Administrator jobs in feltham, greater london

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Community & Volunteer Manager

Annual Salary - £29,000 – £33,000 

Weekly Hours - 35 hours (full time)

Reporting To - Community & Events Manager

Contract Type - Permanent

Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.   

BENEFITS - Why Work With Us?

• Generous Holiday Allowance – Enjoy 32 days off a year (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!

• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.

• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.

• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.

• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.

• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

DUTIES & RESPONSIBILITIES

You’ll lead and grow our community fundraising activity — building strong relationships with schools, local groups, and volunteers to help us raise vital funds. You’ll plan and deliver community events, support third-party fundraisers, and be a friendly, visible presence at public events. You’ll also manage our amazing volunteers, creating engaging opportunities and making sure everyone feels valued and supported

You’ll Be Great If...

• Know your stuff when it comes to community fundraising, supporter journeys, and volunteer engagement.

• Have a track record of smashing fundraising targets and running brilliant campaigns or events.

• Love building relationships and can connect with anyone — from volunteers to VIP donors.

• Can juggle projects, use data to guide decisions, and stay cool when deadlines are looming.

• Are tech-savvy, creative with tools like Canva and CRM systems, and happy to travel for the cause.

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day 

Application Closing Date: Mon 5th May

Head to our website for our recruitment pack!

Head of Grants Management

Salary: £48,000

Hours: 35

Location: Woking/Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team.

About the role

We’re looking to recruit a Head of Grants Management to join our Financial Planning & Analysis unit which provides timely financial planning and reporting across the whole organisation. Managing a small team, you will deliver first class financial support on over 160 grants and £32m of expenditure. This will involve overseeing the outgoing grant lifecycle, including due diligence on grantees, preparation of grant agreements and amendments as well as managing the timing of payments.

As Head of Grants Management, you will lead on our grant management processes and ensure these are compliant with our standards and policies. In addition, you will provide advice and analysis to colleagues to help them deliver successful, impactful programmes. We will look to you to monitor the status of grants and provide commentary on monthly variances as well as check foreign exchange exposure on grants, collaborating with colleagues to mitigate losses. You will also provide training and advice to grant issuing teams to help ensure that budgets are well managed and ensure they have the information and support needed to make well-informed financial management decisions. Important will be the ability to conduct due diligence on new grantees, follow up on due diligence actions and review due diligence annually on existing grantees. You will play a key role in the design and implementation of a new Grants Management System too.

We’re looking for someone with:

• Hands on experience in grant management.
• Significant experience in managing, leading and coaching a team.
• Accountancy qualification (part or fully qualified) or qualified by experience with exposure to compliance activities such as due diligence.
• Experience in, and a passion for excellence in, process management, and the ability to identify and implement process improvements.
• Strong communication, interpersonal and analytical skills.
• Training and capacity building skills.

Benefits, rewards & location

The salary for this role is £48,000. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
• Flexible working options
• 7.5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities
•  Undertake assessments of people entering the service through various referral sources.
•  Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
•  Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
•  Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
•  Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
•  Manage a caseload of individuals with a wide spectrum of needs.
•  Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
•  Provide psychoeducation to raise awareness and understanding of substances and their effects.
•  Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
•  Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.

Operational Support
•Comply with all monitoring and evaluation requirements.

General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.

Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience

ESSENTIAL
•   Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
•   One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.

DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

• Location: Remote

Salary: £38,000-£42,000
Contract Type: Permanent
 
About Police Care UK
 
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
 
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
 
Who We’re Looking For:
 
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
 
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
 
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
 
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
 
Main Responsibilities:

• Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
• Research and identify new funding opportunities from trusts, foundations, and statutory sources.
• Write compelling, tailored funding proposals, applications, and reports.
• Work closely with finance and clinical teams to monitor and report on grant expenditure.
• Organise meetings, presentations, and site visits to engage and inspire funders.
• Provide timely updates, reports, and impact statements to funders.
• Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
• Plan and deliver an effective legacy marketing strategy.
• Champion Police Care UK and the support it provides to our police, their families and the wider police service.

 
Experience:
 

• Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
• Experience of raising substantial fundraising income and achieving performance targets.
• Building and nurturing relationships with grant-making bodies.
• Setting and achieving ambitious income targets from major donors.
• Experience or understanding of effective legacy marketing and administration processes.
• Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
• Managing multiple deadlines and working under pressure.

 
Knowledge:

• Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
• Understanding of financial budgeting and grant compliance.
• The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
• Proficiency in fundraising databases and Microsoft Office.

Skills:

• Exceptional communication skills.
• Strong research skills to identify new funding opportunities.
• Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
• Analyse donor trends and provide insights to enhance major donor fundraising strategies.
• Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
• Strong relationship-building skills with funders and internal stakeholders.
• Ability to craft persuasive funding applications.

 
Additional:

• Pro-active and highly self-motivated.
• The ability to change and adapt to changing needs and circumstances.
• Ability to work collaboratively and to support a skill sharing agenda.
• An empathy with the police service and the welfare needs of police officers and their families.

Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
 
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
 
Limitations
 
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
 
Equal Opportunities Policy
 
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
 
REF-221397

Salary: £28,500 per annum

Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.

Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF

Line Management: Head of Member Experience

Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations

Open Age is seeking a person who is the welcoming face of Open Age.  They will be able to give our members the time they need, whilst juggling a busy workload.  The person will have a friendly manner and remain calm when managing different priorities.

The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training.  The person will require competence in time management, organising workload/priorities and decision making.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

Are you an experienced HR Advisor wanting to work in within Higher Education?
 
My client is looking to recruit a HR Advisor to working within the HR operations team. This is permanent role working 35 hours per week
 
They offer a flexible working approach with 2 days per week based on site in Egham with the remainder of the week working remotely. 
 
To be considered for this role you will need transactional HR experience with a broad knowledge of HR operations. You will also have completed your CIPD Level 5 or have relevant worked related experience.
 
£38,249 - £42,188 per annum
 
Role
 
You will be responsible for providing HR advice and managing an effective HR support and administrative service. The post holder will manage processing transactional matters on a full range of generalist HR issues
 
Duties

• To provide team members, managers, employees and human resources colleagues with advice on the implementation of policies and procedures in accordance with policies & employment legislation.
• Advise on workers on right to work and vetting and barring requirements relating to employment and oversee appropriate actions are taken including submission of certification of sponsorship applications and vetting and barring application
• Oversee the production of human resources contractual information and data onto the HR and Payroll system
• Oversee the recruitment and new starter process for non-advertised posts ensuring accurate and timely pre-employment checks are completed
• Working with the other HR Advisor to manage the workload and performance of the Human Resources Operations team on a day-to-day basis
• To undertake performance development reviews and training and development for the team
• Work with colleagues to develop human resources policies and procedures
• To advise managers on employee relations matters escalating to the Human Resources Business Partner as applicable

 
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets
£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people.
This role's shift work on a 7 day rolling rota.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full the Job description

A dynamic and forward-thinking performing arts organisation in Central London is seeking a General Manager to support its growth and operational excellence. This is an exciting opportunity to join a passionate team at a pivotal time, playing a key role in driving the organisation’s mission and ensuring its smooth day-to-day running.

Full-time | Permanent | Hybrid working available | Salary: £40,000

As General Manager, you will:

• Lead on organisational finance processes, including budgeting, cashflow, payroll, and reporting.
• Oversee and streamline operational systems, HR, and governance frameworks.
• Line manage a small operational team and support the broader staff’s wellbeing and professional development.
• Ensure legal, insurance, and policy compliance across all activities.
• Support reporting to Boards and statutory bodies, coordinating calendars and documentation.
• Be a key player in planning, internal communication, and external stakeholder liaison.

The successful candidate will have:

• Demonstrable experience in administration and operational leadership.
• Strong finance and budget management skills.
• A background in HR or line management.
• Excellent communication skills and the ability to balance multiple priorities with clarity and empathy.
• A genuine passion for the arts and inclusive, values-led leadership.

 Experience within the arts, charity or non-profit sector is advantageous, as is familiarity with platforms such as Ticketsolve and Sage 50 Payroll, but not essential.

 For more information please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

 

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

 

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

 

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

 

Senior Housing & Welfare Advice Worker’s post

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

Ability to manage a team

Housing & welfare advice experience

Experience of undertaking housing & welfare casework

Ability to prioritise and manage a busy caseload.

Experience of working with homeless & vulnerably housed people.

The closing date for applications for this post is Sunday 8th June 2025.

I am excited to be working with a fantastic charity in search of a part-time (21 hours per week) temporary Income Officer on a 3-month temporary contract (possible temp to perm). This is an immediate start London based hybrid role with training and onboarding in office.
Join a purpose-driven finance team in a not-for-profit housing and support organisation. We're looking for a detail-oriented Income Officer to oversee income processing, primarily focusing on rent and service charges, alongside fundraised income.
Key Responsibilities:
•  Manage rent accounting processes, tenant accounts, and housing-related income accurately and efficiently.
•  Liaise with internal teams and external agencies to support tenants and maximise housing benefit income.
•  Maintain and reconcile income records, ensuring data integrity across rent, donations, and commercial income.
•  Process direct debits and tenant payments, resolving account queries in a timely and professional manner.
•  Support fundraising income recording and ensure compliance with Gift Aid and accounting standards.
•  Produce reports on arrears, KPIs, and aged debtors; assist with audits and financial reporting.
About You:
•  Strong finance administration experience, ideally within housing or the charity sector.
•  Confident using spreadsheets, accounting systems, and housing management software.
•  Excellent attention to detail and communication skills.
•  Proven ability to manage workload, meet deadlines, and work both independently and as part of a team.
•  Good knowledge of rent collection, welfare benefits, and debt recovery practices.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

Role: Nutley Edge Activity Breaks Manager

Full-time – 38 hours per week

Salary: £41,170.00 per annum  

Location: East Sussex / London

Do you love the excitement of being on holiday? Are you enthusiastic, motivated, and committed to empowering people with learning disabilities and/or autism? If so, we want you to lead our dedicated Activity Breaks team to help us create treasured memories for our guests!

What is a Nutley Edge Activity Break?

Nutley Edge Activity Breaks are Outward’s supported holidays for adults with learning disabilities and autism. They are five days and four nights long and take place at our beautiful holiday site near Uckfield in East Sussex. Every break is themed and guests take part in a range of activities such as archery, art, music, yoga, and day trips to local towns, cities, and historical sites. Our breaks give guests the opportunity to get away for a holiday, meet new people, and explore the best of East Sussex.

“Outward have employed the best activity team because the compassion and care they showed to us was better than I have ever seen before. They gave me the acceptance of anxiety disorders to believe and achieve. To me, acceptance is more important than any other medicine. Nutley Edge will be my new home from home.” – Activity Break Guest

What is the role of the Manager? 

As manager, with the support of the deputy(s), you will organise varied and fun breaks for our guests. This includes carrying out assessments for new guests, supporting the team to deliver respite care, coaching the staff team, and embedding high standards in the service. We run 20 breaks a year and wish to grow this number, around about 10 of which are led by the Activity Team Manager on site in East Sussex. During activity breaks food and your own room is provided and an additional sleep in payment for each night supporting a break is paid.  

We are a London based charity and welcome applicants for this role on the understanding they are able to support at least 10 breaks throughout a year (providing day and overnight support for 5 days/ 4 nights at a time in East Sussex), are able to travel to our North East London offices to attend meetings and training sessions, and travel to assessments and marketing events as required. 

In the role, you will: 

• Manage all aspects of the activity breaks

• Engage, enable, and empower people to achieve their goals and ambitions  

• Strive to promote individual choice, independence, and self confidence in our guests

• Build and maintain strong relationships with families, professionals, and other stakeholders. 

• Mentor your  team of support workers to deliver high quality and person-centred support

• Embed a culture of positive behaviour support

• Ensure the service is safe, effective, caring, responsive and managed to meet CQC essential standards

• Conduct assessments and develop risk assessments

• Manage the budget

• Complete fundraising applications if required

• Grow the number of activity breaks

• Market and promote activity breaks including attend local events, forums, carers groups and talking with professionals in order to grow our service and ensure the success of the activity breaks

What qualities and experience should the ideal candidate have?

We are looking for somebody who has:

• Experience managing the support provided for people with a learning disability, autism, and complex needs (including behaviours of distress)

• Excellent communication skills and IT skills

• Experience of staff management and the ability to lead by example to develop a strong team

• Creativity and flexibility, with experience of dealing with the unexpected

• Experience carrying out needs assessments and creating support and risk management plans

• A commitment to providing high quality and personalised active support 

• A commitment to upholding the rights of people we support to be involved at all levels of decision making. 

• A passion for engaging, enabling, and empowering people with autism or a learning disability to lead the lives they want

• Knowledge of managing a budget

• A driving licence and willingness to drive a minibus is desirable 

Employee Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

• Comprehensive Learning & Development Programme

• Computing Scheme 

• Credit Union Scheme

• Cycle-to-Work Scheme

• Death in Service Benefit

• Health Assured – Employee Assistance Programme

• Eye care Vouchers

• Flu Jab Reimbursement

• Long Service Awards

• Pension Scheme

• Purchase Additional Annual Leave

• Refer-a-Friend Scheme

• Retirements

• Loans (including season tickets and parking permit loans)

• Blue Light Card

About Outward

Outward was set up in 1975 by parents of children with a disability looking for alternatives to institutional care.  Ever since then, we have been providing high-quality support and care services to vulnerable people. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities, and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you are who we are looking for, please submit a CV and statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.

The closing Date for all Applications is 6th May 2025

Interviews will be held week beginning 12th May 2025

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

Employment Specialist

Location: Woking, Surrey

Salary: £28,182 - £29,547 per annum inclusive

Job Type: Permanent 37.5 hours per week

Areas of service delivery: Surrey Heath & Farnham

Please note: This role requires a UK Driving Licence and access to a car; You must be prepared to travel and occasionally work outside office hours as required.

Service delivery is Surrey and borders wide; however, the post holder will be covering the areas of Surrey Heath & Farnham, with the possibility of supporting neighbouring locality.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.  

We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with the Mental Health Integrated Community Service (MHICS), partner organisations, local employers and have the initiative to develop and promote the service.

Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and attach a covering letter explaining why you are applying for the role.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.