Administrator and communications officer jobs

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

About the Department

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.

About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.

Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.

Internal-facing Support

• Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
• Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
• Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
• Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
• Assist with the preparation of reports on recruitment, engagement, and quality assurance.
• Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
• Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
• Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.

External-facing Support

• Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
• Support the Learning Technology team with online event administration and technical support.
• Assist applicants and sponsors with the application process and IT-related queries.
• Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
• Support the onboarding and coordination of Coaches and Facilitators across all programmes.
• Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
• Maintain accurate records of contractual milestones and deliverables for external partners.
• Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.

Essential

Knowledge/Experience:

• Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
• Experience working in a pressured environment, meeting milestones and key deliverables
• Experience of working collaboratively as part of a team
• Experience in compiling data, extracting and analysing information

Skills and Abilities:

• Excellent customer service skills and ability to manage stakeholder queries.
• Proactive and able to work independently to suggest and implement solutions.
• Strong attention to detail and a sense of ownership.
• Proven communication skills, both written and verbal.
• Excellent organisational skills.
• High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Desirable

• Experience in finance administration and reporting.
• analytical and data-handling skills.
• Experience using survey tools (e.g. Form Assembly).
• Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
• Experience supporting professional learning or education programmes.

Circumstances

Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.

Closing date for applications is 08 March at 23:55 pm

For an informal conversation about the role, please contact

We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.

The Communications Manager plays a key role in increasing the reach, visibility, and impact of the organisation’s work. The post-holder will lead on creating high-quality, audience-focused communications across digital platforms, ensuring all content reflects the organisation’s values, brand, and strategic priorities.

Working closely with colleagues and sector stakeholders, the role involves managing social media, newsletters, and the website; supporting events and campaigns; and communicating the impact of the NBO and NBAS within the newborn and perinatal field. The successful candidate will combine creativity, strong organisational skills, and sector awareness to deliver engaging, relevant, and impactful communications.

Suitability 

This is a part-time, maternity-cover post. We welcome applications from individuals in a range of professional circumstances, and appointment will be based on the candidate who best meets the requirements of the role.

The suggested working pattern is 14–21 hours per week. This could be delivered across 2–3 days, or through shorter hours spread across more days, subject to discussion at interview.

The role may suit a practising clinician seeking to combine this post alongside clinical work, or an individual with communications experience in a health service, voluntary sector, or charity setting.

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Job Description

The following job description provides an overview of the key duties of the role. The post-holder may, on occasion, be required to undertake other reasonable tasks as requested to support the organisation’s work.

1. Digital and Communications Platforms Management

• Social media planning: Develop and follow a social media content plan that includes a range of content types (promotional, engagement, inspirational), reflects the organisation’s strategic goals, and is tailored to the audience’s needs to ensure content is relevant, targeted, and impactful.
• Social media management: Manage the organisation’s social media platforms, including posting, scheduling, and engaging with relevant posts (e.g., commenting, sharing, or reposting where appropriate).
• Email newsletters: Plan, gather, and assemble engaging content (including guest articles) into visually appealing newsletters using Mailchimp, ensuring a mix of news, articles, and resources.
• Website management: Maintain and update the organisation’s WordPress website, including content updates, managing functionalities such as the learning platform and forms, and publishing new content (e.g., blogs). Liaise with website hosts or technical support as needed.
• Email communication: Use email to communicate effectively with team members and stakeholders and respond to queries promptly.

2. Sector-Informed Engagement and Initiatives

• Gathering Impact Content: Engage practitioners, managers, and other stakeholders to collect photos, case studies, testimonials, and quotes that demonstrate how the NBO and NBAS are being used in practice and the difference they make. Use this content across social media, newsletters, and the website to showcase the organisation’s impact.
• Stakeholder engagement: Build and maintain relationships with key stakeholders, including trainers, champions, international colleagues, bursary awardees, and partner organisations, to support communications activities such as guest articles, talks, and dissemination through their networks.
• Sector awareness: Maintain awareness of developments within the newborn, perinatal, and ‘1001 days’ field (including policy, NHS services, government initiatives, and charitable activities) to ensure communications remain current.
• Awareness campaigns: Support relevant awareness days and weeks throughout the year, primarily via social media, contributing a Brazelton-informed voice to wider sector themes and discussions.
• Baby Communication Week: Plan and deliver Baby Communication Week, the organisation’s annual awareness campaign, ensuring strong thematic focus and high-quality events to maximise educational impact and engagement.
• Strategic initiatives: Support additional initiatives that increase the reach, visibility, and impact of the organisation’s work in line with strategic objectives.

3. Content Creation and Brand Compliance

• Visual content: Use design tools such as Canva to produce visual assets — including graphics, videos, and, on occasion, printed materials such as posters — for social media, newsletters, the website, and events, ensuring all content is visually engaging and aligned with the organisation’s branding.
• Written content: Create written copy for a variety of channels, including newsletters, social media posts and captions, website pages, blogs, and promotional materials, ensuring all content is clear, engaging, and consistent with the organisation’s tone of voice.
• Ensure all communications comply with the organisation’s branding and communications policy, providing guidance and support to team members as required.

4. Events and Programme Administration

•  Online events: Assist with the organisation of Brazelton online events, such as quarterly Inform & Inspire Sessions, including setting up Eventbrite ticketing/booking pages, managing Zoom sessions, recording events, and uploading content to YouTube for catch-up.
•  In-person events: Support the planning and delivery of occasional in-person events, including representing the organisation at external exhibitions and contributing to the Brazelton Centre UK 30th anniversary conference in 2027.
• Bursary schemes: Assist with the administration of annual bursary schemes, including setting up application forms, managing submissions, promoting the schemes, and corresponding with applicants and awardees.

Technical/Digital Skills (Essential)

• Confident using a wide range of digital platforms, with a proven ability to quickly learn and become proficient in new tools and technologies, even if previously unfamiliar.
• Proficient in Microsoft Office applications (e.g., Word, PowerPoint), professional email systems, and social media platforms

Desirable - High proficiency in the following tools:

• WordPress – website content management
• Video editing – creating and editing digital content
• Mailchimp (or similar) – email marketing platforms
• Canva – graphic design and visual content creation
• Zoom – virtual meeting and webinar platforms
• Eventbrite – event management and ticketing
• Social media platforms – managing and creating content across channels

Marketing and Communication Skills (Essential)

• Strong understanding of audience-focused communication, with the ability to clearly convey the organisation offerings in a way that meets the needs and interests of potential users and stakeholders.

Careful attention to the organisation’s values, tone of voice, and brand, ensuring all communications reflect these consistently.​

Desirable -

• Experience in a marketing or communications role, with proven ability to develop and deliver highly effective, audience-targeted messaging and campaigns.

Knowledge of Infant-Related Professions and Services (Essential)

• An understanding of the roles and work of infant-related practitioners in the UK, including health visitors, neonatal nurses and therapists, perinatal teams, and midwives, to ensure messaging and content produced is relevant and effective.
• A good knowledge of the Brazelton approach and the NBO and NBAS tools, including their purpose, impact on practice, and contribution to newborn care and the parent-infant relationship.​

Desirable -

•  Trained in the NBO, NBAS, or both, with experience applying them in practice with infants and families.
• Able to confidently communicate about the NBO and NBAS tools in the context of professional practice, service aims, and current developments or campaigns in the field.

Creative and Content Skills (Essential)

• Ability to produce written and visual content with careful attention to detail and accuracy, ensuring all materials are professional and aligned with the organisation’s brand and style.

 Desirable -

•  Skills and experience in graphic design, creating visually engaging and effective content.
• Skills and experience in copywriting, producing clear, compelling, and impactful messaging.

Interpersonal Skills (Essential)

• Conducts oneself in a manner that reflects the organisation’s values: respectful, compassionate, knowledgeable, supportive, and approachable.
• Demonstrates these values in all interactions, including face-to-face, email, and phone communications with colleagues and external stakeholders.
• Works effectively as part of a team, contributing one’s unique skills to support shared goals and project success.

Organisational Skills (Essential)

• Excellent time- and project-management skills, with the ability to manage multiple tasks simultaneously.
• Able to prioritise effectively, adapt to changing demands, and ensure tasks are completed efficiently and to a high standard.

How to Apply and Additional Information

To apply, please submit:

• A CV detailing your relevant experience and qualifications
• A cover letter explaining your interest in the role and how your skills and experience meet the requirements of the person specification

Please send your application to Inge Nickell. 

Deadline: Applications must be received by the end of the day 30th March 2026. Late applications may not be considered.

Assessment: Candidates should demonstrate relevant experience and skills in their CV and cover letter. Some aspects of the person specification, such as interpersonal skills, will be assessed further at interview.

We welcome applications from candidates with a range of professional backgrounds and circumstances, including those seeking part-time, flexible, or portfolio roles.

Interview: Interviews will be held in person at the Brazelton Centre UK office (66 Devonshire Road, Cambridge, CB1 2BL) on the 23rd April 2026.

Anticipated start date: It is important that there is a handover period from the Communications Manager to their maternity cover. We therefore ask that the successful candidate be able to start no later than 8th June 2026.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

About Young Roots

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

About the role

This is a rare opportunity to shape the future of an influential charity at a pivotal point in its development.

Young Roots has a strong track record of impact, trusted relationships with funders, and is a respected voice in work with young refugees. We are now ready to significantly increase our visibility and influence — and this role is central to making that happen.

As Head of Fundraising and Communications, you will bring together fundraising, communications and impact to tell a powerful, credible story about Young Roots’ work and to unlock new, high-value funding. You will work closely with the CEO and trustees to position the organisation strategically, grow our profile, and build relationships with major donors and other senior partners.

This is a role for someone who enjoys both setting direction and making things happen. You will personally lead high-value fundraising and strategic communications, while enabling and supporting a skilled team to deliver across trusts, individual giving, engagement and impact reporting. As a member of the Leadership Group, you will help shape organisational strategy, culture and long-term sustainability.

If you’re excited by building influence, diversifying income, and using communications and evidence to drive change for young refugees, this role offers scope, autonomy and purpose in equal measure.

About you

You will bring senior experience in fundraising and/or communications within a charity or mission-driven organisation, with a strong track record of raising profile, engagement or income. You’ll be a strategic thinker who is comfortable being hands-on, credible with senior stakeholders, and motivated by working for social justice.

We’re particularly interested in people who bring:

• Experience leading fundraising and/or communications teams
• A strong understanding of high-value fundraising (e.g. major donors)
• Excellent communication skills and the ability to tailor messages for different audiences
• Experience managing people, budgets and complex priorities
• A commitment to equity, empowering young people and safeguarding

Why join Young Roots

• A senior role with real influence in a respected, impactful organisation
• The opportunity to shape income, profile and strategy at a key stage of growth
• A collaborative leadership team and values-led culture
• Flexible, hybrid working

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 10th March

Interview date: 17th March

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.

Main Responsibilities

Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:

Contribute towards CUK’s mission and strategic objectives through Executive Support function

· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.

· Manage Executive Director/Directors correspondence including prioritising and responding to emails.

· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.

· Process expenses for Executive Director/Directors as well as processing of invoice payments.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

· Provide management and administrative support to assist Executive Director/Directors in their workload.

- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.

- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.

- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.

- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.

- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.

- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.

- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.

- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.

Build and manage projects and achieve work targets effectively

· Co-ordinate projects and ensure follow-up with team members where required.

· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.

· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.

Learning, expertise and inclusion

· Undertake appropriate personal and professional development.

· Provide others with relevant and helpful advice and technical support.

· Proactive in maintaining own wellbeing at work.

Develop and manage internal and external relationships

· Build and maintain good working relationships with staff and stakeholders.

· Schedule meetings as required, setting agendas and circulating any papers.

· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.

· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.

· Manage and coordinate work within team and colleagues across CUK.

· Effectively liaise with external stakeholders, suppliers etc.

Communications

· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.

· Attend/dial in and take minutes of meetings.

· Provide team and stakeholders with regular, timely communications.

· Attend meetings and represent CUK effectively to audiences in meetings and at events.

Knowledge Management

· Ensure data is handled and managed in a GDPR compliant manner.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

Managing income and resources

· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.

· Create and manage admin systems to track income resources effectively.

Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.

Build and manage

projects and achieve

work targets

effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.

Learning, expertise

and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.

Develop and manage

external

relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.

Develop and manage

internal

relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.

Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.

Knowledge

Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.

Generate income

and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.

Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.

& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

QUALIFICATIONS

· Degree or Diploma in Business Administration or associated subject (D)

EXPERIENCE

· Provision of administrative and diary assistance to Executive level (E)

· Experience of handling a wide range of correspondence (E)

· Project management skills to track and monitor progress across teams (E) (D)

· Taking and writing minutes, developing reports and presentations (E) (D)

KEY SKILLS AND KNOWLEDGE

· Able to build relationships with a range of people and communicate clearly (E)

· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)

· Diplomatic approach and discretion in handling sensitive and confidential information. (E)

· Previously developed time management and prioritisation skills. (E)

PERSONAL QUALITIES & VALUES

· Ability to take initiative and work independently (E)

· Self-motivated and adaptable (E)

· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Project Officer (FTC)

Remote, UK

£18,000 per year (based on working 24 hours per week)

Part-time (3 days/24 hours per week)

1-year fixed term contract

Young Ladies Club is a dynamic charity organisation which exists to raise the aspirations in disadvantaged young women and girls to achieve their career potential by providing mentoring, confidence building activities and career workshops from positive role models. Young Ladies Club envisions a world where young women and girls socio-economic background does not impact educational and career outcomes.

We now have an exciting opportunity for a proactive and highly organised Project Officer to join our team on a 1-year fixed term contract.  As the Project Officer, you will support the delivery of our projects and events that form part of the learning experience for young women and girls. You will be the main contact, communicating with multiple internal and external stakeholders face to face, by phone in writing and virtually

As a Project Officer, your key responsibilities will be:

· Develop and manage effective working relationships with senior managers, the project team, key stakeholders and delivery partners.

· Project manage webinars and E-Learning projects.

· Monitor and maintain the overall project progress.

· Ensure proper filing and management of evaluation and measurement documents including monitoring reports.

· Coordinate activity with project leaders, facilitators and volunteers related to delivery.

· Engage with other youth organisations programmes and events.

· Support the development of marketing and communications materials.

· Build relationships with aligned organisations, identifying opportunities to work in partnership where appropriate.

· Carry out administrative duties including minute taking, arranging travel and booking venues.

· Maintain a strong social media presence for Young Ladies Club and its projects.

· Update and develop project and organisation website and social media content.

· Provide some support to other Young Ladies Club projects

Required Skills and Experience:

· Strong experience of project management and coordinating the related activities

· Experience of planning, delivering and hosting events

· Knowledge of conducting desk-based research

· Experience of external communications (social media)

· Strong organisational and administrative skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently

· Excellent time management and ability to meet deadlines

· Good IT skills, including Microsoft365, Teams and Zoom

· Ability to use initiative and work with minimum supervision

· Knowledge of youth work and youth development

· The ability to write accurate and well-constructed reports

· Understanding and empathy of the current issues facing young women and girls.

· Proven ability to organise and minute meetings and follow up on action.

Location: Camden Head Office/Hybrid (with ad hoc in person events in London as required)

Salary: £29,040 - £30,101 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 16th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.

Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead. 

About the Role

We are looking for a hardworking, passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.

Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.

You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.

You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.

About You

• Proven experience in delivering community fundraising.
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
• Knowledge of developing social media content and developing branded publicity materials.
• Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
• Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
• A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
• Committed to continuous learning, professional development, and self-improvement.
• Able to work independently and collaboratively within a team environment, using initiative and sound judgment.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

JOB DESCRIPTION – Finance & Operations Administrator

0.9-1FTE, 6-month fixed term contract, possibility of extension

Reporting to: Director of Organisational Development & Operations
(Director of OD and Ops)

About us

Collaborate helps people, organisations and partnerships work better together to develop more effective and equitable approaches to tackling complex social challenges.

To achieve this mission, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.

Please see our website for more information about what we do.

About the role

We’re looking for a highly numerate, well-organised person to support our finance and operations functions, being vital to the smooth and effective running of the organisation and contributing to some client projects. 

You will provide a vital link between our finances and the wider organisation, bringing an operational understanding of our projects to support our effective financial administration. This role also enables our practice delivery team by supporting our business development and external communications. All of this work will require a high level of attention to detail and adept prioritisation and organisational skills.

Working through a period of change will: 

• require a willingness to be adaptable and develop new skills

• bring genuine opportunities for learning and to shape new processes

• require prioritisation and organisation

As with all of our roles, you should seek to embody the values of the organisation in all that you do.

Job responsibilities 

You will be supported by and work closely with the Director of Organisational Development & Operations (OD & Ops) and will liaise with our external accountants.

In a varied role you will respond to the needs of your colleagues, clients and the organisation. Typical tasks include, but are not limited to, the following: 

Finances

• Accuracy - ensure we have complete and accurate organisational financial records and information

• Improvement focus - identify, develop and implement improvements to our financial and operational processes and systems

• Communication - be the first point of contact internally and with our clients with queries, supporting us to get paid in a timely way

• Cashflow management - manage our invoicing schedule and sending out invoices; tracking our expected payments

Operations

• Project management support - eg. during contracting, project set-up, monitoring against budgets, project closures and supporting with any reporting or analysis

• Information clarity and accuracy - for our projects on our project platform 

• IT point of contact - with our IT agency and for our team; set up new users or devices

• Data management - support the Director of OD & Ops to ensure we adhere with our data processing obligations under GDPR and manage our systems and information securely

Organisational responsibilities

• Business development support - monitor opportunities, contribute to bids and proposals through research, compiling information, proof reading, developing budgets and project visuals

• External communications - keep our website up-to-date with new posts; coordinate Collaborate’s LinkedIn posts

• Values-alignment - contribute to a positive and collaborative team culture, contributing and sharing insights, and reflecting Collaborate’s values of purpose, equity, learning, relationships and trust through all aspects of your work

Skills and experience we are looking for:

We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences. 

You will be supported by and work closely with the Director OD & Ops and will work alongside our external accountants, all of which will support your ongoing learning and development.

Essential Experience

Some professional experience in a role

• working with numerical data/finance, on Excel and/or databases

• coordinating operational processes, with some project management

Required Skills

• Meticulous attention to detail will be required, whether checking financial data or checking our website for typos

• Good communication skills, balancing clarity with friendliness to clients where appropriate and building strong working relationships with colleagues

• Excellent organisational skills, being able to prioritise effectively and sequence tasks and activities to improve efficiency and the quality of outcomes

• Ability to work independently and able to take responsibility for tasks through to completion

• Ability to know when to ask questions and knowing when to escalate

• Learning mindset and improvement-focused

Important to know:

• Salary: £30-£33,000 pro rata

• 6-month fixed term contract, with potential to be extended

• Location: we’re a London-based office in SE1, open to hybrid working arrangements, with at least one day in the office per week

• Working hours: 33.75-37.5 hours per week across Monday-Friday, open to exploring flexible working requests that match organisational needs with personal preferences 

• Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays

• Pension contribution (currently 5% employee and 3% employer within qualifying thresholds)

• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...

• Being part of an inclusive, team-led, learning environment!

Next steps

• Apply here by midday on Monday 9th March 2026.

• First Interview 17th March - you will meet Hannah Tomlinson for c. 30 minutes.

• Second Interview 19th March - you will meet Victoria Walpole and Sarah Thomas (post’s manager) for an hour. You will be asked to complete a short 30-minute task in advance.

• Offer - we are hoping to make an offer within a week of the second interview. 

• Start date - immediate start or after any required notice period.

Please note that due to short timelines we have little flexibility on the interview dates, so please contact us if this is a concern.

Our commitment to our team

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

Join the Orchestra of the Age of Enlightenment at one of the most unusual and inspiring workplaces in the arts: a world‑class orchestra based inside a north London comprehensive school. As our Development Officer (Events & Membership), you’ll help nurture the community of passionate supporters who keep the OAE’s music, education work and pioneering school residency thriving. From dreaming up engaging supporter events to crafting thoughtful communications and keeping our Friends programme running smoothly, you’ll be right at the heart of the orchestra’s story.

This is a hands‑on role in a small, energetic team where no two days look the same. One moment you might be greeting donors at a Southbank Centre concert; the next, organising a Friends’ open rehearsal in the School's iconic assembly hall or shaping content for our supporters’ magazine. If you’re a confident communicator with an eye for detail, a love of the arts and a desire to work somewhere genuinely distinctive, this is a rare chance to make a real impact in a friendly, mission‑driven organisation.

This role is primarily office based with some opportunity to work from home.

Person Speficiation

Essential

• Strong writing skills and attention to detail
• Experience of working in a fundraising environment
• Excellent IT skills including experience of using fundraising databases
• Strong people skills
• Ability to work under pressure and deliver to tight deadlines
• Some knowledge of the arts sector and an interest in classical music

Desirable

• Experience of working in the performing arts
• Experience of working in a small team
• Experience of using Tessitura
• Experience of using design tools (e.g. InDesign, Canva or Photoshop)

We are now looking for a Finance Officer to join us on a full-time basis, working 35 hours per week for a 12 month fixed-term contract to cover a period of maternity leave.

The Benefits

- Salary of £31,960 - £38,675 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is a rewarding opportunity for an AAT qualified finance professional with strong accounts receivable experience to join our globally respected organisation.

You’ll play a vital role behind the scenes, ensuring the financial foundations are strong enough for our teams to undertake critical work on climate change, biodiversity loss and global inequality.

What’s more, you’ll gain valuable exposure to international financial operations, enjoy flexible hybrid working and contribute to a mission that goes far beyond the numbers.

So, if you’re ready to develop your expertise within a purpose-driven organisation, we’d love to hear from you.

Your Role

As a Finance Officer, you will support healthy, responsible finance across the organisation by managing accounts receivable processes.

Specifically, you will ensure that all funds owed to us are collected and recorded accurately and on time. Managing the end-to-end AR process, you will track incoming payments, maintain accurate records and conduct reconciliations to resolve discrepancies.

You will prepare aged debtor reports, follow up on outstanding balances and contribute to process improvements that enhance cash flow stability and reduce debtor days. You will also oversee staff expenses and credit card management, ensuring claims are compliant, accurately coded and processed efficiently.

Alongside weekly multi-currency bank reconciliations, you will support month-end and year-end processes, audit preparation and continuous improvement initiatives across finance operations.

Additionally, you will:

- Reconcile funder accounts and resolve unallocated or misposted payments
- Process international payments and manage foreign exchange considerations
- Administer the credit card portal in line with organisational policies
- Prepare debtor and cash flow reports for review
- Support tax reporting, compliance checks and donor financial reporting
- Act as a key contact for AR and expense-related queries

About You

To be considered as the Finance Officer, you will need:

- To be AAT qualified or possess equivalent experience
- Proven experience in accounts receivable and staff expense management
- Strong experience in cash receipt processing and debt collection
- Experience working with financial systems and accounting software
- Familiarity with multi-currency accounting and international payments
- Proficiency in accounting software and strong Excel skills
- Excellent organisational skills and the ability to prioritise a varied workload
- High accuracy and attention to detail
- Strong written and verbal communication skills
- Analytical and problem-solving abilities

The closing date for this role is 9th March 2026. However, the role may close early if we have the right candidate.

Other organisations may call this role Accounts Receivable Officer, Finance Officer, AR Officer, Credit Control Officer, Finance Administrator, Accounts Technician, Accounts Junior, Bookkeeper, or Accounts Assistant.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

The role 

The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events. 

They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends. 

The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation. 

Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan. 

To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes: 

• project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed. 

• project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan; 

• ensuring that project delivery is on time and on budget, and that risk mitigations are in place; 

• working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate; 

• ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders. 

Key accountabilities 

• Demonstrable experience of working on projects and/or events. 

• Experience working in a fast-paced environment, managing a potentially unpredictable workload. 

• Knowledge and experience of using IT systems. 

• Experience and knowledge of social media and its applications. 

• Experience of community outreach and engagement.

• Ability to carry out events in evenings / weekends as required.

• To conduct other tasks and duties as considered reasonable by the CEO. 

This role involves a Level 3 Apprenticeship with Colchester Institute.

This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.

The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.

Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.

Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.

What we are looking for

This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment.  To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills.  You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload.  An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.

This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.

If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.

We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.

With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks. 

This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.

Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.

Line Manager: Provisionally the Chairman of the board of trustees

Accountable to: Provisionally the Pepper Foundation board of trustees

Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.

Salary: £46000-£50000 FTE Pro Rata (depending on experience).

Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.

Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.

Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.

Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.

Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.

Management: The Head of Fundraising will manage and support:

• the fundraising team comprising a Fundraising Officer and Community Fundraiser

• the communications, marketing and PR agency

• our Database administrator (volunteer, part time)

• our Volunteer Co-ordinator (volunteer, part time)

Works with:

• the Head of Trusts and Foundations

• the Accounts Administrator (volunteer, part time)

Key relationships:

• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers

• Pepper board of trustees

• Colleagues at our partner hospices

Key requirements:

• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.

• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.

• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity

• Build fundraising campaigns to gain support through direct marketing

• Deliver agreed fundraising strategies, business plans and budgets

• Drive, monitor and report on the progress of the fundraising strategy and budget

• Ensure that the charity’s case for support is compelling, inspirational and effective

• Maximise, develop and retain records of financial contributions from all sources

• Raise public awareness to position the charity as one of the top three local charities

• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training

• Attend meetings and events to deliver promotional talks and presentations about the charity

• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme

• Attend trustee meetings and prepare reports on all fundraising and marketing activities

• Manage the recruitment of new fundraising staff and volunteers