Administrator jobs in holborn, greater london

As our Partnerships Assistant you will be a vital part of our Partnerships team helping to build long-term, sustainable and mutually-beneficial relationships with businesses and key supporters.

Our Partnerships team manage high-profile relationships, including with household name beauty brands and retailers, and with ambitious plans for 2026 and beyond this is an exciting time to join the team. In this role you will lead on all administrative duties in the Partnerships team - including keeping our database up to date, managing diaries, raising invoices, updating documents, and recording minutes and actions in key meetings. 

This role requires a candidate who is highly organised and who has the ability to plan, prioritise and meet concurrent deadlines. You will have strong data entry and diary management skills, the ability to build rapport with a range of stakeholders and you will be a real team player.

You will be supported by your line manager, and the wider team, to deliver on your objectives and this is a perfect opportunity for someone with proven administrative skills, from any sector, to help shape our programme and deliver on our mission.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

Please review the job description and person specification before applying. When you are ready please submit an up-to-date CV and a covering letter (maximum two sides of A4) clearly explaining your suitability for the role as per the person specification.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

It’s an exciting time to be joining the team, and this role provides an excellent opportunity to work across exciting campaigns, interesting automations and really build some great skills across email.

You’ll be a key part of our digital engagement team, supporting our owned digital channels. You’ll work collaboratively with other members of the team, as well as teams around the charity, to help them get the best out of email – ensuring they meet best practices and guidelines.
About you

You’ll have experience using email marketing systems to produce engaging emails, have excellent communication and organizational skills, and have a high attention to detail. You’ll be great at working within a team, and on your own, supporting other teams, and always be keen to learn.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am Wednesday 29 October 2025

Interview date Week commencing 10 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 27 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.

Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day

The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.

The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Project Manager and Catchment Partnership (CaBA) Host

Salary:                             Manager Band A, Level 1 £38,520 per annum

Contract length: Full-time position (35 hours per week) over 3.25 years from January 2026, with possible                                                          extension. 

Location:Hybrid working from home and Thames21’s offices at the Guildhall, City of London and Bow Locks. On-site working as required throughout the Roding, Beam and Ingrebourne Catchment Area.

Responsible to: Thames21 Catchment Partnerships Manager

About Thames21

Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.

Purpose of the job

We are recruiting an enthusiastic and committed individual to fulfil the combined role of project manager for the Roding Rises project, and catchment partnership co-host for the Roding, Beam and Ingrebourne catchment partnership. The Roding Rises is an ambitious 3-year project funded through The National Lottery Heritage Fund that aims to deliver the following key outcomes: 

1. Raise the value placed on the river Roding by the local community through a river connection programme of engagement events that will work with urban and rural communities throughout the Roding catchment.

1. Raise protection of the river Roding through a citizen science action programme, giving communities and catchment partners the data and knowledge to advocate for the river, and through a masterplan for the lower Roding, which will influence and inform future development. 

1. Raise the quality of the habitat in and along the river through the delivery of a significant capital river restoration scheme and a catchment grants programme, so the river brings maximum benefits to both people and wildlife.  

1. Deliver a legacy for the river Roding by integrating the outputs of The Roding Rises with ambitions of the wider catchment partnership and using the project as a springboard for leveraging further catchment-scale restoration work.

The Roding Rises Project Manager will work alongside a multidisciplinary Thames21 team to ensure each element of the project is delivered on time, within budget, and with maximum impact. 

Within the role of co-host of the Roding, Beam and Ingrebourne Catchment Partnership, this position will help develop and advance the namesake catchment’s action plan through building the partnership, facilitating knowledge exchange between various partners, and working across the partnership to develop and successfully fundraise for river & catchment improvement projects. 

Main Duties and Responsibilities

Oversee the delivery of ‘The Roding Rises’ project, ensuring each work programme delivers its required goals on time, within budget and with maximum impact.  

• Work with The Roding Rises admin and finance officer to ensure the smooth administration and reporting of the project. 

• Develop and oversee the administration of The Roding Rises grants scheme.

• Support the Roding Rises Engagement, Evidence and River Restoration leads with the administration and coordination of their direct areas of work.

•  Line manage and oversee the work of the Roding Rises Reporting and Finance Officer.

• Work with Catchment Partners and Thames21 support functions, to identify, scope and develop river and catchment improvement projects which are realistic and fundable, thereby enabling the implementation of the Catchment Partnership’s Objectives and Catchment Action Plans to meet national environmental objectives.

• Arrange, host and coordinate meetings for The Roding Rises and the Roding, Beam and Ingrebourne Catchment Partnership to share knowledge, news and project progress between stakeholders, including the production of agendas, minutes and actions.

• With support from Catchment Partners and Thames21 support functions, lead on the development of match funding applications for The Roding Rises project, and wider funding applications to enable the delivery of river improvement projects across the catchment partnership.

• Work with Catchment Partners and Thames21 support functions, to share information between partners and stakeholders to ensure that all interested parties are up to date with the latest information and knowledge of techniques, opportunities and developments in areas relevant to the Partnerships. 

• Update Thames21 central record-keeping databases in line with GDPR requirements. 

• Represent Thames2, the Catchment Partnership and The Roding Rises project at events throughout the catchment. 

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

For more information, please refer to the attached job description

We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.

Key duties and responsibilities:

Audience Engagement

• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.

• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.

• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.

• Proactively share audience feedback with relevant teams.

• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.

• Maintain Eventbrite with lecture details and engagement information.

• To act as Duty Manager for evening lectures when required.

• Provide support to the wider Gresham College team by attending lectures and special events.

CRM Administration

• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.

• Coordinate data selections, mailings, invitations, and content fulfilment.

• Regularly import, export, and merge data from online giving and ticketing platforms.

• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.

• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.

Hall Hire and Event Co-ordination

• Be the first point of contact for hall hire enquiries and manage all related admin.

• Oversee stocks, supplies, and space organisation for events.

• Lead setup and breakdown for lectures and venue lettings.

• Arrange and manage bookings for external event venues, handling all logistics.

• Organise catering for special events and meetings both at Barnard’s Inn and other venues.

• Be responsible for excellent customer care of existing and new venue hire clients.

• Organise all activity around venue hire events, including collaborating with the AV team

• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.

Other

• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.

• Attend and contribute to team and staff meetings as required.

• Participate in ongoing training and development.

• Undertake other tasks as required to support the College.

• Evening and occasional out-of-hours work required (with time off in lieu).

Person specification:

Essential Skills & Experience

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.

Desirable Skills & Experience

• Experience in a fundraising or engagement role within a charity, or educational organisation.
• Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
• Familiarity with data segmentation.
• Experience promoting venue hire or income-generating activities.
• Knowledge of troubleshooting for events.
• Experience working with volunteers or managing volunteer tasks.

Personal Attributes

• Friendly, approachable, and professional manner.
• Enthusiastic about public engagement and supporter care.
• Flexible and adaptable, with a willingness to work occasional evenings.
• Proactive and solution-focused, with a commitment to continuous improvement.

Gresham College offers in return:

• 28 days holiday, plus 6 days closure over Christmas.
• The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).

Equal Opportunities

Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.

If this sounds like your next opportunity, apply today with your CV and a covering letter.

This role is essential in our drive for evidencing the impact of the work we do. You will lead and manage a large-scale, multi-organisation piece of research aiming to highlight the impact of our programmes. You will play a key role in ensuring the main research project and any supplementary research projects are delivered efficiently and ethically. You will use data and evidence to inform practice and work closely with the Programme Specialist for Pilots and the wider Quality and Impact Team as required.  Additionally, you will project manage additional cross-organisational projects as required in support of our growing charity. 

This is role is a fixed-term contract for 18 months. 

Travel throughout the UK may be required.   

You will report to the Head of Quality and Impact. 

Key Responsibilities 

· You will be accountable for the oversight of the main research and any supplementary research projects from initiation to completion.

· You will collaborate with the Programme Specialist for Pilots and the Associate Director of Business Development to ensure delivery of the research and ensure alignment and fidelity to the research plan.

· You will work with the Head of Quality and Impact and Finance Team to ensure that the project/s meet agreed objectives, timelines and budgets. 

· You will support the development of project documentation. 

· You will deliver reports and presentations as required both internally and externally from DFN Project SEARCH to share information regarding the research project. 

· You will be accountable for collecting, analysing and reporting on data that is relevant to the organisation. 

Operations Officer

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.

This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.

This role will be responsible for:

Team & Office Environment

· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.

· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.

· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.

· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.

Executive Support Functions

· Provide administrative support to members of the Executive Team.

· Take minutes and capture action points in Senior Leadership Team meetings.

· Prepare briefing notes for key meetings with the Senior Leadership Team.

Finance

· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.

Operations

· Develop and maintain effective internal systems that improve organisational efficiency and automation.

· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.

· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.

The ideal candidate will have:

· Some experience in administration, operations, or office support.

· Excellent organisational skills with great attention to detail.

· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.

· Competence using Excel and data visualisation tools.

· Strong written and verbal communication skills.

· A proactive, friendly, and professional approach to work.

· The ability to multitask effectively and meet deadlines.

· A commitment to equality, diversity, and safeguarding vulnerable individuals.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional/Country team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.    

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK, NI and Iberia.  Please stipulate which role you are applying for (North of England or Nationwide).

 In addition, occasional international travel may be required, for example to the annual conference in the United States.  

You will report to either Regional/Country Lead within the Delivery & Partnerships team or the Associate Director of Business Development (depending on the scope of your role). 

• We will conduct selection in the w/c Nov 17th – with a multi-stage process taking place that week

Key Responsibilities  

· You will be accountable for the retention and outcomes of your portfolio of programmes.  

· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.  

· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.  

Office Manager (Temporary, 4-6 months) - Immediate Start

Fulham | £21.97 per hour 
Full-time | Office-based (no hybrid working)

About the Organisation
Our client is a respected provider of supported housing and related services for vulnerable and disabled veterans. With a proud legacy of service, they're dedicated to delivering safe, high-quality homes and holistic support that promotes independence, dignity, and wellbeing.

The Role
We're seeking an experienced and proactive Office Manager to join this values-driven organisation on an initial 4-6 month temporary contract.

This is a hands-on role, leading the day-to-day operations of non-residential facilities and office administration across multiple sites. You'll manage cleaning staff and contractors, ensure compliance and safety standards are met, and keep things running smoothly - from procurement and record-keeping to supporting HR with onboarding.

You'll also play a key role in maintaining a safe, well-organised, and welcoming workplace for all staff and visitors.

Key Responsibilities

• Oversee all office administration, systems, and records, providing reception cover when required.

• Manage procurement of office supplies, equipment, and maintenance contracts.

• Support HR with onboarding and offboarding, including desk set-up, induction, and training.

• Maintain accurate records including asset registers, compliance logs, and service contracts.

• Act as a First Aider and Fire Warden, supporting health and safety and emergency planning.

• Lead on data security and compliance in partnership with internal teams.

• Manage facilities and admin budgets, ensuring value for money and efficient service delivery.

• Build positive relationships with internal and external stakeholders to ensure smooth operations.

About You
You'll be a confident organiser with excellent attention to detail and a practical, can-do attitude. You'll have experience managing office operations, facilities, and budgets, ideally within the charity or not-for-profit sector. Strong communication skills and a collaborative approach are essential, as is the ability to handle multiple priorities with calm efficiency.

Details

• Contract: 4-6 months temporary

• Rate: £21.97 per hour (timesheet basis, paid weekly)

• Location: West London

• Start date: Immediate

If you're an organised, reliable Office Manager looking to make a meaningful impact within a supportive organisation, we'd love to hear from you.

As a leading charity recruitment specialist and a

The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.

The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events. 

Meetings & Events

• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches

• Liaison with clients/bookers/stakeholders via email, by phone and face to face

• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements

• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser

• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers

• Ensuring rooms are set up according to bookings

• Meet and greet organisers for each event allocated

• Offer and conduct site visits with event organisers

• Administration: responsible for all administration duties relating to meetings and events

• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager 

• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event

• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

Customer Care

• Providing excellent customerservice to guests and stakeholders

• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day

• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events

• Maintain and extend upon relationships with the 3 different organisations based in AKC

• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made

• Liaising with clients for feedback

• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers

• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource

• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests

General

• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard

• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment

• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary

• Manage the clearing, turn around and set up of meeting and seminar rooms as required

• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions

• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards

• Assist Events Operations Manager with the monthly Service Data report for the Property Committee

• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience

• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre

• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily

• Support the Events Operations Manager in all their duties as required

• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager

• Deputise for the Events Operations Manager in his/her absence 

Knowledge and Qualifications

• Experience of working in a similar role within a meetings and events environment.

Skills

• Excellent customer service and interpersonal skills

• Organised and capable of multi-tasking with excellent attention to detail

• Knowledge of Microsoft applications including Word and Excel

• Ability to problem solve

Personal Attributes

• Friendly and professional manner

• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events

• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust

• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.