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Job Title: Clinical Administrator
Salary: c.£25,000 per annum
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm. This post is open to job sharing.
Contract Type: Permanent
Location: Birmingham
Reports to: Centre Manager
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are looking to recruit a Clinical Administrator to support the administration and operations processes at our new James’ Place centre in Birmingham, due to open in Spring 2026. You will be the first point of contact for men who are experiencing a suicidal crisis and their supporters and will take a key role in in facilitating a warm and welcoming introduction to the centre. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.
KEY RESPONSIBILITIES
Clinical Administration
· Covering daily administrative tasks and duties at James’ Place Birmingham including:
· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.
· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.
· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.
· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.
· Supporting users of the service to access information about other agencies.
· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.
· Recording and collating data to support the effective evaluation and monitoring of James’ Place.
· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.
Operations
· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.
· Supporting the Centre Manager to conduct routine Health & Safety checks and assessments.
· Completing electronic filing, shredding, and general office admin.
· Providing occasional administrative support to the Centre Manager, Head of Centre, and the Senior Management Team.
· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.
· Managing refuse and recycling collections, ensuring it is collected by the contractors each week.
Values
· Welcoming men and their supporters into the centre, maintaining a calm and caring approach with all those who are seeking support from our services.
· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.
· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work.
PERSON SPECIFICATION
This role requires someone with both excellent people and organisational skills and the ability to communicate compassionately, both verbally and in writing, with a range of stakeholders. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Essential
Knowledge, Skills and Experience
· Strong communication skills, both written and verbal
· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations
· Ability to manage time effectively, prioritise workload and meet deadlines
· Ability to maintain accurate records and follow set procedures
· Strong IT skills with the ability to learn new systems quickly and efficiently
· Knowledge of relevant Data Protection Regulation
· Knowledge and understanding of safeguarding procedures
· Ability to work in a therapeutic environment
· A high level of attention to detail
· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre
Values
· Ability to engage with James’ Place values
· Ability to promote people’s equality, diversity and rights
· Ability to work collaboratively and demonstrate commitment to co-production
· Ability to be transparent, honest and show discretion when needed
· Commitment to suicide prevention and working with men in a suicidal crisis
Desirable
· Experience of working in a therapeutic environment or health-based setting
· Knowledge of relevant Health and Safety procedures
WE OFFER
· A 7% employer contributory pension scheme
· Family friendly policies
· Death in service insurance scheme
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please see instructions on the attached document.
Closing date: 9am on Wednesday 11th March 2026
Interview date:
First round interviews aim to be held w/c 16th March via MS Teams
Second round interviews aim to be held w/c 25th March in person
Our aim is to a team who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Our client is a group of independent registered charities driven by a mission to make philanthropy more convenient and efficient for their donors.
The organisation's clients are high/ultra-high net worth individuals with considerable assets dedicated to charitable giving. They will often work with private client advisors (lawyers, private bankers, wealth planners, accountants) to manage their wealth.
The organisation offer clients donor-advised funds (DAF) giving vehicles to individuals, family offices, and wealth managers. A donor-advised fund is a philanthropic fund established under an umbrella charity, such as our client, which administers the funds on behalf of the donor.
Prospectus is delighted to be working with the organisation to recruit a Grants Administration Analyst to join its busy and growing team based in the City of London.
Role Overview
This is an exciting moment to join the organisation at a time of significant growth. Our expanding Grants Team is building for scale, and in this role, you will contribute directly to our organisation's goal of making philanthropy more efficient for our donors. Our Grants Team is dedicated to managing a large volume of grants with exceptional precision, making this role pivotal in facilitating transactional grantmaking, distinct from the conventional grantmaking approach.
The position will be part of the Grants Team and will also work closely with the Operations Team, the Donor Relations Team, and the Development Team on grant-related activities. The role will also involve working closely with the organisation's US colleagues.
Key Responsibilities
- Grants Processing – supporting the Grants Team with the entire grantmaking process from grant recommendation (from the DAF donor) to grant payment (to the grantee).
- Grantmaking Compliance – ensuring grants made from the organisation are compliant with UK and UK/US charitable grantmaking rules.
- Subject Matter Expertise – supporting the Grants Team to be subject matter experts, both internally and externally, on all aspects of grantmaking activity for the organisation and providing appropriate communication to the other functions as necessary.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation or marital status.
If you feel you have the relevant experience to be successful in this role, please apply now!
We have an exciting opportunity for a Service Delivery Assistant to join the National Contact Centre team in Cardiff, working 7.5 hours a week over one day.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Grants Administrator
Salary: SCP 22 £23,447
Responsible to: Grants Systems and Data Manager
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham, B1 2AJ) and home address, as agreed by BVSC
Hours of work: 21 hours per week
Grants Administrator
· Are you passionate about delivering excellent customer service and making a real difference in your community?
· Do you thrive in a busy administrative role where organisation, accuracy, and teamwork are key?
· Are you looking for an opportunity to support a meaningful project that helps people when they need it most?
If you’ve answered yes, we’d love to hear from you.
The purpose of this role is to provide high-quality administrative support to the Household Support Fund Project, ensuring smooth and efficient administrative processes while delivering the highest level of customer service to both internal and external stakeholders.
Duties and Responsibilities
Administrative Support
· Manage incoming and outgoing email correspondence via a shared inbox, ensuring professionals and applicants are supported in a friendly, efficient, and helpful manner.
· Develop, maintain, and regularly review effective office systems, including electronic filing systems.
· Ensure all documentation is available as required and managed in line with GDPR requirements.
· Respond to general project enquiries and accurately take and relay messages to ensure appropriate actions are taken.
· Provide secretariat support for online and in-person meetings, including drafting agendas, sending invitations, coordinating papers and reports, and taking and drafting minutes.
· Undertake a range of general administrative tasks as required to support the project.
· Contribute to internal and external information and communication activities.
· Ensure compliance with BVSC policies and procedures, including Health & Safety and Equal Opportunities.
· Support the development of internal policies and strategic planning.
· Keep up to date with strategic and policy issues affecting the voluntary sector and contribute to policy analysis where appropriate.
· Take responsibility for your own continuing professional development through training, conferences, and other learning opportunities.
· Prepare reports, presentations, and associated administrative documentation.
· Carry out evening and weekend work where required.
· Undertake any other reasonable duties as requested by your line manager.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week (full time hours)
· 29 days annual leave + bank holidays a year (pro-rated for part time staff)
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – 23 February 2026 at 10am
Interviews to take place – 10 March 2026 in person
Shortlisted applicants will be contacted by 3 March. If you have not been contacted by 3 March 2026 you should assume you have not been shortlisted.
Applications that do not include a cover letter will not be considered by the panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
We are looking for a Grants Administrator who is highly motivated by making a positive impact and dedicated to keep team processes running smoothly and support collaboration across the charity.
Reporting to the Senior Grants Manager (Research and Innovation), you will take responsibility for managing systems to receive, check and process invoices, liaising with our Trust and College partners and the Charity Finance Team, ensuring the Grants team has accurate records, and invoices are paid promptly.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
About the role:
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
About Croydon Drop In
Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.
We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.
Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.
What do we offer?
Generous Annual Leave entitlement
Flexible and remote working options
Employee Assistance Programme cover via Healthshield
Annual organisation team day out
CPD training days
Employer Pension Scheme
Bike to Work Scheme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period
Job purpose
To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Key working relationships
The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.
Key Responsibilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.
Person Specification
Essential:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Desirable:
- Experience in the charity or advice sector.
- Understanding of mental health services or crisis support environment.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
Our employees are at the heart of the high-quality service that we provide to our young people. We currently have a staff team of around 295 and will be continuing to expand over the coming years.
We are looking for an enthusiastic and driven individual who is keen to develop their HR career in the charity sector to join our HR Team. You will play a vital role in supporting the close-knit HR function by carrying out a range of HR and recruitment administrative duties, assisting with the recruitment and onboarding of new staff.
You don’t need to have experience of HR – we are looking for skills, aptitude and potential. You will be provided with a thorough in-house training programme, and we’ll also provide you with support to complete continuous professional development throughout your employment with us.
The role at a glance
Contract: Permanent, part-time
Start date: March/April 2026
Working hours: 22.5 hours per week across either 3 full days or 2 full days and 2 half days within our office hours which are 09:00-17:30, Monday-Friday.
The successful candidate must be available to work on Monday mornings and all day Friday due to operational need.
We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of
the time with 20% working from home.
Salary: £30,950 (inclusive of £2,700 London contribution) (pro rata0. The pro rated salary is £18,570 per annum.
Location: IntoUniversity Head Office
Eligibility for the role
In order to be eligible for the role, applicants must be able to demonstrate throughout their application that they have:
- The qualities shown on the previous ‘Who are we looking for’ slide (please see attached job description)
- Previous administrative experience, not necessarily in a HR role
- Strong Microsoft Office skills
- Excellent written and oral communication skills
- Successful experience of engaging with a range of stakeholders (whether in a paid or voluntary capacity) including building rapport quickly and resolving complex issues effectively and efficiently
Applicants must also:
- Have achieved a grade C / grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
About Urban Design Group
The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive.
About the Role
As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.
Key Responsibilities:
Membership Services
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Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.
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Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.
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Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.
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Coordinate specific membership categories, including:
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Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.
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Corporate Memberships – processing applications and setting up webpages.
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University Memberships – coordinating with course leaders on journal distribution.
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Subscription Bureau Memberships – managing arrangements with external providers.
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Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.
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Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.
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Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.
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Maintain a high standard of customer service, ensuring members feel engaged and valued.
Administration
Provide general administrative support for the UDG team as required including:
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Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:
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Scheduling meetings, preparing agendas, and circulating papers.
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Producing concise, action-oriented minutes.
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Promptly process recruitment advertisement requests, including website postings and invoicing.
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Carry out routine updates to the UDG website, including the Urban Design Directory.
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Coordinate the scheduling for of activities, meetings and events.
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Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.
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Proactively identify opportunities to streamline administrative and membership processes.
Events
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Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.
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Provide basic technical support for online and hybrid events to ensure smooth execution.
Team working and collaboration
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Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.
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Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.
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Take a hands-on, flexible approach within a small team.
Person Specification
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Essential Experience
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Proven track record of delivering excellent customer service.
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Experience managing memberships, databases or similar systems.
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Experience facilitating and supporting committees and/or working groups.
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Essential Knowledge and Skills
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Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.
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Confident maintaining and interpreting membership data.
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Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.
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Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).
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Attention to detail and accuracy
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Personal Attributes
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Excellent communication and interpersonal skills (both written and oral).
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A professional, friendly and customer-focused approach.
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A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.
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Highly organised with a proactive, resourceful, and solution-focused mindset.
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Ability to work independently, take the initiative, and manage workload effectively.
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Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.
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Desirable Criteria
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Experience coordinating events, including logistical planning and participant management.
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Experience working in a professional or membership organisation.
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An interest in urban design, architecture, or the built environment
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Comfortable working as part of a small, hands-on team.
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Other Requirements
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Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).
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Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).
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Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.
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What We Offer
- Flexible Working: This is a flexible, hybrid role that is mostly home-based and requires only one day per fortnight in the office (to be agreed). However, please note the role will require attendance at occasional in-person events, which take place in the evening and (infrequently) at the weekend.
- Holiday: Generous holiday entitlement of 28 days (pro-rata for part time employees), plus bank holidays and Christmas closure.
- Competitive Salary: £32,000 per annum (pro rata).
- Supportive Team Environment: Work with a small, friendly and motivated team that values creativity, collaboration and new ideas.
The client requests no contact from agencies or media sales.
Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out;
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Various office and supporter database tasks as well as taking donations over the telephone from supporters
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A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations.
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Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters
You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
Salary is £23,369.77 for 0.8FTE for 4 days per week (£29,212.21 FTE) . The role is a hybrid between home and office working, with a minimum two days per week attendance at the National Office in Birmingham for at least the first 6 month probationary period.
Interviews will take place at our National Office in Birmingham on Thursday 5th March 2026
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Please follow the link to our website for further application details. Send a completed application form, CV, and covering letter.
The client requests no contact from agencies or media sales.
Are you organised, people-focused and looking for a role where your work genuinely makes a difference?
We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.
You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.
About you
We’re looking for someone who:
· Is friendly, motivated and has a keen eye for detail.
· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.
· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)
· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.
· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.
· Please note: this role is subject to a standard DBS check.
What We Offer
· 30 hours per week, fixed-term maternity cover up to 12 months.
· Hybrid contract (minimum 60% office based in Newtown, Powys)
· Annual salary of £23,817 (FTE)
· Annual leave and flexi-time policy.
· Training opportunities to develop skills.
Our purpose is to ensure older and disabled people in Powys live as independently as possible in safe, warm and secure homes.



The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
REPORTING TO: CEO
CONTRACT TYPE: Permanent, Full-time (hybrid)
PROPOSED SALARY: to £40,000 per annum depending on experience
LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London.
BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
HOURS: Full-time, 35 hours a week, Monday to Friday.
LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills
About the role: Principal Responsibilities
- Finance Administration - 60% of role
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance - 5%
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO - 25%
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management - 10%
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
• Outstandin
Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)
Hours: 9am – 5pm, Monday to Friday (some flexibility available)
This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.
You will enjoy:
ü Real variety
No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.
ü Genuine development
You will gain hands-on experience in:
· Charity finance
· HR Administration
· Operational systems and processes
· Office and organisational support
ü Friendly team environment
You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.
ü A meaningful purpose
You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.
About Buttle UK
Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.
We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.
About the Role:
This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
What will you be doing?
1. Grants and Finance Support:
· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders
· Providing first level support with the grants database system.
· Support with invoice entry and payment reconciliation on the grants system.
· Manage the organisation’s petty cash and reconciliation
· Support with processing invoices for payment
· Scanning, filing and logging account documents
· Checking and updating ledger balances using the computerised accounting systems
2. HR Support:
· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:
· Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.
· Provide support with induction process and induction schedules for new joiners.
· Perform data entry and update records and databases for personnel in the HR Information system.
· Update organisation charts and other key documents and handle confidential information professionally.
3. Reception and Enquiries:
· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist
· Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.
· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.
4. General Administration for the Buttle Office
· Organise set up of meeting rooms ahead of key meetings
· Make travel arrangements and hotel bookings for staff where necessary
· Ad-hoc admin tasks as directed by the Senior Management Team
· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.
· Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.
· Maintain and organise office files, both physical and digital.
· Support the organisation during office events including staff meetings, team building activities and corporate functions.
This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.
What We’re Looking For:
We’re looking for someone who is:
· Organised and reliable
· Friendly and people-oriented
· Comfortable with numbers and systems
· Happy working with multiple teams
· Proactive and keen to learn
· Calm under pressure and able to prioritise
Person Specification
Essential
· At least one year working in an administrative and/or finance role
· General book-keeping and accounting experience - AAT entry level certification desired
· Experience of using databases and spreadsheets
· Experience of providing support to several teams, ability to multi-task and prioritise.
· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person
· Good organisational skills and attention to detail
· Proven IT skills, including Google Suite and Microsoft office
· Strong communication skills
· Willingness to learn new systems (finance, HR, grants)
· A positive, proactive and helpful approach
· Ability to maintain confidentiality
Desirable
· Experience in an admin, finance, HR or customer-facing role
· Experience of using databases
· An interest in learning and development and interest in working within the charity sector
Attitude
· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work
· Efficient, adaptable and proactive approach to working.
· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.
What We Offer
· Hybrid working (c.3 days in the office)
· Strong commitment to staff development
· Cycle to Work Scheme
· Generous 25 days annual leave + Christmas closure + bank holidays
· Employer pension contribution
· Employee assistance programme for staff wellbeing and support
· Life assurance scheme
· Free eye tests and payment of up to £100 for glasses if required
· Enhanced maternity/paternity and sick pay
· Opportunities for career progression in Finance, HR or Operations
Interviews: Monday 9th & Thursday 12th March 2026
Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.
OVERVIEW OF THE ROLE
This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.
The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.
MAIN DUTIES AND RESPONSIBILITIES
RECEPTION FUNCTION
· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;
· Ensure all site visitors and staff sign in/out using our Visitor Management System
· Handle the charity’s post ensuring that the appropriate persons receive it daily
· Deal with Walk ins in line with the charity’s policy
· Triage queries that come to reception internally to the multidisciplinary team;
· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;
· Create and maintain signposting resources as needed
· Open and close reception at the specified times (typically 8.30am and 5pm);
· Order office supplies, refreshments and any other purchases authorise as necessary.
· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;
· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies
· Report discrepancies with Finance and investigating this in line with internal guidelines
· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed
· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping
· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)
· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
The client requests no contact from agencies or media sales.
Finance Administration and Operations Officer
Duration: 3‑Month Temporary role
Pay: £16.83 per hour plus £2.03 per hour holiday pay (equivalent to £31,500 per annum FTE)
Location: Fully remote, with one in‑person meeting per month
Hours: 36.25 hours per week (Core hours: 10:00–16:00)
Charity People is delighted to be partnering with an international transparency and accountability organisation to recruit for their next Finance Administrator and Operations Officer.
About the Charity
This organisation works to reduce poverty and improve infrastructure governance worldwide. They partner with governments, civil society and global institutions to promote transparency, accountability and better public outcomes. You will also support work delivered through an associated international initiative operating across 21 countries, focused on integrity and openness in infrastructure projects.
This is an excellent opportunity for someone who enjoys varied operational responsibilities and wants to support meaningful global work.
Key Responsibilities
Financial Administration
- Process invoices using Xero and support payments to suppliers and partners.
- Prepare sales invoices and review consultant invoices and timesheets.
- Review financial reports from grant‑funded partners and support internal financial audits.
Meetings & Events
- Organise UK and international meetings and workshops, including travel, accommodation, catering and logistics.
- Manage registrations, circulate documents and provide on‑the‑day support.
- Provide secretarial support to the Board, including scheduling, circulating papers and drafting minutes.
- Update governance documentation, including Companies House filings.
Contract & Consultant Coordination
- Support recruitment and onboarding of consultants and advisors.
- Prepare draft consultancy contracts and monitor timesheets against allocated days.
Operational & HR Support
- Coordinate internal communications, diaries, meeting spaces and office calendars.
- Liaise with ICT providers and support day‑to‑day IT queries.
- Assist with recruitment administration, personnel files and HR records.
- Support insurance renewals and operational policy development.
- Provide general organisational planning and administrative support.
About you…You will have
- 2–3 years’ experience in operations, administration or programme support.
- Experience with financial or contracting processes.
- Strong event coordination and project management skills.
- Excellent communication skills and high attention to detail.
- Strong ICT skills, especially Excel.
- Ability to plan, prioritise and manage competing tasks within deadlines.
- Motivated, organised and committed to the organisation’s mission and values.
How to Apply
The application process is a CV. We are looking for immediately available candidates. Please apply without delay.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.



