Administrator And Communications Manager Jobs in Greater London
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.
The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:
- Govern: challenge CEC’s work to consider youth voice
- Enrich: focus on the future of CEC's strategic direction
- Advise: mobilising their voice in key projects and priorities
The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.
This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:
- Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.
- Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.
The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.
To apply, please visit our website via the apply button, complete the application form, and cover letter and upload a copy of your CV (removing all personal details).
Please ensure you detail in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why would you like to work for Careers and Enterprise Company?
This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.
Closing date: Wednesday 12th June 2024 (Midnight)
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.
With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.
This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June - w/c 24th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We’re looking for a Senior HR Manager who will be a generalist with prior experience of working in a senior level HR capacity.
You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including updating and reviewing policies and processes, employee relations, recruitment, onboarding/ offboarding, Learning & Development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.
You’ll be happy to manage all aspects of HR and the employee lifecycle and not be afraid to work autonomously and get stuck in.
About You
Key Skills:
- Significant relevant experience in Human Resources in a generalist role;
- Proven experience in managing complex employee relations cases;
- Experience with employee lifecycle procedures;
- CIPD Level 5 Qualification;
- Strong knowledge of current employment law and best practice;
- High attention to detail;
- Excellent administrative and organisational skills;
- Good level of numeracy and ability to collate data and produce information in simple formats;
- Excellent written and verbal communications skills;
- Ability to build and maintain good working relationships with staff at all levels;
- Ability to remain calm in challenging situations;
- Ability to carry out duties with tact and diplomacy, maintaining confidentiality at all times;
- Ability to maintain electronic filing systems.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of implementing an HRIS.
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Wednesday the 12th of June at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting an international development charity focused on supporting women and girls around the world. We are looking to appoint them a new Executive Assistant to the CEO that will also handle internal communications across the organisation. This is a prominent role within the charity and is offered on a permanent basis.
The Executive Assistant and Internal Communications Lead will be responsible for running the office of the CEO, internal communication and engagement activities across the organisation. The role will oversee and manage the day-to-day operations of the CEO office enabling the CEO to effectively manage their workload and focus on strategic responsibilities.
The post holder will lead on key CEO projects and deliverables in collaboration with relevant subject matter experts across the organisation. Develop the organisation's internal communications and engagement strategy, in line with the overall People & Culture Strategy, policies and best practice. You will lead and implement a programme of internal communications and engagement initiatives that ensures staff feel connected to and engaged with the mission and objectives of the organisation, and boosts staff engagement levels. Finally, you will be responsible for ensuring all comms and engagement activities are promoting their feminist principles, anti-racist and decol agenda and contributing to the overall staff experience and employee proposition as an employer of choice.
The successful candidate will be a passionate and driven administrative professional with a background on providing support to charity leadership. You will have governance experience with the ability to engage with stakeholders at all levels. You will have experience of delivering internal communications, ensuring all staff are informed and up to date. Finally, you will be committed to the values of the organisation and ensure you promote these throughout your work.
To apply, please submit your CV only. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
About the opportunity
Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.
Closing date: Sunday 9th June 2024
Interviews: 18th and 20th June 2024
Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.
Duties and responsibilities
· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators.
· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline.
· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
· Work with Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals.
· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly.
· Represent Action Tutoring at relevant meetings and events.
· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
· Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills.
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
· Proven track record in securing and stewarding 5+ figure partnerships.
· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
You will be likely be more successful in this role if you have:
· You have a proven track record of securing and stewarding grants of 5+ figure funding.
· You have a passion for educational inequality/working within the Third Sector.
· Line management experience.
· Experience in event and campaign fundraising.
· Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.
Social Media Manager
Location: Hybrid, Old Street, London
Salary: £37,620 per annum (i.e. pro-rata to the full-time equivalent of £46,354 per annum)
Hours: 28 hours per week
Department: Strategic Communications and Content
Job Type: Part-time
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are seeking a creative and dynamic Social Media Manager to join our Strategic Communications and Content Unit. This newly-created role manages a Social Media Officer, and works closely with Media, External Relations, Brand and Content teams in the Unit as well as a variety of colleagues across the organisation.
In this role, you will be responsible for developing and executing a comprehensive social media strategy that aligns with our mission and goals. You will play a pivotal role in shaping our online presence and driving engagement with our supporters, creating and curating content that resonates with a range of audiences and inspires our online community to take action. You will lead on monitoring and analysing our social media activity in order to continuously improve our approaches. And you’ll forge strong relationships with internal and external stakeholders, from influencers and partners to fundraising and programme colleagues in a variety of global contexts.
The successful candidate will have a proven track record in social media campaign strategy and community management, ideally with line management experience. They will possess a blend of creativity, strategic thinking, analytical skills, and ability to react to trends and external events. And above all, they will be able to demonstrate a passion for gender equality and creating a safer, more just world for all children.
For further detail of this role, please see the job profile.
The deadline for applications is 23:59 on Monday 10 June 2024
Interviews will take place W/C 17 June 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-214369
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview: As the Head of Alumni Relations, you will play a crucial role in building and maintaining strong connections with our alumni network. Your primary responsibility will be to implement and oversee the management of our university ambassadors, ensuring they effectively represent and promote our organisation's mission and values within their respective institutions. Additionally, you will chair the alumni advisory board, a committee developed to grow the alumni community and act as a sounding board feeding back into the organisation's strategy.
Key Responsibilities:
Ambassador Program Management: Develop and implement strategies to recruit, train, and support university ambassadors. Provide ongoing guidance and mentorship to ambassadors, ensuring they understand their roles and responsibilities. Monitor ambassador performance and provide feedback to optimise their effectiveness.
Relationship Building: Collaborate with university administrators and career services to maximise our presence on campus, developing new pipelines for future delegate recruitment.
Alumni Advisory Board Management:Recruit, onboard, and engage members for the Alumni advisory board. Facilitate board meetings, set agendas, and ensure effective communication and collaboration among board members. Seek input and guidance from the board on alumni engagement strategies and initiatives.
Alumni Development: Organise CPD opportunities for alumni, including seminars, webinars, and skill-building workshops. Coordinate social get-togethers and informal networking events to facilitate connections and foster community among alumni..
Qualifications:
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Proven experience in alumni relations, event management, or related fields.
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Strong leadership skills with the ability to motivate and inspire others.
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Excellent communication and interpersonal skills.
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Demonstrated ability to build and maintain relationships with diverse groups of stakeholders.
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Strategic thinker with the ability to develop and execute innovative engagement initiatives.
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Detail-oriented with strong organisational and project management abilities.
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Ability to work independently and remotely while maintaining a high level of productivity and motivation.
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Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.
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Good networking skills.
Characteristics of a Successful Candidate:
A successful candidate for this role will possess a genuine passion for alumni engagement and a commitment to supporting the professional development and success of alumni. They will demonstrate a collaborative spirit, strategic thinking, adaptability, resilience, empathetic communication, results-driven mindset, innovative problem-solving skills, and a commitment to ethical and professional conduct.
The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.
Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.
Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.
The client requests no contact from agencies or media sales.
Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are seeking a Volunteer Manager to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. This is a challenging role as the sector has seen a real decline in volunteering in recent years, so we're looking for an innovative, forward thinking change-maker who is ready to test new approaches.
Additionally, the Volunteer Manager will be a creative communicator, with the ability to build supportive relationships with a very large and diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.They will also promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
Are you an experienced Office Manager with a passion for creating inclusive and safe work environments? Do you have experience of staff management as well as budget management and costings? Do you enjoy developing and maintaining good relationship at all levels, including external stakeholders?
Salary: £26,287.20 per annum ( Full time salary equivalent would be £43,812 after probation it increases to £45,019 )
Contract: 10-month FTC (maternity cover)
Hours: Part-time (21 hours per week over a minimum 3 days a week)
Location: London
TPP are recruiting an Office Manager on behalf of our client, a well-established national charity focused on improving the lives of people facing financial hardship.
The Role:
As the Office Manager, you will ensure the effective management of the office and a small portfolio of properties. This role is pivotal in maintaining excellent facilities support, health and safety standards, and ensuring a welcoming environment for all your colleagues and tenants.
Main responsibilities:
Property and Office Services:
- Maintain a safe, well-maintained, accessible, and inclusive office environment.
- Manage facilities and service contracts cost-effectively for the office and other properties.
- Oversee office services including supplies, utilities, security, maintenance, fire alarms, cleaning, catering, and waste disposal.
- Ensure compliance with Health and Safety regulations and environmental best practices.
- Oversee maintenance of non-office properties, including tenant support and regulatory compliance.
- Lead the annual property budgets, including managing rental income and reducing emissions through the Green Team.
Health and Safety:
- Ensure staff undertake relevant Health and Safety training.
- Manage fire safety equipment, alarm tests, and evacuation drills.
- Maintain First Aid equipment and ensure adequate numbers of Fire Wardens and First Aiders.
Management:
- Provide effective performance management for the Facilities and Property Coordinator.
- Manage budgetary responsibilities and support careful financial management.
- Ensure compliance and adherence to good governance processes.
General Responsibilities:
- Embrace and promote diversity, equality, and inclusion.
- Commit to safeguarding adults at risk of harm and any children or young people connected with our work.
- Ensure data protection and confidentiality in all activities.
Essential requirements:
- Experience in office management.
- Experience of managing supplier relationships and outsourced service contracts.
- Experience of staff and budget management.
- Customer-focused with excellent written and verbal communication skills.
- Problem-solving skills and ability to recommend appropriate solutions.
- Excellent IT skills including Microsoft applications.
If this opportunity is of interest please get in touch now! We would be happy to discuss the role further and share a more detailed job description. We are reviewing CV's as they come in.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Us
Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.
For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.
Roles and Responsibilities
Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention.
Volunteer Recruitment
- Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms.
- Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner.
- Supervising our Office Volunteer in the processing, support and onboarding of volunteers.
- Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors.
- Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors.
- Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme
Targeted Recruitment – Special projects
- Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes.
- Identifying needs and developing training, support and resources for particular groups.
- Increasing proportion of volunteers from under-represented groups
Volunteer Training and Development
- Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks.
- Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform.
- Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required.
- Coordinating training schedules with Programme Managers.
- Supporting Programme Officers and Managers in delivering live training sessions.
- Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events
- Enhancing the Experience of Volunteers
- Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve.
- Developing initiatives to recognise and reward volunteer contributions.
- Identifying opportunities to enhance volunteer wellbeing.
Programme Development and Strategy
- Strategy development and work planning
- Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
- Organising and delivering an annual volunteer networking event
Administrative support
- Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins.
- Providing references for mentors as required
- Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters.
- Help support event management and planning with volunteers attending annual trips with their mentee.
Person Specification
Essential: Skills & Experience
- Excellent written and verbal communication skills
- Good organiser – ability to manage multiple tasks
- Great data management skills, including an ability to log and file important data accurately
- Understanding of the volunteer sector
- Passionate about supporting families to improve outcomes for children, young people and parents.
Essential: Personal attributes
- Personable and positive
- People orientated
- Good listener
- Willing and able to work the occasional evenings and weekends
- Strong empathy skills
Desirable: Skills & Experience
- Ability to work with CRM systems and databases
- Project management skills
- Has knowledge or lived experience in the borough of Westminster
- Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
- Experience working with young people and families
- Public speaking
Values
Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable
Virtual Drop-in Sessions:
We will hold a drop-in session to discuss the role and answer any questions you have. The session will be held on Wednesday 5th of June between 13:00 to 14:00. Please contact Maria Makri, Parent Services Programme Manager, at the email address in the job pack if you would like to attend.
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
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Salary: £34,250 – 37,500 gross per annum at 1.0 FTE
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Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 months probationary period
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Team: Operations Team
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Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Head of Operations & People
Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.
You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.
At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.
The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.
This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like to arrange this, please visit our our website for more information on contact details.
How do I apply?
Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.
The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
Closing date: Sunday 23rd June 2024 at 11.59 pm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The National Brain Appeal, we support Queen Square, one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions, to fund pioneering research, innovative treatments and world-class facilities. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.
The National Brain Appeal is going through a period of exceptional growth and organisational change. This is a newly created role and offers the right individual genuine ownership and autonomy, and the opportunity to shape the future direction of the grants programme, while leading on a variety of other improvement projects within the charity. It represents a fantastic opportunity for a hands-on and creative project manager to design and implement a robust, fit for purpose, end-to-end delivery and reporting framework to optimise efficiency and performance and ensure good governance and compliance.
The National Brain Appeal (formerly known as The National Hospital Development Foundation) is the charity dedicated to raising vital funds for The Nat
The client requests no contact from agencies or media sales.
We are looking for a Development Events Manager to join the National Theatre Development Team.
The purpose of the role
The Development Events Manager’s role is to organise a portfolio of events and support of larger annual fundraising events. They are responsible for creating and delivering a variety of events that align with supporter benefits, in order to engage potential supporters and further develop relationships with existing supporters. The role works collaboratively with the fundraising and membership teams in the department, to best meet the needs of supporters and maximise income.
The successful candidate will have experience of managing events and strong project management skills. They will have excellent organisational and communication skills and the ability to work on their own initiative as well as in a team. They will be used to working in a fast-paced environment and to managing multiple events simultaneously.
The successful candidate will have the following:
- Experience of effective events management and successful project management
- Ability to work to one’s own initiative
- Excellent organisational skills
- Exceptional communication skills when working with a range of different groups of people
- Experience of effective collaboration
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Tuesday 4th June 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.