Administration support volunteer volunteer roles

We are looking for someone who’s great with people to support our centre with a variety of tasks. This will include meeting and greeting customers to our site, as well as helping out with administrative tasks and using our IT systems to support the rehoming of our pets. This role does not involve direct contact with our pets, but our Volunteer Reception Assistants provide vital support to our team so we can ultimately rehome more pets. If you enjoy meeting people and have some experience in a customer care or reception role, we’d love to hear from you.

Why we want you

We aim to give our customers a great experience every time they visit, call or email us and we need someone who can help us achieve this at our busiest times. Our rehoming centre often needs some support with administrative tasks so our busy animal care teams can prioritise spending more time caring for the pets in our care.

What you will be doing

• Meeting and greeting visitors
• Administrative tasks such as data input, photocopying, scanning, printing, filing
• Helping customers with enquiries and assisting them with paperwork
• Answering emails
• Speaking to customers on the phone
• Cash handling
• Helping to keep the reception are tidy and well-stocked

The skills you need

• Excellent customer care skills and a friendly manner
• Able to use IT and learn new systems
• Experience of an office or customer care environment is preferred
• Ability to work in a team and independently
• Willingness to learn and follow Blue Cross procedures and maintain confidentiality

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need, including our GUEST customer service training
• You’ll be helping more pets in need

Disclaimer

As this role involves working with customers’ information, you will need to complete online GDPR training before you can start your new role. Reception facilities vary across our sites and the specific duties of the Reception Assistant will vary from centre to centre as appropriate. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Background

We are currently recruiting for a Marketing & Communications Officer/ Manager for our newly formed not-for-profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area.

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, excel, power point and Outlook.

Desirable

ü  Educated to degree level.

Role and Responsibilities

· Design and delivery marking campaigns with a large enforces on digital tools and platforms.

· Develop creative briefs by working other internal departments, to produce high quality material and outcomes.

· Experienced in analysing data to optimize marketing efforts such as: ROI and performance.

· Have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

As a volunteer Training and Development Officer, you will assist with the design and delivery of training programs for staff, volunteers, and placements. You will help identify learning needs and support the development of skills that enhance personal and professional growth within the organisation. 

Key Responsibilities 

• Assist in the development of training materials and resources. 

• Help coordinate and facilitate training sessions. 

• Monitor and report on the effectiveness of training programs. 

• Support in identifying training needs across various teams. 

• Ensure all training records are up-to-date and well-maintained. 

• Help create and distribute feedback forms to evaluate training sessions. 

Skills & Qualifications 

• Interest in HR, training, education, or community development. 

• Strong communication, organisation, and interpersonal skills. 

• Ability to work both independently and as part of a team. 

• Enthusiasm for helping others develop their skills and capabilities. 

• Proficiency in Microsoft Office or other basic office tools. 
   

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in training and development. 

• Contribute to a meaningful cause by empowering others through learning. 

• Opportunity to develop skills in programme evaluation and training coordination. 

BuDS’ visionary aim is to abolish disability by building a world which is Fair4All, free of the barriers which disable people.We are on an exciting journey to become a national charity, expanding our reach and impact across England. By 2025-26, this transformation will be complete, marked by a name change to ‘BuDS Disability Service’ and a shift to Charitable Incorporated Organisation (CIO) status.

The role of Co-Secretary will be pivotal for the charity as it moves forward. We have decided to recruit Co-Secretaries because we recognise that the role will be easier to manage if divided between two individuals. The Co-Secretaries will be Trustees of BuDS and will need to embody our values and ethos. 

What Does the Role Entail?

The role of Co-Secretary is expected to involve a time commitment of around 2.5-3 hours per week, a combined total of 5-6 hours between the two post-holders. BuDS works remotely and flexibly using Microsoft Teams, so much of the work can be done at your own pace at times which suit you best. Meetings are kept to a minimum as all the Trustees are busy people.

Working closely with the Co-Chairs and Co-Treasurers, and split between the two CoSecretaries, the four key responsibilities will be:

1.The running of the Trustee Board & its meetings

2.Arranging the Annual General Meeting and curating the Annual Report

3.Liaison with the Charity Commission

4.Supporting the move to a Charitable Incorporated Organisation

What Experience & Skills Are Needed?

These are the skills and experience we think are needed for this role, divided between the two Co-Secretaries. We are keen to develop people’s knowledge and skills through training and mentoring.

Essential:

Experience and knowledge of supporting meetings and decision-making

Can use Microsoft Office 365 applications for remote working

A flexible, positive, problem-solving and organised approach to tasks

Commitment to the social model of disability

Lived experience as a disabled person Lives in England

Desirable:

Understanding of charity governance and the role of charity secretary.

Knowledge about Charitable Incorporated Organisations

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role What will you do?

● Complete an introduction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Read papers for board meetings and attend six board meetings per year.

● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.

● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.

● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.

● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.

● Be prepared to take over as Chair in the near future.

● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.

● Take an active role in discussions during board meetings and work with other trustees to:

● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.

● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

● Ensure that the service plans for the recruitment and turnover of staff and volunteers.

● Review their own work and how effectively they operate, including action for improvement.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

About the role

The Area Lead Volunteer is a key volunteer leadership role within Scouting with responsibility for providing outstanding management and support for volunteers in the Groups that make up the Area.

The primary focus is to ensure that Scouting open to all and anyone can join the adventure; regardless of faith, ethnicity or social background, because we believe Scouting has the ability to change lives. 

You do this by leading the team of Group Lead Volunteers, and other volunteers in the Area, and working with the Scouting Support Team (employed staff) to grow Scouting, and by making sure all groups are running a high quality, safe and balanced programme of activities that is challenging, relevant and rewarding. 

Key tasks

• Ensure that every Squirrel Drey, Beaver Scout Colony, Cub Scout Pack, Scout Troop, Explorer Scout Unit and Scout Network within the Area can deliver a high-quality programme which is challenging, relevant and rewarding for every young person.
• Provide proactive line management, including coaching, mentoring and guidance to Group Lead Volunteers as well as other adult volunteers in the Area who directly report to you including setting objectives for their work, holding regular one-to-one meetings and reviews.
• Build and maintain a sense of Area team by holding regular team meetings with the Group Lead Volunteers, your Area Leadership Team, and other appropriate volunteers collaborate and provide peer support.
• Lead a safe, open and transparent culture around keeping young people and adults safe through our Yellow Card and key policies.
• Ensure the timely recruitment and appointment of new Group Lead Volunteers where required and ensuring that interim arrangements are put in place for any vacant posts.
• Together with the Group Lead Volunteers, agree the priorities for the Area and produce a plan to deliver these to meet the ScoutsCymru vision and strategic objectives.
• Ensure that problems within the Area are resolved so that an effective volunteering culture is encouraged, and Group Lead Volunteers feel supported to deal with challenging issues, including complaints in a timely manner.
• Ensure that the Area has an adequate team of supported and appropriate adults working effectively together and with others to meet the Scouting needs of the area.
• Ensure that problems within the Area are resolved so that excellent Scouting is provided to young people in the Area.
• Play an active part within the ScoutsCymru regional team by attending up to three meetings per year for Area Lead Volunteers, led by the Regional Lead Volunteer and twice yearly ScoutsCymru Team meetings for all Area Lead Volunteers to contribute to the development of Scouting within Wales as part of the ScoutsCymru team.

We’re looking for a volunteer workplace coordinator who loves to focus on organisation, systems and processes, and wants to help us build a smoothly running workplace with a culture of care.

Key information

Contract: Voluntary

Hours: Two to seven hours per week (part-time, flexible)

Location: Remote, with the option to work from our office: Two Queens, 2 Queen Street, Leicester LE1 1QW

Applications closing date: Thursday 29 May, 4pm

Any questions? If you have any questions please email info (at) leicester.news

We particularly encourage applications from women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.

Role responsibilities

• Organise quarterly board meetings, prepare agendas and take minutes.
• Manage and process payroll for paid workers.
• Reconcile payments Xero for financial tracking and reporting.
• Handle and respond to emails in our shared inbox in a timely manner.
• Perform legal secretary duties, including managing submissions to the Financial Conduct Authority.
• Organise and oversee director elections each year.
• Update and implement policies and rule changes as needed.
• Plan and coordinate the annual general meeting (AGM) alongside other team members.
• Provide general administrative support as required.
• Contribute to the general strategic development of the Leicester Gazette as a worker member.

About you

Essential

• Excellent and demonstrable organisational skills and self-starting initiative to get things done with care, efficiency and flexibility, showing a reliable, systematic approach and attention to detail.
• Confidence in improving office systems and processes, including databases, spreadsheets and file and document management.
• Experience in an administrative role.
• Strong numeracy skills and confidence in dealing with finances.

Desirable

• Experience in a newsroom or journalistic environment.
• Experience in a co-operative or similar nonprofit settings.
• Experience in or enthusiasm for democratic and inclusive ways of working.

What we offer

Although you'll join us as a volunteer, there are many benefits to being part of our team:

• Remote working
• Office space
• Mentorship
• Training opportunities
• Free resources and tools
• Team socials
• Worker membership

… and more!

About the Leicester Gazette

The Leicester Gazette is a local, independent newspaper, free to access for all online and soon in print.

We are a member-funded, community-owned news outlet about Leicestershire. We're building on a movement of co-operative media pioneered by West Highlands Free Press, the Bristol Cable, Norwich Radical, Manchester Meteor, the Ferret, and Exeter Observer.

Our mission is to hold those in power accountable, push for change, and amplify the voices of marginalised communities while finding real solutions to the challenges we face.

We publish investigations, news features and human interest stories that go beyond the headlines. Our journalism is fact-based and rigorous, and we prize good writing over clickbait and sensationalism.

Local journalism has been devastated in recent years, with thousands of reporters laid off and newsrooms being stripped of their worth, leaving communities plagued by a jungle of ads and stories that have nothing to do with local issues. The Leicester Gazette is our revolution against a broken industry.

Anti-oppression and liberation

We are committed to creating a progressive, supportive workplace and community. We’d like the way we work to actively challenge the power structures that reproduce inequality and injustice, and consciously choose to work in ways that are liberatory, or anti-oppressive.

We embrace and value the lived experiences of women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.

Retail & Furniture Assembly Volunteers  - A New Volunteer Opportunity in Acorns Children's Hospice Superstore in Pershore 

Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families. 

To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Pershore Superstore. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between. The store is open - Monday to Saturday 9am to 5pm and Sunday 10am to 4pm. 

What does volunteering involve?

Shop Volunteer

• Engaging with customers
• Accepting and sorting donated stock
• Pricing donations for sale
• Working on the till

Furniture Assembly Volunteer

• Building and dismantling flat pack furniture
• Working within timeframes for customer assembly requests
• Flagging defects or spare parts needed when constructing furniture
• Carrying out minor repairs on donated goods

How much time will it take? 

The shop will be open Monday to Sunday, 9am to 6pm. You can volunteer the hours that suit you, but ideally we’d like you to volunteer for at least 3 hours per week.

Why volunteer at Acorns? 

• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Retail discounts
• Invites to social events and participation in our volunteer recognition schemes and rewards

Full training will be provided

Help us to save the Children's Hospice Grant: Click here to find out more

Our trustees play a vital role in making sure that Wiltshire Law Centre achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Wiltshire Law Centre has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Wiltshire Law Centre to grow and thrive, and through this, achieve our mission. 

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Volunteer Van Driver – Help Us Make a Difference!

Location:RSPCA Buckinghamshire South Branch – Community-based
Role Type: Volunteer – Van Driver
Manager: Operations Manager

Do You Enjoy Driving?

Would you like to help save time for our animal welfare team by transporting animals, stock, and essential supplies?

At RSPCA Buckinghamshire South Branch, our volunteer drivers play a crucial role by:

• Transporting animals to and from vets, foster homes, and boarding establishments.
• Moving stock and donations between our two shops (Chesham and Burnham) and storage facilities.
• Delivering pet food, litter, and bedding to cat fosterers and small animal carers.

If you have a valid driving licence, some spare time during weekdays, evenings, or weekends, and live in or around South Bucks, you could support our vital work.

Why Volunteer With Us?

As an RSPCA volunteer driver, you will:

•  Meet a variety of RSPCA staff, volunteers, and animal care professionals.
• Know that your time and effort is directly helping animals in need.
•  Enjoy a rewarding role that makes a tangible difference to animal welfare in your local area.

What We’re Looking For:

•  Aged 18 or over with a valid driving licence.
• Ability to lift animals safely in and out of the vehicle.
• Comfortable lifting and handling boxes, bags, and hay bales.
•  Friendly, reliable, and responsible with good communication skills.
• A careful and considerate driver.

What You’ll Be Doing:

• Animal Transport: Safely transporting animals to and from vets, foster homes, and boarding establishments.
• Stock and Donation Transport: Moving donations and stock between shops and storage.
• Pet Food and Supply Delivery: Ensuring fosterers and small animal carers have the supplies they need.
•  Ad Hoc Requests: Supporting ad hoc transport needs from the management team.
• Vehicle Care: Cleaning animal transport equipment and the van interior after each use.
• Administrative Tasks: Completing basic paperwork, such as mileage returns.

What’s in It for You?

•  Meet new people and make new friends.
• A comprehensive induction and training programme relevant to your role.
• The chance to make a meaningful difference to the welfare of animals.
• Reimbursement of reasonable travel expenses incurred while volunteering.
• Practical Considerations:
• Driving Assessments: Volunteers will be required to undertake online and practical driving assessments.

Vehicle Use:

 All volunteers must use the van provided for RSPCA purposes only and must not be under the influence of drugs or alcohol while driving.
 

Physical Requirements: 

This role involves lifting animals and handling stock of varying sizes and weights.
 

Training and Support:

You will receive a volunteer drivers’ handbook and full support from our team.
 

Online Access:

 Online training may not be compatible with mobile devices, so access to a laptop or PC is required.
 

Disclaimer:

Our voluntary roles are subject to:

•  An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a simple online Health & Safety assessment.
• Driving assessments and ongoing training.

If you’ve got the drive and compassion to volunteer with the RSPCA, we’d love to hear from you!
We would love to hear from you!

A bit about this role

At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.

What can you expect to be doing?

• Promoting the benefits of neutering and our neutering schemes
• Responding to enquiries about neutering
• Completing relevant neutering paperwork and distributing neutering vouchers
• Following up with cat owners to make sure that vouchers are used
• Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures  

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Interpersonal and communication skills
• Good record keeping and administration skills
• Good organisational skills
• Willingness to be part of a team

Time expectation

Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Do you want to make a difference to vulnerable pets lives? Would you like to join a team providing practical support to keep pets with their owners in times of need? We are looking for volunteers to help support our Pet Food Bank activity. You'll use your attention to detail, organisational and communication skills to help our food banks provide support to the pets that need it most.

Why we want you

Sick, injured and homeless pets have relied on Blue Cross for help since 1897. Each year, thousands of dogs, cats, small pets and horses turn to the charity’s animal hospitals, clinics and rehoming services for treatment and support.

Our Pet Food Banks provide practical support to pet owners during financial crises, by distributing donated pet food via food banks in the local community. Our food banks can be the key to helping owners to keep their much-loved pets. Our Donations Assistants help manage the incoming donations and preparation of food for distribution. All this adds up to keeping more pets with their families. We would love you to join us and help us help more pets and people in need.

What you will be doing

• Organising donations as they come in and regular stock taking to keep track of the food we have available
• Checking use by dates on donated pet food
• Preparing packages of pet food and pet items to be given out to our pet food bank clients or to send to other local food banks for distribution
• Liaising with external food banks and organising deliveries of pet food to meet demand
• Using excel and our database to record the activity of the food bank
• Ensuring any stock overflow is collected for distribution to other Blue Cross coordinated food banks
• You can choose to combine this role with any of our other pet food bank roles if they are also available at your chosen location

The skills you need

• Competent, team player and self-motivated
• Friendly and with a professional approach
• Attention to detail
• IT literacy
• Good communication skills
• Used to dealing with a variety of people from different backgrounds

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need
• You’ll be helping more pets and people in need

Disclaimer

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.