Administrator jobs in woodford green, greater london

The Role:

As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.

Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods. 

Details:

· The role sits in the Work Experience team and reports to Work Experience Manager

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· Start date end of June/early July 2025

What we offer you: 

• 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure 

• Health cash-back package, including discounts on gym memberships and retail 

• Hybrid working

• Pension

• Learning and Development opportunities including Learning at Work Week activities 

• Volunteering days to spend on an activity close to your own heart.

Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running  high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.

We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.

We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.

About the role

· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.

· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.

· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.

· Support the administration of the individual giving fundraising programme in collaboration with the wider team.

· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.

· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.

· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.

· Support the refinement of systems and processes to enhance donor experience.

· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.

· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.

· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.

· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.

If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you. 

Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.

Colleague Support Coordinator
Permanent
Full time 34.5 hours (9am - 5pm Mon - Thu and 9am - 4:30pm Fri)
Location Split between home and our London Office 1 day in the office (Wednesday)
Salary Range £27,000 - £30,000
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will provide advice and guidance to the organisation on all HR related matters, seeking additional support from specialist teams where required (ranging from policy advice, change, recruitment, reward, learning and development and transactional HR).

You will play a proactive role in the delivery of a customer and commercially focused service to employees of Macmillan, working at pace to resolve queries and deliver the monthly payroll (including new starters, movers, leavers, family leave and other contractual changes within SLAs and to an exceptional degree of accuracy).

As a Colleague Support Coordinator you will support the wider function in looking after the team inbox as well as telephone lines on a rota basis in order to best support our current and prospective employees.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of providing advice and guidance via email and telephone in a service focused environment (HR related preferred but not essential)
• Experience of working at pace and under pressure to deliver against multiple deadlines with great attention to detail
• Excellent customer service skills and a customer focused mindset
• Experience of using MS Office, specifically MS Word and MS Excel

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours can be considered
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Tuesday 13th May 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Please note, we do not generally offer visa sponsorship for this role.

We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team.

Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.

As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.

Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.

As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.

Interview Date: 29 May 2025

Vacancy Reference Number: 84055

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Temporary HR Advisor - Not-for-Profit | 3 Days per Week | Hybrid (1 Day/Week in Office)

Goodman Masson are delighted to be exclusively partnering with a fantastic not-for-profit organisation to find an experienced Temporary HR Advisor to support their People & Culture team during a busy period of growth.

This is a true generalist role, perfect for someone who enjoys variety and thrives in a smaller, fast-paced team. You'll be jumping into a warm, collaborative environment and making a real difference across the full employee lifecycle.

Key Focus Areas:

• Lead on recruitment coordination - from guiding managers to onboarding new hires
• Payroll admin - monthly updates, data management, and liaising with the provider
• Provide first-line HR advice across the team
• Support on HRIS, contracts, lifecycle processes, and ad hoc queries
• Be a steady hand for the team's shared inbox and internal stakeholders

What We're Looking For:

• Solid generalist HR experience - ideally in a smaller or start-up environment
• Confident handling payroll data and liaising with providers
• Familiar with UK employment law & HR best practices
• Experience in the charity or not-for-profit sector is a big plus
• Able to hit the ground running and manage your time well in a part-time role

?? The Role at a Glance:

• 21 hours/week
• £180-£200 per day (inside IR 35)
• Hybrid working: 1 day per week in Central London Office
• Contract: 4 months, Temporary, ASAP start
• Global remit - exposure to international HR matters
• Supportive, agile and values-led team

If you're an HR professional who loves rolling up their sleeves and supporting people-first organisations, I'd love to hear from you!

We are looking to start someone ASAP. CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on [email protected] for more details.

DM me or get in touch to apply.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

We are excited to announce that in September we are opening two new clubs in the Bromley borough (location to be confirmed).  One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years).  We are seeking a Supervisor for these new clubs.

This newly created role reports to Programme Delivery Manager to implement programmes supporting our autistic members. Key responsibilities include: 

• Supporting the Programme Delivery Manager on leading a range of programmes addressing members’ developmental needs. 

• Support members in personal and social development, promoting peer relationships. 

• Manage various administrative tasks including maintaining members’ needs assessments and communicating any update or changes. 

Salary Band: £8,268 per annum 

Contract Type 1-year Fixed Term contract

Working Pattern: 10 hours per week. Weekday(s) late afternoons and evenings.  School holidays mornings and afternoons. Weekend trips. 

Location: Bromley based location 

Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis. 

About you 
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills.  You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs. 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and  support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

How to apply  

If you are keen to join us at CASPA and believe you have what it takes to be a CASPA Supervisor please read through the relevant Job Description carefully.

This will give you more information about what is required for the role. It also includes a person specification.

Please apply with

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

(Please note that generic cover letters will not be accepted). 

You will also need to complete our application form on the CASPA website

The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check. 

Closing date for applications 3rd June 2025 

 We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply. 

?? Temporary HR Advisor - Not-for-Profit | 3 Days per Week | Hybrid (1 Day/Week in Office)

Goodman Masson are delighted to be exclusively partnering with a fantastic not-for-profit organisation to find an experienced Temporary HR Advisor to support their People & Culture team during a busy period of growth.

This is a true generalist role, perfect for someone who enjoys variety and thrives in a smaller, fast-paced team. You'll be jumping into a warm, collaborative environment and making a real difference across the full employee lifecycle.

?? Key Focus Areas:

• Lead on recruitment coordination - from guiding managers to onboarding new hires
• Payroll admin - monthly updates, data management, and liaising with the provider
• Provide first-line HR advice across the team
• Support on HRIS, contracts, lifecycle processes, and ad hoc queries
• Be a steady hand for the team's shared inbox and internal stakeholders

? What We're Looking For:

• Solid generalist HR experience - ideally in a smaller or start-up environment
• Confident handling payroll data and liaising with providers
• Familiar with UK employment law & HR best practices
• Experience in the charity or not-for-profit sector is a big plus
• Able to hit the ground running and manage your time well in a part-time role

?? The Role at a Glance:

• 21 hours/week
• £180-£200 per day (inside IR 35)
• Hybrid working: 1 day per week in Central London Office
• Contract: 4 months, Temporary, ASAP start
• Global remit - exposure to international HR matters
• Supportive, agile and values-led team

If you're an HR professional who loves rolling up their sleeves and supporting people-first organisations, I'd love to hear from you!

We are looking to start someone ASAP. CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on [email protected] for more details.

?? DM me or get in touch to apply.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Staff Nurse with a minimum of 2 years’ experience to join our exceptional team based in Dunelm, Chadwell Heath. 

You will join us on a full-time, permanent contract (37 hours per week) and in return, you will receive a competitive salary of £29,570 to £30,661 per annum plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Staff Nurse role:

Dunelm is a Nursing Home for 11 service users with severe learning Disabilities and complex Healthcare needs. As a support worker you will work closely with other Healthcare Professionals around Chadwell heath Area. Service users require 24-hour holistic support around all their needs including accessing the Community for activities. 

Dunelm offers a safe and friendly environment to carry out your work.

Responsibilities as our Staff Nurse:

You will work closely with residents, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g., personal care, mealtimes, recreation, and leisure, attending medical appointments, etc.

Part of your duties will include ad-hoc nursing related admin.

Skills and experience of our ideal Staff Nurse:

A motivated team worker committed to helping people with learning disabilities.

Computer literate, especially with Microsoft Office packages.

A Registered 1st Level Nurse ideally with RNMH/RNLD/RGN qualifications.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Staff Nurse please click apply below – we’d love to hear from you!

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.  

We are looking for a CiCLA qualified Legacy Officer to ensure that legacy income is processed in accordance with internal policies. 

You will be responsible for the management of a portfolio of legacy cases where the charity is named as a beneficiary; work with external solicitors and lay executors to ensure that gifts are received in a timely fashion and that all internal and external procedures and legislation is adhered to; promote pragmatic solutions and refer appropriate matters to the Senior Legacy Manager to ensure all reputational risks are proactively managed.  

Additionally, you will be required to work on projects to improve the Legacy Team’s ways of working and to help support with the development and delivery of the team and organisational strategies. 

Expected travel for this role is approximately meeting internal and external stakeholders as required, approximately twice per quarter; this may increase during busy periods. In addition, attendance to two all-staff away days per year and team away days in London on a quarterly basis.   

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Community Cleanup Champion

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

• One role covering: Salford and Manchester

• Two roles covering: Camden, Enfield, Hackney, Haringey, and Tower Hamlets (Split of boroughs to be decided) 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online, and an annual face to face day-long team meeting. 

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

We will only accept applications through the CharityJob website. The website will ask you to: 

• Upload your CV 

• Add a statement about how your experience meets the job description and person specification (up to 500 words)

• Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can. ​

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is 11.30pm on Monday 19th May 2025.