It is an exciting time to be a part of Team Toybox as we continue to build our organisation and support our ambitious vision of a just and fair world with no street children.

Our strategy, quite simply, for the next three years to make the world a better place for street children. Despite the many challenges of Covid-19, we are on track to grow this financial year enabling us to do this vital work.

This role is critical to our future success and will therefore be hands on, operating within a busy and collaborative team and has the potential for the right person to add real value to our Marketing and Fundraising activities. As well as providing the opportunity to learn and develop a variety of skills and knowledge of Marketing and Fundraising activities from acquisition and retention to donor stewardship. 

The role will focus, on supporting the Individual Giving Team to maximise supporters’ engagement, retention and giving levels through carefully designed propositions. As well as supporting the management of High Net Worth donors as well as new business opportunities and assisting with funding applications to these donors and managing reporting back to donors after a gift has been secured.

When applying please ensure you submit a full CV and a covering note of not more than two pages summarising why you want to work for Toybox, your proven ability related to the job description and the person specification. 

The Organisation: The Joining Forces Initiative

In June 2017, the six largest child-focused agencies – ChildFund Alliance; Plan International; Save the Children International; SOS Children’s Villages International; Terre des Hommes International Federation; and World Vision International met in Bellagio/ Northern Italy. They decided to join forces to accelerate the Sustainable Development Goals (SDG) for Children with at least one or two joint initiatives. They committed to put aside their egos and logos and in the spirit of collaboration focus on the areas where only together they can achieve significant improvements in the lives of children. The two initiatives agreed upon are:

• Joining Forces to End Violence Against Children
• Joining Forces to advance children’s rights - Child Rights Now!.

These form the basis of the Joining Forces Initiative which is the six agency coalition.

If you have a passion for children’s rights and ending violence against children then this is a role for you. It is a great opportunity to contribute to this exciting project and watch it develop and grow with it.

The Opportunity

Hosted in Plan International, this role will act as the administrator for the Joining Forces project and ensure project management functioning with support to the Project Manager and the Steering groups. The steering groups are made up of representatives from the 6 agencies and drive the project activities. 

You will participate in the Joining Forces governance meetings and be involved in organising international teleconference calls in multiple time zones.

In this role, you will maintain and improve procedures to track and record income and expenditure of the Joining Forces Secretariat budget. You will support the project manager to produce yearly financial reports to evidence spending whilst also developing, maintaining and improving a lean, agile and forward-looking financial system.

You will also be involved in managing the logistics for meetings and workshops, including the internal and external communications. You will assist in taking minutes at meetings and you will also arrange travel including flights, accommodation and visas.

Please note that this is a part-time role.

The Individual

We are looking to recruit an organised individual with excellent administration and coordination skills. You will be able to work as part of a pilot project and proactively propose solutions for the project to become more effective and productive. It is also essential that you can establish and respond to routine queries and requests for advice on systems and processes.

To be successful in this role, you must have strong oral and written communication skills and you must also be able to manage multiple demands, meet deadlines and plan effectively. You will be results-orientated, have excellent attention to detail and be calm and effective under pressure.

Location: Global Hub, Woking (where we are all currently working from home due to Covid-19 government restrictions) or in most locations where Plan International has a legal entity and you have the pre-existing right to live and work. Our preference is for the person to the based closest to the point of impact.

Type of Role: Part-time, 21 hours per week. 12 Month Fixed Term Contract

Reports to: Joining Forces Project Manager

Salary: We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore, it is not possible to include full details here. If this role where to be based in the UK, the salary range is £26,010 - £28,900 per annum.

Closing Date: Sunday 7th February 2021

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Please note that only applications and CVs written in English will be accepted.

A range of pre-employment checks will be undertaken in conformity with Plan International's Child Protection Policy.

As an international child centred community development organisation, Plan International is fully committed to promoting the realisation of children's rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk.

Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.

Service Administration Coordinator

Location: Islington, North London

Salary: £22,750 per annum

Hours of Work: 35 hours per week

About the Company:

As a rapidly growing department, the Learning and Leisure Service at Centre 404 now has a position available for a highly organised individual to join our core team and support with the administrative day to day needs of running a dynamic service, which offers support to children and adults with learning disabilities.

The right candidate will need to have excellent IT and administrative abilities, strong organisational skills and be able and driven to suggest improvements to service administration systems.

This a varied role within a fast-paced environment and comes with great opportunities to gain a wealth of experience, knowledge and training within the charity sector. If you are interested in supporting the team to grow and develop our provisions, then this is the role for you!

Service Administration Coordinator Requirements:

* Flexible and able to attend work commitments taking place in the evenings/weekends (for which time off in lieu can be taken) and at different locations
* Understanding of what makes a quality support service for people with learning disabilities and/or Autism, including Social Role Valorisation, Person-Centred Values and self-direct support values (Desirable)
* Understanding of and sensitivity to the discrimination experienced by members of vulnerable and/or minority groups
* Strong working knowledge of Data Protection Act and associated requirements
* Experience Extensive experience of working in an environment with varied and complex administrative needs
* Experience of developing and maintaining efficient administrative systems and databases
* Experience working in a customer-facing environment or within customer services
* Strong interpersonal skills, able to communicate and collaborate effectively with a range of people
* Confident in operating standard office/technical equipment
* Strong numeracy skills and excellent written communication skills
* Able to work on own initiative, proactively resolving issues
* Excellent IT skills with the ability to use a range of computer software systems (i.e. Microsoft Office, data entry systems)
* Ability to adapt and respond positively to a dynamic work environment, managing change effectively
* Ability to organise own and others' workloads effectively
* Strong self-reflective skills, able to take learning from situations
* Able to maintain professional boundaries and handle confidential information appropriately
* Committed to concepts of equal opportunity, diversity and inclusion

How to apply: If you are interested in this role, please submit an expression of interest that addresses the requirements of the person specification, by giving examples of how you meet each criteria to demonstrate your suitability for the post. We encourage you to draw on your experience from your existing role at Centre 404 and explain what skills you have gained from it that are relevant to this role.

Closing Date: 15th February, 12:00pm - but the closing date will be bought forward is a successful candidate is found before then.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services. 

WLM is a values led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT THE SERVICE

WLM The Haven is a CQC registered care home for men managing an addiction to alcohol.  It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.

The primary aims of the service are to address health, wellbeing and accommodation needs of residents using a Strength and Asset-based approach. We focus on strengths not what’s wrong. Staff and volunteers encourage residents to participate in activities that are of interest to them. We also encourage residents to develop or renew positive relationships where possible with their families and the wider community. 

ABOUT THE ROLE

The Team Administrator is responsible for supporting the team to deliver quality care and support to the people resident at The Haven by overseeing core administrative tasks in the service. As part of this role, the holder will also be required to proactively participate in CQC audits and in following CQC regulations and standards.

The role has a regular Monday to Friday rota, however occasional work at weekends may be required.

In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.

Please refer to the job description for additional information on the responsibilities and duties of the role.

HOW TO APPLY

• Please visit our website for the job description and to apply. 
• Please note an Enhanced DBS certificate is required for this role.
• Interviews will be held as applications are submitted and before the closing date below so please apply early.
• The closing date for applications is midnight Monday 8th February 2021.

Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

This is a great opportunity to work within a busy and challenging housing and social care support company in Rochdale.

Newbarn Ltd provides specialist supported living and homecare/domiciliary support to adults aged 18-80 who are in need of housing and support.  Our tenants experience mental health conditions and/or learning disabilities.

The role will include several office based activities. The successful candidate may spend time in each project in order to develop their understanding of how the business operates. 

You will be providing administrative support to the CQC Registered manager and Project Lead and other colleagues when needed.

Main purpose of Job

Provide sustained support to vulnerable young people across a cluster of special schools, helping SEND students to overcome issues, before they become potentially life-changing problems. The core work will be providing one to one mentoring and group work activities that develop happy, thriving, and resilient young adults who will contribute positively to society.

Key Responsibilities

Planning and Development

·  To proactively address students/young people’s needs before issues arise

·  To build positive and supportive relationships with young people

· To ensure that all work is integrated with other in-school support services and the pastoral team

·  Contribute to the Eikon team by attending team days half-termly

Delivery

· To deliver & co-ordinate high-quality support to young people which includes one to one mentoring and group work with a focus on anxiety, low mood, and behavioral issues

· Ensure that all support is Trauma/ ACE informed

· Coordinate and develop a bespoke package of support across a cluster of special schools

· Be a point person for parents and signpost to online resources

· Develop and deliver co-produced workshops on issues effecting YP – e.g. low self- esteem, self- harm, family issues

· Provide direct 1:1 intervention – e.g. evidence- based or evidence informed intervention

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies, at all times

· Identify emerging needs and co-ordinate with other in-school support services

Quality and standards

· Ensure all staff understand and deliver within Eikon’s safeguarding policies and practices

· Set standards to ensure evaluations and case notes are all up to date and completed on time

· Keep accurate records and provide data and information as required

Finance and resources

· Manage devolved budget and other resources effectively, within delegated authority limits

Communications and relationships

· Liaise with parents and guardians where appropriate

· Be a touch point for community services

· Signpost to additional support that may exist in the community

· Gather insight and feed the voice of young people into the wider system

· Support EWMH culture as part of the school’s team and point person within schools

· Help navigate the wider system (work collaboratively with any provider of clinical CAMHS/or other support services

· Ensure that an ethos of open communication between key stakeholders is established

Fundraising Administrator

Location: Remote working during the pandemic, role is based in the London office, but we are open to applicants from all over the UK

Relief International (RI) is a leading non-profit organisation working across the Middle East, Africa and Asia to provide humanitarian assistance. . We specialise in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty.

We are looking for a highly experienced Administrator who will work closely with and support Relief International’s Development & Communications team, to support the growth of income for the organization in Europe and globally. You will join a growing team based in London and Washington DC.

You will be responsible for delivering best in class customer service, administrative fundraising support, managing all financial reporting, database management, and other administrative functions of the Development and Communications team.

The Fundraising Administrator will benefit from the support of all team members and at the same time, will be encouraged to develop their own ideas and to manage their own work. Working in a fast-paced, challenging, and stimulating professional environment, the Fundraising Administrator will play an important role in acting as the first point of contact for donor enquiries, information, and donor care, and in supporting Relief International’s existing fundraising efforts in the US, UK and EU donor markets.

To be successful in the role you will bring proven experience in working in an administrative role. Your strong IT skills will be essential, along with excellent organisation, data management, attention to detail and written skills. 

Closing date: Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.

Apply via our online application portal by following the link below. You’ll need to upload your CV and a cover letter explaining your suitability against the requirements for this role. 

Due to limited resources, only short-listed candidates will be contacted. Please note that to be considered for this role you must be able to provide proof of your eligibility to work in the UK.

Note to external agencies, we will not be accepting CVs from third parties

Relief International is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Relief International is committed to safeguarding and protecting the welfare of vulnerable adults and children as a priority. This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants. 

Off The Record Twickenham (OTR) seeks an experienced and skilled Administrator to assist a small staff team in the efficient and effective running of the office and administrative functions at OTR and to support its counselling and information services for young people.

Main responsibilities of the post

• To act as first point of contact for enquiries, including responding sensitively to referrals from young people, their parents/carers, and other agencies, and to ensure the efficient management of the Counselling Waiting List
• To promote OTR’s activities, through website, social media and other digital channels and communications, and to keep OTR’s website relevant, informative and up to date
• To assist the Board of Trustees on matters of governance, and with specific, stand-alone strategic and fundraising projects. 
• To provide high quality administrative and secretarial support to the staff team, which will include office management and facilities tasks;  to ensure that management information and filing systems are methodical and accessible, and that there is full compliance with the principles of data protection and confidentiality on behalf of all service users

 
Working Conditions 
Office-based in Church Street Twickenham, 5 days per week. Hours to be negotiated but to include some afternoon/early evening work. 
There may be an occasional need to provide sessional cover for the counselling sessions. 

• Assure the effective functioning of the facilities to provide an efficient and safe working environment for employees and members by using best practices to manage resources, services and processes to meet the needs of the Charity.
• Pool management, including daily water testing ensuring the safety of sauna, hot tub and pool areas.
• Develop and implement a facility management program including preventative maintenance and life cycle requirements.
• Conduct and document regular facilities inspections.
• Be the organisational lead for compliance with Health and Safety.
• Experience in managing compliance with statutory regulations including Health & Safety, Fire Regulations and Building Regulations, and advising on same.
• Allocate and manage facility space for maximum efficiency.
• Coordinate intra-office moves.
• Supervise maintenance and repair of facilities and equipment.
• Oversee facility refurbishment and renovations.
• Plan and manage facility central services, i.e., reception, security, parking and waste disposal.
• Implement best practice processes to increase efficiency.
• Obtain quotes and tenders from vendors and suppliers.
• Calculate and compare costs for good and services to maximise cost effectiveness.
• Coordinate and monitor activities of contract suppliers at all sites.
• Manage contractor and vendor relationships.
• Assure security of the Treatment Centre.
• Grounds maintenance at Langho.
• Flexibility to provide ‘on-call’ cover to respond to facility and equipment alarms and system failures. (An additional call out allowance will be awarded).

Please apply using our application form, CV’s will not be accepted.

Healthwatch City of London are looking for an experienced administrator to work in our team, providing secretariat support to the Board and administrative support to the Engagement and Communications Co-ordinator.

You will take on administrative support in a number of areas including volunteer recruitment and management, project administration and board secretariat function.

You will have had previous experience in working in administration and have a knowledge of health and social care.

You will be ICT literate with experience of creating and managing databases.

Healthwatch City of London (HWCoL) is the Health and Social Care Champion for the residents, workers, and students of the City of London. Our Board and volunteers largely comprise people who live, work or study in the City of London.  

Central London, like many cities across the world, is an exciting and stimulating place. However, for some, it is a place to go when things have gone profoundly wrong and there is nowhere else. When people are on the edge, homeless, isolated and in despair there must be a place to turn. The Connection is there to be with people as they overcome that isolation, recover and move on to a meaningful, fulfilling life.

However, this is not enough.The experiences of people on the edge matter.Their story must be told to those in a position of power and influence, so that homelessness, exclusion and isolation are not acceptable features of life in the UK.

The Connection at St. Martin’s empowers those who are on the edges of society to take control of their lives by:

• Providing practical support in an active environment designed to help people to recognise their own strengths, recover from crisis and move on;

• Collaborating with others who share our vision and mission not just in London, but other parts of the UK and the world;

• Sharing our learning with others, to deepen our own understanding and create a more socially just society for those on the margins.

About the role:

The Client Involvement Co-ordinator will deliver and develop our innovative plan to build co-production and a strengths based approach across CSTM, building on our core values. This role requires someone with a strong track record with clients to improve services which are designed for people experiencing severe and multiple disadvantage.The post holder will be able to build the capacity and skills of others to engage clients in the design, delivery and evaluation of services. They will also have experience of developing policies and procedures to balance legal compliance with client accessibility. Finally, the Client Involvement Co-ordinator will have the credibility and personal leadership to effect cross charity change regardless of level of seniority.

So, are you interested in this rewarding role that comes with some really great benefits?

To apply, please submit an application highlighting that you meet the requirements of the role set out in the person specification attached. Only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a 1-year fixed term contract, covering maternity leave.

Closing date: Friday 19th February 2021

Interview date: Monday 1st March 2021

Vacancy Reference Number:

ISUPC/ISU/UK-R2

Position title:

International Support Unit (ISU) Programme Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 11th January 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [11th January 2021].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom. 

Job Specifics

1. Strategy, Planning and Financial Management:

• Deliver the ‘Muslim Hand’s Programme Strategy 2020-2022’ by supporting international offices to ensure the delivery of programmes is in line with the organisation’s strategic aims.
• Plan and review the progress of programme strategy and financial management at regular intervals (monthly, quarterly and annually).
• Ensure all international offices are working in-line with the programme strategy to achieve the organisations agreed long-term goals.
• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
• With international offices help develop an effective models and tools to enable planning and writing of programme proposals which comply with the Muslim Hand’s programme guidelines and standards.

2. Support to Senior Management:

• Support international country office senior management in producing programme strategic plans, budgets and new policies for the future of Muslim Hands.
• Support International Offices in presenting programmatic feedback and financial reports to CEO, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
• Advise international country office senior management on the future projects and the viability of obtaining funds to support project initiatives.
• Work with international country office senior management and ensure Muslim Hands programme policies and practices are in line in with the programme standards and local regulations. 

3. Programme Management:

• Provide direction to the international country offices programmes team with guidance and support to ensure the effectiveness and positive impact of the programmes implemented, including resources, feedback and additional training when required. 
• Collaborate with overseas partners to ensure their strategies are in-line with international country offices programme strategy, and share decision making for maximum benefit to programmes.
• Assist international offices in developing a reporting mechanism to be utilised by the programmes team which includes monitoring, programme delivery and financial reporting.
• Provide support to ensure that country offices effectively use the Muslim Hands software suite (Programme System 3, Qalam, Alpha or any application approved by senior management) for managing budgets, monitoring and coordination of programmes across the organisation.
• Assist international country offices to ensure overseas partners are working in line with partnership’ policies which meet the organisational strategic aims.
• Review and assist the development of partner organizations by providing training, resources and feedback.
• Assist in Developing and implementing a clear communication structure between programme and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
• Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
• To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).

4. Humanitarian Response:

• Assist international offices in Developing and implementing a strategy to deliver rapid emergency responses during any disasters and human crisis.
• Support Emergency team in identifying relevant stakeholders for the Emergency Program (UN, NGOs, donor agencies, private sector)
• During emergencies, actively encourage the partners to increased collaboration with agencies, UN Institutions, Donors, Trusts, Foundations, Campaigners and Standardization Organisations.

5. Programme Monitoring, Evaluation and Learning (MEAL):

• Assist in developing a regular process of monitoring and data collection of all Muslim Hand programmes.
• Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programmes.
• Ensure after adequate assessment made by MEAL recommendations are implemented to improve delivery of programs. 
• Share recommendations based upon MEAL with all Muslim Hands donors and stakeholders.

6. Staff Management:

• Ensure International office’s Programme staff are trained and follow all policies and procedures.
• Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
• Ensure effective management of team’s time keeping and attendance though tools provided ie Clock-rite and E-days as an example.

7. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Frequent International travel to Partner Offices in Canada, France and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 11th January 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Job Purpose

We are looking for an enthusiastic, committed and experienced administrator to join a small but successful team delivering community led approaches to tackling the climate crisis.

The postholder will be responsible for admin support for BWCE’s small staff team and board, as well as supporting the further development of BWCE’s organisational systems and maintaining them on a day to day basis. The postholder will have a specific role providing admin support for a three year, EU funded project developing a community approach to home energy demand management.

For a full job description and application form, click the 'Apply on website' button that will take you to our website where you will be able to download more details.

Bath & West Community Energy (BWCE)

BWCE is a not for profit, Community Benefit Society. Since launching in 2010, BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. For more information see www.bwce.coop. 

BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities. 

We are an equal opportunities employer and are keen to develop a team that is more representative of the communities we serve.

37.5 hours per week - the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service

HMP Thorn Cross, Warrington and HMP Forest Bank, Salford. Please indicate in your application which location you would like to be considered for, or whether you would like to be considered for both.

Closing date: 28 January 2021 at 11.30pm

Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator at HMP Thorn Cross or Forest Bank and help ensure the smooth running of our service that helps turn around often chaotic lives.

Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.

About the role
As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.

About you
You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.