Administrator jobs in islington, bedford
We are seeking an enthusiastic and motivated Corporate Partnerships Officer to join our dynamic fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With corporate income accounting for nearly half our fundraising, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.
Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. We have a strong portfolio of existing supporters primarily from the legal, banking, and finance sectors, and our strategy involves expanding our reach into other sectors to support increased social mobility in UK businesses.
fund
The Corporate Partnerships Officer will join a small and high-performing Corporate Partnerships team, taking over a portfolio of corporate partners and prospects at our ‘consortium’ partner level, ranging from £10k-£50k per annum.
You will identify, engage, secure, and steward corporate partner prospects from sectors that include law, construction, manufacturing and logistics, as well as supporting other team members across different sectors as the need arises. The existing portfolio of partners are primarily legal firms who also engage with our impactful programmes, and you will also have personal and team new business targets and support senior team members to steward our flagship partners.
We are looking for a fundraiser who is keen to develop their corporate fundraising skills, especially building relationships with delivery partners, strategic funders, and corporate foundations. Our ideal candidate will be entrepreneurial, a confident communicator, and able to work independently under their own initiative as well as within the team.
The role will be line managed by the Head of Corporate Partnerships, working closely with other members of the Corporate Partnerships team, and collaboratively across the wider Development team and Employability Programmes team.
Main duties
New business
- Personally scope, develop and secure new corporate partnerships at consortium level (£10k-£50k), aiming for a robust portfolio of partners in assigned sectors with multi-year commitments, working with the Head of Corporate Partnerships and other relevant stakeholders to appropriately to secure and steward.
- Support the Head of Corporate Partnerships to engage in proactive new business development within the corporate sector, including support for network mapping with senior volunteers.
- Manage writing and submission of reports and proposals for grants to corporate foundations, working alongside other Development team and wider organisation members to ensure high-quality submissions.
- Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
- Follow all relevant policies and processes to ensure due diligence is completed for all prospective donors, account management plans are kept up to date, and corporate partners receive high-quality stewardship.
Account Management and Development
- Manage and grow the portfolio of ‘consortium’ level corporate partnerships, including leveraging existing relationships to maximise financial income and partnership longevity.
- Support senior team members on designated high-value partnerships, including specific administrative and project tasks, e.g. coordinating meetings and webinars, attending programme visits, event invites, and volunteering opportunities.
- Write and deliver engaging and high-quality partnership proposals and reports for new and existing ‘consortium’ level funders, working with the wider Development team and relevant other Sutton Trust teams as appropriate.
- Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.
Fundraising, Finance and Reporting
- Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with confidence and enthusiasm to secure major gifts and develop relationships.
- Ensure the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents are kept appropriately up to date with activity from corporate partners, including accurate income forecasting.
- Attend appropriate meetings, such as the Employer Working Group, to represent the corporate team and portfolio of partners, and share information with colleagues across the Trust.
- Work with colleagues to support delivery of impactful events to cultivate prospects and steward partners, with a focus on experience for corporate partners and prospects.
- Appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
- Stay up to date with corporate fundraising best practice, learning from senior members of the corporate team, and keep abreast of developments and opportunities within the wider fundraising space.
- Other duties as necessary from time to time
Person Specification
Skills and experience
- Experience building and managing relationships to achieve a project or other goals
- Experience managing multiple priorities and tasks to successfully achieve project or other goals
- Experience presenting, writing compelling proposals or pitching to audiences to persuade them to your point of view or secure a specific outcome
- Experience of fundraising, through employment or voluntary activities, including securing and managing relationships and donations. (desirable)
- Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships. (desirable)
- Excellent verbal and written communication skills, including strong presentation skills and the ability to adapt communication styles and methods to suit different audiences
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings, especially the corporate world
- Knowledge of fundraising in the education and/or not-for-profit sector or can demonstrate relevant experience of corporate account/relationship management (this can be from outside fundraising - for example sales, marketing, leadership roles within voluntary organisations)
Competencies
- Sympathetic to the aims of the Trust and our mission to increase social mobility
- Able to take the initiative and take responsibility for a wide variety of tasks and projects
- Strong communicator, skilled at persuading others through writing and conversation
- Excellent attention to detail
- Able to work independently and as part of a team
- Able to influence stakeholders and encourage giving / support for a charitable cause. (desirable)
Other
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full time, permanent
- Salary: £31,000-£35,000 per annum
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
- A DBS check may be required
Interviews
Applications should reach us by 9am, Thursday 29th May, with interviews held at our London offices on Thursday 5th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.
Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
You
Are you an experienced Chartered Financial Accountant, with extensive experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, as well as a role within the Senior Leadership Team?
We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.
If your application is successful, you will form part of the organisation’s Senior Leadership Team, helping Population Matters to continue to build on recent successes and increase its focus on impact.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on 6th June. We will hold first interviews on the 12th June remotely, with Joshua Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the afternoon of the 17th June, in person, with Joshua Hill and Amy Jankiewicz, Chief Executive.
Hours: 35 hours per week, Monday to Friday
Salary: Starting at £55-62,000, negotiable within this range
Contract: Permanent
Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy
Location: Home-based in the UK, with occasional travel and access to our London office space. We are afraid that we can not accept international applicants for this role.
Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.
Thank you for your interest in Population Matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic charitable organisation to recruit a Social Media & Content Officer for a 14-week part-time role (4 days per week). This is a brilliant opportunity for a passionate and creative communicator to join a mission-led team dedicated to improving lives through impactful storytelling and digital engagement.
The Stories & Content Officer will play a central role in developing and delivering compelling content across social media and digital platforms. Working closely with internal teams and external stakeholders, the successful candidate will bring to life the work of the charity through thoughtful narratives, engaging campaigns, and strategic content planning. This role is ideal for someone with strong storytelling instincts, digital acumen, and a desire to make a real difference.
Key Responsibilities:
- Develop and execute a results-driven social media strategy aligned with organisational objectives.
- Create monthly and quarterly performance reports to measure effectiveness and identify opportunities for improvement.
- Manage and moderate social media channels, ensuring positive engagement and brand reputation.
- Source, research and write inspiring stories from beneficiaries, stakeholders, and projects.
- Build and maintain a bank of case studies, including imagery and consent documentation.
- Develop written, visual, and multimedia content (e.g., videos, graphics) for use across digital and print channels.
- Tailor content for specific campaigns and audience segments, testing and refining for impact.
- Manage online fundraising tools and platforms (e.g., social media giving features).
- Develop and optimise paid advertising campaigns to grow audience reach and brand awareness.
- Collaborate with fundraising teams to ensure content supports wider income generation efforts.
- Track key metrics such as engagement, traffic and donations linked to content activity.
- Use insights to shape future strategy and enhance content effectiveness.
- Build strong working relationships with internal teams, hospital partners, and external contributors.
- Represent the organisation in dealings with patients, supporters, and agencies.
- Support website administration and provide photography for promotional activities.
- Provide occasional administrative support, including answering enquiries and supporting events.
- Assist with copywriting and proofreading as required.
- Model the organisation’s values and act as a positive ambassador in all interactions.
Person Specification:
- Proven experience managing social media accounts and developing engaging content for diverse audiences.
- Track record of delivering digital campaigns with measurable impact.
- Experience conducting interviews and gathering testimonials for promotional use.
- Strong knowledge of content planning, digital storytelling, and social media analytics.
- Familiarity with platforms such as Facebook, Twitter, Instagram, and YouTube.
- Proficiency in using scheduling and reporting tools (e.g., Hootsuite, Meta Business Suite).
- Excellent writing and editing skills tailored to audience and channel.
- Working knowledge of graphic design software (e.g., Canva, Adobe Creative Suite), and photography and basic video production/editing skills desirable.
- Creative thinker with a flair for visual and narrative storytelling.
- Highly organised with excellent attention to detail.
- Collaborative, enthusiastic and solution oriented.
- Comfortable working independently and as part of a small, cross-functional team.
- Flexibility to adapt to evolving organisational needs.
- Willingness to represent the organisation at events or external meetings as needed.
What’s on Offer:
- This is a hybrid role, with just 2 days per-week in the organisations Central London office.
- A day rate of £102.77 per-day plus £12.79 daily holiday for the successful candidate.
- A rare part-time opportunity to work with a well-known organisation for the next 14-weeks.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Prospectus are delighted to be supporting our client with the recruitment of an International HR Advisor role.
The charity is an international alliance of local civil society organisations which work together to mobilise knowledge, skills and resources dedicated to ensuring that every child can grow up in a safe and caring family environment, or in suitable alternative care if necessary.
This role is available on a fixed term 12-month contract, where you would work on a part-time basis (21 hours a week) and remote working arrangement. The salary on offer for this role is £42,750 FTE which would be pro-rated to £25,650.
Within this role you will play a key role providing generalist HR support across the organisation. You will coordinate and support with recruitment campaigns, onboarding processes, employee relations, performance management processes, learning and development activities, maintaining and developing HR policies and manage payroll. You will be the first point of contact for HR related queries and manage HR administration and systems.
To be successful in this role, you will be educated to UK Degree level (international Level 6) or equivalent qualification ideally in HR Management/professional HR qualification (CIPD level 5 or above). You will have demonstrable experience working in generalist/operational HR at a similar level within the UK, with knowledge of international employment mechanisms.
You will have experience of developing and implementing HR policy based on best practice and current legislation (UK and international). You will have experience of supporting multi-disciplinary teams in a remote working and multicultural environment. You will be an effective communicator role, with experience maintaining relationships with a variety of internal stakeholders. You will also have the ability to maintain high levels of confidentiality.
Desirably, you will have experience working within a network organisation and understanding of charity sector/international development and/or international membership organisations.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.
Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
· Undertake any other tasks as required to support the digital projects team and training initiatives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Harris hill is seeking a Partnership and Philanthropy Officer for up to 6 months, 22.5hpw, to support a charity in Bath, although ideally hybrid, will consider remote based.
The role is to be payrolled via the agency however, they are also considering freelancer who would like to bill them directly. The pay rate is £15.77ph plus holiday pay, or £20.86ph freelance.
Duties:
To work with our Senior Philanthropy Specialist, Database Manager and Supporter Engagement Team to identify new potential major donors from our database
To support in organising cultivation events for P&P Team audiences both in-person and online
To help prepare written updates and reports for our stakeholders
To undertake research on individuals, corporates, trusts and foundations
Undertake any other reasonable tasks as requested by managers.
Experience and skills
Strong interpersonal skills
Strong research skills
Ability to prioritise own workload to meet targets and deadlines
Excellent organisation and administrative skills, with high standards of accuracy and attention to detail.
Ability to work with and understand data.
Excellent time-management skills.
IT proficiency to a self-supporting standard in Microsoft Office applications (MS 365, MS Dynamics).
Knowledge
Effective use of research to find suitable funding opportunities
Appreciation of the use of technology and automation to support fundraising.
Personal Attributes
Team player happy to support colleagues across the team.
A confident individual, who is able to prioritise their work and is target driven and solution focused.
Self-motivated and able to work effectively remotely.
Resilience, determination, enthusiasm and the ability to cope well under pressure.
Desirable
Previous fundraising experience in Philanthropy, Trusts and Foundations, and / or Corporate.
If you would like to find out more about this amazing role, please apply for further information.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in the lives of D/deaf & disabled people in Islington.
At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.
We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.
What you'll do
- Provide one-to-one advice and casework on a range of social welfare issues
- Support clients with applications, reviews, and appeals
- Advocate on their behalf with agencies such as the DWP, housing providers, and the council
- Keep clear case records and contribute to service improvement
- Work closely with the Advice Services Coordinator and wider team
What you'll bring
- At least 1 year’s experience in advice, advocacy or support work
- Knowledge of welfare rights, housing, social care, and health systems
- Excellent communication and case management skills
- A client-centred, trauma-informed, relational and inclusive approach
- Confidence working with people facing complex and multiple barriers
Why work with us?
- Be part of a values-led, user-led organisation rooted in community
- Deliver life-changing support in a role where your work is truly valued
- Join a collaborative, supportive team with a strong sense of purpose
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Events Manager
Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City
Contract:Full-time; 37.5 hours per week
The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.
Job purpose
- This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
- To work with the Events Manager on delivering events to an exceptional standard.
- To lead on auction procurement and fulfilment to maximise fundraising revenue.
Key responsibilities
Core Events
- To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
- To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
- To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
- With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.
Auction
- Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
- Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
- Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.
Event Supporter Stewardship
- Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
- Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
- To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.
General
- To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
- To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
- To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
- To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
- To undertake any other tasks reasonably required.
Person Specification
Qualifications, Knowledge and Experience
Essential
- Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
- Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
- Proven experience of developing and managing budgets.
- Ability to work as part of a small, flexible and hardworking team.
- Delivering high quality supporter and donor care through ongoing contact and communication.
- Experience of working on administration within a fundraising, events or marketing environment.
Desirable
- Experience of working with senior stakeholders in order to meet income targets.
- Experience of working with celebrities.
- Experience of working with sponsors.
- Experience of working in the sports sector.
- Experience of working in the charity / fundraising sector.
Skills and Abilities
Essential
- Organised, pro-active self-starter, capable of taking initiative.
- Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
- Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
- Ability to work on different projects simultaneously.
- Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
- Good influencing and negotiation skills.
- Respect for and ability to maintain confidentiality at all times.
- Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.
Desirable
- Creative thinker, able to innovate to meet audience needs.
- Experience or knowledge of Raisers Edge database.
- Sports sector knowledge.
Other
Essential
- Positive, energetic and able to enthuse.
- Flexible and proactive problem solver.
- Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
- Genuine commitment to the work and services of Willow.
Desirable
- Empathy with the cause and knowledge of issues faced by young adults facing serious illness.
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
- Own car and current driving license
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Holiday purchase scheme
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee discounts
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 23 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.
Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.
A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.
Main duties
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Key responsibilities
- In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience
- Experience of supporting or delivering special events.
- Experience of recruiting new fundraisers and providing excellent stewardship.
- Creative thinker with the ability to take the lead, initiative and problem solve.
- Understanding of how to use insight, data and market trends to identify opportunities
and make recommendations. - Experience of tracking income and expenditure targets.
- Working in the charity sector.
Desired knowledge
- Special events, fundraising and trends.
- Digital fundraising and online fundraising platforms.
- Excellent organisation & time management skills.
- Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- GDPR and all relevant fundraising regulations.
- Shared passion for the work of The Passage.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHAK (South Hampstead and Kilburn Community Partnership) is a resident led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation.
Our Mission is to work with local young people and adults to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence.
Our Vision is of a place where everyone can live, learn and grow together.
We do this by identifying and meeting local needs with a range of opportunities in areas of lifelong learning, youth activities, community involvement, employment support, advice and guidance, volunteering, events etc.
If successful you will be based at “The ARC Youth Club”, an estate based youth led centre with integrated music studio, kitchen, games and "chill-out" space. The ARC engages approximately 250 young people per year and plays a vital role in their welfare and development outside of school. In holidays we offer a full program of activities and free meals for young people who may otherwise miss out.
You will deliver a range of activities e.g. cooking, arts & crafts, sports, trips, music, events etc. You will also offer support and guidance for local young people and enable them to develop life long skills while designing and running their own projects, forums etc. In school holidays you will be required to work an expected 28 hrs a week as we offer a full program of activities and free meals for young people
At SHAK we are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds.
Duties Include:
Promoting and delivering activities for young people aged 9-19 yrs (up to 25yrs for young people with SEND)
Engaging with a range of young people from diverse backgrounds and with multiple needs
Ensuring safeguarding standards are maintained and other policies and procedures are upheld
Facilitate and support intergenerational projects
Working in partnership with other organisations to meet local needs
Acting as an effective part of youth team and wider SHAK team supporting community activities as needed
Admin and reporting duties as required
Skills & Experience
- Minimum Level 3 youth work qualification or equivalent and significant, relevant experience of youth service delivery.
- Experience of engaging girls in youth programmes successfully
- Knowledge of youth policies, safeguarding procedures and legislation
- Good communication, people skills and ability to work effectively as part of a team.
- Ability to relate, support and engage with wide range of young people
- Proficient with computers, social media and other modern technologies
Personal Attributes
- Highly motivated and driven by positive values and commitment to motivating others
- Flexible and adaptable against a background of change
- Resourceful- ability to work on own initiative and solve problems
- Good punctuality, organisational and presentation skills
- Creativity, resilience & commitment
All recruitment is done in line with safe recruitment practices’
If successful an enhanced DBS check will be required.
This post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.
You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.
Main Responsibilities
• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.
Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
• Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.
Operational Support
•Comply with all monitoring and evaluation requirements.
General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.
Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience
ESSENTIAL
• Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
• One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.
DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
The Role:
As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.
Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods.
Details:
· The role sits in the Work Experience team and reports to Work Experience Manager
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays
· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week
· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days
· Start date end of June/early July 2025
What we offer you:
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25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
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Health cash-back package, including discounts on gym memberships and retail
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Hybrid working
-
Pension
-
Learning and Development opportunities including Learning at Work Week activities
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Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Purpose of the role: To support the organisation and its members to develop and maintain a culture of compliance. The position will be key in ensuring members are supported to operate in a safe, consistent and sustainable manner.
Key Responsibilities
· Review, develop and implement compliance processes across all levels of the organisation with the aim to promote a culture of compliance.
· Develop and maintain robust procedures and structures around both compliance and health and safety.
· Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible to volunteer members.
· Analyse membership data to identify trends, strengths and areas for improvement.
· Write reports, policies and procedures in a clear, readable format including drafting risk assessments.
· Support volunteers to ensure our policies and procedures are adopted and understood at local level.
· Provide general administrative, analytical and reporting support across the compliance portfolio adapting to shifting priorities as needed.
· Other relevant related duties as required.
Person Specification Essential
· Demonstrate experience in a comparable compliance or health and safety role with responsibility for maintaining standards.
· Understanding of current health and safety legislation and best practice
· Proven experience of working in a regulated environment
· A strong knowledge of risk management and strong analytical and communication skills
· Ability to interpret and apply regulations in practical scenarios
· Understanding of risk assessment methodologies and their application
· Ability to demonstrate practical thinking and proven experience of handling confidential and sensitive information
· Strong organisational skills with attention to detail
· Experience of working with volunteers.
· Ability to plan and prioritise own workload but also have a flexible approach as part of a small staff team.
· Ability to multi-task, demonstrate initiative and work well under pressure.
· Proficient in the use of IT and Microsoft software.
· Sympathetic to the vision and mission of The Boys’ Brigade.
Desirable
· Proven experience of working in a regulated environment.
· Knowledge and understanding of youth organisations
· Knowledge and understanding of the work of The Boys’ Brigade.
The client requests no contact from agencies or media sales.