Administration manager jobs
Are you organised, enthusiastic, and passionate about making a difference in children’s mental health? Place2Be’s Mental Health Workforce Development team is looking for a Programme Admin Assistant to support the delivery of our impactful counselling and training programmes.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 14th November 2025
1st Interview date: Between 27th November 2025 - 3rd December 2025
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you.
Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising).
This is a 12-month role (with potential for being permanent, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector.
About the Role
As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively.
We’re looking for someone who:
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Is highly organised, with the ability to manage competing priorities and meet deadlines.
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Has experience in fundraising, including developing and implementing strategies.
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Can write clear, persuasive reports and grant applications.
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Understands the significant contribution of volunteers.
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Is flexible, collaborative, and committed to our mission.
What We Offer
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A genuinely rewarding and positive work environment.
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A supportive team that values your ideas and encourages personal and professional growth.
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Flexible working arrangements, including at least one day of homeworking after probation.
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Ongoing training and development opportunities.
We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults.
For full details, please see the attached job description and person specification.
Please send in your CV and a cover letter letting us know why you are best suited to the role! Let your voice shine here, as a CV can only say so much.

The client requests no contact from agencies or media sales.
The Office Manager plays a central role in ensuring the smooth, efficient, and welcoming operation of Women for Refugee Women’s (WRW) office and organisational infrastructure. This role is key to maintaining a well-functioning environment that supports the wellbeing, productivity, and collaboration of staff, volunteers, network members, and visitors.
This is a cross-cutting role that underpins the charity’s day-to-day operations and contributes to a positive and inclusive working culture.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
An exceptional opportunity has arisen for a Finance Manager to join a very well-established animal welfare charity based in Solihull, with a second site in Wolverhampton. Working within a passionate and dedicated team, this role will suit an experienced finance professional with strong leadership skills and a determination to make a difference.
The organisation has been supporting dogs and the community for 133 years, employs eighty dedicated staff, and delivers vital services that improve the lives of dogs and humans alike. You’ll play a key role in guiding the charity’s financial strategy to ensure long-term sustainability.
Duties & Responsibilities
Lead and develop the finance team, ensuring effective management of budgets, forecasting, payroll, and statutory reporting.
Oversee financial governance and controls, ensuring compliance with charity and company legislation.
Provide strategic financial advice to the Executive Team and Trustees to support decision-making and risk management.
Manage the annual audit process and liaise with external auditors.
Oversee financial planning for bids, tenders, and funding applications, ensuring robust cost modelling and reporting.
What experience?
Ideally a fully qualified accountant (ACCA, CIMA, ACA, or) with proven experience in a finance role.
Experience managing finance within the charity, not-for-profit, or SME sector.
Strong leadership and communication skills with the ability to present financial information to non-financial stakeholders.
We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.
- Permanent contract – average 37.5 hours per week
- Salary: Circa £25,267 per annum
- Excellent benefits – including life assurance and a health cash plan, see the full list below.
- Your new place of work is in a beautiful location, be surrounded by nature on your break.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:
- Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
- Managing course bookings and maintaining accurate, up-to-date records in our booking systems
- Providing general administrative support to ensure the smooth running of the office and wider team
- Assisting with the promotion of our programmes to customers, stakeholders, and partners
- Working collaboratively with colleagues across the centre and supporting nearby locations when needed
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.
Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.
Who we’re looking for
We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.
You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:
- A great work ethic where aptitude and attitude are key
- A natural pride in the work you produce
- A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
- A professional manner in all that you do
- An empathy with the aims and objectives of Field Studies Council
- A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges
Sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 3 November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 10 November 2025
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project
The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.
As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.
Key Responsibilities:
- Lead income generation and partnership development
- Co-develop and implement strategic business initiatives
- Act as Deputy to the Chief Executive when required
- Engage service users in co-design and delivery of services
What we’re looking for:
- Proven experience in business development and strategic leadership
- Strong track record in securing funding and partnerships
- Excellent communication and stakeholder engagement skills
- Passion for service innovation and user-centred design
Join us in shaping the future of Maypole Services and making a lasting impact.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is essential in our drive for evidencing the impact of the work we do. You will lead and manage a large-scale, multi-organisation piece of research aiming to highlight the impact of our programmes. You will play a key role in ensuring the main research project and any supplementary research projects are delivered efficiently and ethically. You will use data and evidence to inform practice and work closely with the Programme Specialist for Pilots and the wider Quality and Impact Team as required. Additionally, you will project manage additional cross-organisational projects as required in support of our growing charity.
This is role is a fixed-term contract for 18 months.
Travel throughout the UK may be required.
You will report to the Head of Quality and Impact.
Key Responsibilities
· You will be accountable for the oversight of the main research and any supplementary research projects from initiation to completion.
· You will collaborate with the Programme Specialist for Pilots and the Associate Director of Business Development to ensure delivery of the research and ensure alignment and fidelity to the research plan.
· You will work with the Head of Quality and Impact and Finance Team to ensure that the project/s meet agreed objectives, timelines and budgets.
· You will support the development of project documentation.
· You will deliver reports and presentations as required both internally and externally from DFN Project SEARCH to share information regarding the research project.
· You will be accountable for collecting, analysing and reporting on data that is relevant to the organisation.
We will be interviewing w/c Nov 24th
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We are looking for an Administrator to help ensure that our offices run smoothly and safely. This is a varied role, you will need to be highly organised, able to work on your own initiative and have the ability to communicate effectively with colleagues and external suppliers. If you are a skilled administrator with good problem-solving skills this might be the perfect opportunity for you.
Our Values
Excellence – We provide high quality services for everyone we support and collaborate with
People Focussed – Client gardeners, students, staff and volunteers are at the centre of what we do as an organisation
Ambitious - We believe in the power of Social & Therapeutic Horticulture and in ourselves as an organisation to grow the sector and widen our impact
Collaborative - We understand the value of working with others, knowing we will achieve greater things together than we can on our own.
At Thrive, we care about employee wellbeing. We offer flexible working arrangements to accommodate a good work life balance, competitive leave entitlement and pension, as well as a professional and inspiring working environment at our gardens just outside Reading.
Please read the Job Description and Person Specification and send your CV and a covering letter to recruitment. Your covering letter should explain how you meet the person specification with examples of working in line with our values, above.
The client requests no contact from agencies or media sales.
This is a really exciting time to join Money Ready as we continue to shape our People and Culture Directorate.
Following a successful rebrand and merger, we are now 15 months into building a future-focused people and culture function. In this newly created role, the Senior People and Culture Manager plays a key role in supporting the delivery of Money Ready’s people strategy through high-quality operational HR leadership. Working closely with Senior Management peers, the role ensures the smooth running of core people processes and contributes to a positive, inclusive, and compliant workplace culture.
With a coaching mindset, the post-holder acts as a trusted strategic business partner to senior managers, supporting them to align people practices with organisational goals and drive performance through effective people management.
This role balances day to day HR delivery with leading and contributing to broader people projects and initiatives that enhance engagement, wellbeing and organisational development. This role oversees recruitment administration, onboarding and offboarding, supports compliance, employee relations, HR systems management, intranet data and engagement initiatives. The postholder also supports development and delivery of HR led training in person, online and via the Articulate platform. The postholder may manage staff in the future and will lead cross-functional projects that strengthen organisational culture and performance.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
- CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
- Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
- Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
- Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
- Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
- Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
- Familiarity with data segmentation.
- Experience promoting venue hire or income-generating activities.
- Knowledge of troubleshooting for events.
- Experience working with volunteers or managing volunteer tasks.
Personal Attributes
- Friendly, approachable, and professional manner.
- Enthusiastic about public engagement and supporter care.
- Flexible and adaptable, with a willingness to work occasional evenings.
- Proactive and solution-focused, with a commitment to continuous improvement.
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
- The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.
The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
More information can be found in the application pack.
You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!
You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.
As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.
Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Project Manager and Catchment Partnership (CaBA) Host
Salary: Manager Band A, Level 1 £38,520 per annum
Contract length: Full-time position (35 hours per week) over 3.25 years from January 2026, with possible extension.
Location:Hybrid working from home and Thames21’s offices at the Guildhall, City of London and Bow Locks. On-site working as required throughout the Roding, Beam and Ingrebourne Catchment Area.
Responsible to: Thames21 Catchment Partnerships Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.
Purpose of the job
We are recruiting an enthusiastic and committed individual to fulfil the combined role of project manager for the Roding Rises project, and catchment partnership co-host for the Roding, Beam and Ingrebourne catchment partnership. The Roding Rises is an ambitious 3-year project funded through The National Lottery Heritage Fund that aims to deliver the following key outcomes:
- Raise the value placed on the river Roding by the local community through a river connection programme of engagement events that will work with urban and rural communities throughout the Roding catchment.
- Raise protection of the river Roding through a citizen science action programme, giving communities and catchment partners the data and knowledge to advocate for the river, and through a masterplan for the lower Roding, which will influence and inform future development.
- Raise the quality of the habitat in and along the river through the delivery of a significant capital river restoration scheme and a catchment grants programme, so the river brings maximum benefits to both people and wildlife.
- Deliver a legacy for the river Roding by integrating the outputs of The Roding Rises with ambitions of the wider catchment partnership and using the project as a springboard for leveraging further catchment-scale restoration work.
The Roding Rises Project Manager will work alongside a multidisciplinary Thames21 team to ensure each element of the project is delivered on time, within budget, and with maximum impact.
Within the role of co-host of the Roding, Beam and Ingrebourne Catchment Partnership, this position will help develop and advance the namesake catchment’s action plan through building the partnership, facilitating knowledge exchange between various partners, and working across the partnership to develop and successfully fundraise for river & catchment improvement projects.
Main Duties and Responsibilities
Oversee the delivery of ‘The Roding Rises’ project, ensuring each work programme delivers its required goals on time, within budget and with maximum impact.
- Work with The Roding Rises admin and finance officer to ensure the smooth administration and reporting of the project.
- Develop and oversee the administration of The Roding Rises grants scheme.
- Support the Roding Rises Engagement, Evidence and River Restoration leads with the administration and coordination of their direct areas of work.
- Line manage and oversee the work of the Roding Rises Reporting and Finance Officer.
- Work with Catchment Partners and Thames21 support functions, to identify, scope and develop river and catchment improvement projects which are realistic and fundable, thereby enabling the implementation of the Catchment Partnership’s Objectives and Catchment Action Plans to meet national environmental objectives.
- Arrange, host and coordinate meetings for The Roding Rises and the Roding, Beam and Ingrebourne Catchment Partnership to share knowledge, news and project progress between stakeholders, including the production of agendas, minutes and actions.
- With support from Catchment Partners and Thames21 support functions, lead on the development of match funding applications for The Roding Rises project, and wider funding applications to enable the delivery of river improvement projects across the catchment partnership.
- Work with Catchment Partners and Thames21 support functions, to share information between partners and stakeholders to ensure that all interested parties are up to date with the latest information and knowledge of techniques, opportunities and developments in areas relevant to the Partnerships.
- Update Thames21 central record-keeping databases in line with GDPR requirements.
- Represent Thames2, the Catchment Partnership and The Roding Rises project at events throughout the catchment.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more information, please refer to the attached job description
The client requests no contact from agencies or media sales.
Salesforce Administrator and Analyst
We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: IPS Grow - Salesforce Administrator and Analyst
Location: London/hybrid
Hours: Full-time
Salary: £39,000
Contract: Fixed Term Contract to 2029
Closing date for applications: Monday 10 November at 9am
First round interviews: Monday 17 November 2025
Second round interviews: Wednesday 26 November 2025
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England.
The Role
This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance’s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders.
Key responsibilities include:
- Salesforce design, development and support
- Data analysis and reporting
- User support and continuous improvement
- Collaboration and communication
Please note: this role is a fixed term contract to 2029
About You
We are looking for someone with:
- Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support.
- The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code.
- Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools.
- The ability to communicate technical concepts clearly to non-technical audiences.
- A collaborative approach and willingness to learn from others.
- Strong organisational skills and attention to detail.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a Legacy Administrator to support the administration of legacies left to the charity. This vital role helps ensure that Dogs Trust receives the legacy income needed to continue our life-saving work with dogs, while working closely with colleagues across the Legal Department to keep the charity operating smoothly and effectively.
What does this role do?
As a Legacy Administrator you will:
- Process incoming legacy notifications, involving managing post, opening new files on the First Class 4 database, and accurately inputting data from solicitors and Smee & Ford notification reports.
- Manage a caseload of pecuniary and specific legacies, ensuring timely receipt of income and accurate record-keeping.
- Represent and protect the charity’s interests in correspondence with solicitors, other beneficiaries, and members of the public.
- Responding to queries via phone and monitoring and managing the Legacies inbox and escalating significant issues to senior members of the legacy administration team where needed.
- Maintain up-to-date and accurate records on the First Class 4 database, ensuring all legacy cases are regularly reviewed and progressed.
- Support with reporting, financial administration, and the management of specific gifts, including obtaining valuations and advice to maximise income for the charity.
- Process and allocate all legacy income accurately.
- Provide administrative support to the team and help with other ad hoc tasks as needed.
Could this be you?
Do you have?
- proven legacy administration skills preferably gained in a charity or another regulated sector?
- experience of working with First Class 4 database or an equivalent?
- excellent written and verbal communication skills?
- experience of drafting professional correspondence to solicitors and surveyors?
Then this could be for you. This is a good opportunity if you are interested in administratively supporting a busy legacy team. Although not essential, a Certificate in Charity Legacy Administration is desirable.
What does this team do?
The Legal Department sits within the Finance, Legal & Governance Directorate and is responsible for overseeing all legal matters relating to the charity’s operations and activities, ensuring compliance with applicable laws, managing legal risks, and providing strategic advice across a wide range of issues. The department works closely with senior leadership, trustees, and external legal partners to navigate complex legal challenges, and is also responsible for Legacy Administration.
Interviews anticipated week commencing 3 November 2025
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Administrator
Reference: OCT20253102
Location: RSPB Franchises Lodge SP5 - Hybrid Home based
Contract: Fixed Term, 3 months (until the end of March 2026)
Hours: 22.5 hours per week, Flexible
Salary: £24,571.00 - £26,231.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Cameron's Cottage is the RSPB's residential centre for young people, located within the stunning woodlands at RSPB Franchises Lodge in the New Forest. The small and dedicated team is passionate about connecting young people to nature.
We are seeking a well-organised, communicative team member to provide comprehensive administrative support to both Cameron’s Cottage, and the reserve team, in facilitating the fulfilment of bookings and an effective working environment. Regular tasks include, liaising with group leaders, keeping bookings and finance documents updated, arranging meetings, coordinating deliveries, arranging contractors for routine maintenance and assisting with marketing & promotion.
Essential skills, knowledge and experience:
- Working knowledge of Microsoft Office applications (especially Outlook, Word, Excel, SharePoint and PowerPoint).
- Knowledge of document management and team collaboration tools.
- Knowledge of budget management terminology and processes.
- Experience of billing software for invoices, purchase orders etc.
- Organisational and time management skills.
- Proactive approach to problem solving.
- Able to communicate effectively with a wide range of audiences whether by phone, email or in person.
- Able to organise meetings events and take bookings and coordinate all aspects of the logistics to ensure things run smoothly.
- Able to make the best use of time particularly when under pressure from competing priorities.
- Prioritising and delegating tasks effectively, during periods of both low and high demand.
- Experience of working in an office or customer care environment in an administrative role.
- Proactive approach to all tasks, making the most of all booking/marketing opportunities.
Additional Information:
- This is a part-time, fixed-term role for 3 months until the end of March 2026.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
- As this role is dependent on funding, any subsequent contract extension may be fewer hours.
- The role is 22.5 hours per week, which can be conducted flexibly.
- Although this role is mainly home-based, there will be a requirement to attend on-site meetings periodically.
Closing date: 23:59, Sunday 16th November 2025
We are looking to conduct interviews for this position week commencing 1st December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
As part of this application, you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

