Administrator and communications officer jobs
Join Our Team!
Crohn’s and Colitis UK has an exciting opportunity for a Trusts Officer to join our team. In this role you’ll play a key part in growing our income from charitable trusts and foundations, inspiring long-term support and generating sustainable funding. If this sounds like a good fit for your skills and experience, then we’d love to hear from you!
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 and beyond, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
Reporting to the Trusts Manager, the postholder will be responsible for maximizing income from Charitable Trusts and Foundations, building and nurturing elationships and inspiring long-term support and sustainable income in line with the organisational strategy.
About You
This is a great role for someone with previous experience of Trust Fundraising. You’ll have first class communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you’ll need to channel your creative skills to develop exciting stewardship plans.
In this role you will need:
· Previous experience of Trust Fundraising with a strong track record of success and meeting targets
· Excellent writing skills, with the ability to take complex material and translate into visually appealing proposals.
· Experience of organising or helping to organise stewardship events.
· Experience of working with CRM databases.
· Target driven with experience of budgeting and financial management
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition there will be a requirement to attend team and donor meetings in person as required.
Benefits
25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
Salary Sacrifice Pension scheme
Flexible working options
Enhanced maternity, adoption and paternity pay
24/7 Employee Assistance Programme
Wellbeing programme
Interest free loan for season tickets
Cycle to work scheme
Free parking and secure bike locks
Training and development financial support and/or study leave
Performance review and development scheme
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Nicki Secker (Trusts and Philanthropy Manager)
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 9 February 2026 at 9:00am
Interviews will be taking place on 19 and 20 February and will be held remotely.
No applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Premises Officer to join our Putney School of Art and Design team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
Reports to: Operations Manager
Based: Putney School of Art and Design
Salary: London Living Wage - £13.85 (£15.52 Inclusive of A/L)
Contract: Casual
Work Arrangement: 2 Evenings per week minimum, On-site
DBS: Enhanced with Children
Role Overview:
Reporting to the Operations Manager, The Premises Officer will be responsible for the security of the building and the safety of staff and learners, when on duty. The post is to cover evening shifts at the school, 5-10pm during the term dates and various additional hours to cover annual leave out of term dates, including the weekends.
The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all. Today, managed by Enable and firmly rooted in the community, the school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people.
Main Duties/Responsibilities
- Set up studios as required, directed by the Operations Manager or the Curriculum Manager.
- As directed, maintains the security of the School and the safety applying the closed down procedure at the end of each day , students and staff have safe access, unexpected visitors and contractors show identification and sign a visitor book; reports all incidents e.g. security breaches, threatening behaviour, theft to the Operations Manager or the most senior officer on duty.
- Ensure all of the facilities, studios and teaching spaces are prepared ready for each class throughout the School's opening hours e.g. putting away equipment, cables, turning off heaters, clearing studios of rubbish, emptying bins, any cleaning as required during operational hours.
- Assumes full responsibility for the building and the safety of students in the absence of more senior staff, contacting the Key Holder (Operations Manager/Head of School) in the case of an emergency.
- Assists the Operations Manager with minor repairs as required.
- Assists with the delivery, unpacking and storing of stock and stores.
- Operate the school Art Shop and sell a range of art materials to students at designated hours, and refreshments to students in the evenings and at weekends, if required.
- Handles cash accurately, including use of cash tills and credit card payments, maintaining security of cash and stock at all times.
- Assist and contribute to key school events including operational tasks related to them such as setting up exhibitions, and technical support for tutors in using IT facilities for teaching and learning equipment.
- General administrative and operational duties including taking payments from students for fees and materials, using the school MIS system to enrols students, ensuring that all details are inputted correctly to ensure accurate record keeping and check course information on the school website and make necessary updates.
- To carry out any other reasonable duties and responsibilities within the overall function, as directed by the Head of School.
The successful candidate will have
- Competent IT knowledge & skills
- Experience of working in a school and / or customer care
- Awareness of the importance of Health and Safety
- Willingness to be flexible to help meet urgent and important business deadlines
- Strong interpersonal skills
- Can prioritise own workload with good time management abilities.
- Can work under pressure to meet the needs of the school business.
- Ability to problem-solve and make decisions when needed.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
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Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
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Handle sensitive information appropriately, maintaining confidentiality at all times.
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Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
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Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
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Provide excellent customer care and donor stewardship in every interaction.
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Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
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Process donations in line with established receipting procedures.
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Adhere to audit procedures and liaise with the Charity’s auditors.
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Maintain filing systems, ensuring safe storage and regular archiving of records.
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Support the senior management team, including organising meetings and room bookings.
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Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
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Process online shop orders in a timely manner.
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Run regular online sales reports for the Operations Manager.
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Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
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Provide customer service in the hospital Atrium shop and support front desk cover as required.
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Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
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Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
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Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
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Recruitment, including coordinating recruitment and induction of new starters.
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Volunteer coordination, ensuring a robust process from expression of interest through to induction.
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Ensuring all staff have DBS checks in line with Trust requirements.
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Administration of staff annual leave and absence reporting.
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Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
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Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
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Be an active and supportive team member, contributing to team development and collaborative working.
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Attend and support fundraising events where required.
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Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
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Experience managing a demanding and varied workload.
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Proven experience handling cash and working within audit and procedural controls.
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Strong customer service background.
Desirable
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Experience working in a charity.
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Experience using a CRM system or database.
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Experience using Shopify or other online sales platforms.
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HR experience or qualifications.
Skills & Attributes
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Commitment to equality, diversity and collaborative working.
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Excellent written and verbal communication skills.
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Ability to build strong working relationships.
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Self-motivated with a positive attitude in a fast-paced environment.
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Highly organised, adaptable and able to manage shifting priorities.
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Able to work effectively both independently and as part of a team.
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Strong understanding of data protection and confidentiality.
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Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
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Strong interest in working for a children’s health charity.
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Commitment to the values of Alder Hey Children’s Charity.
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Willingness to get involved across the Charity.
Desirable
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Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
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Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
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Together: We work as one team, celebrate diversity and empower one another.
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Passion: We care deeply about what we do and inspire others.
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Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a natural relationship builder to work with some of our most generous individual supporters – and to find new ones!
In this dynamic role within a small and friendly team, you’ll be involved in a range of exciting philanthropic relationships, both leading your own portfolio, and supporting on some of our biggest philanthropic partnerships.
We’re looking for someone who can deliver personalised donor experiences and programmes, collaborate with colleagues across our organisation, and build strong, long-lasting relationships.
Your ability to influence and inspire others will help us change the lives of people living with diabetes across the UK. Join us and be a part of something truly transformative. Together, we can create world where diabetes can do no harm.
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
The Programmes Quality and Delivery department is a key unit within SPANA’s Global Programmes Directorate (GPD). The team ensures effective oversight of the design and delivery of working animal health and welfare interventions in collaboration with a range of national NGO partners across more than 20 countries in Africa, the Middle East, Asia and Central and South America. SPANA is strengthening the GPD to support partners to develop and deliver transformational and sustainable improvements in working animal welfare.
Reporting to a Senior Programmes Manager, the Programmes Officer provides essential grant administration and project management support to a portfolio of partners, ensuring effective oversight across the lifecycle of grants. This involves developing effective working partnerships remotely and identifying risks and issues that need to be escalated. The Programmes Officer works closely with technical colleagues responsible for Monitoring Evaluation Accountability and Learning (MEAL), animal health and welfare, education and behaviour change and the wider organisation (e.g., communications, fundraising, advocacy and policy).
Contract, location and salary
This role is a full-time (34.5 hours per week), permanent role. This is a UK based position, with 1-2 days per month (or more if preferred) worked from SPANA's office in London.
The salary for this role is c.£32,000 subject to skills and experience. Applicants must have the current right to work in the UK.
Further information and how to apply
Please review the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GTM on Sunday 8 February 2026.
The client requests no contact from agencies or media sales.
This is a senior, trusted role at the heart of the organisation, responsible for the smooth running of the CEO and Executive Office and for providing high quality governance and administrative support to our Boards and committees. Working closely with the Co Chief Executives, the role supports strategic delivery, organisational planning and cross organisational projects, while also playing an important part in shaping how we work together as a values led organisation.
Based in Covent Garden, the role would suit someone with experience of working within a senior executive or private office environment who brings sound judgement, discretion and a collaborative approach. A background in theatre is not essential, but an appreciation of the social and cultural value of the arts and a commitment to equality, diversity and inclusion are important.
For full details of the role, please see the job pack.
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
Compliance Officer - United Teaching
Job reference: REQ003867
Salary: £30,500 FTE
Contractual hours: 15
Basis: Part Time
Region: London
Hybrid Role. You will on occasion be required to travel to our London and Peterborough offices.
Closing Date: Friday 20th February 2026 at Midnight
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
We always appoint on merit, and we are open to discussing flexible working options.
Job description
We are looking for a confident and detail-focused Compliance Officer to support our apprenticeship provision on a part-time basis (7.5 - 15 hours per week)
The role will suit someone with strong experience in apprenticeship funding rules, data entry, and the use of apprenticeship and management information systems to make accurate funding claims. You will be the go-to person for compliance, working closely with Paddington Academy and United Teaching to build on the processes we already have in place. This is a key role ensuring our Teacher standard apprenticeships run smoothly and remains fully compliant.
The Role
United Teaching is United Learning’s national teacher training programme, offering high-quality school-based routes into teaching. Trainees learn from expert practitioners while working in our schools, gaining practical classroom experience alongside academic study. The programme is designed to develop confident, skilled teachers who make a lasting difference in the classroom from day one.
About You
We are looking for a highly motivated and enthusiastic Compliance Officer with excellent communications skills and a sound knowledge of the apprenticeship funding rules. You’ll need strong IT skills and have experience working across a range of software packages such as Microsoft 365, Word, Excel, PowerPoint, and Teams. You will also excel with organisational skills, attention to detail, accuracy, and timeliness.
Essential:
· Level 2 English and Maths qualifications (GCSE, A Level, or Functional Skills L2).
· Proficiency in data management and risk mitigation strategies.
· Experience of working in a Further Education MIS department.
· A sound knowledge of the Individualised Learner Record (ILR), funding regulations and audit requirements for further education.
· Ability to manage own workload with minimal supervision.
· Current knowledge of data and compliance requirements within public funding programmes including apprenticeships.
· Experienced user of FRMs, PDSAT software and other related software / reports for data cleansing and credibility related issues.
· Experience of planning and undertaking internal audits.
Desirable:
Experience of external funding assurance audits.
Rewards and Benefits:
· Competitive salary.
· Part-time.
· Contributory pension scheme.
· 26 days holiday FTE.
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Group Life Insurance Scheme.
· Westfield Health cash plan and extensive range of employee benefits for eligible staff.
· Continuous Professional Development options that will be tailored to your needs.
· A supportive team across the country.
· We are open to requests for flexible working and we encourage open and regular conversations about work-life balance.
For a confidential discussion about this role or the process, please contact us.
Please note we reserve the right to close this vacancy early should we receive a large volume of applications.
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database and Operations Officer (Maternity Leave Cover)
Hours: Full-Time (9am-5pm, Monday to Friday). Part time considered, minimum 4 days per week
Job Location: Amersham, Buckinghamshire
Contract: Fixed-term, 12 months contract to cover maternity leave
Salary: £26,000 pa
Pension: 7% non-contributory
Annual Leave: 28 days, plus bank holidays
Other Benefits: Employee Assistance Programme (EAP), Free Parking
Job Description
To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity. The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.
Key Responsibilities
Database Management (Beacon CRM – Fundraising Database)
- Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry. Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
- Develop overall data management structure of supporter records and processes. Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
- Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
- Handle all enquiries received through the CRM system, providing timely and appropriate responses.
- Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
- Generate reports and analytics from the CRM system to track and measure key metrics.
- Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
- Training staff members on how to effectively use the CRM system.
- Customise and configure the CRM system to meet the specific needs of the organisation.
- Monitor and enhance data quality and integrity within the CRM system.
- Keep abreast of CRM system updates and new features to maximize its functionality.
Operations Administration
- Provide administrative support to the organisation.
- Managing enquiries received by the charity by post, email, and phone.
- Keep a tidy office environment.
- Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
- Manage and update filing systems, and other organisational documents.
- To be main day to day contact for our external IT support contractors and cleaning contractor.
- Assist with the coordination and organisation of meetings, events, and travel arrangements.
- Prepare and distribute internal communications and correspondences.
Finance Administration
- Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
- Maintain accurate financial records by recording daily financial transactions.
- Prepare and process invoices, payments, and expenses.
- Monitor accounts receivable and accounts payable.
- Provide support during financial audits and examinations
This job advert may close earlier than first advertised if enough suitable applications are received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership & CRM Officer
Bristol (Hybrid)
£32,000
Permanent, Full-time (Part-time may be considered)
If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you.
Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.
You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.
What You’ll Do
· Administer membership applications, renewals, and payments
· Provide excellent support to members and delegates and respond to enquiries
· Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance
· Develop and generate reports and insights to inform decision-making
· Support grants administration and committee processes
· Collaborate across teams to improve systems and member engagement
What They’re Looking For
· Customer service skills and professional written and verbal communication
· Proficiency with Microsoft suite
· Advanced Excel skills (Power BI experience is a bonus)
· Proven experience managing and developing CRM systems and complex databases
· Strong organisational skills and attention to detail
· Customer-focused mindset with the ability to build positive relationships
· Experience in membership/subscription administration or similar is desirable
Why Join Them?
· Hybrid working - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)
· Flexitime system
· 26 days annual leave minimum, plus bank holidays
· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more
· Salary Extras scheme
· Refer a friend scheme
· Employee Assistance Programme
· Be part of a charity that makes a difference in healthcare
· Collaborative and supportive team environment
Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
About us
East Suffolk Trust is a new grant-giving charity dedicated to supporting nature and people in East Suffolk. Backed by a long-term commitment of at least £78m from Sizewell C over 70 years, we aim to make East Suffolk one of England’s most ecologically diverse and resilient areas. By 2028, we want to lead the way in investing in nature and people, empowering communities and transforming landscapes.
About the role
As our Funding Officer, you will support the day-to-day delivery of our funding programmes, providing high-quality support to applicants and grantees. You will manage grants data, assist with administration, and help raise our profile through social media. This hands-on role is varied and engaging, including in-person and virtual work, site visits to see funded projects in action, and opportunities to spend time outdoors experiencing the impact of your work first-hand.
This is a unique opportunity to join a mission-driven organisation at the very start of its journey. You’ll work closely with the Chief Executive and Board, shaping how we operate, engaging with communities, and seeing the impact of your work on nature and people across Suffolk.
What we offer
- A chance to shape large-scale funding decisions in a new charity and grow with the organisation as it develops
- A salary of £30-£35k per year
- Pension scheme with generous employer contributions
- 28 days annual leave plus bank holidays
- Supportive working environment
- Hybrid working, with at least two days per week in our Halesworth office
- Flexible working options
How to apply
Applications should be submitted via our online portal. You will be asked to upload your CV, and to write a supporting statement (max 5000 characters) explaining how you meet the essential and desirable criteria listed in the attached job description.
We welcome the thoughtful use of AI tools to help structure or refine your supporting statement. However, applications that are entirely generic or AI-generated often lack the personal insight and specificity that make a candidate stand out, and are less likely to be successful. The strongest applications will reflect your own voice, experiences, and ideas, showing why this role excites you and how you could make an impact at East Suffolk Trust.
Interviews are expected to take place w/c 23rd February 2026.
Application deadline: Wednesday 11th February 2026, 17:00 GMT
Our mission is to make East Suffolk the most ecologically diverse and resilient area in England.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sheldrick Wildlife Trust UK
The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.
The Role
We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.
The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.
Key Responsibilities
- Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
- Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
- Accurate recording of donations and correspondence on the charity’s CRM system.
- Support the regular giving and orphan adoption programmes.
- Assist in identifying opportunities with corporate partners and charitable trusts.
- Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
- Assist in developing and attending charity events.
- Assist with general fundraising administration and other duties as required by the team.
Person Specification
Essential:
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Excellent written and verbal communication skills, with a polite and professional manner.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Familiarity with CRM systems and/or handling supporter or customer data.
- Experience in customer service and administration.
- Ability to work both independently and collaboratively in a small team.
- Enthusiastic, proactive, and willing to take on a variety of tasks.
- Ability to manage multiple priorities in fast-paced environment.
- A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.
Desirable:
- Minimum two years’ experience in donor care or fundraising in the charity sector.
- Experience drafting written communications for a public audience.
- Understanding of the UK charitable sector and fundraising principles.
- Understanding of data protection, including GDPR.
What We Offer
- A supportive and friendly team environment.
- Opportunities for professional development in fundraising and supporter care.
- The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.
If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding.
Location: Hybrid (2 days per week in the London office)
Reports to: Senior Consultant
Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.
Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.
Why join us?
Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future.
We are highly skilled at:
- Designing winning advocacy and strategic communications strategies
- Mobilising targeted and powerful campaigns for change
- Securing strategically important media coverage
- Digital and creative campaigns
- Research, analysis, policy development and writing
- Training in all aspects of strategy, government relations, campaigning, and media work
We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation.
Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party.
The Role
Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one.
Responsibilities will include:
- Researching key policy issues and stakeholders relating to consultancy projects
- Using monitoring tools to help the team spot opportunities
- Supporting advocacy, campaigns, digital and communications work
- Supporting business development
- Supporting project management
- Other tasks as required
Requirements
We would love to hear from you if you meet the criteria below:
- Undergraduate degree or equivalent
- At least one year of work experience in research; advocacy; or communications.
- Ability to deliver work accurately in a fast-paced but supportive environment
- First-class writing and verbal communications skills in English at native level or equivalent
- Digital skills, including experience in and excitement about using AI tools ethically
- Experience of using social media effectively
- An excellent eye for detail and quality
- Politically engaged, with a keen interest in following the news agenda
- Ability to work independently and as part of a team
- Enthusiasm, flexibility, and ability to manage competing priorities
- Willingness to undertake routine admin tasks
Our Culture
Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:
- Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
- Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
- Supportive: We are open, responsive, positive and supportive to each other and to others.
Apply for this Job
Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st.
If successful in your application, you will be invited to first round interviews (online) in the week of 16 March.
If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.
Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people.
We are happy to discuss flexible working and other adjustments on a case by case basis.
The client requests no contact from agencies or media sales.
Project Officer (Part-time)
£32,000 pro rata | 21 hours per week (3 days)
Hybrid working | London-based (minimum 2 days in the office)
We're working with a lovely London-based charity that supports individuals and families facing financial hardship and exclusion. At an exciting point of growth, they're looking to recruit a Project Officer to support the delivery of advice and non-advice projects that make a real, tangible difference to people's lives.
This is a fantastic opportunity for a highly organised, proactive individual who enjoys juggling multiple priorities and working closely with colleagues, partners and people with lived experience.
About the role
As Project Officer, you'll play a key role in supporting the smooth delivery of a range of projects and campaigns. Working closely with the Projects & Partnerships Manager, you'll provide hands-on coordination, administrative support and data management, helping ensure projects are delivered efficiently, compliantly and on time.
You'll be part of a small, committed team, so you'll need to be confident working autonomously, using initiative, and building strong relationships across teams and with external stakeholders.
Key responsibilities
Provide comprehensive administrative and coordination support across multiple projects
Schedule meetings, prepare papers, take minutes and track actions
Liaise with internal teams, external partners and lived experience groups
Support the delivery of events, campaigns and engagement activities
Maintain accurate project data and records using CRM systems (GDPR compliant)
Assist with project reporting, dashboards and progress updates
Contribute to service development, process mapping and organisational growth
Support research, fundraising activity and the promotion of organisational impact
About you
You'll bring strong organisational and communication skills, along with a genuine commitment to social justice and equality. You'll be comfortable handling sensitive information and engaging with people from a wide range of backgrounds.
You will ideally have:
Experience supporting projects or services in a charity, community or public-facing setting
Excellent written and verbal communication skills
Strong IT skills (Outlook, Word, Excel and CRM/case management systems)
The ability to manage competing deadlines and priorities
A non-judgemental, empathetic approach and commitment to equality and inclusion
Confidence working both independently and as part of a small team
Grants Officer
Service: Grants
Salary:
- £25,221 - £27,780 FTE per annum (£15,132.60 – £16,668 per annum for part-time, 22.2 hours per week)
- Additionally, £480 home-based allowance FTE per annum (£288 per annum for part-time, 22.2 hours per week)
Location: Homebased
We currently work from home on Tuesday, Wednesday, Thursday and Friday from 9am to 3pm.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Grants Officer to join Family Actions’ Grants Service. You will work closely with the Grants Manager to award grants to individuals and families through our range of welfare and educational grants programmes. Although we are a small service our impact is significant, our grants help thousands of people every year.
Main Responsibilities:
- Working with the Grants Manager on the day-to-day administration of Family Action’s Grants Programmes.
- Assessing Grant Applications.
- Being a key point of contact for grant recipients and members of the public providing assistance and information about Family Action’s grants service.
- Assisting with maintaining strong working relationships with Family Action’s partner organisations and providing information about the Grants Service both to external and internal services.
Main Requirements (for details check the job description and person specification):
- Have a non-judgemental, reliable and professional approach in dealing sensitively with vulnerable individuals via email and telephone.
- Proficient in Microsoft Office with strong IT and administration skills.
- Enthusiasm to learn new skills and gain new knowledge relating to the grants service including: IT systems such as databases, communication skills, knowledge about welfare benefits systems, housing systems, educational funding options and other grants that are available.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays pro rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and fill out our digital application form
· Closing Date: Friday 20th February 2026 at 11.59pm
Interviews are scheduled to take place the week starting 2nd March 2026 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Job Title: PR & Social Media Officer
Department: Communications (Engagement Group)
Reports to: External Communications Senior Manager
Contract: Full-time, Permanent
Salary: £34,350 - £38,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.
The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.
This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.
What you will do:
PR Support & Content Creation
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Support the execution of PR strategies and campaigns under senior management guidance
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Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
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Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
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Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
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Monitor media coverage and compile regular media reports and analysis
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Support communications around investment announcements, fund performance, market data, and research outputs
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Assist with crisis communications planning and response activities
Social Media Management & Content Creation
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Execute daily social media activities across all platforms (LinkedIn and Bluesky)
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Create engaging social media content including graphics, videos, and written posts
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Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
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Monitor social media performance, compile analytics reports, and suggest optimisation strategies
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Stay current with social media trends and platform updates, making recommendations for new approaches
Administrative & Operational Support
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Maintain communications databases and contact management systems
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Coordinate with design and external agencies on communications materials
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Assist with compliance and regulatory requirements for communications
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Provide general administrative support to the communications team
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Other duties as required
What you will bring:
Qualifications & Experience
Essential:
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1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
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Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
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Familiarity with trade & national media landscape in the UK
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Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
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Familiarity with the UK investment, charity, or social enterprise landscape
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Confidence working with data, evidence, and financial information to support communications outputs
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Experience with social media management, content creation, and analytics
Desirable:
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Educational background in finance, economics, business, or a related subject, or equivalent professional experience
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Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
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Demonstrable understanding of impact investing, social investment, or sustainable finance
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Experience with graphic design software (Canva, Adobe Creative Suite)
Skills, Abilities and Attributes
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Strong written and verbal communication abilities
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Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
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Strong judgement when handling financially sensitive or market-facing communications
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Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
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Creative thinking with strong attention to detail
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Ability to work under pressure and meet tight deadlines
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Proficiency with social media platforms and management tools
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Experience with analytics and reporting tools
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Passionate about social impact and mission-driven work
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Proactive and entrepreneurial mindset with strong work ethic
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Collaborative team player with excellent interpersonal skills
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Adaptable and eager to learn in a fast-paced environment
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Strong attention to detail and commitment to quality
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 15 February 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?
Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 virtual interviews: w/c 23 February 2026
Round 2 in-person interviews: w/c 02 March 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.




