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London National Park City is looking for an organised and adaptable Administration Manager to join our small staff team. This permanent role is essential to strengthening the infrastructure that enables our volunteer Ranger community and partner groups to make neighbourhoods across London greener, healthier and wilder.
As our Administration Manager, you'll be the operational backbone of our organisation – managing our CRM and internal systems, maintaining policies and procedures, and ensuring our staff and 150+ volunteer Rangers have seamless access to the information and resources they need. You'll work across all areas of our operation, from supporting Ranger onboarding and events to assisting with Board meetings and partner communications.
London became the world's first National Park City in 2019, and we are a long-term grassroots movement connecting people and nature across the capital. This role offers the opportunity to help scale our impact, fixing what needs fixing and structuring our work so more communities can take the lead in transforming their local areas.
You'll be an experienced administrator who excels at managing multiple information sources, planning ahead, and making smart decisions about systems and processes. You'll be disciplined and organised with excellent communication skills, but also creative and willing to chip in wherever needed.
You do not need a university degree to apply for this role, and we'll provide you with additional training and mentoring as you develop your skills.
No recruiters please – direct applications only.
Responsibilities
You will be responsible for managing our internal systems, record keeping, data management, and will provide support for our Ranger and Communications team.
You will work directly with each of our staff, to ensure that they have access to the information and resources that they need to operate effectively, and will keep our policies and procedures up to date.
You’ll provide additional support as part of the wider staff team for external events and communications, and support board and working group meetings.
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Managing our internal CRM, ensuring information is well structured, records are consistent, up to date and appropriately secure and accessible.
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Liaise with Rangers and other volunteers to ensure that their records are up to date and they have access to all the internal resources that require.
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Support our Community Director in organising Ranger recruitment, inductions, and onboarding.
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Support in organising external events for Rangers and volunteers as part of our seasonal Ranger programme, and Festival events through the year.
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Manage travel arrangements, ticket booking, and tracking attendance at organised Ranger events and Field Trips.
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Support our Executive Director and Community Director in external meetings and communications with partners and supporters.
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Assist in organising Board and Working Group meetings, preparing agendas, taking minutes, and tracking actions.
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Provide regular updates to our staff team and Ranger community on your projects and activities, and overall progress on our programme goals.
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Contribution to half yearly progress reports and final project reports for external stakeholders and funders.
You will report to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.
Candidate Profile
We’re looking for an organised, thoughtful and considerate colleague who will help us better support our Ranger community, and extend the reach and effectiveness of our staff team.
You will have the following experience:
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Experience in an equivalent administration or operations role, or demonstrable experience of transferable skills.
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Experience working with an online CRM system, such as Monday or Hubspot, as well as proficiency with Google Drive or other office applications.
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Demonstrable experience of supporting a small distributed staff team, and working with volunteers will be a distinct advantage.
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An ability to communicate and coordinate with a wide range of people at all levels of a variety of organisations.
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Excellent oral and written communication in a clear, concise, accessible and effective manner.
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Fluency in English, both spoken and written, is essential.
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Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.
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Commitment to the vision of London as a National Park City and the success of the Ranger Programme.
Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.
Diversity and Inclusion
We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively.
We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.
Salary and benefits
You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world. We pay all of our staff at least the London Living Wage.
This is a permanent role and the salary range is £30,000 to £34,000 dependent on experience. This may be a part or full-time role and we are open to applications for flexible working arrangements.
You will have 25 holiday days allowance per year (pro rata for part-time staff).
Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.
This role will predominantly be carried out remotely from home and in person at our Visitor Centre in London, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel.
You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.
Registered Charity
6 - 10
The long term grassroots movement for everybody making their cities, greener, healthier and wilder.
The client requests no contact from agencies or media sales.
Thank you!
Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for someone with experience of working in a finance function and who has skills in office management and administration.
Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill are delighted to be working with a national charity to recruit for a Legacy Administration Manager in order to manage and administer legacy gifts. This is a pivotal role, ensuring legacy income is maximised, accurately recorded and received in a timely, compliant manner, while always honouring the wishes of legators with sensitivity and care.
Working with a high level of autonomy, you will oversee the legacy administration process end to end, building strong relationships with executors, solicitors and co-beneficiaries, and working closely with internal fundraising, finance and data teams. You will also play a key role in identifying and managing risk, resolving complex cases and maintaining best practice processes.
As a Legacy Administration Manager you will:
- Manage the full legacy administration process, from notification through to receipt of income
- Create and maintain accurate digital and physical legacy records
- Respond sensitively and promptly to all legacy related correspondence
- Review and approve estate accounts, questioning anomalies where appropriate
- Liaise with executors, solicitors and co-beneficiaries to progress estates and protect the charity’s entitlement
- Identify, escalate and help resolve complex, contentious or high-risk cases, working with legal advisers as needed
- Support and advise lay executors when required
- Follow up stalled or inactive cases to ensure progress
- Maintain and improve legacy administration policies, processes and compliance with relevant legislation and best practice
- Ensure all work is carried out sensitively and in line with GDPR
- Produce reports for Directors and Trustees on the legacy pipeline and contentious cases
- Work collaboratively with fundraising, finance and supporter data teams
- Provide cover for the Legacy and In Memory Manager and support legacy related communications and events
To be successful, you must have experience:
- Proven experience of managing legacy gifts and estate administration
- Working knowledge of wills, probate, trusts and relevant charity law
- Awareness of inheritance tax, capital gains tax and related regulations
- Experience reviewing estate accounts and identifying issues or anomalies
- Strong organisational skills with excellent attention to detail
- Ability to manage your own workload and progress cases proactively
- Excellent written and verbal communication skills, with a sensitive and empathetic approach
- Confidence assessing reputational, financial and legal risk
- Competence in MS Office (Outlook, Word, Excel) and CRM or legacy management systems
- A high level of discretion and respect for confidentiality
Desirable:
- Experience working within a charity
- Certificate in Charity Legacy Administration (CiCLA), Institute of Legacy Management qualification, or equivalent experience (e.g. legal, paralegal or private practice estate administration)
Salary: £35,000 – £38,000 per annum
Location: Rochester City Airport
Contract: Permanent , hybrid working 2-3 days in the office
Closing date: Friday 23rd January at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Salesforce Administrator (known internally as Salesforce Specialist) to support our Systems Manager in maintaining and developing Sales Cloud and Marketing Cloud.
In this role, you will act as a strategic systems enabler, driving efficiency, data insight, and user adoption. You’ll be responsible for making updates to reports, fields, page layouts, custom objects, flows, and user management to support nurtureuk’s marketing, business development, product development, and delivery. You will play a key role in driving data accuracy and enabling smarter digital processes, as well as collaborating with internal teams and assisting with user support and training, ensuring nurtureuk’s use of Salesforce supports our organisational goals.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
This role is central to nurtureuk’s digital transformation, ensuring Salesforce acts as the single point of truth for customer, training and membership data, enabling evidence-led decisions and a seamless customer experience.
Your main responsibilities will include:
- Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
- Troubleshooting issues, data cleansing, and implementing secure system changes.
- Evaluating and deploying Salesforce updates, managing Mass Action Schedulers, and documenting workflows.
- Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
- Providing user support, troubleshooting, and training to colleagues across the organisation.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Registered Charity
21 - 50
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.