Administrative volunteer volunteer roles in west london, greater london
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the South West Bucks Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.
Role Overview
As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.
Key Responsibilities:
Exit Procedures & Offboarding
- Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
- Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
- Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.
HR Records & Compliance
- Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
- Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
- Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.
Administrative Support
- Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
- Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
- Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.
Data Protection & Security
- Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
- Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
- Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.
Qualifications
- Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
- Skills:
- Exceptional attention to detail and organisational skills.
- Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
- Strong written communication skills for drafting policies, reports, and employee correspondence.
- Knowledge:
- Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
- Familiarity with D&I principles and their application to HR processes.
- Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.
Personal Attributes
- A meticulous problem-solver who takes pride in accuracy and compliance.
- Discreet and trustworthy when handling confidential information.
- Proactive self-starter who thrives in a remote, fast-paced environment.
- Team-oriented with a “no task too small” mindset and a commitment to collective success.
Why Join QuilomboUK?
- Impact: Ensure the integrity of HR systems that directly support equity and social justice.
- Flexibility: Work remotely with a team that values work-life balance and inclusivity.
- Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
- Culture: Join a collaborative, values-led team where your contributions are celebrated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the South West Bucks Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have administrative experience and looking for a meaningful way to give back? Help support our charity with your skills, so that we can support the mental health of more women at the most challenging times of their lives.
Description
We are seeking an administrative volunteer to support our charity’s operations. This role offers an excellent opportunity to contribute your skills to a meaningful cause.
What impact will you have?
Your support will help us reach more women seeking mental health support via our 1-1 counselling services.
About the role
Description
We are looking for a volunteer who can support us in creating:
Manage emails and diary management
Assist with general admin tasks
Some operational support, such as helping to organise meetings/events
Skills
· Strong organisational and digital skills
· Friendly and clear communicator
· Comfortable using email, Word/Excel
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Role Description:
This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.
The role of the Administrator Volunteer is to support the coordinator with:
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Meet with Men’s Minds coordinator each week to discuss administrative tasks (online or in person).
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Respond to general enquiries about the service
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Respond to weekly emailed invitations for our Service Users and collate the results on a spreadsheet
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With coordinator oversight, complete onboarding processes and upload to our data management software ‘Views,’ upload data related to
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With coordinator oversight, collate and present relevant data
We are looking for someone who:
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To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
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Are a non-judgmental and friendly individual who can communicate across different mediums(email, phone etc)
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To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
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Are empathic and understands the stigma / social bias's surrounding mental health
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Are able to take on any ad hoc admin/support responsibilities
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We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
To apply, please send your CV and expression of interest addressing the below answers:
Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Admin Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.
Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.
Key Responsibilities:
Event Coordination Support
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Schedule and manage logistics for project events, workshops, and community showcases.
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Track bookings, rehearsals, and venue use to ensure a smooth timeline.
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Support RSVP management and communication for performances and activities.
Data & Documentation Management
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Maintain and organise project records such as attendance sheets, registration forms, and feedback.
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Ensure digital files are properly stored and accessible for all team members.
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Assist in compiling reports and summaries post-events.
Communication & Liaison
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Serve as a contact point for public and internal queries related to the project.
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Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).
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Communicate with facilitators, artists, and partners to confirm details and provide logistical support.
Resource & Inventory Support
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Track inventory of promotional and event materials.
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Assist in coordinating procurement and delivery of materials for activities and performances.
Volunteer Coordination
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Monitor onboarding progress of volunteers engaged in Solta o Jogo.
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Assist with preparing and maintaining volunteer schedules.
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Provide administrative support during volunteer briefings and training.
General Administrative Duties
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Take meeting minutes and circulate action items.
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Help draft internal updates, task lists, and team reminders.
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Provide general clerical support as needed.
Required Qualifications:
Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.
Skills & Attributes:
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Excellent organisational and time-management skills.
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Proficiency in Microsoft Office (especially Word and Excel).
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Strong verbal and written communication skills.
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Attention to detail and ability to multitask efficiently.
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Friendly, professional, and proactive attitude.
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Ability to work independently as well as collaboratively with remote teams.
Benefits:
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Gain practical experience in nonprofit administration and cultural event coordination.
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Work flexibly with a remote, supportive team.
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Contribute to a vibrant, meaningful community project.
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Receive mentoring and transferable skill development.
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Local travel reimbursement for any in-person events or meetings (if applicable).
Equality Statement:
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you’re keen to develop your research and admin skills, learn more about fundraising, make an incredible difference to saving rainforests, and have some spare time, this could be a great opportunity for you!
Rainforest Trust UK is seeking a Volunteer Research Assistant to support our fundraisers with identifying and researching potential new donors, other funders and advocates. Our research activities are hugely important as they inform, guide and direct our fundraising efforts and you will help us to secure invaluable funds for our conservation programmes across the globe.
This role would be ideal for an aspiring major donor or trusts & foundations fundraiser or someone who loves to research, has an interest in data, an eye for detail and is passionate about fundraising for environmental causes. There will be a strong focus on ethical fundraising practices such as GDPR compliance and completing due diligence on prospects.
We will provide induction training and appropriate ongoing support and guidance relevant to the role. By the end of the volunteering opportunity we hope that you will be a confident fundraising researcher with the ability to identify funding sources, make good judgement calls and be able to support fundraising managers.
This role is based remotely.
Role commitment: flexible but ideally between 5-12 hours per week, spread over over 1-2 days
We will be reviewing applicants on a rolling basis so please get in touch as soon as you can.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
We are seeking an applicant who can travel to the Harlow/Sawbridgeworth area 3-4 times per year for meetings.
What we need from you
You’ll be:
- Disseminating relevant organisation-wide information and updates to the branch volunteers
- Supporting engagement and communication between the branch and wider organisation
- Drafting committee meeting agendas and taking and sharing meeting minutes
- Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
- Supporting the administration and update of the branch annual plan
- Sign-posting queries from members of the public
- Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Hub Administrator at Watford & Three Rivers Refugee Partnership
Location: St Mary’s Church, Watford
Time Commitment: Tuesday 10.30-2 and 2 hours admin from home
About Us:
We are a community-driven charity dedicated to supporting asylum seekers and refugees as they rebuild their lives with dignity, hope, and belonging. Our Social Hub offers a welcoming space where individuals and families can connect, access support, learn new skills, and build friendships.
Role Overview:
As a Social Hub Administrator, you’ll play a vital role in ensuring the smooth running of our weekly Social Hub. You'll help manage basic admin tasks, support event and activity planning, and act as a friendly, organised point of contact for both visitors, clients and volunteers.
Key Responsibilities:
· Welcome clients to the hub and provide general information about services and activities.
· Maintain up-to-date records of attendance, volunteer rotas, and bookings.
· Help coordinate schedules for activities, workshops, and social events.
· Support communications by helping with newsletters, flyers, and social media posts (optional).
· Assist with keeping the space tidy and organised.
· Apply for Social Hub expenses.
· Manage the Tuesday Social Hub when the Social Hub Coordinator is not present.
· Collaborate with volunteers, staff, and clients to create a warm, inclusive environment.
What We’re Looking For:
· Friendly, reliable, and well-organised
· Good verbal and written communication skills
· Comfortable using basic IT (email and Microsoft)
· Respectful of confidentiality and boundaries
· Able to work independently but also as part of a team
What We Offer:
· A warm, supportive volunteer environment
· Full induction and on-the-job training
· Opportunities to develop skills in administration, coordination, and community engagement
· A chance to make a meaningful difference in people’s lives
Applicants nee to be able to voluteer for at least six months and live in the Watord / Three Rivers area ideally).
If you are interested in becoming Social Hub Administrator, please apply via Charity Jobs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.