Administration manager jobs

The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.

The Service Manager will also be able to lead all the key functions of Healthwatch including:

· Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Public and Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.

Service Manager: Healthwatch North Northamptonshire

Background

Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012.  Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.

Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.

Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.

We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice.  We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.

Job Purpose:

To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.

We hope to carry out this work in North Northamptonshire through specific ways:

· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.

· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.

· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond. 

· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.

KEY TASKS:

To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:

1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.

2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.

3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:

• Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·

5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·

6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.

7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.

8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.

9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and

10.  Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.

11.  Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.

12.  Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·

13.  Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)

14.  Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.

15.  Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations. 

16.  Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·

17.  Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·

18.  Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.

19.  Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·

20.  Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.

21.  Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.

22.  Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.

23.  Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.

24.  Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.

25.  Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures

26.  Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.

27.  Ensure compliance with all Support Northamptonshire policies and procedures

The ideal candidate for this role:

· Is passionate about social justice and addressing health inequalities

· Has experience of co-production and best practice in community engagement

· Is knowledgeable about key health and social care services.

· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.

· Has the skills and confidence to influence change by working in partnership with other organisations and system partners

Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.25 hours per week – from 8.45am to 2pm Monday to Friday; second role is 30.5 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays).  Extra hours available for holiday cover.  One year fixed term contract. 
 

Rape Crisis South London is looking for experienced and empathetic receptionists to job share.  
 

As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building. 
 

Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience. 
 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. 
 

Closing date:  11 May 2025 – we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

For full details about this role, our work and the skills required please refer to our role profile.

Description

Location: London SE1

Contract: Permanent, full-time

Salary: £18k

Closing Date: 6th May 2025

Are you looking for an apprenticeship opportunity? We are national charity based in central London providing a range of services to the maritime sector. We are looking for someone to assist in the administration of all our services, from seafarer training courses to ship libraries. You will learn about this amazing industry and gain a broad range of skills working within our small team.

About the role

Responsibilities

• To support the Head of Seafarer Learning and Welfare in the effective administration and development of Marine Society training and mentoring programmes.
• To act as first line contact for all internal and external enquiries and to respond to these in a timely manner.
• To receive and process seafarer bursary applications and forward to the Head of Seafarer Learning and Welfare for assessment and approval.
• To accurately track and monitor beneficiaries of the Coming Ashore programme and to provide administrative support to programme mentors.
• To take minutes for team meetings and maintain records and files
• To work with the Digital Marketing Coordinator in the administration and promotion of all Marine Society services through social media and press publications
• To maintain the use of Google Classroom as a communication hub for programme users and bursary recipients and to track their progress and outcomes.
• To input data that will support the production of reports by the Head of Seafarer Learning and Welfare to funders and stakeholders as required.
• To assist the Apprenticeship Delivery Manager in all aspects of administering the apprentice and adult skills programmes.

Requirements

• Good general level of formal education (including English and mathematics GCSE Grade 4/C or above)
• Proficient user of Microsoft Office applications and virtual meetings software
• Good standard of written and spoken English

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Additional Information

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally. IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA. 

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Would you join us? 

To assist in this work, we are looking for a Senior Finance Administrator to serve IFES supporters and the wider fellowship by accurately and efficiently processing incoming donations and outgoing payments. In this role, you’ll correspond with IFES donors and handle payment requests both from external suppliers and IFES regions and national movements all around the world. 

Could that be you? 

The successful candidate will have a gift for administration, excellent attention to detail, and strong verbal and written communication skills. We’re searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry, are confident in your ability to work in a multi-cultural setting, and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you.

You can find out more information about the job in the attached Job Profile. Also attached are our Doctrinal Statement and Job Privacy Notice.

To apply, please click the "Redirect to Recruiter" button above and complete the online application form via our website.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  We would be grateful if you could complete the attached Equal Opportunities Form and upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only.

• APPLICATION DEADLINE: 5pm Wednesday 7th May 2025. 
• INTERVIEW DATE: Monday 12th May 2025, in Oxford. 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.  

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.

Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.

Role Description - What will you do?

People

You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams. 

You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.

You will need to be able to promote the natural and cultural heritage of landscapes.

You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.

You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.

You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.

Place

You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.

You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.

Business

You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.

To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage

The approach you will need and the skills and attributes we require

To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.

To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.

To quickly gain an understanding of the Forest Centre budget and financial procedures.

To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.

To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.

To have a Full UK driving licence.

To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working

This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems. 

Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.

Key responsibilities are to:

• Handle all incoming communications - phone, email and other communications
• Provide central administration support to the charity
• Support and build engagement across different social media channels
• Update content for HSB’s website
• Support and help organise training and events

Further details can be found in the Job Description.

The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.

We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.

As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.

The ideal candidate will have:

· Strong analytical ability

· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety         scheduling, and incident investigations.

· Knowledge of Health & Safety legislation

· Excellent interpersonal and communication skills

· Senior management experiences

· A Category D 1 driving licence (essential)

· CPC Certification

Are you an experienced Finance Administrator with bookkeeping and accounts knowledge, looking for a role where your skills can make a real difference?

Role Purpose

St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Parish Finance Administrator. To provide financial management for the parish, ensuring sound stewardship of resources and effective support to the Parish Priest in the administration of the parish.

The postholder is expected to foster a professional, welcoming, and efficient parish environment for parishioners, volunteers, and visitors.This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

This role is based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ. Offering a competitive salary c. £28,000 FTE, Part Time 20 hours per week, 1 Year Fixed-Term contract. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Parish Finance Administrator - Job Description

Main Duties

Financial Management

• Liaise with and provide financial information to the Diocesan Finance team as required.
• Prepare and manage the parish budget for approval by the Parish Priest and Finance Committee.
• Prepare quarterly accounts and reports for Finance Committee meetings and attend these meetings.
• Maintain accurate and up-to-date financial records, including income, expenditure, and bank reconciliation using the approved Diocesan Finance System (currently XERO).
• Oversee the collection, counting, and banking of offertory and other parish income, ensuring proper procedures are followed.
• Raise and process invoices, payments, and reimbursements in a timely and accurate manner.
• Prepare monthly and annual financial reports for the Parish Priest and Finance Committee, ensuring transparency and compliance with diocesan requirements.
• Support the Parish Priest in fundraising and stewardship initiatives, including second collections, campaigns, and appeals.
• Promote and ensure the routine availability of digital giving platforms for donors, including online and planned giving routes.
• Ensure compliance with diocesan policies for clergy payments and oversee the monthly processing of income and expenses.
• Supervise Parish counting and collection teams, assisting with bank deposits where necessary.
• Ensure compliance with Gift Aid regulations, supporting the Parish Gift Aid Coordinator in fulfilling this role.

Governance and Compliance

• Ensure compliance with all diocesan policies.
• Maintain an asset register and full inventory, ensuring appropriate insurance coverage for parish properties and equipment.
• Notify the Estates Department regarding insurance-related matters.
• Assist the parish priest in preparing reports and documentation for diocesan audits and reviews.

Volunteer Coordination

• Provide support and guidance to parish volunteers involved in finance.
• Organise and oversee rotas for volunteers assisting with financial tasks.

Other Responsibilities

• Assist in the preparation of reports for parish meetings, including the Parish Finance Committee and Parish Pastoral Council.
• Attend Finance Committee and Parish Pastoral Council meetings and take meeting minutes.
• Provide general administrative support to the Parish Priest as required.
• Undertake any other reasonable duties as requested by the Parish Priest.
• Maintain confidentiality and exercise discretion.

Professionalism and values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Administrator and other key members of the parish to ensure the Parish Priest is effectively supported.
• Foster a welcoming and professional parish environment for clergy, volunteers, and parishioners.
• Maintain confidentiality and discretion.

Parish Finance Administrator - Person Specification

Competence, Expertise and Knowledge:

Essential

• Proven experience in financial administration, budgeting, and record-keeping.
• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• High level of proficiency in IT, including Microsoft Office and financial software.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
• Valid UK Right to Work.

Desirable

• Formal qualification in financial management, bookkeeping, or accounting.
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Familiarity with diocesan policies and procedures, or a willingness to learn.
• Knowledge of safeguarding and data protection practices.
• Valid driving licence and access to a vehicle.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation for applying.

The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.

The closing date for applications is Tuesday 6th May 2025, at 6pm.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

Interview Information

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

The Young Trustees Movement (YTM) is looking for an Administrator. This is a full-time role (we are open to part-time arrangements) to support with administration, communications, delivery and our board of trustees (governance).

Key information:

• Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
• The Salary is £28,000 per annum (this is the full-time salary)
• Permanent contract
• Home-based / fully remote
• We welcome flexible working requests
• Deadline: Sunday 4th May at midnight

We are looking for someone who:

• Can communicate clearly
• Takes initiative and can work independently
• Can prioritise their workload to manage multiple deadlines
• Enjoys improving, updating and following processes

Location: Remote with occasional in-person meetings (Bath-based charity)
Hours: Approx. 30 hours per month (flexible)
Pay: £25 per hour (Freelance Contract)
Reports to: Coordination Team
Contract type: Freelance, subject to 6-month probationary review
Closing Date: Friday 9th May, 5:00pm

About Us

Boys in Mind is a Bath-based charity with a mission to promote positive mental health and prevent suicide, particularly among boys and young men. Our work is driven by young people, supported by professionals, and rooted in lived experience. We’re a small, friendly and passionate team, and we’re looking for a committed and proactive freelance administrator to help keep our charity running smoothly behind the scenes.

About the Role

This is a flexible, freelance role for an experienced administrator who thrives on organisation and enjoys working with purpose. You’ll support our Coordination Team with a range of administrative tasks that are key to ensuring our governance, operations and communications are effective and up to date.

You’ll need to be highly organised, tech-savvy, and confident communicating with a variety of people – from trustees and volunteers to partners and young people.

Key Responsibilities

• Manage inboxes and handle correspondence professionally and promptly

• Maintain and update our databases, digital files, and record-keeping systems

• Support onboarding processes for new team members and volunteers

• Ensure all policies are reviewed and up to date, ensuring charity compliance

• Support charity governance processes, including trustee meetings and documentation

• Take accurate minutes during meetings and distribute them in a timely manner

• Assist in the preparation of newsletters, reports, and other documents

• Attend and contribute to team meetings, reviews, and occasional training

• Use software including Microsoft Word, Excel, Outlook, Teams and cloud-based tools

• Carry out ad hoc administrative tasks as required by the Coordination Team

• Be available for occasional out-of-hours tasks, with prior agreement

About You

We’re looking for someone who is:

• An experienced administrator, ideally with previous experience in the charity, education or public sector

• Reliable, self-motivated, and able to manage their own time and workload

• Skilled in using common office software and cloud-based systems

• Confident communicating with a range of stakeholders

• Attentive to detail, especially with written communications and data handling

• Discreet and trustworthy, with a clear understanding of confidentiality

• Aware of and committed to safeguarding principles and best practices

• Aligned with our values around mental health, inclusion, and youth empowerment

Safeguarding Commitment

Boys in Mind is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Everyone working with us is expected to share this commitment and follow our safeguarding policies and procedures. This role is subject to an enhanced DBS check and two satisfactory references.

Other Information

• You will work on a freelance basis, invoicing monthly for hours worked

• The role is remote, but some in-person meetings in Bath may be required occasionally

• The initial contract is subject to a 6-month probationary review

How to Apply

Please submit a CV and short cover letter explaining why you're a good fit for this role to [Insert email or application link].

Deadline: Friday 9th May at 5:00pm
Interviews: Will be arranged individually with shortlisted candidates

Having begun as a two-person part time project with the modest goal to development of some resources to support listening practices, the School for Synodality has grown to become a hub of encouragement and support around synodal practices within the Church in England and Wales and an important voice in the international conversation about the implementation of synodality. This growth has necessitated stronger working partnerships, growing our capacity and systems. To ensure the limited capacity of our directors is best utilised we’re looking for an operations manager to join are team to support smooth running of the project and development of its vision. 

The School for Synodality Operations Manager will be central to the operational and administrative functions of the School for Synodality, including overseeing the work of the Administrator and Communications Specialist and supporting projects and partnerships with diocese, local church communities and other stakeholders across the Church. The role requires someone who understands the Catholic Church and is committed to fostering collaboration for the vision of the School for Synodality. 

The successful candidate will need to be comfortable working in a remote, flexible context and working alongside part time staff and volunteers with limited capacity. 

The employer of this role will be Northampton Diocese.

Job Description

Title: Trust Administrator

Salary: £28k - £32k (depending on experience) + Pension

Contract: Permanent (3 months probationary period)

Hours: Full-time (37.5-hour week) with some flexibility preferred. Part time applications also considered. 

Location: Bristol office for probation period then hybrid working (at least one day a week homeworking)

Responsible to: Chief Executive

About Bristol Avon Rivers Trust (BART) 

Founded in 2012, the Bristol Avon Rivers Trust (BART) is a charity dedicated to restoring and protecting the rivers of the Bristol Avon. Guided by an evidence-based, ecosystem-wide approach, we focus on the health of the entire catchment, not just the rivers themselves. 

BART began as a grassroots effort driven by a shared passion for waterways. Today, with approximately 20 employees and an annual turnover of £1 million, we manage multi-year projects funded by diverse supporters to preserve and enhance the Bristol Avon catchment. 

We work with landowners, communities, businesses, farmers, water companies, councils and government agencies to protect and rejuvenate rivers, lakes, and estuaries, delivering benefits for wildlife, local economies, and people. Our efforts help reduce costs for farmers and water companies and enhance public health while addressing the climate and ecological crises. 

The post holder will join a growing, ambitious team delivering multi-benefit projects to protect and improve the Bristol Avon catchment, and the Trust Administrator will play a key role in supporting the smooth delivery of the Trust’s operations.

Job summary and purpose

The Trust Administrator is responsible for maintaining the core administrative functions of the Trust to ensure the smooth operation of the charity, enabling its mission to ensure healthy rivers for wildlife and people.

Reporting directly to the Chief Executive, the Trust Administrator will work with a range of internal and external contacts to ensure routine business functions, human and physical resources, supporter and governance liaison are working well. The role will involve working closely with the Chief Executive, but also with other members of the team, Trustees, supporters and suppliers.

The role will require exceptional organisational skills, excellent interpersonal skills, an attention to detail, and working flexibly in an agile environment. Experience of organisational administration in the public, private or charity sector, and experience of HR, meetings administration and IT are essential while purchasing and negotiating with suppliers is desirable. A helpful and positive attitude is needed, as is a willingness to embrace flexible ways of working. Adherence to certain policies and procedures is essential, including requirements such as data confidentiality and upholding a culture of professionalism.

Whilst the role is predominantly aimed at internal support, including for Trustees and supporters, external liaison will be required with suppliers, funders, partners, and the public. 

Duties and responsibilities 

A. Organisational administration

1Take ownership of core business administrative functions including the office space, monitoring and maintaining resources, monitoring inboxes.

2Liaison and negotiation with, and purchasing from, suppliers and providers spanning IT, resources, insurance etc.

3Assist in the upholding of key policies and procedures e.g. security and safety checks.

4  Coordinate routine governance procedures including organising and minuting meetings, filing returns, and communicating with Trustees.

5Coordinate routine HR procedures including recruitment and managing confidential records, including those of staff, supporters and volunteers.

6Coordinate external IT support; undertaking routine IT administration.

7Liaison with finance staff to facilitate the maintenance of timely and accurate financial records, including assistance with project claims where required.

8Executive assistance including diary management, event and meetings organisation.

B Contributing to the work of the BART in general

1Contribute to delivering the Trust’s objectives

2Help maintain and enhance the Trust’s reputation through external contacts

3Undertake other duties that may be appropriate to the position

Person specification 

C Qualifications and required knowledge 

Essential

1Educated to a degree level in a relevant field or equivalent professional experience in a relevant sector 

2Knowledge of relevant administrative processes and procedures 

3Understanding of managing contacts in a confidential manner 

4  Understanding of charity governance 

Desirable

5Understanding of the environmental / freshwater sector 

D Experience 

Essential

1Demonstrable experience of organisational administration in a team context

2Setting up and maintaining efficient administrative systems 

3Use of (essential) and routine administration of (desirable) office software applications e.g. MS 365 

4Experience of managing external contacts 

5Working alone and as part of a team 

ESkills & Competencies 

Essential 

1Highly organised and comfortable with agile working 

2Clear and correct plain English writing ability

3Excellent telephone answering and calling skills, with a wide range of audiences, including suppliers, stakeholders, and the public. 

4Excellent IT skills, including use of Office 365 

5Excellent interpersonal and communication skills

6Excellent time and task management 

Desirable

7Ability to negotiate and secure best value from suppliers 

F Personal Attributes 

Essential 

1Diligent and organised with an attention to detail

2  Strong interpersonal skills and assertiveness 

3Pro-active and innovative 

4Open, transparent and flexible 

5Commitment to a healthy freshwater environment

6Commitment to upholding professionalism

Desirable

7  Being able to maintain excellent client relationships

Miscellaneous

The post is likely to involve occasional travel throughout the Bristol Avon (Bristol, South Gloucestershire, Bath & Northeast Somerset, Wiltshire, North Somerset) therefore a full UK driving licence and use of own vehicle is required. Mileage expenses will be paid at 45p per mile as set out in HMRC’s Approved Mileage Allowance Payment. Some evening and weekend work may be required. We will also require the successful applicant to undergo a DBS check and provide satisfactory references. 

How to apply 

Interested parties should submit a CV and a one page covering letter explaining why you would perform well in this role and what you could bring to BART. 

Interviews for this post will take place in Bristol, date TBC. 

Please note, due to limited resources you will only be contacted should you be successful in gaining an interview. We would like to thank you for your interest in this position. 

Thank you for your interest in applying for a role with the Bristol Avon Rivers Trust. 

Do you have strong administrative skills and want to make a real difference?

At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.

You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.