Administrator and communications officer jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about customer service and experience?
Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?
Are you looking for a flexible role?
We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.
The charity
Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
The role
As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.
Acting as a first point of contact for supporters, you will:
- provide a high standard of customer service across a range of channels
- respond to enquiries, feedback and complaints with empathy and efficiency
- commit to delivering a consistently excellent experience
- seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
- help to build trust and donor retention.
Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.
The application process
Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required.
Closing date: Friday 10 July by 8am
Please submit your CV (no more than two pages). A cover letter is not required.
The client requests no contact from agencies or media sales.
Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.
This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.
World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.
Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.
KEY RESPONSIBILITIES
Supporting New Business Development
- Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
- Support the development of tailored proposals, pitches and presentations for potential corporate supporters
- Help prepare outreach materials, including emails, decks, and briefing documents
- Maintain and update prospect pipelines and CRM records
- Attend meetings and events with prospective partners, taking notes and following up on actions
- Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.
Managing Existing Corporate Partnerships
- Provide day-to-day support in the management of existing corporate accounts
- Build and maintain strong working relationships with partner contacts
- Ensure partnerships are delivered in line with agreed objectives and timelines
- Support the monitoring and reporting of partnership performance and impact
- Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
- Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres
Communications & Engagement
- Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
- Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
- Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
- Lead on gathering content to form the basis of partnership communication obligations
- Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
- Support the planning and execution of partner engagement activities, campaigns, and events
- Ensure partners receive appropriate recognition and visibility in line with agreements
Sponsorship & Agreement Management
- Assist in drafting and managing sponsorship agreements and partnership contracts
- Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
- Maintain accurate records of deliverables and ensure all obligations are met
- Support the review and renewal of agreements
Administration & Reporting
- Maintain accurate records within the CRM system
- Track income, pledges, and invoices
- Support preparation of reports and presentations
- Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support
ABOUT YOU
Essential:
- Strong written and verbal communication skills
- Excellent organisational skills with attention to detail
- Ability to manage multiple tasks and deadlines
- Strong relationship-building skills
- Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
- Proactive and eager to learn
- Strong interpersonal skills
- Collaborative approach and working style, able to work effectively across teams
- Creative thinking
- Passion for the organisation’s mission
- Willingness to travel
Desirable:
- Experience of managing corporate partnerships, or comparable transferable skills
- Experience with using CRM systems for profiling and building relationships
- Understanding of charity corporate partnerships
- Business development experience
- Experience of working in a charity fundraising team
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Caritas Social Action Network
Policy and Public Affairs Officer (maternity leave)
Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, to cover a team member’s maternity leave
Salary: £30,00
Closing date: Monday 13 July at 12 noon
Interview date: Thursday 16 July in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the post are:
1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.
2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,
3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.
4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.
5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.
6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.
7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.
8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.
9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This is a critical and influential role at Independent Age, reporting to the Head of Governance. The post holder will provide high-quality support across a broad and impactful portfolio, including risk management, procurement and contracts, governance, safeguarding and business continuity, helping to build a culture where accountability, learning and continuous improvement drive meaningful change.
Working closely with senior leaders and the Board, you will play an important role in enabling effective and confident decision-making across every level of the charity. This is an opportunity to contribute across a wide range of areas and to see the direct impact of your work on how the organisation functions and delivers its mission.
We are looking for someone with a genuine passion for risk management, alongside a strong understanding of not-for-profit governance best practice. You will also bring experience in at least one of the following areas: procurement, contracts management, third party contract risk, business continuity planning, policy management or safeguarding.
You will be an excellent communicator, confident working with senior stakeholders, with strong attention to detail and a proactive, can-do approach. Above all, you will take pride in getting things done efficiently and to a high standard and be motivated by the opportunity to work for a values-led organisation making a meaningful difference to older people.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
If your experience doesn’t align perfectly with all of the above criteria but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, our office has many inclusive features, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all, but if you need a different form of flexibility, we are always happy to talk flexible working. Those contracted to work in the office are required to attend the office a minimum of 4 days per month. This role supports Board and committee meetings which may be held online or in the office, meaning availability to support with this is required.
You can find out more about what it’s like to work at Independent Age on the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate.
Closing Date: Tuesday 14 July, 23:59
1st Interview Dates: Tuesday 21 and Wednesday 22 July, online via Microsoft Teams
2nd Interview Dates: Wednesday 29 July, in person at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.
You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.
Key Responsibilities
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Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.
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Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.
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Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.
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Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.
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Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.
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Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.
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Maintain accurate records of corporate partner activity, approvals, preferences and key communications.
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Contribute to improving processes, workflows and consistency across corporate partnership communications activity.
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Represent Chapter One professionally in all partner interactions.
General Responsibilities
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Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.
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Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.
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Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.
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Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.
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Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.
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Undertake other duties as required to support the delivery of Chapter One’s objectives.
We are looking for applicants with the following essential qualities:
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Strong relationship-builder, confident working with a range of partners and stakeholders.
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Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.
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A clear and adaptable communicator, able to write well for different audiences and channels.
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Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.
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Process-minded and comfortable managing multiple priorities and deadlines simultaneously.
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A collaborative team player, happy working across teams and with shared sign-off processes.
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Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
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Detail your relevant experience, including clear examples.
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Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview.
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Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with an amazing well known charity on a fantastic Legacy Officer role. This is an exciting opportunity to help embed a newly launched legacy proposition, supporting donor journeys through a blend of supporter care, communications and campaign coordination, alongside essential administration and record-keeping.
Key Responsibilities
- Manage day-to-day administrative duties, including handling post, banking support, scanning and filing in line with agreed processes
- Respond to inbound legacy enquiries via phone and email, ensuring sensitive, timely and accurate support
- Help coordinate legacy stewardship communications, including drafting, recording and maintaining high-quality contact histories
- Support marketing delivery for the legacy proposition, including compiling materials, liaising with relevant partners and meeting deadlines
- Monitor shared inboxes, triage enquiries and ensure information is logged and actioned correctly
- Provide helpful day-to-day support to colleagues across legacy activity and contribute to continuous improvements
Person Specification
- Experience in an officer/assistant-level role supporting customers or supporters, with confidence handling sensitive conversations
- Strong attention to detail and accuracy when recording information and managing enquiries
- Clear, professional communication skills for phone calls and written correspondence
- Experience working with marketing or communications activity (campaign materials, content, inboxes, or data-led updates)
- Competent administration skills: prioritising tasks, working to deadlines, and maintaining tidy, reliable records
- A people-focused approach with empathy and professionalism, paired with the ability to stay calm and structured
What’s on Offer
Salary: £36,437
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
If this role sounds like a great match, apply now and take the next step towards making a meaningful impact through legacy fundraising.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Officer (Maternity Cover)
Reports to: Communications & Marketing Manager
Salary: £32,000
Hours: Full-time (1.0 FTE). Currently 32 hours over four or five days per week.
Location: Hybrid, with London office and remote working.
If you want to join a small, ambitious, dynamic team that works at a global level to make a difference, then this role is for you! Communication is a crucial part of the World Hepatitis Alliance (WHA)’s work, and you will be joining at the start of a new strategy period.
Hepatitis is now the world’s deadliest communicable disease, claiming 1.34 million lives each year. Yet the world has everything it needs to eliminate it, including affordable testing and treatment, a vaccine for hepatitis B, and a cure for hepatitis C. Lack of awareness, stigma and discrimination in society, and a lack of action by decision makers, has stalled hepatitis healthcare worldwide. As a result, 287 million people are living with the virus, but only a small fraction know.
We are looking for someone to position WHA and the hepatitis cause within the global health landscape.
The successful candidate will deliver high impact multi-channel global campaigns to communicate our work to key stakeholders. We are looking for a communications all-rounder, with skills across content creation, copywriting, marketing, and social media. The ideal candidate will be a proactive, creative problem solver, ready to turn their hand to a wide range of projects.
In return, you will enjoy our innovative flexible working arrangements, a generous annual leave allowance, up to 5% matched pension contribution, and the chance to make a real difference to the lives of people affected by viral hepatitis around the world.
Roles and responsibilities
- Work effectively to create high-impact digital and print communications for WHA teams
- Deliver content for our flagship campaigns, including World Hepatitis Testing Week, World Hepatitis Day and NOhep
- Manage WHA and NOhep social media accounts on LinkedIn, X, Bluesky, Facebook and Instagram
- Update WHA’s suite of websites to align with campaigns
- Conduct regular email communications
- Develop and implement successful paid digital promotion strategies
- Monitor and evaluate all digital channel performance, optimising approaches to increase reach and engagement
- Manage third-party suppliers and consultants
- Copywriting, sub-editing and proofreading
- Design of social media graphics, reports, and infographics
- Produce press releases and conduct media relations
Person specification
The Communications & Marketing Officer works across multiple projects and needs to be able to turn their hands to a range of tasks. They are a self-starter and problem-solver, using their skills to create engaging content.
Experience
- Experience working in a marketing/communications/PR or similar environment
- Experience implementing multi-channel advocacy, awareness-raising and/or behaviour-change campaigns
- Experience working in and/or an understanding of global health and international development
- Experience in managing organisational social media
- Experience in managing freelance contributors and suppliers to ensure they deliver on time, to budget and specification
Skills and abilities:
- Social media content generation and management skills, with experience of HootSuite or other scheduling platforms
- Clear, precise and engaging writing skills; including experience of producing articles, reports and blog content
- Design skills, with a good knowledge of the Adobe Suite
- Web management skills, with experience of WordPress and analytics
- Knowledge of MailChimp or other email platforms, and the management of mailing lists
- Accurate proof-reading skills, with clear attention to detail
- Proven ability to manage complex projects from start to finish
- Creative thinking capability and the confidence to own ideas
- Confidence in communicating with people from different cultural backgrounds
- Confidence using online analytics to assess the effectiveness of campaigns and using feedback to improve future activities
How to apply
To apply, please email us a CV and a cover letter highlighting how you meet the person specification.
Applications will be taken on a rolling basis, and successful candidates invited to interview.
The client requests no contact from agencies or media sales.
£27,250 | 6 Month Fixed Term Contract
Central London | Hybrid Working (20 percent office based)
Full time, 35 hours per week (9 to 5)
Interviews: 15th and 16th June | ASAP start
The opportunity
A well established professional membership organisation is looking for a confident and organised Candidate Support Officer to join their busy team.
This is a fantastic opportunity to work in a structured and professional environment, supporting the delivery of high profile assessments while playing a key role in ensuring a smooth and positive candidate experience.
You will be working in a process driven environment where accuracy, organisation and the ability to manage multiple priorities are essential.
The role
You will sit within a candidate services team, supporting the coordination and delivery of assessments and acting as a key point of contact for candidates and stakeholders.
Key responsibilities include
- Managing enquiries via email, phone and in person
- Processing applications, checking eligibility and handling associated fees
- Maintaining accurate candidate records using internal systems and databases
- Issuing communications including admission details and results
- Supporting candidate communications and website updates
- Producing data for reporting and service improvement
- Assisting with the delivery of assessment activity when required
- Supporting wider administrative processes including payments and invoicing
To be considered for this role, you will need to demonstrate
- Relvent experience in an office based administrative role
- Strong customer service skills and the ability to communicate professionally with a range of stakeholders
- Experience using databases or CRM systems
- Excellent attention to detail and a high level of accuracy
- The ability to manage competing priorities and work to deadlines
- Strong written and verbal communication skills
- Good working knowledge of Microsoft Office
Additional information
This role offers hybrid working with a requirement to attend a central London office for part of the week.
Due to the level of interest expected, we may not be able to respond to every application individually. All applications will be reviewed and if your experience aligns with the role, we will be in touch to discuss next steps.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
An exciting opportunity to join our staff team and assist in providing funding that helps transform lives.
The Shipwrecked Fishermen and Mariners’ Royal Benevolent Society – “The Shipwrecked Mariners” for short – was founded in 1839 and operates throughout the British Isles. Our primary purpose is to provide financial help to fishermen, merchant mariners and their dependants, both retired and of working age, who are in need. The Society has over 1,200 regular beneficiaries and receives over 600 applications for assistance each year.
To help us continue to provide a great service to mariners and their families, we have an exciting opportunity for someone to join us in the role of Grants Officer.
Our grants provide practical support for individuals and families that are experiencing severe financial distress and help them stabilise their situation during times of crisis. All our grants are means tested and exclusively focussed on those on low incomes (with little or no savings). A significant number of our grants are provided to those in retirement, however we also support those who are unable to work because of accident, illness, disability, or for compassionate reasons, as well as those who struggling to find employment. Our grants are used to cover a wide range of needs but are primarily aimed at helping people maintain a reasonable and dignified standard of living. We also help those who are struggling with debts as well as providing immediate support to the dependants of seafarers who have died at sea or during accidents ashore.
We are offering this role on a full-time basis, with a minimum of 2 days per week (Tues and Weds) working from our Chichester office, but potential for home working at other times. Some travel will be required for the role, including occasional overnight stays.
To be our ideal candidate, you will be an experienced, self-starting administrator with excellent communication and IT skills and a great eye for detail. But, above all, you will have a clear understanding of and empathy for the challenges and vulnerabilities faced by those we are here to support. If you want to be part of a highly dedicated but relaxed and friendly team, who take great pride in supporting an often-neglected sector of UK Society, then we would love to hear from you.
To apply for this post, please click the ‘apply’ button below where you can send your CV and a supporting letter of no more than two pages of A4 (size 12 font).
Your supporting letter should be focused on:
- Demonstrating how your personal qualities and experiences are closely aligned with the person specification for this role and have previously contributed to positive outcomes in your place(s) of work.
- Examples of your experience related to the key duties and responsibilities of this role.
- Helping us understand how you align with our organisational purpose and have a genuine empathy for the individuals that we support.
The closing date for applications is midnight on Sunday 5th July 2026. We will notify those shortlisted for an interview by end of business on Sunday 12th July 2026 and hold face to face interviews on Monday 20th and Tuesday 21st July 2026. The preferred start date for this role is 24th August, but we’re happy to be flexible about this for the right candidate.
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
The Shipwrecked Mariners’ Society strongly believes in building a diverse team which understands the issues facing its beneficiaries, including those which most affect the quality of life and aspirations of vulnerable individuals and their families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
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Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
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Building team spirit and employee engagement and offer.
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Leading and delivering regular staff performance and development reviews.
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Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
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Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
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Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
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Ensure policies are kept current.
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Ensure recording and management of absence/leave.
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Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
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Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
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Oversee training and personal development plans for staff and volunteers, as appropriate.
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Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
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Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
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Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
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Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
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Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
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Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
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Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
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Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
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Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
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Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
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Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
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Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
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Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
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Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
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5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
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Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
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Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
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Experience in developing and leading successful and engaged volunteering programmes and support.
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Full valid driving licence.
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Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
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Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
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Experience of implementing rigorous reporting and evaluation practices on operations.
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Experience of managing day-to-day financial administration and reporting.
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Evidence of delivering clear metric dashboards and reports.
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Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
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Demonstrable knowledge and experience in HR processes and management.
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Experience in building and delivering strategic plans.
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Proven experience of effective problem solving and responding to crisis situations.
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A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
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A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
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Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
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Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
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Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
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Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
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An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
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An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
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A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
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A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
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Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
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A high level of literacy and communication.
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A high level of numeracy and ability to analyse data.
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Strong leadership attributes to build engagement and performance with the team.
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Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
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Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Help us tell the story of a college that changes lives
WM College is an educational charity with a long-standing mission to support adult learners and the wider Camden community. We're looking for a creative, organised and people-focused Marketing & Events Coordinator to help tell our story — through engaging events, exhibitions and content that show what our learners achieve.
What you'll be doing
This is a genuinely varied role at the heart of college life. One week you might be coordinating a private view in our gallery; the next, capturing learner stories at our awards evening or helping welcome hundreds of visitors at an open day.
In this varied role, you'll:
- Help plan and deliver open days, exhibitions, private views, learner awards, craft fairs and other college events
- Create and schedule content for our website and social channels, capturing learner stories, photos and video along the way
- Liaise with learners, staff and local partners to celebrate what we do
- Keep the practical side running smoothly - event logistics, marketing administration and supplier coordination
Who we're looking for
You might be a marketing assistant, events coordinator or arts administrator - or you might come from somewhere else entirely.
This role is ideal for someone who:
- Has experience in marketing and/or events - in any sector, though education, charity, arts or community experience is a bonus
- Enjoys working collaboratively and thrives in a purpose-driven environment
- Can juggle priorities, stay organised, and communicate with warmth and clarity
- Is motivated by a mission to help others access education and lifelong learning
- Wants to join a new, growing team and help shape the college's future - no two days are the same
How and where you'll work:
- Part-time: 0.6 FTE (equivalent to three days a week)
- The salary is £16,949 - £18,245 per annum (pro-rata of £28,248 - £30,408 FTE)
- Hybrid working: our marketing team is in the office on Tuesdays and Wednesdays, and we'd ideally like you in for one or two of those days; the rest is flexible between home and office
- Occasional evening and weekend work to support events, planned well in advance - including two Saturday open days a year
- This post is subject to an enhanced DBS check, which we arrange
Why join us
By joining WM College, you'll be part of something special - helping us continue to offer inclusive, supportive education for those who need it most.
Interviews are scheduled for w/c 6th July (likely 7–8 July).
The client requests no contact from agencies or media sales.
We are seeking an organised and detail-oriented Philanthropy Grants Officer to support the development and management of the College’s extensive Research, Grants and Fellowships portfolio.
Reporting to the Head of Development, you will play a central role in administering and developing funding opportunities that support surgical, dental and educational research and professional development. Working closely with colleagues across the College, Committee members, funders, researchers and external partners, you will oversee the full lifecycle of RCSEd’s grants programme, from application and assessment processes through to award management, reporting and stewardship.
This is a varied role offering the opportunity to work across research funding, governance, financial monitoring and stakeholder engagement, while helping to promote the impact of College-funded projects and opportunities. The role also contributes to the development of new funding initiatives and partnerships that enhance the support available to College Fellows and Members.
The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required.
Experience/Qualifications/Key Skills
You will be educated to degree level or possess equivalent professional experience and have experience supporting grants, funding or award programmes, including administration, financial monitoring and stakeholder engagement.
You will have excellent organisational skills, strong attention to detail and the ability to manage competing priorities in a fast-paced environment. Strong analytical and numerical skills are essential, together with the ability to work confidently with financial information and spreadsheets.
You will be an effective communicator, capable of building positive relationships with a wide range of stakeholders and providing clear advice and guidance on funding opportunities and processes.
Experience within higher education, charity, medical research or related environments would be advantageous.
This role may particularly appeal to individuals with experience in grants, funding, awards, fellowships or programme administration who are looking to develop their career within a mission-driven organisation supporting research, education and professional development.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
Location: London / Hybrid
Contract: 9 months maternity cover
Salary: 43k per annum pro rata
Hours: Full time
Closing date: 8th July 2026
The Opportunity
Civitas Recruitment are delighted to be supporting a leading responsible investment charity focused on building a financial system that better serves people and planet.
This is an excellent opportunity for an experienced Executive Assistant to join on a temporary cover basis and provide high-quality support to the Chief Executive and members of the Leadership Team. The role sits within the Governance Team and will play an important part in supporting senior leadership meetings, decision-making processes and effective information flow across the organisation.
The postholder will be responsible for strategic diary management, light-touch inbox support, meeting coordination, agenda and paper preparation, minutes, action tracking and administrative support. There is also an interesting focus on making effective use of AI tools to improve executive support, meeting administration and follow-up processes.
Key Responsibilities
The Executive Assistant will provide direct support to the Chief Executive, including diary management, inbox coordination, action tracking and administrative support. The postholder will help ensure timely and accurate information flows and support the Chief Executive in managing strategic relationships and external communications.
The role will also provide diary and inbox support to other members of the Leadership Team as required. Working closely with senior colleagues, the Executive Assistant will support Leadership Team and Extended Leadership Team meeting cycles, including scheduling, forward planning, agenda development, coordination of papers, logistics, minutes and follow-up actions.
The successful candidate will manage hybrid meetings across different platforms to a high standard and make appropriate use of AI tools to support meeting notes, action accountability and administrative efficiency. The postholder will also support strong communication flows across the organisation and project manage logistics and communications for staff and directorate events.
The Candidate
The ideal candidate will be an experienced Executive Assistant, Personal Assistant or senior administrator with experience supporting senior leaders in a busy organisation.
You will have excellent organisation and planning skills, strong written English, good judgement and the ability to handle sensitive information with discretion. You will be confident managing competing priorities, working autonomously and switching between strategic and operational tasks.
You will bring strong stakeholder management skills, attention to detail and the confidence to respectfully challenge or steer senior leaders where needed. Strong IT skills, including Microsoft packages and hybrid meeting technology, are essential.
An interest in using AI tools to improve executive support would be highly advantageous. Experience of charity governance, meeting cycles, staff events, briefings, research or social media would also be desirable.
How to Apply
For further information, please contact Civitas Recruitment for an initial discussion and full candidate pack.
Candidates will be asked to submit an up-to-date CV and complete a short application form, including responses to three shortlisting questions. Early applications are encouraged, as candidates may be reviewed on a rolling
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At RSBC, we believe every blind young person should have the opportunity to live life without limits. We support young people to develop the confidence and skills they need to reach their full potential. Our work is driven by our core values: trust, energy, ambition and motivation.
About the role
We are looking for a highly organised and proactive Business and Operations Officer to support the smooth running of our College in a term time only role.
This is a varied and rewarding role where you will play a key part in student admissions, staff onboarding and day-to-day operations. You’ll be responsible for maintaining accurate student data through our MIS system, coordinating processes, and supporting colleagues across the College.
Working closely with the Vice Principal and Head of Business and Operations, you’ll help ensure our systems, processes and administration are efficient, accurate and impactful.
This role would suit someone who thrives in a busy environment, enjoys working with data and systems, and wants to use their skills to make a meaningful difference.
Key responsibilities
- Support student admissions, including coordinating assessments and preparing documentation
- Maintain and manage student records using the College MIS system
- Coordinate student onboarding and induction processes
- Provide administrative support for staff onboarding processes
- Act as a key point of contact for MIS systems, including supporting and training colleagues
- Produce reports, surveys and documentation for leadership and governance
- Support operational activities including facilities, health & safety and contracts
- Assist with financial administration including costings and reconciliations
- Take accurate minutes and support internal and external meetings
About you
You will bring:
- Degree (or Level 6) in Business, Finance, Mathematics or related numerical/operational discipline.
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Confidence working with systems, data and Microsoft Office
- The ability to manage a varied workload and meet deadlines
- A proactive, solutions-focused approach
- Strong interpersonal skills and the ability to build relationships
Desirable:
- Experience in an education, charity or administrative setting
- Experience using MIS or database systems
- Interest in supporting young people with additional needs
Why join us?
- Flexible working arrangements
- A supportive, values-driven organisation with real social impact
- The opportunity to contribute to life-changing work for blind and vision-impaired young people
- Employee Assistance Programme
- Perkbox benefits platform
- 3% employer pension contribution
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.
- Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
- Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:
- 25 days annual leave plus bank holidays
- Generous pension scheme (10% employer contribution)
- Life assurance and income protection cover
- Employee assistance programme and optional private medical insurance
- Ongoing learning and development opportunities
About the Organisation
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.
About the Role
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.
Key Responsibilities
- Act as the first point of contact for student enquiries and complaints via phone and email
- Manage requests including deferrals, exemptions and cancellations
- Process applications for reasonable adjustments and special considerations in line with policies
- Liaise with exam platform providers to support exam delivery and resolve queries
- Support and administer misconduct and compliance-related processes
- Maintain accurate student records and ensure data is handled in line with requirements
- Produce and issue student newsletters (minimum six per year)
- Update website content and manage student-facing communications
- Support social media and engagement channels, including LinkedIn
Skills / Experience Required
- Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
- Strong attention to detail and ability to follow structured procedures consistently
- Experience reviewing applications or documentation and making decisions within clear frameworks
- Excellent written communication skills, with the ability to produce clear and accurate content
- Confident managing high volumes of enquiries while maintaining a professional and supportive tone
- Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
- Ability to support individuals in sensitive situations with empathy, while adhering to policies
- Strong organisational skills and ability to manage multiple processes simultaneously
- Experience using systems and managing data; confidence updating websites or content platforms
- Able to adapt communication style across different audiences and formats
To Apply
- To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
- Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.
Interview Process
- Two-stage process with assessment
- Mid-July 2026
Deadline
- Friday 26th June 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.