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Page 33 of 35
Remote
£17.58 - £17.58 per hour
Full-time
Temporary
Job description

I am delighted to be working alongside a leading charity is seeking a Carer Support Officer to support unpaid carers and their families. This is a rewarding opportunity for someone who is both compassionate and highly organised. This is a fully remoteimmediate start temp role until the end of the year.

The role
You’ll be the first point of contact for carers and referral partners, ensuring a smooth and supportive journey into the service. Key duties include:

  • Responding to calls and emails with empathy and professionalism
  • Providing first-line advice and signposting to relevant services
  • Recording client details accurately and managing referrals
  • Booking appointments and updating waiting lists
  • Monitoring cases, closing them when support is complete, and tracking outcomes
  • Ensuring warm handovers to external organisations when required
  • Supporting wider team activities such as campaigns, events, and admin tasks

About you

  • Experience in helpline, advice, or family/community support services
  • Strong listening and communication skills
  • Confident using IT systems and databases
  • Highly organised with the ability to manage multiple priorities
  • A flexible, team-focused approach

Join a supportive team and make a real difference to the lives of carers and their families.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you! 

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 30 October 2025
Closing date: 07 November 2025 at 11:59
Job ref: 47132
Tags: Administration, Social Care / Development, Operations, Social / Support Work