Administration officer jobs in lewisham, greater london

Corporate Partnerships Officer

Contract: Fixed term 12-months contract, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,323 - £34,894 with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work. 

About the role

As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.

In this role, you will:

• Lead on administrative support for the Corporate Partnerships Team
• Support the delivery of high-quality partnerships with corporate partners.
• Support the development of new partnerships with corporate partners.
• Support our private sector engagement work to strategically engage business.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a charity fundraising, partnerships and/or customer service role.
• Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
• Excellent communication skills: written, verbal, presentation and face-to-face. 
• Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
• Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).

Although not essential, we’d prefer you to have:

• Experience and knowledge of corporate responsibility/sustainability
• Experience of working or volunteering in the voluntary sector

Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer

Role Purpose:

About Responsible Finance:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.

The Role

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Supporting aspects of Responsible Finance’s communications activity including generating content for and distributing the member newsletter, as well as supporting the effective delivery of events and website updates.
• Ensuring the smooth running of an important and high-profile bank referral pilot project, monitoring email referrals and data entry with a high level of attention to detail, accuracy and timelines.
• Assisting in the delivery of key work streams and projects, including the monitoring and reporting of grants to support capacity building.
• Supporting Programme Managers to monitor project progress, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme meetings across Responsible Finance, including schedule and arranging, developing documentation, and effective minute taking.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

​Reporting To: Programme Director

Contract:FTC to Dec 2026

Salary: £26,000-£30,000

Date Closes: 15th September

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please send your CV and responses to the following questions to Careers4Change using the upload boxes below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You need to organise a programme board meeting, develop the agenda, and take minutes. However, several key stakeholders have conflicting schedules. How would you ensure the meeting is effectively scheduled and all necessary information is captured and communicated?
• You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesising it, and writing up a report.
• You are assisting in the delivery of a key project that involves awarding and monitoring grants for capacity building. Midway through the project, you notice that one of the grant recipients is not meeting their milestones. How would you address this issue to ensure the project stays on track and the grant recipient meets their obligations?

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being.

You’ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We’re a small, friendly team where everyone plays a key role, so we’re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference.

Main Purpose of the Role

To build lasting relationships with Surrey’s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey’s fundraising strategy.

The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches.

Key Responsibilities

Corporate Fundraising

• Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support.
• Build relationships with local businesses, engaging them in volunteering and staff fundraising activities.
• Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones.
• Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer.

Community Fundraising

• Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey.
• Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work.
• Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income.

Events

• Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI.
• Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I’m a Director, Get Me Out of Here!.

Communications and Stewardship

• Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates.
• Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement.

Data, Reporting and Administration

• Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making.
• Track, evaluate and report on activity, identifying learning points to improve future performance.

Other Duties

• Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community.
• Contribute to seasonal appeals and cross-team campaigns.
• Achieve agreed income targets and ensure fundraising activity delivers strong ROI.
• Undertake training and development as required, and contribute to team meetings
• Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey.

Person Specification

Essential

• Minimum 2 years’ experience in fundraising within the charity sector
• Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs.
• Strong relationship management skills, with experience of building and sustaining partnerships.
• Willingness to work flexibly, including evenings and weekends when required.
• Excellent written and verbal communication skills, including pitching and presenting.
• Highly organised, able to manage competing priorities and deadlines.
• Confident IT user, with proficiency in Microsoft Office.
• Commitment to Crossroads Care Surrey’s mission and values.
• Full UK driving licence and access to a car for travel across Surrey.
• Lives in Surrey.

Desirable

• Experience of planning fundraising events
• Familiarity with CRM systems (ideally Salesforce).
• Familiarity with WordPress
• Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

 We are looking for an organised, proactive and creative Events and engagement manager to join our team on a 12 month part time 0.8 FTE contract.

You will lead our core events programme. You will manage in-person and online events, liaise with speakers and attendees, prepare briefings and promotional materials, ensuring all events are delivered efficiently, on budget and in line with our environmental standards.

You will also manage internal staff events, monitor and evaluate event outcomes and manage our contacts database, maintaining accuracy and GDPR compliance. This is a varied role requiring strong organisational, logistical and administrative skills, combined with excellent communication and interpersonal abilities.

Position in the Organisation

The post holder reports to the head of communications and works in consultation with senior management and the policy and politics team on event planning. The position sits within the communications team, comprised of the head of communications, press officer, two communications officers and the events assistant. They rely on additional support from the events assistant and our team of trainees in preparing events, as well as the full staff team, who represent us at events.

Key tasks and responsibilities

Events management:

- Manage and curate Green Alliance core events programme, assist staff as required on their specialist events and be the first point of contact for all event enquiries.

- Target relevant audiences and manage invitee and attendee lists, liaise with speakers and produce briefings and promotional material as necessary.

- Liaise with venues, arranging catering and other event services within budget.

- Oversee all the technical and logistical tasks relating to online events, including generating links and managing reminders, hosting Zoom webinars, welcoming and briefing participants, troubleshooting throughout events, and editing and uploading recordings to YouTube.

- Monitor and evaluate event outcomes in line with organisational and project objectives; gather information and feedback the analysis to staff and board, including invitation uptake and audience profiling.

- Ensure events meet Green Alliance’s environmental criteria and are organised according to best value principles.

- Manage events on the day, including directing staff roles in advance of and during the event, and oversee all technical aspects of online webinars, roundtable discussions and seminars.

- Organise internal staff events with the events assistant, including the Christmas party, strategy away days and other internal learning events, such as our lunchtime seminar series.

Database management:

- Manage the contacts database, ensuring it is up to date and accurate.

- Support staff on how to use the database and maintain protocols to ensure ongoing data integrity.

- Keep abreast of GDPR in relation to events and database management.

Other:

- Line manage the events assistant.

- Hold a company credit card.

- Provide any other support which may reasonably be requested to be undertaken within the scope of this post.

- Participate in organisation planning and strategy discussions.

- Due to the nature of the role the post holder will be required to work some early mornings and evenings for time off in lieu.

Person specification

Knowledge, experience and skills

Essential:

- Motivation to work in a purpose-driven organisation, working towards a world where people and the environment thrive together.

- At least two years’ experience working in events at manager level in a similar role, with both in person and online event planning and management experience, including estimation and budgeting.  

- Strong logistical skills, the ability to organise and plan effectively and efficiently.

- Excellent interpersonal skills; confidence dealing with external audiences at senior levels, approachable, articulate, positive and flexible.

- A good communicator, with clear understanding of the value of excellent contact relations.

- The ability to work effectively under own initiative and as part of a team.

- Administrative competence: high standards of accuracy and attention to detail.

- Previous line management experience.

- Excellent drafting skills for communication and publicity.

- Excellent organisation skills, including prioritising workload effectively to meet deadlines.

- Excellent Microsoft Office skills.

Desirable

Interest in and knowledge of environmental issues.

Knowledge of non-profit sector.

Position

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Officer. MSF UK has gone from strength to strength in the last few years andwe aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

This role will support with the development and delivery of acquisition activity across multiple traditional and digital channels (including TV, printed media and radio), helping to increase income and recruit new supporters to MSF UK; both through one-off cash and regular giving. In the event of an emergency, this role will also support the team to deliver MSF UK’s rapid fundraising response.

The Acquisition and Emergency team work in partnership with several teams across the organisation as well as with external providers. This truly collaborative approach to delivering activity provides exciting opportunities to work with, and learn from colleagues across MSF.

This role sits within our passionate and hard-working Individual Giving Team. In 2024, Individual Giving raised around 73% of MSF UK’s total income (£83.2M). If you have experience and a passion for fundraising, exceptional organisational and prioritisation skills, can build strong relationships and thrive in a busy environment, you would be great fit for this role. 

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, minimum 2 days per week in office

Salary: £35,375.80 per annum

Job Purpose

This role is vital for our Acquistion and Emergency Fundraising Team to operate effectively and efficiently. The successful candidate will be an integral part of a high performing fundraising team, for an International Humanitarian cause. 

The role requires an organised and proactive person to assist and support the Acquisition and Emergency Fundraising team to increase income and recruit new supporters; both through one-off cash donations and regular giving. 

You will be specifically supporting with the delivery of high profile, multi-channel fundraising campaigns, supporting with sourcing and developing creative content, analysis and reporting and providing administrative support to the team. 

This exciting role will also support with the quick activation of fundraising activity in the event of an emergency.

Please download the job description and person specification below for full details of the role. 

Knowledge, skills & experience

• Experience working in the UK charity sector, in a fundraising capacity and/or direct marketing.
• Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
• Experience in project management.
• Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
• Experience in relationship management and liaising with external suppliers.
• Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
• Ability to maintain accuracy, combined with excellent attention to detail.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
• Responsible attitude to dealing with sensitive and confidential information.
• Flexibility to take on other related tasks combined with a willingness to learn.
• Excellent fluency in written and spoken English.
• Experience working across multiple teams to deliver objectives.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, and One Drive. 

How to apply 

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered.

Application checklist 

Please check that you have included the following in your application: 

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role 

Recruitment timetable: 

• Closing date for applications: 22 September 2025. 10:00am (BST) 
• Interviews: In-person interviews– Monday 6th and Tuesday 7th October 
• Projected Start Date: November 2025 

The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

Responsibilities will include:

• The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
• They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
• They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
• The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
• They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
• Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
• The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
• They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
• They ensure that daily activities support the charities long-term objectives.
• The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
• They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
• They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
• They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
• The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
• They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
• They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
• They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
• They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
• They promote the organisation’s brand at events and through networking.

The COO takes on other responsibilities as needed to support the organisation’s mission.

About You

Essential competencies of the Chief Operating Officer:

• Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
• Strong understanding of business functions such as HR, Finance, Marketing, etc.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute effectively.
• Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
• Experience in driving performance and fostering a collaborative culture.
• Bachelor’s degree in business administration or related field; MBA preferred

Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-223747

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

Fixed Term for 24 Months

Are you a Salesforce expert with a passion for driving innovation and delivering value? If so, Parkinson’s UK has an exciting opportunity for you to lead on delivering value from our Salesforce platforms, NPSP and NPC. As a subject matter expert on Salesforce capabilities you will play a fundamental role in building and shaping the charity’s Salesforce current and future vision, strategy and roadmap in partnership with our stakeholders. 

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

Through Salesforce management you will drive our organisational strategy, for the benefit of colleagues, supporters and people affected by Parkinson’s. You will manage the continuous improvement of all Salesforce platforms, working with stakeholders and Operations teams to identify and help to deliver Salesforce solutions to meet user and business needs. You’ll scan the horizon for new functionality, keeping up with releases and use cases in the nonprofit sector and beyond.

Please note this role is a fixed-term contract for 24 months

What you’ll do

• Be accountable for Salesforce technical decisions for the CRM Programme and be prepared to justify those decisions to all levels in the charity.

• Define and manage the roadmap and supporting backlog for both NPC and NPSP to ensure products that will most positively impact the business and people affected by Parkinson’s are prioritised.

• Manage the roadmap and supporting backlog for the BAU Salesforce platforms (NPSP)

• Line manage, coach and develop systems administrators and provide hands on support where needed.

• Create the documentation necessary to facilitate change and to add clarity to all stakeholders, both technical and non-technical.

What you’ll bring

• Certified Salesforce Administrator is essential. Other relevant Salesforce certifications (e.g. Consultant, BA, App builder, Developer) are beneficial. 

• Extensive experience in leading technology transformation initiatives, including product development, user experience, and system integration. 

• Proven ability to manage complex technology projects, ensuring they are delivered on time, within budget, and with measurable impact. 

• Practical understanding of Salesforce NPC, Service Cloud and NonProfit Success Pack.

• Experience with designing, testing, implementing, debugging, and supporting Salesforce integrations, APIs and applications.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be expected to attend the office once per week with flexibility. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

We are seeking a proactive and skilled Recruitment Specialist to join our dynamic internal Recruitment & Onboarding team. This role is critical in supporting our organisation's talent needs by developing efficient hiring strategies, building strong relationships with internal stakeholders, and ensuring a seamless recruitment experience. As a key partner to hiring managers, you will contribute to attracting and retaining top talent to drive organisational success.

This role would be ideal for Recruitment Consultants looking to move to in house recruitment, Recruitment Officers, Recruitment Resources and Talent Acquisition professionals. 

A day in this role looks like….

As a Recruitment Specialist at Hestia, you will play a crucial role in our Recruitment & Onboarding Team. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Partner with hiring managers to understand the recruitment needs, service requirements and ideal candidate profiles.
• Proactively identify and engage both active and passive candidates through CV databases, professional networks, talent pools and application tracking systems.
• Conduct comprehensive screenings to evaluate candidates' skills, experience and values against the organisations needs.
• Actively seek opportunities to attend recruitment events in service aera, building relationships with local job centres, universities, colleges etc.
• Collaborate with the organisations volunteering team to present opportunities to our volunteers.
• Ensure all vacant posts are advertised within a reasonable timeframe.
• Ensure all adverts are progressing in line with timescales set out in organisational policies.
• Working collaboratively with the Recruitment & Onboarding Administrators to ensure a positive candidate experience.
• Monitor all vacant posts on hold on a regular basis.
• Utilize the ATS talent pool function to create and maintain a pipeline of suitable candidates for current and future roles.
• Develop strategies to nurture relationships with potential candidates and ensure the organisation has access to top talent.
• Ensure all recruitment activities comply with organisational and legal requirements.
• Stay updated on industry trends and best practices to continuously enhance the recruitment process.
• Carry out and monitor exit interviews for assigned service areas.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• 2 years proven experience in a Talent Acquisition or resourcing based role.
• Proven experience in building talent pools.
• Proven experience in filling “hard to fill” roles.
• Familiar with CV Databases and Boolean searches.
• Excellent interpersonal skills and the ability to confidently persuade, communicate and build relationships with a wide variety of internal and external stakeholders and target audiences.
• A strong team player, able to build relationships with a large team to understand priorities and flex working style appropriately; whilst also having the ability to work well independently, recognising when to act with autonomy and when to escalate.
• In depth knowledge of recruitment best practices.
• Knowledge about candidate experience and employer value proposition.
• Motivation and passion for Hestia's values and mission

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Programme and Operations Assistants are the backbone of the day-to-day running of NEON. The purpose of this role  is to ensure Comms Hub operations run smoothly and that the wider org has a dynamic online presence. 

The Comm Hub has a busy training schedule with a host of different trainings running throughout the year. Primarily you will support organising in-person and online training, scheduling meetings and helping with administrative tasks across the Hub. For 1 day per week you will be the comms officer for the rest of the organisation. This means working with the rest of the team to schedule and regularly post about NEON’s work on social media, build our social media presence and ensure the NEON website is up to date. The purpose of this role is:

1. Ensure NEON’s Communications Hub’s operations run smoothly, simply and effectively - whether that’s organising venue and transport for our flagship Spokesperson Network training, scheduling meetings or organising team away days. 

2. Work closely especially closely with the Training Programme to ensure broadcast media training, press officer training and our messaging 101 training are well organised and delivered. 

3. Be the digital comms officer for the wider NEON team. Scheduling posts on social media and ensuring the NEON website is up to date. 

The Queen’s Reading Room is the charity founded by Her Majesty Queen Camilla in 2023. We believe that books make us happier, healthier and better connected, having a strong positive impact on our mental health, brain health and social connectedness. We’re on a mission to get more people reading more, for all the transformative benefits of books.

Our work is in three areas: neuroscientific study to understand the lifelong benefits of regular reading; the production of accessible content and events; and grassroots work to help shelters and refuges access books and shared reading groups, in partnership with organisations like St Mungo’s, The Elm Foundation and Reading for Wellbeing.

Our audience is predominantly digital, reaching 12 million people annually in 183 countries. We’re concerned that the UK is currently facing a reading crisis, with children’s reading rates the lowest on record and 1 in 2 adults not having read nor listened to a single book last year. We’re working hard to change that.

About the Role

The Queen’s Reading Room is funded entirely by grants, donations, sponsorship and income from events. We’re looking for a vibrant and well-connected individual to join the small but agile team, to lead this function within the charity and design and set up a fundraising committee. You will build on a strong base of income generation and work to sustain and expand it.

You will be responsible for building the fundraising strategy with the charity’s CEO and Board of Trustees; for identifying appropriate opportunities to generate funding in the UK and internationally; and for the targets agreed by the CEO and board. You will be comfortable with, and have experience in, the world of high profile and high net-worth individuals, legacy fundraising, fundraising and friendraising events. You will know how to build relationships with individual donor prospects along with charitable trusts, foundations and other institutional funders. You will attend networking events and meetings with potential donors.

Your role will include devising and creating fundraising events; securing sponsorship for events and festivals; contributing to the writing and submitting of funding applications to charitable trusts and foundations; and advising and providing suitable copy for fundraising marketing and digital materials. You will work with the team to create case studies and grant reports, sharing and telling great stories to supporters to ensure that they understand the difference that their donations make and with a view to securing repeat support.

You’ll create new relationships by preparing and delivering pitches, talks and presentations and prepare reports and give presentations on fundraising progress to the CEO and the Board of Trustees.

You will join as a key member of the organisation, alongside the CEO, Director of Operations, Director of MarComms, Head of Talent, Head of Production and Team Researcher.

About You

Our ideal candidate will have a proven track record of significant and sustained income generation. You’ll have a track record of managing and developing relationships with individual donors and be committed to building good internal and external relationships. You will have experience of performing due diligence and have a careful and considered approach to fundraising. Your knowledge of the fundraising market will be excellent. You will understand the complexity of the charity landscape and the sensitivities of the role. You will understand the need for confidentiality to be paramount.

Strong writing and presentation skills are essential.

There will be a lot going on at once, so we’ll be looking for someone who is flexible with changing priorities and who has excellent administrative, IT, organisational and planning skills. You’ll be able to prioritise your workload, manage administration and be able to work independently. You will be an excellent team player but be able to take responsibility for your own work stream.

You’ll have a passion for charity work and a strong commitment to the organisational ethos and goals of The Queen’s Reading Room.

Details

Part/ full time negotiable.

6 month probation, during which time, the candidate must have raised the equivalent of their salary.

Office-based in London Victoria, with remote team members.

You need to be eligible to work in the UK to be considered for this role.

We’re looking for two proactive individuals who are passionate about volunteering to join our team.

Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

• One Volunteer Coordinator role will work directly with cattery volunteers at Battersea London.
• The other Volunteer Coordinator role will work directly with kennel volunteers in Battersea London.

We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate an onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. As our Volunteer Coordinators support our onsite volunteers, the expectation in this role is to spend 3 days of every week onsite.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 14th September 2025
Interview date(s): 22nd/23rd September 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.