Administrative officer jobs
Join Our Team!
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.
About You
You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 24 November, 9am
Interview will be taking place remotely on 3rd/4th December 2025
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering exclusively with a respected international membership body to recruit their new Executive Assistant to the CEO.
This is a unique opportunity to step into a pivotal role, working directly with the Chief Executive, the President, and the Board of Trustees. The current postholder will be retiring in 2026, and as such, the successful candidate will benefit from a substantial handover period, ensuring a smooth transition and excellent preparation for success.
The Executive Assistant will be the key point of coordination for the CEO’s office, providing high-level executive and secretarial support across a wide range of responsibilities. This includes managing correspondence and reports on behalf of the CEO and President, ensuring they are fully briefed ahead of meetings and events, and maintaining seamless communication with the Board of Trustees. The role also involves supporting Board processes, facilitating inductions and development, and coordinating high-profile events such as the Annual General Meeting and the Presidential Address. As the trusted aide to both the CEO and President, you will be relied upon to act with initiative and judgement, occasionally making decisions and delegating on their behalf. The role also carries responsibility for coordinating leadership meetings, managing projects, and maintaining accurate and accessible records that capture both current business and the institution’s history.
The successful candidate will bring proven experience as an Executive Assistant or Personal Assistant at a senior level, ideally within a charity, membership, or professional body. You will be highly organised and proactive, comfortable juggling multiple priorities, and confident in building relationships with stakeholders at all levels. Strong communication skills, both written and verbal, are essential, alongside the ability to handle sensitive information with the utmost discretion. Advanced proficiency in Microsoft Office and the wider Microsoft 365 suite is expected, and you will be adept at drafting reports, formal minutes, and correspondence to a high standard.
Above all, this role calls for someone who can balance meticulous attention to detail with the ability to see the bigger picture. You will be solutions-focused, resilient under pressure, and motivated by continuous improvement.
To apply, please submit your up-to-date CV by the 11th of November 2025 at 09:00 AM. Shortlisted candidates will receive the full job description and be asked to provide a tailored cover letter. As applications will be reviewed on a rolling basis, we encourage early submissions.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be partnering with a fantastic International development charity to recruit a Junior Trusts and Foundations Officer.
This is an exciting new role offering the opportunity to shape and grow the position and work within the Development team to maximise income for projects and programmes.
As Junior Trusts and Foundations Officer, you will take administrative responsibility for the Trusts and Foundations database to ensure it is kept up to date and accurate. You will build and nurture relationships with funders, with individual responsibility for a portfolio of predominantly four figure donors. You will research and identify new trusts and foundations and research and compile information needed for funding proposals and impact reports. You will also support with the drafting of proposals to secure unrestricted and restricted income from trusts and foundations.
To be considered for this role you will need:
- Proven research, analysis and reasoning skills
- Excellent communication skills, both verbal and written. Potential to write compelling and persuasive cases for support from funders
- Strong attention to detail (including the ability to accurately proofread written work)
- Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332
Salary: £28,000 - £30,000
Permanent, Full-time (4 days also considered).
Location: London with flexible hybrid working (one day per week in the office)
Deadline: Friday 7th November at 9am
Application process: CV and Cover Letter (max 500 words)
Please note that only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Local Hub (Bloxwich West Ltd) is a not-for-profit organisation; our vision is to support and
empower residents. Local Hub will be the centre point for local people to come to when they need
advice and support. There will also be weekly activities, music concerts, monthly quizzes, etc. all part
of income generation to enable the hub to become sustainable.
The Community Officer plays a vital role in enhancing the well-being of the community through Local
Hub. This position involves meeting & greeting customers, taking room bookings, minute taking,
collaborating with local organisations to promote community engagement, overseeing activities,
serving customers, outreach work and collating information.
The client requests no contact from agencies or media sales.
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Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m
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Location: London OR Brussels
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Contract Type: Indefinite
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Hours: Full Time
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Closing Date: 12 November 2025
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First Interview Dates: Week beginning 17 November
About the role
If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.
Meet your Manager
In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.
Main Duties
- Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
- Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
- Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
- Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
- Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
- Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
- Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
The People and Culture Assistant will provide efficient, proactive and confidential support across all areas of HR and organisational wellbeing. Working closely with the People and Culture Manager and People and Wellbeing Officer, this role helps ensure that the charity’s people processes run smoothly and that staff across Scotland experience a consistent, fair and values-driven approach to their employment journey.
Key Responsibilities:
- HR Administration and Coordination
- Provide high quality and administrative support across the employee lifecycle, including recruitment, onboarding, changes to employment, and leavers
- Maintain accurate and confidential HR records and systems, ensuring compliance with data protection legislation
- Assistant in the preparation of employment documentation, including advertising roles, scheduling interviews, and corresponding with candidates
- Administer payroll changes, benefits, and absence records in collaboration with the Finance Team.
Wellbeing, Engagement, and Culture
- Support the coordination and delivery of wellbeing and engagement activities such aswellbeing days, surveys, and awareness campaigns
- Assist with internal communications relating to people, wellbeing, and culture updates
- Help promote a positive and inclusive organisational culture aligned with the charity’svalues
- Collate feedback from staff engagement activities and support the monitoring ofparticipation rates and feedback trends
Learning and Development
- Coordinate logistics for internal and external training, including booking venues, managing attendance, and updating training records
- Support with the evaluation of learning and development activities
- Maintain accurate records of professional development activity and compliance training
General Support
- Provide administrative support to the People and Culture Team, including scheduling meetings, preparing reports, and managing shared inboxes
- Assist with data collection for reporting and audits
- Handle routine queries from staff with professionalism, confidentiality, and care
- Contribute to continuous improvement in people processes, ensuring they are efficient and user-friendly
Essential Criteria:
- Experience in administration or office support, ideally within HR, people, or a charity environment
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage sensitive information with discretion and confidentiality
- Proficient in Microsoft Office and comfortable learning new systems
- A positive, proactive, and collaborative approach to work
- Commitment to the values and mission of Change Mental Health
Desirable Criteria:
- Working towards or interested in studying for a CIPD qualification
- Experience supporting wellbeing, engagement, or inclusion initiatives
- Understanding of HR or people processes
- Awareness and empathy for mental health and wellbeing issues
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The Executive Assistant to the Chief Development Officer and the Director of Development (EA to CDO and DoD) will provide proactive senior-level support within a busy office and theatre environment.
The EA to CDO and DoD will support the Chief Development Officer (CDO) and the Director of Development (DoD) in delivering their roles efficiently and effectively, focusing on comprehensive inbox and diary management to ensure strategic prioritisation of commitments. They will source and / or draft briefings as needed for donor meetings and events and ensure prompt and sensitive follow-up is carried out.
As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the CDO and DoD, working in partnership with colleagues in the Development team, and more widely across the organisation. They will understand the nuances of the external relationships the CDO and DoD hold to enable co-ordination of supporter correspondence on the CDO and DoD’s behalf, ensuring that conversations progress sensitively and at pace.
The role also manages the co-ordination and communication with the Development Board and other fundraising committees.
The successful candidate will have the following:
- Significant experience in an assistant role, including complex diary and inbox management.
- A positive disposition, strong interpersonal skills and the ability to deal confidently with a wide range of internal and external contacts.
- Skilled multi-tasker - both independently and within a team - with ability to adjust to varied deadlines and work quickly and accurately to tight deadlines.
- Substantial experience in a dynamic, busy environment, preferably in the fundraising sector.
- Excellent written communication skills with a high level of attention to detail.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 24th November 2025 at 12 noon
The client requests no contact from agencies or media sales.
We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.
Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.
Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)
ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.
IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.
The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.
PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:
- Manage and grow relationships with corporate and university members.
- Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
- Identify and convert opportunities that enhance IWA’s profile and support membership growth.
This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.
MAIN DUTIES AND RESPONSIBILITIES
Account Management
- Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
- Deliver expert advice, support, and engagement to maximise member value.
- Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.
Business Development
- Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
- Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
- Upsell and cross-sell relevant services to both new and existing members.
- Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.
Collaboration & Support
- Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
- Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
- Ensure a seamless client journey from prospecting to onboarding and retention.
- Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.
The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.
REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:
- Be a persuasive communicator with excellent written, verbal, and presentation skills.
- Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
- Be an experienced account manager, confident in engaging senior business leaders.
- Demonstrate the ability to research, identify, and approach decision-makers independently.
- Bring marketing skills, with experience using diverse channels to attract and retain members.
- Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
- Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
- Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
- Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
- Ideally, have experience within a membership body, or charity organisation.
- Proficiency in additional languages beyond English would be an asset.
Qualifications
- Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
- A Master’s degree in a similar area would be plus.
- Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.
Experience Required
- 3+ years’ work experience in sales and account management.
- Experience working in membership associations and/or international organisations would be a strong benefit.
HOW TO APPLY
Applicants are asked to submit their CV.
Applications should be submitted before 13 November 2025.
Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.
IWA is an equal opportunity employer.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
Nature-based Solutions Officer
Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required
The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.
Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.
The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.
About the role
As NbS Officer, you will:
- Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
- Build strong relationships with project teams across the 15 National Parks.
- Support the development of tools such as GIS mapping to enhance data management and insight.
- Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
- Contribute to research and horizon scanning for funding and investment opportunities.
About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.
You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.
Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:
- 25 days’ annual leave plus 8 public holidays
- Flexible working and wellbeing support
- Company pension scheme
- Learning and development opportunities
As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
We’re looking for three Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.
Position: Parent Programme Officers x 3
Location: London (x2 roles, hybrid) and Manchester (x1 role, hybrid)
Hours: Full-time
Salary: £32,941 - £35,268 (London) and £30,805-£33,132 (Manchester)
Contract: Fixed term until April 2028
Closing Date: Monday 10th November, 17:00 GMT
Help families thrive and young people stay safe
We’re looking for compassionate and organised Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities (SFSC) Safer Lives parenting programme as part of a new initiative funded by the Youth Endowment Fund.
This is a rewarding opportunity to support families affected by youth violence and help build safer, stronger communities.
About the job
As a Parent Programme Officer for the SFSC: Safer Lives project, you’ll work directly with parents and caregivers of young people aged 11–18 who are at risk of or affected by youth violence.
You will:
- Build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners.
- Support the delivery of inclusive, safe, effective and engaging parenting programmes.
- Coordinate logistics, manage data, uphold safeguarding standards.
- Contribute to research and evaluation, ensuring our work is evidence-based and informed by lived experience.
About You
We’re looking for:
- Experienced SFSC practitioners, or those with strong experience in other group parenting programmes
- Skilled communicators who are organised, empathetic and collaborative
- Professionals with a strong track record of working with Black, Asian and minoritised ethnic communities, and an understanding of the challenges they face
- Professionals with experience in safeguarding, partnership working and programme delivery
- People who can build rapport and handle sensitive situations with care and professionalism
This is a great opportunity to grow your skills in a supportive, values-driven team committed to tackling racial inequality.
The Organisation
The Race Equality Foundation is a registered charity which tackles racial inequality to improve the lives of Black, Asian and minoritised ethnic communities. We believe that everyone should be provided with the opportunities to flourish.
About the Project
Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.
The SFSC: Safer Lives programme builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.
Benefits include:
- Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
- Above-statutory employer pension contributions
- Employee Assistance Scheme (EAS) for health and wellbeing support
- Onoing training and development opportunities
- A friendly, flexible, and collaborative working environment
Interview dates:
London positions - Thursday 17th November 2025
Manchester position - Thursday 20th November
Please read the attached job pack for full details on the role, person specification, and how to apply.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
Are you looking for a role that will help to change the future of Brain Tumour Research in the UK? If you’re excited to take on such a key position, then Communication Officer is the role for you. At Brain Tumour Research, we are looking for a Communications Officer to join our Marketing and Communications team, as well as giving assistance to our fundraising team, as they drive to meet remarkable income targets. We would like to hear from anyone with experience working in communications and a passion to make a difference for brain tumour patients and their loved ones.
About the Role
This is an amazing chance for an individual to become a pivotal figure in one of the most advanced and exciting fundraising charities in the UK. Through this role, you will develop your skills and knowledge as Communications Officer, gaining experience of working with a contact management system. Your day will involve creating captivating content for our website and newsletters for our different audiences as well as working with teams across the whole charity to help them reach their ambitious targets.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you. This is a fantastic opportunity for a Communications professional looking to further their career, whilst making a difference at one of the most innovative and ambitious medical research funding charities in the UK as a Communications Officer.
Do you have:
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Demonstrable excellence in copywriting and editorial skills
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Bachelor’s degree in communications, media communications or a related field, or similar professional level of experience of at least two years
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Understands importance of brand and producing powerful and engaging content that delights and inspires our loyal supporters
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will:
- Develop and implement strategies to engage and steward major donors.
- Cultivate strong, lasting relationships with high-net-worth individuals.
- Play a key role in achieving ambitious fundraising targets.
We’re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays)
Salary: £40,682.16 per annum
Job Purpose:
The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF.
They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+).
Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors.
Knowledge, Skills & Experience:
- Experience in major donor fundraising
- Experience in relationship management, including with senior stakeholders
- Experience in delivering against financial targets
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
- Ability to deal with people at all levels and from a wide range of backgrounds
- Accuracy and excellent attention to detail
- Proven organisational skills with experience of managing multiple tasks and prioritising effectively
- Experience of working in an office environment, maintaining effective administrative systems and procedures
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
- Computer literate and confident in using all Microsoft Office programmes
- Fluency in written and spoken English
- Interest in international, humanitarian work
- Commitment to the aims and values of MSF
- Willingness to travel within the UK
The client requests no contact from agencies or media sales.
As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.
You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.
The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.
The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.
The client requests no contact from agencies or media sales.


