Activity volunteer roles in moseley, west midlands

Help Shape the Future of Wellbeing Through Acts of Kindness: Research Volunteer Opportunity

Do Me A Favour Buddy is seeking volunteers for an exciting research study exploring how personalised acts of kindness impact wellbeing, happiness, and sense of purpose.

About the Study

We're conducting an 8-week research project to understand how targeted acts of kindness affect both givers and receivers. Our research aims to gather evidence on how personalised kindness activities might improve mental wellbeing, reduce feelings of loneliness, and enhance life satisfaction.

What's Involved

• Complete an initial onboarding survey about your personality traits, preferences, and wellbeing
• Participate in our 8-week programme
• Receive personalised suggestions for simple acts of kindness
• Track your experiences and feelings
• Complete brief weekly check-ins
• Share your feedback through a final survey
• Participate in follow-up assessments at 3, 6, and 12 months to help us understand long-term effects

Time Commitment

• 8 weeks for the main study period
• Approximately 10-15 minutes per day during active participation
• Weekly check-ins (about 5-10 minutes each)
• Brief follow-up surveys at 3, 6, and 12 months post-study (about 15 minutes each)

Who Can Apply

We're looking for participants who are:

• Age 18 or older
• Willing to commit to the full 8-week programme
• Able to participate in follow-up assessments over the course of a year
• Interested in exploring how kindness might impact wellbeing
• Comfortable using a mobile app for daily interactions
• Open to providing honest feedback about their experiences

Benefits of Participating

• Be part of groundbreaking research on wellbeing
• Gain personal insights about your happiness and mental wellbeing patterns
• Potentially experience positive changes in your own life satisfaction
• Help develop an evidence-based approach that could benefit thousands
• Receive a comprehensive report of the study findings

About Do Me A Favour Buddy

Founded after a transformative experience with the power of targeted kindness, we're developing data-driven approaches to improve wellbeing through simple, personalised acts. Our work has already engaged 15,000 followers and validation from King's College London.

Update June:

We owe you a sincere apology for the delay in getting back to those that had applied previously. We've encountered some unexpected technical challenges with our development team that have set us back further than anticipated. We know how frustrating it must be to have applied and then heard nothing - that's not the experience we want for someone as enthusiastic as you clearly are about contributing to this work.
The good news is that we absolutely still need volunteers like you, and we're working hard to resolve these issues and expect to be back on track soon. 

Hartlebury Parish Hall was built in 1952 with the support and effort of the whole community. The parish hall is a charitable institution, run as a non-profit making organisation by a voluntary committee. It is a key focal point for events in the village and is close to St James parish church, Hartlebury Castle and the White Hart village pub.

The role of Treasurer is an important one in our team. We require someone experienced in managing accounts, used to excel spreadsheets and who comes with a friendly and community spirited mindset.

The work involves close liaison with our bookings secretary and we also have an excellent Trustee who helps with monetary issues(but works full time). Our bookings system is 'Hallmaster' and it may be helpful to be acquainted with this , but not at all essential. 

We are a good team brimming with ideas, the accounts are currently very tidy, so the applicant would not be coming in to chaos! 

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you a passionate person with a vision for the future? The Pen Museum in Birmingham is seeking a dynamic, Chair to steer our beloved Museum towards even greater success.

As our new Chair, you’ll be at the forefront of inspiring a team of dedicated volunteers, Trustees, and our Museum Manager. Your guidance will be instrumental in growing our visitor numbers, expanding our reach, and securing a prosperous future for the Pen Museum.

We’re a cherished destination known for our captivating collection, original machinery, and the rich social history that defines us. Together, we can share this unique story with even more people.

Exciting Treasurer opportunity with a growing charity that supports victims of modern slavery.

West Midlands Anti Slavery Network brings together partner organisations to combat modern slavery, human trafficking, and exploitation. Through direct victim support, identifying gaps, influencing change, and facilitating solutions, we strive to protect and advocate for the vulnerable in our community.

We are seeking a Treasurer to join our Board. 

What will you be doing?

Our Trustees play a vital role in making sure that WMASN achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that WMASN has a clear strategy and that our work and goals are in line with our vision.

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of our financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.

Your expertise, advice, and guidance would be invaluable in shaping and implementing our financial strategies.

This role is mainly home-based.

Please request the candidate pack attached for further details.

Time commitment

· Attend quarterly Board meetings: These meetings typically last around 3 hours, held between 5:00 PM and 7:30 PM. Most meetings are conducted online, with one in-person meeting held annually in June at the charity's offices in central Birmingham.

· Participate in Finance Sub-Committee work: The Treasurer is expected to join the finance sub-committee which meets quarterly for approximately 2 hours.

· The overall time commitment varies depending on the charity's activities, with an average of 10 hours per month, including preparation and follow-up tasks.

Trustees are also expected to contribute ad hoc and occasional time outside of Board meetings, the majority of which is done remotely.

What are we looking for?

We are looking for individuals who can bring energy, enthusiasm, and commitment to the role, and who will help broaden the diversity of thinking on our Board. No prior Trustee experience is necessary – we will provide a comprehensive induction and training.

Qualifications and Experience:

· A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.

· A strategic thinker with an ability to balance risk and opportunity.

· Clear communicator with the ability to bring the financial information alive to non-finance specialists.

· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors.

What difference will you make?

As a small charity we recognise the great work, time and commitment of our Board. This position is an opportunity to:

· Give back to a charity that is dedicated to creating positive impact

· Enhance your CV and open doors to new career paths

· Make a difference to those in need

· Learn about the management and strategy side of charities

· Utilise your experience and skills within the voluntary sector

· Work with an interesting team from diverse backgrounds

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Veganuary is looking for Trustees

We are looking for a number of brilliant people to serve as Trustees, joining our international team to be a pillars of support in our mission to create a better world for humans and animals alike.

This is a very exciting time to join our organisation and help shape the path forward as we continue to grow and expand the vegan message globally. We are currently recruiting for more than one vacancy and are looking for the following skills or attributes in particular:

• A trustee with fundraising expertise or connections with potential funders
• A trustee with risk management expertise
• A trustee located in Germany, with knowledge of German charitable governance

Please find all the information about the role in our application pack linked below.

Deadline for applications is 09.00 on Monday 14 July 2025. Details on how to apply are in the application pack. 

CWV is seeking a Volunteer Bid Writer to help secure funding through grant applications and partnerships. Ideal for those with strong writing and research skills, it offers valuable experience and a chance to make a meaningful impact. 

What will you be doing?

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

- Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with  Children With Voices' mission and projects.

2. Proposal Development:

- Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

- Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

- Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

- Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

- Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

- Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

- Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

- Work closely with the fundraising team and project managers to gather necessary information for proposals.

- Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

What are we looking for?

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

What difference will you make?

As a Volunteer Bid Writer, you will play a crucial role in securing funding that directly supports vulnerable individuals and families, enabling Children With Voices to expand its vital community programs and make a lasting impact.

Before you apply

To apply, please submit your resume and a brief cover letter expressing your interest and relevant experience. Children With Voices values diversity and encourages candidates of all backgrounds and ages to apply.

Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives. 

Training: 

Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women. 

The Role: 

Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation. 

As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months. 

You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like. 

You: 

You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener. 

The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery. 

As this is a remote service, we welcome applications from women who are based across the UK. 

Please note, there is very limited availability for women who can only volunteer during the evenings and weekends. 

Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010. 

At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women. 

 What Past Befrienders Say: 

“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.” 

“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.” 

“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.” 

Closing Date: 31/08/2025 

Job Type: Volunteer 

Work Location: Remote, must be UK-based 

Are you a committed environmentalist and a strategic thinker? Do you have skills in devising and managing or communicating about community based, environmental projects?

The Railway Land Wildlife Trust is seeking passionate and strategic individuals to join our Board of Trustees.

We’re particularly interested in those with skills in communications, fundraising or environmental projects. As a Trustee, you’ll help shape the future of our work, protecting and restoring habitats while deepening people’s connection to nature.

As a Trustee, you will:

- Support our strategic vision via one of our sub-committees (Project Strategy or Communications & Fundraising)
- Share your expertise to help us grow and diversify our impact
- Work collaboratively with a small, committed team driving grassroots environmental change

We are especially keen to hear from individuals based in East Sussex, as a strong local presence supports our hands-on, place-based approach. 
This is a voluntary role and a valuable opportunity to contribute to environmental leadership, gain experience in governance and be part of a meaningful local initiative.
 

OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.

We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.

Organisational purpose:

To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.

Our Vision

is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.

Our Mission

is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.

Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.

Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.

We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.

We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers.  However, we expect all candidates to adhere to OneSpirit’s code of ethics.

We are seeking a passionate and committed Trustee to join our Board and help guide our strategic growth. This is an exciting opportunity to contribute to an organisation that places local people at the heart of creating positive change. We are particularly interested in recruiting candidates that have skills in finance and legal compliance.

As a Trustee, you will:

Strategic Leadership
o Help shape our strategic direction and ensure we fulfil our charitable objectives
o Monitor progress against our "Empowering Futures" 2024-2026 strategy
o Contribute to developing future strategic plans

Governance
o Ensure the charity operates within its governing document and legal framework
o Safeguard the charity's reputation, values, and integrity
o Approve policies, annual budgets, and financial statements
o Ensure proper financial controls and risk management systems are in place
• Financial Oversight
o Review financial performance and ensure financial stability
o Ensure charitable funds and assets are used appropriately
o Support the development of diversified income streams
• Advocacy
o Act as an ambassador for The Mason Foundation
o Use your networks to support our mission and expand our reach
o Promote our work and impact to potential partners and supporters

Safeguarding
o Ensure appropriate safeguarding measures are in place to protect vulnerable individuals
o Foster a culture where safeguarding is everyone's responsibility

What You'll Bring
• Strategic vision and good judgment
• Commitment to our mission of reducing inequalities
• Willingness to devote time and effort
• Ability to work effectively as part of a team
• Understanding of charity governance (desirable)

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

A fantastic opportunity has arisen for two trustees to join the Smart Works Birmingham Board of Trustees.

Our Trustees support all aspects of our work, with the aim of providing strategic support, governance and assurance that enables us to continue to deliver our core service and increase the number of women we can support into work by dressing and coaching women for interview and job success.

The time commitment for this voluntary, unpaid role is an average of a 1-2 days a month, with more time given at busy periods of the year. There will be a requirement to attend board meetings, with some trustees also sitting on subcommittees that meet around 4 times a year. In addition, there are events to attend and occasional additional duties to support our wider work.

If you feel you have valuable experience and skills to contribute to the Smart Works Birmingham mission and would like to use your professional experience for good, we would love to hear from you.

Please see the attached job pack for full details of the role and apply via our portal by 3rd July 2025.

At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield. 

We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.

Knowledge, Skills and Experience

We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.

We’re keen to add these areas of skills and experience to our board:

• Financial, legal or HR matters (especially as they may apply to a small charity)
• Expertise in marketing, digital or similar technological areas
• Welfare benefits system and welfare rights advice or lived experience.

About the Role

All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.

Effective Trustees support our work by:

• ensuring we are working towards our vision, mission and values in everything we do
• ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
• approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
• appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
• constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
• actively representing and championing the work of the Welfare Benefits Unit.