Administrator jobs

Join Housing Matters—a housing advice and advocacy charity—as our Communications and Fundraising Officer. 

You’ll manage our day-to-day communications across social media, email updates, and online resources, as well as support with key income generation working alongside our Director and external Trusts Fundraising consultant. This is a great opportunity for someone with a good track record of income generation and a passion for sharing our organisations impact through effective communications.

Essential: 

• 2+ years’ experience in trust fundraising or similar 

• Strong writing and digital communication skills 

• Familiarity with WordPress, Mailchimp, and social platforms 

Benefits include: 
25 days holiday (pro rata), flexible/hybrid working, pension scheme, employee wellbeing support. 

Job reference: FSWBH20/Aug25
Location: Brighton & Hove
Hours: 20 hours per week, across a rolling 7-day rota (includes sleep-in shifts)
Contract: Permanent
Salary: £26,994 FTE, pro rata (£14,446 actual)
Additional pay: £30.00 per sleep-in shift
Annual Leave: 27 days pro rata, plus statutory holidays and 3 additional days at Christmas
 

Are you looking for a new challenge and a genuinely rewarding role?

We are seeking two dedicated and empathetic Support Workers to join our Stopover Supported Housing team in Brighton & Hove.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our low to medium-level support projects, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

· Paid sleep-in shifts included

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings, weekends and sleep-ins

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

To Apply:

Please visit our jobs page to apply please visist the Impact Initiatives website.

Additional Information:

• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
• Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: Monday, 1st September 2025
Interview dates: Week commencing Monday, 8th September 2025

The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing  long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.

Closing date:  29 August 2025

Interview date:  10 September 2025

Location: Hybrid working with multi-site working
across both sites, Selly Park and Erdington

Hours: 15 hours per week

Salary: Corporate Band D - £15,050 (£37,627 FTE)

DBS: Basic

At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

We are looking for a talented HR professional to join our busy and enthusiastic team. This is a role for with a Learning & Development focus. We are looking for someone to design and deliver our leadership and management development, including management of the apprenticeship levy, our work experience programme and working with our managers on succession planning.

You will primarily support all areas of the Hospice. You will be able to quickly establish credibility and positive relationships with people and enjoy working in a highly collaboratively way. You will be a confident and credible communicator, able to influence and act as a trusted advisor.

What We’re Looking For:

· Educated to CIPD Level 5 or equivalent, or specialist underpinning theoretical knowledge
supported by considerable relevant practical experience and evidence of continuous
professional development

· Considerable experience of delivering a high-quality People customer service within a
complex and diverse organisation

· Up to date knowledge of employment legislation, case law, HR best practice and it’s
practical application, including learning and development

What we offer in return:

· The opportunity to be part of an amazing growing charity

· Competitive salary, generous holiday entitlement, wellbeing programmes, Reward Gateway retail discounts & financial tools, access to car fleet/cycle to work scheme, discounted events tickets

· The opportunity to develop your HR career within the Charity sector

�� Together, we can make every moment count. ��

To view the full job description for this role and to apply for this vacancy please visit our jobs portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Cambridge Science Centre is looking for an enthusiastic person to join our team of Science Communicators. As a Science Communicator, you will be involved in all aspects of our delivery of hands-on science, technology, engineering and maths to young people with schools and communities – from single day events to multi-month pop-up science centres around the region.

CSC has moved to a new, state-of-the-art home on the iconic Cambridge Science Park. This new location allows us to draw on the world’s leading STEM institutions and open them up to surrounding communities and visitors to support better education, future careers, and life opportunities.

Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability.  You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.

We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values.  We also need that person to understand the demands of running a small organisation and the importance of partnership working.  No day is the same and flexibility and adaptability are essential!

For instructions on requesting an application pack please visit our website. 

Closing date Wednesday 17th September 2025.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
• have experience of working with young people, including a knowledge of substance use and its impacts
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• enjoy working remotely in a small and busy team

COMMUNITY HUB LEADER

Oasis Hub Woodview, Woodview Drive, B15 2HU

Full-time (40 hours per week, 1 FTE), Permanent Contract

Salary: £35,217 per annum

Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham. 

The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.

This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.

Some of the specific duties of this role include:

· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.

· Building supportive working partnerships across the community and various groups.

· Leading strategic development (e.g. comms, income generation, MEL)

· Planning, resource and coordinate the community plan, measuring impact.

· Working closely with the academy safeguarding team on Early Help and family support.

· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).

This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:

· Experience of leading community delivery and growing projects from start-up phase.

· Innovative use of resources and budget management to maximise funding.

· A thorough knowledge and understanding community work.

· An education to degree level or equivalent and /or relevant professional qualification.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

For full details please go the Oasis UK charity website.

Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.

For an informal conversation about the role, please contact us via the Oasis UK charity website

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Wednesday 24th September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Community Fundraiser

(Maternity Cover – Temporary)

£29,217 per annum

37.5 hours per week

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays, Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, Free roadside parking off site, Free DBS check.

Closing date for applicants: 15th September 2025

First interviews via Teams: 22nd September 2025

Second interviews: 1st October 2025

Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

You’ll be responsible for developing and maintaining our growing community fundraising income stream by empowering and inspiring the community of Nottinghamshire to actively fundraise for Nottinghamshire Hospice.

Our focus is on giving supporters the tools and support to champion our organisation whilst having fun and making as much money as they can to support our patients.

The role will do this by focusing on;

· Increasing our presence and fundraising income from local communities.

· Growing and then maximising the income from supporters who choose to fundraise for Nottinghamshire Hospice.

· Storytelling and communicating the impact fundraising has on those we support

· Recruiting and supporting a team of volunteer community fundraisers.

· Recruiting event participants and supporting their fundraising activities and developing a Hospice events programme that focuses on return on investment.

This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.

About the Role:  We wish to appoint a Social Media Coordinator to join our small Communications and Engagement team.  This is an exciting opportunity to increase the engagement of the Diocese of Winchester through digital media channels.

You will be responsible for sharing the life of the diocese and positive content about Christian faith through social media with particular relation to sharing news and stories about the 2025 Bid for national funding (awarded by the national church to dioceses to support them to undertake transformational programmes aimed at revitalising mission and ministry and growing the Kingdom of God in terms of numbers of worshippers and depth of faith). 

This role also includes equipping our churches to reach out using digital tools and social media platforms with a particular emphasis on younger audiences, in line with our Bid’s priorities to grow younger and more diverse as a diocesan community. 

Our values

• Serving - Our diocese has played a major role in shaping this nation, and the life of the diocese is still marked by loving service, in innumerable ways, reaching out in love to those on the margins, serving the wider community, the nation and the wider world.
• Learning - Our diocese has been a major engine of Christian learning and education, from the time of King Alfred onwards, and remains a centre of education, learning and discipleship, through its universities and colleges, through its schools and churches.
• Growing - Our diocese has been a huge catalyst for church growth and mission. Today, we are still working for the revitalisation and renewal of our churches, equipping and enabling them for the challenges of this generation and beyond, nationally and internationally.
• Loving - Our diocese has emanated love that has changed our communities and the wider world. Today, as people encounter our churches, schools and chaplaincies, they find themselves brought face to face with the love of God in Christ, and find their lives changed as a consequence.

Job Summary

• Developing the diocese’s social media presence on its current platforms – Facebook, Instagram, LinkedIn– developing content and campaigns according to an annual content plan which incorporates all church seasons, awareness days, liturgical events, as well as sharing the key messages and events from the Diocese particularly in relation to the 2025 Bid for national funding. 
• Working closely with the Comms team, Strategic Development team and senior staff to identify stories and examples of good ministerial practice and creative ideas that can be communicated with our wider diocesan community through social media, fostering a culture of information and ideas sharing across the diocese. 
• Being part of wider strategic conversations to consider the role of social media in how the diocese can effectively communicate information about the Bid process and how benefices can engage with it, particularly in communicating with children, youth and families and youth leaders. 
• Assist with the development of a strategic plan which grows the diocesan presence on new platforms, such as TikTok and BlueSky, with the specific aim of generating content that reaches younger audiences and that is more missional and ‘gospel-centred’, keeping up to date with online trends.
• Working closely with Mission and Ministry Team to communicate their training and events in ways tailored to younger audiences, and building collaborative networks of young people and youth leaders and comms people around the diocese who will share our content. 
• Equipping our parishes with digital skills in using social media through training, getting them started on appropriate platforms and advising them on content and strategy to connect with existing and new audiences, as part of a suite of interventions offered as part of the 2024 Bid for funding and aligning with aims to help our diocesan community grow younger and more diverse. 
• Using online tools in data analysis, reporting on social media engagement, and scheduling tools such as Buffer. 
• Engaging with other social media users within and outside our community, including regularly interaction with parishes and diocesan communities, sharing their stories and commenting, replying to messages and queries, and being an ambassador for the diocese and our Christian faith and values. 
• Ensuring our social media platforms allow stakeholders to provide comments and feedback on all that we do and to create a culture of shared ownership and storytelling. 
• Working consistently within and upholding the diocese’s brand values/tone of voice and within the Archbishop’s social media guidelines as well as the diocese’s own social media policy.
• Supporting the other members of the comms team with creating designed content using tools like Canva and video for use on social media sites and offering creative ideas within the team context.

Key role requirements

This is an office-based role, with the expectation to work from the office 1 day per week.

About you

We are seeking someone who can demonstrate the following qualifications, experience and skills:

• Educated to at least degree level is preferable
• An excellent level of English is essential
• Good skills in both written and verbal communication
• Experience of using social media and designing campaigns to share stories of Christian faith, grow online community and reach younger audiences
• Some experience with audio, photography, video editing for multi-channel use
• Familiarity with graphic design tools such as Adobe Creative Suite or other editing tools
• Experience of working within, or alongside, the Church of England or another Christian charity or mission organisation desirable

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £30,366 per annum.  Approx £12,146 per annum for part-time – 2 days/14 hours per week.

Your Benefits

• 25 days annual leave plus eight bank holidays (pro rata for part-time)
• Employer’s pension contribution of 10% of your salary
• A recently refurbished office environment with landscaped gardens and plenty of on-site parking
• Access to Health Assured, an Employee Assistance Programme 

For an informal discussion about this role please contact Jemima Lewis, Head of Communications and Engagement via email.

CVs not accepted. To apply, please complete and return the 2-part application forms.

Applications must be received by 12 noon on 11 September.  Interviews will be held on 25 September in person at Old Alresford Place, SO24 9DH. 

Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.

We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.

This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.

We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime. 

Please see the job pack for more information. 

Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.

We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.

You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

Two reasons why you should join Ella’s
 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
    

2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Job description and person specification

Service delivery

• Lead the day-to-day management of Ella’s safe houses, and outreach services

• Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs

• Ensure casework systems are used consistently and effectively across the team

• Oversee accurate and timely completion of risk assessments, support plans, and case notes

• Provide emotional support and hands-on casework guidance where needed

• Coordinate referrals and ensure women are welcomed into the service with care and dignity

• Lead regular reviews of support plans to ensure women are progressing through recovery stages

• Ensure a smooth and responsive referral process into Ella’s services

• Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes

• Contribute service data to support funding applications and impact reporting

• Provide regular service updates to the Head of Services and contribute to strategic conversations

Volunteer coordination

• Induct, train and oversee social work students and/or interns placed within the home

• Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors

• Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these

• Provide regular supervision to students and interns

Safeguarding & health and safety

• Act as Safeguarding Lead for frontline services

• Manage all safeguarding concerns in line with Ella’s policies and procedures

• Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes

• Promote a safe working environment for staff and service users, including regular risk assessments

• Ensure all frontline staff are trained and confident in safeguarding procedures

• Respond calmly and professionally to emergency situations

• Protect the confidentiality and security of all Ella’s locations

• Ensure robust procedures are in place for health and safety across safe houses

Team management

• Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.

• Lead recruitment, induction, and training for frontline staff and interns.

• Manage the internship programme, including allocation, supervision, and development.

• Coordinate regular team meetings and reflective practice sessions.

• Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.

• Oversee team and managers rotas and ensure staffing for on-call cover.

• Contribute to the recruitment and retention of a strong volunteer and intern team.

• Monitor and review demanding caseloads to support effective casework and prevent burnout.

Service development and partnerships

• Identify gaps and opportunities for improvement in service delivery.

• Implement structural changes to improve quality and efficiency of support.

• Build and maintain local partnerships within the VAWG and anti-trafficking sectors.

• Represent Ella’s at operational-level partnership and multi-agency meetings.

• Contribute to the development of service-related policies, ensuring input from staff and survivors.

• Work alongside the Head of Services and senior management team to shape future service plans.

Benefits

• Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.

• We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.

• Access to a professional supervisor.

• 28 day holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

• The role is subject to a 6-month probationary period.

• The postholder is expected to take part in the out of hours on-call service.

• Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.