Administration And Communications Officer Jobs in Home Based

Location: Denpasar, Bali, or Bristol or London, UK

Closing date for applications: 27 May 2024

Contract status: Full-time

Start date: As soon as possible

Contract duration: Permanent

Remuneration: Rest of UK (Bristol) GBP 28,000 - GBP 33,000; London GBP 32,000 - GBP 37,760; Bali or Denpasar IDR 235,000,000 - IDR 283,342,176 gross per annum

Salary band: Senior Officer 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description 

We seek a Development and Grants Senior Officer to support our funding applications and grant reporting for Blue Ventures’ Indonesia programmes. This pivotal role offers the opportunity to join a dynamic and rapidly expanding team with prospects for professional growth and exposure to diverse projects within our global portfolio.

This is an exciting opportunity to join an ambitious and fast-growing team, with opportunities for travel, professional development and learning from across our global programmes.

We are looking for an experienced individual to support grant application management and the production of high-quality narrative and financial reports. Reporting to the Development and Grants Lead - Indonesia, the role will work closely with our field-based teams and partner NGOs in multiple countries worldwide, focusing on fundraising and grant management in Indonesia.

The successful candidate will have excellent written and verbal communication skills, with proven experience in maintaining systems to keep track of funding applications and reports and ensuring accountability to and compliance with donor requirements.

Experience in the environmental conservation and international development sectors would be beneficial. Fluency in English is required.

The successful candidate will be motivated, proactive, highly organised, and able to assimilate and interpret large volumes of information into clear and compelling applications and reports.

Assessment of applications will include candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.

The ideal candidate thrives in fast-paced, ambitious environments and independently navigates complex challenges. This role demands problem-solving acumen and the ability to operate autonomously while contributing to collaborative team efforts.

Our hybrid working policy currently requires attendance in the office at least two days per week.  

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join our Management Information (MI) team in the role of MI Support Officer.  Our MI team has a strong reputation in all areas of data management.

Inspire provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information. We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.

Key responsibilities of the MI support officer include:

• Support the delivery of MI and data services to local authorities in East London.
• Provision of a management information helpline service to all stakeholders and service users.
• Support database administration and maintenance.
• Run database queries and reports to extract and collate data.
• Accurately process large datasets using a range of data management tools.
• Support the production and publication of a range of reports.
• Completion of regular data quality monitoring tasks to support the accuracy of data submissions and reporting.

​Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

How to Apply

If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Interviews will include a skills based test.

Closing date

This position is available immediately.

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

As our Senior Operations Officer, working closely with the Head of Operations, you will play a vital role in the smooth running of our organisational operations. The remit of the role covers a wide range of functions including senior officer responsibility for ICT systems, office management, building management, and also contributing to Quartet’s strategy in response to carbon reductions and equality, diversity and inclusion.

The ideal candidate for this role will have previous relevant ICT experience, operational experience of supporting a team in an office environment – preferably for a charity or not for profit organisation – and will have the necessary skills to work both practically and professionally with staff and trustees, tenants, and other third parties to deliver the best possible operational delivery across Quartet’s varied services.

Highlights of the role:

• Permanent Full Time Contract: 35 hrs per week
• Salary: circa. £33,000 per annum.
• 25 days annual leave, plus all public holidays, and 3 extra days between Christmas and New Year
• Employee benefit scheme
• 6% employer contribution to optional Stakeholder Pension Fund.

If you think this role is for you please first read the full recruitment pack by clicking on the link at the bottom of this page, and then send all the following information in order to apply and to be considered for interview;

• A covering letter stating why you’re the right person for this role and the ways in which you meet the essential and desirable criteria (max. 2 sides of A4)
• A completed Quartet job application form which includes your basic details
• An up-to-date CV (max. 2 sides of A4)
• A completed anonymous Equality and Diversity Monitoring Form (this is voluntary)

Closing date: 12noon Monday 13 May 2024

In-Person Interview date: Friday 24 May 2024

Please note: No agencies. Applications which do not meet the requirements stated above will not be considered. Dates given may be subject to change.

If you are an operations professional with both a technical and practical approach and the ability to communicate effectively with a wide range of people, please do consider applying for this role.

Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.

The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.

Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation.  This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.

The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.

About you:

You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support.  You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.

You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems.  Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.

You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma.  We provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.

Are you a skilled finance officer looking to work in a charity that makes a difference to women’s lives?

We are an award-winning national charity, the UK's only employment charity solely for women with convictions. 

We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive.

We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.

In short, we believe no woman should be held back by her past. 

We’re looking for a new Finance Officer to join our small finance team. You'll ensure that all transactions are input into our accounting software Xero, process invoices and expenses, perform bank reconciliations, and be the first point of contact for all financial queries. As part of the Support Team you will also ensure the smooth running of our office.

We’re looking for someone with strong numeracy skills and attention to detail. Your knowledge of Excel sets you apart and experience of financial software is a must.

You will join a friendly and supportive team and organisation who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday, and wellbeing days.

Closing date: 20th May 2024

Interview date: 29th and 30th May 2024

As an organisation passionate about supporting women with criminal convictions into employment, we welcome applicants with lived experience of the criminal justice system. We welcome a broad range of candidates, particularly those who identify as Black, people of colour, and a range of ages as they are underrepresented in the organisation and the sector.

If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.

Arts Emergency is looking for an enthusiastic person to join its dynamic Fundraising & Marketing team. 

This rewarding role involves focusing on communicating with and nurturing a large network of donors. The ideal candidate will have experience working in a fundraising environment and a good grasp of general fundraising principles and best practices in fundraising.

The salary is £30.5k pro rata. It is a part-time (21 hours per week), permanent role. The role can be home or office-based (London or Manchester), or hybrid.

KNOWLEDGE & EXPERIENCE

• A good grasp of general fundraising principles and best practice in fundraising from a variety of audiences (e.g. Individuals, Communities, Major Donors, Corporates)
• A good understanding of diversity and access issues within the cultural industries or state/higher education
• Experience of working in a fundraising environment
• Experience of donor stewardship and relationship fundraising
• Experience of prospect research andevent coordination
• Strong IT skills including Microsoft Office programs and CMS databases

SKILLS & ABILITIES

• Good administrative and organisational skills
• Great interpersonal and relationship-building skills
• Great writing skills, with the ability to communicate clearly and emotively
• Time management skills - the ability to work to deadlines and able to balance several priorities at once
• Excellent attention to detail and accuracy, ensuring tasks fully meet the brief

RESPONSIBILITIES

• Provide first-line support for all fundraising enquiries and ensure they are followed up appropriately and in a timely manner
• Ensure the fundraising database and Gift Aid declarations are up to date
• Support the Head of Fundraising in preparing income reports
• Send thank you emails and post packs to donors at all levels, and keep the website up to date with donor recognition
• Coordinate donor relationships and user experiences within Arts Emergency for regular and one-off donors and for community fundraisers
• Conduct detailed, ongoing research into new funding opportunities and prospective supporters
• Support the Finance team with income administration
• With the wider team, design a schedule of innovative donor events and coordinate preparation
• Contribute to donor communications on social media
• Undertake any task that may be requested from time to time that may be consistent with the scope of this post
• Maintain the ethos and values of Arts Emergency

To apply:

1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in the Job Pack
4. Deadline to apply: 29 May 2024, 10am

We’re looking for someone to support our exectutive office. You'll be someone who is able to provide a high level of professional support to the Chief Executive in the effective management of their calendar, correspondence, as well as committee support of the Board of Trustees and it's subcommittees. This role is also responsible for accreditations and managing ad-hoc projects.

Key Information

• Salary: Grade 2.1 - £27,500 raising to Grade 2.2 - £29,592 after 3 months successful probation (pro-rata if part-time)
• Contract: Fixed-term until 25 July 2025
• Hours: Full-time or Part-time (depending on the wishes of the successful applicant)
• Location: Lampeter with hybrid / home working
• Reporting to: Chief Executive

Key duties

1.  To provide high level professional administrative assistance to the Chief Executive, SMT, and Sabbatical Officers.
2.  To be responsible for keeping the records and supporting the regular business of the Trustee Board and Subcommittees.
3.  To project manage submissions for accreditations i.e. SOS UK Green Impact, Quality Students’ Unions, etc
 

What We Offer

• 45 days off (28 days of annual leave, closure days, bank holidays, and two weeks off in December, the number of annual leave days would be pro-rata'd if part-time).
• Professional Development Opportunities, with a free leadership and management qualification
• Supportive line management and a fun working environment.
• Access to an Employee Assistance Scheme to help support your wellbeing 

Essential Criteria

• Ability to read and write fluently to an exemplary standard in English
• Ability to read and write at a basic conversational level in Welsh
• Good general education i.e. A-levels, including English and Welsh to at least to GSCE or equivalent
• Awareness of the 1994 Education Act (Part II)
• Previous experience of providing high level administrative support to senior staff as well as diary management
• Previous experience of servicing multiple committees
• Demonstratable expert knowledge of Microsoft Outlook, Microsoft Word, and Microsoft Teams
• Ability to maintain extreme sensitivity and confidentiality
• Be committed to social inclusion, diversity, and equity

Desirable Criteria

• Knowledge of, and experience in delivering, the statutory requirements of Companies House and/or the Charity Commission
• Experience of supporting recruitment of external trustees
• Experience of editing web content through WYSIWYG
• Experience of submitting evidence for and projecting managing accreditations

Application & Interview

Applications Close
9am Tuesday 7 May

Interviews
Week Commencing Monday 20 May via Teams

Proposed Start Date
As soon as possible; provisional start date Monday 24 June

We are seeking for a Programme Officer in the Leaders in Innovation Fellowships (LIF) team.

The role

As Programme Officer, you will provide operational and administrative support across the entire portfolio of LIF activities, focusing on the LIF Global programme and the LIF Community. This role will involve some international travel.

Precisely, you will support the programme by organising training and mentoring, local and international events for a global network of engineering and technology entrepreneurs; and building and maintaining a sustainable international network of LIF alumni.

LIF empowers entrepreneurs who are making a positive impact in their communities with novel technologies. LIF Global is the flagship, entry-point programme that supports innovators with a technology prototype to create an entrepreneurial mindset, and the LIF Community ensures a sustained mutually beneficial relationship with the Academy beyond the initial programme period.

Who are we looking for?

A highly organised individual with excellent problem solving skills and the ability to work across multiple projects, managing delivery according to priority and deadline. You are an effective communicator, both orally and in writing, and have the ability to adapt to a wide array of cultural contexts.

You understand the contribution of engineering and technology entrepreneurship and innovation to international development; and have·some knowledge/demonstrable interest in good practice in supporting entrepreneur development, including training, coaching and mentoring. You also have knowledge/demonstrable interest of good practice in managing suppliers of training and communications services.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for the Royal Academy of Engineering?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference, to join our team – is this you?

Company Benefits

The Academy offers a fantastic package of additional benefits including:

• BUPA cash plan
• Private medical insurance
• Access to Employee Assistance Programme
• Independent Financial Advice
• Non-contributory pension scheme with 10% employer contribution
• Life Assurance, 4x annual salary
• Health and wellbeing programmes
• Generous holiday allowance
• Wellbeing days and office wide Christmas leave
• Significant investment into your personal and professional development
• Regular social activities
• Subsidised restaurant

Location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

How to apply/Interview process

To find out more and to apply, please visit our website. As part of your application, you will be asked to upload a CV and a supporting statement explaining your interest in this role and how you fit the experience, knowledge, and skills profile.

Closing date: 13 May 2024.

Interview date: 23 May 2024.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

The Finance Officer role will join our dedicated team and play a vital role in ensuring the financial health of our organisation. Stay works to prevent homelessness and empower people to rebuild their lives.

You will work with the Finance Manager in delivering the day-to-day financial activities of our organisations. You will need to have experience of working in a finance or accounting role and using an accounting package such as Xero.

We need candidates to have a solution focused attitude, who are flexible and able to work on their own initiative as well as be a team player. You will have excellent administrative, communication and IT skills.

The post is subject to a basic DBS check (expenses met by Stay).

What’s in it for you?
You will be part of a friendly, supportive and flexible working environment, where your contribution will be valued and appreciated with excellent learning and development opportunities and high-quality supervision and guidance.

In addition to this, you will also receive the following benefits:

• 25 Days Annual Leave (enhanced according to length of service)
• Regular supervision
• Access to BUPA’s Employee Assistance Programme
• Pension Scheme – employer contribution of 5%
• Birthday off once probationary period has been passed

Closing Date: Tuesday 21st May 2024 at mid-day

For more information, please see the apply link to our website with the full job description.

An exciting opportunity to join the Joint Property Team to support churches and ministry areas to increase their income through a range of large and small grants.

The Joint Property Team will be able to offer a complete property service to support our churches and will make a significant difference to an exceptional body of community church buildings and social action projects across South Wales. 

Salary: £27,248

Hours: This is a full-time (37.5 hours per week), permanent position, with flexible hours including occasional weekend work. Part-time hours will be considered for the right candidate.  

For more information please take a look at our job pack which gives further information about us and the role.

Closing Date: 9am Monday 13th May

Interview Date: Monday 20th May.

JOIN OUR TEAM!

As a Projects Officer for Live Unlimited you'll be helping to make a difference to the lives of care experienced young people living in Barnet, north London.

Here at Live Unlimited our vision is that all care-experienced children and young people are able to achieve their potential and lead happy, fulfilled lives.

Most care experienced young people will have experienced trauma and adverse childhood experiences before they went into care system. 

Early intervention is key and we know at Live Unlimited the life-changing impact our schemes can make. As someone who shares our passion for social mobility, you'll be driven by a desire to help us to deliver first class opportunities to these incredible young people, providing support and inspiration along the way. 

Reporting to: Operations Director & Fundraising Manager

Location: Flexible and remote working is offered to all of our staff. We have an office based in Colindale, London, which we tend to work around two days per week, with two days remote working.

About the Role: This is an interesting and varied role. As the post holder you'll be not only be setting up, administering and delivering schemes and activities to benefit Barnet’s looked after young people, you'll also be creating marketing materials and supporting fundraising events.  Promoting the work of our charity is key too through updating our website, writing our quarterly newsletter and social media channels, as well as supporting the running and administration of the charity. 

About You:

You'll have experience of managing and delivering projects, schemes or activities and supporting administrative tasks including keeping accurate records, financial tracking and expenditure.
 
You'll also have experience of creating engaging content for newsletters, websites and/or social media channels especially Twitter, Facebook, LinkedIn and Instagram and building effective relationships with internal and external stakeholders to deliver common goals.
 
Having a passion for Live Unlimited’s vision and objectives is very useful in this role. We particularly welcome applicants with experience or being a looked after child, care leaver or personal experience of the care system.

If you are organised and efficient, passionate about social mobility, and have a creative flair, this is the perfect job for you!

Working hours: 28 hours (4 days per week) Could be split across five days. Core hours: 10am-4pm

Salary: £135.35pd for 4 days per week (£35,191 FTE) The role is for 12 months with a view to possible extension dependent on funding. Would consider suitable candidates interested in working 21 hours (3 days per week).

Closing date: 10th May 2024.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Key responsibilities:

(1) The set up, administration and running of schemes and activities

(2) To deliver marketing and fundraising activities as needed for specific schemes and activities 

(3) To support wider awareness building and promote the work of the charity to enable it to meet its charitable aims and objectives 

(4) To provide support in the running and administration of the charity 

Experience and Knowledge

• Experience of project management and delivering schemes or activities and supporting administrative tasks including keeping accurate records, budgeting, booking rooms, responding to emails etc. (essential)

• Experience of coordinating and updating online and social media channels especially Twitter, Facebook and Instagram (essential) 

* Experience of marketing and communications (essential)

• Experience of building effective relationships with internal and external stakeholders to deliver common goals (essential)

• Experience of working within not for profit or charitable sector (desirable) 

• Fundraising experience (desirable) 

• Knowledge of the challenges facing looked after young people (desirable) 

• Knowledge and/or experience of safeguarding issues working with children and young people (desirable)

Skills

• Excellent written and verbal communication skills (essential)

• Excellent time management and organisational skills (essential)

• Ability to work under own initiative, taking responsibility and ownership for researching and solving problems (essential)

• Computer literate and ability to work with Word and Excel (essential) and website management systems (desirable)

• Awareness of data protection legislation (desirable)

Other:

• Relevant work experience

• An enhanced DBS check is a requirement of this role

Job purpose and key responsibilities

We are looking for a Programme Officer for our new Women Lead in Emergencies team to help us to achieve our ambition for women’s equal and meaningful participation and leadership in humanitarian and nexus programming.

You’ll support the team to deliver efficient and responsive global technical services for the confederation by managing information and administrative systems for the Women Lead in Emergences global workstream. You will coordinate with CARE offices and Women Lead project teams to keep global information updated. You will provide logistical support to CARE’s Women Lead in Emergencies Community of Practice and work with other team members to produce and curate content for our internal knowledge platforms. As this is a global team, in addition to English, you will be comfortable working in one other of the CARE global languages (Arabic, French and/or Spanish).

Why work for us?

It’s a great time to join both CARE International UK and the global Women Lead in Emergencies team as we embark on an exciting period of growth and change. CARE International UK has a new Chief Executive and a refreshed Vision 2030 strategy focused on Local and Women’s Leadership, Humanitarian Action and Climate Justice. You will be joining the Women Lead in Emergencies team at an exciting time as we expand the team to scale up our Women Lead programming with CARE offices around the world.

About you

We are looking for a programme officer who is committed to women’s rights and gender equality and is excited to learn ‘on-the-job’ in a supportive environment. You will have excellent information technology, communication and organisational skills and a good eye for detail. As this is a new role and global team, you will be motivated by working with others to set up new systems and relationships.

Location: Southwark, Haig House, Hybrid, 2 Days

Contract Type: Permanent

Hours: 35 Hours Per Week, Monday to Friday

Salary: £41,172 to £43,212 (Inclusive of London Supplement)

Are you passionate about making a difference? The Royal British Legion is seeking an enthusiastic fundraising Income Processing & Administration Manager to join our dedicated team. Reporting to the Head of Supporter Service, you will lead a team of Income Processing Administrators, driving efficiency in coding, allocation, and acknowledgment of fundraising income.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this fundamental role, you'll collaborate with colleagues organisation-wide to shape strategic planning and foster a culture of continuous improvement in fundraising income processes. You'll manage relationships with third-party suppliers, plan and promote our Income Processing & Administration Offer, and oversee the development opportunities for centralising income processing.

As a leader, you'll provide guidance to ensure activity is delivered within agreed plans, budgets, and deadlines, while also developing and inspiring your team to excel. Your expertise in income processing objectives, compliance, and database management will be essential in maximising the effectiveness of our fundraising efforts.

If you have a proven track record of delivering on challenging goals, excellent communication skills, and a commitment to continuous improvement, we want to hear from you. Join us in supporting the mission, objectives, and values of The Royal British Legion while making a real difference in the lives of those we serve. Apply now to be part of our inspiring team.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 8th May 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within the organisation and the ideal candidate will be creative, passionate about communications, content and digital and looking to build their expertise in a growing organisation with a global footprint. The role will be varied and the successful candidate will have the chance to work across a variety of key communications activities, with a primary focus on social media.

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the newly promoted Campaigns Manager who previously fulfilled a similar role. 

We offer flexible hours, with a remote team working across the UK. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our mission is to enable the facial difference community to live a life free from discrimination, indignity or stigma. We do this by positioning face equality as a social justice movement.

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.