Administrator and development jobs

Overview

Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.

The Role  

The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.

Key Responsibilities

The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:

● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds

● Supplier communications and management, including maintenance of up-to-date records and contracts

● Maintaining up-to-date records of credit card expenses and receipts

● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager

● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner

● Providing administrative support in the monitoring of organisation and fund reporting requirements

● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes

● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis

The general Figurative duties will include:

● Diary management and co-ordination for wider team meetings and events

● Minute taking, including during fund investment committees

● Inbox management and dealing with all incoming general enquiries

● Management of company-wide document signing processes

● Collaborating on the development of internal processes to ensure the efficient and effective management of data

● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department

● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising

The Person

The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:

Experience

● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams

● Exposure to data entry, cleansing and analysis

● Experience developing or supporting the development of new internal systems, processes and guidelines

● Desirable: experience supporting the finance function of an organisation

● Desirable: experience of working with arts & cultural sector organisations

● Desirable: experience of social impact investing, in any capacity

● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation

Knowledge

● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature

● Familiarity with a range of IT platforms, including Google Workspace

● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools

● Desirable: a basic understanding of bookkeeping and finance

● Desirable: an understanding of the social impact investment and/or arts and culture sector

Skills

● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging

● Strong database management and software skills

● Strong literacy and numeracy skills, including minute writing

● Demonstrable attention to detail across a range of tasks and skillsets

● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines

● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders

● Desirable: ability to resolve minor internal IT issues

Attitude

● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought

● Collaborative team-player, willing to help internal and external colleagues to achieve their goals

● Curious and open minded critical-thinker, comfortable in providing constructive challenge

● Well organised and conscientious, able to deliver work in a timely and thoughtful manner

What We Offer

● Salary: £30,000 FTE depending on experience

● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.

● Hours: 3 days/week (0.6 FTE)

● Reports to: Operations Manager

Benefits

The opportunity to develop your skills at the intersection of creativity, social change and investment and: 

●      25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)   

●     Pension (Employer Contribution 8% +  a further 4% where the employee contributes 4%) + Life Assurance 

●     Post probation - Private health and dental insurance

     

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):

● Why do you want to join Figurative, and what aspects of this role are you most drawn to?

● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?

● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?

First interviews will be held virtually on Thursday 5th March 2026.

Second interviews will be held in person in our London offices  on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you! 

Ellen  Hunter

Operations Manager 

About the job

We want Sheffield to be a safe, happy and inclusive city for young people where there is accessible support, opportunities and a sense of belonging. Sheffield Futures is a charity that exists to provide a safe, supportive environment for young people, giving them the tools and opportunities they need for a healthy, happy life.

The Role

The Data and Impact Officer role will be analysing and demonstrating our impact to funders and policymakers, by identifying ways to improve our data management and provide recommendations.

This role will support our data literacy, will identify ways to improve our data management, and will support our data-informed decision making. You will also deliver training for all key staff on data collection and on best practice for using our business systems and solutions.

In addition you will work closely with the senior leadership team and the Monitoring, Learning and Evaluation Officer (MLE), to ensure that new and existing programmes and projects are designed with adequate quality, evidence and impact measures to ensure commitment to continuous service improvement.

The full Job Description and Person Specification can be found at Sheffield Futures website

This post is part-time 18.5 hours per week, on a fixed term contract until January 2028.

The benefits package for this role include:

• A salary of £30,753.18 which will be pro-rated to the part time hours
• Free membership of Westfield Health
• 3% Employers Pension Contribution with Life Assurance Cover
• Up to 30 days annual leave plus bank holidays pro-rated to part time hours (pending service)
• Free eye test and flu vaccination vouchers
• Access to a range of local discounts Equality,

We are an equal opportunities employer and welcome applications from all candidates that meet the requirements of the role. We recognise the positive value of diversity, promoting equity and celebrating inclusion, and we welcome and encourage job applications from people of all backgrounds. Under the Disability Confident standard, disabled applicants who meet the essential criteria of this job are guaranteed an interview.

Applications for this role can be made by clicking the link in the job ad on our website at Sheffield Futures This ensures that shortlisting is undertaken on merit.

The closing date for applications is Tuesday 17th February 2026.

Company Description

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Job Description

Your role in our mission….. 

To ensure we can continue our important work, our Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of our activity within communities across the UK and community fundraising has been invested in.

What you will be doing

• Be the primary contact for supporters, patients, and families and offer excellent service to supporters through various communication channels. 
• Develop strong internal relationships to enhance fundraising efforts and support Marie Curie activities. Help identify and engage new supporters.
• Record, bank, and process supporter income in line with Marie Curie policies. Maintain accurate financial and supporter records.
• Provide stewardship for Fundraising My Way participants, local fundraising groups, volunteers, and third-party eventers.
• Manage collection site bookings and permits, contact volunteers, dispatch materials, and ensure proper follow-up and record-keeping for collections. 

What you will need

• Good verbal and written communication skills demonstrating a sensitive approach
• Good IT skills including Word processing, email and spread sheets and a working knowledge of databases
• Excellent people and customer service skills.

• Able to engage with supporters and families in support of their fundraising activities.

Please see the full job description

Application Process 

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location.

Close date for applications: Wednesday 18th February 2026

Salary: £22,222 

Contract: Full time 35 hours per week, permanent role

Based: Liverpool Hospice (please note this role is based 5 days a week in office)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Additional Information

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding. 

Location: Hybrid (2 days per week in the London office) 

Reports to: Senior Consultant 

Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one. 

Responsibilities will include:

• Researching key policy issues and stakeholders relating to consultancy projects
• Using monitoring tools to help the team spot opportunities 
• Supporting advocacy, campaigns, digital and communications work
• Supporting business development
• Supporting project management
• Other tasks as required

Requirements

We would love to hear from you if you meet the criteria below:

• Undergraduate degree or equivalent 
• At least one year of work experience in research; advocacy; or communications.
• Ability to deliver work accurately in a fast-paced but supportive environment
• First-class  writing  and verbal communications skills in English at native level or equivalent 
• Digital skills, including experience in and excitement about using AI tools ethically
• Experience of using social media effectively 
• An excellent eye for detail and quality 
• Politically engaged, with a keen interest in following the news agenda
• Ability to work independently and as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Willingness to undertake routine admin tasks 

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st. 

If successful in your application, you will be invited to first round interviews (online) in the week of 16 March. 

If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

At Samaritans we rely on supporter donations to save lives.​

We are looking for a Supporter Care Officer to enhance the supporter experience, process donations, and thank our wonderful supporters for their contributions.

In this important role, you will engage with supporters and members of the public to maximize their relationship with the charity.

If you're passionate about delivering excellent customer service, have keen eye for detail and a great communicator, we’d love to hear from you.

​

Contract terms:

£28,000 - £30,000 per annum plus benefits

Full Time

Fixed Term Contract (18 months)

Hybrid working with link to Ewell office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​

We are passionate about flexible working, talk to us about your preferences 

​

What you’ll do 

Engage with supporters by answering their enquiries

Thank supporters for their donations

Process all donations received by post, phone and BACS

Identify and implement opportunities to build supporter engagement

Record and report on positive and negative supporter feedback

Maintain accurate supporter records

Welcome and steward new supporter enquiries​

​

What you’ll bring

Strong customer service experience and mindset

Great communication skills, including telephone, e-mail and letter writing

Ability to manage a varied workload

Experience analysing information to make objective decisions

Confidence in negotiating and influencing

Great time management​

Knowledge of fundraising, including Gift Aid and fundraising legislation (desirable)

Experience working with a CRM database (desirable)

Knowledge of card payments and Direct Debit processes (desirable)​

Full Job Description and Person Specification here

​​

Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now​

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

​

​Applications close: 17th February 2026 at 09:00am

Interviews: w/c 23rd February 2026

Veterinary Practice Manager

We have an excellent opportunity for a self-motivated, flexible and professional individual with outstanding leadership, organisational and relationship-building skills to join the dedicated Veterinary Team as Practice Manager.

Position: Practice Manager

Location: Based at the fully equipped veterinary hospital at Brookfield Farm, near Honiton

Hours: 37.5 hours per week, 08.00-16.30, Monday-Friday

Salary: £44,046 per annum

Contract: Permanent

Closing Date: Sunday 8th March. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Practice Manager, you will be responsible for the effective day-to-day management of the Veterinary Department, ensuring that people, processes, and resources work seamlessly to support the delivery of high-quality clinical services to donkeys, mules and horses within our care.

Key responsibilities include:

· Acting as the point of contact with regards to staff, estates and facilities, fleet, security and budget

· Triaging veterinary service calls and laboratory results

· Managing the duty and out of hours rota

· Directing and managing the veterinary administration team

· Effectively managing the department budget alongside Head of Clinical Services (Clinical Director)

· Handling and approving purchase orders (including capital and overseas payments), processing invoices through procurement/EBIS, and managing stock levels and ordering for farriery supplies.

· Acting as the main point of contact for professional and security contractors

About You

We are looking for someone with demonstrable working knowledge of veterinary clinical service provision.

You will have experience of

· Using legislation, governance and professional standards relevant to the provision of veterinary services to equines in the UK.

· Effective budget management (including preparing, monitoring and reporting) and ability to work within financial constraints.

· Effectively leading a team.

· Working calmly under pressure and managing competing priorities.

You will also have excellent communication, report writing and interpersonal skills and excellent computer literacy skill including database utilisation, email, PowerPoint and Excel.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Practice Manager, Practice Supervisor, Clinic Manager, Clinic Supervisor, Vet, Veterinary Practice Manager, Veterinary Practice Supervisor, Veterinary Clinic Manager, Veterinary Clinic Supervisor, Clinical Practice Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Job Title :Community Organiser – Thriving Futures

Contract: Part Time FTC for 1 year (may be opportunity for extension) 18.75 hours a week (2.5 days a week)

Reports to: Communities Partnership and Programs 

Salary: £30,500 FTE pro rata £15,000 per annum

Office Location: Lambeth, Brixton – Hybrid

Benefits

26 days annual leave (pro rata) plus bank holidays, hybrid working, pension contribution

Please let us know if you need support, have a reasonable adjustment request or have a question by contacting us.

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Black Thrive Lambeth – Communities Workstream Overview

The Communities Workstream sits at the heart of Black Thrive Lambeth’s model and is the primary mechanism through which the organisation remains deeply connected to Black residents across the borough. Covering communities from Waterloo to Central Hill Estate, the workstream focuses on Black adults and their wellbeing, ensuring that lived experience directly informs strategy, systems change, and service design.

This workstream is responsible for building, maintaining, and nurturing relationships at grassroots level—with residents, community leaders, and Black-led organisations doing vital work across Lambeth. It acts as a bridge between community insight and institutional decision-making, ensuring that Black voices are not only heard but embedded within policy and practice.

The Communities Workstream plays a critical role in:

· Creating and holding trusted community spaces for dialogue, healing, and collective action

· Supporting community-led initiatives and amplifying grassroots leadership

· Facilitating co-production between residents and statutory partners

· Translating community priorities into practical recommendations for systems change

The workstream also underpins Black Thrive Lambeth’s strong relationships with Lambeth Council and other statutory partners, providing a credible, community-informed route for collaboration and influence. Through this role, the Communities Workstream ensures Black Thrive Lambeth remains accountable to the people it exists to serve, while driving long-term improvements in wellbeing, equity, and outcomes for Black communities in Lambeth.

 

Job Description

Role Description

To support the Black Thrive Lambeth Communities workstream in engaging with Black community members in the boroughs of Black Thrive Lambeth.

The long-term ambition of the Communities workstream is to liaise with Black communities and other stakeholders involved in the delivery of Black Thrive’s Thriving Futures – Scaling Systems Change programme. 

The immediate priority for the role is to identify the people and resources that can support the development of the Communities workstream in Lambeth. This role will work closely with those involved in the Black Thrive Thriving Futures programme and will have a wide range of responsibilities from communications activities, event management to research and administration.

1. Support the Black Thrive LambethLocality Lead in delivering the outputs of Black Thrive’s Thriving Futures – Scaling Systems Change programme and other related activities to achieve programme objectives and milestones.

2. Engage and collaborate with Thriving Futures Collective partners across Haringey, Birmingham, Wales, and Scotland, sharing learning and best practices from community project delivery in Lambeth.

3. Build and maintain strong relationships with Black Thrive Lambeth Black communities by designing, managing, and updating databases to support engagement with community members, partners, contractors, and stakeholders.

4. Maintain Black Thrive’s internal systems to ensure the efficient delivery of the Thriving Futures workstream.

5. Work with the Locality Lead to strengthen engagement with the local community and Black-led voluntary sector in Lambeth.

6. Contribute to research and learning by collaborating with the Black Thrive Global Research Institute to aid in collecting and reporting quantitative and qualitative data that informs programme delivery and impact.

7. Organise, facilitate, and present at key events, including locality Community Assemblies, ensuring accurate data collection, analysis, and reporting of participant engagement.

8. Lead on creating engaging content, including blog posts and digital communications, to effectively promote Black Thrive’s work across internal and external channels.

9. Support the Locality Lead with onboarding and engaging new stakeholders in Scotland/Wales; occasional travel may be required.

10.  Ensure compliance with legislation and organisational policies, including equality, safeguarding, health and safety, data protection, and financial governance.

11.  Work flexibly, including occasional evenings and weekends, to support delivery of key events.

12.  Provide programme management support, including monitoring progress against milestones, tracking risks and issues, and ensuring timely delivery of outputs.

13.  Work closely with the Locality Lead to provide programme support across activities, ensuring alignment with overall objectives and effective coordination across localities.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential

· Minimum of 2 years’ experience working in a community-based role and/or setting.

· At least 2 years’ experience in stakeholder management across different levels of seniority.

· Proficiency in Microsoft Excel and SharePoint (or equivalent platforms).

· Strong commitment to equality, with a solid understanding of the experiences of Black people of African and Caribbean descent and a determination to address the factors that negatively impact their health and wellbeing.

· Excellent communication and interpersonal skills, with the ability to engage effectively with diverse groups.

· Strong organisational skills, attention to detail, and the ability to balance multiple priorities in a high-paced environment.

· Ability to navigate ambiguity and uncertainty while remaining calm under pressure.

· Solutions-focused, resilient, and able to sustain optimism and deliver tangible outcomes in challenging contexts.

Desirable

· Bachelor’s degree or equivalent professional experience.

· Experience in community or voluntary sector work, and/or knowledge of the Lambeth boroughs.

· Experience in event logistics and/or event management.

· Ability to use Canva or another designing platform.

To apply, please submit a CV and a cover letter via CharityJob

Interviews will take place: Thursday 12th February 2026

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease. 

About the Role

To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.

To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.

Key Responsibilities:

• Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust. 
• Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
• Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
• Be responsible for the Trust’s external communications and messaging.  
• Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
• Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
• Play a key role in the production of MSA News – the Trust’s flagship publication for members.
• Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
• Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.

General Responsibilities

• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
• Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
• Maintain compliance and adherence with all processes to ensure good governance.
• Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.

We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.

We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.

Complaints Resolution Partner

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 303

Location: Barnstaple – Little Bridge House
Hours: 37 hours per week, Full Time, Permanent
Salary: £25,017 - £27,700 per annum
 
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England.
 
We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
 
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
 
What you will be doing:
 
You will be providing support and assistance to the Little Bridge House and Regional Fundraising teams. You will be helping to research opportunities for new relationships and speaker engagement within the community, helping to maintain the existing fundraising groups, key fundraising opportunities and supporter donor care and development.
 
Working alongside members of the fundraising team, you will gain a better understanding of the various fundraising roles, including undertaking speaker training and assisting fundraisers, where needed, with giving appropriate talks and attending cheque presentations.
 
You will be required to support the area fundraisers in the research, approach and development of community partnerships.
 
The Successful Candidate:
 
You will be highly motivated and enthusiastic, with good organisation and communication skills and able to work to deadlines. You will be positive and solution focused and able to engage and be confident in social situations. A good working knowledge of Microsoft (Word, Excel and Outlook) is required for this role. A flexible approach to work is required as working hours will include evenings and weekends.
 
What we offer:
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing date: 09/02/2026
Interview date: 16/02/2026
 
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
 
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may have experience of the following: Fundraising Officer, Development Assistant, Charity Fundraising Coordinator, Community Fundraising Assistant, Donor Relations Assistant, Fundraising Support Officer, Fundraising Administrator, Events & Fundraising Assistant, etc.
 
REF-226 040

LRMN's Finance Assistant works closely with Finance Manager (FM) to maintain LRMN’s financial records, ensuring that all transactions are accurately and timely recorded to support the FM producing the reporting data for the management accounts and the monthly bank reconciliation.

As Finance Assistant you will:

• Post purchase invoices daily in QuickBooks, aligned with Salesforce records, ensuring PDFs are uploaded and costs correctly allocated

• Process petty cash claims in QuickBooks with supporting receipts, accurate budget allocation, and petty cash reconciliation in liaison with the FM

• Record and post all bank and card expenses monthly in QuickBooks, with receipt/invoice uploads

• Review trade creditors reports with the FM to ensure invoices are captured for weekly payment runs

• Raise sales invoices in QuickBooks as required

• Review trade debtors reports with the FM and monitor timely invoice payments

• Assist and liaise with the FM and CEO as required

Salary: £19,202 per annum (£32,004 FTE)

Contract Type: Fixed Term Contract, Part-Time (21 hours per week)

Closing date: 15 February 2026 at 11pm

Interview date:  W/C 23 February 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

By working for CARE International UK, you will support CARE’s work around the globe, helping to save lives, defeat poverty and achieve social justice. You will be supported to develop professionally, achieve your goals, and perform at your best.

About you

You will be an experienced Finance Officer or Administrator with a strong analytical mindset and a solutions‑focused approach. You will bring a broad range of financial administration experience and demonstrate strong proficiency in Microsoft Excel, alongside other Microsoft Office applications.

About the role

You will work within a team to provide a high‑quality financial accounting service that supports the effective and efficient management of CARE UK’s financial resources.

The role is responsible for supporting the accurate and timely processing of financial transactions and related processes. Strong communication skills are essential, as you will need to work effectively with both finance and non‑finance colleagues.

Right to Work in the UK

Following recent changes to Skilled Worker Visa eligibility, a number of roles have been removed from the immigration salary list. 

Applicants residing outside of the UK may apply for this role if it is has an eligible occupation code,  identifies as a ‘higher skilled’ job and meets the salary threshold. Before submitting your application, please review the latest Skilled Worker Visa guidance here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to, our hr team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Community Outreach & Partnerships Officer to support the delivery of the Connect to Work programme across Kingston and Sutton. This is a full-time role (35 hours per week), working Monday to Friday, with core hours of 9.00am–4.30pm. Hybrid working is available, with a minimum of three days on site per week. Evening work may be required on occasion.

You will report to the Connect to Work Operations Manager and work closely with internal teams and local stakeholders to ensure the service is well integrated and reaches residents who will benefit most.

What you’ll be doing

If you were working with us, your days would be varied, outward-facing and rooted in partnership working. You would play a key role in building and maintaining strong relationships across Kingston and Sutton, working with local organisations to ensure eligible residents are identified, engaged and referred into the Connect to Work programme.

You would proactively engage with a wide range of partners, including Local Authority teams, Jobcentre Plus, health services, VCSE organisations and community groups. This would involve attending forums and partnership meetings, delivering tailored information sessions and presentations, and promoting the Connect to Work service so that referral pathways are clear, effective and aligned with contractual targets.

A central part of the role is ensuring Connect to Work is well integrated with existing local provision. You would work alongside partner teams, including co-locating where appropriate, to support warm handovers into the service and improve participant journeys. You would also identify gaps in local provision and work with internal colleagues to develop solutions that improve access and outcomes for residents.

You would manage and develop strong working relationships with key stakeholders, supported by the Operations Manager and Senior Integration and Partnership Manager. This includes maintaining regular 

communication with partners, contributing to partnership action plans, and providing updates on progress, impact and service developments. You would work collaboratively with internal teams to maximise opportunities for skills development, vacancies and sustainable employment outcomes.

Alongside outreach activity, you would ensure all work is delivered in line with contract requirements, safeguarding protocols and data protection standards. You would maintain accurate records of partnership engagement and referrals, provide timely updates and reports to support service monitoring, and contribute to internal meetings, service reviews and audits. The role also includes attending supervision, appraisal, training and development activities, and acting as a positive ambassador for the organisation by embedding its values in all interactions.

Above all, this role suits someone who enjoys working with people, building trusted partnerships, and helping communities connect with opportunities that support long-term employment and wellbeing.

What you’ll need

We are looking for someone who brings the following skills and experience:

• Experience of outreach, partnership working or community engagement within employment, health, social care or VCSE settings

• A strong understanding of the importance of integration and partnership working within employability programmes

• The ability to build and maintain effective working relationships with a wide range of stakeholders

• Confident verbal and written communication skills, with the ability to present information clearly and persuasively

• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment

• Experience of working towards targets or outcomes while maintaining a people-centred approach

• Good digital skills, including Microsoft Office and the use of databases or CRM systems

• An understanding of confidentiality, safeguarding and data protection (GDPR) requirements

• A clear commitment to equality, inclusion and supporting people who face barriers to employment

The following experience and knowledge would be beneficial, but is not essential:

• Knowledge of Kingston’s local labour market, services and community networks

• Experience of working on government-funded employability programmes

• Experience of engaging people with mental health and/or physical health needs

• Experience of monitoring, recording or reporting on outreach and referral activity

What we offer 

• £35,000 per year 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

• Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What's next

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Harris Hill is seeking an interim Communications Assistant for 12 weeks, to start 13th March, supporting a busy media team.

Duties:
Act as the first point of contact for journalists calling and emailing the press office, following up and assigning press requests and enquiries to the team as appropriate.
Compile and distribute a news summary to staff and key international stakeholders, featuring organisational coverage and related news stories each morning.
Undertake the monitoring of the organisation within the media, including recording TV news, assisting in the daily monitoring of print, online, digital, social and broadcast coverage.
Log, monitor and evaluate all media coverage that the press team secures.
Produce general and specific reports of media coverage, as needed.
Share weekly priorities with relevant internal teams on a weekly basis.
Demonstrate and model a commitment to our shared values, behaviours and inclusive practices (known as Our Shared Commitment) in all aspects of your work.

Relevant experience
Experience of providing effective administrative support to a busy team.
Experience of using Microsoft Office packages.
Experience of media monitoring databases such as Onclusive is desirable.

Specific knowledge and skills
Basic knowledge of media relations and an interest in international development issues.
Skilled at managing tricky enquiries and dealing tactfully and efficiently with enquiries from external contacts, including at a senior level.

The role will require one day per week in their London office, which will be a Wednesday.

If you are available and interested, please get in touch.