Administrator jobs in cobham, surrey
Job Title: Family Support Worker (12 months FTC)
Salary: £30,944 - £31,004 per annum
Team: Family Support Team
Hours: 37.5 hours per annum
Location: Christopher’s
About Shooting Star Children’s Hospices
We have an exciting opportunity for a family support to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our psychosocial care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs inform families about the different psychosocial care and many services they can access at Shooting Star, assess their needs and make recommendations to our specialist psychosocial MDT. They work hard to support families of different ethnicities and families living in poverty, so that our service is as equitable as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly specialist psychosocial MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being part of the duty rota over both sites monitoring 3 email inboxes and answering the Family Support Line.
- Supporting the events team with admin tasks and attending various events
- Providing on the spot emotional support, sometimes in a crisis where a calm and empathic response is required.
- Support the in-house team with families staying at Christopher’s for assessed nights and end of life care.
- Attend various sites over the course of a week, hospice, hospital, family homes. Planning your own diary effectively.
- Building connections with families from different backgrounds, delivering culturally competent care.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve quality.
About you
This role requires experience of working with children and families who have experienced hardship, presenting with complex needs. You should have a calm positive manner, be consistent in your approach, and convey empathy whilst maintaining professional boundaries.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and an ehanced DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 15/05/2025
Interview Date: TBC
The client requests no contact from agencies or media sales.
Job Purpose
- This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
- Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
- The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
- Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
- To work autonomously in a fast-paced environment and under pressure
- To attend all mandatory training including safeguarding and GDPR.
- Good time keeping skills - Essential
- To attend and contribute at weekly team meetings
- This role will be considered a key worker role
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Providing administrative support to the team
- Overseeing and provide shadowing to new staff members and volunteers
- Attend reflective practice, peer debriefing and line management supervision
- Maintaining good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- To work with team managers and assist with reporting and monitoring
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of contributing to multi-disciplinary teams
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce and NHS
- Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
- Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
About the role
We are seeking a highly motivated and organised Fundraising Officer to join our team. You will support the wider team by identifying funding prospects, supporting bid-writing, and processing bid applications. You will ensure funder and donor relationships are built and maintained as well as actively researching and building new fundraising prospects. This is an excellent opportunity for someone passionate about making a difference and gaining valuable experience at a cutting-edge and busy charity. The role is ideal for a self-starter with innovative ideas as there is potential for role development once in post. CSH values the well-being of its employees, offering a supportive environment, flexible working patterns, and a range of staff benefits like online yoga classes, a book group, and more. If you are passionate about sustainable healthcare and looking for a rewarding, impactful role, this is your chance to make a difference!
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Home-based with monthly travel to Oxford (flexible and expensed).
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Full time post (0.8 FTE considered for the right candidate)
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Salary: £25,500 with career progression options
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Fixed term for 12 months (with a view to extend into a permanent position)
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Apply by: 09:00am Thursday 1st May
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Expected interview date: Monday 19th May 2025
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.
Our vision is for all people in the health system to be able to shape and deliver sustainable healthcare which supports our communities and our natural world; our mission is to inspire and empower people with the knowledge, skills and tools to play their part in the transformation to sustainable healthcare.
Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals and provides training in sustainable healthcare and planetary health for staff in educational institutions, professional bodies and healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change. These programmes are supported through the work of our Core team.
Key Responsibilities:
Fundraising:
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Conduct research on potential funding opportunities and grant applications
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Assist with the development and implementation of fundraising campaigns
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Monitor and evaluate fundraising activities, providing reports and recommendations
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Assist with online fundraising campaigns, including online donation platforms
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Research and implement new ways of building individual giving
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Maintain accurate records of fundraising activities and donor information.
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Assist with the preparation of fundraising materials.
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Stay up to date with fundraising best practices and trends
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Any other duties as assigned by the Development Director
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Support the wider team to build fund-raising skills
Bid-writing:
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Keep the team up to date on upcoming funding opportunities
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Support teams to write bids. Provide management and frameworks to ensure deadlines are met and a high standard of writing is achieved
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Work with the Chief Operating Officer to ensure bids are budgeted correctly
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Complete application processes for bids
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Ensure compliance paperwork is completed and recorded.
Donor Management:
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Assist with donor communication and stewardship, ensuring timely and personalised acknowledgments and processing
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Maintain and update donor databases, ensuring accuracy and confidentiality.
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Assist with research and prospect identification.
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Respond to donor enquiries in a professional and timely manner.
About you
Essential Qualifications and Skills:
Essential:
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A track-record of successful grant applications.
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Experience in a fundraising or administrative role within the charity sector.
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Knowledge of fundraising principles and practices.
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Ability to quickly assimilate technical information and translate it into plain English
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Excellent organisational and administrative skills.
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Strong attention to detail and accuracy.
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Excellent communication and interpersonal skills.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Ability to work independently and as part of a team.
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Confidence managing donation platforms such as JustGiving, Easyfundraising etc.
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A genuine passion for environmental sustainability
Desirable:
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Experience with CRM databases.
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Experience of working remotely
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Confidence in proposing and implementing new fundraising systems
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Experience of working in the health and/or environmental sectors or charities supporting them
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Confidence using prospect research tools
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Experience supporting teams to write and submit funding applications
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Experience budgeting and costing projects/applications
Closing date: 09:00am Thursday 1 May 2025
To inspire and empower people with the knowledge, skills and tools to play their part in the transformation to sustainable healthcare.




The client requests no contact from agencies or media sales.
There when it matters.
We have an exciting career opportunity for a Marketing Officer to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.
You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.
About the role:
At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marketing Officer reports into Marketing Manager for Fundraising and works across the Brand & Marketing team to:
- Develop effective marketing assets and campaigns for brand, healthcare and income generation.
- Work closely with in-house and external designers to deliver marketing campaigns and assets.
- Ensure brand and health marketing messaging remains consistent and on brand across all activity.
- Support the management and usage of our marketing and design tools and platforms.
Key Responsibilities:
- Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
- Work closely with in-house and external designers to deliver marketing campaigns and assets.
- Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
- Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
- Help manage our marketing tools and platform to support usage across the organisation.
- Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
- Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
- Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
- Build strong, internal relationships with stakeholders across Sue Ryder.
- Support the smooth running of the team administration.
About you:
Essential
- Experience of managing and delivering marketing campaigns on time and on budget
- Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
- Experience of working with creative and print agencies.
- Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
- Keen attention to detail
- Excellent time management and prioritisation skills, able to work at pace across a range of projects
Desirable
- Relevant experience working in a charity or agency environment
- Experience of working with brand management.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
The Third Age Trust is seeking to appoint a Senior Volunteering Officer who will:
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have oversight of the support we provide to 400 Trust Volunteers who directly support the work of the Trust;
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oversee the development and delivery of training to help members run their u3a
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implement and develop how the Trust works with and supports region and nations across the UK.
This role will also identify some of the key challenges for u3as relating to volunteering and will work with staff and volunteers develop support and guidance.
Reporting to the Head of Learning and Volunteering the role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel including in person meetings and visiting u3as.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Outreach: Engage with members of the local community, supporting existing outreach projects and helping develop new initiatives.
Welcoming Guests: Create a warm, welcoming atmosphere for visitors to the church, fostering a sense of belonging.
Project Development: Contribute to the growth and development of ongoing projects, with a focus on enhancing the mission’s outreach and impact.
Current Projects: Tuesday Celtic Prayer; Toddler Group; Merton Winter Night Shelter (Site Coordinator); Messy Church; Summer Camp.
Collaboration: Work alongside church leaders and volunteers to deliver meaningful experiences for both visitors and members of the church community.
Keep adequate records of contacts and of work undertaken.
Appraise and review initiatives set up and activities undertaken, and change where necessary the action and focus of work after discussion with, and agreement, from the management group.
Any other duties and responsibilities, identified by the minister as are within your capabilities and level of responsibility, in order to meet the needs of the church.
We are called to live out the creative, inclusive, radical and transforming love of Jesus Christ, through blending and partnering with our community.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Head of Promotion and Comms, the Communications Assistant will manage effective and engaging communications for B2C audiences, including parents, schools and the general public. You will create the Bikeability Club and school newsletters, as well as additional communications when required.
Responsibilities
Bikeability External Communications
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Creating innovative, engaging and accessible content for the Bikeability and Bikeability Club website
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Create and co-ordinating content for the monthly Bikeability Club newsletters, regular school newsletter and any other B2C e-communications
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Creating innovative, engaging and accessible content
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Liaising with colleagues and general public to create stories, blog posts and case studies
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Supporting the wider team with B2C communications
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Using monitoring tools to provide insight and measurement of communication activities
General
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Assist with responding to enquiries from the hello@ Bikeability email
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Assisting with the organisation and administration of events (virtual and face to face) e.g. awards, conferences, forums, webinars and launches
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
General
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Provide editorial advice to maintain high-quality communications standards
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Commitment to personal continuing professional development
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Take on any other tasks as agreed with line manager
Person specification
The successful applicant will have:
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Degree or relevant work experience
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Experience of project management
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Experience of web development
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Excellent organisational and customer care skills
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Strong written and oral communication skills
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Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook.
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Ability to work effectively as part of a team and independently
Skills
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Exceptional writing and editing skills with the ability to create accessible content
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Strong organisational skills
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An understanding of external communication channels and strategies
About The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
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Bikeability cycle training
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Generous contributory pension scheme
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38 days annual leave for full time members of staff (including public holidays)
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Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as our Marketing Assistant.
You will be responsible for administrating the Expressions of Interest (EOI) from schools wanting to take part in WOW – our walk to school challenge.
Working closely with a small marketing team, you will support the implementation of marketing plans for Living Streets and our trading subsidiary.
This role will suit someone who enjoys working as part of a team to deliver ambitious targets. You will have strong administrative skills; a passion for walking and wheeling; and be confident in putting forward fresh ideas to support our marketing activity.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Closing date: 30/04/2025 (11:59pm)
Interviews: 15/05/2025
CVs will not be accepted.
The client requests no contact from agencies or media sales.
The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.
The client requests no contact from agencies or media sales.
The Epilepsy Research Institute is seeking a dynamic and strategic Head of Fundraising to lead our income generation efforts and help drive our mission forward. This is a unique opportunity to play a pivotal role in securing sustainable funding to support world-leading epilepsy research.
With a proven track record in fundraising, you will develop and implement a comprehensive strategy across multiple revenue streams, including corporate partnerships, trusts and foundations and major donors. With a minimum of three years’ experience in a senior fundraising role and demonstrable success in securing significant funding, your ability to cultivate and manage donor relationships, craft compelling funding proposals, and oversee high-impact fundraising campaigns will be key to our success.
Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you.
Application is by way of a CV and covering letter which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.
Closing date: Wednesday 28 May 2025
Interview dates: Wednesday 11 June and Wednesday 18 June 2025
To radically advance research into the causes, prevention and treatment of epilepsy and its associated conditions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Individual Giving Manager
Annual Salary - £29,000-£33,000
Weekly Hours - 35 hours (full time)
Reporting To - Head of Fundraising
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work.
You’ll Be Great If...
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Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters.
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Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back.
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Can confidently juggle multiple projects with great attention to detail and top-notch time management.
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Are a natural communicator, able to tailor your message to any audience — from donors to internal teams.
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Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
The client requests no contact from agencies or media sales.
Sheila Coates Foundation is a registered charity that provides funds for secondary schools or colleges in England in order to support autistic students.
Our current Business Manager is retiring. We are therefore seeking a new Business Manager to join our small team of professionals. With strong knowledge and skills, the Business Manager will ensure that the charity is well administered and meets its governance, financial and employment responsibilities. The successful candidate will work collaboratively with Trustees and staff to ensure that our funds make the biggest difference to autistic students.
The role of the Business Manager is to work closely with the Chief Executive, Chair, and the Board of Trustees to ensure the charity is effectively managed and meets its governance, financial, and employment obligations. The Business Manager will also support the charity's development, helping to implement its aims and objectives, ensuring that its projects align with its brand and values, and contributing to areas like grant giving when necessary.
The Business Manager will be accountable to the Board of Trustees and directly report to the Chief Executive and Chair of Trustees. Key responsibilities include overseeing the charity's finances, providing financial updates to the Board, ensuring the charity operates in line with legal and regulatory requirements, and managing policies and systems that ensure the charity functions smoothly.
The Business Manager will oversee financial tasks such as budget management, payroll, year-end statements, liaising with auditors and accountants, and ensuring compliance with relevant financial laws. In terms of management, the Business Manager will support the Board and Chief Executive in their operational and strategic work, manage external service providers like IT and HR services, and maintain strong relationships with partners and stakeholders.
The role also involves planning and organizing resources to support the charity's development, enhancing its reputation, and staying updated on relevant laws, particularly in finance, charity governance, and employment law.
Sheila Coates Foundation is committed to providing services that embrace diversity and promote equality of opportunity. Everyone who benefits from our services or works for us in a paid or voluntary capacity should be safe, empowered to play a part in promoting their own welfare and that of others and able to live a life free from abuse. This applies to all, regardless of age, gender, ethnicity, disability, sexuality or belief.
The client requests no contact from agencies or media sales.
My client is looking to recruit a HR Advisor to working within the HR operations team. This is permanent role working 35 hours per week
They offer a flexible working approach with 2 days per week based on site in Egham with the remainder of the week working remotely.
To be considered for this role you will need transactional HR experience with a broad knowledge of HR operations. You will also have completed your CIPD Level 5 or have relevant worked related experience.
£38,249 - £42,188 per annum
Role
You will be responsible for providing HR advice and managing an effective HR support and administrative service. The post holder will manage processing transactional matters on a full range of generalist HR issues
Duties
- To provide team members, managers, employees and human resources colleagues with advice on the implementation of policies and procedures in accordance with policies & employment legislation.
- Advise on workers on right to work and vetting and barring requirements relating to employment and oversee appropriate actions are taken including submission of certification of sponsorship applications and vetting and barring application
- Oversee the production of human resources contractual information and data onto the HR and Payroll system
- Oversee the recruitment and new starter process for non-advertised posts ensuring accurate and timely pre-employment checks are completed
- Working with the other HR Advisor to manage the workload and performance of the Human Resources Operations team on a day-to-day basis
- To undertake performance development reviews and training and development for the team
- Work with colleagues to develop human resources policies and procedures
- To advise managers on employee relations matters escalating to the Human Resources Business Partner as applicable
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.