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Top job
Crohn's & Colitis UK, Hatfield (Hybrid)
£24,000 - £25,500 per year
You'll work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of CCUK.
Posted today Apply Now
Top job
South East London Mind, Bromley (On-site)
£34,367 per year
Seeking a Welfare Benefits Specialist to support service users to access the benefits they are entitled to
Posted 2 days ago
Top job
Rape Crisis South London (RCSL), Croydon (On-site)
£45,500 (pro rata)
Posted today Apply Now
Closing tomorrow
Prospectus, London (Hybrid)
Circa £30,000 per annum
Posted 2 weeks ago
Closing in 7 days
Hays London Ebury Gate, London (On-site)
Up to £40163.0 per annum + £40,163
Posted 3 weeks ago Apply Now
Closing in 7 days
Food Foundation CIO, London (Hybrid)
£30,240 - £32,100
Posted 1 week ago Apply Now
Age UK East London, London (On-site)
£29,340 - £32,430 per year
Seeking an experienced and enthusiastic individual to join Age UK East London as a Home and Settle Officer (for Weekends)
Posted 3 days ago
Mercy Ships UK, Stevenage (Hybrid)
£29,000 - £35,000 per year
Posted 2 weeks ago Apply Now
F6IT, Godalming, Surrey (Hybrid)
£35,000 - £38,000 per year depending of experience (pro-rated to reflect part-time hours)
We are seeking an experienced Fundraising Manager to join F6IT on a Part-time basis.
Posted 5 days ago Apply Now
Closing in 2 days
London Diocesan Fund, Westminster (Hybrid)
£27,330 (FTE £45,550) per year
The LDF seeks an Area Giving & Finance Adviser for Kensingtonto join the Area Finance team, based in Causton Street.
Posted 1 week ago
Page 8 of 13
Hatfield, Hertfordshire (Hybrid)
£24,000 - £25,500 per year
Full-time
Permanent
Job description

Join Our Team!

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.

About You

You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

  • 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
  • Salary Sacrifice Pension scheme
  • Flexible working options
  • Enhanced maternity, adoption and paternity pay
  • 24/7 Employee Assistance Programme
  • Wellbeing programme
  • Interest free loan for season tickets
  • Cycle to work scheme
  • Free parking and secure bike locks
  • Training and development financial support and/or study leave
  • Performance review and development scheme
Application resources
Application Instructions

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 24 November, 9am

Interview will be taking place remotely on 3rd/4th December 2025

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time.

Posted by
Crohn's & Colitis UK View profile Organisation type Registered Charity Company size 51 - 100

We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis

Posted on: 05 November 2025
Closing date: 24 November 2025 at 09:00
Tags: Health / Medical

The client requests no contact from agencies or media sales.