll have strong SQL and ETL experience, a solid grasp of data modelling and warehousing, and proficiency in Power Platform tools. You’ll be confident working with APIs and integrating data from diverse systems, and able to communicate and collaborate effectively with both technical and non-technical stakeholders. A self-starter with sharp analytical thinking and attention to detail, you’ll thrive in a collaborative environment and be committed to continuous learning. You’ll care about our mission and be eager to contribute to a positive and supportive team culture.

Applications 

Please refer to the application pack which contains the full job description, person specification and our list of benefits. You will need to upload your CV, along with a covering letter, using the link provided. Your covering letter is an important part of your application and should sumarise how you meet the essential criteria in the person specification as indicated.

Support Worker – Leeds (28 hours per week)

We are also recruiting for a 14-hour Support Worker role in Wakefield.

We are open to one person covering both roles as a single full-time position (around 35 hours) across both locations.

 

About the Role

You will provide person-centred support to people living with HIV, working collaboratively to promote independence, dignity, and equality.

Key Responsibilities:

• Provide comprehensive case management for people living with HIV

• Develop personalised self-management plans that inspire hope and demonstrate possibilities 

• Advocate fearlessly for service users, challenging discrimination and stigma

• Facilitate empowering group sessions and workshops 

• Build partnerships across healthcare, housing, benefits, and community services 

About You

We’re looking for someone who:

• Has worked with diverse, marginalised, or disadvantaged communities
• Can co-create care and support plans with service users
• Has experience providing advocacy for vulnerable individuals
• Can design and deliver engaging group activities
• Communicates empathetically, building trust and rapport
• Is confident using IT systems and client management software

What We Offer

Join an organisation with over 40 years of experience fighting for equality and supporting marginalised communities.

Benefits include:

• 25 days’ annual leave plus bank holidays (pro rata)
• Employee Assistance Programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to Work scheme
• Enhanced occupational sick pay
• Flexible working arrangements
• Birthday leave
• Monthly supervision and support
• Comprehensive training programme

An Inclusive Environment

BHA for Equality is committed to diversity and welcomes applications from all backgrounds, particularly those with lived experience of marginalisation.

How to Apply

Download and complete an application form from our website.

Your application must detail how you meet the points in the person specification.

Due to the nature of this post, a Disclosure & Barring Service (DBS) check will be required for the successful applicant.

We're looking for a kind, compassionate and resilient Support Worker to join our RBKC Complex Needs Service in Kensington and Chelsea

£29,684.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Providing a flexible and individually tailored support package to enable vulnerable people to manage their licences and move towards greater independence within the
community.

What you'll do:

· Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager

· Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

· Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

· Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

· Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

· Develop and maintain links with all key agencies and service providers in the local community

· Empower customers to ensure they receive the service and benefits they are entitled to

· Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

· Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

· Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

· Engage in learning and development activity to increase knowledge and skills

· Ability to defuse challenging behaviour with awareness of personal safety.

· Adhere to Look Ahead's Policies and Procedures

· Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

§ Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

§ Approachable and open behaviour

§ Prefers working as part of a group or team

§ Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

§ Has a practical and logical mind and is naturally well organised

§ Thrives on change and enjoys dynamic diverse environments

§ Is confident with high levels of self-esteem

§ Is respectful, articulate and sensitive in style of communication

§ Is essentially customer-focused

§ Is motivated towards excellence and improvement of personal performance with a can do attitude

§ Ability to cope positively with challenging and diverse behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The service provides 24 hours supported accommodation for high needs mental health service users. It compromises of 11 units which offers higher levels of 
support in comparison to the wider supported living pathway. Service users at Teresa House may have treatment resistant mental health needs that are complicated by substance misuse, challenging behaviour including low level offending and long-term physical health conditions. All support is delivered in-line with the principles of trauma-informed recovery/empowerment/co-production.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health and complex needs, with substance misuse experience desirable. They should have a strong understanding of recovery approaches and co-production, with the ability to design and deliver activities that build confidence, reduce anxiety, and support a self-directed recovery journey.

They must be resilient, maintaining high service standards in challenging situations, and have knowledge of legislation relevant to mental health crises, including welfare reform, the Care Act, and housing pathways. Skills in assessment, co-producing support and safety plans, and auditing them are essential.

Proficiency in MS Office and case management systems is required, along with good knowledge of basic building safety and repairs. The candidate should have excellent spoken and written English, be able to handle petty cash accurately, and work flexibly, including evenings, weekends, and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Barnardo's are seeking a Senior Policy & Public Affairs Lead for Cymru / Wales. The postholder will be responsible for developing and delivering Barnardo's policy and public affairs activity across Cymru / Wales, using intelligence and feedback to plan and deliver influencing activity that delivers transformational change for children. You will work closely with our policy advisors, frontline services, communications team, and our voice and influence team to bring the voices of children and young people to decision makers in Wales in order to make childhoods safer, healthier, happier, and more hopeful.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

At Barnardo's we are committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share in this commitment.  Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore, we adopt rigorous scrutiny in our pre-employment checking. This post is subject to a range of pre-employment checks including a Criminal Records Enhanced Disclosure for the successful candidate.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

The Community Development team at KCLSU are looking for a Service & Enquiries Administrator to develop and deliver our competitions and operations service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community.
 
Key responsibilities include; 

• Monitoring all inboxes across the Community Engagement department, responding to queries in a timely and helpful manner.
• Administering the communications across our digital platforms.
• Support services across Community Engagement with administrative needs

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached on our website.
 
To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

 
Salary
£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1
 
Hours
35 per week
 
REF-223 510

Job Title:                           Farm Lead

Reporting To:                   Supply Lead

Salary Range:                   £29,000 - £31,000 (Dependent on experience)

Contract Type:                  Six months fixed term with possibility to go permanent

Location:                           Marden, Kent and Eridge, East Sussex

Hours/Days per week:      37.5 hours per week, 8am – 4.-00pm, Monday – Friday. 30 minutes for lunch

Requirements:                   The Felix Project can only employ applicants who currently   have the right to work in the UK.  

About The Felix Project 

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.

Our Values 

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

Duties and Responsibilities

• Initial set up 8:00am at orchard site each day 
• Carry out Dynamic Risk Assessment each morning
• Meet, greet and check in volunteers on arrival
• Support volunteers with way finding from train station to farm
• Introduction and H&S briefings for volunteers
• Manage all aspects of picking, stacking, loading of fruit
• Arrange lunch and refreshments for volunteers
• Liaise with farmer/on-site contact day-to-day
• Liaise with Haulier to arrange collections and deliveries 
• Liaise with the depot teams regarding deliveries
• Lead & support where necessary on all farm outreach activity
• Any other duties as directed by line management

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted. 

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Role: Regional Fundraiser

Reports to: Fundraising Manager

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish :

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. 

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, which is now in its second phase.

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish.

This is a unique opportunity for an individual to continue to raise awareness of the charity, as well as continuing its activities in Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities.

Main duties:

Service:

• To help raise awareness of 2wish and the work we do.
• To work alongside the support team and to build on the reputation of 2wish
• Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income
• To liaise with the public who are fundraising for 2wish
• To support the delivery of community and corporate events, and monitor the income raised
• To attend community, corporate and networking events where necessary
• To actively participate in and collaborate on financial planning as a business unit during regular fundraising meetings
• To submit an annual business plan and budgets for the fundraising team
• To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets
• Supporting the 2wish Fundraising Team with events and community fundraising
• Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement. Lead the Volunteer programme in your area.
• Maintain relationships with all donors including attending cheque presentations
• To work flexibly, travel, and make overnight stays when required
• To attend weekend and evening community/corporate events in support of the charity when required
• A ‘hands-on’ and ‘can-do’ attitude
• Contribute on the social media platforms maintained by 2wish
• Manage, write and apply for grants and trusts in your area, with support from the Finance team.

General Responsibilities:

• To be responsible for organising own work agenda, time management and administration
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To work as part of a team
• To attend meetings as necessary - both virtually and in person
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake training to update skills as necessary
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• To adhere to all health and safety procedures with regards to working off site
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £26,500

Contract type: 12 month contract.

Hours: Full-time, 37.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and regular travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 29th August 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.

Join Our Lifesaving Team

Community Fundraising Assistant (TCAA)

Benefits: Benefits Table

The role of Fundraising Assistant for the Children’s Air Ambulance will be working closely with our Community Fundraisers providing tactical support to deliver the short and mid-term operations for the function. This will include a variety of tasks and actions to provide this support including but not limited to; General Administrative support, engaging with our supporters both verbally and in writing, assisting our supporters on their donor journey and assisting at events in the region. 

What You’ll Be Doing:

This role is all about engaging our supporters and you will achieve this through your personality and how you engage. With that in mind you will be outgoing and enjoy communicating with new people both via the phone, email and in person. You will have experience building long lasting relationships that drive continual benefit to the organisation. The role will have multiple tasks and projects happening at the same time so you will be able to organise yourself and work proactively with the team. Excellent IT skills are also required, particularly Word and Excel. Most importantly for us you will have a desire to understand the function coupled with the curiosity to learn new skills and experiences. 

What We’re Looking For:

• Demonstrable evidence in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives.
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Being a point of contact for our donors and supporters.
• Managing aspects of the donor/supporter journey ensuring excellence along the way. 
• Communicating effectively around our Charity and what we do to drive engagement.
• Attend events and represent the Charity 
• Conduct tasks on our CRM system Raisers Edge when required. 
• Conduct general Administrative duties where required. 

What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. 

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us keep our helicopters flying and saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

We have an exciting opportunity for a Senior Support Worker to join our friendly team in Wakefield, West Yorkshire.

We are looking for a motivated and experienced individual to work at our supported living services providing support for adults with a learning disability, physical needs and support needs.

Our mission is to provide a safe, homely environment in which adults with additional needs can live as independently as possible whilst receiving bespoke packages of care and support that fulfil their needs.  We are looking for someone who can lead a team of dedicated support workers to achieve positive outcomes for service users; this will include organising activities and events, helping to coordinate and deliver individual packages of care and support, being able to motivate others to provide the best support.

Your role will include:

 

• Provide excellent, respectful and individualized support to all service users.
• To develop sincere and trusting relationships with service users and to encourage them to express their needs, views and concerns.
• Support the management and co-ordination of service delivery, effectively meeting the needs of the service users.
• To provide mentorship; support and guidance for the staff team working within the service; including deploying staff and managing rotas.
• You will need to be able to work flexibly according to the needs of the service to include daytimes, evenings, weekends and bank holidays.

At least one years’ experience in providing care and support for adults with a learning disability, physical needs and support needs older people is essential for this role. As a senior support worker you will be compassionate, motivated, diligent and able to empathise with individuals.

You will be warm, well organised, and conscientious; you will be able to demonstrate good verbal and written communication skills. You will be required to work on a rota, undertaking early, late and weekend duties as required. Senior support workers are expected participate in an on-call rota.

Vacancy Reference Number: 86547

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Head of Audiences

Summary:

Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.

 

Job details

Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)

Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.

Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.

Salary: Between £40,000 - £43,500 per annum (1 FTE) 

Contract: Permanent

Line manager: Chief Operating Officer

Responsible for: Marketing Officer, Digital Content and Brand Producer

Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Deadline: Monday 25th August 5pm

Interviews: 1st and/or 3rd September

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

1. The Role

The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.

The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.

As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.

You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.

2. Job Description

Key Responsibilities

· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.

· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.

· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.

· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.

· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).

· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.

· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.

· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.

· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.

· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.

· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.

· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.

· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.

· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.

· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.

· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment

· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.

· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.

· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.

· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.

· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.

· Any other reasonable tasks commensurate with the position.

 

Special Circumstances

There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.

3. Person Specification

Essential skills and experience

• Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
• Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
• Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
• Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
• Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
• Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
• Confident working across multiple departments and building organisational capability in audience understanding.
• Strong facilitation, presentation and reporting skills.

 

Core Competencies

• Passionate about public engagement, access and inclusion.
• An infectious enthusiasm and commitment that drives change.
• Strategic and analytical thinker who can join the dots across insight and experience.
• Strong communicator and collaborator.
• Self-motivated and able to lead and influence a range of stakeholders.
• Values-driven with an enthusiasm for data-informed storytelling.
• A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
• Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.

In addition applicants will have:

• A clean record on the Disclosure and Barring Service

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal - see website for link.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details. 

No recruitment agencies, thank you.