Administrative Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
About the Donated Stock Team
The Donated Stock Team is responsible for driving stock donations across the whole of retail and stimulating partnerships that will lead to stock donations. We also work on for brand awareness through social media to encourage more people to donate stock.
The team is incredibly passionate about the work they do and are proud of their achievements, including increasing stock donations by +50% year-to-date and winning the Sense Team Award for Professional excellence. This role provides our team the support to help raise income through our shops with a focus on helping us coordinate our stock and by providing administrative support.
Key duties
· Answering queries from the Sense shops.
· Supporting with donated stock campaigns.
· Carry out activities to promote stock generation.
· Data administration tasks.
· Promote volunteering and fundraising opportunities within local communities.
Skills & qualities
· Excellent written and verbal communication skills.
· Passionate about Sense’s mission and the positive impact recycling and reusing pre-loved clothing can have on our world.
· Able to engage with people from all backgrounds.
· Able to create and maintain and accurate records.
· Self-motivated and supportive of other team members.
· Organised and able to prioritise effectively.
· Creative, able to innovate to find new ways to generate stock.
· Good level of IT literacy.
· Experience of working/volunteering in a similar environment is helpful, but not essential.
What Sense offers
· A full induction with ongoing support and guidance from the Donated Stock team.
· The chance to be involved in a wide range of exciting activities and events.
· The opportunity to make an invaluable contribution to Sense and the people we support.
· A reference for other paid or voluntary work (available on request).
· A way to put your skills and experience to practice, helping reduce waste to landfill and helping Sense achieve our mission.
· Our site has free parking available to our volunteers.
Our values
Everything we do is underpinned by five core values. These values shape the way we work as we pursue our vision of a world where no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential.
· We include
· We collaborate
· We find a way
· We challenge
· We celebrate
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.
Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.
Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:
- Developing skills and confidence
- Teach prisoners to stitch FCW products within the framework of our training programme
- Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
- Encouraging and helping prisoners who wish to undertake their own creative projects
- Teaching prisoners to stitch FCW products within the framework of our training programme
- Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
- Encouraging and helping prisoners who wish to undertake their own creative projects
It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. .
Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find put more details about the role and what we offer to our volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.
These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?
We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross in Lille. The programme will run from September 2024 – August 2025.
You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the French Red Cross undertake in Lille. This is a great opportunity to get involved in these projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!
The French Red Cross operates a project called “Mobile support programme for migrants” (DMSE) along the shores of northern France. This programme aims to “go towards” migrants and provide them support directly in the makeshift camps. The project offers three main services: access to care, maintaining and restoring family links and supporting unaccompanied children. The successful volunteer will likely spend 2 days a week in the field supporting migrants, 1 day in the office providing administrative and logistical support and 1 day will be dedicated to their individual Element project, a chance for the volunteer to develop their own project or cultural exchange activity. The remaining day will be treated flexibly and could see the successful volunteer supporting the French Red Cross on their other projects such as helping the FRC in launching first aid training for migrants.
Please note that only young people based in Wales can apply for this role. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.
The closing date for applications is Wednesday 1 May 2024.
Successful applicants will ideally satisfy any one of the following criteria:
- Low household income (under £26,000).
- Are carers/have experience in the care system.
- Have accessed free school meals.
- Are a refugee.
- Are currently seeking asylum.
- Are disabled or have additional needs.
The client requests no contact from agencies or media sales.
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To be the first point of contact for the Mind in Somerset in North Somerset in the Citizens Advice offices
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To provide emotional listening support sessions on a short-term basis
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To effectively signpost clients to longer-term support either through Mind in Somerset services or partner providers in the area
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To be able to work within your level of capability and training, identifying opportunities to link in with other support available.
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To maintain records on our computer system of all appointments attended
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Answer the telephone and support general administration including responding to e-mail queries.
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To respond to email inquiries that may come through our main website offering virtual navigation to appropriate support.
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Providing service users with a signposting and information
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Basic administrative support as required e.g. photocopying, scanning, and making phone calls.
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Effectively take and distribute messages to relevant project leads
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To attend the organisation update meeting
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
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To adhere to all volunteer policies of the organisation.
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There may be other duties required of our volunteers from time to time.
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To support the Community Day facilitator on a Friday afternoon in a creative session designed to reduce isolation and create opportunities for connectivity and conversation amongst Peers.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers.
About the Role
Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Responsibilities in this role include:
- Providing information and advice to health and social professionals and service users
- Processing new referrals
- Navigating and inputting information into our secure database, handling client data and sensitive information
- Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by people impacted by BPD, or willing to learn about this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
- Develop skills in providing signposting, information and advice
- Gain knowledge of the support service options available to people in the UK
- Gain experience of multi-agency partnership working
We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role.
We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Marie Curie Companion service is provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of our volunteers.
We’re looking for an experienced volunteer admin assistant to assist in the smooth running of our Companion Service.
Your role will include some of, but is not restricted to, the following tasks:
- Provide administrative support within the Helper service often within a hospice setting.
- Update computerised records
- Assist with office duties such as mailings, filing and inventories
- Assist with any relevant photocopying
- Operate within all relevant policies and guidelines, including health and safety, equal opportunities, confidentiality and financial regulations.
Are you an advocate for an individual’s right to privacy? Do you believe that people should know how their personal information is being used, stored and shared? What about the right to only receive communications that they want?
If so, please get in touch to become a data governance volunteer! At the MS Society we care about issues like ethics, data protection and the rights of individuals privacy. People entrust us with their personal details, and we work hard to keep that trust and respect their wishes.
In this home based volunteer role; you’ll help raise awareness of why this is important and all the things that can be done to keep data safe and secure.
We’ll support you in your volunteering, giving you opportunities to lead positive change, meet and network with other volunteers, and develop your skills through training. We’ll also cover reasonable expenses if you are asked to travel to take part in activities including training.
What the role involves
The role will involve a varied number of administrative tasks. We work behind the scenes supporting volunteering groups, individual volunteers, staff, supporters and service users to exercise their rights and keep the MS Society compliant with data protection regulations. These activities will include:
- Setting up and attending relevant meetings to support staff with providing advice
- Supporting the writing and publishing blogs and data process guidance and policy, such as proof reading, cross reference
- Collaboration in the review of training material and data collection forms and processes
- Populating and reviewing our risk register
- Supporting the team to carry out data protection rights requests on our in-house system (One Trust)
What you need for this role
- Passionate about the MS Society and our mission
- To be passionate about data protection rights as a human right
- An understanding of data protection and a willingness to learn and keep abreast of changes.
- An ability to work well and collaborate with others
- An understanding of Microsoft 365 and databases including Excel
- Access to a PC and the internet
In order to volunteer in this role, you will need to:
- Complete an application
- Have an informal conversation with the Volunteer Manager for this role, to discuss whether becoming a data governance support volunteer is right for you
- Complete your Welcome and Induction Checklist in the back of your ‘Welcome Pack’ (opens in new window).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Help us SHINE and bring SUNSHINE into peoples lives!
We are SUNSHINE, a brand new grassroots community charity that is being set up. We are a small charity trying to make a BIG impact. SUNSHINE is dedicated to bringing people together, spreading joy and community spirit through a range of community-based initiatives that foster connections, enhance wellbeing and transform lives. We especially aim to target those that are at risk and hard to reach living with social isolation who will need access to our charity the most.
At SUNSHINE, we’re not just a charity; we’re a movement fuelled by compassion, dedication, and a shared vision. Our mission? To change the world - one smile at a time with passionate, dedicated and driven positive role models.
We can’t do it alone!!! We need your help!!!
We're looking for a volunteer to fill the role of Volunteering Coordinator, who can support our brand new small charity make a big difference by leading on setting up of our volunteering programme, including the recruitment, selection, induction and training of volunteers at SUNSHINE, ensuring we are an amazing charity to volunteer for that really values our volunteers and creates an amazing organisational culture and team spirit, creating a close knit team of dedicated, passionate and committed positive role models.
You will be responsible for;
- The first point of contact with potential volunteers, including sending out volunteer application packs and responding to application enquiries.
- Evaluate applications, conduct interviews, and analyse candidates’ skills and match them with suitable volunteer positions within SUNSHINE and also perform background checks and review references.
- To collaborate with managers and wider team to identify which departments need volunteers.
- To establish the necessary volunteer numbers and skills, ensuring a smooth coordination between volunteer activities and other roles within SUNSHINE.
- To maintain accurate records of volunteers’ activities and contributions.
- To retain volunteers, creating a positive experience, recognising their efforts, and addressing any concerns they may have.
- To handle administrative tasks related to volunteer scheduling, training, and reporting.
- To ensure that volunteers receive proper orientation, induction and training and that volunteers understand their responsibilities.
- To coordinate volunteer activities, monitor progress, and address any logistical issues.
If you are interested in joining SUNSHINE, please send your CV for an Application Form.
We look forward to hearing from you and thank you for your interest in SUNSHINE!
SUNSHINE
- Fostering Connections
- Enhancing Wellbeing
- Transforming Lives
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
General Election Campaign Volunteer
Do you want to help the fight to end the Housing Emergency? Do you have an interest in politics, campaigning or organising events and activities?
We are looking for volunteers to support local campaigning activity throughout our General Election campaign. This will be a varied role, with options to get involved in whichever elements of planning or campaigning that interest you most, as well as providing the opportunity for you to utilise your existing skills or learn some new ones.
This volunteer role is open to everyone, however we’re particularly keen to hear from people with personal experience of the housing emergency, for example of living in poor conditions or facing eviction. We’d love you to join us to use your experiences to fight for change!
Suggested Involvement: Contributing approximately 8 hours/days per week during our hub hours of Mon – Fri 9am – 5pm. This opportunity will run up until the General Election.
Location: Shelter Sheffield Hub
Supervised by: Jamie Hine (ETEL/Volunteer Coordinator)
Our General election Campaign:
The current government were elected in 2019, which means that the next general election has to happen by January 2025. This is why we've launched our General Election campaign. We know that by working together we can make our voices heard and influence political parties to prioritise housing in their election manifestos.
Our manifesto, which was created with the help of 75 people with lived experience of the housing emergency, calls for the next government to:
1. Build a new generation of social homes.
2. Make renting affordable.
3. Raise the standards in rented homes.
4. Strengthen housing rights across the board.
Main tasks
This is a varied role, volunteering alongside the hub General Election team on tasks, which could include some, or all, of the following:
· Planning campaign tactics and/or stunts
· Supporting with delivery of campaign tactics and/or stunts
· Amplifying the campaign on social media
· Encouraging members of the public to take campaign actions e.g. signing petitions or sharing social media posts.
· Speaking with people both inside and outside Shelter about the campaign
· General administrative tasks.
Skills and experience required:
· An interest in campaigning, politics or social justice
· Good communication skills
· Ability to manage your own time and task load.
· Ability to collaborate with a team.
· Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection.
Induction, learning & development:
To enable you take part in this opportunity Shelter will
· Provide a volunteer pack including a Handbook and all Policies and Procedures.
· Provide an induction into your role.
· Provide you with the skills to campaign for change.
· Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
· Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
· Supporting Shelter in our fight against bad housing and homelessness.
· Gain valuable experience and enhance your CV.
· Meet new people and be part of a great team.
· Build your confidence and develop transferable skills.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
It is important that volunteers are quite local so there are no travel problems if someone was needed for just half a day on occasion.
The client requests no contact from agencies or media sales.
About the Donated Stock Team
The Donated Stock Team is responsible for driving stock donations across the whole of retail and stimulating partnerships that will lead to stock donations. We also work on for brand awareness through social media.
The team is incredibly passionate about the work they do and are proud of their achievements, including increasing stock donations by +50% year to date and winning the Sense Team Award for Professional Excellence. This role provides our team the support to help raise income through our shops with a focus organisation administrative support.
Key duties
· Supporting Sense Shops to grow their social media presence with a focus on encouraging people to donate their stock.
· Creating support material to encourage people to recycle, reuse and declutter pre-loved clothing and items within local communities around our shops.
· Plan activities to increase growth through targeted outreach.
· Collate and manage data to measure impact.
· Connect with community groups, local schools, and other organisations.
Skills & qualities
· Excellent written and verbal communication skills.
· Experience of working with Instagram and Facebook.
· Passionate about Sense’s mission and the positive impact recycling and reusing pre-loved clothing can have on our world.
· Able to engage professionally with people from all backgrounds.
· Able to create and maintain and accurate records.
· Self-motivated and supportive of other team members.
· Organised and able to prioritise effectively.
· Creative, able to innovate to find new ways to generate stock.
· Good level of IT literacy.
· Experience of social media and marketing would is preferred, but not essential.
What Sense offers
· A full induction with ongoing support and guidance from the Donated Stock team.
· The chance to be involved in a wide range of exciting activities and events.
· The opportunity to make an invaluable contribution to Sense and the people we support.
· A reference for other paid or voluntary work (available on request).
· A way to put your skills and experience to practice, helping reduce waste to landfill and helping Sense achieve our mission.
· Our site has free parking available to our volunteers.
Our values
Everything we do is underpinned by five core values. These values shape the way we work as we pursue our vision of a world where no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential.
· We include
· We collaborate
· We find a way
· We challenge
· We celebrate
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.