Administration Assistant Jobs in Watford, Hertfordshire
15 HOURS PER WEEK, 8.00AM – 1.00PM MONDAY, THURSDAY AND FRIDAY
HERTFORDSHIRE
We have an exciting part-time vacancy within our exceptional front of house team to join us as a Receptionist. Providing a high quality, friendly and professional service you will be the face of St Elizabeth’s to external visitors when arriving to our main reception.
You will:
• Answer incoming calls and direct to appropriate colleagues
• Book meeting rooms and accept, check and organise deliveries
• Organise and sort outgoing and incoming mail
• Set up new starters on our system, ensuring ID badges are provided
• Book taxis for staff and visitors as required
• Be the central point of contact for all St Elizabeth’s staff
About you
The successful candidate will have previous experience in a similar role or environment, and will be an enthusiastic team player with the ability to work closely with the rest of our front of house team, and the confidence to lone work as necessary. You will be approachable and have first-class customer service skills, with a calm and professional telephone manner, alongside good working knowledge of office systems and reception protocols.
Why work for us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years of service (based on full time working hours)
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
• *terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
You may have experience of the following: Front Desk Coordinator, Office Administrator, Customer Service Associate, Administrative Receptionist, Guest Services Coordinator, Front Office Assistant, Client Support Representative, Administrative Support Specialist, Reception Coordinator, etc.
REF-212 860
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE:
We are seeking a dynamic Corporate Partnership Manager to join our team as the main point of contact for our corporate partnerships. The successful candidate will play a pivotal role in managing our relationships end-to-end with corporate organisations. Ensuring alignment with our mission and maximising the impact of their support, with a view to line managing an Assistant in the future. This role needs someone who has a problem-solving mindset, and the ability to manage priorities and delegate tasks to other members of the team effectively.
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles )
About Stemettes:
Stemettes encourages and inspires girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM) subjects. We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.
You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes’ interventions and outreach work.
Key Responsibilities:
Account Management
- Cultivate and maintain strong, positive relationships with existing corporate partners by successfully engaging and influencing stakeholders.
- Delivering exceptional levels of relationship management taking responsibility for leading regular calls with corporate partners, setting agendas and following up in a timely manner with key actions.
- Oversee all operational aspects of the partnership, including the delivery of events, any day to day issues, and tracking budgets.
- Ensure accurate administration and record keeping on the CRM.
Internal & External Communication
- Regularly communicate with partners to provide updates on their partnership and coordinate event logistics and planning with them.
- Collaborate with internal teams to ensure successful execution of partnership commitments.
Problem Solving
- Act as a liaison between partners and internal teams to address any challenges or concerns promptly.
- Implement effective solutions to maintain positive relationships.
Event Support
- All Stemette Futures employees support the delivery of all events and programmes to ensure we are directly supporting beneficiaries no matter your role. The roles include; hosting, facilitation, and event support.
Skills & Experience:
- Proven experience in account management, relationship management, or a similar role.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with internal teams and external stakeholders to achieve objectives.
- Happy to communicate with a wide variety of stakeholders.
- Highly organised with strong project management skills.
- Demonstrated ability to meet deadlines and manage multiple priorities.
- Ability to manage your own workload and deliver on multiple projects and processes.
- Strong negotiation and influencing skills.
- Excellent attention to detail.
- Self-sufficient and happy to initiate, implement and complete tasks with minimal supervision.
- Problem-solving mindset.
- Calm under pressure and holds a positive outlook on challenges.
- Gives and receives constructive feedback.
Benefits:
- Competitive salary of £30,000 – £35,000 *
- 5 weeks holiday allowance
- 4-day week (opt-in)
- 8% Match Pension scheme **
- Menstruator and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles )
*Pay will be reduced by 8% during the probation period.
**Your pension will start when you have passed probation. We have a pass, fail, extend to 6 months probation rule.
The client requests no contact from agencies or media sales.
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
We’re looking for motivated, enthusiastic and forward thinking registered staff nurses to work within our two In-patient wards that have 17 beds each for patients. You’ll have experience of working in end-of-life care within an acute or palliative care setting. We will also consider newly qualified nurses who want to develop a career in palliative care. The successful candidates will be keen team players with good interpersonal and communication skills who enjoy working in a challenging environment whilst displaying a caring attitude at all times.
You will need:
- To be a Registered General Nurse and hold a Intra Venous administration Accreditation
- The ability to plan, implement and evaluate care
- Experience of working in end of life care within an acute or Palliative Care setting.
Continuation of NHS Pension Scheme is available.
We offer 27 days holiday plus public holidays and excellent pension scheme.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Our shift patterns are:
- Late: 12.30 - 20:30
- Night: 20:00 - 08:00
- Long Shift: 07:30 - 20.30
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 6th May 2024
Applicants are subject to enhanced DBS (previously CRB).
We're looking for a kind, compassionate and resilient Support Worker to join our Campbell Road Young Peoples service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Highly organised and able to meet deadlines and targets on written work and practical tasks
- Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Highly flexible with a "can do" attitude
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Willing to work on a rota basis, including evenings and weekends.
- Excited to take on new challenges, including managing and developing various projects across the service.
-Wanting to develop and achieve in your career-
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Governance and Team Coordinator, Global's Make Some Noise
Hours: Full-time (37.5 hrs/week). Would be open to 4 days a week. Hybrid, with 3 days per week in office (Leicester square)
Reports to: Head of Finance and Governance
Contract: Permanent
We are Global’s Make Some Noise
Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.
With plans for innovative grant-making in 2024 and beyond, we empower small charities nationwide, led by a dedicated team of 20 individuals based in London's Leicester Square office.
Reporting of the role
This role reports to the Head of Finance and Governance
Guide Salary:
The salary for this role is : circa £25,000
Overview of job
Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. This new position will be a critical role in the charity as we enter a new decade with an exciting opportunity to help shape our future growth. The role will work across the entire charity, and at every level of the organisation, providing an excellent opportunity to get involved across all aspects of our operations. The role will work closely with our Trustee Board and Charity Director, supporting with diary management, governance support, minute-taking and taking forward key actions.
Additionally, the role will support team members across the organisation, whether that’s answering supporter calls, helping find the best venue for charity filming or helping process those valuable and generous donations. The role will be supported to take on a broad remit of tasks, balancing time and priorities, and supporting the charity to maximise its impact with UK Communities.
3 best things about the job
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You’ll get to make a real and positive difference, supporting and being an integral part of a highly motivated team.
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Unique position, working across the entire charity and the opportunity to embed within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.
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Every day is different so you will have the opportunity to learn a variety of skills and will work with people across our campaigns, finance and partnerships teams, along with senior leaders and Board members.
Measures of success:
In the first few months, you would have:
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Understood the organisation’s unique dynamic and its place within the wider Global environment.
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Built relationships with the Global’s Make Some Noise team and other key stakeholders.
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Embedded yourself within the team, busily organising diaries and keeping things ticking along smoothly.
Responsibilities of the role
Co-ordinator – 70%
Day-to-day support across the charity including, but not limited to:
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Providing personal assistant support to the Director of the charity
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Support wider team with meeting bookings, arranging travel, charity guests, booking rooms etc.
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Support internal communications, ensuring good information dissemination and management.
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Improve internal onboarding processes, hold ownership over key GMSN starter assets (e.g. Organigram, joiners handbook)
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Look after shared email inboxes, ensuring all queries have an appropriate response in a timely manner.
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Support the team with basic finance reporting and updating trackers, including setting up and maintenance of a variety of fundraising platforms.
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Posting out materials and prizes, and hold ownership over the organisation of stock and materials in the storeroom.
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Liaising with charity supporters via email, phone and at Global, including the support line.
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Provide cover to the Finance and Grants Assistant in periods of absence (training will be provided)
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Support with fundraising and events teams in busy periods.
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Complete any ad-hoc tasks, as required.
Governance – 30%
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Co-ordinate diary entries for quarterly Trustee and Finance Committee meetings, prepare Board packs, attend meetings, take minutes and ensure minutes are distributed in a timely fashion.
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Ensure all Trustees are stewarded, inducted and supported in their role with the charity.
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Support the Head of Finance and Governance with relevant Trustee checks and forms, ensuring compliance with Companies House and Charities Commission.
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Ensure collection of annual related parties records and ensure all documentation is filed electronically.
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Collate monthly quarterly Global Board updates, liaising closely with SMT.
What you will need
The ideal candidate will be proactive, efficient and capable of the following:
Essential Experience
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Strong A-Level results (or equivalent) and/ or relevant degree / or relevant experience
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A passion for working with charities.
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Great interpersonal and relationship-building skills
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Strong attention to detail and accuracy in your work
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Good time management and ability to work with tight deadlines.
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Excellent organisation skills with adaptability and ability to use your initiative.
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Experience in administration or other relevant work, such as taking minutes or working with a Board/senior team.
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A confident communicator, with experience of supporting senior stakeholders.
Desired
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Previous charity experience
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Strong knowledge of Microsoft Office applications
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Curiosity about and understanding of the commercial radio sector
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A passion to work in charity and transform lives
What you can expect from us:
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Respect for the individuality, uniqueness, and value of each person with whom we work.
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Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.
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Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.
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The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.
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A team committed to your personal and professional development, ensuring your growth and success in the MSN team.
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We’re looking for a creative and confident Content & Communications Coordinator to join our busy Marketing & Communications Team at Imperial College Union. This new role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.
You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does – everything from Activities
Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!
Duties and responsibilities
Content Planning
- To assist in the creation of communications and content plans to support the Marketing & Engagement Manager in the delivery of key Union marketing activity, such as Welcome Week and election.
- In partnership with the Marketing & Engagement Manager devise a social schedule to ensure regular, timely and impactful content across these channels
- Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
- Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
- Work with the Student Officer team to promote their public profiles and provide support on their campaigns.
- Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.
Content Creation & Curation
- Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
- Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
- Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
- Work with Designer to turn copy into engaging, high quality assets
- Have your finger on the pulse for all latest trends for the student audience and evaluate their feasibility without audiences and available resources
- Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
- Establish and work with student and staff social ambassadors in gathering stories and content
General
- Regularly monitor and report on content to inform improvements and innovations
- Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
- Support key events throughout the year, including Welcome Week and Elections, when necessary
- Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs
Essential requirements
- Experience of developing and delivering communications plans campaigns with clear metrics of success
- Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
- Experience in managing content calendars
- Experience of, or strong understanding of, producing web content and an organisation’s social media presence
- Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail
- Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
- Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
- Strong understanding of social media channels and their tools
- A passion for social media and keen to learn about new technologies and innovations
- Excellent planning and organisation abilities
- A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
- An engaging writing style and the ability to convey complex messages to a variety of audiences
- Confident working to deadlines and keeping colleagues on top of deadline
- Ability to ensure high standards of work and excellent attention to detail
Further information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
To apply for the role please complete the online application form.
Closing date: 28 April 2024
Interviews expected to take place 8th and 9th May 2024.
Should you require any further details on the role please contact the People Team.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
The client requests no contact from agencies or media sales.
Educational Grants & Relationships Manager
The Merchant Taylors' Company is looking for an exceptional person to lead on its educational grant-making and its education-related relationships. The grant-making is delivered primarily through the Merchant Taylors' Foundation. It’s partly about schools but also potentially any setting in which education improves lives – for example, offender rehabilitation, or our Early Years joint programme with the Leathersellers’ Company.
You’ll sustain vibrant relationships between the Company and schools throughout England and Northern Ireland with which it has close links. Some are state-maintained, some in the independent sector, and you’ll love both types.
You’ll lead on education-related volunteering opportunities for the Company’s membership, a vibrant community of people whose birth decades span the early 2000s back to the 1930s.
You’ll also lead on relationships with all the stakeholders affecting our education-related work. You’ll ensure those relationships are flourishing and mutually advantageous, and you’ll lead on identifying and building new ones to increase our impact.
You’ll support fundraising work for the Foundation, for example through creating compelling pieces for social media and hard copy publications.
You’re a fast learner and clearly very able. You are clever, proactive, pragmatic and financially astute. Your influencing and diplomatic skills are strong. Your social skills are brilliant with people of all ages and walks of life. Your oral and written communication skills are excellent, and you’ll need them for working with Merchant Taylors’ boards and committees and communicating with the Company’s membership. You’re not afraid of taking responsibility, or being accountable. You are a strategic thinker. You’re great on the big picture as well as the detail. You’re confident with figures and financial information. You’re also confident with IT and, given we’re a small team, you’ll love using IT applications to help us work efficiently.
You don’t need a professional background in education. The qualities above are much more important. This job could suit someone with great potential who is looking for the next step up, or someone who can already demonstrate experience of everything from their career to date. Either way, the selection process may include skills tests.
For more information including how to submit a valid application, please see the instructions in the Candidate Information Pack.
The client requests no contact from agencies or media sales.
SENIOR YOUTH AND COMMUNITY WORKER
LOCATION: ENACT, 52 ISLAND CENTRE WAY, ENFIELD, EN3 6GS
HOURS: FULL TIME (40HRS PER WEEK)
RESPONSIBLE TO: YOUTH AND COMMUNITY TEAM LEAD
SALARY: £32,543 PER ANNUM
Are you a passionate about youth work? Looking to use your skills and experience to inspire young people through projects based on the needs identified in Enfield? Are you motivated to create opportunities that include young people’s voices?
Enact have a vacancy for a Senior Youth and Community Worker to lead our open-access community youth provision. We are looking for an experienced youth practitioner to manage our youth team and work within the enact team to develop a range of engaging activities and training opportunities for young people with particular focus on those aged 10 to 19 in the Enfield community.
The Senior Youth and Community Worker needs to be a passionate, enthusiastic and professional. They will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of Oasis. The Senior Youth worker will also support the enact team to develop and be involved in community cohesion projects involving children, families and youth.
To apply, email your CV including a Supporting Statement. For further details on how to apply please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:
“Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.”
The closing date for applications will be Monday 6th May 2024. If successful you will be invited to formal and practical interviews. You must be able to attend both interviews in one week, they will be held between 3pm-9pm and can last up to 1.5 hours. Please select one of the following to attend, please include this into your application:
· Wednesday 15th and Friday 17th May
· Wednesday 22nd and Friday 24th May
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Grade BL, Salary £65,484 per annum
Location: London (Hybrid working, with minimum 2 days per week in the office)
Closing date: 23:59 on Wednesday 01 May 2024
Interview dates: 13 – 17 May 2024, exact timings TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline.
Research is a key pillar of our organisational goals. We are looking for an experienced, dynamic manager with exceptional research skills and knowledge, who is interested in tackling the major challenges facing primary care.
In this role, you will be responsible for a diverse range of activities and programmes. You will play a crucial role in developing the evidence-base for our high-profile influencing activity, through both in-house research and commissioning activity externally. This is an exciting time to join the organisation in the run-up to a general election, where you will play an important part informing our national policy, press and campaigns activity.
You will also shape the strategic direction of our research and innovation programmes, which support the development of research skills in general practice and facilitate sharing of innovative practices to improve patient care. This includes management of our Research and Surveillance Centre contract collaboration, which delivers instrumental insights for the UK Health Security Agency’s disease surveillance across the country, as well as our Research Ready programme, which helps to get practices prepared to carry out research.
If you are a driven, collaborative problem-solver, with exceptional analytical skills, a deep understanding of research methods, excellent written and verbal communication skills, proven people management abilities, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions.
To apply, please apply directly on the RCGP Vacancies page by providing both your CV and a covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
'Building a sustainable future for general practice'