Administration Assistant Jobs
Gaddum is looking for a qualified PWP to join our well-established Talking Therapies team operating in Manchester and expand our offer for clients. You will work alongside a team of dedicated counsellors within a stepped care model to provide initial assessments and a range of NICE approved low intensity interventions for common mental health problems, including one-to-one work and the potential for groupwork.
You will be skilled in delivering low intensity therapy, with the ability to organise and prioritise your own workload, and will have successfully completed an approved IAPT PWP Post Graduate Certificate (or be near to qualification with all elements of the course successfully passed/on track to qualify on time).
Gaddum offers a supportive environment to a nearly or newly qualified PWP, enabling you to develop in the role, alongside a small, diverse and compassionate team.
This role is subject to an Enhanced DBS Check.
Applications for this role close at 9am on Wednesday 29th May with interviews taking place the week commencing 10th June 2024.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
Gaddum also contributes to the cost of your professional body membership registration.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymised shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
We are looking for a Charity Shop Manager to cover shifts in both of the Harington Charity Shops in North London. The Charity Shop Manager (Cover) role, will be guaranteed 8.5 hours a week in our Hornsey charity shop. In addition to this there may be other variable hours over and above this, where they will be asked to provide cover when the Charity Shop Managers or Shop Assistants are on leave at either the Archway or Hornsey Charity Shops. Please note the salary is £28,598 pro rata depending on the number of hours worked. We are looking for someone who can be extremely flexible and adaptable to change. This would suit someone who is looking for extra hours of work around their other life commitments.
We would like someone who:-
- has experience in retail
- experience of managing a diverse team of employees or volunteers
- has the ability to effectively lead and motivate others
- can plan and prioritise workload, and the workload of their team
- has commercial awareness
- has a strong customer focus
The Role
Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff, volunteers and students with learning differences completing work experience in retail, creating a caring and supportive environment for people to flourish.
Our two London charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Harington's work to support young people with learning differences into employment and independence. But they are more than just shops, they play a vital role in local communities in Hornsey and Archway, offering a warm and welcoming place for people to shop and volunteer.
As a Shop Manager (Cover), this will be an extremely varied role where no day is ever the same! You will be valued for the unique contribution that you can bring. We need great people like you to join us to support our charity’s cause to ensure that young people with learning differences are not marginalised and are able to work towards employment and greater independence.
Sound like you?
Join our team!
Our Benefits
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
- has experience in retail
- experience of managing a diverse team of employees or volunteers
- has the ability to effectively lead and motivate others
- can plan and prioritise workload, and the workload of their team
- has commercial awareness
- has a strong customer focus
Equality, Diversity and Inclusion
We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and safety of our students and our staff. We expect everybody working for the Harington to share this commitment. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service for applications of employment as part of our safeguarding procedures.
Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
More about the Harington
Harington is an Ofsted regulated specialist college and charity based in north London, working with young people with learning differences aged 16-25. Our students undertake individualised learning programmes that lead to vocational qualifications and other aims, including gardening, retail, English, maths, employability and independent living. We also deliver a supported internship programme.
Our charity's learning centres in Highgate and Hornsey alongside our charity's gardening business and two charity shops, provide a unique opportunity for students to practically apply their learning on work experience placements. We also work with other employers toprovide opportunities in other settings to meet the aspirations of our students.
How can you apply?
To apply, please send your CV and show how us how you meet all of the essential criteria in the person specification by writing a personal statement which is a maximum of two sides of A4. The closing date is 5pm on 9th May 2024. All offers are conditional and subject to satisfactory pre-employment checks and references including an enhanced DBS check.
LGBTQ+ Heritage Project Worker
Responsible to: Communications and Engagement Manager
Hours: Full time 37 hours (job-share considered)
Salary: £23,100
Based: Remote, with direct work in Milton Keynes
Contract: Fixed term for 1 year
Closing Date: Friday 17th May
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and Bedford. We have detailed knowledge of the issues and challenges that organisations and individuals face locally. It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
This exciting new role will help deliver the directives of a history and heritage project funded by the Heritage Lottery. The project will support the erudition of LGBTQ+ heritage in Milton Keynes, advancing local communities’ understanding of Milton Keynes’ LGBTQ+ history and inspiring a commitment to encapsulating, celebrating, and feeling connected through shared heritage. This post will be key to extending our reach into seldom asked communities, as well as securing relationships with founding community members. This role will support our Communications and Engagement Manager to develop safer spaces for LGBTQ+ local communities through collaboration with partner agencies and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the wider project.
You will work cross-departmentally and participate in effective monitoring systems to ensure robust reporting.
Main Responsibilities
• Project Development - Develop and implement the directives of the funded project, supporting key partners in their collaboration with Q:alliance. Communicate project aims with communities and stakeholders and establish meaningful engagement in the concept of encapsulating heritage and celebrating differing LGBTQ+ identities in Milton Keynes. Support the gathering of audio histories and the collection and succession of community artefacts through the archive. Evaluate and analyse impact.
• E-book creation – Support the Communications and Engagement Manager on the development of an E-book to capture the outputs of the project, including key heritage findings and personal stories.
• Event coordination – Plan, organise and support the delivery of history clubs in line with the project plan, ensuring accessibility for a wide range of invested community members. Support the curation of associated exhibition events.
• Stakeholder and community engagement – Work with the Communications and Engagement Manager to plan engagement and outreach activities in line with the directives of the funded project. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
• Training – Support the development and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the project.
• Data capture and intelligence - Support Q:alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work.
Skills and Experience Expertise
• Experience of project management and/or community engagement
• Experience of training and/or education delivery
• Excellent planning, organisation and administrative skills
• Experience of the voluntary sector Communication
• A flair for adapting communication techniques dependent on context and audience
• Ability to use negotiating and persuasion skills to resolve issues and spotlight community needs
• Aptitude for inspiring others to engage in community needs-led project directives Behaviours
• Skills in forming constructive working relationships with colleagues and stakeholders at all levels
• A demonstrable track record in effective public engagement
• Passionate about equality and the rights of LGBTQ+ people
• An ability to listen with empathy to the views of communities and team members
• Competence to work on own initiative and demonstrate forward thinking
• Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
• Event planning experience
• Experience in arts and/or exhibition curation
• LGBTQ+ lived experience
What you’ll bring to the team
You will serve as a prominent point of contact for the LGBTQ+ Heritage Project and encourage long-term advocates of our organisation and the community’s engagement in history, heritage and legacy work. You will elevate the team’s commitment to the funded project, providing concentrated time and resources to ensure its success. You will improve the ways in which our team communicates and responds to the needs of seldom heard members of the LGBTQ+ local community, inspiring innovation in our engagement with heritage concepts.
The Project Assistant will have responsibility for the following documents.
• Heritage Lottery Grantee Monitoring documents and final report
• Monthly reports to the Communications and Engagement Manager
Closing Date: Friday 17th May 2024
Interview Date(s): Thursday 23rd & Friday 24th May
Please note: CVs and Cover Letters will not be accepted for this position. An application form sent to the specified recruitment email address is requested.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for an enthusiastic project manager with experience of working in a hospitality or catering environment. The role will involve responsibility for overseeing the day to day running of the Garden Community Café, human resource management, food hygiene practices, health, and safety, ensuring that the café adheres to all of its legal responsibilities. Working on a vision for the Café in consultation with the CEO and trustees.
The café is a registered charity and so as part of our team you will be supporting the charity’s overall mission to enable the whole community to make the community whole. A key part of our work at the café involves providing the community a space where community events and activities can be hosted in order to promote community cohesion and a greater sense of belonging.
To apply send your CV and a cover letter explaining why you are suitable for this job, detailing you experience.
The client requests no contact from agencies or media sales.
Job description
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) have been subcontracted by NHS East London Foundation Trust to deliver employment support as part of Tower Hamlets Talking Therapies provision. Tower Hamlets Talking Therapies offers psychological therapies to those in primary care with common mental health disorders. The employment service is funded via the Department of Work and Pensions and Department of Health as part of a national pilot scheme.
Purpose of role
The post holder will operate as part of a team of employment advisors, working closely with clinicians within Tower Hamlets Talking Therapies as well as supporting the independent evaluation. They will offer one to one support to service users to find, return to or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade Unions and employment agencies to keep people in employment as well as securing employment opportunities. This role may be delivered from multiple locations across the borough.
Adopting our organisational culture
We have a strong reputation for delivering high quality Employment in Talking Therapy services and achieving positive recovery outcomes. Our employment advice and support practices are underpinned by our Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Case Management – One to One Support
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Make client referrals to JPM/Charity People mock interview sessions and refer clients to monthly webinars
· Complete vacancy search for allocated sectors as part of the EA Vacancy Bulletin
· Manage allocated service project and work with the team to ensure referrals are received on time
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work closely with local employment support agencies such as the job centre, recruitment consultancies, training and work placement providers to offer suitable opportunities
Stakeholder Engagement and Relationships
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Work closely with local agencies to identify appropriate job vacancies.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
· Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.
· Liaise as appropriate with secondary care mental health services and social services departments.
Administration/General
· Provide a service that is flexible as far as possible in terms of session hours, enabling, where possible, at least some of these sessions to be available outside normal working hours.
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Attend Caseload Management Review meetings with Senior Employment Advisor
· Ensure good communication, planning and workload management.
· Maintain appropriate records/case notes and be administratively self-servicing.
· Screen therapy clients for suitability to Employment Advice Service.
Regulations and governance
· To remain informed of relevant legislation and changes to the benefit system, GDPR and data compliance.
· Maintain confidentiality and ensure that information is stored according to Mind in Tower Hamlets, Newham and Redbridge policies and service guidelines.
General duties required of all MindTHNR Employees
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external meetings, supervision and away days.
· A commitment towards ongoing professional development and participation of training events required by the organisation and role.
· Other than where central administrative support is available, to be administratively self- servicing.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
The client requests no contact from agencies or media sales.
UK Programmes Officer
Location: Oldham EIC with flexibility (with some home working)
Hours: Full time
Salary: £25,000-£30,000
Main Responsibilities:
To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.
Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team.
The post is varied and ever changing depending on the needs of the members and programmes within UKIM.
Key Duties:
• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.
• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.
• To bring on board speakers that will enable mosques to develop.
• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.
• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc.
• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.
• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches.
• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners.
• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.
• To support appraisal and evaluation of UK programmes
• To provide expert support and guidance to the education department.
• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches.
• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.
• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.
• Where appropriate work to accreditation of training to masjids/centres
• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced.
• To maintain the administrative systems relating to the post.
The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.
PERSON SPECIFICATION
Education & Experience
• Experience of working with community organisations in a community development and training role E
• Experience in programme development, monitoring, and evaluation. £
• Experience of conducting needs assessments. E
• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E
Training:
• Experience of delivering training to people from diverse community groups E
• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E
• Experience of working with Muslims communities and faith communities more broadly E
• Management qualification D
• Funding qualifications D
• Teaching qualification D
Knowledge, Skills & Abilities
• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E
• Knowledge of Islamic beliefs and practices E
• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E
• Ability to design assessment tasks and assess learners work E
• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed. E
• Ability to communicate clearly in person and in writing to a diverse range of audiences. E
• Ability to monitor and evaluate the impact of training provision and to report on these issues E
• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E
• Able to work some evening and occasional weekends by prior arrangement. E
• Knowledge of the charity sector. E
• Good leadership and people management skills. E
• Fluent written and spoken English. E
• Report and proposal writing skills. E
• Complex problem solving and decision-making skills. E
• Commit to withhold the integrity and standards of UKIM Relief and its values. E
You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.
REF-213 583
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE:
We are seeking a dynamic Corporate Partnership Manager to join our team as the main point of contact for our corporate partnerships. The successful candidate will play a pivotal role in managing our relationships end-to-end with corporate organisations. Ensuring alignment with our mission and maximising the impact of their support, with a view to line managing an Assistant in the future. This role needs someone who has a problem-solving mindset, and the ability to manage priorities and delegate tasks to other members of the team effectively.
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles )
About Stemettes:
Stemettes encourages and inspires girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM) subjects. We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.
You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes’ interventions and outreach work.
Key Responsibilities:
Account Management
- Cultivate and maintain strong, positive relationships with existing corporate partners by successfully engaging and influencing stakeholders.
- Delivering exceptional levels of relationship management taking responsibility for leading regular calls with corporate partners, setting agendas and following up in a timely manner with key actions.
- Oversee all operational aspects of the partnership, including the delivery of events, any day to day issues, and tracking budgets.
- Ensure accurate administration and record keeping on the CRM.
Internal & External Communication
- Regularly communicate with partners to provide updates on their partnership and coordinate event logistics and planning with them.
- Collaborate with internal teams to ensure successful execution of partnership commitments.
Problem Solving
- Act as a liaison between partners and internal teams to address any challenges or concerns promptly.
- Implement effective solutions to maintain positive relationships.
Event Support
- All Stemette Futures employees support the delivery of all events and programmes to ensure we are directly supporting beneficiaries no matter your role. The roles include; hosting, facilitation, and event support.
Skills & Experience:
- Proven experience in account management, relationship management, or a similar role.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with internal teams and external stakeholders to achieve objectives.
- Happy to communicate with a wide variety of stakeholders.
- Highly organised with strong project management skills.
- Demonstrated ability to meet deadlines and manage multiple priorities.
- Ability to manage your own workload and deliver on multiple projects and processes.
- Strong negotiation and influencing skills.
- Excellent attention to detail.
- Self-sufficient and happy to initiate, implement and complete tasks with minimal supervision.
- Problem-solving mindset.
- Calm under pressure and holds a positive outlook on challenges.
- Gives and receives constructive feedback.
Benefits:
- Competitive salary of £30,000 – £35,000 *
- 5 weeks holiday allowance
- 4-day week (opt-in)
- 8% Match Pension scheme **
- Menstruator and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles )
*Pay will be reduced by 8% during the probation period.
**Your pension will start when you have passed probation. We have a pass, fail, extend to 6 months probation rule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose: As the Shop Manager for the CPS shop in Maida Hill, you will play a pivotal role in fostering a positive and inclusive environment while managing the day-to-day operations of the shop. Your primary responsibility will be to ensure the smooth functioning of the shop during trading hours, overseeing volunteer coverage across all seven days of the week.
Key Responsibilities:
- Leadership and Management: Exercise autonomy in managing the shop, demonstrating strong leadership and independence to navigate the fast-paced and sometimes challenging environment. Delegate tasks effectively and provide ongoing training and support to team members, including the assistant manager, to ensure operational duties are efficiently handled.
- Team Development: Recruit, onboard, and retain volunteers to build a high-performing team. Cultivate a positive and fulfilling volunteer experience, ensuring that each member feels valued and supported in their role. Promote diversity and equality within the shop team, reflecting the community we serve.
- Customer Service: Lead by example in providing excellent customer service to shoppers, donors, and volunteers. Create a welcoming and enjoyable atmosphere in the shop, promoting positive relationships and behaviours among all stakeholders.
- Brand Ambassadorship: Represent the CPS brand through the shop, embodying its values of peaceful conflict resolution and community engagement. Uphold the organisation's reputation by maintaining high standards of professionalism and integrity.
- Operational Excellence: Ensure that all shop operations, including inventory management, merchandising, and cash handling, are conducted efficiently and in compliance with organisational policies and procedures.
Qualifications and Experience:
- Previous experience in a retail management role, preferably in a charity shop environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Commitment to promoting diversity, equality, and inclusion within the workplace.
- Passion for the mission and values of the Centre for Peaceful Solutions.
This role offers an exciting opportunity for an experienced and dynamic manager to make a meaningful impact within the community while contributing to the growth and success of a Peaceful Solutions.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Campbell Road Young Peoples service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Highly organised and able to meet deadlines and targets on written work and practical tasks
- Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Highly flexible with a "can do" attitude
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Willing to work on a rota basis, including evenings and weekends.
- Excited to take on new challenges, including managing and developing various projects across the service.
-Wanting to develop and achieve in your career-
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
Part 1: Role Purpose:
This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.
Part 2: Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (20%) Lead the Accounts Payable process
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities relating to Accounts Payable.
3) (40%) Month end reporting and reconciliation and subsidiary accounts
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification.
- Full Accountancy qualification
Experience and Knowledge
· IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience.
Skills and Abilities
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
- Good Interpersonal skills
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.