Administrator jobs

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).

What will you be doing? 

Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.                             

What will the role involve: 

• Leadership of the Advice and Infromation Team 
• Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
• Partnership and Stakeholder Mangement 
• Full job description attached and avaialble on our website.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025

Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

As a vital part of the safeguarding team, the Trainer and Facilitator will play a key role in developing and delivering safeguarding training across the Diocese. This includes ensuring that all those with safeguarding responsibilities are equipped with the knowledge, confidence, and understanding necessary to recognise, respond to, and prevent abuse, and to create safe and caring church communities.

The role requires both strong organisational and interpersonal skills. The postholder will deliver training online and in person, adapting content and delivery methods to meet diverse learning needs and contexts. They will also monitor compliance and engagement with training across the Diocese, maintaining accurate records and preparing reports for leadership and governance bodies.

If you have excellent engagement & presentation skills, good IT competency, the ability to effectively prioritise and manage your workload - matched with a conscientious and flexible approach, then this may be the opportunity for you. 

Main Duties And Responsibilities

Training Delivery
To deliver training both in person and on-line, in Safeguarding leadership, and raising awareness of Domestic Abuse, including evaluating pre and post training session work

Safeguarding Training Coordination:
Coordination of the diocesan safeguarding learning and development programme, ensuring alignment with national frameworks and standards.

Training Administration and Record Management:
Organise around 80 training sessions annually, managing bookings, materials, publicity, and attendance records, and maintaining accurate safeguarding training data for individuals and parishes.

Reporting and Team Support:
Produce reports and statistics on training compliance and trends

We are looking for someone with:

· A qualification or demonstratable experience in training or education.

· Demonstratable experience in evaluating pre and post training session work.

· Demonstratable safeguarding experience.

· Good clear communication skills, in particular a friendly and sensitive training delivery manner, and confidence in in running Zoom and Teams for training.

· High level of ICT and database skills, in particular the ability to input data accurately and extract reports as required.

· Understanding and assurance of absolute confidentiality in relation to records held in safeguarding files and databases

About Us:

Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.

The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.

We seek to be Christ-centred and outward-focused in all we do.

Are you interested in applying? 
Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

Equal Opportunities

The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.

Centrepoint Church is a vibrant, multi-generational Christian community based in Bathgate, Scotland (with a second congregation in Edinburgh). As we grow beyond 200 in attendance and embark on a major facility renovation at our Bathgate site, we are seeking a high-capacity Operations Director to strengthen our operational foundation. This part-time role functions as a non-pastoral “chief operating officer” for the church, translating vision into action through people, resources, and systems. In this hands-on position, you will serve as the operational glue of the church – ensuring administrative systems run seamlessly, information flows to the right people, and nothing falls through the cracks – so that our pastors are freed to focus on preaching, discipleship, and care. It’s an exciting opportunity to provide servant-hearted leadership through administration, undergirding the church with excellent stewardship, compliance, and execution so that our gospel mission can flourish unhindered.

Key Responsibilities

• Senior Pastor Support & Workload Protection: A core mandate of this role is protecting the Senior Pastor’s time. Proactively intercept and reassign operational tasks before they land on the Senior Pastor’s desk, implementing clear intake/triage processes and calendar guardrails from day one so his time is freed for preaching, visionary leadership, and leadership development.
• Governance, Compliance & Policy: Serve as a key liaison to the Board of Trustees, providing regular operational and financial reports. Ensure the church operates in full compliance with charity law and all regulatory requirements (safeguarding/PVG, health & safety, GDPR, etc.). Own the policy lifecycle – keeping policies up to date, maintaining a live risk register, and scheduling regular policy reviews and staff training.
• Finance & Stewardship: Lead the church’s financial administration and controls – driving the budgeting process, managing expenditures/approvals, and maintaining cash-flow oversight. Work closely with the Treasurer to produce timely financial reports for the Senior Pastor and trustees. Ensure audit readiness and implement any audit recommendations, exercising cost-effective stewardship of contracts and resources.
• Sundays & Events Logistics: Oversee operational support for Sunday services and occasional special events to ensure they run smoothly (covering venue setup, tech/AV, volunteer rotas, etc.). Primarily coordinate Sunday logistics through preparation and team leadership during the week – this role does not require being on-site every Sunday (Sunday on-site involvement is only occasional, as needed for major events or troubleshooting).
• Facilities & Projects: Manage the church’s facilities to ensure our buildings and venues are safe, ready, and welcoming each week. Lead facilities projects and capital works – including serving as the point person for the Bathgate site renovation – by coordinating contractors/architects and minimising disruption to church life.
• HR Oversight & People Systems: Oversee the HR function through the HR Manager to ensure that recruitment, onboarding, performance reviews, and staff development are carried out effectively and in line with employment law and best practice. Keep the staff handbook and HR policies current (e.g. employment legislation, safeguarding/PVG, GDPR), maintain an annual HR calendar for policy updates and trainings, and report regularly to trustees on HR matters.
• Operational Systems & Technology: Continuously improve and oversee the church’s administrative systems and technology. Implement best-practice workflows, databases, and communication tools to enhance efficiency. Lead the adoption and effective use of digital platforms (including church management software like ChurchSuite, project management apps, etc.) so that information flows reliably, tasks are tracked, and nothing falls through the cracks. Act as a liaison to our communications and tech teams to ensure technology supports ministry needs (while not being the content creator).
• Team Leadership: Lead, line-manage, and develop the church’s admin and operations team (staff and key volunteers). This includes direct oversight of team members such as the HR Manager, Church Administrator, Bookkeeper, Building Manager, and Health & Safety Officer. Provide regular one-to-one meetings, feedback and performance reviews, setting clear objectives and offering coaching. Foster a collaborative, servant-hearted team culture where people are supported yet held accountable, and ensure strong communication across all ministries.

We are looking for someone who:

• Is a committed Christian with a strong, mature faith and a lifestyle of integrity and prayer (this role carries a genuine occupational requirement for Christian faith). Fully embraces Centrepoint’s values and mission.
• Is (or is willing to become) a participating member of Centrepoint, aligning with our doctrinal convictions – including our complementarian practice in pastoral leadership.
• Has proven experience in operations/administration leadership, ideally 3+ years in a church, charity, or organisational context. (You have a track record of leading teams or projects effectively and improving systems or processes in a workplace or ministry setting.)
• Demonstrates exceptional organisational and problem-solving skills, able to juggle multiple priorities within a part-time schedule and keep details from falling through the cracks. You thrive in bringing order and efficiency to complex environments.
• Is an excellent communicator and team leader, comfortable working with both staff and volunteers. Able to convey information clearly across all levels (from trustees to church members) and build positive relationships through approachable, servant-hearted leadership.
• Has solid financial and administrative acumen, with the ability to manage budgets, read financial reports, and uphold good governance practices. Detail-oriented and aware of key compliance areas (health & safety, safeguarding/PVG, GDPR, employment law) – ensuring the church operates safely and legally.
• Is tech-savvy and adaptable, quick to learn new software and systems (familiarity with tools like ChurchSuite, Planning Center or similar is a plus). Proactive in finding solutions, and calm under pressure with a “can-do” attitude to tackle unforeseen challenges.
• Models servant leadership, leading by example with humility, reliability, and a passion for excellence in support of the church’s mission. Highly relational and approachable, able to inspire trust and teamwork in others as you implement change.

Terms: This position is part-time (30 hours per week, 4 days) based in Bathgate, with involvement at our Edinburgh site as needed. Salary is £33,000–£36,000 per annum (full-time equivalent), pro-rated to 4 days (approximately £26,600–£28,800 actual). The start date is 24 November 2025, or as soon as possible thereafter. Applicants must have the legal right to work in the UK (we are not able to sponsor visas). Centrepoint offers employer pension contributions, statutory holiday and sick leave (pro rata), and a flexible working environment. Work days can be arranged flexibly (with some remote work possible) aside from key meetings or on-site needs.

Sunday or evening work is not regularly required; however, occasional presence on a Sunday or at special events may be needed for critical operational support. When such hours are worked, they count toward the weekly 30 hours and time off in lieu (TOIL) will be provided. Please note: there is a genuine occupational requirement for the post-holder to be an active Christian, in accordance with the Equality Act 2010 (Schedule 9).

ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service.  The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.

To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.

Key responsibilities we will entrust you with:

Membership applications and compliance programme

• Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
• Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
• Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
• Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
• Record and track data across various platforms, updating logs and content on the ISEAL website
• Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
• Contribute to systematic measurement and improvement of the compliance programme

 Services and member prospecting

• Act as the first point of contact and respond to enquiries about ISEAL, services and membership
• Schedule and co-lead prospect calls, taking notes and supporting follow up actions
• Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
• Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
• Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
• Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
• Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments

General

• Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
• Provide ad hoc support to organisation-wide initiatives, if needs arise
• Liaise with colleagues at all levels across organisation
• Additional responsibilities as assigned by supervisors

Experience, Knowledge and Attribute

• Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
• Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
• Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
• Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
• Confidence in using digital tools and systems, with a proactive attitude to improvements
• Good time management and ability to organise multiple simultaneous tasks efficiently
• Excellent written & spoken English, with proven ability to write clearly and concisely
• Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
• Ability to communicate and work effectively in a largely remote, international environment
• Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in social, environmental, and economic sustainability

Additionally desirable

• Experience in a compliance related role
• Exposure to a professional sales environment

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Applications

Deadline for applications: 2 November 2025

Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.

Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): w/c 6-10 November

Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November

Panel interviews (Teams or in person): w/c 17 November

Decision: by late November

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally. 

The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.

The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.

About the Role:

1. Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
2. Responsible for updating and maintaining the Project Tracker and SharePoint site.
3. Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
4. Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
5. Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
6. Support the development of IPD wide administrative systems.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Previous experience of working within a Programme Support/administrative role.
2. Experience of working with budgets and/or processing payments.
3. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
4. High degree of organisational and time management skills.
5. Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
6. Ability to work under pressure, be proactive and work on own initiative. 

Why you should apply:

Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Actors’ Trust supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.

It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, and our recent repositioning has seen us take a step towards this. You would play a key part in helping us achieve our ambitions.

This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.

We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is 8.59am on Monday 27th October. Interviews will be held on Wednesday 5th November at our offices in Adam Street, London, WC2N 6AD.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with our partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes in the new academic year we are seeking a new team member on a fixed term basis to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to arrange and manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (eg 5 or 4 days a week)
• Hybrid working*
• 28 days holiday + bank holidays (pro-rata)
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for you to attend the team days in London.

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Our client, a well-established national charity supporting individuals across the UK, is seeking a Volunteer Services Administrator to join their volunteering team on a temporary basis for 6-months, in the first instance. The role will be based onsite in London for the first week, and will then be remote working with 1-2 days in the office per month.

Volunteers play a vital role in delivering the organisation's mission, and this post will provide key administrative support to ensure their recruitment, engagement and retention is efficient and effective.

Key responsibilities for this post will include:

• Providing an effective administration service related to the recruitment, engagement and retention of volunteers, following agreed procedures and standards.
• Delivering accurate and timely support regarding volunteers' use of organisational systems and resources, including recognition for service and handling processes when volunteers leave.
• Supporting the delivery of national and local volunteer recruitment and engagement campaigns.
• Helping current volunteers explore new or additional roles within the organisation, contributing to volunteer retention.
• Handling enquiries, general information and complaints related to volunteering, liaising with relevant managers and escalating to senior staff when appropriate.
• Supporting the diversity and inclusion agenda in all communications and contributing to specific activities promoting diversity in the volunteer community.
• Producing and analysing reports to inform and support volunteer recruitment and retention strategies.

To be considered for this role you will have:

• Experience working with or supporting volunteers, or experience in customer care, business administration or internal engagement.
• Excellent customer service and interpersonal skills, with a friendly, tactful and professional manner.
• Experience delivering administrative coordination for a broad range of stakeholders.
• Strong organisational ability, with the capacity to manage competing priorities and work independently.
• Strong IT skills, including proficiency in Microsoft Office and confidence working with databases.
• Understanding of data protection principles and UK disclosure checking processes.
• A commitment to equality, diversity and inclusion.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

ROLE OVERVIEW

The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations.  It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.

The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.

Key responsibilities

· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing

· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager

· Working closely with SCT’s outsourced HR support

· Providing SCT managers with guidance on volunteer recruitment and any management issues

· Implementing, maintaining and reviewing an annual training plan for all employees

· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation

· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters

· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information

· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation

· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures

· Undertaking other reasonable duties that may be required from time to time.

PERSON SPECIFICATION

· CIPD-qualified to level 5: significant HR management experience will also be considered

· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP

· Demonstrable experience of working across multiple sites

· Excellent communication skills both written and in person with the ability to adapt to a range of audiences

· Experience of presenting materials and report-writing to a range of audiences.

PERSONAL QUALITIES

· Professional demeanour

· Ability to maintain confidentiality in all matters

· Meticulous attention to detail across a range of competing demands

· Ability to align with organisational values and promote the organisation’s vision and ethos

· Commitment to working in an inclusive, person-centred and trauma-informed environment

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

We reserve the right to close before the deadline if we receive a large number of applicants.

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

To provide excellent supporter care for potential and existing supporters and churches, which encourages them to engage with or deepen their engagement with A Rocha UK. To work with the Data Manager, and with the wider Engagement Team, in developing the supporter experience, helping to grow our supporter base, ensuring the provision of an efficient supporter management system, accurate supporter and income data and other ad hoc duties

At the British Dyslexia Association (BDA), we’re on a mission to create a dyslexia-friendly society where everyone with dyslexia can reach their full potential. As a national charity, we champion the voice of people with dyslexia and influence positive change across education, the workplace, and wider society.

We’re looking for a Fundraising and Events Assistant to join our passionate team and help us deliver impactful fundraising campaigns and memorable events that engage and inspire our supporters.

About the Role

This is a varied and rewarding role where no two days are the same. You’ll play a key part in supporting our fundraising team and helping to deliver high-quality events – from webinars and conferences to challenge events like the London Marathon.

You’ll provide essential administrative and practical support to help grow income, build strong supporter relationships, and ensure our events run smoothly from start to finish.

Location: This is a hybrid role primarily based from home (UK), with the requirement to travel to and work from our office in Bracknell (Berkshire) at least once every two months for campaign and event preparation, and as necessary. 

What You’ll Be Doing

Fundraising Support

• Assist with campaigns, appeals, and initiatives like the BDA Lottery
• Support individual fundraisers and challenge event participants
• Help track income, maintain accurate CRM records, and produce reports
• Lead on supporting our London Marathon team

Events Coordination

• Provide logistical and admin support for webinars, conferences, and awards
• Manage delegate communications and post-event feedback
• Support virtual event delivery (Zoom, etc.)
• Take the lead on smaller events and contribute to larger ones

Partnerships & Corporate Support

• Assist with ambassador and corporate supporter communications
• Help manage pledge and bursary admin
• Keep CRM records up to date

Marketing & Promotion

• Work with our Comms team to promote events and fundraising initiatives
• Help prepare campaign materials and monitor engagement

What We’re Looking For

Essential:

• Demonstrable experience supporting or delivering events (paid or voluntary)
• Proven experience managing relationships (e.g. supporters, ambassadors, donors)
• Confident writing stewardship emails and supporter comms
• Highly organised with great attention to detail
• Comfortable using Microsoft Office and digital platforms (e.g. Zoom)
• Willingness to travel occasionally and support events outside regular hours
• A team player with a proactive, can-do attitude

Desirable:

• Knowledge of dyslexia and/or neurodiversity
• Experience in the charity sector or fundraising
• Familiarity with Access CRM, MailChimp, or website CMS

Please review the full job description for complete details about the role, responsibilities, and person specification before applying.

Why Join Us?

• Be part of a small, friendly, and dedicated team making a real difference
• Flexible hybrid working with support for work-life balance
• Opportunities to grow your skills in fundraising, events, and communications
• Help shape a more inclusive world for people with dyslexia

If you're passionate about events, fundraising, and making a positive impact, we’d love to hear from you.

Closing date: 24 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.

Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.

To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.

Job Title: Membership and Workforce Assistant

Job Type: Permanent

Hours: 21 hours per week (based on a FTE of 35)

Department: Membership and Marketing

Salary: Pro rata £16,396.78 (based on FTE £27,327.96)

Reports to: Director of Membership, Marketing and Digital

Location: Hybrid – CoSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership.

The role reports into the Director of Membership, Marketing and Digital.

The role:

Administration of the Membership and Workforce Board of Council

• Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries.
• Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
• Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council.

Administration of key workforce processes  

• To act as the main point of contact for clinicians looking to recruit new SRH professionals

o and wish to have their job descriptions reviewed by the CoSRH.

o and require representation from the CoSRH on relevant interviews

• Managing these key processes and ensuring documentation is saved, recorded and monitored.
• Respond to workforce-focused member queries
• Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM)
• Provide feedback and advice on members’ use of the Member Portal other digital platforms on an ad hoc basis.

 Administration and support of the CoSRH Mentoring Scheme

• To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
• Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience.

Other tasks as directed by the Director of Membership, Marketing and Digital

• From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager.
• This may include responding to general member queries at busy times, with full support and training provided.

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
•  Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases)
• Knowledge of data protection and compliance requirements

 You will have experience of:

• Committee administration and diary management
• Using a CRM and other databases to manage data and information
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Good stakeholder and customer management skills
• Working under your own direction
• (Desirable) Knowledge or experience of working in the NHS or in a clinical setting
• (Desirable) Administrative experience in a healthcare environment

Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.

 NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• ­Flexible working culture
• ­Pension and life assurance scheme:­   10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• ­Employee Assistance Programme (EAP)
• ­Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Childcare vouchers
• Enhanced maternity, paternity & adoption pay
• Free eye tests

To Apply

Deadline for applications is Friday 24th October.

Interviews are likely to take place in early November.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.