Administrator and communications officer jobs

We are offering a unique opportunity to play a central role in ensuring the effective delivery, administration and financial management of Fauna & Flora’s project ‘Securing fair and equitable foreign fishing access arrangements’. This project aims to address the impacts of distant water fleets in West Africa and empower communities and governments to secure sustainable, inclusive, and transparent fisheries management that supports food security, nutrition, and livelihoods in the region.

In this position, you will support the smooth implementation of project activities by maintaining compliance with internal policies and donor requirements, coordinating routine financial processes, monitoring expenditure and budgets, overseeing partner financial reporting, and helping to ensure that project plans, documentation and reporting are delivered to high standards.

Working closely with the Technical Specialist, Fisheries, you will support project cycle management, contribute to monitoring and evaluation, provide fisheries-related technical input where needed, and help translate project findings into clear and accessible reports, communications and knowledge products. You will also collaborate with project staff, partners and funders to ensure strong working relationships and effective delivery of agreed activities, including supporting sub-grant agreements and compliance with donor regulations.

We are seeking a highly organised and detail-oriented professional with proven experience in project financial administration, donor compliance and stakeholder coordination, ideally within conservation, development or fisheries contexts. You will have the ability to work constructively across diverse teams and partnerships and collaborate effectively with technical teams and partners while supporting fisheries-related research and communications.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Tuesday, 9th December 2025. Interviews are likely to take place during the week commencing 15th December 2025

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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Main purpose of role

Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

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About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

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Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking

Closing date: Tuesday 9th December

Interview dates: 16th and 17th of  December

Please download the job description to see full role responsibilities

Key Responsibilities

Finance

• Responsible for processing all income in SAGE from various platforms reconciling income to bank statements.
• Responsible for processing monthly/annual journal and accruals
• Responsible for sales invoicing.
• Perform monthly CRM-Accounting software reconciliation.
• Helping to improve finance processes and systems.
• Monthly claim and process monthly Internal Gift Aid claims and reconcile External Gift Aid with Fundraising Team.
• Support Finance Manager with a variety of monthly and quarterly reconciliations and ad-hoc reports
• Oversee customer invoicing and Credit Control.
• Assist the external auditors during their audit fieldwork
• Coordinate financial tasks for Major Fundraising Events (pre and post activities)
• Attend the major Fundraising events
• Acting as point of contact for income related queries
• Support with bank reconciliation,
• Support with preparation of fixed assets register
• Assist in the preparation of VAT returns
• Assist in the preparation of Budgets, Reforecasts and Management Accounts
• Keep financial procedures and other documents up to date.
•  Provide training to budget holders

Other

• Maintain records of procedures, sharing best-practice with the rest of the team
• Provide support and cover as required to the Finance and Operations team.
• Respond to and direct general office inquiries by phone or email.

The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected.

We are seeking an experienced Charity Administrator (Maternity Cover for CEO) to provide continuity and ensure the smooth running of CURE UK during our CEO’s maternity leave. This is a caretaker role: you will be the charity’s sole staff member, responsible for day-to-day operations, donor communications, and ongoing fundraising projects. Strategic leadership will remain with the Board of Trustees — the role is to manage and deliver existing commitments.

Please note: 

• Applications without a cover letter will not be accepted.
• As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.

Key responsibilities include:

• Managing charity communications (office phone, email, and post).
• Preparing and sending quarterly fundraising appeals and monthly supporter newsletters.
• Maintaining donor relationships and ensuring timely acknowledgements.
• Liaising with CURE International head office and hospitals to gather updates and patient stories.
• Overseeing delivery of current fundraising projects (e.g. Operation Zim and surgical training initiatives).
• Managing relationships with grant partners and fulfilling reporting requirements.
• Liaising with CURE UK’s Accountant partner who are responsible for financial management, bookkeeping, charitable giving, governance and financial reporting for board meetings.
• Quarterly summaries of charity activities for the board at board meetings.
• Handling general administration such as management of donor database (if full time role)

Part-time / Full-time Options

 This role can be shaped according to the successful candidate’s availability and skills:

• Full-time (37.5 hrs/wk): In addition to the core responsibilities, the postholder will also take on charity finance and administration tasks. These include management of the donor database (Beacon CRM), support with bookkeeping and reconciliation, handling charitable giving for our projects, and processing invoice payments to suppliers.
• Part-time (c. 20 hrs/wk): The role would focus on communications, fundraising, and donor care. Finance, accounting, and governance tasks would be handled by our external Accountant partner.

About You

We are looking for someone with:

• Strong administrative and organisational skills.
• Experience in fundraising communications (appeals, newsletters, donor care).
• Experience in grant fundraising and management (grant writing and reporting)
• Excellent time management skills, with the ability to plan and take responsibility for your own workflow as the sole caretaker of the organisation.
• Ability to manage multiple projects independently.
• Good written communication and relationship management skills.
• Flexibility and willingness to handle a varied workload.

As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.

What We Offer

• The opportunity to serve in a role that directly supports children receiving life-changing surgery.
• A varied and rewarding position where you will oversee the full breadth of charity operations.
• Support from an engaged Board of Trustees and the CURE International network.
• Flexible, home-based working or co-working office space 

About CURE International UK

CURE International UK is the UK arm of a global Christian charity network, CURE International, providing life-changing surgical care for children with treatable disabilities across its eight hospitals in sub-Saharan Africa and the Philippines. CURE International UK’s primary responsibility is as the fundraising arm of CURE International in the UK. We partner with donors, churches, and trusts across the UK to support CURE hospitals overseas, where children receive transformative surgery and holistic care in the name of Jesus.

Mission statement: “to heal the sick and proclaim the kingdom of God”

HR Officer

Location: Remote (Occasional travel to one of the offices in Southampton, Welwyn Garden City, Glasgow, Plymouth, Manchester and Birmingham)

Salary: Up to £150 per day depending on skills and experience

Hours: Part time (22.5 hours per week)

EDT is an educational charity established over 40 years ago and we are going through an exciting period of transformation. We are looking for a motivated and creative person to join our dynamic team and work with our partners and volunteers to create and deliver our projects and experiences to young people interested in STEM and future (META) skills.

Our vision is to create a society which empowers young people, regardless of their backgrounds, to be excited by STEM opportunities and to be inspired about their potential developing the next generation of the UK workforce.

Our mission is to inspire young people, ensuring they have the opportunity and confidence to reach their full potential, enabling them to contribute to their communities and improve their social mobility. We do this by connecting them with industry and inspiring STEM role models, exploring pathways from education to employment, developing a broad range of skills to improve their work readiness and celebrate their achievements through Industrial Cadets Awards at each milestone.

EDT is committed to encouraging equality and diversity among our workforce, Trustees, and the programmes that we run. The aim is for our workforce, governing structures and the programmes that we run, to be truly representative of all sections of society, and for each EDT Employee, Volunteer and Participant to feel respected and able to give their best.

The Role

The HR Administrator will provide essential administrative and coordination support across the charity, ensuring that HR processes run smoothly and efficiently. As a small operational team with limited capacity, we are seeking additional support to ease the administrative workload currently carried by managers and the Finance & HR Manager. The postholder will help ensure staff are onboarded and supported consistently, that key HR tasks are completed on time, and that accurate records and documentation are maintained. This role focuses on strong organisation, attention to detail, and customer service rather than HR expertise, with access to external HR advice available when needed.

Key Responsibilities

Recruitment & Interview Administration

• Post job adverts and support recruitment administration, including scheduling interviews and coordinating candidate communications.
• Assist hiring managers with preparing interview materials and ensuring recruitment documents are filed appropriately.
• Carry out pre-employment compliance checks such as right-to-work verification.

Onboarding & Offboarding

• Prepare and issue contracts of employment and set up new starters in the HR portal.
• Calculate and communicate holiday entitlement for new starters.
• Support new employees during onboarding by responding to routine queries and ensuring required information is collected.
• Manage DBS/PVG applications and renewals, ensuring certificates are returned and recorded. Track references
• Support the offboarding process: acknowledge resignations, confirm holiday balances, and ensure all documentation is completed.

HR Administration & Employee Lifecycle Support

• Process changes to staff records including hours changes, contract updates, promotions, or flexible working arrangements.
• Maintain accurate and up-to-date employee information in the HR portal, including absence recording.
• Respond to day-to-day HR queries from staff and managers, signposting to the Finance & HR Manager or external HR support when needed.
• Update HR templates, documents, and policies on the HR portal.
• Monitor and track probation reviews and send reminders to managers.

Compliance, Training & HR Systems

• Track and record completion of mandatory training (e.g. safeguarding, GDPR, health & safety).
• Ensure digital and paper records comply with GDPR and safeguarding requirements.
• Assist with the implementation and ongoing administration of a new HR system or portal. Support the annual review of HR policies by updating documentation and coordinating communication

Skills and Qualifications

• Experience in an administrative or coordination role, preferably within a busy office or operational environment.
• Exposure to HR processes (such as onboarding, record-keeping, or recruitment admin) OR a willingness to learn and develop HR process knowledge.
• Good understanding of the basic steps involved in HR administration (e.g., issuing contracts, updating records, tracking absence).
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Confident in using digital systems and maintaining accurate records; experience with HR systems is helpful but not essential.
• Clear and professional communication skills, both written and verbal.
• Ability to handle confidential information appropriately.
• Proactive, reliable, and able to work independently within a supportive team structure. Competent user of Microsoft Office/365 (Word, Excel, Outlook, Teams).

Desirable

• Experience providing administrative support in a charity, education, or small-team environment.
• Familiarity with safeguarding, mandatory training requirements, or DBS/PVG processes. Experience supporting organisational processes or system implementation.

To Apply

 If you feel you are a suitable candidate and would like to work for EDT, please do not hesitate to apply.

Please note: Although this advert is scheduled to run for a month, interviews will take place on a rolling basis and the vacancy may close early.

About GISF

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian, development and human rights sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

The NGO security sector is fast-moving and globally connected. This role offers a chance to work at the heart of major sector events, engage with leading NGOs, UN agencies, donors, and private sector partners, and contribute to shaping the future of aid worker safety. Occasional travel provides opportunities to attend conferences, support key forums, and meet members across regions.

About the role

GISF is seeking a highly capable professional with strong project management skills, excellent stakeholder engagement experience, and the ability to work independently at pace.

The post-holder will play a pivotal role in delivering GISF’s sector-leading events, ensuring a healthy and active membership network, and driving engagement with the commercial sector. As an outward-facing role with broad engagement responsibilities, we are looking for a confident communicator, a natural relationship-builder, and someone with an organised approach to managing multiple priorities.

Key responsibilities

Member & External Engagement

• Project manage GISF’s annual member forum, ensuring coordination of all contributing staff, guest speakers, contractors, and suppliers.
• Oversee the delivery of GISF’s flagship conference convening NGOs, UN agencies, donors and private sector partners.
• Lead the delivery of additional engagements, including GISF’s programme at the Humanitarian Networks and Partnership Week annually in Geneva, high-level roundtables with donors and states, webinars, and more.
• Represent GISF at sector events with professionalism.
• Contribute to GISF’s influencing work and policy level engagements, working closely with the Head of Policy and Engagement on advocacy efforts, policy messaging, and strategic outreach.

Membership administration

• Proactive scoping of new members and engage with interested prospective members on application process.
• Manage the full membership application pipeline, including due diligence and coordination with the GISF Steering Group to approve new members.
• Working closely with the Communications & Engagement Officer to onboard new members, ensuring they are set up across all relevant systems.
• Track, update, and report on member engagement using Salesforce.

Commercial engagement

• Lead on immediate sponsorship efforts for the 2026 Global Conference, including identifying prospective sponsors, developing tailored sponsorship materials, coordinating follow-up, and ensuring sponsor visibility requirements are integrated into conference planning.
• Support GISF’s wider commercial partnership programme by identifying and nurturing new leads through structured outreach and consistent relationship management.
• Coordinate closely with the Executive Director on sponsor meetings and pitches.
• Maintain accurate tracking of leads and progress on Salesforce.
• Document lessons learned, refine outreach processes, and contribute to the development of a partnership strategy and workflow.

Please refer to the attached document for the full person description.

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

How to apply

Application is by submission of a CV and cover letter, contact details can be found in the attached document.

The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.

Closing date: 22 December 2025 (applications reviewed on a rolling basis)

Interviews: Week of 5th January 2026 onwards

This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.

We are seeking a  committed and creative Outreach and Communications Officer who will be responsible for sharing our knowledge and expertise as widely as possible.

About The Role

The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF).  We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. However, as the number of people living under NRPF continues to grow, we know we will never be able to meet the need for CoCs. Ensuring that our knowledge and experience is shared - with advisors, support services, community groups and individuals who could make applications themselves - is vital. Raising awareness of our work also supports our income diversification strategy by building corporate partnerships and individual donations.

In this role, you will be leading The Unity Project’s outreach and communications work in order to increase awareness of the Change of Conditions process and the support The Unity Project can offer to individuals and organisations.  Your first priorities will include mapping CoC provision across the country; working with the Director to design and implement a communications strategy to engage applicants, advice organisations, corporate partners and donors; and creating a suite of CoC resources to share online. As you develop in the role, you will deliver outreach and information sessions online and in the community. We hope that over time you will have the opportunity to grow, take on new responsibilities and help to shape how we do outreach and communications as we evolve.

About The Unity Project

Who we are

The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.

Why we exist

We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.

Our values

We aim to be:

• Representative of and accountable to people who are navigating or have navigated the systems we want to change.
• Sustainable, so we can continue our work as long as it is needed.
• Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
• Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
• Equitable to all who give their time to the project.
• Tenacious, innovative, reflective and adaptable in our casework.

Our benefits

• Salary - £37,800 pro rata
• Flexibility - We all work together in person on Tuesdays. Beyond that we can be flexible about how you meet your hours.
• Annual leave - 35 days inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
• Pension - 5% employee contribution, 8% employer contribution
• Clinical supervision - All staff have access to monthly clinical supervision
• Wellbeing - All staff have a personal wellbeing budget to spend as they need 
• Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
• Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
• Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.

A new opportunity has arisen to join the Newt Conservation Partnership as NCP Finance Administration Assistant to support our efforts to create and manage high-quality habitat for great crested newts. This is an exciting time to join our team as we expand to maximise our impact for freshwater habitats and species.

Working alongside NCP’s Operations Manager and Administrator, the NCP Finance Administration Assistant will support daily financial tasks, using bookkeeping skills to ensure accurate and efficient data processing. As part of a small but growing team, they will also assist with occasional office administration

Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. Our work is underpinned by a spatial strategy, and we work at the landscape scale. We have an extensive monitoring programme, and generate critical data for assessing the success of the NatureSpace schemes. We work closely with our partners, Amphibian and Reptile Conservation and Freshwater Habitats Trust and follow their evidence-based best practice guidance for the conservation of amphibians and ponds.

Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.

To Apply: Fill in the application form, No CVs or agencies, please.

Deadline for Applications: 5 pm Tuesday, 2nd December 2025

Interviews: The week beginning 15th December 2025, Oxford (in person)

Could you will play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?

Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have a lot of fun and make new and lasting memories. We have over 4000 active members which continues to grow as we reach out to many more female veterans across all three Services eligible to join our Association.

You will:
● have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs
● have experience of managing caseloads and carrying out detailed casework
● have a sound knowledge of how individual grants are awarded
● have a strong understanding of the work of SSAFA, TRBL & other case-working and almonising agencies
● have a strong understanding of armed forces veterans, their experiences and potential issues
● understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences
● be skilled at building positive working relationships, with a friendly and engaging manner
● be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively.

We are a financially sustainable £7m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for female veterans.

Location – Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, with occasional travel to other Stoll Foundation sites, London-based museums and national archives.

Background
The Stoll Foundation is the leading provider of housing and support services to vulnerable veterans. Founded in 1916 by theatre impresario Sir Oswald Stoll to house severely disabled WWI veterans, The Stoll Foundation has provided a sanctuary to help veterans rebuild their lives for over one hundred years.

As The Stoll Foundation enters a new chapter, an opportunity has arisen for an enthusiastic and motivated Heritage Project Officer to join our team and oversee the day-to-day delivery of a 2.5-year heritage project. Veterans’ Voices: 100 Years of Housing Heroes is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to launch an ambitious project exploring the rich history of The Stoll Foundation while engaging our residents through workshops and events and building lasting ties with the local community.

Veterans’ Voices: 100 Years of Housing Heroes
The Heritage Project is a direct response to the sale of our main site, the historic Sir Oswald Stoll Mansions, which will be handed over to our neighbours Chelsea FC in 2027. While residents of the Mansions will move to nearby, higher-quality accommodation in the new build development of King’s Road Park, aspects of our heritage including the Mansions themselves, our on-site archives and the memories and stories of our residents are at risk.

From late 2025 until early 2028, the Heritage Project Officer will deliver a series of workshops, tours, activities, and lectures which celebrate, preserve, and share our rich heritage while engaging and integrating the local veteran and civilian communities in Fulham. Working with partners including the Fulham Society, Hammersmith & Fulham Archives and two volunteer committees, the Heritage Project Officer will also conduct extensive archival and online research to piece together the hidden history and forgotten stories of The Stoll Foundation and our early residents. Additionally, the Officer will lead on the production of key assets including a website section devoted to our heritage and a physical and digital book of the local community’s memories of Stoll Mansions. The project will culminate in a temporary exhibition which the Heritage Project Officer will design and deliver with the support of volunteers and professionals.

Key Responsibilities

• Recruiting and managing two teams of volunteers: a Local Heritage Heroes committee of local community members and a Veteran Heritage Committee of The Stoll Foundation residents.
• Planning and delivering events and activities including workshops, open days, lecture series, committee meetings and field trips.
• Leading the planning and delivery of a temporary exhibition created in collaboration with project beneficiaries and volunteers.
• Tracking and reporting on a significant budget.
• Managing the creation of assets including a new Heritage section of The Stoll Foundation website and a physical and digital book compiling memories of Stoll Mansions from the local community.
• Managing the production of collaborative historical case studies and oral histories.
• Engaging with the local community to ensure participation in activities and integration with the Stoll veteran community and vice versa.
• Conducting archival and online research to uncover the story of Sir Oswald Stoll, The Stoll Foundation, Stoll Mansions, and our early veteran beneficiaries.
• Managing the cataloguing, digitisation and conservation of archival materials.
• Identifying and acting upon opportunities for further collaboration and partnerships; managing existing partnerships.
• Reporting on and evaluating the project including wellbeing impact on participants.

Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews:  First Stage – 15 & 16 December 2025 (Teams)
Second Stage -  30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours:  37.5 hours per week
Salary:  Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement:  Basic Check

We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.

About the role

Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.

You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.

This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.

What you’ll bring

 · You'll have proven experience developing and delivering impactful communications strategies

· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care

· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.

What we offer

· Join a supportive, creative and collaborative team where your ideas are valued

· A varied and interesting role spanning corporate, clinical, retail and fundraising communications

· Autonomy to try new things and bring innovation to your work

· Work that makes a genuine difference to people living with terminal illness and their families

· Professional development opportunities

·  Generous annual leave, wellbeing programmes and access to employee benefit platforms such
 as Stream and Reward Gateway.

To find out more about this exciting opportunity, cl visit the jobs portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members. 

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role, please visit our website - https://chartered.college/join-the-team/

Job Title: Membership Operations Administrator

Reports To: Membership Operations Manager

Salary: £26,500 per annum (FTE)

Contract: Permanent, part-time

Hours: 21 hours per week, we offer some flexibility with hours, although the working week must include  Mondays

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Office / hybrid. Currently once a week in the office (based in central London) is required. The Membership Operations team are (often, but not always) in the office on a Wednesday

Start date: Ideally the person will be in post on, or short after, 20th January 2026

Deadline and interview: 

• Applications close at 08:00 on Wednesday 10th December 2025 
• One round interview process, involving a task and competency-based interview
• Interviews will be held in person at our London office (WC1N) on Monday 15th December 2025 

We will be reviewing applications on a rolling basis so may interview sooner, if a suitable candidate is identified.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.

Reasons why this role could be great for you:

• You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
• You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
• You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.

Main areas of work

• Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
• Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
• Manage Group accounts and renewals effectively, including liaising closely with Groups contacts, issuing quotes and invoices
• Ensure that all contact and communications are compliant with relevant data protection and security standards

Additional areas of work

• Provide administrative support during the Fellowship process
• Generate regular reports on membership to inform organisational KPI reporting
• Provide administrative support for the Membership Operations Team
• Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

About You

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce,  Submittable, Zoom and Slack.

Experience and skills

Essential:

• Excellent written and oral communication skills 
• Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience 
• Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems 
• Experience of working in a busy administration / office role with competing priorities
• Excel and data analysis skills 

Desirable:

• Experience of Salesforce or other CRM systems 
• Knowledge of GDPR and how it relates to the storage, retention and use of personal data 
• An interest in the membership and/or education sector and the support and development of teachers

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• We intend to interview in person at our offices but will make any necessary accessibility adjustments on request

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please see our website.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.

We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.

You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.

This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.

We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.

If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.

The Philharmonia Orchestra is seeking a skilled and versatile Digital Media Editor and Coordinator to join its Marketing and Communications team. The ideal candidate will have at least two years’ experience in a similar role, strong editorial skills, and confidence using key digital media creation platforms.

This new role will play a key part in the orchestra’s digital-first strategy, supporting the creation, editing, and distribution of engaging content across web, social media, and other digital channels. Working closely with the Social Media & Content Manager and Senior Producer, the postholder will help bring the Philharmonia’s concerts and activities to audiences worldwide. Focused on short form, social-first content, this role requires someone with technical proficiency, excellent organisation and a flexible approach to content capture.

Although based at Head Office, the role involves frequent time out of the office with the Orchestra – whether in rehearsals, at concert venues, or on tour. No two weeks will be the same.

Key Responsibilities

Planning and implementation: 

• Work with the Social Media & Content Manager and Senior Producer to plan and deliver the Philharmonia’s short- and long-form digital content in line with marketing and organisational priorities

• Contribute to the orchestra’s digital-first marketing strategy by identifying opportunities for new and engaging content across platforms such as YouTube, Instagram, and TikTok

• Take ownership of specific projects and tasks, ensuring deadlines are met and communication is clear and proactive

• Ensure that all content produced reflects Philharmonia’s visual identity, brand tone, and artistic standards, maintaining consistency across digital and print communications

• Support the effective use of data and analytics to inform decisions about content performance, reach, and audience engagement

• Keep abreast of developments in digital media production, editing software, and social trends, sharing insights and proposing improvements to processes and outputs

Key tasks:

• Edit video, audio, and imagery for web, social, and internal use, ensuring material is produced to a high standard and delivered to agreed timelines

• Assist with content capture at rehearsals, performances, and events, undertaking filming and on-site editing to enable timely release of digital content

• Create motion graphics, captions, and short-form edits tailored for specific social media platforms to maximise engagement and visibility

• Some ad hoc design for print and physical products (i.e. Philharmonia Records, Shopify products, donation boxes etc.)

• Provide light-touch coordination of content schedules and workflows between editors, producers, and departments to ensure smooth delivery and efficient handover of materials

• Support with the management and organisation of media assets using the Philharmonia’s content management and digital asset management systems, applying consistent metadata and archiving standards

• Support cross-departmental campaigns and contribute to the planning and delivery of wider marketing and communications projects

Collaboration:

• Act as an advocate for best practice in digital content creation and file management, encouraging high standards of quality, consistency, and accessibility

• Support and collaborate with colleagues across the Marketing and Communications team, offering technical advice and creative input where appropriate

• Contribute to a positive, inclusive, and solutions-focused team culture that aligns with the Philharmonia’s mission and values

• Represent the Marketing and Communications team professionally at Philharmonia rehearsals, concerts, and events, demonstrating flexibility and enthusiasm for the Orchestra’s work

Skills and Qualifications

Essential:

• Minimum 2 years’ experience in a similar role

• Strong video editing skills using the full Adobe suite

• Working knowledge of Photoshop and After Effects for basic graphics and animation

• Experience managing digital files and metadata within CMS or DAM systems

• Understanding of digital publishing platforms (YouTube, Instagram, TikTok, etc.)

• A keen eye for visual storytelling and attention to detail

• Ability to work flexibly – including some evenings and weekends – to capture live content as it happens

• Excellent organisational skills, with the ability to juggle multiple tasks and deadlines

• Collaborative, adaptable, and proactive approach to teamwork

• A genuine interest in music, digital media, and the performing arts

Desirable:

• Experience filming in live event or performance environments

• Familiarity with orchestral or classical music settings

• Basic understanding of sound editing and colour correction

• Experience of working with a similar arts organisation