Administration assistant jobs near Cambridge, Cambridgeshire

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.


You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

{{ alertCtrl.errorMsg }}

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Social Investment Business Limited, Remote
£26,000 per year
We are looking for someone who is motivated by our mission and enjoys working with people and has good attention to detail.
Posted 5 days ago
Reach Community Projects, Haverhill, Suffolk (On-site)
£24,122 per year
Posted 2 weeks ago Quick Apply
Closing in 6 days
Lepra, Remote
£29,628 per year FT
Lepra are looking for a fundraiser to assist in the development of our education strategy to drive income and increase our profile
Posted 1 week ago Quick Apply
Closing in 2 days
TPP Recruitment, Cambridge (On-site)
£26609.00 - £31304.00 per annum
Posted 3 weeks ago Quick Apply
Care4Calais, Remote
£30,000 - £35,000 per year
Field Operations Coordinator to lead, manage and motivate our growing teams of volunteers delivering direct aid to refugees nationally
Posted 1 week ago Quick Apply
NFP People on behalf of Stroke Association, Remote
Circa £16,710 per annum (FTE circa £24,370 per annum)
Posted 1 week ago
NFP People on behalf of Stroke Association, Remote
Circa £19,496 per annum (FTE circa £24,370 per annum)
Posted 1 week ago
NFP People on behalf of Stroke Association, Remote
Circa £24,370 per annum
Posted 1 week ago
Social Investment Business Limited, Remote
£36,000 per year
Seeking a Governance & Business Support Coordinator to provide governance and business support activities across various partner teams.
Posted 3 days ago
Page 3 of 5
£26,000 per year
Temporary, 2 years Fixed Term Contract, Full-time
Job description

About the Youth Investment Fund

The Youth Investment Fund (YIF) is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people.

YIF is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.

Together, we aim to deliver grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND).

This funding will drive value-for-money facilities that youth organisations can afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the YIF will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives.

It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.  Please visit the Youth Investment Fund website for further details.

About this role:

This role will be employed by Social Investment Business (SIB) on fixed term contract for 2 years.

Hybrid – Remote based with some mandatory travel to London  (approx. 8 times per year).

For over two decades, Social Investment Business has provided fHybrid – Remote based with some mandatory travel to London  (approx. 8 times per year)inance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Find out more about what we do by visiting our the Social Investment Business website.

Our values are: People First, Curious, Bold, Collaborative, Accountable.

For further information on our values and our generous benefits please visit our website.

Reporting to the Customer Manager, this role plays an important part in supporting organisations during their customer journey with SIB. This includes responding to enquiries, customer correspondence and gathering customer feedback, in line with SIB’s strong customer & partner value proposition.

We are looking for someone who: is motivated by our mission and is looking for entry level position at SIB. You will need to enjoy working with people and have good attention to detail.

Key responsibilities

  1. To handle and triage initial enquiries from customers looking to obtain funding including undertaking an initial eligibility assessment. Most of this work will be as part of the Youth Investment Fund.
  2. To manage the retrieval of documentation and any necessary clarifications for customers to begin their full assessment.
  3. To support the collection and recording of customer feedback via email, phone calls, in line with SIB’s customer procedure.
  4. To contribute to the ongoing iteration of external customer resources about funding opportunities and information including FAQs, eligibility, and application process, with the aim of expectation management and customer satisfaction.
  5. To support the Customer Manager on the coordination of the implementation of the impact and learning plans including arranging meetings, taking notes and other relevant administrative tasks.
  6. To work within the organisation's values, principles and processes to achieve operational excellence.
  7. To adopt our continuous improvement and learning ethos.
  8. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
  9. To support and contribute to the implementation and delivery of SIB’s strategy.
  10. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

  • Commitment to quality, equality, diversity, inclusion and customers.
  • Excellent communication skills.
  • Team player with the ability to work independently.
  • Excellent listening skills.
  • Calm approach to dealing with customers.
  • Competent in using Microsoft.
  • Solution focussed.

Desirable competencies

  •  Experience of customer service.
Application resources
More about Social Investment Business Foundation

Social Investment Business provide finance to create fairer communities and improve people’s lives. We do this by providing the money and... Read more

Posted on: 15 August 2022
Closing date: 29 August 2022 at 23:30
Tags: Admin,Advice, Information