Administration And Information Officer Jobs in Hammersmith, Greater London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
-
Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
-
External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
-
Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
-
Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
-
Query Management. Monitor and respond to general queries by managing the team inbox.
-
Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
-
Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
-
Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
-
Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
-
You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
-
You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
-
You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
-
You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
-
You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
-
You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
-
You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
-
You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
-
You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
-
Please share why YEF’s mission is motivating you to apply for this role.
-
Referring to the ‘About You’ section on the JD, give clear examples of:
-
How your experience shows that “You’re incredibly organised and
-
How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This vital role involves outreach to schools’ corporates and other entities to incorporate our transformative workshops into their educational or training programmes.
The ideal candidate will have a strong background in sales and/or educational programme development, combined with a passion for social change and the ability to effectively communicate the importance of these issues.
This position requires a proactive approach to building relationships, a strategic mindset for developing new business opportunities, and a deep commitment to making a lasting impact in communities through education and awareness.
Key skills include strategic planning, relationship building, and negotiation, combined with a passionate commitment to social change. Experience in managing complex sales cycles and a track record of successful stakeholder engagement are also essential. If you are a driven individual looking to contribute to meaningful change through educational initiatives, we invite you to apply and join our mission. Excellent excel, word and PowerPoint skills.
Understanding of EDI is essential as the charity works within diverse communities.
Action Breaks Silence educates, engages and empowers communities to end violence against women and girls.
The client requests no contact from agencies or media sales.
Job Description
PROGRAMME DELIVERY
-
Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.
-
Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.
-
Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.
-
EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.
-
Youth engagement and insight: Collect and process feedback from schools and young people
-
Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.
PROGRAMME ADMINISTRATION
-
Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox
-
Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures
PERSON SPECIFICATION
SKILLS
• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
• Excellent customer support skills and telephone manner
• Ability to write for different audiences
• Ability to work independently and effectively as part of a team
• Excellent organisation skills and ability to learn quickly
• Excellent time management and attention to detail
• Able to maintain confidentiality and to share information appropriately and professionally
• Problem solving skills and ability to trouble-shoot quickly
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
EXPERIENCE / KNOWLEDGE_
• Experience of providing administrative support within a busy and high performing team
• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines
• Experience of working effectively within a team and the ability to build good working relationships with others
• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)
• Experience working with schools in an administrative function (desirable)
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times
This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
We have two exciting new opportunities for those with a passion for racial justice, equality and inclusion to join our Diocesan staff team, as we seek to live out our commitment to racial justice.
- Racial Justice Development Officer
- Racial Justice Training and Resources Officer
Almost 40% of our churches are attended by a majority of UKME/GMH congregations and a large proportion of the pupils in our schools also come from ethnically diverse backgrounds. We recognise, celebrate, and embrace this diversity, committing to an integrated Diocesan approach to racial justice, as reflected in our Diocesan Vision, and prioritising and supporting healing and reconciliation in our communities.
In 2021 we launched the Diocese of Southwark’s Anti Racism Charter (ARC) which builds on earlier work in the Diocese and developed a subsequent 12-point plan to embed the ARC in real action.
We have worked hard to embed the ARC into our Diocesan vision and our management oversight structures and are now focusing even more intentionally on our recruitment, training and education challenges in our parishes and in the communities they serve. We have two new roles to help us on our journey:
These are great opportunities for someone to make a real difference to the work and progress of the Diocese, and more widely the National Church, in advancing in the area of racial justice for all.
For further information, and to apply for these posts, please visit the Diocese of Southwark section of the Church of England Pathways job site
Salaries for the roles from £40,000 - £45,000
Closing date for applications: 30th May 2024
Interviews planned for: 3/5 June 2024
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
-
To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
-
To a promote network services across the Boroughs to maximise their take-up.
-
To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
-
To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
-
To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
-
To develop shared working practices across the service network.
-
To work closely with providers of similar services
-
To work to agreed individual, team, and organisational objectives.
-
To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
-
To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
-
To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
-
To collect monitoring information to enable the service to be evaluated.
-
To provide support to services outside of normal working hours and occasionally attend sessions when required.
Administration
-
To ensure all relevant administration is organised and efficiently completed.
-
To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided.
-
To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
-
To ensure all data is collected through AUKEL organisational customer relationship management data base systems.
Quality
-
To be familiar with and to implement Age UK East London’s policies and procedures.
-
Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
-
To meet regularly with line manager for support, supervision, and appraisal.
-
To attend team and staff meetings, (and other meetings) as required.
-
To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
-
To undertake all training required to fulfil the role.
-
To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
-
The role reports to Caxton Hall Centre Manager
-
Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
-
Experience of working on a one-to-one basis with marginalised groups
-
Experience of running group activities
-
Experience of keeping paper and electronic records and statistical data for monitoring purposes.
-
Experience of providing kind, inclusive and high quality customer service
Desirable
-
Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
• Working knowledge of other Community Languages
Skills/Attributes
-
Intermediate IT skills
-
Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
-
Commitment to learning and development and reflective practise.
-
People skills.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Sibling Arts C.I.C. co-creates multi-arts projects with queer, trans, sex worker & migrant communities. Looking for a Finance & Administration Officer (FAO to lead on our financial and administrative needs, and grow with us as we do more ambitious projects with social impact at their core.
Our current projects:
-
Delivering trans/non-binary hxstory via storytelling to young people KS3 & teacher training
-
Organising an Arts Action Fair connecting grassroots artists, frontline campaigns, NGOs, demonstrating how community ownership makes better art
-
Building on the success of our beloved musical theatre production Sex Worker's Opera to create a full-length feature film, branching into new artistic territory with new communities.
We are looking for a skilled, dynamic and conscientious individual to lead on our financial and administrative needs, and work with us to grow our organisation.
You will be one of four core staff roles in the organisation. After the first year there may be space for role to develop and expand.
You will lead on financial management, working closely with Directors to develop and execute a comprehensive financial strategy.
The role will also feature core administrative tasks, ensuring the smooth running of the organisation across contracting, insurance, monitoring equipment/assets and saving costs.
We are looking for someone excited to be part of an ambitious over-achieving, under-recognised young organisation in the arts.
Contract: Minimum 9 months, starting July 15th, with view to become permanent
Hours: Part time 2 days per week
Salary: £135 per day, £1,170/mo at £35k pro rata
Location: Stamford Hill office 1 day a week, remote other
Application Deadline: midnight Monday 3 June.
Roles and responsibilities include, but are not limited to:
Financial Strategy and Management
-
Co-creating and monitoring budgets, org-wide and for projects
-
Monitoring multiple income streams inc. sales, grants, investments
-
Co-designing core/project accounting ledgers to facilitate reporting and monitor metrics
-
Streamlining and automating systems, training staff in how to use them
-
Support the process of becoming a C.I.O. and adapting finance and reporting systems for new level of requirements
-
Managing cashflow and reserves to manage risk.
Reporting
-
Reporting to HMRC, Companies House and the Charity Commission
-
Liaising with our accountant to get the best systems in place for ease and accuracy of reporting and accounting
-
Reporting to multiple funders with different priorities and expense restrictions
-
Creating an automated financial reporting system that tracks costs across core, projects, and different funding streams for each
-
Overseeing compliance with HMRC including VAT, PAYE and accessing tax benefits such as Theatre Tax Relief (TTR) alongside our accountant.
Administration
-
Compiling and digitising receipts and invoices
-
Setting up staff and project producer expense accounts where necessary
-
Liaising with banking and ensuring staff access to online and card payment
-
Creating and using new reference administrative reference systems and filing systems.
Human Resources
-
Communicating with our community members, artists and staff about invoicing requirements and payment details, mindful of individuals’ complex needs
-
Overseeing setup and budgeting of employment benefits, bonuses, commission, freelance contracts and how to integrate these
-
Overseeing creation of a platform for communicating financials transparently to our community of marginalised artists (longer term)
Funding Support
-
Note: this is a support role as one of the Artistic Directors will spearhead new funding applications, you will not be applying independently
-
Researching and identifying new funding streams, archiving applications, making templates
-
Seeking advice from current funders and NGO partners about where to apply
-
Tracking funding applications, reporting deadlines, meeting financial requirements
-
Following-up on investors, scheduling regular communications with Artistic Directors.
Essential skills and requirements
-
Proficiency with Mac and Windows
-
Right to work in the UK
-
Three years’ experience in a similar role, ideally in the charity, arts, or activism sector
-
Strong ICT skills including relevant accounting/reporting software and G-Suite
-
An excellent eye for detail and consistency
-
Experience of payroll processes
-
Experience of reporting to funders and HMRC
-
Autonomy and ability to work effectively under own initiative
-
Strong verbal communications skills, able to convey financial information to a non-financial audience
Desirable Skills, Knowledge and Experience
-
Proficiency with Discord/Slack/Teams/online working systems
-
Knowledge of modern accounting platforms such as Xero, Quickbooks and also systems and potential apps for managing staff expenses
-
Understanding and/or experience of marginalised communities
-
Ability to work well within a team and manage others effectively
-
Enthusiasm, flexibility and proactive approach
-
Experience working with fast-moving, young start-up arts organisations
-
UK/EU driving license for potential project-based work
Representation
We particularly welcome candidates who identify as POC, queer, trans, disabled, neurodivergent, working class, sex workers, from the global majority and/or from marginalised communities, as these are the communities we come from and serve.
To apply please send:
An up-to-date CV for 2024
2-3 paragraphs, in the body about why you would like to apply
Please reference your knowledge, experience or intention(s) in working with marginalised communities
The contact info and position of 2 references who have seen you in a similar technical and production role.
Sibling Arts is a marginalised-led C.I.C amplifying underrepresented voices through theatre, music, dance & film.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Active Sports Officer to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £26,864 - £28,574 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a brilliant opportunity for someone who has a relevant sport related degree level qualification to kickstart their career with our committed organisation.
You’ll have the chance to help promote the role of sport and exercise in enhancing wellbeing whilst developing a host of skills within a professional environment that will equip you for your career ahead.
Plus, working amidst the lush greenery, stunning gardens and tranquil lakes of Regent's Park allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment.
So, if you're passionate about sports, community engagement and making a positive impact in a historic and vibrant setting, apply today!
The Role
As an Active Sports Officer, you will assist in the day-to-day operation and management of The Hub, the largest, most popular outdoor sports facility in central London.
Delivering outstanding customer service, you will create opportunities for under-represented groups to engage in sport and physical activity, generating income from sports bookings, events and fitness licensing in Regent’s Park and Primrose Hill.
You will assist in ensuring that staff, contractors, coaches, volunteers and league organisers and programmes provide a safe, high-quality experience and respond to the needs of our users.
Additionally, you will:
- Oversee the use of the Hub and sports pitches and assist with pitch inspections
- Assist with the Fitness Licence application process
- Ensure the sports facilities and equipment comply with good practice standards
- Open and close the Hub when acting as Duty Officer
- Assist in keeping usage records and other monitoring statistics
- Help to prepare material for progress and annual reports
About You
To be considered as an Active Sports Officer, you will need:
- Excellent interpersonal skills
- A degree level qualification in a relevant area such as sport, PE, sports development, leisure management, etc.
Other organisations may call this role Sport Activity Officer, Sport & Leisure Officer, Leisure Centre Assistant, Operations Assistant, Sport Science Graduate, Sport Development Graduate, Leisure Management Graduate, Graduate Leisure Facilities Manager, or Recreation Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Active Sports Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.
We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.
We are at an exciting stage in our growth and are looking for a Finance & Admin Officer to support our growing operational workflows.
How you will make a difference
Your role will enable smooth and efficient financial and administrative workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:
50% of time – Payment processing and bookkeeping
- Making payments correctly and on time with respect to invoices, direct debit setup, expense reimbursements, as well as salaries and payroll taxes.
- Day-to-day bookkeeping, including registering journal entries and all financial transactions in our accounting software (currently Quickbooks), and supporting monthly reconciliations.
- Coordinating the calculation and payment of quarterly reverse-charged cross-border VAT payments.
- Where there are opportunities for improvement, working in partnership with colleagues from the Operations team to implement systems that facilitate easier and more efficient payment processes.
25% of time – Budget forecast and reporting
- Forecasting regular and recurring expenses for the annual budgeting process and for periodic budget reviews.
- Preparing monthly updates on budget spending per department / project.
- Collaborating with our Development team to track and report against restricted donations.
- Organising information needed for the Belgium annual financial audit process as well as for UK financial reporting.
25% of time – General administration
- Supporting governance, compliance and reporting for our Belgium entity, as well as the UK branch of GFI Europe and potentially other entities in the future.
- Supporting other departments with contract administration by inputting partnership data in templates, filling in relevant forms, coordinating signatures, organising and keeping track of finalised agreements.
- Performing other tasks as required as a member of our small, dynamic team.
Who we’re looking for
You must have:
- A passion for GFI’s philosophy and mission.
- Attention to detail and commitment to deadlines: ensuring accurate and timely work, particularly with respect to numbers and entity-related information.
- Financial knowledge: good understanding of payment workflows and bookkeeping, having previously applied them in an administrative or finance-related role.
- Spreadsheet savviness: leveraging Excel and / or Google Sheets for financial analysis, reporting and forecasting purposes.
- Ability to communicate financial information in a clear and simple manner: establishing the right level and format to share or ask for financial information within the team, as well as being able to address any questions that come up in a clear and simple manner.
- High degree of organisation and efficiency: running financial and administrative processes effectively, addressing challenges as they come up, and ensuring accurate and efficient organisation of documents and information.
- Excellent people skills: building strong, collaborative and positive relationships, and working well with colleagues and stakeholders across multiple cultures.
- Adaptability: openness to execute diverse financial and administrative tasks as they occur whilst maintaining the quality of recurring responsibilities; openness and a positive response to varying cultural norms and perspectives.
- Openness to DEI principles: an affinity with our commitment to diversity, equity and inclusion, and with maintaining our welcoming and supportive culture.
- Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support in Google Workspace, Quickbooks and Asana will be provided.
- Language skills: ability to work effectively in English.
It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:
- Knowledge of Belgian and/or UK GAAP
- Non-profit administration experience
- Fluency in Dutch and/or French
- Experience with accounting software
We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.
Benefits and the fine print
- Terms of employment: Part-time (27-30 hours / week). Flexible working hours.
- Location: We can consider applicants based in the UK or Belgium. This is a remote role, and you will be able to work from home, or anywhere you choose (within the UK or Belgium). We are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
- Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. Full-time (to be pro-rated) ranges (total amounts received in gross salary plus benefits including home-working allowance) are:
- €2,500 – 3,000 monthly if based in Belgium, plus 13th month and holiday pay
- £31,600 – 36,000 annually if based in the UK
- Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
- Application Deadline: 19th May 2024, 11.59pm CET. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £26,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: London
- Interview date: Tuesday 4th June/ Thursday 6th June.
- Start date: Monday 19th August 2024
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in London across up to 3 schools along with remote working. Our schools are shown on a map of The Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteers tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
Our schools undertake either our Gateway model, which includes mentoring and tutoring or our Accelerate model, which includes mentoring and coaching. Some Accelerate schools also have tutoring included on our Accelerate Plus model.
Depending on the model in the schools you are based in, role responsibilities will include:
- Engage with students in school and enrol them onto the programme
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Build and manage relationships with volunteers to ensure they have a positive experience of the programme
- Manage students’ relationships with volunteers through monitoring of systems, emailing and making phone calls.
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver volunteer training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director.
Schools with tuition in their model:
All the above responsibilities, with the addition of:
- Match students with tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance.
- Monitor the impact of tutorials and intervene as appropriate.
- Manage students’ relationships with tutors and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
Person specification
Essential Skills
- Able to communicate and influence with impact at all levels
- Able to deliver projects and manage administration accurately
- Able to effectively time manage with excellent skills in planning and organisation
- Able to lead and manage change to embed the programme in school
- Able to work independently at pace
- Able to manage upwards and advocate for own needs
- Resilient and adaptable
- Skilled in building and maintaining excellent stakeholder relationships, both in person and remote
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £26,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: London – location to be confirmed at interview
- Interview date: Tuesday 4th June/ Thursday 6th June.
- Start date: Monday 19th August 2024
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in one or two schools in London; exact school location(s) to be confirmed at interview. Our schools are shown on a mapThe Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a further fixed term or permanent role.
What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference.
Potential Plus UK Job Description
Job Title: Fundraising & Membership Officer
Reporting to: Chief Executive Officer (CEO)
Salary: £27,560 (35 hours pers week)
Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO
Contract: 12 months’ fixed term in the first instance
Main objectives of the role
Please note: these will be confirmed on appointment and reviewed annually
- Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
- Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
- Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the Fundraising & Membership Officer
Fundraising
- Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
- Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
- Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
- Participate fully in the generation of fundraising ideas and activity selection.
- Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
- Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
- Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
- Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
- Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
- Create and submit monitoring reports to funders that are both timely and of high quality.
Promoting the Charitable Aims of the Charity
- With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
- Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.
Membership
- Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
- Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
- Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
- Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
- Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
- Analyse and interpret marketing and social media performance.
- Identify opportunities for engagement of the membership and the wider community.
Other
- Undertake any other duties that may be reasonably required.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.
They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.
This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.
The client requests no contact from agencies or media sales.