Administrator and communications manager jobs

Assistant Financial Accountant
£37,264 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly motivated and detail-oriented Assistant Financial Accountant to support the financial accounting and compliance functions of the College.

This is an important role within the Finance team, supporting the College’s mission to improve child health by ensuring the integrity of financial information, robust financial controls, and compliance with statutory and regulatory requirements.

Working closely with the Financial Accountant and wider finance team, you will take responsibility for key accounting processes including payroll, tax, treasury management, and monthly financial reconciliations. You will play a vital role in maintaining accurate and timely financial records, supporting audit preparation, and ensuring that all financial operations run smoothly.

Key responsibilities include:

• Maintaining the integrity of financial systems and ensuring accurate, timely accounting entries and reconciliations
• Supporting the Financial Accountant in preparing key balance sheet reconciliations, including fixed assets, investments, accruals, prepayments and deferred income
• Assisting with internal and external audit processes and the preparation of group statutory accounts
• Processing monthly payroll and pension submissions, ensuring accuracy and compliance with regulatory requirements
• Supporting VAT, corporation tax and Gift Aid returns, and ensuring all submissions are completed on time
• Managing banking and treasury activities, including cash flow monitoring and reconciliation of company credit cards
• Providing administrative support for finance systems, including user access and coding updates
• Supporting continuous improvement initiatives, including system developments and process efficiency projects

Essential skills and experience:

• Part-qualified accountant (ACCA, CIMA, CCAB or equivalent)
• Minimum of 2–3 years’ experience in financial accounting or operations roles, ideally within the charity, not-for-profit or public sector
• Experience supporting statutory accounting, audit preparation, payroll, pensions and VAT returns
• Strong understanding of financial controls and reconciliation processes
• Excellent analytical and problem-solving skills with high attention to detail
• Proficiency in financial systems and advanced Microsoft Excel skills
• Strong communication and interpersonal skills, with the ability to work effectively across teams and departments
• Highly organised and able to manage multiple priorities and deadlines

Desirable:

• Knowledge of charity accounting and regulatory requirements, including SORP
• Experience using Business Central or similar ERP/financial systems

This is an excellent opportunity to develop your finance career in a supportive and high-performing team.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 10 November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Nature-based Solutions Officer

Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.

About the role
As NbS Officer, you will:

• Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
• Build strong relationships with project teams across the 15 National Parks.
• Support the development of tools such as GIS mapping to enhance data management and insight.
• Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
• Contribute to research and horizon scanning for funding and investment opportunities.

About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.

You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:

• 25 days’ annual leave plus 8 public holidays
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

Student Advisor

The Advice and Wellbeing team at KCLSU are looking for a Student Advisor to deliver high quality and empowering one-to-one advice and support to our student members. 

Key responsibilities include: 

• Ensuring that students can access the KCL (and linked institutions) regulations and procedures, equipping them with the information, tools and support that they need to take the decisions that are right for them in their circumstances. 
• Delivering specialist advice through a range of channels, managing a caseload, and keeping accurate case records. 
• Representing individual students at formal and informal University meetings. 
• Identifying policy issues/trends and communicating these to the Advice management team, as well as contributing to the development and delivery of KCLSU Advice and Wellbeing projects. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification, which is attached. 

To be eligible for this role, you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

REF-224 998

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office). 

We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.

Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.

Are you looking for a role where your accuracy and care help make every donation count?

We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.

Key Responsibilities:

• Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
• Allocate restricted income in line with supporters’ wishes and organisational guidelines
• Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
• Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
• Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
• Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
• Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
• Support the wider Supporter Care and Fundraising teams through integrated working and shared learning

About You:

• Skilled in using databases, with proven accuracy in data entry and financial processing
• Experienced in financial or donation processing systems, with strong understanding of related procedures
• Confident problem solver with strong analytical and organisational abilities
• Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
• Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
• Able to prioritise your workload effectively, work independently, and contribute positively within a team

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.

Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.

DEBT ADVICE CASEWORKER

OASIS HUB WATERLOO

PART TIME: 24-32 hours per week

FIXED-TERM CONTRACT: 12 months

SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE

We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers.

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution

• A generous holiday allowance

• Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework

The successful post holder must have:

• Experience providing face-to-face advice

• A willingness to work with people who have multiple and complex needs

• A recognised advice qualification or equivalent experience

• Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Friday 28th November 2025  

Interviews will take place on Thursday 4th December 2025  

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.

With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.

We currently have 48 Mission Partners in 17 countries over 4 continents.

Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.

We feel that the time is ripe to pursue growth. This is a watershed moment.

Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.

In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.

We are now seeking to appoint a dynamic Mission Director as Richard’s successor.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.

You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.

Support Worker (Women Only)

Location: Barton Seagrave, Kettering, Northamptonshire (hybrid – in-person at least one day per week)
Contract: Two part-time roles (totalling 37.5 hours per week)
Salary: £XX,XXX per annum (pro rata)

We’re looking for two reliable, highly organised individuals to provide practical and accessibility support to a blind researcher working on projects relating to domestic abuse.

This is a varied and meaningful role — helping to remove barriers so the researcher can carry out their work effectively. You’ll be supporting with everything from reading and interpreting research materials to creating accessible documents, assisting with travel and navigation, and helping with technology and admin tasks.

The ideal candidates will have excellent written English, strong attention to detail, and a genuine commitment to equality, inclusion, and disability rights. You’ll need to be comfortable handling sensitive information and supporting research that may involve complex or emotive subject matter.

Key responsibilities include:

• Reading and interpreting printed and digital materials, including quantitative data and statistical outputs.

• Assisting with academic research and sourcing materials.

• Taking notes during meetings and workshops.

• Creating and checking accessible Word, PDF, and PowerPoint documents.

• Supporting with travel bookings, expenses, and in-person navigation at meetings and events.

You’ll bring:

• Degree-level education (or equivalent experience) in a subject requiring strong literacy skills.

• Excellent written communication and attention to detail.

• Confidence with Microsoft Office and data tools such as Excel.

• An understanding of confidentiality, safeguarding, and data protection.

• A respectful, non-judgmental approach to supporting disabled people’s autonomy and expertise.

• The ability to provide in-person support in Barton Seagrave at least once per week.

It would also be great if you have:

• Experience using academic databases and accessing journal articles.

• An interest in visual communication or data visualisation tools (e.g. Power BI, Tableau).

This is a women-only position, as permitted under the Equality Act 2010, Schedule 9, Part 1.

If you’re organised, empathetic, and passionate about making research more accessible, we’d love to hear from you.

Accessibility & Research Support Officer (Women Only)

Location: Barton Seagrave, Kettering, Northamptonshire (hybrid – in-person one day per week)
Contract: Part-time, 3 days per week (Wednesday–Friday)
Salary: £XX,XXX per annum (pro rata)

We’re looking for a highly organised and thoughtful person to provide accessibility and research support to a blind academic researcher working on projects about domestic abuse and gender-based violence.

This is not a typical support role — it’s an opportunity to play a key part in enabling important social research. You’ll help make academic work accessible by assisting with reading, interpreting, and formatting information, supporting communication and admin, and ensuring the researcher can work independently and effectively.

It’s a brilliant fit for someone who enjoys varied, meaningful work, has excellent written English, and values equality, inclusion, and attention to detail.

Key responsibilities:

• Reading and interpreting academic texts, reports, and quantitative data

• Sourcing and reviewing research materials

• Creating and checking accessible Word, PDF, and PowerPoint documents

• Supporting note-taking during meetings and workshops

• Making travel arrangements and accompanying the researcher to events (occasionally)

• Handling confidential and sensitive information with professionalism

We’re looking for someone who:

• Has strong written communication and analytical skills (degree-level or equivalent experience)

• Is confident using Microsoft Office, especially Excel and PowerPoint

• Has an interest in equality, disability rights, or inclusive research

• Is highly organised, detail-oriented, and reliable

• Can work in Barton Seagrave one day per week (Weds, Thurs or Fri)

Desirable skills:

• Experience using academic databases or journal platforms

• Familiarity with data visualisation tools (Power BI, Tableau, etc.)

This is a women-only position, permitted under the Equality Act 2010, Schedule 9, Part 1, due to the sensitive nature of the work.

If you’re looking for a flexible, purposeful part-time role where your attention to detail and commitment to inclusion can make a tangible difference, we’d love to hear from you.

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients range from high street banks to energy providers. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently over 350 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £43,000 - £48,000 depending on experience
Contract Type: Permanent
Hours: Full time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 16 November 2025

Preliminary telephone interviews will be held on 18 and 19 November 2025

In-person interviews will be held in Peterborough week commencing 24 November 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are recruiting a research operations lead who will lead our grant funding programmes, with responsibility for the smooth running and delivery of grant rounds and all operational aspects of the research award process. The postholder will also oversee the day-to-day management of our expanding research portfolio, ensuring processes are efficient, accurate and delivered on time.

You will have experience of working within a grant funding environment and a clear understanding of the end-to-end processes that underpin it. This includes planning and delivering funding rounds, managing application and review systems, issuing and monitoring awards, and ensuring compliance with organisational policies and governance requirements. You will be comfortable balancing accuracy with efficiency, maintaining high standards of service to applicants and award holders, and supporting your team to deliver consistently reliable processes.

We are also seeking a confident, experienced professional with a strong background in operational programme delivery and a proven track record as an effective line manager. You will thrive on leading people: supporting staff development, providing clear direction and creating a positive, collaborative team culture. Your ability to motivate and support others will be central to this role: you will set clear objectives, manage performance fairly and consistently, and encourage professional growth across the team.

With enthusiasm and passion for the mission of Kidney Research UK, you will bring excellent organisational and administration skills, attention to detail and the ability to manage multiple priorities at once. You will be confident and assertive, able to make sound decisions, delegate effectively and keep processes moving at pace. Strong communication skills (written, verbal and interpersonal) will enable you to work well across teams, build productive relationships with colleagues, and liaise effectively with external stakeholders.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Research Operations, Grant Funding Management, Research Grant Programmes, Research Administration, Grant Application Process, Peer Review Management, Funding Rounds, Grant Compliance, Research Governance, Portfolio Management, Research Projects, End-to-End Grant Process, Operational Delivery, Research Strategy Implementation, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-224 661

Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.

Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.

Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.

Key Casework Responsibilities:

• Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
• Negotiate with third parties and creditors as appropriate.
• Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
• Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
• Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

Job Title: Warehouse Operative- Community Food Member Champion

Location: Birmingham, B7 5QT

Hours: Full Time, 37.5 hours per week

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks.

As the Community Food Member champion you will be responsible for liaising with our community food members. This will include duties such as managing collection schedules and liaising with the member services team to resolve any day-to-day queries.

Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key Responsibilities

1.  Operations 

• Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
• Work closely with the member services team to ensure all lines of communication to CFMs are recorded and day to day issues are resolved in a timely manner.
• To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
• To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
• Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
• Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
• Ensuring great customer service in delivery
• Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
• Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
• Undertake all checks and procedures from pre-delivery to post-delivery
• Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2.   Volunteer Communication & Co-ordination  

• Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
• Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
• Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
• Participate in end of day reviews and planning for the next day’s activities

3.  Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
• Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4.   Administration

• Ensure that food movements are accurately logged on the electronic stock management system
• Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
• Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

5.  FareShare Midlands Profile/Representation

• · Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• · Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.​

Person Specification

Skills & Experience

• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• All round good health and ability to do physically demanding work at times
• A positive and creative attitude in support of our FareShare & partners values
• A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications 

• Up-to-date Forklift truck & driving license
• IT literacy, in particular of using Microsoft applications (Outlook, Word
• Sound numeracy skills
• Food safety Level 2
• Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply