Activity volunteer volunteer roles in harborne, west midlands

Digital Storyteller (Social Media Lead)

Role Type: Volunteer
Time Commitment: Flexible – approx. 3–5 hrs/month
Location: Remote

About the role:
This role is all about capturing the essence of Mindful Strides and sharing it with the world. You’ll create social media posts, share event updates, highlight community moments, and help us connect with people who might want to join.

You might enjoy this role if you:

• Love telling stories through photos, videos, or words

• Enjoy using platforms like Instagram or Canva

• Are creative and care about visual storytelling

• Want to grow a heartfelt, engaged online community

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Are you ready to help shape the future of men's mental health and self-improvement in the UK?

MINDSET, is a new UK charity on a mission to empower men by providing a safe space to talk, learn, and build crucial life skills. As we prepare for launch, we're seeking dedicated and passionate individuals to join our Board of Trustees.

This is an exceptional opportunity to play a pivotal role in establishing our charity, guiding our strategic direction, and ensuring we deliver meaningful impact to men across the country. We are looking for individuals who share our vision and values and can bring diverse skills and perspectives to our Board.

What you'll do as a Trustee:

• Provide strategic leadership: Help set the charity's direction, develop long-term plans, and ensure our activities align with our mission and vision.

• Ensure good governance: Oversee the charity's compliance with legal and regulatory requirements (Charity Commission, Companies House, etc.).

• Oversee financial health: Work with the Treasurer to ensure sound financial management, responsible use of funds, and fundraising strategy.

• Champion our cause: Act as an ambassador for Mindset, advocating for men's mental health and promoting our work.

• Support operational delivery: Provide guidance and oversight to the charity's operations, ensuring programs are effective and impactful.

Who we're looking for:

We welcome applications from individuals with a genuine commitment to our cause. While we are building a diverse board, we are particularly keen to hear from those with experience in one or more of the following areas:

• Charity Law & Governance: Understanding of charity regulations, compliance, and best practice.

• Financial Management/Accountancy: Essential for the Treasurer role or general financial oversight.

• Mental Health Expertise: Professionals (e.g., therapists, counsellors, psychologists) or individuals with significant experience in mental health support or peer facilitation.

• Fundraising & Income Generation: Experience in grant writing, corporate partnerships, individual giving, or events.

• Marketing, Communications & Digital: Building brand awareness, managing online presence, and engaging with diverse audiences.

• Safeguarding & Risk Management: Ensuring the safety and well-being of our beneficiaries and volunteers.

• Lived Experience: Individuals with personal experience of mental health challenges and recovery, offering invaluable insight into our beneficiaries' needs.

What we offer:

• A unique chance to be a founding member of a significant new UK charity.

• The opportunity to make a profound difference in the lives of men across the country.

• The chance to use your skills and experience to contribute to a vital social cause.

• Networking opportunities with like-minded individuals and sector professionals.

Commitment:

Trustees will typically attend Board meetings (e.g., quarterly, with additional ad-hoc meetings as needed during the setup phase) and contribute to sub-committees or specific projects based on their expertise. While this is a volunteer role, it requires a serious commitment to the charity's success.

Ready to lead with us?

If you're ready to contribute your skills, time, and passion to empower men and build a brighter future, we encourage you to apply.

Trailblazers’ mission is to reduce re-offending and inspire new futures and the charity has been providing mentoring services to people in prison since 1998. We provide support to men between the ages of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their community for up to 12 months.

In the West Midlands, services are delivered near Wolverhampton at HMPYOI Brinsford. We are looking for volunteer mentors who can spare half a day per week to support young men to change their life by acting as an inspirational role model and helping with goal setting. Mentoring sessions usually last 1 hour per week; allowing enough time for travel and liaising with Trailblazers staff will take about half a day.

Your support will help a young man to reconnect with his own community, friends and loved ones, go into education, training and employment, and to give a person a sense of hope for the future. As a charity we are reliant on volunteers; with your help we can continue to support people in prison to make and change to their lives, their family and wider society. We welcome all skill sets within Trailblazers as we work with a diverse group of men, all we ask if you have a genuine passion for social change and that you can commit to at least 1 young man for up to 12 months, so they have a consistent person in their life - something that some of our mentees have never had. The national average re-offending rate for a person leaving prison is up to 55%, the rate for those who have a Trailblazers mentor is lowered to 9%. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, underrepresented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.Out of pocket expenses are covered as well as training to equip you for your role. More information and the application form can be found on the website. 

Role activities:

• To provide a positive role model for people in prison and in their own community, to be empathic and to have a desire and commitment to support people to fulfil their potential.

• To attend and participate fully in the initial and ongoing mentor training.

• To attend group support/supervision meetings and review performance within mentoring relationships.

• To complete mentoring session notes relevant to the mentoring service for monitoring purposes.

• To take part in introductory meetings with mentees and set ground rules and boundaries.

• To report safeguarding concerns immediately.

• To follow relevant policies and procedures. 

• To perform your role in line with the aims of the organisation.

• To meet with and actively develop a supportive relationship with mentees.

• Be prepared to travel and undertake visits for mentoring sessions. 

• To make the necessary practical arrangements to meet the mentee on a weekly or fortnightly basis.

• Assist the mentee to celebrate their achievements.

• Support the mentee to meet identified goals.

• Develop an understanding of the role, responsibilities and boundaries of a volunteer mentor.

• Be committed to the project for a minimum of 12 months.

• Regular communication with Trailblazers staff in support of your mentee. 

Skills/behaviours/knowledge required:

• Knowledge of the criminal justice system and challenges faced by mentees (Desirable) full training will be given. 

• Awareness of own professional boundaries and the ability to report any concerns within the mentoring relationship that could be pertinent to risk to the mentee, or to others. 

• To be an advocate for a mentee and to actively seek opportunities for mentees for resettlement back into their own community in conjunction with Trailblazers staff. 

• To be non-judgmental, focus on the person rather than the offense. 

• Professional but relatable with strong communication skills. 

• Awareness of adversity and how to overcome barriers to build a supportive network around the mentee. 

• Basic IT skills. 

• Be able to take advice and guidance from Trailblazers staff. 

Criteria: 

• Over 21. 

• We encourage applications from those with lived experience of the Criminal Justice System but you must be off licence for a minimum of 12 months, and not in crisis yourself. 

• You cannot apply to a project if you have been a resident in the same prison yourself. 

• A good level of fitness to able to move around a prison at fast past that does include stairs 

• Due to security checks at the prison you must be a British citizen.     

• Not committed an offense where you are barred from working with vulnerable adults or children. 

• Live within a 30-mile radius from the prison at which you would like to volunteer.

Join our dedicated retail team as a volunteer, where you'll provide excellent customer service on the shop floor and at the till or while supporting our back-of-house operations by sorting donations, pricing items, and creating appealing displays to ensure our shop remains well-stocked and welcoming for our valued customers.

Role Overview

Looking to boost your CV while making a real difference? Join the Sue Ryder charity shop team in one of our Walsall shop as a volunteer and get hands-on experience in retail management, merchandising, and operations!

Go behind the scenes as a Donation and Stockroom Assistant where you'll develop valuable skills in inventory management, merchandising, and retail operations. Every day brings something new – from assessing trending fashion pieces to pricing vintage finds and even managing our growing online marketplace. Your role could include: - Building your retail expertise - Getting creative with visual merchandising - Gaining practical business experience - Developing teamwork and leadership skills - Learning e-commerce through our online sales platform - Flexible hours that work around your studies - Improve your English Language Speaking Skills Perfect for students interested in business, retail management, fashion, or sustainability. Plus, it's a great addition to your CV that shows initiative and community engagement. Want to check it out? Drop by for a no-pressure taster session to meet the team and see if it's right for you or complete our quick apply form online today.

Commitment: Regular 2-4 hour shifts are preferred, but days and times flexible.

Skills

You need to be the type of person who: - is well organised and good at task based activities - is friendly and able to work as part of a team - can use your own initiative - is happy to get stuck in and support the shop where needed

Experience

Previous experience is not essential as we’ll give you all the training you need. Really, you just need to be a friendly person who is happy to get stuck in, reliable and good at using your initiative.

Benefits

Comprehensive induction and ongoing training provided. · Opportunity to improve your understanding of retail and Customer Service. · We can provide a reference to prospective employers. · This is a great opportunity to gain and develop your experience in the competitive retail sector, make new friends and help Sue Ryder provide palliative, neurological and bereavement support to people living with the challenges of life-limiting conditions. · Reasonable *Travel expenses reimbursed for a minimum of 2 hours, but must speak with the shop manager initially to confirm · *50% off donated items (excluding furniture) rules apply Find out more and have a taster session to see if you would like to voluntee

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Single Parents Support and Advice Services is a Charitable Incorporated Company with over 35000 members UK wide. 

Our charity founder and director, Nicola Booth, took the initiative to set up SPSAS in 2012, with the purpose to reduce isolation, loneliness, and to promote equal and fair treatment amongst Single Parents and their Children. We also aim to help, advise and support single / lone parents by giving them access to support and services that they normally would not be able to access for varied reasons. We try to eliminate the stigma attached to being a single parent in society, within all ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity, including the director are currently working on a non-paid voluntary basis. Despite these hurdles, we feel we have made a positive impact with our services. 

We are looking for a solicitor or barrister to occasionally supervise our legal student advisors currentlystudying LPC/BPC. The role is based remotely

Key Responsibilities:

Your duties will include, but are not limited to, will include the supervision of students carrying out legal work, including some legal advice activity, 

Essential

·Be a qualified solicitor/barrister with experience of family law and various other laws;

·Have a valid practice certificate 

·Commitat least 1 day a week for a minimum 3-month period

·Have an enthusiasm for working with students;

·Have proven networking and public speaking skills;

·Be dedicated to providing a stimulating learning environment for students;

·Have a demonstrable commitment to pro bono, ideally through pro bono work or volunteering;

·Have an understanding of and commitment to the roles of both clinics and pro bono in the provision of legal services;

·Have excellent organisational and management skills;

·Have excellent verbal and written skills and ability to convey complex information in an accessible way;

·Be able to work under pressure and meet deadlines ;

·Be able to prioritise tasks;

·Be able to work as part of a team;

·Be able to use computer and information technology;

·Demonstrate enthusiasm, initiative and motivation

We hope we have caught your interest and very much appreciate it if you would agree to become a volunteer for SPSAS.

Role: Director of National Impact

Job Description:
Youth Advantage UK is seeking a volunteer Director of National Impact to develop and lead its National Impact Directorate in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for ensuring the Directorate’s two Departments (Research and Project) produce high-quality research and related projects and events able to influence decision-making and policy on a national scale in line with the organisation’s strategic priorities. Working closely with the COO and the Policy and Ethics teams, the ideal candidate will use their prior experience to effectively guide and strengthen the organisation’s ability to enable evidence-based, national change. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Chief Operating Officer.

Responsibilities:

● In line with the organisation’s strategic priorities, to lead the National Impact Directorate in designing, developing and implementing impactful research and project objectives.

● To line manage the Head of the National Impact Research Department and the Head of the National Impact Project Department, supporting them to effectively manage their own teams and to develop and implement the frameworks necessary for producing top quality research output (including academic articles) and subsequent events, campaigns and project relating to research findings and organisational strategy respectively.

● To work with HR in creating a strong National Impact Directorate composed of individuals with the appropriate skills and expertise. To ensure these volunteers are appropriately supported and trained during their period of service.

● To work alongside the Policy team to source potential commissions and influencing opportunities, shaping research and project focus and output accordingly.

● To develop short- and long-term strategies in relation to both aspects of the Directorate’s activity, ensuring that these align with the wider strategies of the organisation.

● To liaise with the Policy and Ethics teams on an ongoing basis, ensuring that their advice is incorporated into Directorate decisions and output.

● To take responsibility for relationships with key external stakeholders, at all times representing the organisation positively and professionally.

● To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its strategic priorities and incorporating these into the Directorate.

● To monitor, analyse and respond to external trends which impact on the organisation’s strategies and the National Impact Directorate’s activities.

● To work closely with the organisation’s Communications team in developing and implementing effective strategies to raise the organisation’s profile and impact.

● To create blogs and articles on related issues and to find and distribute information on related topics which may be of interest to the other organisation members.

● To support the Chief Executive Officer in presenting national impact strategies to Youth Advantage’s Trustees.

Requirements:

● Experience in research and planning, as well as leading key campaigns or programmes.

● High-level understanding of carrying out quality research, ideally in an area related to the organisation’s priorities.

● Excellent knowledge of a range of methods and approaches to effectively disseminating research results.

● Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.

● Excellent writing and speaking skills.

● IT literacy, including proficiency with Microsoft Office and Google Suite.

● Ability to work well independently and in a team.

● Strong attention to detail and organisational skills.

● Ability to prioritise tasks and manage time effectively.

Benefits

● Gain valuable experience in leading a research and project team.

● Opportunity to work with a dedicated and passionate team.

● Flexible working hours.

We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.

Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.

Main Duties and Responsibilities

Support delivery of our communications strategy, with focus on digital communications, content and community events.

Social media management and planning, including content creation (which must include video and design)

Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)

Assist in the development and deployment of the communications & marketing strategy

Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers

Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters

Assist in the planning and execution of media relations and public affairs

Prepare accurate reports on overall performance across all of our key channels

Manage Mast Cell Action's brand and application

This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.

We are seeking enthusiastic volunteers from all walks of life in Herefordshire to befriend and mentor a young person in care. This is a meaningful opportunity to make a significant impact in a young persons life.

 Children and young people in care deserve to have a trusted adult who can share their time, engage in activities, and provide a safe and fun friendship. Your visits can easily fit into your schedule, allowing you to balance your commitments while being a positive force in someone’s life.

We ask for a commitment of just a few hours once a month for a minimum of two years. We cover activity and travel expenses. 

If you’re interested in this rewarding opportunity or you have any questions, please let us know. Looking forward to hearing from you.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Birkbeck Students' Union is looking for two exceptional individuals to join our Board of Trustees as volunteer Lay Trustees. This is a unique opportunity to make a significant impact on the student experience at Birkbeck, guiding our strategic direction and ensuring we continue to support and enrich the lives of our diverse student body.

Role Overview: As a Lay Trustee, you will attend and actively participate in five Board of Trustee Meetings and five Finance & Audit Committee meetings per year. Your strategic oversight and governance will help ensure the Students' Union operates in line with its mission, values, and legal obligations. You will provide guidance and insight based on your expertise in one of the following areas Cybersecurity; Fundraising; Legal; and Marketing.

How to Apply: Interested candidates should submit a resume and a cover letter outlining their relevant experience and motivation for applying. Applications should be sent via email by 13th April 2025. 

Any questions about the role please email Yousuf Joondan (CEO).

Birkbeck Students' Union is committed to diversity and encourages applications from all individuals, regardless of background, who meet the role's criteria.

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are currently looking for volunteers for our Phone Cafes on

Tuesdays 11:00-12:00 and 2:00-3:00pm

This role involves

• Welcoming older people who are new to the telephone group.
• Facilitating conversation in the group
• Keeping attendance sheets for group participants.
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
• Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
• Reliability and punctuality – calls need to run on time.
• Access to a reliable internet connection and a computer or tablet.
• Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
• Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
• An understanding of the needs of older people.
• Ability to respond to any Safeguarding concerns and keep the environment safe.
• Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.