Administrator chief executive office jobs in City of london, england

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

About Us:

Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.

About the Role:

The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.

Key Tasks:

· operations leadership

· support for the Board, CEO and SMT

· compliance, policy and procedures

· employee experience - direct, hands-on HR experience is more important than qualifications!

· internal communications and overseeing our IT systems and Cloud filing

· change management and procurement

Benefits

· 30 days annual leave

· 6% pension contribution

· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Retention & Legacy Fundraising, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Senior Lead - Retention & Legacy Fundraising is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

• We’re looking for an experienced, delivery-focused manager to lead our event-led merchandise trading offer during a maternity cover. This is a hands-on role for someone who can keep business-as-usual running smoothly while delivering pop-ups and two major retail peaks: Welcome and Graduation.
• You will be accountable for planning and delivering our merchandise trading, including trading plans, stock management, supplier coordination, fulfilment, visual merchandising across campuses, and post-event review. You’ll also lead the development of our range, commissioning limited-edition lines and launching a small number of new initiatives/product lines aligned with creating a sense of belonging and sustainability.
• As well as trading, you will line-manage our Operations and Front of House Coordinator, setting objectives, providing support and development, and ensuring front-of-house delivery and event logistics are well organised. You’ll maintain the core operational cycle linked to trading, including budget oversight, retail systems/reporting, and essential compliance/insurance processes, so that the post-holder returns to a stable, well-run service.
• We’re looking for strong retail/trading judgement, excellent organisation, confident people management, and a collaborative style – someone who can work at pace, prioritise effectively, and deliver consistently during peak periods.

• JOB PURPOSE
• • To manage the development of the Students’ Union’s merchandise retail operation
  • To manage the provision of the central operational services

• KEY RESPONSIBILITIES
• Indicative time allocation across the contract term (varies across the year, with peaks around Welcome and Graduation; delivery logistics supported by the Coordinator):
• • Retail – 65%
  • Front of House – 10%
  • Central Operational Services – 10%
  • Office Management – 5%
  • Leading a high-performing team – 10%

  Benefits and Perks :

  In return for your passion and experience, we offer:

  A summer 4-day working week – we have a four day working week during the months of July & August

  • Generous holiday entitlement – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
  • A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
  • A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
  • Birthday Leave
  • 2 days of Volunteering Leave
  • Religious Festival Leave (up to 2 days)
  • Cycle to Work scheme, enabling significant savings on bicycle purchase
  • Flexible/ hybrid working arrangements
  • Access to UAL staff training courses
  • Enhanced maternity leave
  • Family-friendly employer

  Recruitment Timeline :

• Application closes : 15th March 2026

• Intended Interview Date: 25th March 2026

  Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa.

Make a Difference

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).

As Finance Manager, you will:-

· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing  staff development and continuous improvement of processes and procedures.

· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.

· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.

· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.

· Support audit preparation and liaise with external auditors as required.

· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.

· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.

· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.

· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.

· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.

· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.

· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.

· Experience working with local authority contracts or complex funding environments.

· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.

As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now! 

We look forward to hearing from you!

Job Summary

The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards please see job pack for details. 

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, outlining your relevant skills and experience, relating to the listed responsibilities and person specification to: HR Officer, please see job pack for details.

Closing date: 17:00 Tuesday 24th March, with interviews to be held on 2nd April online.

About Variety

There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme, and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

Role purpose

Variety, the Children’s Charity is looking for a Head of People and Culture to lead and deliver all aspects of the charity’s people strategy. Part of the Operations Team, this is an exciting role combining strategic leadership with hands-on operational HR management. The postholder will be experienced in driving forward new strategies, ensuring Variety has robust, compliant and people centered practices in place. This role will support a positive, inclusive, and high-performing culture which is aligned to Variety’s mission and values.

This is a new role at Variety during an exciting time as we develop and launch a new three-year strategy later this year and invest in our people and culture. The staff team at Variety has grown over the last year, reflecting the charity’s ambitious strategy to double charitable expenditure over the next three years. We are at an exciting point to recruit an experienced HR professional to continue our growth, developing our people while strengthening our collaborative culture, champion wellbeing, and leading Equity, Diversity and Inclusion.

The Head of People and Culture will work with the CEO and Senior Management Team and contribute to strategic decisions at Variety. There is a separate support service which is outsourced for complex or specialist HR matters if required. Variety is a small, dedicated team of 30 staff, and this role reports to the CEO with a close working relationship with the Director of Finance and Operations.

Key responsibilities
Strategy and Performance
Building organisational capacity is one of the pillars of our three-year strategy which is in development. Variety is investing in recruitment, and retention of a high-performing workforce with harmonised contracts and policies.

This role will:

• Develop and implement a People and Culture Strategy aligned with Variety’s new three-year organisational strategy
• Lead workforce planning and organisational development
• Implement and oversee a clear and consistent performance managementframework
• Mange safe and inclusive recruitment processes
• Lead the annual appraisal process and support probation reviews for new staff
• Provide regular reporting to the CEO for Trustee meetings on people metrics and any risks to the people strategy
• Manage the outsourced HR provider to Variety

HR operations and recruitment

• Oversee and directly manage recruitment, onboarding, probation, performance management and exit processes at Variety
• Develop and support the investment in recruitment and retention of high-performing team members
• Manage the onboarding process for new staff, sending offer letters, taking up references and inductions, ensuring a good start at Variety
• Manage employee relations cases (if they arise)
• Maintain and update the staff handbook, HR policies and procedures, ensuring compliance with UK employment law
• Introduce and manage an improved HR portal which will improve Variety’s HR function
• Manage the HR budget and the annual salary review process with the Director of Finance
• Support managers and staff in all aspects of people management
• Oversee payroll and benefits management (if applicable)
• Ensure staff have updated contracts and keep HR policies up to date
• Support managers in people management
• Advise the CEO and Senior Management Team on people-related risks
• Maintain accurate HR records in accordance with GDPR
• Carry out DBS checks for staff and volunteers

Culture and wellbeing

• Work with the Senior Management Team on cultural development and values-led behaviours across Variety
• Lead the People Strategy at Variety to foster a positive working environment, where people feel engaged, supported and happy at work
• Lead on Variety’s learning and development programme for all staff
• Promote a culture of feedback and continuous improvement

Person specification
Essential

• CIPD Level 7 qualified (or equivalent experience)
• Significant experience in a senior HR/People role, ideally within the charity or not-for-profit sector
• Strong working knowledge of UK employment law and HR best practice
• Experience managing employee relations cases independently
• Experience advising Senior Management Teams and Trustee boards
• Ability to operate strategically while delivering operational HR hands-on
• High level of discretion and confidentiality

Desirable

• Experience working as a standalone HR lead
• Experience working in a small or medium-sized organisations
• Knowledge of safeguarding requirements for the charity sector
• Experience implementing HR systems and improving processes

Key competencies

• Resilient and confident decision-maker
• Strong organisational and time management skills
• Values-driven and inclusive leadership style
• Comfortable working autonomously

Role scope and considerations
As this is a standalone, part-time position please consider:

• Clear prioritisation will be essential
• Operational HR tasks (e.g. contracts, letters, policy updates) sit within the role
• External HR advisers will be used for legal matters
• Administrative efficiency (templates, HR systems, automation) will be important to manage workload
• The role may include line management in the future

Benefits

• Enhanced Pension (7% contribution from Variety with 2% employee contribution)
• 25 days annual leave plus bank holidays. In addition, after one year's continuous service, an extra two days’ annual holiday for every complete year of service will be added, up to a maximum of five days' extra holiday (pro rata will apply for part-time).
• Three additional days between Christmas and New Year given as discretionary leave
• Membership to a health and well-being cash plan scheme
• Life Assurance scheme offering 4 x salary
• Company Sick Pay

Please note that this role may require travel within the UK, requires a DBS check and proof of eligibility to work in the UK.

Variety, the Children's Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults.

Equality, diversity and inclusion

Inclusion is one of our key values. It is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief. Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

How to apply

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role and how you meet the job description. In your cover letter please include a people system or HR platform you have implemented that improved operational efficiency and employee experience. What was your approach and what impact did it have.

Applications will close at midnight on Sunday, 15 March 2026 with first round interviews w/c 23 March 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

Senior Database Officer 

Tommy's 
Fixed Term – 12 months | £35,500–£37,000 | 35 hours per week 
Hybrid (minimum 2 days per week in our London office) 

Reporting  to: Head of Data 

Location 

Head Office: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB 
Hybrid between home and office (minimum two days per week in the office for full-time colleagues). 

About Tommy’s 

Tommy’s is the UK’s leading pregnancy research charity. We exist to make pregnancy and birth safe – for everyone. Through world-class research, information and support, and campaigning for change, we work to reduce rates of miscarriage, stillbirth and premature birth. 

We are committed to tackling inequities in pregnancy outcomes and building a diverse, inclusive organisation that reflects the communities we serve. 

The Role 

As Senior Database Officer, you will be responsible for managing and optimising our CRM system, Raiser’s Edge NXT, ensuring high standards of data quality, compliance and reporting. 

You’ll act as a key internal contact for data-related processes, supporting colleagues across the organisation, while contributing to continuous improvement projects that strengthen how we use data to grow income and impact. 

Key Responsibilities 

• Manage, maintain and optimise Raiser’s Edge NXT to ensure accurate and up-to-date data 

• Process all incoming donations, ensuring correct coding and data integrity 

• Maintain high standards of data quality, GDPR compliance and robust data controls 

• Manage data-related enquiries and provide timely support to internal teams 

• Process regular Gift Aid claims 

• Complete monthly reconciliation with finance systems 

• Lead data cleansing and housekeeping projects (including consent and Gift Aid reviews) 

• Improve processes to increase efficiency, automation and accuracy 

• Train and support colleagues in effective CRM use 

• Deliver regular and ad hoc reports, analysis and data selections to support fundraising and marketing 

What Success Looks Like 

• CRM income reconciles accurately with finance systems 

• Data is accurate, complete and up to date 

• CRM processes are fully compliant with GDPR and best practice 

• Colleagues feel confident using the system and supported in their work 

About You 

Essential Experience & Skills 

• Proven experience managing a CRM system in a Database Officer (or similar) role 

• Experience acting as a system administrator (managing users, access and settings) 

• Strong understanding of GDPR and supporter data best practice 

• Ability to explain technical concepts clearly to non-technical colleagues 

• Experience training and supporting colleagues with varying technical confidence 

• Excellent attention to detail 

• Strong communication and relationship-building skills 

• Ability to manage multiple priorities and meet deadlines 

• A proactive, solution-focused approach to improving systems and processes 

Desirable 

• Experience with Raiser’s Edge NXT 

• Experience producing data selections 

• Experience writing SQL queries 

• Experience creating dashboards or reports using Power BI (or similar) 

• Knowledge of fundraising techniques (e.g. direct mail, digital, supporter journeys) 

Working at Tommy’s 

We actively encourage applications from people of all backgrounds. As pregnancy outcomes in the UK are not equal across communities, we particularly welcome applications from people from minoritised ethnic backgrounds and other groups that are underrepresented in the charity sector. 

We are committed to creating an inclusive workplace where everyone feels valued and able to thrive. If you don’t meet every requirement listed but feel this role could be a good fit, we’d love to hear from you. 

We are happy to discuss reasonable adjustments at any stage of the recruitment process. Please let us know how we can support you. 

Why Join Us? 

• Meaningful work with real-world impact 

• Flexible hybrid working 

• A supportive and collaborative culture 

• Opportunity to lead and shape data improvements in a growing charity 

If you’re passionate about data integrity, continuous improvement, and using systems to drive impact, we’d love to hear from you. 

Apply via CharityJob and help us make pregnancy and birth safe – for everyone. 

The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.

The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.

Key objectives of the job 

• Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.

• Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.

• Obtaining and filing photo consent forms for any photography for promotional use.

• Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. 

• Assist with the upkeep of parent communal areas, including stock levels and general maintenance.

• Order products as directed by Hospital Services Manager

• Accurately recording charitable output, to be used for reporting purposes.

• Arranging travel and accommodation for families as part of our support services.

• Contribute ideas to improve services and identify unmet needs among families.

Communication and representation

• Communication with parents and families during face to face, telephone, email and social media interactions.

• Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)

• Assist with the creation of regular charity newsletters through copywriting.

• Act as an ambassador for the charity when attending events and activities. 

Additional duties 

• Ensure that up to date written records and activity data are maintained in  accordance with professional and charity standards. 

• Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.

• Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.

• Be vigilant and aware of all stock, merchandise and resources owned by the charity.

• Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). 

• Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. 

• Participate in safeguarding training and mandatory Trust/charity training.

• Complete merchandise sales from charity office as and when necessary.

Person specification 

Essential 

• Experience of working or volunteering with children, young people and families.

• Proven ability to deliver high-quality support in a service-driven environment.

• Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.

• Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.

• Calm under pressure.

• Strong organisational skills. 

• Experience handling sensitive information appropriately.

• Personal drive, energy, integrity, adaptability and responsibility. 

• Good IT skills, including competence in Microsoft Office products. 

• Excellent personal and communication skills, including written and spoken English. 

• Reliable and punctual

• High level of attention to detail.

• Excellent references will be required.

• Enhanced DBS check will be required.

Desirable 

• Experience of working directly with children/families who have additional health needs. 

• Experience of working or volunteering within a hospital. 

• Experience of working within an office/admin setting. 

• Knowledge of the NHS environment.

• Previous charity or third-sector experience.

Coach Core is an education and employment charity that improves the life-chances of under-represented young people across the UK, who experience barriers, discrimination and a lack of opportunities. We help people age 16-24 develop the skills, confidence and knowledge to unlock long-term employment opportunities through the power of sports apprenticeships. Since 2012, we’ve enabled over 1,100 young people to find meaningful employment across 21 UK locations.

Do you have exceptional skills in driving income through mass participation and special events? We are seeking an experienced, events fundraiser who organising events and stewarding supporters so that we can raise vital funds for under-represented young people.We are looking for someone who brings energy, creativity and exceptional organisation to help us deliver events that inspire, engage and raise vital funds for young people across the UK.

In this pivotal role, you’ll join our friendly Fundraising & Marketing team and take the lead on planning, promoting and delivering our challenge events programme – including the iconic TCS London Marathon and Coach Core’s own Sports Days, Golf Day and a 24hr National Three Peaks Challenge.

Your work will put you right at the heart of our mission. You’ll be the person who:

• empowers event participants to hit ambitious fundraising goals
• builds warm, lasting relationships with supporters, sponsors and partners
• ensures every Coach Core event (large or small) is well‑run, memorable and aligned with our values

Behind every successful fundraising event is someone who can hold all the moving parts together…and that’s where you come in. From recruitment and stewardship to logistics, on‑the‑day management and post‑event follow‑ups, you’ll make sure every participant feels supported and every event runs smoothly, safely and on budget.

If you love bringing people together, thrive in a collaborative environment and want to use your skills to help young people achieve things they never thought possible, this is an exciting opportunity to make a real impact.

Salary: £37,332 (FTE) £31,110 actual for 30 hours per week

Hours:30 hours per week – ideally over 4 days (flexible working considered)

Location: London / Hybrid

Holiday:25 paid holiday days per year (plus bank holidays) pro rata plus discrertionary days over Christmas period

Application Closing Date:  5:00PM Friday 13 March

Application Details:  

Your application should include:

• A copy of your CV
• A cover letter outlining why you are a strong fit for this role
• Two examples of past work you are particularly proud of, submitted separately, with a short explanation of why you have chosen them and how they demonstrate the skills set out in the job description

At Coach Core, we believe in the power of diverse perspectives. If you come from a different industry or background and bring fresh insights, innovative thinking, and a commitment to our mission, we encourage you to apply, regardless of not meeting all the criteria.

We have an exciting opportunity for a Media and Communications Officer to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial, busy and varied role working closely with the Head of Communications and Campaigns to raise awareness and increase the visibility of endometriosis and Endometriosis UK. You will be working as part of a small but ambitious communications and campaigns team with a strong commitment to raising awareness and achieving real change to help those living with endometriosis and menstrual health conditions.

The role will be ideal for a proactive, forward-thinking, and highly organised communications professional who is comfortable with multi-tasking in a fast-paced environment. The postholders priorities will range from being the first point of contact for media enquiries to drafting media statements to respond to Government announcements that could impact the lives of those affected by endometriosis. You’ll be able to identify news stories, opportunities, and effectively pitch ideas to high profile media outlets, and have experience in working with case studies and celebrities to share their stories with the media.

At Endometriosis UK, we’re lucky to work with incredible volunteers with lived experience of endometriosis, who have important and compelling stories to tell.

You’ll be experienced or have a passion for working with case studies to bring their stories to life – and build and nurture relationships with case studies and high profile ambassadors to ensure that those with lived experience are at the heart of our communications.

You’ll be a born storyteller with excellent project coordination skills; able to meet tight deadlines and often last-minute media requests.

We are looking for someone who brings fresh ideas to the table, and will be able to work with teams across the organisation to support the organisations communications outputs – this could include supporting with written materials and publications, drafting copy for the website, or producing compelling newsletter content. 

Your work will play a crucial role in supporting the endometriosis community and delivering on our ambitious 2025 -2030 strategy.

Closing date for applications: 9am Monday 16th March 

Interview date: Monday 30th and Tuesday 31st March

Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.

Role Overview 

Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering andDevelopment Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes. 

EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector. 

The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements. 

This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research. 

Key Responsibilities 

Programme Coordination 

• Support the delivery of multiple funded programmes across both boroughs. 

• Assist with organising training sessions, sector forums, Voice Networks and partnership meetings. 

• Track outputs and support managers in meeting funding requirements. 

• Maintain accurate project records and documentation. 

Infrastructure and Group Development 

• Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability. 

• Support capacity-building workshops and development sessions. 

• Help develop practical guidance materials and resources for local groups. 

Volunteering Development 

• Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching. 

• Help promote inclusive volunteering opportunities. 

• Support outreach events and volunteer recruitment initiatives. 

Research and Community Insight 

• Support surveys, consultations and participatory engagement projects. 

• Assist with data collection, basic analysis and reporting. 

• Gather case studies and community feedback to evidence impact. 

Grant-Making and Monitoring 

• Support the administration of small grants programmes. 

• Assist groups with reporting and compliance requirements. 

• Contribute to funder reports and impact summaries. 

Administration and Communications 

• Maintain databases and monitoring spreadsheets. 

• Take minutes at meetings and follow up on actions. 

• Support newsletters, funding bulletins and digital communications. 

Person Specification 

Essential 

• Experience working or volunteering in the voluntary and community sector. 

• Understanding of community development principles. 

• Strong written and verbal communication skills. 

• Good organisational skills and ability to manage competing priorities. 

• Basic data handling and reporting skills. 

• Proficiency in Microsoft Office. 

Desirable 

• Experience supporting funding applications. 

• Knowledge of volunteering good practice. 

• Experience contributing to research or consultation projects. 

• Understanding of health inequalities or refugee support issues. 

Why Join EHCVS? 

• Be part of an organisation supporting 1,000+ local groups. 

• Contribute to strengthening the VCSE sector across two diverse boroughs. 

• Gain exposure to infrastructure, volunteering, research and health equity programmes. 

• Work within a supportive and experienced team committed to community-led change. 

The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.

Overall Purpose of the Position

The Head of Programmes and Operations is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring effective and enabling line-management of Finance, Fundraising, Programmes and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and involves representing DPI at external meetings and events as needed.

Project Management

• Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters – in close coordination with relevant colleagues.
• Monitors the implementation of project activities and ensures compliance with donor requirements, the organizational strategic framework, as well as internal procedures and policies.
• Initiates and facilitates internal programmes and events planning meetings (including designing the agenda and overseeing the organisation and preparation of materials)
• Organises regular meetings with the Programmes team to ensure project plans and donor requirements are on track.
• Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
• Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
• Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.

People Management

• Ensures the effective line-management of the Funding and Development Manager, Finance Manager, Operations Manager and Programmes staff.
• Organises regular check-ins with direct reports, to enable effective management of workloads, ensuring priorities are met, and to facilitate professional development and staff retention.
• Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.

• Oversees deliverables and performance of the M&E and Communications consultants.

Networking

• Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
• Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
• Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.

Governance

• Leads on the planning of regular Board meetings, in collaboration with all relevant colleagues and the CEO.

Key Experience/Technical Competencies/Knowledge required for the position.

The successful candidate should have the following:

• A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or equivalent professional experience.
• At least 8-10 years’ experience in project management in charity or NGO setting.
• Extensive experience with line-management, and a commitment to fostering an engaging and inclusive team culture.
• Strong experience of overseeing the implementation of government and/or EU funded projects.
• Strong organisational and planning skills.
• Critical and strategic thinking skills.
• Experience in research and complex information analysis.
• Excellent written and spoken English.
• A strong understanding of confidentiality terms.
• Ability to manage under tight deadlines and in high-pressure environments

The successful candidate should have the right to work in the United Kingdom.

Applications will be considered on a rolling basis with the final deadline set as 9 March 2026

EQUAL OPPORTUNITIES

DPI is committed to Equal Opportunities and Cultural Diversity.

DPI SAFEGUARDING STATEMENT

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment.

The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. 

This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. 

The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation’s work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team’s work and help communicate the work of the wider-team and our employer network. 

The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers   

The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation.  

We don’t expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. 

Main Responsibilities 

Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: 

Media 

• Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work 

• Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation’s work 

• Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms 

• Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile 

• Monitor and evaluate media campaigns and reports

• Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials 

• Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) 

Social and digital media 

• Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. 

• Help the team keep up to date with social media trends and opportunities.

• Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. 

• Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team 

Content creation 

• Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns.

• Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. 

• Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. 

• Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders 

• Collate and summarise content to schedule newsletters and updates for our varied audiences. 

• Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. 

• Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. 

• Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. 

Network communications 

• Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations.

• Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources.

General 

• Administrate and facilitate communications team meetings. 

• Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week 

• Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work 

Person Specification

(D) Desirable, (E) Essential 

Experience 

• Experience working within a Communications team or function (E)

• Experience using graphic design software (e.g., Canva, Adobe Creative Suite).  (D)

• Experience filming and editing video content (D) 

• Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D)

• Experience of using social media scheduling tools (D)

• Experience of supporting press office or media relations work (D)

 Key skills and knowledge 

• Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E)

• Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E)

• Excellent attention to detail (E)

• Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E)

• Strong analytical skills and ability to evaluate the success of a campaign(E)

• Ability to build strong relationships with colleagues and external stakeholders(E)

• Ability to communicate clearly and effectively with a wide variety of stakeholders (E)

• Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning(E)

• Good IT skills, including experience using Microsoft Office(E)

• Creative thinker and problem solver (E)

• Excellent planning, organisation, and prioritisation skills (E)

• Creative with an eye for design and ability to come up with new ideas for content(E)

 Personal qualities & values 

• Interest in media and the news landscape (E)

• An interest and enthusiasm for communications and marketing, and the mission of the Living Wage Foundation (E)

• Highly self-motivated with ability to work well independently as well as part of a team (E)

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us

Got any more questions?     If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.   

We will be holding a webinar on Tuesday 10 March 2026 at 12pm which anyone can attend to find out more about the role. In the past, candidates have found this a helpful space for understanding whether the role is right for them. Attendance at this session is optional and will not be taken into account at any stage of the recruitment process. To sign up, please use this link.

If you’d like to know more but cannot attend the webinar, please email us.