We’re looking for an excellent fundraising and/or charity administrator and relationship-builder to temporarily join our team as a Supporter Care and Teams Administrator.  A key deliverable of this role will be to provide excellent administrative and project support to the Fundraising Team, whilst ensuring that each of our supporters and others who are in contact with us receive an excellent level of supporter and customer care. In addition, you will provide administrative support across the organisation on a project basis as well as in other administrative capacities.

You will be a detail-orientated team-player, with experience of working in a busy fundraising team or charity environment, focused on building relationships with supporters to maximise their engagement and therefore, our impact. This role provides an opportunity to gain valuable knowledge and experience across multiple supporter streams as well as charity processes and procedures in general. Your previous experience will enable you to quickly understand our operational and supporter care processes and to provide excellent administrative support.

Our Team is driven by our focus on the expert delivery of meaningful and impactful charitable activities, fundraising products, communication streams and strong relationship-building skills that enable us to deliver on our core charity objectives each year, because we believe women with ovarian cancer deserve better.

This role will play a key part in ensuring that each and every one of our supporters feels appreciated and receives a high-level of support as well as supporting the internal team to deliver to their maximum potential.

Scope of the role:

• Provide excellent administrative and project support to the Fundraising Team. 
• Provide supporter care to individual fundraisers raising funds from challenge events, third party and in-memory activities. 
• Provide administrative support to the wider charity team including the Chief Executive, Board members, Head of Finance and Operations, and the Communications and Charitable Activities teams. 

Hours: 37 hrs a week

Holiday: 25 days a year

Location: based in Leatherhead

Occasional evening and weekend work may be required, with time off in lieu available.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

About The Charity

Mary Frances Trust (MFT) is a leading mental health and emotional wellbeing charity for adults in Surrey. Since 1994, we support people for as long as they need, inspiring them to find ways to restore and maintain their mental wellbeing. We work hard to challenge mental health stigma and promote emotional self-care.

Our Mission

Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and to inspire them to develop the skills that will help them to restore and/or maintain their emotional wellbeing. Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs. Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing. Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey. Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues

Role Description

The Administration Officer will be expected to perform high level administrative duties for the organisation. Attention to detail and confidentiality are paramount as you will be dealing with sensitive information. The role requires multitasking across a range of responsibilities, including client management, completing monitoring reports, updating databases, supporting the senior management team, minute taking, event planning and delivery, and taking care of general clerical duties. You will also be setting up and using administrative processes (alongside our partner organisations) to deliver seamless administration for our new projects.

Role Responsibilities

• To handle new referrals and ensure these are dealt with within the time required
• To liaise with professional and clinical staff
• To update and monitor our client database
• To extract accurate information and reports from databases
• To set up new administration processes and change existing processes when needed
• To work effectively with our partner organisations
• To take course bookings and set up meetings
• To support the senior management team with their administration
• To take accurate minutes of meetings and distribute appropriately
• To take on some HR administrative tasks
• To help with the planning and delivery of events, eg AGM
• To manage service contracts including office equipment, cleaning services etc.
• To be the point of contact for matters relating to health and safety and management of the office environment
• To cover the work of admin/reception colleagues when required
• To operate at all times within GDPR policies and procedures

This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.

Person Specification

Qualifications and experience

Essential:

• Have a minimum of 5 years experience in a high-level administration position, with proven experience of being able to multitask effectively and having attention to detail and accuracy in this position
• Proven experience of setting up new administrative processes

Desirable:

• Diploma in Business Administration or higher equivalent
• Experience of working within the health & social care sector (preferably with mental health)

Knowledge and Skills

Essential:

• Have excellent written, verbal and interpersonal skills, and be able to communicate well with people at all levels
• Be able to deal with issues effectively and find solutions to problems using own initiative
• Be flexible and adaptable to changing projects and systems
• Be highly organised and manage time efficiently
• Have attention to detail especially when under pressure.
• Be able to prioritise tasks
• Work well within a team, as well as independently
• Understand confidentiality, consent, and GDPR
• Have good work ethic

Information Technology

Essential:

• Proficient in Microsoft Word, use of email, Outlook, Excel and Powerpoint
• Ability to enter and manipulate data accurately on a database for monitoring and reports

Desirable:

• Ability to update websites and have social media skills

The Cameron Fund is a medical benevolent charity that offers financial help to GP’s. We have an opportunity for an Administrator for 14 hours a week to work in our small office near Euston. This is a new role and would suit a skilled administrator, preferably with experience of working for a charity. Duties to include general administration; preparation for meetings; maintaining records and files of members, beneficiaries and donors; handling enquiries; assistance with governance, casework and promotion and other ad hoc projects.

The charity’s office is in BMA House, within walking distance of Euston, Kings Cross and Russell Square. Staff are currently working from home subject to review in line with Covid-19 guidance.

All We Can is looking for an enthusiastic and skilled administrator to join our small, friendly team. We are looking for someone who is proactive, energetic, motivated and shares our commitment to helping people living in some of the world’s poorest communities by ending the suffering caused by inequity and injustice.

The ideal candidate will be a good team player with an eye for details and good communication skills. Primarily supporting the team with processing donations and thanking supporters in a timely and friendly manner, this role is vital to ensuring excellent customer service for All We Can’s supporters. Could this be the opportunity for you?

Please look at the job description / job pack on our website and see if this is the job you have been looking for.  If it is, we’d love to hear from you.  Please complete the application form and return it to us. Please note that the closing date has now been extended to Thursday 29th April 2021, 12:00pm with interviews on 06th May '21. Thank you. 

Salary: £23-25k according to experience per annum  

Term of appointment: 6 Month contract – with possible extension.

N.B.: You must have the right to live and work in the UK to be considered for this role.

About All We Can:

All We Can is an international development and emergency relief organisation. It helps find solutions to poverty by engaging with local people and organisations in some of the world’s poorest communities to end the suffering caused by inequality and injustice.

All We Can is the Methodist development and relief agency and an integral part of the Methodist Church in Britain’s response to international development and relief with its vision, priorities and values grounded in Christian principles.

Application Instructions:

Job application pack/further details are available on the All We Can website.

Applications will be reviewed as they are received, so early submissions are encouraged.

Applications are welcome until the extended deadline of 12:00 on 29th April 2021.

Interviews will now be held on the  06th May 2021.

Applications will be reviewed on an on-going basis and interviews of strong candidates may be conducted before the advertised date. Early applications are strongly recommended.

Note: We do not accept CV’s or other documentation, the All We Can application form must be completed for you to be considered for the job. The appointment is subject to a Disclosure and Barring check, please see application form for full details. We do not wish to be contacted by recruitment agencies.

All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691

Women in Prison works with women who are involved with the criminal justice system. We are looking for a friendly, can-do person to support the work of London based front line workers, senior managers and the CEO.

You may often be the first point of contact for callers, so excellent communications skills are essential. Your flexible approach to work will ensure you have the ability to take on a range of tasks as requested. A solid understanding of office based administrative systems is required, along with experience of maintaining office systems and relevant IT skills.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

As a key member of the operations team, this post-holder supports the effective administration of Global Dialogue’s operations, including finance, human resources, IT and communications.

Global Dialogue hosts donor networks, funder collaboratives and pooled funds for both UK and international causes. We specialise in providing a smart back-office function tailored to the needs of independent philanthropy, taking care of finance and administration, HR and legal matters so that programme staff can focus on strategy and delivery. We were the first philanthropic support organisation to develop a UK equivalent to ‘fiscal sponsorship’, and now support a broad portfolio of hosted programmes

We seek a capable and committed person who can provide administrative support to the Operations Manager, Executive Director and the Board, working across Global Dialogue’s operational functions.This is a varied role that would suit a candidate with existing administrative experience who would like to develop a career in the NGO/charity sector.

Job Description

Responsibilities will include

• Support the operations team by monitoring the dedicated operations inbox, including logging, fielding and actioning requests as appropriate, to ensure Global Dialogue responds effectively to the needs of hosted programmes.
• Responsible for processing invoices and bills on Xero, completing credit card/expenses entries, checking and updating finance data, and other tasks to support the work of Global Dialogue’s outsourced finance team.
• Provide administrative support for online meetings and events, including trustee board meetings, by taking notes, scheduling meetings/calendar entries and setting up Zoom calls (once it is safe to do so, this will extend to in-person meetings and events, including booking rooms, organising catering, etc).
• Support administration processes for receiving and giving grants, including processing grant letters, maintaining accurate grant data on Salesforce, and creating reports for programmes.
• Contribute to HR administration by preparing contracts for staff and consultants, updating the online HR system (Breathe HR) and supporting Global Dialogue’s recruitment processes.
• Book travel and accommodation, updating trip logs, coordinate visas and complete travel risk templates where necessary.
• File electronic post and help to keep our cloud-based filing systems organised.
• Other duties as required.

Person Specification

Required:

• At least one year’s relevant administrative experience
• Proven organisational skills, with excellent time management, the ability to manage a varied workload and to work flexibly within a small team
• Ability to communicate clearly in English, both in person and in writing
• Strong numeracy skills, with good attention to detail

• Experience of using online accountancy package, ideally Xero, and the ability to work with financial records and ensure accuracy 

• Strong record keeping skills and a methodical approach to work
• Excellent IT skills and a thorough working knowledge of Office 365
• Good interpersonal skills, supportive of other colleagues and with the ability to build effective working relationships
• Good understanding of the importance of confidentiality
• Interest in human rights and social change
• Commitment to personal professional development

Desirable:

• Educated to degree level, or otherwise able to demonstrate the capacity to deal sensitively and appropriately with complex issues
• Previous administrative experience in a not-for-profit organization
• Experience of organising events
• Well-developed writing skills and experience of updating websites
• Language skills

Terms and Conditions

Hours: This is a part-time role (21 hours a week)

Salary: £23,000-25,000 pro rata, depending on experience

Terms: 9 months (maternity cover), with an eight-week probationary period

Benefits: We offer a range of benefits including 25 days’ holiday plus bank holidays (pro-rata). Global Dialogue contributes 6% to its workplace pension scheme, has a flexible working policy and offers personal development leave.

Location: Global Dialogue works remotely, and this role is home-based. Once it is safe to do so, the successful candidate will be expected to be in London regularly for team meeting and other activities (up to 2 days per week).

Reporting to: Operations Manager

Job title: Administrative Assistant
Reports to: Team and Office Manager
Salary: Range of £18,000 to £20,000 depending on experience.
Location: High Holborn, London
Term: up to 9 Months 
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global healthcare. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Administrative Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive administration support across our key areas of work.

The role will require someone who has proven experience of providing administrative support to a busy team (preferably within the charity/not-for-profit sector), be flexible, have excellent time management skills and be able work on own initiative. The successful candidate will be working across various departments, including membership, events, small grants and communications; therefore, they will need to be efficient, organised, with strong computer skills and a professional outlook.

The Role:

• To provide day to day administration for the RSTMH team, including but not limited to, financial administration, arranging meetings, booking travel and accommodation, desk research, diary management, and organising other meetings and events as required.
• To develop and maintain effective working relationships across RSTMH.
• To ensure that all assigned tasks are completed to a high standard.
• To support all general telephone, email and written enquires are dealt with efficiently.
• To support the management of office stock levels and team planning tools
• To be responsible for opening and distributing post daily
• To undertake electronic and paper filing and maintaining filing systems appropriately.
• To provide administrative support to the CEO
• To assist with the management of the RSTMH meeting rooms and team areas
• Support and attend RSTMH events, including delegate registration enquiries via telephone and email, collating event packs and materials, and arranging transportation of event equipment.
• To assist with the administration associated with RSTMH small grants progamme.
• Participate in team meetings, planning and initiatives.
• Undertake any other reasonable tasks as could be expected of an Administrative Assistant.

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Good analytical skills with the ability to identify key points from complex material or information
• Willingness to undertake other responsibilities and an eagerness to learn
• Highly computer literate and confident with Word, PowerPoint, Outlook and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment.

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Self-motivated, flexible and to work under own initiative
• Discretion when dealing with confidential information
• Experience of initiating, planning and developing areas of work
• A demonstrated commitment and interest in the aims and objectives of RSTMH.

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events.

Closing date: 17:00 on 14 May 2021.

Please click the apply button to be taken to our online submission platform. Here you will need to fill out the form and upload your CV.

No agencies please.

Administrator / Coordinator

Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

We are currently looking for an experienced administrator/coordinator to join our Care Administration team.
You will be responsible for the administrative procedures relating to the in-house care team at Christopher’s and to coordinate and provide the administration for the care service referrals and review process.

This role requires the post holder to be present in the hospice on a full time basis.

Administrator / Coordinator Responsibilities:

As the In-house and Referrals Coordinator you will work alongside the In-house Care team at our Christopher’s hospice, providing administrative support to the team including:

- coordinating the relevant databases for time sheets, annual leave sign offs and accidents and incident reporting
- assisting with data collection, sorting and reporting for sickness absence, bank staffing, accidents and incidents
- assisting with admissions by checking activity and media consents, and preparing bedside folders
administering meetings for the team
- providing planned and adhoc cover for the Care Administration team

You will also be responsible for coordinating our referrals and review process by:

- providing referrers and families with information about the referral process
- responding to initial enquiries and sending out relevant information
- obtaining the information required for panel from referrers and medical practitioners
- administering the referral panel and writing to the referrer and family with the outcome

Administrator / Coordinator Requirements:

The successful applicant will have experience of working in a clerical, administrative or secretarial role preferably within a hospital environment or similar.

If you feel you are up to the challenge and are keen to join a close knit team who work well together, we want to hear from you. Please note that appointment will be subject to DBS clearance.

About Shooting Star Children\'s Hospices:

We’re a leading children’s hospice charity delivering outstanding care to children with life-limiting conditions, and their families, living across Surrey and 15 London boroughs. We support families from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Whether lives are measured in days, weeks, months or years, we’re here to make every moment count.

Job title: Inhouse and Referral Administrator/Coordinator

Location: Christopher's, Artington near Guildford (GU3)

Salary: £23,600 - £27,800 per annum (subject to experience)

Hours: 37.5 hours per week

Closing date: Wednesday, 28th April 2021 (23.55pm)

You may have experience of the following: Administrator, Administration, Secretary, Healthcare, Medical, Clinical, NHS, General Practice, Hospital, Office Assistant, Office Manager, Ward Clerk, etc.

Ref: 98331

We are looking for a hard working, capable and reliable individual looking to make a difference.  The Almshouse Association is a support charity representing a vast network of over 1,600 independent almshouse charties across the UK. Almshouses are homes to over 35.000 people in housing need.

The role objectives are to:

• Provide administrative support in respect of new loans and grants made.
• Prepare loan agreements and liaise with members with regard to signing documentation and loan draw downs.
• Liaise with members to ensure that relevant accounts and cash flows are submitted during the period of the loan.
• Work with the finance manager to ensure that any outstanding, subscriptions and loan repayments are promptly followed up.
• Ensure that loan and grants reports are kept up to date.
• Provide additional support for the finance department during busy times, for example:-

• Help sending annual membership invoices
• Assist in maintaining membership information on the CRM database
• Set up payments in the banking system when the finance manager is not available.

Full training will be given, but there will also be a good degree of self-learning required. 

• Working hours - 9.00 to 5.00 
• Employers pension contribution of 10%
• 28 days holiday
• Job Type: Part-time, initially for a six month period

W3RT wishes to appoint an administrator for our Wellbeing Team to:

• Establish good communication between Hub Team, service users, volunteers, providers, and organisations
• Manage our Microsoft Team site and content
• Collate/Edit zoom/teams videos for publication 
• Help produce feedback surveys, collate and record data and analyses data
• Collate reports as required
• Help with data entry and champion good data quality
• Help prepare and send updates to registered volunteers
• Prepare Case Studies, secure necessary permissions are share on social media
• Co-ordinate content for the Wellbeing website
• Collate Compliments/Feedback and prepare reports on each
• Champion data initaitives within the team and lead on creating and promoting events including on Zoom / Microsoft Teams / EventBrite / Remo
• Liaise within W3RT as needed
• Help organise public events
• Manage donations & reporting
• Manage membership and content of Volunteer WhatsApp Groups
• Co-ordiante the implementaiton of new Elemental system

At this stage, please submit a CV and covering letter setting out how you match the above needs. Full role details and person specification will be sent to shortlisted candidates. The post is advertised as a full-time role, but may be filled four days a week or through a 50-50 job share. Please state in your application if you want to explore part-time or job-share options. 

Due to Covid restrictions, the post may initially need to be filled from home. However, the post will shortly be based at W3RT's offices in Watford. If you don't live within an hour of our Watford office, please state in your application how you will commute to work. 

Overview

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, our purpose is to inspire, inform and empower people to stop wild animals going extinct.

Role Profile

ZSL is looking for a volunteer administrator to provide support for ZSL’s volunteering activity, in particular London Zoo’s 300+ Volunteer Steward team. This role will assist the wider Volunteer Management team and supporting ZSL volunteers and will be the first point of contact of all enquiries through the central volunteering mailboxes.

This role is part of a job-share and the successful candidate would work 18.75 hours per week and would ideally work Wednesday-Friday with some flexibility occasionally required for scheduled events. At the moment, the successful candidate will be working from home but once restrictions ease, the role will be a mix of home working and hot-desking on site.

Main Duties and Responsibilities

• Supporting with volunteer administration, especially related to volunteer recruitment (e.g. advertising roles, scheduling interviews, processing references) training (e.g. scheduling sessions, making room and catering bookings) and expenses.
• Devising and monitoring monthly volunteer attendance rotas, sending out requests for extra help as needed.
• Maintaining consistent and accurate ZSL volunteer databases and record-keeping.
• Being the first point of contact for all enquiries arriving to our centralised volunteering mailboxes.
• Coordinating ZSL volunteer communications
• Attending relevant recruitment, training and recognition events to support with their smooth-running

Person Specification

• Significant administrative and enquiry handling experience.
• Ability to work with an exceptional level of accuracy and attention to detail
• Excellent organisation and prioritisation skills
• Confident IT user with proficiency in Outlook, Microsoft Office suite and databases is essential, use of people management software is desirable
• Ability to work autonomously, as well as in a team
• Excellent written and verbal communication skills
• Awareness of the work of ZSL is desirable

The full job description can be found on the ZSL website.

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button on the ZSL website. If you have any queries regarding this position or when applying through the system please contact Human Resources.

 Closing date for applications: Midnight (23:59) Sunday 2nd May 2021

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

WPF Therapy is in an exciting phase of change and this is an opportunity to work with our management and administration team in delivery of high-quality psychotherapy training.  The appointee will lead on the provision of excellent customer services to prospective and current trainees and students and support training staff with delivery of training courses, manage the day to day running of the training administration, oversee data management and provision of audits and reports.  This role has line management responsibility for administrative staff and reports to the Academic Standards Manager. 

The role is based is at London Bridge with the option for regular homeworking.

Actual Salary:  £35,111 per annum

Full time equivalent - £43,889 pro rata per annum.

Work Hours: 28 hours across 4 days (to include Mondays)

Occasional Saturdays (approx. 6 a year) 

Are you a self-motivated, experienced administrator who could provide the administration for a team of expert volunteers at Ealing Mediation Service?

We are a small charity based in Ealing, West London, providing a mediation service to residents within the London Borough of Ealing and other nearby London boroughs. 

Job Description

Service Administrator

PURPOSE OF ROLE

To support EMS with administrative excellence. To ensure that mediation cases are brought to mediation quickly and efficiently, that high quality records are maintained, and good communications are secured. 

Essential skills and experience

• Excellent administrative and organisational skills
• Outstanding communication skills – both written and orally
• Self-motivated and ability to work without supervision
• A flexible and problem-solving approach to time and task management
• Proficient practical knowledge of Microsoft 365 Suite including Outlook, SharePoint, Teams, Word and Excel
• A willingness to learn new skills

Key Relationships

Operations trustee

Board members including Chair, Vice Chair and Treasurer

Mediators and other volunteers

What’s in it for you?

Competitive salary

Training provided

Opportunities for flexi working

Location 

Home and office in Central Ealing

How to Apply

If you have read the attached documents and you feel this role matches your skills and expertise, we would love to hear from you! Please send your CV, with contact details for two referees, along with a letter of application detailing how you meet the requirements set out in the person specification and what you think you could bring to the role. Closing date for applications is Friday, 23 April 2021. Interviews will be held w/c Monday, 3 May 2021

EMS is an equal opportunities employer

The RAF Benevolent Fund supports serving and former RAF service people in their hour of need. Our Welfare Services team lead the support we give to our beneficiaries, and so the Welfare Services Administrator role is pivotal in the work that we do. The right person will have the experience to be able to prepare casework, process awards, and manage databases and electronic files.