Administration support volunteer roles in kentish town, greater london

Keychange is a Christian charity with a rich legacy of providing the best quality residential care and support to older people and homeless women.

We currently operate seven residential care communities for older people and two housing communities supporting women and young people who have experienced homelessness or trauma. In the past year alone, we’ve provided care and support for 245 older people and 69 women and young people across our centres. With a dedicated team of around 250 staff and an annual turnover of £9.6 million, we are committed to transforming lives through the power of community. As a Christian charity, we are motivated by the love of Jesus to support people. Our mission is to create communities where each person is supported, valued and known.

Over the past few years, Keychange has undergone a significant and successful transformation. This has included strengthening governance, aligning operations and finance, and embedding a culture of openness, collaboration and collective accountability across all levels of the organisation. As a result, Keychange has increased care home occupancy to over 90%, streamlined its services, and is now well-positioned for future growth and innovation.

This is an exciting opportunity to contribute to a values-driven charity with a renewed sense of purpose, and a clear strategic direction aimed at deepening its impact and building on its legacy of care and community.

We are looking to appoint 3-4 Trustees with experience in the following specialist areas:

· Finance and Commercial: Capital financing, property development, or redevelopment of care facilities,

·Homelessness: Experience in services supporting women, particularly those affected by domestic violence or trauma,

· Fundraising: Capital campaigns or charitable trusts and grant-making bodies,

· Digital: Tech solutions that improve care delivery or operational efficiency.

These posts are subject to an occupational requirement that the holders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.

 BABY BASICS NORTHAMPTON

Clerk to the Board of Trustees

Voluntary role

Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies.

The charity is in its 12th year, and ready to grow in line with community demand for our vital service. We are recruiting a Clerk to the Board of Trustees to ensure this much-loved local charity thrives as it increases both its reach and impact.

Overview

Baby Basics Northampton are seeking a friendly, efficient and reliable individual to act as a clerk to our Trustee (governing) board.

Working effectively with the Chair of Trustees and other Trustees, the Clerk will be responsible preparing agendas for meetings and ensuring the smooth running of meetings and maintaining accurate records.

This is a part-time voluntary role with circa 12 meetings held annually in-person. It is anticipated the role will require a commitment of 4 hours per month. Most meetings are held in the evenings. There may be opportunities to support outside of the meetings at events etc.

Responsibilities

• Produce, collate and distribute agendas and papers to ensure Trustees receive them within the agreed timescale;
• Ensure meetings are quorum;
• Attend meetings and take accurate and objective minutes with timescales for action;
• Submit draft minutes for amendment/approval and circulate approved documents;
• Monitor and report back on actions;
• Maintain records of Trustees membership, attendance, and terms of office;
• Ensure compliance with relevant regulations and maintain confidentiality at all times;
• Provide procedural advice to the Trustee Board as required;
• Deal with the administration concerning new Trustee appointments;
• Initiate a welcome pack/letter to be sent to newly appointed Trustees, including details of terms of office;
• Monitor the dedicated email address regularly and respond/forward emails as appropriate;

Requirements

• Good standard of general education.
• Proven experience in an administrative or clerical role is essential.
• Excellent organisational and time-management skills.
• Strong written and verbal communication.
• Ability to maintain confidentiality and impartiality.
• Knowledge of charity governance regulations (or willingness to undergo training).
• Proficiency in using email, OneDrive / Sharepoint and online meeting platforms.

This role offers an exciting opportunity for individuals looking to make a meaningful impact within the community. You will be working in a small energetic team making a difference to families across Northamptonshire.

The work will be interesting and rewarding as your expertise helps to shape the future of the charity as it goes through a significant period of change and expansion.

Pay: Voluntary

Work Location: Northampton, Northamptonshire.

If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that.

Thank you for your interest.

We are seeking an experienced finance professional to provide strategic guidance on treasury management and support the Foundation with long-term financial modelling. The ideal candidate will also be comfortable engaging with the detail, offering practical advice on management accounts, and contributing to robust financial oversight.

As Martingale transitions to an independent charity, we anticipate this role evolving into that of Treasurer, with key responsibilities for year-end accounts and reporting to the Charity Commission. While experience with charity accounts is preferred, it is not essential. Martingale Foundation is currently incubated by Purposeful Ventures, which sets the investment strategy and manages the Foundation’s scholarship funds (approximately £5 million). An external finance consultancy has also been appointed to support financial administration.

When Martingale becomes an independent charity, the Finance Trustee will collaborate closely with the Head of Strategy and Operations to develop an investment strategy that aligns with our organisational goals and mission. The investment decisions will need to maximise the impact of held funds while maintaining a low risk profile to safeguard future Scholarships.

Requirements:

• Experience in senior finance roles
• Professional finance qualification (e.g. ACA, ACCA, CIMA)
• Knowledge of treasury management
• Ability to convey complex financial information to non-finance stakeholders
• Experience of working with a rapidly growing organisation, and building appropriate finance systems 
• Familiarity with grant reporting and donor compliance requirements (desirable) 
• Familiarity with charity accounting and SORP (desirable)

Job Description:

• Advise on Martingale’s budgeting, forecasting, variance analysis, and finance reporting where needed ahead of quarterly Board meetings
• Provide expert advice to the Board on Martingale as a going concern, ensuring Board members without a finance background have a full and fair understanding of the Foundation’s financial status
• Build organisational resilience by supporting long-term financial planning
• Support Martingale in its transition to an independent charity by helping to design an investment strategy and appropriate systems and processes to ensure effective financial controls
• Ensure effective monitoring and management of risk

Trustee Recruitment – West London Centre for Counselling

West London Centre for Counselling (WLCC) is a registered charity with a proud history of delivering high-quality, free, confidential counselling to the local community in Hammersmith and Fulham for over 30 years.

We are currently commissioned by the NHS Talking Therapies service in Hammersmith and Fulham to provide short-term therapeutic interventions (12 sessions) for individuals experiencing mild to moderate mental health conditions. Each year, our dedicated team assesses more than 1,000 clients prior to treatment.

WLCC has a committed and experienced management team, supported by a longstanding group of skilled clinicians and administrators. Our premises are located just off Glenthorne Road in Hammersmith. We are proud to be a BACP-accredited service.

We are now seeking volunteer Trustees to join our Board and help shape the future of the organisation. This is a valuable opportunity to contribute to a vital community service and support the continued delivery of accessible mental health care.

About the role:

• The Board meets 4–5 times per year, usually on a Monday or Thursday evening in Hammersmith.
• Trustees are expected to attend these meetings and contribute to the strategic direction and governance of the Centre.

Who we’re looking for:
We welcome applications from individuals with a wide range of skills and backgrounds. We are particularly interested in people with experience in:

· Strategic development

· Human resources

· Financial management

· Corporate partnerships or links to the business sector

· Fundraising and income generation

We are also keen to bring the voice of lived experience to our Board. If you have personal experience of accessing counselling or NHS mental health services — and a commitment to supporting others — we would especially welcome your perspective.

Above all, we are looking for people who share our passion for counselling, psychotherapy, and accessible mental health provision.

To apply:
Please send your CV and a covering letter outlining your interest in the Trustee role to our team. 

Thank you for your interest in supporting the work of West London Centre for Counselling.

Charity Trustee

You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.

This is a home working role and will be for immediate start.

Our charity

You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.

You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.

Job Description

As a trustee you will need to:

• Acknowledge emails at least once a day.
• Give a minimum of one hour per week to the role.
• Attend quarterly trustee meetings online.
• Ensure that You and Me Counselling pursues its stated objectives
• Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
• Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
• Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
• Uphold the good name and values of You and Me Counselling.
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensure the financial stability of the organisation.
• Supervise, support and appraise the chief executive officer.
• Hold the chief executive officer to account for the management and administration of the charity.
• Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
• Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
• Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
• Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
• Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.

Person Specifications

All trustees should demonstrate the following skills and values:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of their legal duties and responsibilities as a trustee
• An ability to work effectively as a member of a team.
• Ability to evaluate and interpret management information and other data.

Specific Skills

The ideal candidate would have one of more of the following:

• Experience in charity law and governance
• Experience in charity fundraising
• Knowledge of counselling or psychotherapy (as a therapist or client)
• Experience in accounting or financial management
• Experience in business development
• Experience in social media or marketing
• A parent of a young person who has experience of mental health issues

Age UK Hammersmith and Fulham is seeking a dynamic person as our next Chair. Building on recent success you will ensure our Board delivers its strategy for local people working closely with our Chief Executive. 

What will you be doing?

In addition to the general responsibilities of a Trustee, the duties of the Chair include the following.

• Providing leadership to the organisation and the board by ensuring that everyone remains focused on the delivery of the organisation’s charitable purposes in order to provide greater public benefit
• Chairing and facilitating board meetings
• Giving direction to board policy-making
• Checking that decisions taken at meetings are implemented
• Representing the organisation at functions and meetings, and acting as a spokesperson as appropriate
• Bringing impartiality and objectivity to decision-making

With the Chief Executive:

• Planning the annual cycle of board meetings and other general meetings where required, for example annual general meeting
• Setting agendas for board and other general meetings
• Developing the board of trustees including induction, training, appraisal and succession planning
• Addressing conflict within the board and within the organisation, and liaising with the chief executive (if staff are employed) to achieve this
• Where staff are employed:
• Liaising with the chief executive to keep an overview of the organisation’s affairs and to provide support as appropriate
• Leading the process of supporting and appraising the performance of the chief executive
• Sitting on appointment and disciplinary panels

What are we looking for?

• Able to think strategically and creatively to enhance the development and prosperity of Age UK Hammersmith and Fulham
• Have independent judgement combined with the ability to challenge appropriately.
• They will have to read and analyze documents and should be able to provide constructive feedback.
• Ability to work effectively as a member of a team to ensure constructive decision making, including speaking openly on controversial subjects to enhance discussion and to enable the views of others to be explored.
• Good interpersonal skills including oral and written communication.
• Know the third sector, have been a Trustee for another charity, and have a real interest in older people.
• Strong leadership, people management skills and the ability to chair meetings effectively.
• An understanding of legal duties, responsibilities and liabilities of trusteeship, together with an understanding of the financial aspects of running a charity.
• An understanding of the way in which the Third Sector works.
• Possess integrity, objectivity, accountability, honesty

What difference will you make?

They will have a leading role in helping to shape the organisation for the future and ensure that older people in Hammersmith and Fulham are getting the support to live longer and better. 

About Roots Academy.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

As a QA Reviewer at Roots Academy, you'll work closely with Regional Leads and the QA team to help maintain and raise the quality of teaching across our programmes. Your role is to support our instructors by regularly observing lessons, offering constructive feedback, and encouraging their continued growth and development.

Your input will help ensure that students benefit from lessons that are clear, engaging, and rooted in sound educational practice.

Key tasks

· Observe lessons via site visits or submitted video recordings throughout the semester.

· Use standardised forms to assess lesson quality and highlight key strengths and areas that could be improved.

· Offer honest and practical feedback, using real examples to guide instructors toward better practice.

· Work alongside Regional Leads to deliver feedback at set points in the semester and support instructor development conversations.

· Attend feedback meetings and take notes to track progress and follow-up actions.

· Recommend helpful activities for instructors, such as shadowing experienced colleagues, team teaching, or reviewing their own lessons.

· Keep track of instructors needing additional support by scheduling follow-up visits or reviewing new lesson recordings.

· Make sure feedback is received, understood, and followed up with clear next steps.

· Raise any serious concerns or ongoing issues with the Regional Lead or relevant team members.

What we’re looking for

· Background in teaching, mentoring, or classroom observation.

· A supportive but honest approach to giving feedback.

· Good understanding of what makes a lesson effective and engaging.

· Confident communicator with good organisation skills.

· Able to work both independently and as part of a wider team.

· Respectful of diverse backgrounds and familiar with Islamic learning settings.

What we have to offer

· Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

· Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

· Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

· Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in strategic marketing or communications, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.

Role description

The Digital Marketing Trustee should:

1. provide leadership to the Board in the area of voluntary sector marketing and communications.

2. monitor decisions made at the Board in relation to marketing and communications and ensure that they are implemented.

3. assist in setting the marketing and communications strategy of the organisation and in setting and monitoring performance against targets.

4. actively participate as the key member developing the marketing expertise of the Board.

5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences.

As with all Trustees, the Marketing Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations

• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects

• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual

• safeguarding the reputation and values of CFAB

• ensuring the financial stability of CFAB and its effective and efficient administration

• protecting and managing the property of CFAB and ensuring proper investment of funds

• appointing and monitoring the performance of the Chief Executive

• representing CFAB externally 

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees:

• scrutinise Board papers and actively contribute to Board discussion

• participate in relevant committees

• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives

• remain conscious of any conflicts of loyalty or interest.

• take decisions solely with the best interests of CFAB in mind.

A. Person specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Digital Marketing Strategy

• Ability to develop and advise on digital marketing strategies aligned with CFAB’s mission and goals.

• Understanding of audience segmentation, customer journey mapping, and digital touchpoints.

2. Content Marketing & Storytelling

• Strong storytelling ability to help communicate CFAB’s impact and campaigns.

• Experience in developing or advising on digital content plans (blogs, social media, newsletters, video, etc.).

3. Social Media & Community Engagement

• Knowledge of social media platforms and tools (Facebook, Instagram, X/Twitter, LinkedIn, etc.).

• Insight into building engaged online communities and amplifying cause-led messaging.

4. Analytics and Performance Monitoring

• Ability to interpret data from Google Analytics, social media metrics, email campaign results, etc.

• Experience setting KPIs and measuring campaign effectiveness.

5. SEO & SEM

• Understanding of search engine optimization (SEO) and search engine marketing (SEM) best practices.

• Ability to advise on organic and paid strategies to improve visibility and traffic

6. Fundraising Campaign Support

• Experience supporting or advising on online fundraising campaigns, donor journeys, and engagement.

• Knowledge of platforms such as JustGiving, Charity Checkout, or other donation systems.

7. Website Management

• Familiarity with CMS platforms (e.g. WordPress) to advise on user experience and accessibility.

• Oversight of web content strategy, usability, and optimization.

8. Governance & Strategic Input

• Understanding of trustee responsibilities in the UK (Charity Commission regulations, safeguarding digital assets).

• Ability to provide strategic oversight rather than day-to-day management.

9. Brand and Reputation Management

• Experience advising on brand consistency across digital channels.

• Awareness of crisis communication and reputational risk in online spaces. 

10. Collaboration & Communication

• Ability to work effectively with the board, staff, and external partners.

• Strong communication and influencing skills, particularly in a voluntary leadership context.

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission

B. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a quarter.

C. Further Information

For more information on CFAB’s work, we encourage you to review our Annual Report and our Impact Report

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the West Hertfordshire Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2.Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

VOLUNTEER CASE OFFICER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Can you build a rapport with people over the telephone and put them at ease? As a ‘Counselling Evaluation and Feedback Volunteer’ you will be calling people who have recently completed a course of telephone counselling sessions with RNIB’s Sight Loss Counselling Team. Your role will be to conduct a scripted evaluation with them, helping us to understand the impact and improve the delivery of our services to blind and partially sighted people.

We are looking for a volunteer who can carry out this role between 9 and 5 weekdays. You can choose whether to break the four hours up over a couple of days during the week or to volunteer on one day.

How often will I be needed?

• 4 Hours per Week

Key requirements

• This role requires one reference.

Location

Region

• North West, Scotland, Wales, South West, Yorkshire and the Humber, East of England, East Midlands, North East, Northern Ireland, South East, Greater London, West Midlands

Home based

• This role is home based

Additional location information

• You will need a laptop or PC and Microsoft Word.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Ability to support and respond sensitively Ability to use IT equipment and systems

Would you like to volunteer in a customer facing role at RNIB's Product and Advice Centre in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our building the best possible experience when they come to us for information about our products and services. Visits to our Products and Advice Centre are a great way of customers finding out about the products and services that RNIB offers, and give customers the chance to try and buy products.

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with people. Some experience of Microsoft Office and Excel would be great but is not essential.

The Product and Advice Centre team is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Product and Advice Centre. Volunteers are needed from 10am until 4pm.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Location

Region

• Greater London

Additional location information

• The Grimaldi Building, 154a Pentonville Road, London, N1 9JE. A five to ten minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Ability to use your own initiative
• Approachable & empathetic nature
• A welcoming and friendly nature
• Good Interpersonal Skills
• Microsoft Word, Excel and internet
• Willingness to work as part of a team
• Reliable, punctual and trustworthy

FINANCE VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local branch Finance/Treasurer volunteer, you’ll make sure your branch gets the most for its money.

You’ll maintain income and expenditure records to document and report on branch finances. You’ll manage their accounts and make financial information easy to understand.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Accurately maintaining income and expenditure records to  document and report on branch finances

• Offering objectivity around the spending of money and ensuring money is spent in a cost-effective manner

• Approving income and expenditure with the other branch bank account signatories

• Ensuring that our financial requirements and policies relating to group finances are followed

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Experience in bookkeeping, budgeting, and planning income and expenditure

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal data safe

• A commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time