Administration Officer Jobs in Charing Cross, Greater London
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting To: Head of People
Contract type: Permanent, Full time (37.5 hours)
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Purpose of the Job
Reporting directly to the Head of People, you will be a primary point of contact for managers and employees accessing HR services, advising, providing information and guidance on core HR policy and process.
You will play a crucial role in ensuring first-class service delivery and professionalism. You will be responsible for overseeing and supporting all aspects of the employee life cycle, and providing guidance to People Officer and People Administrator.
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via this recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Recruitment Timeline
Application deadline: 7th July 2024
We will be assessing candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.
The role:
We are seeking a Wish Granter with a “can-do” attitude to deliver bespoke, creative, high-quality and meaningful experiences to seriously ill children and their families. You will be responsible for planning and managing a portfolio of wish experiences including researching, planning and booking experiences, negotiating quotes and gift in kind with vendors and managing timeframes and budgets.
Requirements:
Creativity, organisational skills and the ability to empathise and communicate with wish children and their families are all key to this role. You will need to have excellent organisational skills, experience in project or event management, and ideally have some experience working with children and young people.
- Place of work: Berkeley House, 304 Regents Park Road, London N3 2JX.
- Hybrid working is available with a minimum of 2 days in the office
- Salary: £27k - £33k
- Contract: Full time (37.5 hours per week) Permanent
- Benefits: Unlimited annual leave
- Learning, development and training opportunities
Closing date: for applications Sunday 30th June 2024
Interviews: Monday 8th July 2024
Please apply by submitting your CV ,a short (max one page) covering letter setting out your motivation for applying and how you meet the person specification and answering the screening questions as part of the application process.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
RESEARCH & EVALUATION MANAGER (BEHAVIOURAL EVIDENCE & INTERVENTIONS)
Salary: £45,000 - £50,000 per annum
Reports to: Senior Research & Evaluation Manager
Department: ?Policy, Information and Communications?
Contract: Fixed-term contract until end of June 2025. (Please note if you are applying to this role as an Internal Secondment, please ensure that you discuss this with your Line Manager at the point of application).
Hours: ?35 hours per week (we are open to Part time hours or Compressed Hours)
Location: ?Stratford w/ high-flex (1-2 days per week in the office). Flexible working options available, requests for home based flexible working will be considered.
Closing date: Thursday 20 June 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ?
We have an exciting opportunity for you to join us as a Research & Evaluation Manager in our Social & Behavioural Research team, developing our Behavioural Evidence & Interventions portfolio.
We need you to lead the design, delivery and commissioning of methodologically robust research, evaluation and intervention design covering the prevention, diagnosis, screening and treatment of cancer. This means working closely with academics, stakeholders, policy makers and market research agencies to collect mixed methods data, ensuring we can fulfil our evidence needs and recruit large and diverse samples.
You will also provide consultancy and training to support the delivery of qualitative and quantitative health research, and the application of behavioural/implementation science approaches to ultimately improve cancer outcomes.
What will I be doing?
Collaborating with internal teams to prioritise and deliver a portfolio of research, evaluation and intervention development/implementation which achieves maximum impact in relation to CRUK's strategic objectives
Project managing and advising on research, evaluation and intervention development/ implementation, from development of the design and methods to communication or results internally and externally
Developing and maintaining effective working relationships with research, evaluation, behaviour change and implementation experts, making the most of opportunities for collaboration to help achieve CRUK's strategic priorities, including generating academic publications where possible
Leading the procurement process for the commissioning of external suppliers (e.g. market research agencies)
Preparing and delivering communications including presentations, reports, peer-reviewed papers and conference presentations/posters to a high standard, working with colleagues and external researchers as appropriate
Maximising the impact of research, evaluation, intervention development and implementation on internal decision making and external influencing activities through strategic planning, and proactively monitor impact over time
Using research outputs and knowledge of related research to influence colleagues at all levels to make appropriate changes to their activities, communications, strategic plans and priorities
Representing behavioural/implementation science and evaluation expertise in PIC and CRUK-wide initiatives including within PIC's governance structure, ensuring visibility of relevant research, evaluation, intervention development and implementation
Managing a Researcher and Administrator, ensuring delivery of high quality and impactful research, evaluation and intervention development/implementation and supervising/overseeing the work of placement students/interns
Developing and delivering resources and training to improve the ability of staff across PIC to conduct research, evaluation and intervention design.
What skills are you looking for?
Willingness to work flexibly and adaptably in response to evolving strategic priorities and changes in the external environment
Postgraduate qualification or equivalent experience in a relevant field, e.g., psychology/ behavioural science/implementation science/ health service research
Specialist knowledge and extensive experience of research and evaluation methods and analysis (quantitative and qualitative), and how to design behaviour change interventions
Ability to lead on a defined area of work and deliver through others
Excellent project management skills; able to oversee the timely delivery of a range of large-scale, complex projects whilst managing competing priorities
Excellent interpersonal skills and team working, building and maintaining effective relationships with internal and external stakeholders including at a senior level
Developing and delivering authoritative and engaging communications, extracting relevant information and flexing communication style for each audience
Ability to influence and negotiate with internal stakeholders and external suppliers (for example market research agencies).
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.
In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis.
As part of our service, we also aim to deliver a weekly group conversation class for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. While you will work with all young people in the service and support regularly with our day centre delivery, this role will focus on expanding our JET service to young refugees and asylum seekers, developing specialist networks and partnerships, and pathways to appropriate opportunities.
- Starting salary: £31,200
- Deadline to apply: 9am Tuesday 25 June
Please see our Job Pack for more information on the role.
The client requests no contact from agencies or media sales.
RESEARCH & EVALUATION MANAGER (CANCER PREVENTION & SERVICES)
Salary: £45,000 - £50,000 per annum
Reports to: Senior Research & Evaluation Manager
Department: ?Policy, Information and Communications?
Contract: Fixed-term contract until end of June 2025. (Please note if you are applying to this role as an Internal Secondment, please ensure that you discuss this with your Line Manager at the point of application).
Hours: ?35 hours per week (we are open to Part time hours or Compressed Hours)
Location: Stratford w/ high-flex (1-2 days per week in the office). Flexible working options available, requests for home based flexible working will be considered.
Closing date: Thursday 20 June 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ?
We have an exciting opportunity for you to join us as a Research & Evaluation Manager in our Social & Behavioural Research team, developing our Cancer Prevention & Services portfolio.
We need you to lead the design, delivery and commissioning of methodologically robust research, evaluation and intervention design covering the prevention, diagnosis, screening and treatment of cancer. This means working closely with academics, stakeholders, policy makers and market research agencies to collect mixed methods data, ensuring we can fulfil our evidence needs and recruit large and diverse samples.
You will also provide consultancy and training to support the delivery of qualitative and quantitative health research, and the application of behavioural/implementation science approaches to ultimately improve cancer outcomes.
What will I be doing?
Collaborating with internal teams to prioritise and deliver a portfolio of research, evaluation and intervention development/implementation which achieves maximum impact in relation to CRUK's strategic objectives
Project managing and advising on research, evaluation and intervention development/ implementation, from development of the design and methods to communication or results internally and externally
Developing and maintaining effective working relationships with research, evaluation, behaviour change and implementation experts, making the most of opportunities for collaboration to help achieve CRUK's strategic priorities, including generating academic publications where possible
Leading the procurement process for the commissioning of external suppliers (e.g. market research agencies)
Preparing and delivering communications including presentations, reports, peer-reviewed papers and conference presentations/posters to a high standard, working with colleagues and external researchers as appropriate
Maximising the impact of research, evaluation, intervention development and implementation on internal decision making and external influencing activities through strategic planning, and proactively monitor impact over time
Using research outputs and knowledge of related research to influence colleagues at all levels to make appropriate changes to their activities, communications, strategic plans and priorities
Representing behavioural/implementation science and evaluation expertise in PIC and CRUK-wide initiatives including within PIC's governance structure, ensuring visibility of relevant research, evaluation, intervention development and implementation
Managing a Researcher and Administrator, ensuring delivery of high quality and impactful research, evaluation and intervention development/implementation and supervising/overseeing the work of placement students/interns
Developing and delivering resources and training to improve the ability of staff across PIC to conduct research, evaluation and intervention design.
What skills are you looking for?
Willingness to work flexibly and adaptably in response to evolving strategic priorities and changes in the external environment
Postgraduate qualification or equivalent experience in a relevant field, e.g., psychology/ behavioural science/implementation science/ health service research
Specialist knowledge and extensive experience of research and evaluation methods and analysis (quantitative and qualitative), and how to design behaviour change interventions
Ability to lead on a defined area of work and deliver through others
Excellent project management skills; able to oversee the timely delivery of a range of large-scale, complex projects whilst managing competing priorities
Excellent interpersonal skills and team working, building and maintaining effective relationships with internal and external stakeholders including at a senior level
Developing and delivering authoritative and engaging communications, extracting relevant information and flexing communication style for each audience
Ability to influence and negotiate with internal stakeholders and external suppliers (for example market research agencies).
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Are you a reliable, flexible and proactive Executive Assistant wanting to work with an amazing organisation?
We are proud to be partnering with a great national organisation that empowers young people. They support them by providing free training courses and programmes to boost their career prospects. They are looking for a temporary Executive Assistant to provide administrative support to the Chief Executive, Board and wider leadership team on a full-time basis (35 hours a week) for 2.5 months.
Offering hybrid working (up to 2 days a week in London office).
This role involves working with a wide range of internal and external stakeholders from different backgrounds.
Working closely with senior management team, you will provide comprehensive administrative support to the Chief Executive, Board and wider leadership team. You will support the CEO, including email and diary management, organising meetings and making national and international travel arrangements. You will support Board and Governance meetings, including assisting with the preparation of agendas, producing meeting papers and taking minutes of meetings. You will also handle a range of conflicting priorities and support projects. You will ensure the smooth running of the office by supporting the Office Manager and provide ad hoc support to other senior members when required.
This role requires extensive experience of providing operational and administrative support to senior directors and use of a wide range of skills, including but not limited to attention to detail, prioritisation, problem solving, multi-tasking, verbal and written communication and time management skills. The successful candidate will be a committed individual with exceptional interpersonal skills, who is highly organised, proactive and a proficient user of Microsoft Office Suite Programmes. They will also possess the ability to maintain confidentiality and exacting standards.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.
In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis. You will also source and develop partnerships to create appropriate routes into employment and training opportunities. Alongside this, you will regularly support with delivery in our day-centre and will need to be able to work with young people from a range of backgrounds.
For more details, please see our Job Pack.
- Starting salary: £31,200
- Deadline to apply: 9am Tuesday 25 June
The client requests no contact from agencies or media sales.
Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.
Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.
Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
VERTIC is looking to appoint a Head of Finance. The role involves managing the full range of the organisation’s finances and administrative functions. This includes budgeting and forecasting at the project, programme and central level as well as running the day-to-day financial and other organisational operations. The role will also involve maintaining and developing robust and user-friendly, financial and operational systems to underpin our work. This is a great opportunity to work with an established and growing NGO with activities reaching around the world and to help maintain and strengthen its finance, administrative and operational functions.
The role requires having significant experience in charity and not for profit financial management, as well as in overseeing the life-cycle of grants and other contracts from governments, organisations and charitable foundations internationally. You should have substantial experience in accounting and resource management software, audit processes and HR matters. We are looking for someone with excellent communication skills who can work with and present to colleagues across the organisation and understand the needs of their programmes and projects. The organisation is dynamic and has been growing in terms of the size and number of grants it has internationally. The organisation is relatively small in terms of staff numbers. The successful candidate should therefore be prepared to be adaptable and flexible and be able to move from strategic activities to sleeves up work with ease.
About us:
VERTIC (the Verification Research, Training and Information Centre) is an independent, non-profit making charitable organisation. Established in 1986, VERTIC supports the development, implementation and verification of international agreements to improve international peace, security, environment and development. Our activities cover international treaties and mechanisms preventing nuclear, biological and chemical weapons, measures promoting stabilisation between conventional forces, challenges and opportunities from new technologies, International Health Regulations and sustainable development. To support progress in these areas, VERTIC provides innovative research, capacity-building, and engagement with governmental, regulatory, diplomatic, scientific and non-governmental communities around the world. Our outputs include technical advice and planning materials, publications, presentations, information tools, databases, as well as events, workshops, training and exercises. We run projects solely and in partnerships with other organisations.
We carry out our activities across Africa, Asia, Europe and North and South America, and the Pacific. Our staff is comprised of international legal experts, scientists and policy analysts from a range of nationalities and disciplines. VERTIC has an office in London and staff and consultants based in other countries. The organisation’s funding comes from governments, regional and international organisations such as the EU and United Nations and charitable foundations. Our role ranges from lead implementer coordinating other partners, to sub-contractor. VERTIC is governed by a Board of Trustees and regulated by the Charity Commission for England and Wales.
Functions and responsibilities
Organisation level
· Prepare annual, quarterly and monthly budgets and projections at the organisational and programme level along with management accounts and cash flow reports.
· Analyse forward cash and fundraising projections and needs.
· Brief and work with Executive Director on financial, HR and administrative matters including financial needs, staffing, projections, scenarios and planning, and risk monitoring.
· Prepare and present financial reports to Board of Trustees meetings.
· Ensure the Charity meets its statutory obligations to HMRC and Charity Commission and other relevant bodies as necessary, as well as insurance obligations.
· Keep the organisation compliant and up to date on law and best practices related to charity finance, governance, risk monitoring, HR and operations in UK and internationally.
· Prepare and submit annual statutory financial statements, prepare and facilitate the audit process.
· Help maintain, update and communicate VERTIC financial policies, procedures and controls.
· Maintain, develop and, where necessary, overhaul the organisation’s financial, HR and operational IT and physical infrastructure and records to ensure they are standardized and consistent, user-friendly, up to date, appropriately accessible and resilient.
· Ensure financial and related systems facilitate organisational stability, hand-over, and efficient knowledge-transfer including for financial management processes, software tools and records.
· Review and implement methodologies for calculating organisational financial needs and internal allocation approaches for full cost recovery, day charge out rates, overheads and reserves.
· Monitor restricted and unrestricted fund allocation
· Manage day-to-day finances, scheduling, tracking and fulfilling invoices and payments to suppliers, service providers in the UK and abroad.
· Manage bookkeeping activities, including transaction recording in the organisation’s books and reconciliation.
· Manage bank and financial service provider accounts in various currencies, oversee fund transfers, process credit cards and charge card accounts.
· Address foreign exchange rates currency implications for the organisation.
· For UK and international/non-UK staff: monitor staff time and leave records; ensure payroll and related employment payments are fulfilled and records kept; manage HR matters related to employment contracts, visas, salaries, time, leave, social security, pensions, benefits and expenses; assist with onboarding, offboarding, handovers.
· Support organisational level cyber security practices related to finance and operations.
· Review project contracts from funders, address due diligence and compliance matters, and keep VERTIC’s template contracts for consultants and organisations in line with best practice.
· Ensure new grants are recorded across VERTIC’s system including identifying funder rules and internal responsibilities.
· Oversee office management
Programme and project level
· Support Programme Directors with financial monitoring and planning for time allocation needs across staff and consultants, project delivery capacity, billing, fundraising, and expenditure - over monthly, quarterly and annual timelines.
· Oversee financial management of grants and other types of contract from governments from multiple regions, international organisations and charitable foundations.
· Schedule, prepare, submit and track financial reports to funders and invoices to funders, including submitting invoices on government finance systems.
· Monitor payment of invoices.
· Prepare for and host project-level audits.
· Support staff with project and activity level finances and expenditure monitoring.
· Support Programmes in fundraising by assisting with project budgets (covering staffing, travel to meetings, workshop costs, research tools, sub-contractors in the UK and overseas).
· Ensure adherence to government and charitable foundation funder rules and requirements on finance-related matters (procurement, due diligence, exchange rate methodologies, transactions, anti-bribery, anti-corruption, sanctions, management quality assurance, ethics)
· Assist with the preparation and review of contracts for sub-contractors and consultants
· Oversee/support staff with travel, event and other expenditure.
Requirements
· Significant level of experience in finance, operations and administration including in a senior/leadership role with responsibility for a department or small to medium organisation.
· Understanding of charity accounting requirements.
· Experience in managing charity / not for profit finances including management accounts, budgets, monitoring and planning, day-to-day operations on banking, income and payments.
· Experience in using common accounting and management software, including QuickBooks, knowledge of ERPs is desirable.
· Familiarity with HR and project management software and service provider web portals.
· Experience in contract management from government and charitable foundation funders in the UK and overseas.
· Experience with financial requirements in fundraising from governments and foundations.
· Experience in HR in the UK and internationally.
· Experience with organisational practices such as strong cyber security and compliance.
· Excellent communication skills, including to non-finance staff and partners.
· Strong organisational and prioritisation skills, proactiveness, ability to work to tight deadlines.
· Ability to oversee and strengthen overall financial system as needed.
· Comfortable in hybrid and remote working environments.
· Familiarity with working with stakeholders from a variety of different cultures and regions.
· Ability to travel on occasion.
· Education and qualifications: at least a Bachelors level degree; Accountancy Qualification (e.g. ACA, ACCA or CIMA)
The organisation currently operates a hybrid working policy for staff based in and around London. At present, this role requires attendance in person on a number of days to be agreed and requires availability during office hours. These factors can be further determined based on whether the agreement is for a full or part time position. You must have the right to work in the UK to apply for this post.
In return, we offer:
● A competitive salary commensurate with the candidate's qualifications and experience.
● 25 days annual leave allowance.
● Flexible working practices (including working from home).
● Relocation support.
● Pension scheme.
● Life insurance.
● Opportunities for education and training support.
Note: This Job Description reflects the current situation. It does not preclude change or development that might be required in the future.
VERTIC is an equal opportunities employer. We are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The client requests no contact from agencies or media sales.
We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver.
Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.
Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.
If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.
We enable organisations working for social and environmental benefit to get better with data.
The client requests no contact from agencies or media sales.
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Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery.
The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy.
The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance.
KEY RESPONSIBILITIES
• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.
• Organise and chair the steering group meetings, review minutes and report back on actions and progress.
• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.
• Conduct regular management / quality audits and provide management reports on performance.
• Contribute to organisational policy and procedure development.
• Produce and revise service-specific policies, and oversee their implementation across the HCC service.
• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.
• Alongside facilities management and service manager to proactively ensure that all key elements of effective health
STRATEGIC MANAGEMENT
• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.
• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging, and building relationships with new clients and other mental health services.
• Develop professional networks and partnerships with a range of key stakeholders to aid service development.
• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.
FINANCIAL RESPONSIBILITY
• To set an annual operational budget for each service in conjunction with service managers, finance team and senior management.
• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking corrective action where appropriate, and reporting as required.
• Work with service managers to ensure all financial and administrative processes are delivered to a high standard within policies and procedures.
• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service development.
SAFEGUARDING
• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware of organisational safeguarding policies and procedures.
• Act as key source of support, advice, and expertise for safeguarding for the service.
• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical questions/issues.
PEOPLE LEADERSHIP
• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully engaged and participate in the work and provide high standard clinical service.
• Through line management responsibilities, develop accountable service managers with clear expectations and objectives, ensuring learning needs are assessed and met.
• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments.
• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.
• To work with service managers and HR team to ensure the best possible management of team members, ensuring all matters are managed in line with Strides policies and procedures.
• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.
• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.
• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.
OTHER DUTIES AND RESPONSIBILITIES
• To contribute to Strides’ overall strategy and business plan.
• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides colleagues and volunteers and to participate in reflective practice.
• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.
• To keep abreast of current legislation and other developments relevant for the specific area of work.
• To maintain probity and transparency in all dealings and declare any interests that might affect the role.
• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.
Interview Date: 5th July 2024
The client requests no contact from agencies or media sales.
Who: We are looking for an experienced, self-starting Finance Manager for the Central Foundation Schools of London, a charity supporting two state schools in London, with investments and endowments in the region of £40m.
Responsibilities: The Finance Manager will be responsible through the CEO to the Board, for day-to-day management of the charity’s accounts and all financial operations. They will manage the financial record keeping, payroll, pensions, banking and oversee the tracking of Foundation’s investments and income. The postholder will provide accurate financial management information, including quarterly cashflow forecasting and management accounts and co-ordinating the annual budget setting process. They will be responsible for preparing the annual accounts to the required standards and overseeing the annual audit process. They will also provide advice on a range of operational issues to ensure sound asset management, value for money and compliance with statutory requirements relevant to the charity’s financial operations. They will contribute to the shared leadership of the organisation including collaborating on the implementation of the Foundation’s strategy.
Our Work: For over 150 years, the Central Foundation Schools of London has supported two schools in inner London. Between them, the Girls’ School at Bow Road, Tower Hamlets and the Boys’ School is based in Cowper Street, Islington provide places to over 2,500 young people. Today, the Foundation continues to benefit students at these two schools while also supporting the schools to strengthen the opportunities, facilities and educational excellence for current and future students.
Our People: We are a small team with three part time staff managing the day to day work of the Foundation. A Board of 18 trustees/directors volunteer their time and skills and collaborate closely with the small staff team. In 2022 the Board started a process of transformation and modernisation of the charity’s operations and processes. In 2023, alongside refreshing our governance, supporting two major building programmes and updating our financial operations, we established our first strategy addressing how we can best support the Schools over the next decade and more.
The Role: To support the exciting opportunities presented by the new strategy, Central Foundation Schools for London are recruiting a permanent Finance Manager to provide professional management of the charity’s accounts, ensuring the charity’s operational effectiveness and efficiency, accurate financial management information and advice, preparation of the annual budget, management of our investment portfolio as well as compliance with statutory for the production of the Annual Statutory Accounts in compliance with latest SORP and legislation.
Experience: We are looking for a fully qualified accountant with good post-qualification experience with the ability to work independently and lead the charity’s financial operations.
Hours: Working 2 days a week, the appointed candidate will have the flexibility agree their working pattern with the chief executive. Ideally, the new Finance Manager would work Tuesday or Wednesday (or both) on site in the Foundation office when other staff members are also on site.
Our Offer: Salary £48,000 - £54,000 pro rata dependant on experience;b ased near Old Street, with flexibility in days/hours by agreement; enhanced employer pension with option to join from day 1; 25 days holiday plus bank holidays (pro-rata); taining and development support, including support for continuing professional development.
Through an exceptional Central Foundation education, every student learns, develops, and grows so they can reach their full potential.
The client requests no contact from agencies or media sales.