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We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.
KEY RESPONSIBILITIES
Supporter Care & Communication
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Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.
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Answer all supporter queries professionally and within agreed timeframes.
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Ensure supporters receive the correct communications in response to their donations.
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Produce timely and accurate thank‑you letters.
Income Processing & Administration
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Browse, create, amend and allocate payments to supporter records using data processing systems.
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Reconcile income with daily income sheets.
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Allocate income and produce daily income reports.
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Take Direct Debits over the telephone in line with DD Scheme legal requirements.
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Administer all charity income paid by Direct Debit.
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Process payments received from third‑party agencies (e.g., JustGiving).
Database & Record Management
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Create and maintain accurate supporter records on the charity’s CRM system.
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Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.
Fundraising Support
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Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.
General Administration
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Sort and open Head Office post in line with service level agreements and standard operating procedures.
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Undertake other tasks as directed by the Senior Supporter Services Officer.
Health & Safety Responsibilities
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Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.
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Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.
PERSON SPECIFICATION
Experience & Knowledge
Essential:
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Experience in data entry and administration.
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Proven customer service experience, including handling enquiries and resolving issues.
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Good understanding of database functionality.
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Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).
Desirable:
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Working knowledge of mail‑order systems.
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Telephone sales experience.
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Experience using a charity fundraising CRM system.
Skills & Abilities
Essential:
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Strong telephone manner with a professional, approachable communication style.
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Highly proficient keyboard skills with strong accuracy.
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High attention to detail with a focus on accuracy and quality.
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Excellent verbal and written communication skills.
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Confident communicating with people at all levels.
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Effective at prioritising workload and managing multiple tasks.
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Flexible and adaptable approach to work.
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Ability to work both independently and as part of a team.
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Able to work well under pressure and consistently meet deadlines.
Desirable:
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Understanding of the function of a fundraising database.
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 5, £31,049 - £33,487, per annum, pro rata, dependent on
experience, plus 5% Outer London Fringe Allowance
Hours: Part-time, 20 hours per week, hybrid working available
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century, we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD) resulting from military service. We have teams across the UK providing online and in-person treatment and support, depending on the individual’s needs and circumstances of those who need us.
About the role:
Join our HR team and play a key role in supporting people across the organisation.
In this position, you’ll provide a high-quality, efficient administrative service to the wider HR function, ensuring every stage of the employee lifecycle runs smoothly - from onboarding through to ongoing support. You’ll take ownership of maintaining accurate records and ensuring full compliance with essential checks, including DBS, PVG, Access NI, and professional registrations.
Working closely with the Payroll team, you’ll also help ensure payroll processes are completed accurately and on time, contributing to a seamless experience for all employees.
This is a great opportunity for someone who is detail-oriented, organised, and passionate about delivering excellent HR support within a purpose-driven charity environment.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon
5 years of continuous service, plus bank holidays and an additional
increase to 33 days annual leave upon 10 years continuous service,
plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to
11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Minds Up is a growing mental health and wellbeing training programme for young people, delivered in schools across five London boroughs by South East London (SEL) Mind. The programme aims to increase young people’s awareness of mental health, help them recognise the signs if they are experiencing poor mental health and help them take action to protect their own mental health and boost their wellbeing.
We are looking for an administrator to help support the effective operation of the Minds Up service. The role holder will need first rate communication skills, with a genuine passion for supporting young people’s mental health. Applicants will be able to demonstrate skills in efficiently managing a central inbox and calendar, as well as experience as first point of contact for public enquiries.
The Administrator will require knowledge and experience of maintaining up to date, accurate records across multiple platforms, and supporting data and report compilation. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
This role is 18 hours per week, which will be worked over at least 3 days. The hybrid working arrangement would involve at least one day working in the office, and must include Mondays. The working pattern will be discussed and agreed with the successful candidate.
Closing date: Sunday 31st May (11:59pm)
Likely interview date: Wednesday 17th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Rugby District Children & Family Centre's are a friendly welcoming service who work together withour partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances.
The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; Provision of a range of stay, play and learn opportunities Service, locality and community development.
This is a 9 month maternity cover, fixed term position for 30hrs per week starting in September 2026. If you are an internal applicant, please liaise with your line manager if you are interested in applying for this role. This will require at least 75% working in one of the centres within Rugby.
Outline of job: for further details please read job description and use this as guidance when completing our application form.
- Preparing financial information, dealing with income and expenditure
- Supervision of a staff team of 5 permanent admin assistants plus As & When Admin Assistants; and there may also be responsibility for supervising volunteers who are assisting with administrative tasks.
- Support the Children's Services Manager in overseeing the health and safety systems and procedures.
- To be responsible for ensuring the administrative support to a service or group of services is provided in an efficient and effective manner.
- Provide and/or supervise the provision of efficient office systems, e.g. opening and distributing post, message taking, room bookings and staff movement systems.
- Support with the production and collation of data reports from internal and external systems - training will be given on these.
- In accordance with Barnardo's policies and procedures, ensure appropriate authorisation and enter staff employment information, e.g. leave, sickness
For more information on the role, please contact Children's Services Manager, Sara Rattenbury - sara.rattenbury @ barnardos. org. uk
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers, supporting members to protect and enhance the natural environment across the UK and Ireland.
We have an exciting opportunity for an Operations Administrator to join our team. This varied and rewarding role provides administrative support across two key areas of our work - Membership and Professional Practice.
You will play a vital role in delivering high-quality, member-focused services, supporting membership applications and enquiries, and professional practice activities such as accreditation schemes, training and events. This is a busy and collaborative role, well suited to someone who is organised, adaptable and committed to delivering excellent customer service.
Key responsibilities include:
- Acting as a first point of contact for member enquiries, providing a professional and responsive service
- Processing membership applications, renewals and maintaining accurate records in our CRM system
- Supporting the delivery of professional practice activities, including accreditation schemes and training events
- Assisting with the organisation and administration of conferences, webinars and meetings
- Supporting invoicing and payment processes
- Working collaboratively with colleagues across teams to deliver efficient and effective services
About you:
You will have experience in an administrative role and a strong commitment to delivering high standards of customer service. You will be confident managing a varied workload, with excellent attention to detail and strong communication skills.
Experience of working with databases or CRM systems and supporting events or training activities would be advantageous. An interest in working for a membership organisation or supporting the environmental sector would also be beneficial.
Benefits:
As part of our commitment to making CIEEM a great place to work, we offer:
- Flexible working arrangements, including up to 50% home working
- 25 days annual leave plus public holidays
- A generous pension scheme with employer contributions of up to 10%
- Opportunities for professional development
- Access to an employee assistance programme
This is an excellent opportunity to join a friendly and committed team and contribute to work that supports professional standards and the environmental sector.
Closing Date: 12 June 2026
We will review applications on a rolling basis and may invite candidates to interview before the closing date, so early applications are encouraged.
For further information please read the CIEEM Operations Administrator JD.
Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.
The client requests no contact from agencies or media sales.
We are looking for a very capable, adaptable and friendly administrator to lead on our day-to-day communications at our very busy outdoor learning and volunteering hub in at Skelton Grange Environment Centre in Southeast Leeds. This beautiful eco-building is set in a 10-acre wildlife area in south Leeds and welcomes over 7500 people a year to a range of education, health, job skills and recreation opportunities in the natural environment.
You will be dealing with enquiries face to face, by email and over the phone, as well as leading on our marketing and publicity to promote our education, volunteering and community opportunities. We are looking for someone very organised, efficient and who enjoys the business and vibrancy of a community hub.
You will often be the first point of contact for new enquiries from volunteers, teachers, community groups and more, answering questions by phone and email, as well as welcoming presence for new visitors on site with induction tours or preliminary visits.
You will have oversight of our external publicity plan, using a range of platforms including social media, Eventbrite, digital newsletters and print media to promote our education, volunteering and community opportunities, and to highlight the successes of our work. You will need confidence in using a range of publicity tools, and in working with our delivery teams to create content.
You will be involved in planning, coordinating and supporting our community events, training and room hire offer - working with our staff and volunteer team, as well as with external providers to help make sure that spaces are set up and accessible, and that things go to plan on the day!
You will be looking after the administration of many of our day-to-day systems- around bookings, invoicing, procurement, filing, and some reporting and evaluation - so an efficient and organised approach will be important. Although predominantly locally focused, this role will also provide some national support to our Business Solutions Manager, providing administrative support to the management of our national fleet portfolio, helping to ensure compliance and respond to queries.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.

The client requests no contact from agencies or media sales.
WMUK is looking for an organised and self-driven administrator. With a high level of attention to detail, you’ll be playing a key role in delivering high-quality patient information, whilst managing the day-to-day operational administration to ensure the smooth running of the charity.
We are a small charity supporting people affected by Waldenstrom’s macroglobulinaemia (WM) and lymphoplasmacytic lymphoma (LPL) - rare forms of blood cancer. We provide trusted information, personal support, advocacy and services for patients, families and others affected by WM and LPL.
You’ll be working at the heart of a small organisation, driven by passionate individuals trying to improve the lives of people with a rare cancer. The role is central to the charity’s strategy, helping to empower patients and be the expert voice.
Using people management skills, you will support the production of patient information through managing review panels, collating feedback and helping the Medical Writer to produce high quality patient information meeting robust accreditation processes.
Your keen attention to detail and organisational skills will help maintain accurate and clean data, whilst providing essential operational support across the charity. You will work closely with the Deputy CEO, Support Line Nurse, Medical Writer and the wider staff team to ensure our information, services, and processes are reliable, consistent and well-managed.
The client requests no contact from agencies or media sales.
The Moravian Church (British Province) is seeking an organised, adaptable, and personable Administrative Support Officer to help support the life and work of our denomination during an important period of transition and development.
Based at Fulneck, Pudsey, this varied and rewarding role will serve as the administrative hub of the Church’s central operations, supporting senior leadership, office management, finance administration, meetings, communications, and mission support across the Province.
About the Role
This redesigned role is central to the smooth running of the Moravian Church’s national office. Working closely with the Operations and Finance Lead, Provincial Board, and wider leadership team, you will help ensure that administration, communications, logistics, and office systems operate effectively and professionally.
No two days will be the same. The role combines practical administration with relationship-building, coordination, and organisational support within a small and collaborative team environment.
Responsibilities:
- Serve as the first point of contact for enquiries and manage reception.
- Provide administrative support to the Provincial Board.
- Provide administrative support to the Operations and Finance Lead.
- Provide administrative support to the British Mission Board on an ad hoc basis.
- Provide administrative support for expenses, debtors and creditors, foreign payments and Gift Aid.
- Coordinate diaries and meetings.
- Plan meetings and conferences.
- Manage digital filing, database and document systems.
- Handle publications fulfilment (e.g., Daily Watchwords, book orders).
- Conduct routine Health & Safety checks and manage office logistics.
- General office administration.
- Additional duties as assigned by the Provincial Board
About You
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Essential:
- Experience of administering expenses, payments and invoices.
- Experience of office management.
- Ability to prioritise and manage multiple responsibilities.
- Good interpersonal and communication skills and ability to work in a small team.
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Desirable:
- Experience using finance and operational software, e.g., Sage.
- Experience of working in the charity or public sector or for a faith-based organisation.
- Commitment to the values of the Moravian Church.
This role would particularly suit someone who enjoys varied responsibilities, takes initiative, and values working in a purpose-driven organisation.
About Us
The Moravian Church (British Provincce) forms part of the worldwide Moravian Church, a global Christian denomination with a long history of mission, community, music, education, and social witness.
You will be employed by the Moravian Union, the Church’s charitable company in England, which provides the legal, financial, property, and administrative framework supporting congregations, ministers, and mission work across England and Northern Ireland.
The role is based at Fulneck, Pudsey, West Yorkshire, as part of the relocation and development of the Church’s central operations.
Terms
- Salary: £28,000–£32,000 depending on experience
- Hours: 40 hours per week
- Pension: Stakeholder pension scheme
- Holiday: 25 days plus statutory holidays
To apply, please submit:
- a CV; and
- a supporting statement (maximum two pages) outlining how your experience meets the essential criteria and why you are interested in the role.
- Interviews are planned for Friday 3 July 2026 and will take place in person at Fulneck, Pudsey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.
We are looking for an experienced Administration Manager to join the operational leadership team to oversee and manage the administrative department and aspects ensuring consistent, efficient and high-quality service and support across membership, registration and accreditation.
Although a leader of the administration team, you will work collaboratively and pro-actively with other members of the Operational Leadership and other departments to Contribute to a culture of continuous business improvement, while championing the values of BABCP.
The role will ensure that all processes align and where necessary meet external standards and best practice.
What you’ll be doing
· Provide operational and transactional direction and oversight to all administrative functions linked to the provision of Membership, Registration and Accreditation Teams.
· Line manage Administrative Leads providing leadership, professional development, performance management and operational work
· Develop, implement and monitor Key Performance Indicators and service standards for Membership, Registration and Accreditation
· Gather feedback and collaborate cross-departmentally with teams such as IT, Communications and Finances to optimise system functionality and support the end-to end membership journey.
· Develop, review and maintain administrative policies and procedures to ensure they remain up to date and fit for purpose for the system, staff and members.
· Manage complaints about customer service and aspects related to the administration of Membership, Accreditation and Registration, in consultation where appropriate with the Senior Staff Lead.
· Oversee and contribute to the maintenance of accurate records in CRM; carry out audits/ spot checks on CRM records to ensure quality and consistency of data and manage outcomes and recommendations.
· Oversee all ‘membership’ related provision including but not limited to onboarding, renewals, payments, declarations, and lapsing and where necessary the smooth administration of the PSA Accredited CBT Register, Accreditation and Registration including applications, awards, re-accreditation and audit
· Report and/ or recommend service process improvements initiatives to the Head of Membership Servies where effectiveness of service delivery is seen
· Ensure staff training and development is in place to ensure staff are meeting service standards and legislation requirements.
· Provide operational and data reports for senior management, track progress against KPIs
· Communicate and co-ordinate service development to ensure members have access to and information about their membership, registration, accreditation
· Oversee the management of member contact channels for the Administration of Membership, Accreditation and Registration including email, phone and any other services available for members to contact and receive from BABCP.
· Oversee the coordination of support for the Senior Leadership Team in organising meetings, making notes, carrying out research tasks.
What we’re looking for
· At least A Level qualifications or equivalent professional experience in related field (Business administration, management)
· Proven experience of managing administrative services within healthcare, public, or membership sectors
· Proven experience of supervising / line managing staff and teams
· Experience of developing, implementing and monitoring service standards and or key performance indicators
· Experience of using CRM systems to manage member/customer data, reporting and service delivery oversight.
· Experience of managing customer service issues or complaints and resolving them sensitively and effectively.
· Experience of developing and improving administrative functions and processes
· Strong leadership and people management skills with the ability to motivate, support and develop teams
· Confident working independently and collaboratively in a fast-paced environment
For further information on the role and its requirements, please refer to the full job descriptions and person specification.
BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.
How to apply
Please provide your CV and a response to the questions below by midnight on Friday 12 June 2026.Both your CV and question responses will be used to assess which applications are shortlisted prior to any invitation to interview.
You should provide a response within no more than 150 words per question.
- Give an example, from your experience, of when you have had to manage competing priorities across teams. How did you balance workload, and keep people motivated?
- Explain what you feel good customer service would look like within this role and outline a time, during your career, when you have had to manage customer expectations with what the organisation can deliver.
- Tell us about a time when you have helped to improve ways of working across teams to ensure improved efficiencies for customers or processes. If you came across challenges, how did you overcome them?
Please note
Any CV’s submitted without responses to the questions will not be considered.
If you have not heard from us by 19 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Feedback will be provided to those who are invited to interview.
The client requests no contact from agencies or media sales.
The Diocese of Chester is seeking to recruit a part time Safeguarding Training Administrator who will support the Diocesan Safeguarding Team in the administration of safeguarding training.
The successful candidate will be educated to a good standard and will have excellent administration skills. They will be IT literate, have a proven ability to maintain the highest levels of confidentiality and have experience of working to deadlines. They will be able to work within the ethos, aims and objectives of the Church of England.
For informal conversation, contact Lynn Everton - contact details in the attached documents or via the apply/redirect to recruiter button.
The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.
Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button - or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Closing date: Wednesday 3rd June 2026
Interviews: Friday 12th June 2026
The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
The client requests no contact from agencies or media sales.
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness. nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
Our Central Services team has responsibility for the organisational finance, facilities and central administration function and provides the management team with HR support.
About the role
The Administrator will provide high quality support across the organisation ensuring an effective and efficient operation of the central admin function within the organisation. The Administrator will need to be able to think on their feet, have good time management skills and enjoy carrying out a variety of tasks. You will also be responsible for maintaining and updating the organisational Health & Safety records.
We are looking for a conscientious and skilled Administrator who understands how vital administrative tasks are to a well-functioning, smooth running organisation. You will be based in our Head Office to help ensure that all of the services run efficiently, be a team player with the ability to work independently. You will be responsible for providing a courteous and efficient reception service. Answering and redirecting telephone phone calls, respond and distribute emails, ordering of office supplies and providing recruitment administration and other general administrative duties.
Closing date: 10am, 8 June 2026
Interviews will be held in the week commencing 22 June 2026
Contract type: Permanent
Location: Office based
CV's will not be accepted
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our team in a role that sits at the heart of everything we do, providing hands-on, high-quality and proactive support across communications, events and operations for the Capacity Group.
You’ll spend your time making things happen. The to-do lists you’ll write and the skillsets you engage will vary greatly. Whether it’s coordinating one of our events, scheduling social media content, keeping our CRM system up-to-date or planning a brilliant staff social for the team, you’ll be the kind of person who spots what needs doing and gets on with it.
We’re looking for someone with a genuine can-do attitude, a team player who thrives on variety, keeps calm under pressure, and relishes completing tasks to a high standard while meeting deadlines. You’ll muck in wherever you’re needed, bringing organisational nous and a spring in your step even on the busiest of days.
Our ideal candidate will be a people person, happy to get stuck in, confident building relationships across the team and with external partners, and excited by the idea that no two days will look the same – because at Capacity, they won’t.
It’s a role with variety and scope to develop as Capacity grows, ideal for someone who wants to grow alongside us.
Capacity works at the intersection of designing and doing in public services. Everyday we work with public and third sector organisations to make a p
The client requests no contact from agencies or media sales.
Are you an experienced administrator looking to advance your career in the field of HR? Would you like to work for an organisation that makes a positive difference for communities and improves lives across the UK? If yes, it would be a pleasure to work with you as a key member of our People Helpdesk.
As a People Administrator, you will be supporting all our colleagues across the UK with queries covering the whole employee lifecycle. It is a great opportunity to broaden your existing HR skills or use your admin experience in an exciting and challenging new discipline where your development will be encouraged and supported.
The People Helpdesk plays an essential role in providing an efficient and high-quality administration service, building and maintaining positive relationships with internal and external stakeholders. We are looking for someone with compassion, who understands the importance of inclusion, and can be adaptable, innovative and ambitious as we support the organisation to deliver on our missions.
Key Responsibilities:
Provide high quality, comprehensive administrative support across the employee lifecycle, including recruitment, on-boarding, off-boarding, reward, absence management, and any changes to terms and conditions.
Attention to detail is a key fundamental part of this role, with the ability to prioritise and manage high volumes of work, maintain quality and accuracy and work to competing deadlines.
Developing valuable relationships across the organisation and externally to aid a proactive service for our stakeholders.
Updating and managing our HR management systems, ensuring data integrity and compliance with data protection legislation.
Support the wider People Team with minute taking for meetings and employee relations cases ensuring accuracy and confidentiality.
Be proactive, willing to challenge and have the confidence to identify and recommend changes and improvements.
Demonstrate excellent communication skills and be comfortable using your own initiative.
Interview Details:
Interview Date: W/C 22nd June in our Birmingham office
Format: In Person
Location: Hybrid working/Birmingham (expectation to travel into office)
For an informal discussion about the role, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Strong administrative experience, attention to detail, well organised and can work on own initiative where appropriate.
- Proven ability to effectively manage own workload, multiple tasks and projects.
- Excellent teamwork, strong communication skills and ability to build effective stakeholder relationships at all levels
- High IT literacy, with the ability to operate computerised database systems and experience in the use of Microsoft Office Software in particular Teams, Word, Excel and Outlook.
- Proven ability to accurately record meeting discussions and produce clear, concise minutes.
Desirable Criteria:
- Experience of providing administration support in an HR environment.
- Experience of using HR management systems, preferably Itrent.
- Ability to handle confidential information with discretion: Demonstrates integrity and ensures compliance with GDPR
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
If you are passionate about justice, human rights, and supporting some of the most vulnerable people in society, we would love to hear from you.
Role Overview:
This is a new role. The HR Administrator will play a key role in supporting the HR function, ensuring efficient management of HR systems, accurate record-keeping, and smooth onboarding and offboarding processes for staff and volunteers. This role also provides recruitment support, manages pre-employment checks, and assists with general HR administration.
Reporting to: People & Culture Manager
Hours of work: 15 hours per week. Open to candidates who can work 15 hours across three days.
For further information and application process, please refer to the job pack.
Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.
Only candidates who submit CV and a cover letter will be shortlisted. The cover letter must clearly outline their motivation for applying and demonstrate how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.


