Administrator chief executive office jobs in City of london, england

At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.

OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.

As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.  

We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.

We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community. 

If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.

Mission Without Borders (MWB) is a Christian charity supporting over 10,000 children and 2,000 families living in poverty across Eastern Europe. As we embark on an ambitious new 5‑year strategy, we’re investing in the growth of our UK team and we’re looking for a creative, proactive Marketing & Communications Officer to help expand our reach, raise awareness, and inspire supporters across the UK.

In this exciting new role, you’ll shape and deliver our marketing and communications strategy across both digital and traditional channels. From running targeted digital campaigns and enhancing our online presence to crafting compelling stories and to building relationships with Christian media and, you'll play a key part in growing awareness, engagement and income.

We’re seeking someone with strong digital marketing experience, excellent storytelling and relationship building skills, with an understanding of the UK Christian landscape. If you’re passionate about using your skills to make a real impact, and to help bring hope for vulnerable children and families across Eastern Europe, we’d love to hear from you.

This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.

We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

For more information about this post and to apply download the Head of Strategic Litigation job pack and application form. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification. 

Closing date for applications: 11.59pm, Wednesday, 15 April 2026

Interviews will be held at our London office: w/c 27 April 2026

Are you an experienced, driven project manager with passion for improving health outcomes? 

The RCR, in partnership with Macmillan Cancer Support, is leading a national review into cancer multidisciplinary team (MDTs) improvement — a key commitment in the National Cancer Plan. We’re looking for an experienced Project Manager to drive this high-profile programme and deliver meaningful change for cancer services. 

This is a rare opportunity to shape how cancer teams work across the country and to deliver meaningful improvements for patients, clinicians and the wider cancer workforce. 

As Project Manager, you will take full ownership of the planning, coordination and delivery of the Cancer MDT Reform Programme. You’ll work closely with senior leaders across the health system including NHS England, Macmillan Cancer Support and the Department of Health and Social Care as well as senior Officers at the RCR, including regular reporting to our Vice-President for Clinical Oncology. 

Key responsibilities include: 

• Leading the full project lifecycle, from developing detailed project plans to managing risks, timelines and reporting. 
• Delivering a large two-day national stakeholder event to gather insight and build consensus across the cancer community. 
• Drafting high-impact written outputs, including a flagship report outlining recommendations for MDT improvement to be shared with government. 
• Collaborating with DHSC and NHSE to support the development of future MDT guidance. 
• Building strong, productive relationships with clinicians, NHS partners, national charities, Royal Colleges and internal teams. 
• Line managing the Project Administrator and fostering an effective and motivated project team. 

What you’ll need:

• Strong project management experience, with a record of delivering complex programmes to time and quality.
• Experience working with senior leaders and managing competing demands effectively.
• Excellent written and verbal communication skills, with the ability to produce compelling, authoritative materials.
• A collaborative, proactive approach, and confidence in working across diverse teams and professions.
• Knowledge or experience of cancer care, clinical services, or wider health policy — highly desirable given the nature of the project.
• Event management experience (desirable). 

By joining us you will get to make a real impact on cancer services across the UK, lead a nationally significant project shaping the future of cancer care and join a supportive, mission-driven organisation!

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will be responsible for managing a range of well-established, high profile events including our flagship Annual Dinner which raises over £1.6M and is critical to our donor engagement, retention and income. You will ensure all our events run successfully, are organised to the highest standards and delivered with immaculate care and precision. You will manage a small team of two, providing guidance and support where needed. You will also work closely with our Marketing and Communications team to develop content and marketing for events.

You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, individual giving and legacies, online matched funding campaigns, events, donor acquisition and engagement.   

You should have:

• Significant experience and a proven track record of event planning, coordination and delivery to an exceptionally high standard, within the non-profit sector.
• Experience of managing a small team
• Experience of managing budgets
• Experience working alongside Chairs, Trustees and/or Event Committees
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication skills, able to communicate to a wide range of stakeholders.
• Ability to multitask, managing numerous priorities at the same time, to tight deadlines
• The ability to use your own initiative and to work under pressure. 
• Excellent interpersonal skills and the ability to develop and maintain good working relationships with colleagues at all levels and with senior volunteers
• A commitment and empathy to the work and values of World Jewish Relief.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

Interviews will be held on Monday 27th April

Our client is a young, growing grant‑making charity dedicated to transforming mental health support for young people aged 11–25 yrs across the UK. Founded in 2020, they invest around £8m each year in services and research that prevents and treats anxiety and depression, strengthens the evidence base for what works, and helps proven approaches reach the young people who need them the most.

Prospectus is delighted to be working with our client to recruit an Operations Assistant to join its small but busy and experienced team, in a key role based at lovely offices in Central London.

The Role
As Operations Assistant, this person will play an important part in keeping the grant‑making and organisational operations running smoothly. Reporting to the Head of Grants, this person will support the day‑to‑day administration of funding programmes, maintaining accurate records in Salesforce, will help to coordinate and facilitate charity visits and events, and provide general office and administrative support across the organisation. The person will also assist with diary management, meeting preparation, minute‑taking and occasional EA support for the CEO and wider team when needed.

This role will play a key role in bringing the work of the wider team together in a smooth and coordinated way with a strong systematic, helpful and organised approach.

The Person
The successful candidate will be highly organised, detail‑focused and comfortable managing multiple tasks at pace. They will bring a proactive, “can‑do” approach, strong communication skills and the confidence to work with a wide range of internal and external stakeholders. They will naturally enjoy keeping systems tidy, will be comfortable working with databases (ideally Salesforce), and will have solid IT skills across Microsoft Office products. This person will understand the importance of discretion, confidentiality and accuracy in addition to being highly numerate and comfortable with figures and preparing reports.

This person will have a natural sense of responsibility for their own role and will be a supportive and collaborative team player. They will be motivated by working with like-minded individuals from diverse backgrounds, connected by the mission of improving young people’s mental health in the UK.

This is an excellent opportunity for someone early in their career or a returner to work, who wants to learn how a charity works and to gain hands‑on experience across grant making, operations and events.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.

The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.

The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.

If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply.  We are open to considering compressed hours where needed.

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

We are looking for an experienced Policy and Campaigns Manager to manage our policy and campaigning work. You will have a strong understanding of the UK political system and how to influence it, and will be confident in drafting reports, consultation responses and working with and disseminating data. You will have worked on health policy before, and will have strong knowledge of how to influence health policy at local and national level.
You must be pro-active in your approach to monitoring the external environment and seeking out opportunities for Endometriosis UK to have the most influence. You’ll be able to work in a small team and understand how we can make the most impact with our limited capacity.

You will be passionate about menstrual health and ensuring patient voices are at the heart of all we deliver, and will be able to turn policy asks into strong campaigns.

 About the role:

This is a pivotal role in our Campaigns and Communications Team, reporting to the Head of Campaigns and Communications. You will be managing the drafting of evidenced-based policy positions (for example analysing research, data and lived experience insight) and work with the Head of Campaigns and Communications to ensure these are translated into effective campaigning activity that drives real change.

You will oversee the integration of policy and campaigns activity, working closely with the Campaigns and Policy Officer, and enabling the Chief Executive and Senior Leadership Team to engage with parliamentary and high-level stakeholder engagement.

This role offers a great opportunity for an experienced Policy and Campaigns Manager to shape how Endometriosis UK uses evidence, policy and campaigning together to improve diagnosis times, access to treatment, and support for those affected by menstrual health conditions across the UK.

Financial Controller sought for thriving youth charity

28 hrs per week, flexible

Salary £33k-£36k (£47k-£51k FTE) dependant on experience  

London W10

Job Description

This is a responsible position managing the accounts and payroll of a medium-sized West London youth charity. The role is central to maintaining the charity’s financial wellbeing and thereby enhancing opportunities for young people.

It is a part-time role, with plenty of flexibility. Working from home and coming into our office at least once a week, you can spread the weekly hours across 3, 4 or 5 days – whatever works for you. You’ll be working closely with the Treasurer, Chief Executive, Fundraiser and Programme Director as well as our HR Manager and Operations Manager, with whom you will share some admin support.

About us

As a leading London youth club, our work is challenging but very rewarding.

For over 40 years The Avenues Youth Project has provided a safe space for young people aged 8 to 18 to play, socialise, acquire and develop skills and receive advice and motivation.

In an area of north Westminster with plenty of social challenges, The Avenues is seen as a beacon organisation, hugely valued by our community and widely respected in the youth sector.

Our standards are high; we are recognised by Westminster City Council as one of three key youth hubs in the borough and, in 2024, were re-awarded London Youth’s prestigious three-year Gold Level Quality Mark, one of only nine youth organisations to hold this badge of excellence.

Our team is professional, hard-working and great fun to work with.

Each one of us is passionate about giving every child and young person the opportunity and support to make the most of their future, regardless of their background, and we apply the same principle to those who work at Avenues.

Role Requirements

· Manage day-to-day financial operations including accounts payable, accounts receivable/grants claims, bank reconciliations, general accounting functions.

· Perform monthly journals and reconciliation of balance sheet/control accounts, including accruals, prepayments, deferred income and fixed assets.

· Claim monthly the Gift Aid that has not already been collected through donation platforms.

· Produce timely and accurate monthly reports for budget holders to help them effectively manage their budgets, ensuring that spend is being properly tracked and allocated against programmes and grants/donations.

· Hold regular meetings with budget holders following the production of the monthly reports.

· Work with the CEO, Treasurer, Fundraiser and programme/operational budget holders where necessary to:

o Provide the Finance Committee with a monthly dashboard

o Co-ordinate the annual budget process, and produce quarterly financial forecasts.

o Manage cashflow projection

· Support the Monitoring and Evaluation manager with donor reports

· Liaise with the auditors throughout the audit process, providing supporting schedules and  grant documentation in support of the TB figures provided.

· Prepare the statutory annual accounts for review by the auditors.

· Manage payroll (30+staff), pensions and the allocation of project personnel costs. This includes liaison with the HR and programme managers to ensure the Employment Hero payroll system is processing HR information and timesheets correctly.

· Process improvement – work with key stakeholders to ensure that finance processes are fit for purpose and implementing change where improvements can/should be made.

· Ensure the Avenues has appropriate internal controls in place and is meeting all tax and audit obligations.

· Preparation and maintenance of a finance manual.

· Deal with general finance queries, both externally and from members of the team

· Co-supervise the finance and operations administrator

Person Requirements

· Accountancy qualification eg- ACA/CIMA/ACCA/AAT Professional Level or QBE

· Demonstrable experience of working in a similar role.

· Previous experience in the charity sector would be highly desirable although not essential.

· Good knowledge of QuickBooks system and proficient in the use of Microsoft Excel.

· Experience of process improvement and system implementation an advantage.

· Strong communication skills well versed in speaking finance with non-finance colleagues.

· Ability to adhere to deadlines

· Confident in holding self and others to account

· Ability to work to high standards, without needing detailed supervision

Avenues is an Equal Opportunities employer welcoming people from all backgrounds.

Avenues puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check. 

Our Service

Trauma Recovery CIC is a female founded not-for-profit Community Interest Company dedicated to providing vital support services for victims and survivors of trauma. Founded in 2020, our mission is to build a safe, supportive, accessible, and sustainable service for the community.

Butterflies Lived Experience Community is an integral part of Trauma Recovery CIC, bringing together people with lived experience of sexual, domestic and/or relational trauma to form a community that supports each members ongoing recovery journey.

Every member of the Butterflies team has direct personal lived experience of sexual, domestic and/or relational trauma and use their own courage to support others to connect with theirs and use this to fuel their recovery.

The team consists of level 1,2 and 3 Lived Experience Facilitators, Volunteer Ambassadors who come together to support community members and develop the service on a co-production model. 

The Level 3 LEF Role

Our Level 3 LEF role requires a Social Work qualification and registration.

As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:

• Completing initial appointments with new community members to ensure that the team has a good
  understanding of their support needs and that they can be safely supported through Butterflies LEC.

• Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors

• Working with community members, team members, Trauma Recovery leadership team and partner
  organisations to develop the service.

• Facilitating the understanding trauma programmes

• Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
  reports for funders and funding/grant applications.

• Co-chairing the Lived Experience Forum

• Contribute to the newsletters, social media, attend events to promote the service (at times this may require
  attending events outside of usual working hours).

• Ensure that all team members complete required admin accurately and in a timely manner and processes are
  followed.

• Highlight concerns about team members to the leadership team, identify ways to support the team or team
  member and offer the support.

Our ideal candidate

• Is someone who has walked their own recovery journey, experienced therapeutic support as part of this and understands the benefits on both a personal and professional level of therapy and group support.
• They will be a qualified, registered Social Worker with relevant social work experience of co-ordinating a service, mentoring team members and working from a systemic perspective.
• They will have experience of completing risk assessments, keeping records and using software and systems to do this effectively.
• They will be able to communicate and connect with people from a variety of backgrounds, understand their individual needs and work creatively to meet them in way that supports recovery.

How to apply

As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:

• Completing initial appointments with new community members to ensure that the team has a good
  understanding of their support needs and that they can be safely supported through Butterflies LEC.

• Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors

• Working with community members, team members, Trauma Recovery leadership team and partner
  organisations to develop the service.

• Facilitating the understanding trauma programmes

• Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
  reports for funders and funding/grant applications.

• Co-chairing the Lived Experience Forum

• Contribute to the newsletters, social media, attend events to promote the service (at times this may require
  attending events outside of usual working hours).

• Ensure that all team members complete required admin accurately and in a timely manner and processes are
  followed.

• Highlight concerns about team members to the leadership team, identify ways to support the team or team
  member and offer the support.

How to apply

Application is through our website where you will find an application pack with further information about our service and the role. Please read through the pack and complete the application form, when we read your application we hope to read not only about your experiences, but how they relate to this role and our service. 

Senior Global Fundraising Manager

Contract: 12 Month Fixed-term contract, Maternity Cover, (Part-time or full-time, 4-5 days a week)

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom, Stockholm, Sweden, Canada, New York, United States, Melbourne, or New Delhi, India, subject to right to work eligibility in the respective countries.

The role offers flexible location options. Candidates must align with UK working hours, as the hiring manager is based in the UK, while also maintaining flexibility to accommodate global time zones.

*Each WaterAid office has its own local hybrid working requirements:

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

• UK: GBP £61,645 per annum with excellent benefits*
• Other locations: Competitive salary packages with excellent benefits, in line with local market rates and dependent on experience

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Senior Global Fundraising Manager will report to the Global Lead for Communications and Fundraising (Executive Director), currently based in WaterAid UK. They will be an integral member of the Global Communications and Fundraising Executive, made up of senior colleagues from across the WaterAid federation.

The WaterAid Federation consists of the International Secretariat, 7 members - Canada, USA, UK, Sweden, India, Japan and Australia, 3 Regional hubs and 22 country programme offices.

About the role

This role will play a strategic part in driving income growth across the WaterAid federation by proactively collaborating and learning, and seeking opportunities to strengthen our collective action, enhancing efficiency and effectiveness. Critically they will play a lead role in developing a long-term global income plan, ensuring that we make the best collective decisions for organisational growth and impact, and ensuring that risk is managed globally. The role holder will work closely with the Executive Director who is the Global Lead for Communications and Fundraising, in overseeing and driving action through the Global Communications and Fundraising Executive (GCFE) made up of communications and fundraising leaders across the federation; and leading key initiatives identified by this group.

In this role, you will;

• Lead the process for the development of a long-term global income generation plan/strategy which maps WaterAid’s growth trajectory, income stream balance, and required enablers and dependencies.
• Takes a lead role in global fundraising projects which address the enablers and dependencies identified in the plan for multiple markets. This could include identifying new approaches such as emergency fundraising; addressing processes and ways of working holding us back; driving efficiencies through centralised procurement.
• Lead on quarterly global performance monitoring and trend analysis – ensuring and supporting all members to provide a qualitative and quantitative overview which enables us to identify trends, opportunities and threats and act upon them. Reporting key findings to WaterAid International where required
• Monitor risk across the income portfolio and support senior fundraisers in managing and mitigating risk identified.
• Identify and coordinate/lead global income generation activities which require central management – including project management of key programmes of work.
• Ensure global engagement in key initiatives is relevant and easy, with low resource impact, for smaller members and Country Programmes (CPs).
• Support the Global Lead for Communications and Fundraising with initiatives which drive global alignment, transparency and effectiveness.

To be successful, you’ll need:

• Demonstrable experience in working on global initiatives with globally dispersed teams
• Excellent collaboration and negotiation skills with the ability to drive integration and alignment. 
• Proven ability to work effectively with stakeholders from across a range of cultures, locations and backgrounds
• Experience of developing complex plans and strategies - monitoring and reporting against them
• Strong knowledge of fundraising practices and experience delivering fundraising campaigns (restricted or unrestricted income generation)
• Ability to analyse fundraising data and create narrative and actions from that to shape continuous improvement

Although not essential, we’d prefer you to have:

• Knowledge of all fundraising streams – public fundraising, philanthropy and trusts, corporate and institutional
• Knowledge of different fundraising markets.
• Ability to flex working hours to ease time zone challenges

Closing date: Applications close 12 PM UK time on Monday, 20th April 2026. Interviews are expected to take place week commencing 27th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Head of Fundraising (Part-Time, 3 days/week)

Hybrid – Vauxhall, London | £47,342 (pro rata)

1-year FTC | Start ASAP

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.

What You’ll Do

• Develop and deliver our fundraising strategy
• Build a strong pipeline of trusts, foundations & statutory funders
• Craft compelling bids
• Lead excellent stewardship and funder relationships
• Work across teams to align opportunities and organisational needs

What We’re Looking For

• Proven fundraising success, including significant grants
• Strong writing and relationship-building skills
• Experience managing fundraising pipelines and reporting
• Highly organised, collaborative and mission-aligned

Why Join Us?

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.

How to Apply

Please submit your CV and cover letter outlining how you meet the essential criteria.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.