Administrator jobs in hayes, not specified

Exciting opportunity for a Programme Officer – make an impact today.

Anna Freud is seeking a Programme Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

You will play a key administrative Postgraduate Studies department within the Education and Training Division, supporting the delivery of UCL-accredited postgraduate programmes. Based in a hybrid work environment, you will provide comprehensive administrative support across all stages of the student life cycle - from admissions and enrolment to assessments and graduation. Key responsibilities include maintaining student records, coordinating teaching days and events, liaising with internal and external stakeholders (including UCL), ensuring compliance with regulations, and enhancing the student experience.

What you’ll bring

Essential skills and experience:

• Proven experience in programme or course administration within higher or further education settings;
• Strong interpersonal, verbal, and written communication abilities, with a diplomatic and professional approach;
• Ability to work accurately with large volumes of information and manage competing deadlines independently;
• Confident user of Microsoft Office and quick to learn university-specific systems and online teaching tools (e.g., Zoom, Teams);
• Able to work both independently and collaboratively, with a strong commitment to high-quality service and student experience.

Key details

Hours: Part-time job-share (14 hours per week): Wednesday and Thursday, 09:00-17:00. Flexible working is possible.

Salary: £31,366 FTE per annum, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Fixed-term, 8 months (maternity cover).

Next steps

Closing date for applications: midday (12pm), Monday 18 August 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 22 August 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 1 September 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

About the Role

We are looking for a Cleaner to join our Team.

Our 627 sqm facilities host over 40 members and staff each day, providing a vibrant space for support services, creative projects, and events. As our Cleaner, you will be responsible for the cleaning and general upkeep of the centre and offices of Headway East London. You will play a vital role in maintaining a welcoming, clean, and safe environment for our community. Your work will ensure that our centre is not only a functional space but a place where people feel valued and cared for.

Principal Duties and Responsibilities

• Working with an agency cleaner to perform cleaning duties as per the cleaning schedule, to ensure satisfactory levels of cleanliness throughout the building.

• Contribute towards retaining our 5 Star rating kitchen standards by supporting the kitchen team with post lunch cleaning.

• Work flexibly to support with ad hoc cleaning around out of hours events.

• Update the admin team when supplies of consumables are running low, ensuring that basic supplies are always available.

• Update the Admin and Premises Manager with any observation of health and safety risks and concerns.

• Assist the Admin and Premises Manager to improve and maintain our health and safety standards.

• Secure the building at the end of the day.

Key Relationships - Internal and External

Internal: Centre based staff, Caretaker, Managers, Members

External: Agency cleaners

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Tasks and Responsibilities

You will support the Director of Operations and the wider staff team by:

• Handling day-to-day administrative tasks such as scheduling meetings, booking travel and venues, ordering supplies, and keeping systems and records up to date.
• Providing operational support across the organisation – for example, setting up Zooms, responding to enquiries, keeping our staff directory current, or helping with room bookings and access.
• Assisting with HR administration such as onboarding new starters, booking training, keeping HR records, and supporting recruitment processes.
• Helping with database and records management, including updating spreadsheets or CRM systems (e.g. Salesforce) and pulling off simple reports.
• Supporting internal communications, such as keeping our policies and procedures well-organised, sharing reminders or updates, and circulating documents.
• Taking minutes at meetings when needed – including Board of Trustees meetings – and making sure decisions and action points are clearly recorded and followed up.
• Supporting governance and trustee engagement, such as helping to organise away days, induction processes or learning sessions for trustees.
• Working closely with the Director of Operations on other operational tasks that may arise, which could include areas like office management, HR, IT or governance – helping to make sure these run smoothly and efficiently.
• Working collaboratively as part of a small team and wider organisation with a willingness to undertake other tasks commensurate with the Operations Assistant role as agreed with your line manager.

Person Specification

We’re looking for someone who is:

• Highly organised, with good attention to detail and the ability to juggle multiple tasks.
• A clear communicator, both in writing and in person.
• Confident using standard digital tools – including Microsoft Office, Outlook, Zoom and spreadsheets – and quick to pick up new systems.
• Positive and helpful – happy to pitch in wherever needed and comfortable working with people at all levels.
• Reliable and discreet – able to handle sensitive information with care andprofessionalism.
• Interested in learning and developing your skills in charity operations and administration

SKILLS AND ABILITIES

• Excellent attention to detail and high levels of accuracy.
• Excellent interpersonal skills, can collaborate with colleagues and communicate well with external stakeholders/ donors.
• Excellent organisation skills including managing external deadlines, prioritising while having a busy workload and responding in a timely manner requests from colleagues.
• Ability to work effectively and engage with a variety of colleagues across the organisation.
• A positive can-do attitude.

VALUES AND PERSONAL QUALITIES

• Commitment to the AFT’s mission, empowering young people to stand up to all forms of prejudice.
• A deeply held belief in equality and diversity with a willingness to learn.
• Willingness to travel regionally and across the UK, and work evenings and weekends when required.

The role is responsible for ensuring the charity operates within a robust governance framework and complies with all relevant statutory, regulatory, and internal requirements. This role requires the ability to operate, and pivot, between subject matter expert, strategic partner, advisor and team member - with hands-on delivery, supporting the Board of Trustees, senior leadership, and staff to embed a culture of good governance, risk awareness, and ethical practice across the charity.

The role line manages a small team (including two administrative assistants), and oversees the use of external experts to provide advice.

About you

The Project Officer provides oversight and project management of the College’s External Quality Assurance (EQA) governance and oversight programme and associated work.
They are the College’s in-house expert for all EQA matters and ensure the delivery of this work through strong stakeholder relationships.
We are looking for an experienced administrative professional with strong skills in coordinating multiple activities. The ideal candidate must have experience in taking formal minutes, organising meetings and preparing papers. In addition, they will have strong proofreading, formatting and editing skills. Excellent verbal and written communication skills are essential.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We reserve the right to close the position early if we receive enough suitable applicants.

This is a Fixed term contract until 19 December 2025.

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be to support the Supporter Experience Manager in the delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.

The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.

About you

If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.

We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include: 

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification.

If you are a skilled fundraising administrator, who thrives on variety and challenge, this is an opportunity to join a small, flexible and growing charity with ambitious plans for the future. 

Please see the attached Job Description for further details of the role. 

To apply, please send us a concise CV (of no more than two pages) and cover letter.

Please be aware sifted candidates will be contacted and asked to provide a presentation, in a format of your choosing, outlining why you are the right person for the role.

All applications are through Charity Jobs site. 

The closing date is Monday 25th August 2025. 

The Bishop of Guildford is looking for a Personal Assistant (PA) to provide excellent administrative support for the Bishops of Guildford and Dorking.

About the Department/Role

This role as The Bishop's PA reports to the Bishop of Guildford, but will report functionally to the Bishop's Chaplain who is ensuring the bishop's office is running smoothly during an interim period.

The role comprises offering highly competent and efficient Personal Assistant administrative support to the Bishop of Guildford based out of his office and home, Willow Grange, Jacob's Well, Guildford. The work requires being a primary point of contact with the public and colleagues from across the Church, requiring a positive and professional attitude. If you seek to use your skills and knowledge to serve with integrity and your personal values are in sympathy with the aims and mission of the Church of England, this role may suit you.

A comprehensive induction programme will be developed to ensure that the Temporary Bishop's PA understands the running of the bishop's office, and also its interaction with the Bishop of Dorking's office, the Appointments Team, and operations at Church House Guildford.

What you'll be doing

The purpose of this role is to provide comprehensive and professional personal assistance (administrative, secretarial and clerical support) to the Bishop of Guildford.

This will involve:

• Managing the calendar and appointments of the bishop accurately and efficiently
• Offering support for key meetings (preparing paperwork, agendas)
• Welcoming visitors to Willow Grange and offering hospitality
• Answering the telephone promptly, handling all enquiries and forwarding them as necessary

Key role requirements:

• 'You will need to be A' level standard education, or equivalent professional experience, knowledge and skills an have extensive administrative experience in a professional environment
• This role is based at Willow Grange, GU4 7QS Monday to Thursday but with the option of homeworking on Fridays
• Please note that this is a 6 month fixed-term contract

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £16,102.50 (£32,205 FTE) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

UNISON is seeking a Human Resources Officer to work within the Human Resources and Staff Development team. This will be part of a job share, so we are looking for a job share partner.

About this job

The role of the Human Resource Officer is integral in progressing UNISON’s people management and wide HR strategic agenda. It will provide professional human resource and employee relations advice and support to UNISON’s managers on key areas such as case management, staff movement and recruitment, absence management and Occupational Health referrals, and general people matters.

The role will be responsible in providing support to managers in addressing performance, harassment, grievance and disciplinary matters effectively in line with current employment law, while also ensuring that staffing budgets are managed and maintained within the financial guidelines.

The successful person will have the ability to problem solve with a proactive approach to finding solutions and have the ability to advise and communicate effectively. They will have experience of operating in an environment where there is an active trade union representative and negotiate and consult on day to day issues.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

Join a respected professional membership organisation that plays a key role in supporting individuals through pivotal moments in their careers. They’re currently seeking a Candidate Support Officer to become part of their welcoming and collaborative team on a fixed-term contract until 23 December 2025. Based in central London near Holborn, this role offers flexible hybrid working (just one day per week in the office) and the chance to work under a supportive manager who actively champions the growth and wellbeing of their team.

This is an excellent opportunity for someone with strong communication and organisational skills, who enjoys delivering high-quality service and working in a structured yet people-focused environment.

Key Highlights

• Fixed-term contract until December 2025
• Central London location (Holborn)
• Flexible hybrid working (1 day per week in the office)
• Supportive, encouraging team environment
• Manager who champions personal growth and wellbeing

Key Responsibilities

• Respond to candidate enquiries by phone, email and occasionally in person
• Process applications and payments, ensuring eligibility criteria are met
• Send candidate admission notices, results, and certificates
• Maintain accurate records in the organisation’s CRM system
• Update candidate information on the organisation’s website
• Support wider administrative duties as part of a team

About You

• A good general education including English and Maths (or equivalent experience)
• Experience in a customer service or administrative environment
• Strong written and verbal communication skills
• Detail-oriented and able to manage multiple priorities to deadlines
• Comfortable working in a fast-paced and changing environment
• Positive, collaborative and proactive in approach

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

To note: this role is required to be on-site 4 days per week at Hampton Court Palace, East Molesey.

Job overview 

The Executive Assistant will be responsible for providing excellent, detailed and proactive administrative support to the Chief Executive. This includes diary management, event management, travel logistics and email management.  The post holder will also need to prepare presentations and carry out research as required.  It also includes liaison with Trustees, providing effective governance support to the Chair of Trustees, and for Council and Committee Meetings. The post requires a high degree of personal judgement about how to support the Chief Executive’s schedule and liaison with the Chair and Board of Trustees. It requires tact, diplomacy, and a strong sense of confidentiality.

This role plays an important and proactive role in ensuring the CE can use their time effectively to meet the demands of their role. 

We are seeking a highly organised individual who is experienced in this type of work and experience of charity governance is desirable.  The post holder will be responsible for a variety of tasks, which require excellent interpersonal, communication and administrative skills, underpinned by a high level of proficiency with a range of programmes and systems, excellent IT skills and a strong attention to detail. 

Job responsibilities 

Chief Executive’s Office Management 

• To manage the CE’s office and assist with governance and administrative duties. 

• To act as the first point of contact for internal and external queries and monitoring and drafting correspondence coming to the Chief Executive’s office by phone, email and post.  Anticipate issues, assess priorities, and arrange appropriate responses. 

• Manage the Chief Executive’s diary and time, attendance at meeting and events, reservations, online access where appropriate and meeting preparation. 

• Organise travel and accommodation for Chief Executive and Members of the Trustee board as required. 

• All Governance Meeting arrangements including preparation and distribution of meeting papers, recording meeting and production of accurate minutes. 

• Manage an efficient filing system (electronic and paper-based) 

• Co-ordinate Senior Leadership Team meetings schedule and support these meetings, taking minutes, recording decisions and the circulation of relevant internal communications arising from SLT meetings. 

• Liaise with a wide range of contacts on behalf of the Chief Executive. 

• Organise all CE visitor arrangements ensuring HCP requirements are met. 

• To ensure all correspondence with key individuals is linked to RSN database. 

• To assist Chair and Trustee board on projects as required. 

• To undertake other projects for the CE as required taking full project management responsibility. 

Other 

• Be first point of contact for donations to RSN, ensuring donations are directed and lodged appropriately in consultation with the RSN Curator. 

• To undertake administrative matters required for smooth running of the organisation, including ordering of office supplies and collection of post.

• Organisation of a variety of staff events throughout the year including the annual Christmas Celebration. 

• To undertake any other activities as required by the Chief Executive.