Administrator jobs in london

The Sick Children’s Trust is the charity that gives families with a seriously ill child in hospital a comfortable place to stay and a friendly ear to listen in one of our ten ‘Homes from Home’. We are looking for a House Manager who is hardworking and has excellent people skills to manage our ‘Homes from Home’  Stevenson House supporting families at The Royal London Hospital. 

You will be responsible for managing the house including working with the hospital to admit and welcome families, property maintenance, daily administration and compliance such as health and safety, and will be hands on with light domestic duties to prepare rooms for families and ensure the house is maintained to a high standard. 

Your experience to date could come from a variety of sectors and roles such as office administration, facility management, housekeeping or health and care sectors to name a few. What we are looking for are candidates who can: 

• Take the responsibility for running a house and the service it provides
• Manage a small team 
• Carry out checks to ensure compliance to rules and regulations 
• Demonstrate good IT skills 
• Prepare and manage a budget and finance tasks to include income generation (training and support given) 
• Empathise with families to support them during difficult times 
• Demonstrate strong personal skills to work with colleagues and hospital staff professionally 

To apply please send your CV and a covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification 

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

· Committed - focused on making a difference to people’s lives.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· keeping our finances running smoothly

· supporting smarter decision-making

· help power the work that changes lives.

If you’re detail-driven, organised and ready to make your skills matter, we’d love to have you on our team.

What we are looking for:

· actively studying for your AAT or already qualified, with a solid grasp of financial processes and the confidence to work accurately at pace.

· previous experience of working within a Finance Team

· someone who loves getting the details right and takes pride in keeping finances running like clockwork

· strong numeracy, great organisational skills, and a proactive, can-do attitude

· a problem-solver who enjoys improving systems, collaborating with colleagues, and making a real impact through your work.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.

Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.

Are you an organised and proactive governance professional? Do you enjoy being the reliable, trusted presence supporting senior decision-making?

Location: London (hybrid working, with occasional travel)
Benefits: Hybrid working, generous annual leave, development opportunities, supportive and collaborative team culture
Contract: Permanent, full-time (36 hours per week)

TPP are delighted to be recruiting a Committees Manager on behalf of a nationally recognised cultural organisation.  As the Committees Manager, you will play a vital role in keeping their governance structures running smoothly and professionally.

About the Role
As the appointed Committees Manager, you will sit within the Governance team and provide high-quality support across internal boards, leadership groups and Trustee committees. Your work will ensure key meetings run efficiently, decisions are well recorded, and governance processes remain robust.

Key responsibilities include:

• Coordinating governance meetings: scheduling, preparing papers, distributing information and taking accurate minutes.
• Supporting quarterly reporting, collating submissions, and producing clear governance summaries for senior stakeholders.
• Providing administrative and logistical support for leadership groups and Trustee committees.
• Managing the formal complaints process, ensuring responses are timely and aligned with policy.
• Acting as the central contact for Trustees, offering professional and responsive support.
• Maintaining well-organised filing systems and digital records.
• Promoting strong governance practices and representing the Governance team where required.

About You

This role is ideal for someone who thrives in a busy governance environment and enjoys working with senior stakeholders.

You will bring:

• Strong experience taking minutes at high-level meetings.
• Previous administrative experience, ideally within a governance or compliance setting.
• Excellent organisational and multitasking skills.
• A confident communication style, able to work with people at all levels.
• A detail-focused, methodical approach.
• Strong digital skills including Word, Excel and PowerPoint.
• The ability to handle confidential information with professionalism.

Inclusion Matters
TPP is committed to representing diverse talent and we welcome applications from candidates of all backgrounds. We encourage applicants who may not meet every desirable criterion but feel they have the skills and potential to excel. If you require adjustments at any stage, we will support you.

Apply Today
If you believe you’re the right fit for this Committees Manager position, please do not delay in applying. This is a fantastic opportunity to use your skills to support meaningful work within a respected cultural organisation.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an individual with a passion for international education and cultural exchange to join the Fulbright Awards team. 

You will be responsible for supporting the programme managers in all aspects of the administration of the Fulbright Award programmes with a particular emphasis on the US Awards side where US individuals apply for a summer programme,
masters or research in the UK. 

This role involves coordinating the receipt of all US applications, organising interview panels, and preparing materials to support the selection process. It also includes managing the logistics and delivery of key Fulbright Programme events for US and UK scholars, liaising with external partners to arrange venues, catering, and accommodation. The role provides an opportunity to support scholars directly, responding to individual needs, queries, and requests for assistance. 

The ideal candidate will have a genuine interest or experience in international education or cultural exchange, coupled with a strong willingness to learn. A passion for diversity, inclusion, and equity is essential, along with enthusiasm for working with people from a wide range of backgrounds. 

Success in this role calls for excellent communication and time management skills, keen attention to detail, and the confidence to work independently while contributing to a collaborative team environment. 

The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK. With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as a number of other programmes and services for British citizens interested in studying in the UK. Please refer to the About Us section on our website for more details.

Since the UK programme began over 75 years ago, more than 25,000 people have been given a Fulbright award through the Commission, and today the programme continues to foster mutual understanding and people-to-people connections. The Commission’s strategic priorities are widening participation in all programming and contributing to the solution of the global challenges of our time – from racial injustice and climate change to global health and disinformation.

The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision and values. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange.  Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), employee assistance programme, flexible working and excellent learning and development opportunities.

Please note, employment is subject to eligibility to work in the UK in accordance with applicable immigration laws.

Location: Central London office at least 2 days a week, home working the rest of the time.

Closing date: Monday 8 December (9am GMT)

Interviews will take place on 16 - 18 December.

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

The Role

‘There for You’ is the union’s own charity providing help and support to members who are facing financial hardship or other difficulties in their personal lives.

We wish to appoint an enthusiastic and organised Support Worker to join our team on a temporary basis to support the delivery and administration of welfare services to UNISON members across a range of activities.

This role will include responding to incoming queries by email or phone, signposting to and delivering relevant information to UNISON members seeking help and advice. In most instances, you will be the first point of contact so you must have good telephone and communication skills and be able to respond to queries in a sensitive and positive manner.

You will also need to be able to work in a team environment and provide administrative support to the wider team when required. Your role will include data input as well as assisting with specific initiatives including our small grants programme supporting UNISON members who are in financial difficulties and more.

Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative.

You will enjoy being part of a small team where the focus is on ensuring UNISON members receive the highest possible standards of service and support and in accordance with our policies and the legal requirements on confidentiality.

How to apply

An application form can be obtained by visiting the website.To apply for this opportunity please download and complete the General application form (under “Documents”). See job description and person specification (under “Documents”)

Please note that only the General application form will be accepted.

Completed application forms must be received by no later than 5pm on Monday 8 December 2025

Interviews will take place on Monday 14 January 2026.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.

About the role:

If you’re someone who thrives on being at the heart of things - keeping people connected, places running smoothly and clients feeling welcome - then this could be the perfect opportunity for you. We’re looking for two Day Concierges to join our Lewisham service, a dynamic cluster of properties providing safe accommodation and tailored support to homeless Londoners. This is more than just a front-of-house role; it’s about creating a calm, organised and positive environment where people can begin to rebuild their lives.

Based across our hub offices in Brockley and New Cross, you’ll be the first friendly face our residents, visitors and partners meet each day. Working closely with the Duty Worker, you’ll help ensure everything behind the scenes runs seamlessly - from managing calls and appointments to overseeing rotas, supplies and maintenance requests. You’ll play a vital role in keeping the service connected, informed and responsive, helping residents feel secure and staff stay supported. Your eye for detail, ability to juggle tasks and natural people skills will make you the steady presence that keeps things on track.

You don’t need previous experience in the homelessness sector to join us - just great organisational skills, confidence in communication and a genuine passion to make a difference. In return, you’ll gain invaluable hands-on experience, expert training and the chance to develop your career in one of London’s leading homelessness charities. At Single Homeless Project (SHP), many of our managers and senior staff began in entry-level roles just like this one. So, if you’re ready to play an essential part in helping people move forward and want a role where your efforts truly matter, this is your chance to start that journey.

Positions available: 1x 30 hrs (Monday-Thursday), and 1 X 22.5 hrs (Friday-Sunday) 8:30am to 4:30pm.

About you:

• Bring warmth, professionalism and excellent customer service to every interaction. 
• Are highly organised and confident in managing day-to-day tasks and admin with care and precision.
• Have a genuine drive to help people experiencing homelessness create lasting, positive change.
• Stay calm, flexible and solution-focused when faced with challenges, learning and adapting along the way.
• Think creatively and bring fresh ideas to how you work, always looking for better ways to make an impact.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 7th December at midnight

Interview Date: Wednesday 17th and Thursday 18th December online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Job Title: Hertfordshire Project Assistant

Salary: £27,150 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Hertfordshire

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To support two Project Officers with the delivery of Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years

Key tasks include

· Recruit schools to take part in Nourish

· Shadow and support project team to deliver in person food audits in schools

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students

· Provide practical support to the project team with setting up workshops including paperwork and food shopping

· Provide admin support to the project team

· Tailor Nourish resources for Hertfordshire schools where required

· Collect data and maintain accurate records relating to the project

· Gather content for our comms team, website and social media platforms

· Keep project team fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures.

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in schools

· An interest in food education and children’s health

· Access to a car

We're seeking a Learning Support & Events Coordinator to join us at an exciting moment of growth and transformation.

You'll be the practical heartbeat of our training programmes — the person who ensures that students, tutors, and staff can focus on deep learning and meaningful connection, knowing that the details are being held with care.

Working closely with our Programme Development Lead, you'll coordinate the logistics that make our work possible: organising retreat venues and online gatherings, maintaining our digital learning hub, supporting tutors and students through transitions, and keeping our systems clear and current.

This role combines event logistics, learning administration, and day-to-day coordination. It's perfect for someone who finds satisfaction in bringing order and efficiency to a values-led organisation — someone who understands that attention to detail is itself an act of care.

What You'll Do

• Learning Support - Help prepare and maintain curriculum materials, upload resources to our online Hub, track progress across projects, and support students through enrolment and onboarding.
• Events & Venues - Organise venues, travel, and catering for residential retreats, ordination ceremonies, and training weekends. Coordinate online events and ensure smooth communication with all participants.
• Administration & Systems - Maintain shared calendars and project boards (Asana), schedule meetings, prepare agendas and notes, and ensure documentation is accurate, accessible, and properly stored.
• Team Communication - Liaise warmly and professionally with faculty, tutors, students, and external partners, supporting the flow of information across our dispersed team.
• Data & Compliance - Handle all information with care, following our Data Protection and Confidentiality policies with rigour and respect.

Please read the full job description and person specification before applying. 

To Apply:

Please complete our online application form: https://lsec2025app.paperform.co/

Closing Date: midnight on 7 Decemmber 2025. 

Job Title: Scaling Assistant

Salary: £28,770

Position Type: Full time / Fixed term with option to extend subject to funding

Reports to: Scaling Manager

Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours:  5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

The role is mainly office-based with the option to work from home a couple of days per week. It also involves some travel to regions outside of London to assist with training and support for our regional teams.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To assist the team with the scaling up of our Nourish programme

Key tasks include

· Recruit schools to take part in Nourish in the regions

· Provide admin support to the Scaling Manager with setting up e.g. sending out calendar invites, project paperwork, writing minutes

· Assist Scaling Manager with set up of training sessions – agendas, venues, and minutes

· Tailor project resources for different regions delivering Nourish where required

· Design and create project assets such as presentations

· Manage online training platform

· Monitor Regional Officers documentation and check it stays up to date

· Attend occasional project sessions to capture photos, videos and quotes

· Collect data and maintain accurate records relating to the project

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable writing and responding to emails, conducting telephone, virtual and face to face meetings

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in or with schools

· An interest in food education and children’s health

Permanent, Full Time

Circa £32,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.

As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.

The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please click on the link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 16th December 2025, 5.00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

As Finance & Operations Manager at the Foyer Federation, you will play a pivotal role in shaping and building our finance and administrative functions at an operational and strategic level. You will support all aspects of the charity's work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales invoicing, bookkeeping, grant management and payroll management. You will also take day to day responsibility for HR and organisational administration.

This role will involve close collaboration with our team to ensure the day to day finance and operational requirements are met as well as working closely with the SLT and board to build greater financial resilience and strategic financial awareness within the charity.

You will have oversight of central operations, reporting directly to the CEO and working closely with the Head of Development and Partnerships and Treasurer. 

Please find the detailed job pack via the link below. The job pack includes a link to the online application form. CVs will not be accepted.

The deadline for applications is 10am 15th December 2025

Fundraising and Marketing Executive

Location:

Hybrid role with at least 3 days working in the office, of these 3 days Tuesdays and Fridays must be within the office. Based at Cosmic HQ near St Mary’s Hospital, Paddington, and at Queen Charlotte’s Hospital, Hammersmith

Reports to:

Senior Fundraising Executive

Salary:

£27,000 per annum

Hours:

Full time – 35 hours per week

Job Type:

Permanent

Annual Leave:

27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays and office shutdown between Christmas & New Year

About Cosmic

Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.

As part of our close partnership with our NHS colleagues, you will join a team working at the heart of world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.

The Role

This role will play a crucial part in supporting a wide range of fundraising, marketing, and communications activities for Cosmic. As a key member of the Income Generation team, the individual will help raise vital funds and awareness that enable and enhance the charity’s work, whilst also contributing to the delivery of effective marketing and communications that promote our impact and engage our audiences.

This role requires someone with a genuine interest in working across multiple fundraising areas — from corporate partnerships and community fundraising to individual giving, events and challenges, trusts and foundations, event support for Cosmic led events, and in-memory and legacy giving. You will bring strong organisational, communication, and creative skills to support activity across these streams. In addition, you will collaborate with the Marketing and Communications Manager to develop engaging social media content, enhance brand visibility, and contribute to impactful digital and supporter communications across all of Cosmic’s channels.

This varied and dynamic role will include research, administration, planning, content creation, and creative thinking. You will support the delivery of fundraising activities, events, initiatives, and campaigns, as well as contribute to marketing efforts such as social media, email newsletters, website updates, and storytelling. A key part of the role will be ensuring our supporters, donors, and online audiences receive high-quality, consistent, and engaging communications. With the wider team’s support, the role will also aid the growth of new corporate partnerships.

The role requires someone who is confident, organised, and articulate, with ideas, energy, and enthusiasm to promote the work, need, relevance, and impact of the charity. With such a diverse remit and working within a fast-paced environment, the ideal candidate will be comfortable multitasking and willing to get involved in a broad range of tasks.

We are looking for an enthusiastic individual who is keen to learn, has a “can do” attitude, and will be a passionate ambassador for the charity. The individual will have skills in marketing and/or fundraising, which will be transferable. Reporting to the Senior Fundraising Executive and working closely with the wider Income Generation team and the Marketing and Communications Manager, the role has scope for development and growth in this small, but impactful charity.

Key Responsibilities

1. Fundraising and income generation support

• Working alongside and supporting members of the Income Generation team, gaining a better understanding of the various fundraising and income generation activities.
• Be a key contact for fundraising enquiries.
• Collation and sending of information, including fundraising materials, to potential and current supporters and advising on queries relating to fundraising.
• Support the organisation, planning, promotion, and delivery of fundraising, stewardship and other events.
• Ensure that all fundraising activity operates with the Fundraising Regulator’s guidelines, code of practice and GDPR practices.
• Identify and support opportunities to raise awareness of the charity including giving presentations, attending meetings and local events.
• Aid the growth of individual giving programmes, including regular giving, one-off donations, and donor stewardship journeys.
• Assist in researching, writing, and submitting grant applications to trusts, foundations, and statutory funders.
• Maintain accurate donor records using the charity’s CRM system, Donorfy, and ensure data is up to date, accurate, compliant, relevant and reportable.
• Support the planning and delivery of fundraising campaigns, appeals, and community events.
• Assist with event set-up and pack-down, ensuring all materials and equipment are in place.
• Provide excellent donor care and stewardship, including timely thank-you communications and proactive engagement with supporters.
• Help identify new fundraising opportunities and potential partners through research and networking.
• Meet with supporters in person and provide a first-class experience for them by providing tours of the units and any tailored information they require.
• Support the administration and logistics for fundraising events, including volunteer coordination and post-event evaluation.

2. Marketing and communications responsibilities

• Create engaging content for social media, newsletters, the website, and campaign materials to raise awareness of the charity’s work.
• Social media content capture and uploading of activities at all Cosmic led events onto all relevant channels.
• Coordinate social media channels, scheduling posts, monitoring engagement, and identifying opportunities for growth.
• Support marketing campaigns for fundraising events, appeals, and awareness initiatives.
• Work with the Marketing and Communications Manager to ensure brand consistency across all supporter-facing materials.
• Gather stories, quotes and visuals from beneficiaries, supporters, and partner organisations (with appropriate permissions) to promote activities and support to Cosmic.
• Update and maintain website content, ensuring information is accurate, compelling, and user-friendly.
• Assist in producing digital assets, such as graphics, short videos, and email campaigns.
• Conduct basic analytics reporting for digital platforms, tracking engagement, reach, and campaign impact.
• Help coordinate Public Relations activities, including drafting press releases and maintaining media contact lists, in liaison with the Marketing and Communications Manager.

3. Cross-team and administrative responsibilities

• Work closely with the Senior Fundraising Executive, and wider Income Generation team to ensure smooth coordination between fundraising and marketing activities.
• Liaise with clinical partners, hospital staff, and external stakeholders to gather information that supports fundraising and communications content.
• Support the implementation of internal processes for campaign planning, supporter stewardship, and content production.
• Attend events, meetings, and training sessions as needed to represent the charity.
• Provide general administrative support to the fundraising and marketing functions including processing donations, handling enquiries, and maintaining shared resources.
• Contribute ideas and feedback to help refine and develop the charity’s fundraising and marketing approach.
• Audit the inventory of all materials necessary for both events and volunteering.
• Sending thank you letters to supporters in a timely manner.
• Spending time meeting with families and staff on the units, using this time as an opportunity to build positive relationships. Supporting the Service Delivery team with massage days for the clinical staff and other key events such as World Prematurity Day and other ad hoc and seasonal activities.
• The role is incredibly varied, and no two days are the same.

Key Skills and Qualifications

Essential skills

• Strong written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Confident using social media platforms for organisational promotion (e.g., Instagram, LinkedIn)
• Good organisational skills and attention to detail
• Ability to build and maintain positive relationships with supporters, colleagues, and external partners
• Creative thinker with the ability to contribute ideas for campaigns, content, and events
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems
• A proactive “can-do” attitude with willingness to learn and take initiative
• Ability to work collaboratively as part of a small team
• Commitment to the mission and values of Cosmic

Desirable skills

• Experience working in a charity, events, fundraising, or marketing role
• Familiarity with fundraising income streams (corporate, events/challenges, community, trusts, individual giving)
• Experience creating social media content or using scheduling tools
• Basic design or video editing skills (e.g., Canva)
• Experience using a CRM or donor database
• Understanding of digital marketing metrics and analytics
• Experience writing fundraising applications, impact stories, or marketing copy
• Knowledge of charity branding principles and supporter journeys
• Event support or volunteer coordination experience
• Understanding of child health, paediatric care, or NHS charity environments

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays. Time off between Christmas and New Year with the office shutting down during this time.
• £200 professional development budget annually
• Employee Assistance Programme
• Flexible hours with hybrid working arrangements. Core office hours 10am – 4pm

How to Apply

To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional. 

Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates. If you have any accessibility requirements then please do highlight this to us in your application.

Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working) 
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations. 

You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.

Main Responsibilities

Purchase Ledger 

• Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present 
• Scan and file all finance related documents (e.g. bank statements)  
• Set up fortnightly supplier payment runs for review by the Finance Manager 

 Sales Ledger 

• Work with budget holders and project leads to produce sales invoices  
• Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes) 
• Credit Control – dealing with customer queries and chasing for payments fortnightly 

Other Finance Responsibilities 

• Manage monthly credit card process including posting in Dext and reconciliation in Xero  
• Assist the Finance Manager with preparing for year end and audit fieldwork 
• Reconcile purchase ledger payments with the bank transactions 
• Run new starter finance inductions for budget holders and set up new staff on finance systems 
• Maintain process documents for all finance systems 
• Suggest and support relevant finance system and process improvements where identified 
• Be the first point of contact for finance systems and internal system integrations 

Payroll 

• Ensure new starters are processed by HR 
• Process leavers  
• Exported payroll reports and ensuring that they are filed in the correct place 
• Run the monthly payroll with Finance Manager 
• Submission of EPS and FPS to HMRC 
• Pensions administration

Committee Management 

• Minute-taking for Finance & Risk Committee meetings 
• Administrative support relating to committee management  

Please note: Interviews are scheduled to take place Tuesday 16 December.

Person Specification

1.  Desire to build a career in finance  
2.  Experience of computerised accounting financial systems and CRM 
3.  Experience in purchase and sales ledger management  
4.  Experience in running or supporting payroll and pension administration 
5.  Good organisation and time management skills
6.  Commitment to professional and personal development 
7.  Excellent attention to detail 
8. Ability to explain finance processes to colleagues effectively using a business partnering approach
9. Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work