Administrative volunteer roles

The Bromley Experts by Experience Secretary will play a vital role, working with the Chief Executive Officer (CEO) and Chair of Trustees. You will help the Trustee Board carry out their duties in an efficient manner, ensuring all governance documents and procedures are followed. The Secretary will ensure the smooth and efficient running of accessible trustee board meetings and will be the Trustee responsible for leading preparation, administration, and delivery of the AGM.

The Secretary will ensure the trustees recognise and complete relevant actions related to their decisions, and that all decisions made by the trustees comply with the relevant legislative and regulatory requirements the charity is subject to, are in accordance with Bromley Experts by Experience’s governing documents, reflect the aims of the charity, and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Working closely with the Chief Executive Officer (CEO) and Chair of Trustees, the Secretary will ensure the charity meets all its regulatory requirements, has strong governance and foundations to enable Bromley Experts by Experience to achieve as much as we can in future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Secretary:

• Prepare agendas in consultation with the Chair and CEO.
• Ensure arrangements for meetings are met including hybrid arrangements and access requirements of attendees.
• Receive agenda items from other Trustees and circulate agendas and any supporting papers in good time.
• Check that quorum is present at each meeting (including hybrid attendance)
• Minute meetings, circulate draft minutes and action points to Board members.
• Ensure the Chair signs (electronic or wet) minutes once approved.
• Check Trustees have carried out action(s) agreed.
• Circulate agendas and minutes of the annual general meeting (AGM) and any special or extraordinary general meetings.
• Ensure up-to-date records are kept of Trustee Board membership.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.

• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Secretary should expect to serve for a minimum of 12 months.
• The Secretary is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• An understanding of how to make meetings accessible.
• Experience of minute-taking and strong record keeping skills.
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Secretary role, and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Secretary must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Secretary will require a DBS Check to be completed.

Location: Oxfordshire Discovery College, Didcot 
Commitment: To be confirmed with the volunteer  - Expected minimum 3 hours a week for a period of 6 weeks.
Reports to: Volunteer Manager

Role Overview

We are seeking a confident and compassionate volunteer to co-facilitate our mental health and wellbeing programmes for adults who care for or support young people struggling with their mental health. Working alongside an ODC staff facilitator, you'll help create safe, inclusive spaces that encourage open conversation, emotional safety, and mutual respect. 

This role is ideal for someone with lived or professional experience of mental health who is confident working with groups and interested in supporting others. You’ll contribute to meaningful sessions that empower adults and indirectly benefit young people across Oxfordshire.

We ask all volunteers to be open, honest, and reflective about the skills they already bring, the areas they’d like to develop, and their current mental health and wellbeing so that we can support you to facilitate safely and sustainably.

This is a rewarding opportunity to make a real difference in the lives of young people, while being part of a collaborative, values-driven team. It’s also a great chance to develop your facilitation skills and gain hands-on experience in mental health psychoeducation. We provide full training, regular supervision, and ongoing support and we welcome applications from individuals with diverse backgrounds and experiences.

Key Tasks

As a facilitator, your activities may include, but are not limited to:

• Being reliability, committing to agreed dates and tasks

• Co-facilitate engaging, structured group sessions for supportive adults in a community setting, alongside one of our staff facilitators

• Create a safe, inclusive and supportive group environment, encouraging participation, emotional safety, and mutual respect

• Managing the group alone for short periods and engaging in sensitive 1:1 conversations if the staff facilitator is briefly otherwise engaged.

• Undertake appropriate safeguarding training, be alert to safeguarding concerns, follow ODC’s safeguarding procedures, and report any concerns promptly to the designated safeguarding lead.

• Assist with setting up and packing down sessions, and help manage session resources as needed

• Take part in session debriefs, offering insights and feedback to support ongoing programme improvement

• Participate in relevant training and supervision, including safeguarding, ODC  policies, programme orientation, and ongoing reflective practice

• Work alongside ODC staff, upholding our values around co-production, youth voice, and mental health support

Optional Activities

• Support with session planning and preparation, contributing ideas and helping shape delivery in line with programme aims

• Support with programme administration and data entry, such as attendance logs, feedback forms or basic evaluation tasks

• Where appropriate and possible to share parts of your own lived experience journey

• Carry out 1:1 learning and support meetings with participants prior to programme delivery. 

Skills and Experience

We’re looking for volunteers who can bring some of the following skills and experience to the role. We don’t expect that you will meet every point — we value both professional and lived experience, and we offer training and support to help you grow and develop your skills.

• Working with adults in group settings

• Experience as a supportive adult to a young person struggling with their mental health

• Knowledge of mental health, emotional wellbeing, and youth voice

• Planning, organising and basic admin tasks

• Computer literate

• Working as part of a team and ability to reflect on your own practice

• Awareness of safeguarding principles 

• Lived experience of mental health challenges (this may include your own experience or supporting others)

• Professional expertise eg mental health, education, youth work 

What We Offer

• Training: Full training provided.

• Opportunities for development: We will support you to build confidence, grow your skills and gain valuable experience with this role.

• Regular Supervisions: Supportive check-ins to review your role and tasks.

• Wellness Action Plan: We prioritise volunteer well-being through personalised wellness plans.

• Make an Impact: Your involvement will significantly enhance our ability to provide services effectively and make a difference to the lives of young people in Oxfordshire.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

About the Charity: Path To Prosper is a UK registered charity that provides professional training to vulnerable young adults in Uganda, enabling them to escape extreme poverty through gaining employable skills. 

Role Overview: The Finance Lead will play a key role in overseeing our financial management, ensuring the charity remains financially sustainable and compliant with all relevant regulations.

You will be responsible for overseeing the financial health of the charity, working closely with the CEO to provide strategic financial advice and support to the Board. You will ensure that our financial operations are transparent, efficient, and compliant with charity law, while reporting to the CEO and Board on key financial matters. You will be entrusted with the responsibility of managing the charity's finances, preparing financial reports, and ensuring that the charity is financially well-positioned to achieve its goals.

Key Responsibilities:

1. Financial administration

   1. Maintain accurate financial records, recording income and expenditure as per agreed categories.

   2. Ensure bank statements match internal financial records.

   3. Process all necessary charity expenses.

   4. Process all invoices received by the charity.

   5. Manage international transfers, and accounts held by international transfer providers. Responsible for transferring funds to agreed providers as per approved budgets and the annual operating plan.

   6. Maintaining charity’s financial signatures as directed by the Treasurer.

2. Financial Oversight:

   1. Lead the charity’s financial planning, budgeting, and forecasting processes in collaboration with the CEO.

   2. Oversee the financial tracking of restricted and unrestricted funds, ensuring that funds are used according to the terms set by donors or funders.

   3. Monitor cash flow, ensuring that the charity’s financial position is healthy and sustainable.

   4. Advise the CEO and Board on financial strategies, risks, and opportunities.

3. Financial Planning

   1. To continually research and suggest to the CEO any changes to banking arrangements that would benefit the charities financial position, such as more favourable banking terms, international financial transfers or interest rates.

   2. To support the operations lead with any approved changes to banking arrangements

   3.  

4. Financial Reporting:

   1. Prepare financial reports for the CEO, including income and expenditure statements, balance sheets, and cash flow forecasts, in line with the organisations agreed income and expenditure categories

   2. Ensure the charity’s financial statements are accurate and comply with accounting standards, charity law, and other relevant regulations. 

   3. Work with external auditors and independent examiners to ensure a smooth annual audit process.

   4. Maintain accurate records and respond to adhoc requests for financial information from the operations team.

5. Compliance and Governance:

   1. Ensure compliance with financial regulations; including the Charity Commission’s requirements and other applicable laws 

   2. File annual returns and financial statements with the Charity Commission in a timely manner.

   3. Advise the CEO and Board on financial governance and risk management.

6. Fundraising and Grant Management:

   1. Support the Fundraising Lead by providing financial insights and reports for grant applications and donor reports.

7. Team Collaboration:

   1. Assist with training or guidance on financial matters where necessary.

Person Specification:

• Essential:

  • Qualified accountant (ACA, ACCA, CIMA, or equivalent) or substantial relevant experience in financial management.

  • Experience with accounting software (e.g., Xero, QuickBooks).

  • Understanding of charity finance; including statutory reporting, VAT, and charity-specific financial regulations.

  • Strong attention to detail and ability to analyse and interpret financial data.

  • Excellent communication skills, with the ability to explain financial information to non-financial stakeholders.

  • Strong organisational skills and the ability to manage time effectively and meet deadlines.

• Desirable:

  • Previous experience as a trustee or in a senior financial role within a charity.

  • Familiarity with charity fundraising practices and grant management.

Benefits:

• Opportunity to make a significant impact on the lives and families of vulnerable young adults living in extreme poverty

• Gain valuable experience in charity finance and governance.

• Work with a committed and passionate team of trustees and volunteers.

• Flexible role that can be done remotely with occasional meetings.

Can you support our trust in its innovative approach?  Do you share our values of inclusion, innovation & impact? Are you excited about Educational and Operational Excellence. Could you be an #EMATter? What would it mean for you?

What will you be doing?

EMAT needs a committed and enthusiastic trustee, with experience in holding senior leaders to account whilst sharing their professional experience and expertise.  Our recent skills audit shows our board to have a broad and deep skill base and we are now looking to build upon that with colleagues that have specific interest and or experience in Equality, Diversity & Inclusion and / or Safeguarding. 

Any new governance #EMATters will ideally be local to, or have strong links to Northamptonshire and / or Milton Keynes and will have capacity to attend at least 6 x 2 hour meetings in person at our central office in Grange Park (Hybrid attendance is available when necessary).   We would particularly welcome those that have additional capacity to then attend opportunities throughout the academic year, to really get to know the trust, it's academies and all those that work and learn within them. 

What are we looking for?

We would welcome applications from committed and enthusiastic members of our local community (Northamptonshire and Milton Keynes) who have a passion for education and opportunities for young people.

We are particularly interested in those with lived or professional experience of Equality, Diversity & Inclusion and / or Safeguarding. Previous experience of governance is not a pre-requisite but is welcomed. 

Trustees must be confident to speak within a group and express their opinion and share their expertise.

What difference will you make?

As a member of our board you will support and shape our work and strategic direction, as well as help us achieve our purpose that every child will be the best that they can be. 

In joining a well established and effective board you will contribute to supporting our trust in its innovative approach. We have exciting projects focusing on inclusion and equality, that will benefit from your experience as well as an ongoing cycle of continuing improvement and pursuit of Educational and Operational Excellence. Could you be an #EMATter?  What would it mean for you?

Our trustees have a trust level responsibility but are strongly encouraged to network and interact with our local advisory boards so that they have a strong understanding of each of our academies when discussing and challenging finance, risk, safeguarding, teaching and learning and 'beyond the classroom' services.  

Before you apply

Please express your interest through Reach in the first instance.  We can then have an informal conversation, either in person or on teams about the role, before we ask you to complete an application form and our safer recruitment process. 

We are looking for a music lover to assist with the listing, sales and dispatch of vinyl records through our established Discogs sales platform. As a Vinyl Specialist Volunteer, you will help us make the most of our fantastic, donated records. From Abba to Ziggy Pop, we get a bit of everything here and that’s why it’s such a special & interesting volunteer role. Best of all you’ll be raising vital funds to support The Hospice of St Francis with every sale!

Are You Ready to Bring SUNSHINE to London?

Join Us and Ignite Hope, Connection, and Joy!

Imagine a London where no one feels alone. A city vibrant with genuine connections, powerful community spirit, and endless joy. That's the future we're building at SUNSHINE, a brand-new, 100% volunteer-run charity launching with a heartfelt mission: to combat loneliness and transform countless lives for the better.

We're in the exhilarating start-up phase, laying the groundwork to officially launch and register. This isn't just an opportunity; it's an invitation to be a founding force, to shape our future, and to make a monumental impact from day one. Your passion, skills, and energy aren't just welcome—they're essential to lighting up London!

Calling All Service & Programme Development Visionaries!

We're seeking a dedicated Service & Programme Development Manager to join our pioneering team and help us build something truly extraordinary. If you're ready to roll up your sleeves and contribute your unique talents, this is your chance to leave an indelible mark on London's heart.

This vital role is about bringing SUNSHINE's mission to life through impactful activities. You'll be the architect behind our initial offerings, responsible for crafting, designing, setting up, managing, and monitoring our services and activities. As a start-up, our interim focus will be on delivering monthly or short-term programmes (up to 12 weeks). This strategic approach will allow us to measure our impact, adapt and develop our services, and easily upscale as needed, ensuring we manage our capacity as a volunteer-run charity and guarantee sustainability.

Here's where your brilliance can make a difference:

• Design & Innovate: Craft engaging, person-centred programmes and activities that directly combat loneliness and foster genuine connection.

• Strategic Setup: Implement efficient processes for launching and delivering our initial monthly and short-term programmes.

• Monitor & Measure: Develop and apply tools to track the success and impact of our services, providing crucial data for future growth.

• Adapt & Evolve: Use insights from monitoring to refine and develop programmes, ensuring they remain relevant and effective.

• Capacity & Sustainability: Plan and manage programmes with a keen eye on our volunteer capacity, ensuring everything we do is sustainable as we grow.

Why SUNSHINE?

This is more than volunteering; it's a chance to be part of a vibrant movement from the very beginning.

You'll:

• Shape a Legacy: Be a foundational member of a charity set to profoundly impact London.

• Connect & Grow: Work alongside passionate individuals, expand your network, and develop new skills.

• See Your Impact: Directly contribute to creating a more connected, joyful city.

• Experience the Excitement: Thrive in a dynamic, start-up environment where your ideas matter.

Ready to Ignite Change?

If you're eager to transform lives and build a brighter, more connected London, we want to hear from you!

Your help during this initial phase is absolutely critical to bringing SUNSHINE to glorious life.

Join our passionate team and help us build a brighter, more connected world for all.

We're SUNSHINE:

Combating Loneliness and Social Isolation across London and Beyond!

Welcome to 2-3 Degrees

Thank you for your interest in the role of Trustee of 2-3 Degrees Legacy CIO. 

Since launching in March 2016 we have worked with over 10,000 young people across the UK, delivering fun, engaging and dynamic workshops and programmes to inspire young people to become the best version of themselves. Following a period of growth and reflection, we are embarking on the journey to establish our own charity.

The new charity will become a platform for us to grow our reach and impact, delivering more transformational programmes for young people.

We are looking for exceptional candidates to join our Trustee Board, providing strategic guidance and oversight during this crucial transition.

Trustee Duties and Responsibilities

• Support and provide advice on 2-3 Degrees Legacy CIO’s purpose, vision, goals and activities. 
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee 2-3 Degrees Legacy CIO’s financial plans and budgets and monitor and evaluate progress. 
• Ensure the effective and efficient administration of the organisation.
  • Contribute to regular reviews of 2-3 Degrees Legacy CIO’s own governance. 
  • Attend Board meetings, adequately prepared to contribute to discussions.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Harness personal and professional networks to support our fundraising strategy.
• Keep abreast of changes in 2-3 Degrees Legacy CIO’s operating environment.
• Use independent judgement, acting legally and in good faith to promote and protect 2-3 Degrees Legacy CIO’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of 2-3 Degrees Legacy CIO’s objectives, aims and reputation by applying your skills, expertise, knowledge and contacts.
• Jointly with other Trustees, to hold the charity ‘in trust’ for current and future beneficiaries.

Support

• 2-3 Degrees Legacy CIO is committed to developing and supporting our Trustees throughout their time on the Board, from initial induction to training and mentoring.

Time commitment

• Trustees are volunteers. You should be able to commit at least half day a month (4 hours) to support the work of the charity. This will include keeping abreast of the work of the charity through reading staff reports and attending Trustee Board meetings four times a year, responding to emails and providing advice and support to staff as necessary. In addition, you should be able to attend at least one full Board Development Day per year.

• Alongside this, Trustees are expected to have a passion for the 2-3 Degrees mission and engaging with young people, this should be reflected (but not limited to) attending a minimum of 2 workshops per year to stay engaged with the impact of the organisation and its key events. 

Term of office

• Trustees are appointed for a three-year term of office.

*Read more about our organisation via the attached PDF, which will become visable when you start the application*

FINANCE VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local branch Finance/Treasurer volunteer, you’ll make sure your branch gets the most for its money.

You’ll maintain income and expenditure records to document and report on branch finances. You’ll manage their accounts and make financial information easy to understand.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Accurately maintaining income and expenditure records to  document and report on branch finances

• Offering objectivity around the spending of money and ensuring money is spent in a cost-effective manner

• Approving income and expenditure with the other branch bank account signatories

• Ensuring that our financial requirements and policies relating to group finances are followed

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Experience in bookkeeping, budgeting, and planning income and expenditure

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal data safe

• A commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time

At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home a such an assortment of wildlife. 

We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.

By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry.

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.

Key tasks

• Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.

• Diagnose and resolve user interface (UI) issues specifically related to the student application.

• Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.

• Effectively escalate complex or unresolved technical problems to the digital team.

• Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.

• Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.

What we’re looking for

• Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.

• Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.

• Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.

• Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.

• Familiarity with support ticketing systems and knowledge base management.

• Ability to work collaboratively with cross-functional teams.

• A proactive attitude towards identifying areas for improvement in support processes and user experience.

• Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in design and digital marketing.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

BRANCH TRUSTEE – TREASURER

RSPCA Lincs Mid, NE and Lincoln

Are you passionate about animal welfare? We are looking for an enthusiastic person who understands charity finance to support us in our mission to prevent cruelty, promote kindness and alleviate the suffering of animals.

We are looking for someone to volunteer as a Branch Treasurer for our **Lincoln Mid, NE and Lincoln Branch.** This role would play a vital role in supporting the Branches affairs so that it is governed and managed effectively, whilst continually having animal welfare at the forefront of their mind.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Treasurer

•  Implement and maintain sound financial systems.
• Take a lead role in ensuring the committee set annual financial budgets and plan the branch income and expenditure.
• Provide a written financial report for every branch meeting.
• Liaise with auditors/independent examiners regarding the production of the annual branch accounts and the treasurer’s report.
• Maintain control of all bank accounts as authorised by the committee.
• Execute and operate branch committee financial decisions and act as branch co-signatory. Maintain control over all branch paying-in books and receipt books and to ensure their correct use.
• In the absence of a branch box secretary, to assume responsibility for the branch network of collection boxes.
•  Arrange payment of the annual branch contribution to the appropriate RSPCA fund.
• Coordinate financial control of all branch fundraising activities.
• Make quarterly VAT returns to headquarters promptly.
•  Ensure the production, monitoring and annual review of the branch’s financial risk management strategy in accordance with the charity commission’s requirements.
•  Liaise with branch officers, branch support specialist and Branch finance co-ordinator on Financial affairs as necessary and alert them immediately to any possible difficulties or irregularities.
•   Ensure the retention and safekeeping of all branch financial documentation for the appropriate time as set by the charity commission.

What we are looking for in a volunteer:

• Time Commitment: You will be able to commit to attending monthly committee meetings, each lasting approximately three hours.
• Financial Oversight: Between meetings, you will carry out key financial responsibilities including preparing financial reports for the committee, monitoring the annual budget set by the trustees, and ensuring financial activities align with agreed targets.
•  Professional Qualifications: You will hold, or be actively working towards, a recognised professional finance qualification such as CIMA or ACCA.
•  Charity Finance Knowledge: Ideally, you will have experience within the charity sector, with a strong understanding of areas such as Gift Aid, Charity Commission reporting requirements, and the management of restricted funds.
•  Financial Systems Experience: Proficiency in using financial software is essential, with experience in Xero being highly desirable as it is the platform currently in use.
• ·Regulatory Compliance: You should have a sound working knowledge of HMRC regulations, including PAYE, Employer’s National Insurance contributions, and VAT rules applicable to charities.

What we can offer you as a volunteer Branch Treasurer

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
•   A way to expand your professional and personal network through working with like-minded people.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our trustee roles are subject to an informal interview and opportunity to meet the board, which comprises of 12 members. We will ask you to provide contact details for two referees. Trustees are required to be, or be willing to become, members of the RSPCA, supporting the values and mission of this respected charity.