Administrative support volunteer volunteer roles in hounslow, greater london

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

We are looking for dedicated and experienced individuals to join our team at Sharewear Clothing Scheme as volunteer Trustees. In particular we are seeking to recruit a Chair of the Board of Trustees and are also interested in members of the Board of Trustees. Those with expertise in marketing, fundraising, financial management, safeguarding, people management or operational delivery would be particularly welcome. We are looking for individuals with previous experience as a trustee or other applicable skills to contribute through this volunteer role to our continued growth and achieving our mission.

Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. We are seeking 2 volunteers to help us improve and evolve this campaign.

What will you be doing?

Yoga Stops Traffick is an international campaign run by UK registered charity Adventure Ashram to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats, from the UK to Iceland to Costa Rica, to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.

We are seeking  2 volunteers to improve the Yoga Stops Traffick campaign. We've been running this campaign for many years now but sadly despite the campaign's great potential, it has been less and less successful each year. We need some creative marketing and social media experts to help lift this campaign back to its full potential.

Main responsibilities of the role:

• Bring your creative social media and marketing ideas to the team to help us think of new ways to increase awareness of Yoga Stops Traffick to yoga studios and teachers in the UK and worldwide, and help us develop plans to turn these ideas into well-executed action.

• Use your corporate partnerships experience to advise us on the best ways to develop new corporate partnerships - help us identify the best potential partners for the campaign and develop plans for approaching them and developing those relationships.

• Help us plan our social media activity to increase our reach, improve our engagement levels and ultimately drive the success of this campaign.

• If you are experienced using Wordpress and skilled at improving SEO that would be an added bonus - our website has terrible SEO and ranks badly and we no longer have the skills in-house to know the best way to improve our website. However, if this is not part of your skill-set but you can improve our general marketing and social media plans - we would still be grateful for your help!

• Provide other administrative support as needed (this could include website updates, creating marketing materials, sending campaign emails, responding to campaign-related enquiries)

What we offer in return:

• A supportive team to work alongside

• The knowledge you are making a real difference to a small charity that is struggling in the current climate 

• Invitation to Adventure Ashram / Yoga Stops Traffick events

Requirements of role:

• Ideally a commitment of approx. 6-12 hours per week

• Equipment you need: Laptop/PC, Internet Access

What are we looking for?

 We are looking for creative social media and marketing experts whose ideas and experience will take this campaign to the next level. 

Experience in running social media campaigns and creating engaging content is essential for this role.

Excellent written communications is essential for this role.

Experience using WordPress and knowledge of SEO would be very useful - though not vital.

Experience building and developing corporate partnerships for fundraising purposes would be very helpful.

More than anything, we are looking for people who are passionate about making a difference! We would like you to commit to the role until the end of April 2026, with the possibility to extend beyond this.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Would you like to volunteer in a customer facing role at RNIB's Product and Advice Centre in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people?  We need friendly, enthusiastic people like you to give visitors to our building the best possible experience when they come to us for information about our products and services.  Visits to our Products and Advice Centre are a great way of customers finding out about the products and services that RNIB offers, and give customers the chance to try and buy products. 

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments. 

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with people. Some experience of Microsoft Office and Excel would be great but is not essential.

The Product and Advice Centre team is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Product and Advice Centre. Volunteers are needed from 10am until 4pm.

Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing

Time Commitment & Work Schedule:

• First Month:

  • 16 hours total (4 hours per week on Tuesdays)

  • Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)

• Ongoing (After Month 1):

  • 2–3 hours per week on Tuesdays (remote/office-based as needed)

  • Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)

• Additional Requirements:

  • Required to be in the office at least two weeks before each school holiday period for planning and final confirmations

  • Must attend at least 2–3 Jumping Beans sessions per term

About the Role:

Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.

Key Responsibilities:

General Responsibilities

• Lead and manage the Jumping Beans Team to ensure project success

• Coordinate and chair weekly Tuesday evening meetings

• Track team tasks, monitor progress, and ensure timely delivery

• Report regularly to the leadership team

• Collaborate across departments to align project goals and resource needs

On-Site Responsibilities During Jumping Beans Sessions:

1. Staff & Volunteer Coordination

• Brief staff and volunteers on the day’s plan and their roles

• Ensure child-to-staff ratios are maintained

• Manage volunteer and staff attendance

• Act as the main point of contact for staff and volunteer concerns

2. Activity Oversight

• Ensure activities run on schedule and engage children effectively

• Troubleshoot or adapt plans as needed

• Confirm all materials and equipment are prepared

3. Child Safety & Welfare

• Oversee child sign-in/sign-out

• Monitor for safeguarding issues and respond appropriately

• Manage minor incidents and maintain accurate records

• Ensure the venue is safe, clean, and child-friendly

4. Communication

• Welcome and update parents, address any concerns

• Serve as liaison between staff, children, parents, and visitors

• Escalate significant issues to senior leadership

5. Logistics & Administration

• Manage session supplies and resources

• Track attendance, consent forms, and incident logs

• Ensure awareness of allergies and special requirements

• Uphold all safeguarding, emergency, and first aid policies

6. Evaluation & Reporting

• Take note of successes and areas for improvement

• Gather informal feedback from children, parents, and staff

• Report session outcomes to leadership

Qualifications & Experience:

• Previous experience in project management or team leadership (paid or voluntary)

• Excellent organisational, communication, and time management skills

• Creative thinker with strong problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Help bring joy, structure, and support to children and families

• Gain valuable experience in project and team management

• Be part of a passionate, values-driven team

• Expand your network through connections with community leaders

• Personal and professional growth through hands-on leadership

Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.

We are seeking to appoint a voluntary Trustee for our charity who will also take up the role as our secretary.

We are looking for someone who wants to make a difference; helping build & grow the charity with the benefit of good governance. 

Is this role for me?

As you would expect the secretary role will be responsible for supporting the Chair by making sure meetings are communicated, agendas are developed, & that minutes are produced with actions followed up. It would also involve maintaining a well-organised filing system of critical documents, policies & governance records, as well as ensuring compliance with reporting requirements such as Charity Commission filings. But this will not be a case of walking in & taking over the reins; we are going through a period of change & are looking for someone who will help us put in place the processes & controls needed for a well-run charity. 

We are looking for a secretary who will push us & keep us on track. Make no mistake, it will certainly be hard work initially as it will take some time as we work to get everything in place, so you would need to be ready to commit to this. Once things become established then it would be up to you just how much time you want to dedicate beyond keeping everything on track. 

Who is The League of Friends of St Mark’s Hospital Maidenhead?

The League of Friends have been supporting patients in St Mark’s Hospital for over 50 years, helping to provide equipment & an environment that enhances their comfort & care.

We maintain the gardens in the Henry Tudor ward & in Out-Patients, including providing outdoor furniture & planting, as well as providing a range of daily newspapers & making sure a nice cup of Nespresso coffee is available too. We have also helped the hospital over recent years by providing; a cardiac resuscitator, an ECG module, hydraulic treatment couches, specialised podiatry & audiology equipment, and software for a Dexta bone density scanner.

Why are you recruiting now?

While we are proud that we have been supporting St Mark’s for over 50 years, including during the COVID19 pandemic, we have recognised that we now need to need to “regroup”.

The charity has identified 2 immediate objectives; firstly, to develop our fundraising efforts as these have slipped since the pandemic, & secondly, to introduce standards of governance which ensure we fulfil statutory obligations & achieve best practice within a small charity environment. 

We have recently appointed a new Treasurer to strengthen financial controls, & a further trustee with responsibility for developing our marketing effort which will provide a firm footing for fund raising. Further trustees have recently been appointed which support our charitable giving within the hospital. But we recognise that we are lacking the skills, knowledge & disciplines that a good secretary can provide. 

What sort of person do I need to be?

• Hungry for change
• Tenacious
• Pragmatic
• Detailed & meticulous 
• Knowledgeable of charity regulations & best practice - or not frightened to find them out & go on to implement them
• A self-starter who is able to drive us towards the changes needed
• A strong communicator
• Tech savvy – able to use MS office & have the ability to work online as needed 

How much time would I need to dedicate?

You would need to have enough time to arrange, plan & follow up on Trustee meetings. At present these typically take place in alternate months but there may be a need to move these to monthly as the charity grows. One of these meetings will also include the AGM. Meetings are held in Maidenhead.

As secretary there will be other activities which will require action between meetings, for example, keeping the Charity Commission updated, maintaining policies & renewing insurance. While these activities are not onerous their timely upkeep is obviously important.

One of the key features of this appointment will be the need to drive change & establish good governance within the charity. Although we are looking for someone who can help move this forward at speed, we also recognise that “Rome wasn’t built in a day”!

What will I get out of it?

• Helping to make the lives of patients in hospital more bearable is hugely rewarding. 
• The role will be CV enhancing, demonstrating valuable skills & qualities to potential employers; particularly being able to illustrate your ability to influence & to drive change

Is there anything else you think I should know?

Apart from attending our meetings in Maidenhead all other work should be able to be done from home.

This is a volunteer role & necessary expenses incurred will be reimbursed.

About the Charity: Path To Prosper is a UK registered charity that provides professional training to vulnerable young adults in Uganda, enabling them to escape extreme poverty through gaining employable skills. 

Role Overview: The Finance Lead will play a key role in overseeing our financial management, ensuring the charity remains financially sustainable and compliant with all relevant regulations.

You will be responsible for overseeing the financial health of the charity, working closely with the CEO to provide strategic financial advice and support to the Board. You will ensure that our financial operations are transparent, efficient, and compliant with charity law, while reporting to the CEO and Board on key financial matters. You will be entrusted with the responsibility of managing the charity's finances, preparing financial reports, and ensuring that the charity is financially well-positioned to achieve its goals.

Key Responsibilities:

1. Financial administration

   1. Maintain accurate financial records, recording income and expenditure as per agreed categories.

   2. Ensure bank statements match internal financial records.

   3. Process all necessary charity expenses.

   4. Process all invoices received by the charity.

   5. Manage international transfers, and accounts held by international transfer providers. Responsible for transferring funds to agreed providers as per approved budgets and the annual operating plan.

   6. Maintaining charity’s financial signatures as directed by the Treasurer.

2. Financial Oversight:

   1. Lead the charity’s financial planning, budgeting, and forecasting processes in collaboration with the CEO.

   2. Oversee the financial tracking of restricted and unrestricted funds, ensuring that funds are used according to the terms set by donors or funders.

   3. Monitor cash flow, ensuring that the charity’s financial position is healthy and sustainable.

   4. Advise the CEO and Board on financial strategies, risks, and opportunities.

3. Financial Planning

   1. To continually research and suggest to the CEO any changes to banking arrangements that would benefit the charities financial position, such as more favourable banking terms, international financial transfers or interest rates.

   2. To support the operations lead with any approved changes to banking arrangements

   3.  

4. Financial Reporting:

   1. Prepare financial reports for the CEO, including income and expenditure statements, balance sheets, and cash flow forecasts, in line with the organisations agreed income and expenditure categories

   2. Ensure the charity’s financial statements are accurate and comply with accounting standards, charity law, and other relevant regulations. 

   3. Work with external auditors and independent examiners to ensure a smooth annual audit process.

   4. Maintain accurate records and respond to adhoc requests for financial information from the operations team.

5. Compliance and Governance:

   1. Ensure compliance with financial regulations; including the Charity Commission’s requirements and other applicable laws 

   2. File annual returns and financial statements with the Charity Commission in a timely manner.

   3. Advise the CEO and Board on financial governance and risk management.

6. Fundraising and Grant Management:

   1. Support the Fundraising Lead by providing financial insights and reports for grant applications and donor reports.

7. Team Collaboration:

   1. Assist with training or guidance on financial matters where necessary.

Person Specification:

• Essential:

  • Qualified accountant (ACA, ACCA, CIMA, or equivalent) or substantial relevant experience in financial management.

  • Experience with accounting software (e.g., Xero, QuickBooks).

  • Understanding of charity finance; including statutory reporting, VAT, and charity-specific financial regulations.

  • Strong attention to detail and ability to analyse and interpret financial data.

  • Excellent communication skills, with the ability to explain financial information to non-financial stakeholders.

  • Strong organisational skills and the ability to manage time effectively and meet deadlines.

• Desirable:

  • Previous experience as a trustee or in a senior financial role within a charity.

  • Familiarity with charity fundraising practices and grant management.

Benefits:

• Opportunity to make a significant impact on the lives and families of vulnerable young adults living in extreme poverty

• Gain valuable experience in charity finance and governance.

• Work with a committed and passionate team of trustees and volunteers.

• Flexible role that can be done remotely with occasional meetings.

Opportunity to join The Restart Project’s board of trustees

As we embark on implementing our newly formed strategy, we are looking for a finance trustee who can support us by connecting our ambitious goals with financial realities.

Our vision is by 2035, we’ve helped to end the throwaway production and consumption of electrical products. With systemic support, repair and reuse is easier, cheaper and more rewarding for all.

In 2025 we are winning the argument and are now entering a new phase of doing the ‘hard yards’ of getting our ideas implemented. This requires an evolution of our funding model. At the same time, working with companies – who are both part of the problem and part of the solution – poses special challenges for us to get right.

So we are now seeking a committed individual who shares our excitement and can help us realise the opportunities by serving as our finance trustee.

Who are we looking for?

The role would suit an individual looking to support the growth of a small charity, moving us beyond our 10 employees and further strengthening our finance and strategic approaches.

Having trustees with a mix of backgrounds, approaches and perspectives leads to better decision-making. We believe that a governance and accountability structure enriched by multiple voices and intersectional expertise, leads to more thoughtful, informed, just and liberatory strategies, decisions, and practices.

The finance trustee will take the lead at board level on:

• Advise on developing our business model and diversify earned and granted funding sources

• Monitoring and advising on the financial viability of the charity

• Working with staff to develop a three year business plan, our annual budgets and preparing for the yearly reporting to the Charity Commission

• Keeping the Board informed about its financial duties and responsibilities 

Responsibilities as a board member

As well as the finance trustee specific responsibilities above, board members collectively:

• Contribute in giving strategic direction to the charity, setting overall strategy and policy, setting targets and evaluating performance against agreed targets

• Ensure the charity applies its resources exclusively in pursuing its objectives

• Ensure the effective and efficient administration of the charity

• Safeguard the good name and values of the charity

• Declare any conflict of interest while carrying out the duties of a trustee

• Are responsible for the actions of the charity 

• Participate in other tasks as arise from time to time when possible, such as interviewing new staff, helping with fundraising etc.

• Attend quarterly meetings and read papers in preparation for the meeting

• Keep informed about the activities of the charity and wider issues which affect its work

• Be available to staff for advice and enquiries on an ad hoc basis 

Person specification 

We are seeking a finance trustee who has the following:

• Experience in business growth and financial management, ideally with a recognised accountancy or management qualification

• Understanding of charity finance

• A commitment to Restart’s vision, mission and values

• Willingness to devote the time and effort needed to fulfil the role

• A commitment to equity, diversity and inclusion, and to contributing to a positive working culture

Further information is available about both the treasurer and trustee role in the job specifications available on our website.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be: 

• Managing group membership – authorising Requests to Join. 

• Creating a warm and welcoming environment. 

• Supporting group conversations. 

• Working with a Volunteer Moderator Team to create engaging content for the Group. 

• Ensuring House Rules are followed and content is appropriate. 

What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

We’re seeking a trustee with finance experience to join our board. This is an exciting opportunity to help lead Big LeafFoundation in the next phase of its development and to use your skills and experience to make a lasting difference to the lives of displaced young people in Surrey.

We are seeking an individual with:

o financial management experience;

o commitment to our vision, mission and values;

o excellent teamwork and leadership skills and effective decision-making;

o willingness to commit time and effort to the role;

o good, independent judgement, strategic vision and ability to communicate ideas;

o history of impartiality, fairness and commitment to promoting equality and diversity;

o charity sector experience (preferred)

Duties of a trustee with finance experience

○ Chair the Finance and Fundraising sub-committee of the Board.

○ On behalf of the Board, to oversee the production of Big Leaf Foundation’s annual budget, management accounts and annual financial statements.

○ Provide advice, scrutiny and support to the finance coordinator and Board.

○ Act as the Board lead on scrutiny of financial strategy and risk.

○ Ensure that appropriate accounting procedures and controls are in place.

○ Advise on the financial implications of the organisation’s strategic plans.

The statutory duties of a trustee are to:

○ Ensure the organisation complies with its governing document.

○ Ensure that the organisation pursues its objectives as defined in its governing document.

○ Ensure the organisation applies its resources exclusively in pursuance of its objectives – the charity must not spend money on activities which are not included in its own objectives, no matter how 'charitable' and 'worthwhile' those activities are.

○ Contribute actively to the Board of Trustees' role in giving strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.

○ Safeguard the good name and values of the organisation.

○ Ensure the effective and efficient administration of the organisation.

○ Ensure the financial stability of the organisation.

○ Protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds.

○ If the organisation employs staff, to appoint the Chief Executive Officer and monitor his or her performance.

In addition, with other trustees to hold the charity “in trust” for current and future beneficiaries by:

○ Ensuring that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

○ Being responsible for the performance of the charity and for its “corporate” behaviour; ensuring that the charity complies with all legal and regulatory requirements.

○ Acting as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application.

○ Ensuring that the charity’s governance is of the highest possible standard.

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.

What will I be involved in?

• Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Identify and research information relevant to the user’s situation, drawing on resources available.
• Being online and knowledgeable of Microsoft packages and the use of emails
• Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.   

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.

We are recruiting a new Trustee!

Training Link, a small friendly charity based in Somers Town, near the British Library, is looking for a new trustee to join our Board.

Becoming a trustee for Training Link is an exciting and fulfilling role. The role of a trustee is to ensure that our charity fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation.

About Training Link

Training Link is a small and welcoming charity based in the St Pancras and Somers Town ward of the London Borough of Camden where 18% of residents have no qualifications. We provide a range of IT training, accredited vocational training, employability support, ESOL, one to one literacy support and advice and advocacy, mainly around benefits and immigration. The aim is to help people gain employment or to move on to further education, training or volunteering.

Training Link is a registered charity No 1051662 and a company limited by guarantee.  It is a well-established organisation, set up forty years ago and with a good local reputation. 

Our Team 

There is a staff team of six, mainly working part time for one or two days per week.  There are six regular volunteers and a further twelve or so volunteers providing ESOL (English as a second language) support.  Training Link is run by a Management Committee consisting of the Trustees, Director and three Management Committee members.

The role of a Trustee 

Training Link is governed by a Management Committee which currently consists of five Trustees and three others who support the Trustees. The management committee members make sure that the charity does what it was set up to do and that it is run effectively. The management committee meets approximately every two months.  In between meetings there are smaller sub-groups which meet to address specific tasks such as finance and fundraising.

 The trustees are legally responsible for overall management and decision-making and must act with integrity, openness and honesty.  They need to be willing to give their time to take an active part in running Training Link and they must be committed to Training Link’s diversity and inclusion policy and practice. All trustees are expected to attend at least 75% of Management Committee meetings per year.

Reimbursement of expenses

Trustees and Management Committee members can be reimbursed for expenses such as travel linked to Training Link activities but will not be paid simply for being a Trustee or for carrying out tasks for Training Link.

Becoming a Trustee

To apply, please e-mail us your CV and a short covering letter to Tanya Buynovskaya saying why you want to be a Training Link Trustee and what skills you can bring to our organisation.

The first step is an informal conversation with Training Link’s Director.  You will be given an overview of our current work and will be given further information about our governance, policies and financial situation.

The second step is a formal interview with trustees which will take place in September. If selected, you will be invited to join our Management Committee and will receive a proper induction from both the Director and the Chair of the Board.

You will also be required to give your permission for us to apply for a DBS check for you and you must let us know if you joining us would involve any conflict of interest.

Rewards of Trusteeship

While being a trustee does involve time and commitment, the satisfaction and sense of achievement that you gain from the role more than makes up for this.  We do make a real difference to people’s lives through improving their confidence and skills and providing the opportunity to get accredited qualifications.  And of course, being a charity trustee can open the door to other opportunities.

How to Apply

To apply, please e-mail us your CV and a short covering letter saying why you want to be a Training Link Trustee and what skills you can bring to our organisation. The deadline for applications is Monday 11th August 2025.

Exciting Volunteering Opportunity: Join CGD Society as Secretary to the Board of Trustees 

Are you passionate about governance and looking to make a meaningful impact? The CGD Society (CGDS) is seeking a dedicated individual to join the trustee board as Secretary of the Board. This position offers a unique chance to lead on governance initiatives while collaborating closely with a supportive team of Trustees and staff.

As Secretary, you’ll wear two important hats:

• Company Secretary: Keeping our records in order, organising board meetings, and ensuring timely filings with regulatory bodies.

• Governance Lead: Driving best practices, staying ahead of regulations, and working to strengthen our charity's governance framework.

You'll have strong support from our Chair, Treasurer, Executive Director, and the Governance & Finance Subcommittee. 

We’re looking for someone who’s committed and wants to make a difference in supporting those affected by CGD, Chronic Granulomatous Disorder, a rare genetic disorder. With resources like our Governance Calendar and guidance from experienced colleagues, you’ll have everything you need to succeed.

To find out more please read the job specification.