Administrator and finance manager jobs

About GDI Hub

Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.

In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enable rapid translation of research into practice.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK Aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.

We accelerate new solutions through innovative partnerships and multi-disciplinary thinking.

Our strategic goals include:

• Include: Create deep community leadership & engagement
• Inquire: Generate new evidence & insights.
• Incubate: Develop & test tech inspired solutions.
• Invest: Bring effective solutions to market.
• Integrate: Strengthen systems to make inclusion a reality.
• Impart: Educate & learn from change makers

Role Purpose

GDI Hub CIC is seeking an experienced PA/ Team Assistant to provide high-level support to its CEO and Academic Director as well as support the wider team.

The successful candidate will enable the CEO and Academic Director to be more effective by providing proactive administrative, communication, and operational support. The role will act as a key coordination point across the organisation, ensuring priorities are managed, diaries are coordinated, and that the CEO and Academic Director’s time is used strategically.

In addition, the candidate will also support the wider GDI Hub CIC team, particularly Operations, Comms and Project Delivery.

Across all elements of the role, the successful candidate will need to work with multiple colleagues and balance competing priorities. Responsibilities will include diary and time management, handling written communication, arranging national and international travel and logistics, event coordination, administrative support, and meeting and document preparation.  This role will work closely with members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders.

We are looking for a candidate with strong organisation, administrative and communication skills. The ability to work in a changing environment is essential, as is a coordinated approach and willingness to take on new tasks.

Successful candidates will need to be proactive and organised with excellent attention to detail.

GDI Hub values inclusion as a core business success factor. We are a Disability Confident (Committed) employer and actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people and people from all cultural and faith backgrounds. The accommodation of reasonable adjustments is business as usual for us.

The role requires one day a week in our London based offices either in Stratford on the Queen Elizabeth Olympic Park or Euston Road.

Responsibilities

Personal assistant

• Manage complex calendars, scheduling internal and external meetings and setting reminders
• Prioritise appointments and resolve scheduling conflicts where these arise
• Ensure the CEO/Academic Directors time is used efficiently and plan for commitments in advance
• Track director credit/debit card spending and supply timely copies of receipts as required
• Collate/ process expense claims
• Monitor and manage inbox as required
• Point of contact for internal and external stakeholders

Travel & Logistics

• Arrange international travel, accommodation, transport and itineraries for both Directors and project staff
• Arrange travel visas for Directors
• Manage travel alterations and resolve issues promptly

Administrative Support

• Implement and maintain procedures/ administrative systems
• Support CEO/Director with line-management administration (1:1s, objective setting etc)
• Provide basic budget tracking and administration
• Maintain organised filing systems
• Draft and prepare routine correspondence
• Prepare presentations and documents
• Maintain accurate records and contact databases
• Provide IT support and troubleshooting where needed

Meeting & Document Preparation

• Assist CEO/Director with meeting prep as required
• Prepare agendas and collate meeting papers
• Take and distribute meeting notes/minutes where required
• Track actions and follow up on outstanding items

Team Assistant  

• Process staff travel claims for payment, checking receipts and sign off from line managers
• Logistical support for UK based events inc. away days for venues, travel, materials
• Logistical support for project events and workshops (UK & overseas) 
• Ad-hoc diary coordination for group events
• Contract management support; including due diligence info and evidence gathering
• Support Comms and other teams as required

This is not intended to be an exhaustive list and the need for flexibility, taking responsibility and working with other members of the team is required. The role-holder is expected to carry out any other related duties that are within their skills and abilities whenever reasonably instructed. This is a description of the role as it is at present. It is the practice of GDI Hub CIC to review role profiles regularly to ensure that they relate to the role being performed. These reviews will be carried out by the line manager in consultation with the role holder.

Experience and Qualifications

The successful candidate is expected to demonstrate the following criteria:  

Essential:

• Experience of providing excellent PA support to Directors
• Strong attention to detail
• Professional written communication
• Excellent judgement and discretion

Desirable:

• Experience of providing high level PA support to multiple directors
• Experience of general administration
• Experience of working in a university setting
• Interest in working for a community interest company
• Interest/ knowledge of the disability sector

Skills and abilities

• Excellent verbal and written communication skills, with attention to detail
• Excellent organisational and time management skills, including the ability to work effectively on numerous projects simultaneously – both independently and collaborativelyExcellent computer literacy across all Office applications (Outlook, Word, Excel, PowerPoint)
• Confident to learn new computer packages with ease (e.g. bespoke University finance systems)
• Excellent interpersonal skills with the ability to liaise comfortably with all levels of staff external individuals
• Able to understand financial information

Attributes

• Patient and supportive
• Happy to use own initiative to suggest and try new approaches
• Adaptable and resilient with the ability to work effectively under pressure
• Flexible and excited to adapt to changing scenarios
• Personable and relatable
• Pride in creating streamline approaches to maximise outputs.

How to Apply

To apply for this role, please submit your CV and a covering letter via the 'Redirect to Recruiter' button describing how your skills and experience are relevant. Applications are considered as/when they come in so we encourage applying as soon as possible.  

AI Policy

GDI recognises that candidates may wish to use AI to support their job application. However, over reliance on AI-generated content is discouraged and may diminish your chance of success. AI can be used to enhance your application with regards to spelling, grammar and structure. However, the content and writing style must be your own and be reflective of your own skills and experience and personalisation is essential to convey your individual skills, knowledge, and experiences effectively.

GDI does not use AI as standard to shortlist applications or select candidates for interview.

We have made every effort to make this process accessible.  However, if for any reason you find it is not, please let us know and we will make an adjustment.  We encourage early applications.

Reminder: Applicants must have the right to work in the UK.

Role Purpose

To provide steady financial leadership, ensuring stability, compliance, and continuity during a period of transition. The postholder will maintain strong financial control and reporting, support delivery of agreed structural changes to the finance team and ensure a smooth handover to the incoming post holder.

Key Responsibilities:

Financial Leadership and Control

• Maintain strong financial control, reporting and cashflow management.

• Advise CEO and Treasurer on financial stability, risk and reserves.

• Oversee fund management, compliance and key external relationships (auditors, banks, suppliers).

• Responsibility for managing and reviewing financial policies, procedures, standards, systems and processes to guide the charity’s financial decision-making.

• Oversight and administration of the payments & banking process & addressing queries as necessary. Including management of the bank mandate. 

Team Leadership and Development

• Line manage and mentor the Assistant Accountant, maintaining morale, clarity, and professional standards during change. 

Business Planning and Reporting

• Lead the preparation of the FY2026-27 budget, with a focus on three year financial planning. 

• Lead quarterly reforecasting and scenario planning to ensure alignment with strategic priorities and maintain at least three months’ free reserves.

• Prepare clear financial analysis and documentation to support a smooth transition and effective handover. 

Governance and Compliance

• Ensure financial obligations are met on time.

• Maintain documentation to support due diligence, risk management and compliance assurance to the Treasurer. 

Person Specification Essential

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent). Strong record of senior charity or not-for-profit financial management.

• Proven hands-on ability in safeguarding and maintaining financial control, and compliance during organisational change.

• Understanding of SORP, restricted funding, and grant reporting.

• Calm, credible, and pragmatic, able to command confidence of trustees and senior colleagues.

Desirable

• Experience in environmental, research, or education sectors.

• Familiarity with Sage or similar finance systems.

• Experience in change management and business improvement, ideally within a not-for-profit setting. 

Values and Approach

The successful candidate will combine technical strength with a collaborative, solutions-focused approach, ensuring continuity, supporting staff through transition, and handing over a stable, well-functioning Finance team to their successor.

The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset. 

The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support. 

The key areas of responsibility for this role are:

• Providing administrative and diary support to the CEO and Executive Team (40% of role)

• Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)

• Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)

Team Overview

The role sits within our Operations Team, reporting to the Director of Operations. 

We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.

This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.

Duties

1. Administrative and diary support to Executive Team

We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:

• Act as the primary point of contact for the CEO and Executive Director's schedules.

• Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time. 

• Manage travel arrangements, accommodation bookings, and logistics for the executive team.

• Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.

2. Administrative support to our programme delivery

You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:

• Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.

• Produce and manage event registers and attendee lists.

• Assist with key processes relating to programme partner onboarding and offboarding.

• Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.

3. Organisation wide operational support

We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:

• Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.

• HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).

• Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.

• General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.

Working at The Reach Foundation

Our Values

Here are the Reach Foundation, we have a set of lived values that guide our work; 

Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this. 

Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems. 

Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing. 

Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people. 

Justice. We are working to create a more socially just world. The way we work should always support that goal.

How we work

This role is advertised as working from home. Our Director of Operations lives in Leeds, and we would like to open this role to someone who is committed to working from a location near Leeds once a week/fortnight.

The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.

We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:

• We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on. 

• You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home. 

• We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.

Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work. 

Our Commitment to Inclusion

We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.

As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.

Other Details

Salary: £29,664

Interview: Week Beginning 26th April (online)

Women’s Work is a National Award Winning Charity founded in 2003. We aim to deliver a holistic, person centred support service to vulnerable and disadvantaged women with complex health and social needs. We do this by ensuring they can access support, education and information to raise self-esteem and confidence, empowering them to make positive life choices resulting in improved health and wellbeing.

We are seeking a talented, motivated and highly organised Business Development Manager to join our Senior Management Team and play a key role in supporting the organisation’s growth, sustainability and financial resilience.

The Role

This is predominantly an office-based role working closely with the Finance Manager and under the guidance of the CEO, with a strong focus on:

• Bid writing, tender submissions, commissioning applications and grant funding
• Identifying, securing and managing new funding opportunities
• Supporting financial planning, allocation to funded projects
• Fundraising and promoting the charity in the local community

You will lead on the development and continuation of the project-specific funding, ensuring bids and applications align with Women’s Work’s strategic objectives and future expansion plans.

Working collaboratively with the Finance Manager, you will review funding streams, develop robust applications and contribute to the effective financial management of funded activities. You will liaise with businesses, statutory bodies, organisations, community groups and charities to identify and secure new income opportunities, partnerships and sponsorships.

Key Responsibilities

• Research, identify and secure new funding opportunities, grants and tenders
• Lead and co-ordinate high-quality bid writing, commissioning and tender submissions
• Support the Finance Manager with funding reviews, budgets and financial monitoring
• Develop and maintain strong relationships with funders, partners and stakeholders
• Contribute to organisational planning, sustainability and income diversification
• Ensure funding requirements, reporting and compliance are met
• Event planning/identify and co-ordinate fundraising opportunities

About You

The successful applicant will be self-motivated, detail-focused and high organized, with strong project management and communication skills. You will be able to work collaboratively while also managing competing priorities independently.

You will also be able to demonstrate:

• Proven experience in bid writing, tenders and/or commissioning
• A track record of pro-active business development, ideally within the charity or voluntary sector
• Strong relationship-building skills across multiple sectors
• Empathy and a clear commitment to Women’s Work values, aims and objectives

Additional Information
An Enhanced DBS check will be required.
Ref: BDM

Support Services Officer – Rebuilding Futures Fund

Location: Hybrid

Salary: FTE £24,000 – £26,500 (£13.19 to £14.56 per hour)

Role Status: 21 hours per week

Closing Date: 5 May 2026

Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview

Are you a motivated, forward-thinking person with the ability to provide high quality administrative support?

We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund.

As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK.

About the Job

This role includes a wide range of administrative tasks – working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support.

Administration:

• Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions.
• Provide administrative assistance to the Information and Support Team across all areas of service delivery.
• Contribute to the development and delivery of the RFF, including creating and refining processes and procedures.
• Process all RFF applications, including conducting initial assessments.
• Coordinate the ongoing distribution and monitoring of financial awards.
• Support the marketing and promotion of the RFF, including maintaining website content and developing case studies.
• Prepare financial and activity reports in advance of monthly RFF panel meetings.
• Organise and attend monthly panel meetings and produce accurate minutes.
• Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund.
• Ensure compliance with Meningitis Now policies and procedures, including data protection requirements.
• Carry out other administrative duties as requested by the Helpline and Information Manager.

Data Management:

• Follow detailed Salesforce processes and procedures to a high standard of accuracy.
• Produce data and reporting relating to the Rebuilding Futures Fund.
• Ensure accurate records are kept for all RFF activities in line with data protection policies.

Communication:

• Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders.
• Liaise with the Support Team regarding application processing and supporter enquiries.
• Share regular updates across the wider organisation on RFF activity and outcomes.

What We're Looking For

Essential Selection Criteria:

• Significant experience in an administrative role with strong IT capability.
• Experience using a Customer Relationship Management (CRM) database – Salesforce or equivalent.
• Experience producing activity and financial reports.
• Experience developing and implementing administrative processes and procedures.
• Proficiency with Microsoft Office, including Excel.

Essential Skills:

• Self motivated, able to work independently and as part of a team.
• Excellent written skills, numeracy, and reporting ability.
• Strong communication skills with the ability to work sensitively with a diverse range of people.
• Ability to handle confidential information with discretion and empathy.
• Strong time-management skills, able to meet multiple deadlines and manage competing priorities.
• High level of accuracy and attention to detail.
• Excellent organisational and planning skills.
• Ability to manage a variety of tasks simultaneously.
• Comfortable discussing sensitive or difficult topics with people affected by meningitis.

Desirable Selection Criteria:

• Experience administering a financial assistance programme.
• Experience working within a support based service.

Ready to Apply?

Please apply by completing the application form on our HR system – you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 9am, Tuesday, 5 May 2026

Interviews: Tuesday, 12 May 2026

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Assistant Finance Officer

Sickle Cell Society
Location: London
Contract: fixed term – 24 months
Hours: 14 hours per week/ 2 days per week
Salary: £30,000 per annum (£12,000 per annum)

The Sickle Cell Society exists to improve the quality of life for people living with sickle cell disorder and their families. We are the only national charity in the UK dedicated to supporting this community through advocacy, information and advice, support services and awareness.

We are now seeking a highly organised, self-starting Assistant Finance Officer to join our small and committed team. Reporting to the Finance & Administrative Manager, the postholder will contribute to ensuring our financial operations are accurate, efficient, and compliant.

This is an excellent opportunity for someone with strong finance skills who is looking to grow their experience in a meaningful, mission-driven environment.

About the Role

As Assistant Finance Officer, you will support the smooth day-to-day running of our finance function, contributing to financial reporting, transaction management, audit preparation, and budget support. You will also assist with key administrative and HR processes, helping to ensure best practice across the organisation.

The ideal candidate will be analytical, detail-oriented, and confident managing multiple priorities with minimal supervision. You will work closely with the Finance & Administrative Manager, but also engage with teams across the charity and external partners.

This is a varied role where no two days are the same, offering plenty of opportunity to develop your skills while playing a vital part in supporting the Society’s strategic and operational goals.

Key Responsibilities

Financial Management

• Support the management of daily financial transactions and maintain accurate financial records.
• Prepare and analyse monthly financial reports, budgets, and forecasts.
• Process supplier invoices, staff payments, and expense claims promptly and accurately.
• Assist with financial planning and analysis, including data collection and reporting.
• Support annual audit preparation by collating and organising required documentation.
• Help ensure compliance with financial regulations, internal policies, and procedures.
• Contribute to the development and improvement of financial systems and internal controls.

Administrative & HR Support

• Assist with onboarding new staff and maintaining accurate HR records.
• Monitor and administer the stakeholder pension scheme, including auto-enrolment and monthly contributions.
• Record and update staff absences, including sick leave, TOIL, and annual leave.
• Provide general administrative support to ensure smooth organisational operations.

Organisational Engagement

• Support statutory reporting, including updates and submissions to Companies House and the Charity Commission.
• Participate in key Sickle Cell Society events such as the Annual General Meeting and community workshops.
• Undertake ad hoc duties as required by the Finance & Administrative Manager.

Download the full job details, and application form, on our website.

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

Operations Manager

The McPin Foundation

Type: Fixed term for 2 years
Location: Head office (Bethnal Green, London)/Working remotely

Salary: From £40,562 per annum FTE
Hours: 30 hours a week (0.8 FTE)

Would you like to play a key role in supporting a team championing lived experience involvement in research?

The McPin Foundation is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research.  We are looking for an exceptional ‘people-person’ to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload.

The Operations Manager provides a key role in our charity managing our people and operations functions.  This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management.  You will provide guidance and support, bringing skills in working across teams and breaking down barriers.  You will develop new initiatives and ensure compliance with health and safety, IT and data security governance.

The post would suit someone with proven experience in human resources, health and safety and IT/GDPR.  You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways.  Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking.  Supporting the team’s wellbeing at work is a vital part of the role.

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

 We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan.

Please see the full job description for more information.

The closing date for applications is Tuesday 21st April 2026 at 9am.

Interviews will be held in-person the week commencing 4th May 2026.

To apply please visit the McPin Foundation vacancy page to download an application form.

Please email your queries to Clare Walsby at the McPin foundation if you have any questions about the post.

St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.

This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.

PURPOSE:

● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).

● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.

● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).

As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.

Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack. 

We look forward to hearing from you. 

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

The Social Media and Digital Content Manager is central to shaping and delivering the Young Vic's social media and digital content strategies. This role will take ownership of the Young Vic’s social media channels, promoting the full scope of programming and projects and bringing the Young Vic’s brand and tone of voice to life for our online audiences. It will also lead the Young Vic's approach to digital storytelling and video content, finding innovative ways to engage new audiences in our programming and bring them closer to the artistic visions and processes behind our work. Cultivating digital partnerships is also key to this role; helping bring the Young Vic to new audiences.

Essential Skills

A strategic, pro-active and creative approach to social media and digital content

Sound knowledge and experience of managing social platforms

Experience briefing and booking freelance creatives, and producing video content

Experience managing social media campaigns and successfully driving reach and engagement online.

Proven copywriting and editorial skills

Experience using social media planning and publishing software, including Meta Business Suite

Knowledge of digital accessibility standards and a strong belief in inclusive content creation

A confident communicator with excellent verbal and written communication skills.

Excellent organisational and project management skills, and confidence in managing multiple priorities and stakeholders. Impeccable accuracy and strong attention to detail.

A collaborative approach, with the ability to engage multiple levels of stakeholders.

A pro-active self-starter who takes initiative and loves new challenges.

A passion for the work produced at the Young Vic, and its core mission

Experience managing budgets

Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees. 

The main duties and responsibilities for the General Manager role are as follows:
GENERAL MANAGEMENT
• Lead the small part time team, maintaining regular contact and guiding their
decision-making and activities
• Ensure that all team members are working effectively and have appropriate
support and resources
• Identifying ad hoc need for extra resource and sourcing this
• First point of contact for any enquiries to the Foundation

STRATEGIC & ARTISTIC DIRECTION
• Working closely with the Founding Artistic Director and Board of Trustees to
develop and deliver the artistic and strategic vision for the Foundation.
• Review current strategic goals and develop 3-5 year plan with the Board for all
activities.
• Produce quarterly general management updates for the Trustees.
• Work with the team to help them deliver on their annual targets (choral
courses; Rodolfus Choir; Development; communication; partnerships)

FINANCIAL
• Overseeing the bank account and payment platforms and updating all
payments in and out of the account via our accounting software, XERO.
• Paying invoices and keeping accurate records.
• Liaising with our accountants and providing information for the preparation of
annual accounts.
• Setting the annual budget and reviewing every quarter for Trustee meetings
• Setting the choral courses budget and Rodolfus Choir budget in collaboration
with the Courses Operations Manager and Choir Manager, for the annual
activities.
• Working with a member of the Board to discuss financial strategy.
• Collating gift aid claims for submission

MARKETING AND REPRESENTING THE ORGANISATION
• Develop and execute a vision and ‘story’ for the Foundation, both for marketing
and fundraising. (in collaboration with the Development Manager and
Communications Manager)
• Attend conferences and events to promote the Foundation as appropriate
• Look for opportunities to develop our activities
• Write and send Newsletters to our database of supporters at least monthly or
when required, liaising with the team for appropriate messages and content.
• Overseeing marketing including print/digital marketing assets for our activities

FUNDRAISING & DEVELOPMENT
• Supporting the Development Manager to develop applications to Trusts &
Foundations, including developing a case for funding as necessary.
• Supporting the Development Manager in their endeavours to develop
Individual Donors

SAFEGUARDING
• Working with our Trustee for Safeguarding, reviewing and updating all
safeguarding policies annually, briefing annual course staff on their
safeguarding responsibilities
• Dealing with any disclosures and keeping records.
• Act as Designated Safeguarding Lead (DSL) for the Foundation

GENERAL
• Attend Team and Board meetings as required
• Be a passionate advocate at all times for Rodolfus
• Adhere to all legal requirements relating to the General Data Protection
Regulation (GDPR) as well as all other company policies and procedures
• Create a positive work environment, underpinned by the organisation’s values

Rostering & Workforce Optimisation Manager

• Salary: £50,000 per annum
• Location: Thame (Oxfordshire) or Leicester, with travel nationally to our support locations where required. 
• Working arrangement: Hybrid, with a minimum of 2 days per week in the office.
• Contract: Permanent, 37.5 hours per week

Help us make sure the right support is in the right place, at the right time.

At Affinity Trust, people are at the heart of everything we do. We support people with learning disabilities, autism and related needs to live their lives their way. To do that well, we need strong planning, good decisions, and the confidence to use our resources in the best possible way.

About the role

The Rostering & Workforce Optimisation Manager role at Affinity Trust is a high-impact role with a clear purpose: to improve rostering quality, strengthen cover planning and reduce avoidable agency use.

You’ll work with Support Managers, Operations Managers and senior leaders to spot where things are not working as well as they should, understand why, and put practical improvement plans in place. That might mean identifying patterns in sickness and annual leave cover, highlighting gaps between commissioned and rostered hours, improving the way rosters are reviewed, or helping managers use the rostering system more consistently and meaningfully.

You’ll set clear minimum rostering standards, lead a regular governance and review rhythm for priority locations, and create repeatable insight packs that help operational leaders make better decisions. You’ll also act as the business owner for our rostering system, SONA, helping to shape priorities, improve reporting and support meaningful use across the organisation.

What success looks like

Success in this role means priority locations are meeting minimum rostering standards, managers are planning cover more effectively, last-minute changes and preventable gaps are reducing, and agency reliance is falling for the right reasons.

It also means leaders have better insight, decision-making becomes more consistent, and our rostering system is being used in a way that supports quality, continuity and good operational control.

What we’re looking for

We’re looking for someone who is analytical, practical and confident working with people at different levels of the organisation.

You will ideally bring:

• Experience of improving rostering, workforce deployment or operational performance in a multi-site environment
• Strong analytical skills, with the ability to turn data into practical action
• Confidence using systems, spreadsheets and management information
• The ability to influence, support and challenge managers constructively
• Experience of identifying root causes and delivering sustained improvement
• Experience of working across functions to solve problems and remove blockers
• A clear understanding of how staffing, cover planning and roster quality affect continuity, quality and cost.

Experience in health and social care would be particularly valuable, especially within learning disability, autism or children and young people’s services. Knowledge of SONA or similar rostering systems would also be helpful.

Why join us?

This is a chance to shape an important area of work with real visibility and real impact. You’ll help us improve consistency, reduce avoidable cost pressure, strengthen decision-making and support better outcomes for the people we support.

If you enjoy combining data, operational insight, coaching and problem-solving, and you want to help drive meaningful improvement across a large and diverse organisation, we’d love to hear from you.

Apply now to help us build stronger rostering practice, better workforce planning and more consistent support across Affinity Trust.

About Dreams Come True

We work with children who have it tough. Right now, there are thousands of children who need our support. They live in the highest areas of deprivation in the country, some are living with a disability, some are living with serious illness, and some are living with life-limiting conditions. These children deserve our attention.

We believe that every child and young person has a right to dream, no matter who they are, and where they live. Our dreams makers work with these children to bring moments of magic and deliver lasting impact.

Purpose of the role

Reporting to the Fundraising Manager, the Community & Events Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support with a focus on income generation, supporter stewardship and data accuracy. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our community and events supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, community, corporate and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends to attend and support events.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK. 

Please find attached the full job description and person specification.