We are looking for a skilled and experienced Administrative Assistant to support our Office Manager and the Involvement, Policy and Research Teams.

You will be organised and efficient, with excellent attention to detail, able to quickly pick up new systems and procedures, and to prioritise and juggle competing priorities and requests. Although able to work with substantial independence and initiative, you will be a team player with excellent interpersonal skills, dealing proactively and confidently with a range of people, tasks and situations.

This is an excellent opportunity for an enthusiastic and ambitious person to work as a key member of a small but fast-paced, delivery-oriented team.

For more information please click on the link below.

Job Description

Job Title: Inspiring Governance Programmes Customer Services Administrator 

Reports to: Head of Governance Programmes, Matching and Customer Services

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3EB

Purpose:  A great opportunity to take on the role within a team delivering government funded programmes. The Charity delivers two Governance recruitment programmes; one for the Department for Education and one for the Education and Training Foundation. Both programmes recruit skilled volunteers to become school governors through working with employers and professional networks and matching them to opportunities within schools and Further Education (FE) providers through an online technology platform. 

This key post within the Inspiring Governance Matching and Customer Service Team is responsible for a range of tasks to support the successful day to day running of the service, supporting multi-school recruiters with successful registration and responding to enquiries, together with delivering various administrative tasks.   

Remuneration:  £20-22k (includes London allowance) per annum pro rata

Appointment Terms:  Preferable immediate start. Contract to 31st August 2020 with possible option for extension

Working Hours: 0900 – 1700hrs with one hours lunch break

Additional Terms: 30 days paid holiday, pro-rata.

Application Process: CV and written statement addressing how the candidate meets the range of  Personal Specification criteria – Applications will not be accepted without a minimum of the Essential Criteria being addressed

The Role

The role works within a friendly team providing day to day customer support for those looking to volunteer as a school governor and those looking to recruit volunteers as school governors. The appointed person will work closely with the Inspiring Governance Programmes Project Coordinator and the Head of Governance Programmes, Matching and Customer Service (who will provide overall direction for this area of work).

In the role you will be expected to:

Deliver a range of customer care processes that support recruiters on a day to day basis, including ensuring that they are registered correctly and responding to any enquiries they may have. This will include large volumes of emails and telephone enquiries and on occasions liaising with V.I.P Volunteers, helping them find a suitable governor position matching their skills and experience to the needs of the Recruiters. This role will have a particular focus on completing daily tasks to support Volunteers and Recruiters in the London and North East regions of England, helping schools to make matches in these areas. The role will also undertake other day to day governance programmes administrative tasks, enquiries and projects as appropriate and ensuring data is clean and up to date.

Key Accountabilities

Day to Day Delivery of the Multi-School Recruitment Process

We work with contacts looking to recruit and appoint governors across a number of their schools or academies and call them ‘multi-school’ recruiters. This includes local authority contacts, clerks and multi-academy trusts.

• To undertake daily the processes that underpin the recruitment of governors for those recruiting for a number of Multi-Academy Trusts, Dioceses and Local Authorities.

Activities include:

• Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Care to support a variety of users recruiting governors for multiple schools;
• Responding to multi-school recruiter enquiries; this includes working with and, developing strong relationships with Local Authorities, Diocese’s and Multiple Academy Trusts in London and the North East of England
• Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce;
• Providing ongoing support to ensure the right volunteers are contacted and placed into schools in the North East of England and London
• Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries

• Using customer care experience to build strong relationships with multi school recruiters; communicating effectively and efficiently (via phone, email), keeping them informed of progress, and supporting them with any difficulties they might be having;

• To communicate effectively and efficiently (via phone, email and in person where applicable) with the Inspiring Governance Regional team (five Regional Managers) who work daily with multi-school recruiters in their regions. This role will work particularly closely with the person undertaking the North East Regional Manager role

Day to day support for  the school governor recruitment process 

• Using Customer Relationship Management (CRM) software, undertake daily processes that underpin and enhance activity around the recruitment of governors. Activities include:  
  • Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Service to support a variety of users recruiting governors including Local Authorities, Dioceses and Multiple Academy Trusts in London and the North East of England
  • Respond to Bespoke Matching requests from daily reports and creating strategies to support the recruitment of governors with focus on London and North East of England Regions
  • Providing ongoing support to ensure the right volunteers are contacted and placed into schools
  • Responding to Regional Enquiries creating new and better processes where appropriate
  • Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce
  • Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries
  • Contacting schools within London to promote the benefits of the Inspiring Governance Service and managing these relationships

• To communicate effectively and efficiently (via phone, email) with schools and other recruiters, keeping them informed of progress, and supporting them with any difficulties they might be having; updating the Inspiring Governance Regional team (five Regional Managers) who work daily with recruiters in their regions if appropriate

• From reports, pro-actively source new recruiters and sign them up to the Inspiring Governance Portal and assist them in creating new Vacancies if required

Support the Match Data Process for the Inspiring Governance Programme

• To support the match data process by manually collecting information and addresses of volunteers matched into governance roles, confirming that information is correct before it is forwarded on to our partners the National Governance Association (NGA) and suggesting any improvements to the system

Undertaking Day to Day Governance Programmes Administrative Tasks  

• Including:
  • To provide daily support managing internal and external enquiries about all aspects of the Inspiring Governance service (including incoming phone calls and emails);
  • To provide administrative support in relation to documentation of enquiries and processes, suggesting improvements where appropriate;
  • To provide support and improvements with the internal process that supports recruiters who cannot find suitable volunteers including documentation;
  • Producing the weekly team meeting agenda and organising room bookings and liaise with other colleagues, and wider Education and Employers staff as appropriate; 
  • Via the use of reports, undertake data audit work including providing support with data cleaning activities and ensuring data on the Platform is up to date (including for example chasing volunteers with incomplete profiles, ensuring matches are recorded accurately etc.);
  • To facilitate the flow of communications between Volunteers and Recruiters for Single and Multi-Schools, school governance/trustee board members

Generic tasks

• General enquiry management of phone calls received for the charity’s other campaigns and programmes and any other tasks that may be deemed appropriate

We are looking for a highly motivated individual who is focussed and capable of absorbing  information quickly and  confidently, handling voluminous workloads in order to meet challenging KPIs. The successful candidate will be passionate about delivering outstanding customer service and developing and maintaining relationships with professional organisations including Local Authorities, Diocese’s and Multi-Academy Trusts, whilst assisting Volunteers to find a suitable governor position. This is an exciting time to join Education and Employers as the charity has recently reached its tenth anniversary and has ambitious plans for the future. As well as an opportunity to join a friendly team you can be involved in making a huge difference to the future of young people in schools.

Person Specification

In addition to your CV, please provide a written statement that addresses all of the criteria in the person specification below. Please make your statement no longer than two sides of A4, giving examples from your professional, volunteering or personal experience.

Skills Required

Essential

• Demonstratable experience of working within a busy office environment
• Previous experience of working in a customer / contact or support service role,
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and complaints and dealing with difficult calls
• Administrative experience with the ability to multitask and mange time effectively
• Excellent standard of English, written and oral communication skills – this will be tested at interview and via a test
• Experience of using a CRM database, MS Word, Excel and Outlook
• Ability to troubleshoot using information within an online system
• Excellent attention to detail, especially when entering data
• Understanding of GDPR within a customer service setting

Desirable

• Experience of working in a charity environment or knowledge of the not for profit sector

• Experience of working in an account management or target driven environment
• Knowledge or Salesforce CRM or other comparative online databases

Knowledge

Essential

• Knowledge of service delivery and factors that contribute to ‘a good service experience’ for ‘the customer’
• Knowledge of equal opportunities and diversity

Desirable

• Knowledge of performance indicators and working within these, such as within a recruitment role
• Knowledge around the role of school governance 

Personal Attributes

Essential

• Flexible with the ability to anticipate requirements and act to provide workable solutions to deliver what recruiters and volunteers need from the service
• Confident communicator who is perceptive to understanding needs/requests and able to action and prioritise these
• Calm and patient when dealing with a range of people
• Ability to work as a team player as well as autonomously towards targets
• Punctual and reliable

Desirable

• Ability to work some evenings and weekends to support events
• Occasional travel to support events, some with overnight stays

Relevant Experience and Attainments

• Experience of delivering a good customer experience in an office environment
• Good level of education, ideally at graduate level

Education & Employers Charity

Education and Employers is a national charity that was launched in 2009 with the aim of ‘ensuring that every school and college has an effective partnership with employers to provide its young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential and so to secure the UK’s future prosperity’. The charity works to achieve this by working in close partnership with leading national bodies representing schools, colleges and employers.

The Charity runs several volunteer programmes in addition to Inspiring Governance ; Inspiring the Future, Inspiring Women and Primary Futures uses a bespoke match-making technology which connects state schools and colleges with employers and people from the world of work.

The charity also undertakes research on education and employer engagement. Our pioneering research has led the way in improving the quantity, quality and relevance of research into employer engagement in education and is now quoted through government policy and by other key practitioners.

Governance Programmes

Education and Employers is the lead contractor for two governance programmes:

1. The Inspiring Governance Service recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. The programme is delivered with the National Governance Association, who provide training and support to those placed into governance roles. A regional team works across England to recruit volunteers (primarily working with business and professional networks and large employers) and generate interest from recruiters to register their vacancies with the programme. The programme is delivered for, and funded by, the Department for Education and will initially be delivered over a 4-year period from September 2016.
2. The Inspiring Further Education (FE) programme recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. Board vacancies for FE are more akin to Non-Executive Director roles and from this programme perspective at this stage are primarily from Further Education Colleges but can also be with other smaller further education providers (such as adult further education providers). The programme is delivered for, and funded by, the Education and Training Foundation and has run since April 2017, initially on a one-year contract which has been renewed for a further year until March 2019.

The Governance programmes are delivered by a friendly team made up of London based and regional staff.

Description:

Our organisation provides a support service to single homeless adults who are vulnerable and have support needs, including accommodation.

The role of the administrator will be to provide comprehensive administrative support to all teams including the Property acquisition and Maintenence Team, Support Team, and/or Finance Accounts.

This role is to ensure the smooth running of the organisation and therefore working with all teams efficiently is an essential part of the daily working practice.

Specifications:

• Have excellent communication skills
• Be organised and be able to prioritise your work to meet specific deadlines
• Have excellent knowledge and understanding of systems such as Microsoft Office including 365, One Drive, Outlook, Word and Excel and be willing to learn any new systems that the company decide will make their output more efficient.
• Have a meticulous eye for detail

• To be able to create systems that will add to the efficiency of the Administration Team.
• Proficient in letter writing, sending and receiving emails and understanding the protocol and regulations set by the New GDPR (Data Protection)
• Be able to set up and maintain team calendars and be able to make appointments using the calendar invitation facility on Microsoft Outlook
• Be able to work alone using your own initiative and also in a team to attain joint goals
• Be willing to undertake administrative tasks that are required by any of the teams and or the Directors.
• Proficient in producing factual and detailed reports.

Role:

• Write letters using current templates and create new templates as and when required.
• Produce Agendas and take minutes in team meetings and distribute to the relevant staff.
• Create new client files (paper and electronic) and other files as requested by your Manager.

• Place orders for furniture or other items requested and confirm delivery of such items. Be able to make purchase orders and maintain current monitoring systems.
• Support all teams with administrations tasks as and when requested, and provide them with any required information.
• Ensuring new property acquisitions are completed and furnished smoothly and efficiently
• Ensure that important information is passed on to the relevant member of staff
• Provide your manager and or the Directors with records or reports as required
• Provide your manager with budget figures and or any other reports as they are requested
• Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics.
• On occasion, you may be required to work over your normal working hours to complete a task on a deadline.

Job title: Maintenance Administrator
Salary: £12,722.88 per annum (starting salary subject to experience)
Location: National Cat Centre, Chelwood Gate
Job type: Permanent
Hours per week: 19 hours a week
Closing date: 02 February 2020
Interview date: 12 February 2020

Please be aware this is a part time position, working 19 hours a week on Monday, Wednesday and Thursday.

An opportunity has arisen for a Maintenance Administrator to join our busy property team at our National Cat Centre in Chelwood Gate.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

The property portfolio is diverse and nationwide, including centres, shops, residential units, leased property, legacy land and buildings and the National Cat Centre. The property team provide real estate advice and professional surveying services to the charity as a whole. The work will be varied and, at times, quite fast-paced, reflecting the size and nature of the property portfolio

You will be responding to e-mail and telephone requests from shop and centre colleagues for reactive maintenance. Arranging for contractors to carry out repairs and rectification works. Liaising with in-house and external surveyors. Keeping accurate records using the property management database. Liaising with managing agents, shopping centre facilities managers, neighbouring tenants, property owners, and other parties.

This is an opportunity for you to provide high quality property maintenance support to the operational and retail arms of the organisation and to make a significant difference to our work in helping cats. The position would suit a confident person with an excellent telephone manner, written and verbal communication skills, a methodical and analytical way of working, and a collaborative attitude. No previous property experience is required, as training will be given.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

For further details please download the job description below:

• JD attached
• Candidate information sheet attached

Administrator – Apprenticeship Programme

You will join our friendly Birmingham based team as an Apprenticeship Administrator.

Administrator Responsibilities:

- Manage the administrative arrangements relating to apprenticeship documentation, ensuring compliance with policies and regulations.
- Respond to learner enquiries / problems, offering information, advice and guidance on a timely basis and to satisfactory resolution in line with the apprenticeship framework. Follow up on enquiries from prospective and current learners and employers.
- Liaise with CIPFA’s delivery partners to ensure apprenticeship data is complete and validated.
- Use DAS and other government systems to manage data entry initiating apprentice starters and managing ongoing learning administration with careful attention to data protection requirements.

Administrator Requirements:

The role of an Apprenticeship Administrator plays an important part in providing efficient and effective administrative support for all learners and apprenticeship training activity for CIPFA’s level 7 professional accountancy qualification and our delivery of AAT at levels 3 and 4.

You need the ability to interact well with people at all levels within the organisation and be proficient in the use of MS, Word, Excel, PowerPoint and Email. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements would be a distinct advantage.

About CIPFA Chartered Institute of Public Finance & Accountancy:

The Chartered Institute of Public Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services and is a strong advocate for sound public finance management and innovative public service delivery.

Our members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

Location: Birmingham, West Midlands

Job type: Full Time, Permanent, 36 hours per week, normally between the hours of 9.00 am to 5.00 pm

Salary: £20,000 per annum

Benefits: 25 days annual leave, up to 10% employer's pension contribution, Season ticket loans, Employee Assistance Helpline, Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 28th January 2020

You may have experience of the following: Office Administrator, Office Assistant, Apprentice Administrator, Admin Assistant, Administration Apprentice, Administration, Office Administrator, Administration Assistant, Administrator, etc.

Ref: 91536

If you are an optimistic, solution-focused administrator with a ‘can do’ attitude who is looking to develop your career, we have an exciting opportunity for you to play a key role providing a range of efficient secretarial and administrative services to our Chief Executive and Leadership team.

As the Administrator for the Leadership Team you will report to the Leadership Team Administration Manager to set up and maintain effective administrative processes and help service our Board of Management and Committees including minute taking at meetings.

We are looking for a bright, enthusiastic, proactive and well-organised person for this Administrator role. You will enjoy dealing directly with the public or customers in a busy service environment.  To succeed, you will have the ability to work as part of a team and to initiate and maintain highly positive and effective working relationships with others.  You will also have strong IT/typing skills, good practical knowledge of Microsoft Office, good written skills and excellent attention to detail.  Other requirements are the ability to handle responsibility and manage your time and work to multi-task and deliver against agreed deadlines.

We seek to develop fast, self-motivated learners with transferable competencies and skills rather than expecting you to have necessarily worked in the same kind of role or organisation before.

In return, we offer a range of benefits including a 6% pension contribution and generous and very popular flexi-time scheme enabling you to balance your work and home life and accrue additional days off work to supplement your 25 days annual holiday.

We also offer a genuinely great place to work. People describe our office space as “amazing”. You will receive supportive and empowering line management, with access to a wide range of opportunities to learn and to develop your skills and career. We aim to give all our staff a voice in the way St Mungo’s does things.

We are an accredited Investor in People and have won awards for our diversity practices.  We actively welcome people from all communities to work with us, people with disabilities and people with lived experience of homelessness and using support services.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we would love you to apply.

Closing date: 10am on Wednesday 05 February 2020.

Assessments and Interview: Thursday 13 February 2020.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2019. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

The only UK charity solely dedicated to providing cancer bereavement support is looking to take on a part-time administrator (2 days / 16 hours per week) as it embarks on an exciting phase of going from providing local to national support. The position has a salary of £25,000 pro rata (FTE equivalent). 

The Loss Foundation has established a strong core and is now in a great position to extend its reach and support. This role provides a fantastic opportunity to work across a range of areas and to join a team of compassionate and forward thinkers. 

The role is based out of a shared working space in Kings Cross, Central London, and there is the opportunity for some home working. There can be flexibility on how the hours are allocated across the week.

This is a great opportunity to work for a growing charity that makes a big difference, and in a flexible role. Interview date will be set for the end of February / early March 2020.

Please note we are offering an initial one year contract with a view to extending to a permanent contract. There is flexibility for the two days worked but there is a preference for the successful candidate to work on Tuesdays.

MAIN TASKS
The role will involve:

- General administration duties
- Email and telephone correspondence
- Responding to enquiries from the public, which may include dealing with emotive content
- Spreadsheet creation and maintenance, and data inputting
- Development and maintenance of a customer relation database
- Maintenance of social networking sites
- Liaising with professionals, volunteers and other services
- Coordinating schedules, staff and volunteers
- Organising and scheduling charity events, and updating our website's calendar
- Basic finance (organising payments)
- Basic fundraising applications
- Taking minutes at meetings
- General charity and Board support

The position will require excellent verbal and written communication skills, and would suit somebody who has previous administrator experience.

PERSON SPECIFICATION: ESSENTIAL:

• Experience in administration
• Excellent written and verbal communication skills
• Meticulous attention to detail
• Excellent organizational skills
• Good people skills
• Sensitive and empathic manner
• Knowledge and experience of up-to-date social networking
• High level of I.T and computer skills
• Ability to take initiative and a forward thinking approach

PERSON SPECIFICATION: DESIRABLE:

• Experience in administration in the third sector
• Experience in fundraising
• Ability to provide creative and innovative ideas for charity development

If you are interested in applying for this role, please send a copy of your CV and a cover letter (explaining your interest and relevant experience) via the apply method below. Applications without a cover letter will not be considered.

We look forward to hearing from you!

The Brent Centre for Young People is looking for a dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and mental health needs. It also has an international reputation and delivers world-leading evidence-based practices to young people across North West London. In 2018/2019, through its in-house and outreach Services, the Brent Centre helped over 700 young people to be healthier and better prepared for adulthood.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This applicant would be committed, enthusiastic, confident in Information Technology, able to maintain a client database, a good team worker with good client focus skills, reliable, adaptable and flexible, able to work up to 7pm on Mondays and Tuesdays and 8pm on Wednesdays and Thursdays, excellent organisational, communication and interpersonal skills, to produce work of a high standard, demonstrate a high level of professionalism and confidentiality, and be able to manage own work to meet deadlines. The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work. Experience with young people or with mental health is advantageous. 

The candidate will have excellent skills, when carrying out duties of the post.

An exciting opportunity has arisen to join the flagship charity of a Great Twelve London Livery Company

THE SALTERS' INSTITUTE PROGRAMME ADMINISTRATOR

The Salters’ Institute is the Flagship Charity of the Salters’ Company, 9th of the Great Twelve City of London Livery Companies.  Following the success of its Centenary in 2018, the Institute’s current focus is the expansion of its programmes.

A key responsibility of this particular role is to assist with the Salters' Festivals of Chemistry for Years 7, 8 and 9 held annually around the UK and Ireland. 

Responsible to:

The Clerk

Responsible for:

Assisting in the co-ordination and administration of Festivals and Institute projects as directed.

The Programme Administrator will work in partnership with the Programme Co-ordinators.

FESTIVALS OF CHEMISTRY

1. Respond to enquiries about the Festivals from schools.
2. Encourage schools to enter for the Festivals, process entries and maintain contact with the schools.
3. Prepare certificates for Festival attendees.
4. Prepare and pack prizes for Festival attendees.
5. Prepare a pack for Festival hosts to ensure they have everything required to run the Festival.
6. Prepare and dispatch boxes, prior to each Festival, to the host.  These contain prizes, certificates and Salters' publicity material.
7. Regularly update information and feedback on Festivals on Twitter.
8. Make arrangements for Salters' representatives attending each Festival, to include provision of programme, map etc.
9. Invite and make arrangements for visitors to the Festivals to include provision of programme, map etc.
10. Represent the Institute at a number of Festivals.
11. Help publicise all the activities of the Institute. 

General Responsibilities

1. Update and maintain the Salters' Contacts Database as required.
2. Attendance at other meetings, seminars and conferences as required.
3. Answer general telephone an email enquiries.
4. General office duties to include photocopying, filing etc.

Other Responsibilities

1. The Programme Administrator will be expected to assist and liaise with the Programme Co-ordinators as required.
2. The Programme Administrator will be expected to undertake any other reasonable duties as directed by the Clerk.

SKILLS AND EXPERIENCE REQUIRED

Essential

1. Excellent planning and administrative skills
2. Ability to communicate clearly and enthusiastically both internally and with a broad range of stake holders
3. Ability to prioritise and manage a variable workload with a flexible approach to work
4. Regard for detail, deadlines and delivery
5. A self-starter with an ability to work well independently and as a member of a team
6. Excellent office skills, including databases and their application, word processing and spreadsheet packages, experience of Microsoft Office an advantage. 

Desirable

1. A good working knowledge of social media platforms
2. General understanding of UK education system

TERMS AND CONDITIONS

The appointment is a six month contract.  Immediate start preferred.

Hours - Normal office hours are 9.00am to 5.00pm, Monday to Friday but some weekend and evening work may be expected and may include overnight stays outside London.  Based near Moorgate tube station.

Holidays - 25 working days for the year, plus public holidays (pro-rated for 6 month contract)

Salary - £12,500 (£25,000 per annum) + generous benefits package

The successful applicant will be subject to a Disclosure and Barring Service Check

We are seeking a highly motivated Recruitment Administrator to join our Recruitment team based in our friendly, busy Head Office near the town center of Stockport, 5 minutes’ walk from the train station. This would be a great opportunity for a graduate who has interest in developing a career in Recruitment for a not-for-profit organisation.

For this interesting and varied role you will be responsible for proofing and advertising recruitment focused job advertisements online, in addition to the production and review of associated job descriptions and interview question sets. Additionally, you will provide first class customer service to applicants and managers and will support the wider Recruitment department with other functions such as the processing of applications, maintaining department records, Probationary Review paperwork and dealing with applicant queries.

As part of a central department of the organisation, other duties central to this role will include providing supporting with scheduled CQC inspection requests and the maintenance of related systems and records.

You must have excellent written and verbal communication skills with the ability to work flexibly under pressure in order to meet deadlines. You will have proficient working knowledge of Microsoft Office packages including Word and Excel and will have a confident but polite telephone manner. Additionally you will have strong administration skills and an excellent standard of English to proof read text for inaccuracies and create high standard role specific texts.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support. We are a proud Stonewall Diversity Champion organisation and holder of the Investors in People Silver Award.

Our range of employee benefits includes:

• Guaranteed Contracted Hours, 37.5 hours per week

• Free life assurance

• Pension with company contribution

• A range of employee discounts

This is a full time role over five days with occasional weekend shift support for our Out of Hours On-Call desk. Interviews are intended for 28 January 2020.

Office Administrator

Permanent contract until 31.03.2021

21 hours per week (Flexible, Monday - Friday, 9am - 5pm)

£23,721 per annum / pro rata

The Children's Society, 21-23 Broadway, London, E15 4BQ

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support young people when they are most vulnerable and in are in need of help.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us to maintain and develop innovative systems to support our staff to work effectively in our services around the country.

We are looking for a well-organised and efficient Office Administrator to join our busy Hub, to assist in providing competent and well-ordered administrative services and to help with clerical and practical duties supporting the London Hub's many services and staff members.

We are currently looking for an enthusiastic and keen person to join our dynamic, ambitious team.

A key part of this role will be your ability to provide administrative support to the Area Manager, Operations Manager, Admin & Finance Manager and team colleagues ensuring a high level of confidentiality is maintained.

In order to be successful in this role, you must have:

-The ability to prioritise and manage own workload

-Clear & effective communication skills

-Knowledge of IT Systems

-Planning & time management skills

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of young people in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 11pm on Sunday 16th of February 2020.

Interviews will be held on the week commencing Monday 2nd March 2020.

Service Administrator

Salary: £18,372 - £20,142 per annum FTE

Full-time (37 hours per week – Monday to Friday 9.00am to 5.30pm) If you are interested in applying and need greater flexibility in terms of the hours worked, please include this in your application.

An exciting opportunity has arisen for a Service Administrator to join the care team based at the Borehamwood office.

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995.  The charity works to ensure that all Hertfordshire’s unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring.

Our Care Service has provided reliable, flexible, and truly person-centred care for more than 25 years. For some carers a great break is the best support, as it enables them to have time to themselves and a life outside of their caring role.

Carers in Hertfordshire have joined forces with Crossroads Care Hertfordshire South, so they can strengthen the services and support for unpaid Carers and the people they care for. 

The ideal candidate will have outstanding organisational and interpersonal skills with the ability to communicate at all levels. You must be able to prioritise your own workload, remain calm under pressure and have excellent attention to detail.  This role requires you to be flexible for the needs of the business and work within a team setting.  

A good standard of IT Skills and a full driving licence with access to a roadworthy vehicle, suitably insured for business purposes, is essential.

Applicants must be Microsoft Office/Office 365 literate, have experience of working in a public facing environment and be willing to attend events.

Closes: Monday 3rd February 2020 at 09.00 a.m

Interview date: Monday 10th February 2020

ADMINISTRATOR, HOUSING MANAGEMENT SERVICE, NOTTINGHAM, TEMPORARY, MATERNITY COVER 12 MONTHS, FWRK03 £16,296 - £17,811 (PRO-RATED RATE OF PAY: £9,910 – £10,831), 22.5HPW (JOB SHARE – WORKING MONDAY, TUESDAY AND WEDNESDAY)

We are looking to recruit an Administrator to contribute to the running of Framework’s Housing Management service. All Framework housing is supported and tenants receive frequent support from relevant internal and external services. 

The service carries out the housing management functions for all properties and tenants.  These functions are rent collection and maximisation, lettings, dealing with anti-social behaviour, repairs and maintenance and providing advice and assistance through signposting to relevant services.  The role of the Administrator is to assist a team of Housing Officers in their role.

We are looking for someone who:

• Can produce high quality written work

• Has Excellent IT skills

• Is conscientious and accurate with paperwork

• Can organise their own work

• Is a good communicator

• Has some understanding of housing Management and the landlord/tenant relationship; or a willingness to learn

Previous Applicants need not apply

For more information, please contact: Sarah Cottrell

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

The focus of the job is to provide administrative support to the Schools Programmes team in EDT’s Midlands region, which consists of approximately 6 people based in either Nottingham or Birmingham

REPORTS TO: UK Head of Experience Days and School Programmes Midlands

LOCATION:  Nottingham

HOURS:  Part Time – 22.5 hours a week

SALARY BAND: £10,000 Part Time

DUTIES AND RESPONSIBILITIES

As an overview, the Schools Programmes team organises interactions between young people and employers designed to promote careers that use the STEM subjects (science, technology, engineering and maths). These interactions can last anything from a day to several months. Our programmes often start or end with launch or celebration events held in schools, universities or companies.

This job is varied and involves contact with people within EDT and also externally, particularly in the schools and companies we work with. Some examples of the type of work involved are:

• Helping to organise events in a range of different venues, ranging in size from a few people attending to major events involving hundreds of people
• Responding to enquiries via telephone, email or face to face
• Producing documentation, information packs, certificates etc. for major events
• Ensuring our CRM database is maintained and used fully
• Helping with the general running of the office e.g. mail, stationery, general upkeep

PERSON REQUIREMENTS

These are the main requirements for this role, which candidates must have:

• Can work confidently with a range of people e.g. students, teachers, employers and EDT colleagues to build effective relationships
• Can produce clear and concise written communications e.g. emails, reports, brochures
• Must have excellent attention to detail
• Experience of working on computerised record systems and be familiar with Microsoft Office
• Able to plan their own work effectively, to meet deadlines and targets without close day to day supervision
• Comfortable working in a team, with members based in different locations in the region
• Must have a flexible approach to work and be able to respond quickly to changing priorities
• Must be able to identify problems and suggest ways to improve the way we work

In addition, having an appreciation of the current issues facing employers and schools would be an advantage.

Special conditions:

The successful candidate will be required to fulfil an enhanced DBS check, hold a current driving licence and have access to their own transport.

The post holder will be required to attend meetings and to travel off-site occasionally, possibly involving over-night stays, and may be required to work very occasional weekends.