Administration coordinator jobs in london

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

The Centre for Justice Innovation is looking to recruit an Admin Coordinator who will provide administrative support to the criminal justice practice team, helping us to champion and support the implementation of evidence-based approaches in the criminal justice system. 

The role will involve providing administrative support to the Head of Women's Justice and the wider criminal justice practice team. This support will help deliver the Centre's programme of work, which focuses on assisting criminal justice practitioners, including probation, police, court staff and specialist 3rd sector practitioners to implement evidence-led approaches in the justice system. 

As the Admin Coordinator, you will work to ensure the smooth running of the Centre's Women in Justice and wider criminal justice practice projects, taking responsibility for the logistics of the work, including: (i) coordinating training, workshops and events, including a national conference; (ii) maintaining information systems and documentation; (iii) supporting data collection; and (iv) identifying and responding to queries from practitioners.

Flexible hours and home working are available.

The deadline for applications is 9am on Monday 17th November.

Interviews will be held in the week commencing 1st December 2025. Our preference is to hold these in person at our offices in Kennington, SE11 5DP; however virtual interviews can be arranged if required. The role will begin as soon as possible.

We look forward to hearing from you!

Befriending Coordinator x1

Fixed Term until March 2027 / 21 hrs per week / Salary £29,571 FTE (£17,742.60 pro rata)

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service

The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together.  The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections. 

We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Closing date for applications: 5pm Thursday 20th November

Interview Dates: Wednesday 26th November

Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated. 

We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.

You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.

We’d love to hear from you if you:

• Have experience working with community groups and adults with learning disabilities (or similar settings)

• Are friendly, organised and calm under pressure

• Know how to manage volunteers with empathy and clarity

• Understand safeguarding, health & safety, and inclusive practice

• Are confident with admin, registers and MS Office programmes.

What we offer:

• A values-led, community-based charity where you can really make a difference

• A part-time, term-time role that could work around other commitments

• A supportive team and space to grow with the role

• Strong potential for extension beyond the first year

Governance Executive/Coordinator - Temporary Opportunity!
 
Ready to play a key role supporting governance and administration in a respected professional body?
 
This is a fantastic opportunity to join our client as their Governance & Administrative Executive, providing vital support to Boards, Councils, committees, and membership processes.
 
You’ll thrive in this role if you enjoy organising and coordinating behind the scenes, supporting senior stakeholders, and ensuring governance activities run smoothly.
 
If you have experience in governance, committee, or membership administration, particularly in a charity, professional body, or non-profit, this role could be a perfect fit.
 
Role: Governance Executive/Coordinator
Organisation Type: Professional Membership Body
Salary/Rate: £18.13 per hour
Working Arrangements: Hybrid – 2 days per week in the London office (which days can be flexible)
Location of offices: Central London Area
Employment Type: Temporary to December (November 2025 start)
 
This role would suit someone who enjoys being the dependable go-to person - detail-focused, proactive, and comfortable supporting senior stakeholders in a structured environment.
If you have previous experience in administration, governance, or committee support - particularly within a charity or membership organisation - this could be a great opportunity for you!
 
The Role:
 
As a Governance Executive/Coordinator, you’ll help keep governance and administrative processes running efficiently across the Institution.
 
Your responsibilities will include:
 
Governance & Membership Support

• Supporting the smooth running of Board, Council, and committee meetings
• Taking accurate minutes – capturing key discussions, decisions, and actions
• Assisting with governance processes and ongoing reviews, including following up on actions and tracking decisions
• Supporting membership records and related administrative tasks
• Coordinating schedules, sending meeting invites, and helping plan events and activities
• Acting as a reliable point of contact for trustees and senior stakeholders
• Providing admin support for fund applications and seasonal initiatives
• Preparing meeting minutes and ensuring timely follow-up on agreed actions
• Supporting GDPR updates, policy reviews, and other compliance requirements
• Preparing documentation and materials for upcoming meetings
• Maintaining key records and organisational systems, including CRM and web-based tools
• Liaising with colleagues and IT to ensure smooth administrative processes

About You:
 
You are an organised, detail-oriented administrator with experience supporting governance, membership, or committee work. You’ll have excellent minute-taking skills, a proactive approach, and the confidence to liaise with senior stakeholders.
 
You’ll also bring:
 
Previous experience in governance, membership, or committee support – ideally within a charity, non-profit, or professional membership organisation,
Strong organisational skills and attention to detail
The ability to juggle multiple priorities calmly and efficiently
 
Why Apply?
 
Join a respected professional membership organisation with a global reputation
Play a meaningful role supporting governance and operational success
Enjoy a varied role that blends governance, administration, and forward planning

To apply for the Governance Executive/Coordinator role, please upload your CV. We look forward to hearing from you!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Customer Coordinator

Job reference: REQ004549

Fixed term for 12 months

£25,563.66 per year

London E15 2GW

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, we believe in transforming attitudes, closing the disability employment gap, and ending the disability price tag. As part of our strategy for an Equal Future, we’re recruiting a Customer Coordinator to help us deliver outstanding customer service on our Support to Work service.

If you’re passionate about helping people, thrive in a fast-paced environment, and have experience using (customer Relationship Management system (CRM) and call handling systems, this is your opportunity to make a real impact.

Full time (35 hours a week)

Fixed term for 12 months

Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.

The role

As a Customer Coordinator, you’ll be a confident communicator as the first point of contact for our customers, ensuring their journey with Scope is smooth, supportive, and person-centred.

In this dynamic role, you will:

· Provide telephone-based support with professionalism and empathy

· Manage customer journeys, book appointments, and track progress

· Log all customer interactions accurately using our CRM system

· Support the updating of our job board

· Support the delivery of services and products across Scope

· Assist with administrative tasks including diary management and data entry

About you

You will have:

· A proven track record of delivering excellent customer service, especially over the phone

· Experience of content management systems, such as Kontent AI

· Experience using CRM (ideally Microsoft d365) and call handling systems

· Strong communication and relationship-building skills

· Good IT skills and confidence using Microsoft Office

· A flexible, organised, and proactive approach

A commitment to equality, inclusion, and continuous learning, then we would love to hear from you.

This is a rewarding opportunity for someone who enjoys helping others, values diversity, and wants to be part of a team making a difference every day.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus Bank Holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Application closing date - 14/11/2025

Fundraising Coordinator

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.

This exciting fundraising role will include:

·       Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams

· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Employee benefits:

• Workplace pension scheme
• Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
• Flexible approach to working arrangements 
• All staff are encouraged and supported to engage with further training and CPD opportunities
• Health and wellbeing - access to employee assistance programme
• Discounts at local shops and restaurants (through Blue Light Card)

For futher information and the full person specification, please refer to the attachment below

#fundraising #fundraiser #fundraising strategy #fundraising coordinator #funding #fundraising

We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.

Key duties and responsibilities:

Audience Engagement

• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.

• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.

• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.

• Proactively share audience feedback with relevant teams.

• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.

• Maintain Eventbrite with lecture details and engagement information.

• To act as Duty Manager for evening lectures when required.

• Provide support to the wider Gresham College team by attending lectures and special events.

CRM Administration

• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.

• Coordinate data selections, mailings, invitations, and content fulfilment.

• Regularly import, export, and merge data from online giving and ticketing platforms.

• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.

• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.

Hall Hire and Event Co-ordination

• Be the first point of contact for hall hire enquiries and manage all related admin.

• Oversee stocks, supplies, and space organisation for events.

• Lead setup and breakdown for lectures and venue lettings.

• Arrange and manage bookings for external event venues, handling all logistics.

• Organise catering for special events and meetings both at Barnard’s Inn and other venues.

• Be responsible for excellent customer care of existing and new venue hire clients.

• Organise all activity around venue hire events, including collaborating with the AV team

• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.

Other

• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.

• Attend and contribute to team and staff meetings as required.

• Participate in ongoing training and development.

• Undertake other tasks as required to support the College.

• Evening and occasional out-of-hours work required (with time off in lieu).

Person specification:

Essential Skills & Experience

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.

Desirable Skills & Experience

• Experience in a fundraising or engagement role within a charity, or educational organisation.
• Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
• Familiarity with data segmentation.
• Experience promoting venue hire or income-generating activities.
• Knowledge of troubleshooting for events.
• Experience working with volunteers or managing volunteer tasks.

Personal Attributes

• Friendly, approachable, and professional manner.
• Enthusiastic about public engagement and supporter care.
• Flexible and adaptable, with a willingness to work occasional evenings.
• Proactive and solution-focused, with a commitment to continuous improvement.

Gresham College offers in return:

• 28 days holiday, plus 6 days closure over Christmas.
• The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).

Equal Opportunities

Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.

If this sounds like your next opportunity, apply today with your CV and a covering letter.

Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.

PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

 Excellent communication and listening skills

 A positive attitude and the ability to problem solve

 A cheerful, friendly and outgoing personality

 The ability to work flexibly, alone and as part of a team

Closing date for applications: 9am Wednesday 12th November

Interview Dates: Tuesday 18th November 2025

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients range from high street banks to energy providers. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently over 350 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office). 

We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.

Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.

Customer Coordinator

Job reference: REQ004549

Fixed term for 12 months

£25,563.66 per year

London E15 2GW

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, we believe in transforming attitudes, closing the disability employment gap, and ending the disability price tag. As part of our strategy for an Equal Future, we’re recruiting a Customer Coordinator to help us deliver outstanding customer service on our Support to Work service.

If you’re passionate about helping people, thrive in a fast-paced environment, and have experience using (customer Relationship Management system (CRM) and call handling systems, this is your opportunity to make a real impact.

Full time (35 hours a week)

Fixed term for 12 months

Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.

The role

As a Customer Coordinator, you’ll be a confident communicator as the first point of contact for our customers, ensuring their journey with Scope is smooth, supportive, and person-centred.

In this dynamic role, you will:

· Provide telephone-based support with professionalism and empathy

· Manage customer journeys, book appointments, and track progress

· Log all customer interactions accurately using our CRM system

· Support the updating of our job board

· Support the delivery of services and products across Scope

· Assist with administrative tasks including diary management and data entry

About you

You will have:

· A proven track record of delivering excellent customer service, especially over the phone

· Experience of content management systems, such as Kontent AI

· Experience using CRM (ideally Microsoft d365) and call handling systems

· Strong communication and relationship-building skills

· Good IT skills and confidence using Microsoft Office

· A flexible, organised, and proactive approach

A commitment to equality, inclusion, and continuous learning, then we would love to hear from you.

This is a rewarding opportunity for someone who enjoys helping others, values diversity, and wants to be part of a team making a difference every day.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus Bank Holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Application closing date - 14/11/2025

Philanthropy and Trusts Team Coordinator 

Contract: Permanent, 35 hours per week, Full time 

Salary: £27,697 - £29,063 per year with excellent benefits 

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team 

It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality.

About the Role

As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day-to-day activities, including the management of our CRM system and working on special projects to support our strategy.

In this role, you’ll: 

• Lead the team’s administrative support, helping us to keep running efficiently and effectively.

• Manage the income and expenditure monitoring processes, and play a significant role in the team's yearly business planning.

• Support the development of proposals and reports on WaterAid’s work

• Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including  but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations.

To be successful, you’ll need: 

• Excellent organisation and time management skills
• A positive and can-do attitude
• Experience working collaboratively and building effective working relationships
• Experience of producing high quality communications for team members with ability to tailor for varied audiences;
• Demonstrable accuracy and attention to detail
• Ability to organise and maintain information storage systems
• Experience of streamlining processes for business efficiency

Closing date: Applications will close at 12:00 PM on 17 November 2025. Shortlisting and interviews may take place on a rolling basis, and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and cover letter. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits​

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Contract type: Fixed term until 31 March 2027
Travel: Occasional travel community-based venues and other Arthritis UK offices

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you an organised, proactive individual who’s passionate about creating inclusive and meaningful opportunities for people with arthritis to get involved? Do you thrive on supporting others and ensuring everything runs smoothly behind the scenes?

We’re looking for an Involvement Coordinator to join our Volunteering and Involvement team within the People and Culture Directorate. You’ll play a key role in coordinating our Involvement Network and Community Involvement Network, helping ensure activities are accessible, inclusive, and impactful for everyone taking part.

About the role

As an Involvement Coordinator, you’ll play a vital role in supporting two key communities: our Involvement Network and Community Involvement Network. 

You will work closely with colleagues across the organisation to help coordinate and deliver meaningful involvement opportunities, making sure they are accessible, inclusive, and delivered smoothly. Whether you’re managing day-to-day communications, responding to enquiries, organising activities, or maintaining accurate records, your efforts will ensure our involvement network members feel valued, supported, and engaged.

You will also help improve our systems and processes, advocate for more diverse representation in our networks, and contribute to our continuous improvement approach. A key part of your role will involve supporting and strengthening our Community Involvement Network, working directly with people and communities who are often underrepresented, to ensure their voices are heard and their experiences help shape the direction of our work. 

This role offers the chance to work across teams, build strong relationships, and make a real difference in how people with arthritis influence the services, campaigns, and decisions that impact their lives.

About you

If you're passionate about supporting underrepresented communities and want to help shape positive experiences for people living with arthritis, we’d love to hear from you. We are looking for someone who:

• Is highly organised with strong administrative and coordination skills.
• Communicates confidently and builds great relationships.
• Can manage data and keep accurate records.
• Understands the importance of inclusion and accessibility.
• Works well with internal teams and external stakeholders.
• Brings energy, empathy, and a commitment to our values: United, Compassionate, Inclusive, and Brave.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based in, and hold the right to work in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews will be held on the mornings of 3 and 4 December 2025.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.