• Are you looking for volunteer roles ?

    Go to volunteering section

194

Administration officer jobs in farringdon, greater london

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Hospitality Action, London (Hybrid)
£28,000 - £34,000 per year
Seeking a passionate caseworker to join our team and help support hospitality workers and their families facing personal & financial crisis.
Posted today Apply Now
Hertfordshire Mind Network, Watford (On-site)
£30,405 Per Annum FTE (£24,324 for 30 Hours)
Posted 1 week ago
Ashby Jenkins Recruitment, London (On-site)
£26500 - £28500 per year
Posted 6 days ago
Charity People, City of London (Hybrid)
£15.38 - £18.13 per hour + holiday pay
Posted 2 days ago Apply Now
Closing in 2 days
The Nuffield Trust, W1G, London (Hybrid)
£31,100 per year
A great opportunity to experience to a range of operational and communications responsibilities.
Posted 5 days ago
Closing in 2 days
The Talent Set, City of London (Hybrid)
£33,000 per year
Posted 5 days ago
Closing in 2 days
National Voices, London (Hybrid)
£27,000 per year
Posted 6 days ago Apply Now
Closing in 5 days
WaterAid, Canary Wharf (Hybrid)
£33,323 - £34,894 with excellent benefits
Posted 1 week ago
National Pro Bono Centre, City of London (Hybrid)
£52,000 per year (£65,000 FTE)
Posted 2 weeks ago Apply Now
Closing in 5 days
Responsible Finance, Remote
£26,000 - £30,000 per year
Posted 1 week ago
Page 8 of 13
London, Greater London (Hybrid) 0.05 miles
£28,000 - £34,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

About Hospitality Action

Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.

Role Summary

The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.

Key Responsibilities

· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.

· Monitor and respond to requests for assistance via telephone, email and post.

· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.

· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.

· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate. 

· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.

· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.

· Work with colleagues to foster a co-operative, flexible and team-focused environment.

· Any other duties that may be reasonably required from time to time.

Person Specification

Essential

  • Previous casework experience in the charity or public sector
  • Ability to manage a complex workload and adapt to changing priorities
  • An organised methodical approach to work and time management
  • Excellent written communication skills
  • Caring and compassionate, with good listening skills

Desirable

  • Experience in a Caseworker/Grants Officer role in a grant-making charity
  • Up to date, working knowledge of State and local authority benefits
  • Experience in day-to-day use of a CRM, or other client database

Job offers with HA include:

  • Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
  • Stakeholder Pension scheme (with 10% employer contribution of gross salary)
  • Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)  
  • Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
  • Interest free Travel Loan scheme
  • Expenses to cover standard eyesight/vision test
Posted by
Hospitality Action View profile Organisation type Registered Charity
Posted on: 10 September 2025
Closing date: 03 October 2025 at 12:00
Tags: Administration, Finance, CRM, Customer support, Data Entry, Grants

The client requests no contact from agencies or media sales.