Administrator Support Officer Jobs in Birmingham

About the role:

On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.

An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.

The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.

Salary: £35,000-£40,000 per annum 0.8 FTE

About you:

You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.

You will be comfortable in working closely with a Senior Leadership team and Board.

With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.

The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.

A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.

About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.

Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.

This is a new role to support Youth Futures achieve their ambition as part of their strategy to influence employer behaviour and practice to support more young people into employment.

• We are looking for a strong organiser, someone who can collaborate with members of the team and wider colleagues to ensure projects are delivered on time and to a high standard.
• Project management and co-ordination is key, helping to develop our internal processes to plan and manage our work and bring more transparency across the organisation.
• The role will also include engagement with employers and senior representatives from our employer networks, ensuring that we deliver end-to-end relationship management.
• This role will have some responsibility for partnership contracting and coordinating legal queries and responses, so attention to detail and accuracy is key and working collaboratively with colleagues in key directorates.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download the Recruitment Pack.

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer during a pivotal time for the CDFI sector.

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude, we want to hear from you!

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Assisting in the delivery of key work streams and projects, including the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for training delivery.
• Supporting Programme Managers to monitor project progress, identify issues and solutions, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme board meeting and meetings across Responsible Finance, including schedule and arranging, developing papers, and effective minute taking.
• Supporting aspects of Responsible Finance’s communications activity including updating and generating content for the website, surveys, member and stakeholder newsletters and social media channels and supporting the effective delivery of events.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, supporting policy consultation responses and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and will have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

Location: Remote, with expenses paid travel around the UK, 6-9 times per year

Reporting To: Programme Director

Date Closes: Thursday 3rd April 

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

If you are interested in this exciting opportunity please apply via the Careers4Change website as indicated below. 

Important - Due to volume of applications already received for this role, we expect we will be closing applications early. If you are interested in this role, we recommend applying as soon as possible. We will not be able to consider applications after the vacancy closes.

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

Financial & Administration Officer

Part-time home-based role with flexible working hours

The Douglas Bomford Trust is a small grant-making charity supporting those who work in and study the broad field of agricultural engineering. 

The administration of the Trust is undertaken by a Technical Secretary (TS) and a Financial Administration Officer (FAO), the Technical Secretary being responsible for dealing with applications and ongoing awards, and associated activities.

The current Financial Administration Officer wishes to stand down at the AGM to be held in November 2025, having worked with the Trust since 2007. It is hoped that the successful candidate will attend the April Trust General Management Meeting (scheduled for 9th April 2025), then liaise with the current FAO to gradually assume responsibilities over the summer months ready for November AGM. Experience in or familiarity with the agricultural or education sector would be useful for this role.

The primary duties of the role are:

· the maintenance of the Trust records, both financial and general,

· paying of grants etc

· working with the TS to plan and hold trustee meetings, including taking minutes

· updating the Trust website

· maintaining records for Charities Commission and Companies House

The role is undertaken on a self-employed basis, with hours worked charged quarterly; the proposed hourly rate being £30/hour. The hours are variable but generally average at 140-150 hours pa. Trustees’ meetings are held twice yearly usually in April and November, with the workload being heavier in preparation for and after these two meetings. (Latterly, one of these meetings is held virtually and one at an institution in receipt of a grant for a PhD student etc.) Other ad hoc meetings with investment managers, trustees may be attended (often virtually).

Liaison with TS is by phone/Zoom etc.

The registered office of the Trust is currently at Cranfield, within the offices of the Institution of Agricultural Engineers; archives are stored at this location. However, the role does not require regular access to these, and a potential candidate is not required to be local to this site.

How to apply

Please submit CV (including contact details for 2 references) and covering letter by Monday 31st March 2025.

Would you like to help transform education and the lives of individuals and communities. You will be part of a purposeful Higher Education Institute as a Senior Administrative Officer and Finance Business Support professional. This role offers a unique opportunity to make a significant impact.
The campus has two sites the requirement is to work on both locations and rotate every other week.
This organisation takes multiple intakes annually, offering a range of qualifications from Certificates to Doctoral degrees. This is a higher education environment with approximately 6,000 non-residential students. Many of the programs, including some degree levels, are offered on weekends.

Your benefits will include:

• Holiday entitlement: 40 days in total: 28 days holiday plus 4 University closure days plus 8 Bank Holidays.
• 5% employer pension contribution & 6.1% employee pension contribution.
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Career and development opportunities, including support to gain further qualifications
• Support for health and wellbeing, including occupational health and counselling support services
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme and season ticket loan

 
Your day-to-day duties will include:

• Delivering empathetic student financial support in person
• Managing student finance queries and debt
• Collaborating with internal and external stakeholders
• Providing comprehensive financial management support
• Contributing to the Institute’s financial sustainability

 
Your skills and experience Will Include:
 

• Strong financial acumen, including budgeting and reporting
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure
• Proficiency in financial systems
• Knowledge of Student Loan Company and its processes

 
If you have the desired attributes and experience plus empathetic understanding of student loans in a higher education setting and feel that you would be a good fit for this role please send your CV to [email protected] without delay.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Job Title: University Access Officer
Salary: £24,570 per year 
Closing Date: Friday 28th March at Midday
Reporting to: Programme Manager
Contract: Full time, 37.5 hours per week
Job Location: West Midlands - currently Moseley School & Sixth Form and Holte Secondary SchoolInterviews: Wednesday 2nd April. Each applicant is kindly requested to keep this date reserved. The assessment day will take place in person at a central Birmingham location, with candidates expected to attend for approximately 90 to 120 minutes.
Start date: ASAP (May 2025)

About the organisation

The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on our programme are 50% more likely to place at a top university compared to statistically similar students.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Our values

1. Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

2. Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

3. Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

4. Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

5. Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role
This vacancy is for a University Access Officer to work in two of our schools in West Midlands, currently delivering our Gateway programme and moving to our new Accelerate programme next school year.  The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.

​Role responsibilities

• Work directly with students in a professional and safe manner.

• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.

• Assess student progress towards being able to make successful Key Stage 5 and university applications.

• Upload information onto the Salesforce database in a timely manner (training is provided).

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.

• Present at termly school meetings with Senior Management to report on our programmes progress.

• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Schools with tuition and coaching in their model:

All the above responsibilities, with the addition of:

• Match students with volunteer tutors.

• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.

• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.

• Monitor the impact of tutorials and intervene as appropriate.

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.

• Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls. 

• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.

Person specification

• Able to communicate and influence with impact at all levels.

• Able to deliver multiple programmes and projects at pace and manage administration accurately.

• Able to work towards and meet deadlines with a problem-solving mindset.

• Able to work independently.

• Able to effectively time manage.

• Able to manage upwards and advocate for own needs.

• Able to lead and manage change.

• Good sense of attention to detail.

• Resilient and adaptable.

• Skilled in building and maintaining excellent relationships.

• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully. 

Benefits:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox – offering shopping discounts, gym memberships, holidays, learning and much more.

· Employee Assistance Programme, a 24-hour helpline for staff.

· Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

· Interest-free travelcard loans.

· Travel-allowance for expenses over £10 per day, where applicable.

· Cyclescheme loans.

· 3 paid Volunteering Days.

· Employer’s pensions contributions (3%).

· CPD options.

· The Access Project welcomes requests for flexible working arrangements.

Equal Opportunities Statement

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification

Proof of qualification is required before the appointment is confirmed.

AAUK is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.  We champion, support, and represent the vital work of air ambulance charities enabling them to save even more lives and improve patient outcomes everyday across the UK.

The postholder will work remotely as part of a national virtual team which meets in person on a quarterly basis (laptop, mobile phone and other relevant equipment will be provided).

The postholder’s key duty is to support the Finance Manager in delivering a high quality professional financial management service to the Charity’s Board and Management Team.

Interviews are expected to take place during the second half of April

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week. 

When in the office you will be based in our Birmingham, Cardiff or Glasgow office. This where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected. 

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. More details can be found in the Staff Handbook.

Ideal start date: 28th April or as otherwise agreed with candidate. 

The Opportunity

The postholder will be responsible for supporting the delivery of our Aspiring Professionals Programme for our young people and for our volunteers and employer partners. Approximately 80% of this role will be allocated to providing administrative support for the mentoring (volunteering) provision with occasional in person support on events required.

1. Project Delivery Support
• Support the delivery of key projects including mentoring recruitment, Disclosure and Barring Service (DBS)/Protecting Vulnerable Group (PVG) checks, mentor matching, and mentor-related event provision.

• Support the delivery of key services delivered to participants and employer partners.   

• Utilise tools and technologies to conduct your work effectively and efficiently such as Excel, our mentoring platform and Customer Relationship Management (CRM) systems.

• Deliver on allocated student/mentoring (online/in-person) events, formally presenting content to a high standard and in line with Social Mobility Foundation messaging. 

• Contribute to team meetings, sharing ideas and collaborating to solve problems creatively. 

2. Monitoring and Evaluation 
• Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
 
• Reflect on your work areas at key points in time, offering suggestions for efficiencies and process improvement 

• Contribute to evaluation for key work areas 

3. Stakeholder Management  
• Handle and follow-up enquiries (from predominantly students and mentors) promptly and professionally

4. Activity Delivery 
• Support the delivery of the mentoring provision by undertaking a range of general administrative tasks 

• Support with the coordination, organisation, logistics and delivery of mentoring events; internships and in-person residential programmes for students 

• Liaise with external stakeholders and third parties to arrange events, secure venues and speakers  

• Stay on-site for day and overnight visits, when needed  

Need to know:

• IT skills  
• Basic Microsoft Office Suite 
• Presentation skills  
• A basic understanding of the barriers young people face in accessing university and careers  

Able to:
• Carry out administrative tasks such as gathering data, preparing reports, database management and clerical work to meet the charity's needs
• Maintain records and produce clear written and oral reports
• Stay on-site for day and overnight visits, when needed 
 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.
 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59 BST on Monday 31st March.
 

1.  Why would you like to work at the Social Mobility Foundation?
2. What makes you a suitable candidate for this role?

Please note that generic applications and CV’s will not be considered. 

Interviews: First round interviews will take place between the 10th and 15th April with slots throughout the working day.

Working as a Funding Officer within the England Central Funding team, you will join our Advice Team. You will be the front-line for telephone and email queries to the Fund from a wide range of customers, dealing mainly with pre-application advice and support for all England and UK programmes, discussing feedback with organisations whose applications have been unsuccessful, queries about funded applications in grant management. This will include contact directly with grant holders and applicant organisations and with a range of colleagues. You will have a strong understanding of our vision and our commitment to equity, diversity, and inclusion. You will manage your own caseload.

The successful candidate must be based near to and be able to easily travel to one of our centres in Newcastle-upon-Tyne and Birmingham, as this role may require office working from time to time. 

Please note that our phone lines are open 0900 – 1700 and the successful candidate will be expected to support shared team cover of these hours.

Interview Date: Week commencing 14th April

Location:  Birmingham or Newcastle-upon-Tyne office/hybrid working.

On application, please align your supporting statement to the criteria below

 Essential: 

• Strong listening, written and verbal communication skills.
•  Ability to analyse a range of information in order to make evidence-based judgements, to challenge when appropriate and to manage risk.
• Ability to learn and apply a variety of detailed processes and technology systems (MS office and Salesforce).
• Good planning, organisation and time management skills. Managing your workload to meet targets and handle competing priorities.
• Ability to build and maintain effective relationships, working within a large team and demonstrating a strong commitment to equity, diversity and inclusion.
• Confidence to continually seek and act on feedback to evaluate and improve your own performance.

Desirable:

• Understand the role of the third sector and the communities we work with and how we make a difference through our funding
• Proactively share learning, knowledge and information, and make improvements by working with colleagues

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals bereaved by the loss of a loved one due to addiction. You will be responsible for delivering a range of services to provide support to people bereaved (and affected) by someone else’s harmful use of alcohol, drugs or gambling. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering the 5-Step Method intervention to individuals, couples and groups and facilitating group support via an online platform.

Working patterns are flexible to allow our services to run from 9am and 9pm 7 days a week. You may be expected to work on a rota basis, covering shifts during this period.

We would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction (via a Helpline and adapted 5-Step Method).
• Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies.
• Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.

Ongoing Support

As a Family Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 10.00am Friday 28 March 2025.

Interviews will be held Thursday 3 April 2025.

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

Governance Officer

Location: Birmingham (1 day per week on-site, 4 days remote)
Salary: £28,000 - £31,300 per annum
Hours: Full-time, Permanent

Are you an organised and proactive individual with a keen eye for detail and a passion for governance? We are working with a leading housing association to recruit a Governance Officer to join their dedicated team.

About the Role

As Governance Officer, you will play a crucial role in supporting the smooth and effective operation of the organisation’s Boards and Committees. You will work closely with senior leaders and Board members, ensuring governance processes run efficiently and in line with legal and regulatory expectations.

Your responsibilities will include:

• Coordinating and distributing Board and Committee papers and meeting packs
• Preparing agendas and attending meetings to take high-quality minutes
• Maintaining action logs and monitoring governance processes
• Supporting board member induction, training, and appraisal processes
• Assisting with statutory compliance, including declarations of interest and company secretarial duties
• Managing governance systems such as Convene and SharePoint

About You

We’re looking for someone with:

• Strong communication and interpersonal skills, able to engage confidently with senior stakeholders
• Excellent organisational and time management abilities, with attention to detail
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and ideally some experience of digital governance platforms
• A proactive approach, with the ability to manage multiple priorities and deadlines
• Ideally, some experience in governance, company secretarial work, or a regulated environment (social housing/charity sector experience is a plus, but not essential)