Administrator and communications officer jobs

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting over 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The role is a key one to ensure Southwark Cathedral is able to:

• Promote the Cathedral’s image and reputation as a place of inclusive welcome

• Trade profitably

The Events & Enterprises Assistant will be expected to work within the diverse and inclusive ethos of Southwark Cathedral. They should be able to be flexible and creative in maximising the opportunities for commercial income alongside the worshipping and community life of the Cathedral. The post-holder will also be expected to work closely with staff and volunteers from all areas of Cathedral life.

Role Overview

The Events & Enterprises Assistant is an exciting role offering both administrative and practical support to the Cathedral and its trading company Southwark Cathedral Enterprises Limited (SCEL). The post-holder will provide key administrative support to the COO, who is Company Secretary of SCEL, as well as giving broad practical support to the Head of Events to help deliver the special events and commercial meeting-room business.

The post-holder will provide support to the Head of Events in the delivery of a colourful programme of special events in the Cathedral space. Each year we hold a number of private parties, dinners and fundraising events as well as concerts, memorial events and carol services. The Head of Events holds the responsibility for converting special event enquiries into confirmed visits, relationship management and this post will share event management ‘on the day’, to ensure the smooth and safe delivery of often complex largescale events. Most often working one year ahead of the event, the post-holder will provide administrative and operational support for preparations and the delivery of the events by completion of operational notes, RAMS or similar.

Additionally, the Events & Enterprises Assistant will be responsible for the effective day- to-day management of commercial bookings for the Cathedral’s meeting rooms. Our conference business, comprising three main meeting rooms of varying sizes, has a wide client base drawn from the commercial, government, charity and national health sectors and many of the bookings are repeat business. The meeting rooms have an excellent reputation and are popular with clients and for managing the clients’ experience from initial enquiry to final invoice. The post-holder will provide a welcome to clients on arrival, 3 ensuring that their room, IT and catering specifications have been met and manage their requirements during their stay.

They will also work closely with the Marketing & Communications Manager on communications campaigns which are relevant to the Cathedral’s conference and special events business activity.

The post-holder will support the work of the Board of Enterprises by organising the annual schedule of Board meetings – booking meeting rooms, setting up technology and refreshments on the day, attending and minuting meetings and acting as a point of contact for members of the Board. They will also support the Cathedral’s COO in their role as Company Secretary of SCEL - assisting them with correspondence, meeting arrangements, collation of papers and drafting reports for meetings and liaising where necessary with the finance team.

Role: People (HR) and Governance Coordinator

Location: The Royal Court Theatre, London

Contract: Full time, permanent

Salary: £32,643 (gross) per annum

The Royal Court Theatre has an exciting opportunity for someone to join People team as People and Governance Coordinator. 

This role is central to the internal operations of the Royal Court, providing high-quality coordination and administration that underpins how we support our staff, deliver effective governance, and maintain a positive workplace culture. The postholder will oversee key HR procedures, systems and records (including recruitment and payroll support), coordinate trustee and board activity, and ensure clear and consistent internal communications across all teams.

Alongside this core administration, the role offers an opportunity to develop as a trusted People Partner for our Front of House and Catering teams, providing first-line guidance on people matters and gaining insight into the internal management of a leading cultural charity. Handling a high volume of correspondence, processes, and confidential information, the post requires strong organisational skills, attention to detail, and discretion.

The successful candidate will:

• Have proven experience in an administrative role within a busy office environment (not necessarily arts-specific). 

• Have practical experience in HR and/or recruitment, ideally supporting onboarding, payroll processes and employee lifecycle documentation

• Have excellent written and verbal communication, with attention to detail and the ability to tailor communications for different audiences.

• Be able to manage multiple tasks and deadlines, balancing competing priorities

Further details of the role can be found in the Job Description (link above). If you are interested in this role, please complete an application form through ‘Apply Here’ link below and by no later than 17th September 2025. Please address how you meet the criteria set out above within your application.

To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox

If you have any questions about the role, please contact the recruitment inbox ahead of the closing date.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

We are seeking a Programme Officer to join our Work Experience Team.

Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year. 

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students.

Key Responsibilities of the role include:

• Securing, updating and managing work experience placements.
• Handling telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
• Acting as key point of contact for schools/educational establishments managing and overseeing the work experience process.
• Producing information and providing support to the Head of Work Experience and other team members.
• Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
• Managing placements using a bespoke IT system.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

How to Apply

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

This application closing date for this role is 31 October. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford and will include a skills based test.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Alumni Engagement Assistant (2 posts)

Goldsmiths, University of London is recruiting two posts:

• Full-time Alumni Engagement Assistant (35 hours/week) 
• Part-time Alumni Engagement Assistant (14 hours/week) 

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.

About the Candidate

We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.

The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.

The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.

We're growing the People team.  This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact.  If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you.  Please read the recruitment pack for full details and how to apply.

Job Summary

The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.

This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.

The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.

General People Administration & Support

• Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
• Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
• Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
• Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
• Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
• Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
• Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
• Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.

Recruitment, Onboarding and Offboarding

• Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
• Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
• Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
• Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
• Respond to reference requests for current and former employees in a timely manner.

People Systems, Data & Reporting

• Confidently use systems and other digital tools to input and maintain people’s data accurately.
• Run regular reports and provide performance or management information (MI) within agreed timescales.
• Analyse data to validate accuracy and identify trends or issues that require further attention.

· Maintain and update organisation charts and headcount data on a monthly basis

· Contribute to regular updating of the People section of the intranet.

• Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.

Meetings & Communication & Board Support

• Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
• Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
• Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
• Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
• Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
• Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
• Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.

Continuous Improvement and Projects

• Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
• Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed

About Us

Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.   

For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.

Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.

About the Role

We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.

You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.

You’ll:

• Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
• Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
• Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
• Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.

About You

You’ll bring:

• Excellent written and verbal communication skills and a confident, engaging style.
• Strong organisational ability - able to manage multiple priorities.
• Good data management skills and attention to detail.
• Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
• Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
• Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/

If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.

The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.

The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.

They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.

The Finance and Operations Officer is responsible for maintaining an efficient and streamlined service across the organisation to support and develop the charity’s finance administration, operations, governance and HR functions. It is ideal for someone who thrives on making sure everything behind the scenes works seamlessly to enable impactful frontline work.

You’ll support core functions helping ensure our systems are strong and efficient. Alongside this, you’ll contribute to our wider mission of supporting 250,000 young Londoners access healthy food, positive opportunities, and pathways into meaningful careers. You’ll help us live our values as a charity that’s authentically youth-led, nurturing talent and championing equity and inclusion in everything we do.

This is a varied and hands-on role, perfect for someone who’s proactive, organised and enjoys making things work better. You’ll use tools like Xero, Salesforce and Microsoft 365 to streamline processes, analyse data, and find smarter ways of working. You’ll manage communications with staff, suppliers and partners, provide diary support to the CEO, and help ensure compliance and good governance across the charity.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic  programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme. You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.

Some key responsibilities include:

• Coordinate assessments and preparation for exam boards, including managing marker allocations, deadlines and payments, and recording and communicating assessment outcomes
• Analyse feedback and other data to support the continuous enhancement of the Approach Social Work programme.
• Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
• Build strong working relationships within Frontline and with external partners, e.g. in our university partner, to support effective collaboration

A little bit about you 

We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

This role requires someone proactive, organised and adaptable, who can balance strategic fundraising with hands-on operational delivery.

The Fundraising and Operations Manager will:

• Work closely with the Executive Director on income generation and partnership development, working closely with colleagues across the Coalition.

• Support the operational delivery of the Coalition Secretariat, including financial administration, project management, and systems oversight

• Ensure that strong processes and compliance are in place, enabling the team to deliver impact and meet funder requirements.

For the full job description and information on the pay package, benefits and more, please click on the Applied link.

About Us

Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.

Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.

The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.

The Role

To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.

You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.

Key Responsibilities include (but not limited to – see Job Description for further information)

• Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
• Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
• Provide administrative and logistical support for Doctors and Nursing Student placements
• Develop and maintain efficient systems and processes for executive administration

The ideal candidate will have:

• Minimum 3 years’ experience in a similar role ideally in a charity
• Strong written and verbal communication
• Professional and confident interpersonal manner
• Ability to draft high-quality correspondence and reports
• Experience in formal minute-taking and senior board level

What we Offer

In addition to working for a meaningful cause, we provide:

✔️ Company pension (NHS pension retained if transferring from NHS)

✔️Continuous service recognised service if transferring from NHS

✔️ Health & wellbeing programme

✔️ Employee Assistance Programme

✔️ DSE equipment & uniforms provided

✔️ Generous holiday allowance

✔️ Career development opportunities

✔️ Blue Light Card membership

Join Our Team

Apply today and be part of a dedicated team providing vital hospice care to the community

Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds

For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.

Interviews will take place week commencing 10 November 2025.

Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.

Apply now and make a difference!

A little about us

Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.

The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.

We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.

What we are looking for

We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.

Duties and Responsibilities

Service Analysis and Quality Assurance

• Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
• Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
• Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
• Maintain effective and up-to-date digital filing systems.
• Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.

Family Liaison and Support

• Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
• Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
• Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
• Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
• Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.

Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.

Why join us?

The successful candidate will receive an excellent package including:

• Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
• Up to 11% employer pension contribution.
• Access to a staff Health Plan and Employee Assistance Programme.
• Training opportunities, including Salesforce Administrator certification.
• The chance to make a meaningful difference every day.

Salary:

£15,600 per annum (pro rata of £34,125 FTE)

Hours:

16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)

Location:

St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.

Key dates:

• Closing Date: Sunday, 27th October 2025
• Interview Date: Monday, 3rd November 2025

Safeguarding

CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.

Who we are: 

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide. 

About the role:  

We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes. This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to organise range of fundraising events, such as gaming, auctions, quizzes, gigs. You will be a part of a small but dynamic marketing and fundraising team and working with an Events and Engagement Officer.

This is a critical role for generating essential funds for the charity. You will love a challenge and be goal orientated. It is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, promoting, contacting organisations, or attending and speaking at events. You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting, influencing and motivating people to fundraise for us. Please note that you will need to carry, load up and set-up event materials from our office to events, often on your own. It is essential you have access to transport and must have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.

Main Duties and Responsibilities: 

• Support and steward existing fundraisers and supporters, helping them maximise their impact by generating income/ donations through organising their own events 

• Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey 

• Develop our fundraising hub to provide resources and information and encouragement to help participants 

• Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new donors, supporters and sign-ups to our challenge events 

• With support of our marketing team, create compelling content for multiple channels, including our website, blog, case studies, social media, and press releases, tailored to diverse audiences 

• Assist with multiple administrative tasks, such as inputting data into our CRM, check fundraising activities by participants on Just Giving and other activities ensure fundraising targets are being met and the smooth running and of our fundraising team and events 

• Be in commutable distance of Brighton, so you can come into the head office when required to send out merchandise, collect marketing collateral (including banners, posters, leaflets) to take to events. 

To be successful in this role, you must be responsive, extremely organised, have attention to detail, be able to meet deadlines, and passionate about seeing growth and progress in your work. You will be determind to exceed your KPIs such as recruitment of fundraisers who will reach their income targets.  You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results.

Essential criteria: 

• A full clean driving licence and access to suitable transport 

• Adept at all aspects of Microsoft Office 

• Experience of influencing people and organisations to come on board and fundraise 

• Experience of recruiting, motivating and managing volunteers 

• To have initiative and creative ideas that you can put into effective action

• To be socially adept and enjoy persuading and influencing 

• To be an excellent verbal and written communicator 

• To be a confident negotiator and presenter 

• Evidence of being resilient

• A genuine passion for the Grassroots Suicide Prevention’s mission and values 

• To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges 

• Examples of working effectively from home and being out and about 

Bonus points for 

• Proven track record of recruiting and supporting fundraisers 

• Basic skills of creating impactful and on-brand designs using Canva 

• Understanding of how small but busy charities, on low budgets work and the challenges they face 

• Understanding of aligning all your work to our brand 

• Evidence of successful presenting and networking

Why Grassroots Suicide Prevention 

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include: 

• Hybrid/Flexible working – we offer home working and need to travel to the office and attends events/ meetings in the region 

• Health Cash Plan and employee assistant programme offering – a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support 

• Learning and development opportunities

• A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve 

Applications only: Please send your CV and a covering letter giving examples of how your skills and experience fit the role, with examples of impact and success. Please note that we are looking for a start ASAP, so the selection process begins immediately and will close when we fill the post. 

Grassroots Suicide Prevention is in a period of transition and development and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.