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Metanoia Institute
London, Greater London (Hybrid)
£35,000 - £40,000 per year
Full-time
Permanent
Job description

We're looking for a Systems Administrator to take operational ownership of the Institute’s core digital systems, ensuring they are reliable, secure, and effective in supporting both academic and professional services functions.

This is a hands-on technical role focused on the day-to-day administration, maintenance and optimisation of key platforms, including our virtual learning environment (Moodle), our student information system (Quercus), and other institutional systems. You will play a critical role in ensuring systems are functioning effectively, supporting users, and enabling a high-quality digital experience across the organisation.

You'll bring strong technical capability alongside a practical, solutions-focused approach, be confident working across a range of stakeholders and able to translate technical issues into clear, actionable outcomes and you'll have:

  • Experience administering digital systems in a complex organisation (ideally in higher education or a similar environment)
  • Experience working with Moodle or comparable platforms
  • Strong troubleshooting and problem-solving skills
  • Experience managing system updates, releases and user access
  • Ability to produce clear documentation and user guidance
  • Strong organisational and communication skills

If you have the following, even better:

  • Experience working with student information systems (e.g. Quercus), CRM platforms or integrated systems
  • Knowledge of data protection, system security and compliance considerations
  • Experience with integrations, databases or reporting tools

This role sits within our Operations & Facilities team and is distinct from academic development or learning design activity.

Organisation
Metanoia Institute View profile Organisation type Registered Charity Company size 101 - 500

Since 1984, Metanoia Institute has offered training that brings together five leading psychotherapy traditions.

Metanoia Institute logo Play
Charity-Job-001.pngCharity-Job-002.png
Posted on: 14 May 2026
Closing date: 25 May 2026 at 23:30
Job ref: 09-2026
Tags: Administration, Advice / Information, IT, Operations, Customer support, Database Management, Education, Information Management, User Experience / UI / UX

The client requests no contact from agencies or media sales.