Administrator jobs in islington, greater london

About Wikimedia UK

Wikimedia UK is a registered charity committed to enabling people to engage with open knowledge and access reliable information to understand the world around them. We work in partnership with the Wikimedia Foundation and support a wide range of projects, including Wikipedia, to create and preserve open knowledge that is freely shareable and reusable by all.

Role Overview

Are you organised, enthusiastic, and eager to learn?  This role is perfect for someone at the start of their career who enjoys working with numbers, systems, and people.

The Finance & Operations Administrator will help ensure the smooth running of Wikimedia UK’s finances, office, and day-to-day operations. You’ll gain experience in finance, HR, and charity administration - learning from a supportive and experienced team while contributing to the charity’s mission.

Key Responsibilities

Operations & Office Support

• Provide administrative support to ensure the smooth day-to-day running of the office.

• Act as the main contact for British Library staff in relation to office matters.

• Coordinate with external service providers (IT support, facilities, etc.).

• Manage office supplies and equipment, keeping everything organised and running efficiently.

• Assist in developing and improving office systems, policies and procedures.

Financial Administration

• Process invoices, receipts and other payments; ensure proper authorisation and accurate recording in Xero (training provided).

• Support the reconciliation of bank statements and maintain accurate financial records.

• Assist in preparing documentation for audits and liaising with auditors.

• Support the Head of Finance & Operations with general bookkeeping and financial reporting tasks.

HR & Team Support

• Assist with payroll processing and employee benefits administration.

• Maintain employee records and ensure compliance with HR policies.

• Support recruitment processes, including scheduling interviews and onboarding new starters.
   

Person Specification

Essential

• Strong organisational and time-management skills.

• Excellent IT skills - confident using Microsoft Excel and quick to learn new systems.

• Great attention to detail and accuracy in work.

• Friendly, professional communication skills (both written and verbal).

• A positive, proactive attitude with a genuine willingness to learn.

• Ability to manage multiple tasks and prioritise effectively.

• A collaborative approach, with the confidence to ask questions and seek support.
   

Desirable

• Some experience in administration, finance, or customer service — ideally in a charity or public sector setting.

• An interest in finance, operations, or business administration.

• Experience using accounting software (e.g. Xero – training provided).

• Awareness of UK charity accounting or HR practices (advantageous but not required).
   

Personal Attributes

• Enthusiastic about learning and developing new skills.

• Proactive, reliable and adaptable.

• Interest in culture, heritage or the open knowledge movement.

• Commitment to Wikimedia UK’s values — equity, inclusivity, collaboration, creativity and boldness.

How to Apply

Please send your CV and a cover letter explaining how you meet the criteria by 9am on Friday 5th December. [PLEASE NOTE: APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED]. Interviews are scheduled for Wednesday 10th December.Please Note: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship for this role.

In your cover letter, it’s helpful to list each point under “Essential Criteria” and briefly explain how you meet it, with examples where possible.

We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.

Wikimedia UK is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We particularly welcome applications from people with protected characteristics.

Jesuit Young Adult Ministries (YAM) is seeking a highly organised and passionate individual to join our team as Administrator & Volunteer Coordinator. This part-time role (17.5 hours/week) is ideal for someone who loves working with people, managing details, and supporting a faith-based mission. You’ll help us run smooth operations and connect young adults with meaningful service opportunities across London.

JFF Administrator/Executive Assistant

 

Job Title: Administrator/Executive Assistant

Responsible to: Director of Programmes and Innovation

Contract: 12 month Fixed Term contract

Hours: 4-5 days/28-35 hours per week 

Location: Home based, in the London with regular travel in the Greater London area (approx. twice weekly) and occasional National travel

Salary: £30,000 FTE (£24,000 pro rata)

Leave: 22 days + bank holidays, pro rata. 

The Role:

To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.

Main Duties

Executive and Administrative Support

• Manage the Director’s diary, meetings, and correspondence.
• Prepare and format documents, reports, and presentations.
• Coordinate travel, logistics, and meeting arrangements.
• Maintain accurate and well-organised filing systems.
• Support refinement of administrative processes to improve efficiency.

Governance and Board Support

• Collate and coordinate board papers and meeting packs.
• Prepare and circulate trustee newsletters and updates.
• Maintain trustee and senior stakeholder contact lists.

Fundraising and Data Administration

• Process and acknowledge donations, ensuring accurate records on the CRM.
• Support fundraising communications and donor stewardship.
• Assist with fundraising research and preparation of proposals or reports.
• Provide administrative support for fundraising campaigns and events.

Workshops and School Liaison

• Liaise with schools to coordinate logistics and materials for workshops.
• Prepare and send workshop resources and packs.
• Support event delivery, including assisting on the day

Events and Community Engagement

• Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
• Help at events to ensure smooth delivery and a positive experience for participants.
• Liaise with suppliers and partners as needed.

Communications and Design

• Format and design materials in PowerPoint and Canva.
• Support production of newsletters, social media content, and reports.
• Maintain brand consistency across all outputs.

Systems and Office Support

• Maintain shared calendars, contact lists, and databases.
• Handle general office administration and supplier coordination.
• Identify ways to improve systems and working practices.

How to apply:

To apply, please email an up-to-date CV and covering letter (only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification.

Closing date: 5pm Wednesday 3 December 2025. Interviews will take place online throughout the shortlisting process.

BACCH Education and Training Administrator
£31,531 pa pro rata at 21 hours (£18,918 pa) plus excellent benefits
London WC1X and home-based
21 hours per week
Fixed-term (3 years, with potential extension)

The BACCH Education and Training Administrator is a newly created role supporting the British Association for Community Child Health (BACCH), a specialty group of the Royal College of Paediatrics and Child Health. This role will take the lead on setting up and delivering educational courses and events for clinicians working in Community Child Health, including webinars, regional events, and the BACCH Annual Scientific Meeting.

Reporting to the BACCH Executive Officer, you will coordinate the development of a structured education and training offer, manage logistics for online and in-person courses, and support initiatives such as trainee-led learning and paid short courses. You will also support BACCH’s six affiliated specialist groups with administrative and event coordination as needed.

The role requires a highly organised and self-motivated individual with experience in event planning, digital platforms, and administrative systems. You’ll also maintain contact databases, filing systems, and internal procedures, while providing occasional cover for the wider team.

The ideal candidate will have experience supporting educational events or working in professional membership organisations, along with strong communication, planning and IT skills. A background in healthcare, training, or children’s services and knowledge of website or budget management is desirable

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The BACCH is the organisation for paediatricians and other professions working in community child health. BACCH is a membership organisation that represents doctors and other professionals working in paediatrics and child health in the community. It is a specialty group of the Royal College of Paediatrics and Child Health.

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 30 November 2025.

Are you a solution-focused individual with great customer service skills, interested in developing your experience in a People Team function for a leading UK homelessness charity?

If the answer is yes, then we have the ideal role for you!

Temporary workers are vital to the continuous and effective running of St Mungo’s services. We have our bank of around 370 casual locum workers who, along with a range of temporary agency partners, cover staffing gaps across the organisation.

Working as part of a small sub-team within the wider Resourcing Team you will join us as a Resourcing Administrator and play a pivotal role in supporting the recruitment, onboarding and retention of casual workers and temporary agency staff across the organisation.

In this varied and interesting role, you will:

• Provide administrative support for a range of People activities relating to temporary staff, including recruitment, compliance, onboarding, payroll, L&D and offboarding.
• Carry out all pre-employment checks for casual workers to St Mungo’s Locum Bank, processing a high volume of applications from various sources including staff leavers, agency workers, students, volunteers and external applicants.
• Be the first point of contact for day-to-day queries from locums, managers and agencies, dealing promptly and effectively by phone, email and in person.
• Conduct agency audits and contribute to the ongoing compliance monitoring of agencies on St Mungo’s Agency Preferred Supplier List (PSL).

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

To be successful in this role you will:

• Have exceptional customer-service skills and proven experience working in a busy service environment.
• Strong planning and organisational skills and the ability to work on and prioritise a range of different and competing tasks.
• A close eye for detail and an appreciation of the importance of accuracy when monitoring and inputting People data.
• Some experience of working with database management systems – this may be a staff booking system, a core People system, ATS or LMS.
• The ability to problem-solve and the tenacity to see tasks through to completion.

Whilst advantageous, you don’t necessarily need to have extensive experience in a Recruitment or People role; what’s important is having a pro-active, ‘can do’ attitude, along with a willingness to learn!

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on Monday 8 December 2025

Interview and assessment date: Thursday 18 December 2025

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.  

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

We have a vacancy for a Mental Health Support Administrator to join our team.

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.

About You and the Role

The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.

Key responsibilities

• To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
• To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
• To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
• To work in line with standardised administrative systems across HMN
• To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
• To support with monitoring and evaluating services
• To check and process invoices
• To support the team with recruitment admin and staff induction
• To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
• To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
• To support the teams as appropriate with client casework

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are seeking a highly organised and proactive Senior Administrative Assistant to provide high-quality administrative and organisational support across the school. This is a key role in ensuring the smooth and efficient running of our office and business functions.

A central part of this role involves accurately taking minutes at HR and staff-related meetings, ensuring clear records and timely follow-up of agreed-upon actions. The postholder will also assist with financial administration and provide wider administrative support to colleagues across the school.

Key Responsibilities

• Attend and take accurate, confidential minutes at HR and staffing-related meetings.
• Produce clear, concise and timely minutes, ensuring actions are recorded and followed up.
• Support HR administration, including drafting letters and documentation.
• Assist with day-to-day financial administration such as raising purchase orders, placing orders and processing invoices.
• Liaise with suppliers regarding finance-related queries.
• Maintain and update the school's MIS (Arbor) and other databases.
• Manage meeting room bookings and ensure rooms are reset at the end of each day.
• Support general administrative duties including photocopying, filing, and preparing documents.

About You

You will be a confident and efficient administrator with excellent communication and organisational skills. You'll have a strong eye for detail, particularly in minute-taking, and the ability to manage multiple priorities with discretion and professionalism.

Why Join Us?

At TreeHouse School, part of Ambitious about Autism, you'll be part of a supportive, dedicated team committed to making a real difference in the lives of autistic children and young people. We offer excellent professional development opportunities, generous holiday allowance, wellbeing support, and a friendly, inclusive environment.

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with

If you would like more information about the role or would like an informal, confidential discussion, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Harris Hill is recruiting for a Finance and Operations Administrator with French and/or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)

• REPORTING TO: CEO
• CONTRACT TYPE: Permanent, Full-time (hybrid)
• PROPOSED SALARY: £35,000 per annum depending on experience
• LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
• HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
• BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
• HOURS: Full-time, 35 hours a week, Monday to Friday.
• LANGUAGE SKILLS DESIRABLE: French and/or Spanish (Spoken)

About the role: Principal Responsibilities

1. Finance Administration - 60% of role

• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits

• Inputting and updating all incoming and outgoing transactions on QuickBooks.

• Saving payment confirmations on the server and on QuickBooks.

• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.

• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)

• Weekly and monthly bank reconciliations. 

• Financial support to CEO and auditors for annual audit.

• Administration of 3 company credit cards and company expenses.

• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 

2. Grant assistance – 5%

• Review and edit of grant letters for c.15 grants per year.

• Email liaison with grantees to ensure timely submission of paperwork including annual reports.

3. Assistance to CEO - 25%

• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. 

• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 

4. Office Management - 10%

• Handling incoming and outgoing correspondence e.g. post, office phone

• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies

• Facilities: deal with any repairs and cleaning including liaison with cleaning company 

• Organising catering for Trustees meetings x3 annually

• Weekly backup of server

• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings

Person specification

• Outstanding organisational and time-management skills

• Excellent attention to detail

• Excellent numerical skills

• Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal)

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Operations Administrator on a full-time basis. This role will be key member of the Operations Team and will offer broad administrative support to the foundation in all aspects of its work.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish (although this role may sometimes require additional office-based days for special meetings or events).

The role:
This role contributes to the delivery of the foundation’s strategy by providing comprehensive support to the resources, operations and funding teams, ensuring smooth and efficient running of the organisation.

This is a very broad role which will provide essential input to processes right across the organisation and will be rooted in excellent customer service principles, effective communication and genuine teamwork and collaboration.

It will range from arranging meetings rooms, reception duty, preparing reports for Trustee meetings and arranging and minuting meetings and helping with the logistics of convening events and seminars. It will also involve data input, analysis and reporting using the Salesforce Database, supporting the funding team with Salesforce day-to-day queries and carrying out initial eligibility assessments of initial expressions of interest from organisations interested in applying for funding.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have experience of working in a busy office-based environment with experience of working with CRM databases and providing excellent customer service both internally and externally.

This person will be highly organised and will have a great eye for detail whilst being naturally helpful by nature and willing to get involved. There is plenty of room for development, so someone who is keen to learn and develop new skills in addition to bringing their own creativity and enthusiasm to the role will be important.

Strong IT skills, systematic and methodical, this person will be a natural problem solver and good at multi-tasking and meeting deadlines. They will also be a good communicator both verbally and in writing with the ability to see the bigger picture. Having a strong vision on how crucial effective administrative support work is to ensuring an organisation meets its charitable objectives and provides an outstanding service to its grantees and stakeholders.

This person will be a real team player whilst being able to work under their own steam, in a fast-paced environment.

This interesting role represents a fantastic opportunity for someone with the right skills and experience to learn and develop within one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty.

The Role
This is a fantastic opportunity to join the Membership Engagement and Services team to provide administrative support across a range of engagements and initiatives. You will support the organisation and delivery of events for four diversity and inclusion networks, prepare meetings, take notes and actions and follow up on those, liaise with a range of internal and external stakeholders in relation to preparing communications and content, maintain membership records, prepare reports, conduct desk research and respond to member queries and engage with members at all levels. The role supports the engagement and network managers in the team and works under their supervision. This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.

What we're looking for
You will possess excellent written and verbal communication skills with experience in events and meetings organisation. You will be enthusiastic about supporting the delivery of diversity and inclusion events, content and communications, and demonstrate being highly organised, collaborative, thorough and accurate.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

Please be aware that shortlisting will take place in early January and that interviews for shortlisted candidates will take place in-person on 13 January 2026.

The role is based in Chancery Lane in London. We offer hybrid working under the team's charter (currently minimum two days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 316
Salary: £23,809 per annum FTE, inclusive of Outer London Weighting (OLW).
Contracted hours: 37.5 hours per week Monday - Friday 9am – 5pm
Reports to: Resources Lead
Contract length: Permanent
Working base: Watford Wellbeing Centre (with occasional travel to Borehamwood)

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

About You, the Role and the Team

This role sits within a team who respond to all of our day time telephone support calls and general enquiries into the Charity. The team report into our Finance and Resources Director who oversees our facilities and daytime telephone support for the wider organisation across Hertfordshire. As a member of this team, you will be based in our Watford centre (with requirements to travel to other centres as required) welcoming clients and individuals as they attend appointments in the centre alongside provision of mental health first-line support on the phone, responding to calls coming in between 9am-5pm Monday to Friday

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
N.B. Please quote reference number 316 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Are you ready to make a difference in supporting veterans and their families through efficient tribunal administration?

We are seeking a 12 months fixed term Administration Coordinator to ensure the efficient management of high-level tribunal administration and sensitive legal documents for beneficiaries of the War Pension & Armed Forces Compensation Scheme.

You will provide clear guidance, update beneficiaries on available support, and manage expectations with empathy, delivering an exceptional customer experience while upholding RBL’s commitment to the Armed Forces Community.

Your responsibilities will include ensuring legal documents are securely managed, tracked, and handled with precision. You will act as a key contact for Veterans UK, proactively engaging with beneficiaries, managing enquiries, and setting service expectations. Regularly liaising with beneficiaries, you will introduce them to the War Pension & Armed Forces Compensation Service adviser or partner organisation supporting their tribunal. Additionally, you will identify further RBL services that may assist beneficiaries and make referrals where needed.

This is a full-time role, offering 35 hours per week (Monday to Friday), with the flexibility to work from home three days a week and two days from the office.

What we are looking for:

We are looking for significant experience in delivering administrative support, with a proven ability to manage multiple systems across different platforms. As a strong administrator with a keen eye for detail, you will take initiative and work independently to ensure smooth operations and maintain the highest standards of service.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About the role

We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of admin and support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.

If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.

About you

• Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
• Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
• Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
• Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
• Good organisational skills and time management with ability to prioritise and independently work to deadlines
• Strong attention to detail and ability to achieve high standards of work with little supervision.
• Confident learning and using IT and online systems, including CRMs

What we can offer you

• Good team working environment
• 25 days paid holiday + bank holidays and up to 4 Association closure days.
• Enhanced contributory pension scheme & other leave entitlements.
• Employee Assistance Scheme
• Benefits platform.

We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only

About us

Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.

Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).

Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members. 

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role, please visit our website - https://chartered.college/join-the-team/

Job Title: Membership Operations Administrator

Reports To: Membership Operations Manager

Salary: £26,500 per annum (FTE)

Contract: Permanent, part-time

Hours: 21 hours per week, we offer some flexibility with hours, although the working week must include  Mondays

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Office / hybrid. Currently once a week in the office (based in central London) is required. The Membership Operations team are (often, but not always) in the office on a Wednesday

Start date: Ideally the person will be in post on, or short after, 20th January 2026

Deadline and interview: 

• Applications close at 08:00 on Wednesday 10th December 2025 
• One round interview process, involving a task and competency-based interview
• Interviews will be held in person at our London office (WC1N) on Monday 15th December 2025 

We will be reviewing applications on a rolling basis so may interview sooner, if a suitable candidate is identified.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.

Reasons why this role could be great for you:

• You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
• You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
• You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.

Main areas of work

• Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
• Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
• Manage Group accounts and renewals effectively, including liaising closely with Groups contacts, issuing quotes and invoices
• Ensure that all contact and communications are compliant with relevant data protection and security standards

Additional areas of work

• Provide administrative support during the Fellowship process
• Generate regular reports on membership to inform organisational KPI reporting
• Provide administrative support for the Membership Operations Team
• Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

About You

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce,  Submittable, Zoom and Slack.

Experience and skills

Essential:

• Excellent written and oral communication skills 
• Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience 
• Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems 
• Experience of working in a busy administration / office role with competing priorities
• Excel and data analysis skills 

Desirable:

• Experience of Salesforce or other CRM systems 
• Knowledge of GDPR and how it relates to the storage, retention and use of personal data 
• An interest in the membership and/or education sector and the support and development of teachers

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• We intend to interview in person at our offices but will make any necessary accessibility adjustments on request

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please see our website.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.