Administrator support officer jobs in Birmingham
Job description
Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.
Salary £29,651 - £32,773 per annum - full time 36 hours per week.
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.
Deadline for applications: 30 March 2026.
Interview Date: 10 April 2026.
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.
Ideal candidate:
We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.
The client requests no contact from agencies or media sales.
Would you like to provide support, advice and guidance to the Royal British Legion members in Northern Ireland and Republic of Ireland? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This new role will take over responsibility for developing and managing all finance activities and reporting in this rapidly growing charity. You will have the opportunity to shape the role and the evolution of the charity as we grow, implementing financial processes and systems. As a key member of the Management Committee, you will work closely with the CEO, the Office Manager and the Honorary Treasurer.
Key tasks and responsibilities
- Ensure accurate and timely financial records of all income received and expenditure incurred
- Implement a new accounting system, as the charity’s growth takes it from excel bookkeeping to a new integrated finance and reporting system
- Liaise with the payroll bureau to ensure accurate and timely processing and payment of monthly salaries and related costs
- Working with the FHL office in Bethlehem, maintain accurate records of grants paid
- Monitor and maintain correct reporting of Restricted and Unrestricted income and expenditure
- Manage all UK banking activities and maintain oversight of the charity’s bank accounts in Bethlehem
- Prepare, validate and submit regular Gift Aid claims to HMRC
- Prepare monthly management accounts for the Management Committee and Board of Trustees
- Working with the CEO and Treasurer, prepare annual budgets and periodic reforecasts as required
- Working closely with our external auditors, deliver an effective year end close and audit process and ensure submission of Annual Trustees’ Report and Financial Statements to the Charity Commission
- Supervise the Office Finance Administrator
- Assist in the formulation and implementation of financial policies, procedures and controls
- Perform any other duties as reasonably required within this role to support the work of the charity
This job description is not exhaustive; it outlines the primary duties and is subject to change in consultation with the post holder. Projects and priorities may vary from time to time as required
Please include a cover letter stating why you are interested in the job and what you can contribute to our charity. Applications without a cover letter are unlikely to be considered. We would welcome phone calls to discuss the role with our Office Manager before applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Introduction to Action Duchenne:
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
- Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
- Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
- Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
- Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
- Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.
Key Responsibilities
- Governance and Compliance
- Maintain and update governance policies and registers, and development of Standard Operating Procedures.
- Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
- Monitor compliance with charity law, GDPR, and other regulatory requirements.
- Coordinate annual policy reviews and ensure staff adherence.
- Risk and Audit
- Maintain and update the organisational risk register for quarterly Board review.
- Support internal audits and external compliance checks.
- Develop and implement risk mitigation strategies.
- Operational Efficiency
- Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
- Support budget monitoring and reporting in collaboration with Finance.
- Oversee contract management and supplier compliance.
- Reporting and Data
- Prepare governance and operational reports for the CEO and Board.
- Ensure accurate documentation and record-keeping for governance purposes.
- Be the organisation’s Data Protection Officer.
- Minute team meetings.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
We’re looking for a part-time Trusts Fundraising Officer to contribute their skills, experience, and personality to add value to our Trusts team within the Fundraising department at Blesma, The Limbless Veterans.
This home-based role is now available due to the current post holder moving on to new pastures. The Trust team has had incredible success in recent years, which we are eager to sustain and grow. The successful candidate will provide support to the Trusts Fundraising Manager and work alongside a fellow part-time Trusts Fundraising Officer within this ambitious team.
The role is a varied one, focusing on all aspects of the funding cycle – from identifying opportunities and building relationships, to writing compelling applications and providing high level stewardship. The team works collaboratively across the Association to ensure Blesma’s programmes and services can continue to help limbless veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our Members are the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational limbless veterans.
If you’re interested, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability, apply anyway and let us decide!
We may close the application down early if we receive a high volume of applications.
Please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
Blesma is here to assist its Members lead independent and fulfilling lives.



The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.
They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.
Key Responsibilities:
Administration and Coordination
- Support the General Manager with the day-to-day coordination of the NVN’s activities.
- Maintain accurate records, files, and databases (including membership and financial information).
- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.
- Track progress on agreed actions and support efficient follow-up.
- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.
Membership and Communications
- Respond to member and public enquiries in a timely and professional manner.
- Manage membership renewals and maintain the membership database.
- Create and distribute newsletters.
- Maintain our social media presence and website content.
- Store NVN songbooks and send out when purchased.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
- Website management (in liaison with website hosting company).
Finance and Record-Keeping
- Support basic financial administration including invoicing, payments, and expense tracking.
- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.
- Maintain and store confidential documents and archives.
- Support the preparation of information for reporting and audits.
- Work with Xero (accounting software).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)
A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC. This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.
A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage, Direct Debit management and Gift Aid.
This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.
A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.
Main Responsibilities:
Office & Administrative Operations
-
Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.
-
Oversee office supplies, equipment, stationery orders, and relationships with vendors.
-
Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.
-
Support onboarding and practical arrangements for new staff, volunteers, and interns.
-
Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)
Executive & Team Support
-
Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.
-
Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.
-
Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.
Finance & Compliance Support
-
Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.
-
Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.
-
Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).
Event & Travel Coordination
-
Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.
-
Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.
-
Support international travel preparation, including documentation, itinerary organisation, and expense tracking.
Communications & Public-Facing Support
-
Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.
-
Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.
Systems & Organisation
-
Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.
-
Help ensure consistency of templates, branding, and standard documents across ICC UK.
General Duties
-
Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.
-
Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
Deadline for applications: 16th March 2026
Reg Charity No 1164736
ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.
The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The offer of a permanent contract of employment will be subject to references and a 6 month probation period.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
-
Coordinating meetings, events and trustee processes
-
Providing hands-on finance administration, including bookkeeping using Xero
-
Supporting digital systems, CRM and data stewardship
-
Maintaining accurate records and shared documentation
-
Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
-
Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
-
Open, scan, and distribute post to appropriate recipients
-
Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
-
Assist the Senior Leadership Team in website updates and social media content.
Reception
-
Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
-
Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
-
Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
-
Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
-
Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
-
Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
-
Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
-
Coordinate policy update processes and distribution
Financial & Procurement Management
-
Administer procurement processes for office supplies and equipment
-
Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
-
Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
-
Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
-
Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
-
Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
-
Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
-
Arrange annual PAT testing of all electrical equipment
-
Assist the designated Health & Safety Officer in
-
conducting periodic checks of the security alarm systems and access procedures
-
identifying and resolving health and safety issues, maintaining accurate incident logs
-
Relationship Management
-
Maintain positive relationships with key service providers
-
Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
-
Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
-
Conduct annual driving license checks for staff who drive for work
-
Verify MOT and tax status for vehicles used for work purposes
-
Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
-
Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
-
Record workplace accidents
-
Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
-
Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
-
Liaise with IT service provider for equipment procurement and technical support
-
Coordinate laptop setup and configuration for new staff
-
Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
-
Manage and review mobile phone contracts
-
Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
-
Previous experience in office administration
-
Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
-
Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
-
Organisation & attention to detail: Excellent time management and accuracy in data entry
-
Communication: Strong written and verbal communication skills
-
Client facing skills including empathy and sensitivity
-
Efficiency: Ability to manage multiple tasks simultaneously
-
Understanding of GDPR regulations
Values & Behaviours
-
Self motivated and a strong problem solver.
-
Collaborative team player
-
High integrity and a continuous improvement mindset.
-
Commitment to Kairos’s values and ethos.
Other
-
Willingness to work flexibly.
-
Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.
The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.
The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.
In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.
We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement.
Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.
Please follow instructions on the Charity Job website and you will be redirected to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 18 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for an exceptional Legacy Administration Team Leader to play a critical role in safeguarding and maximising one of Marie Curie’s most significant income streams. This is a senior operational role suited to someone with large-charity experience, a strong commercial mindset, and the confidence to manage a high-volume, high-value caseload in a fast-paced environment.
You’ll oversee a team of three Legacy Officers, providing expert guidance, coaching and performance management while maintaining accountability for a portfolio of around 900 active cases. Alongside this, you’ll personally manage approximately 50 complex and contentious matters, including litigation-related cases, ensuring Marie Curie’s interests are protected through robust decision-making, cost-benefit analysis and close collaboration with our legal team.
What You’ll Do
- Lead, support and develop three Legacy Officers, ensuring high performance, quality assurance and clear progression pathways.
- Hold oversight and accountability for 900+ legacy cases, ensuring accuracy, compliance and timely administration.
- Manage a personal caseload of 50 complex and contentious matters, including litigation, disputes and reputationally sensitive issues.
- Work closely with the legal team, executors, solicitors and co-beneficiaries to protect Marie Curie’s entitlement.
- Apply strong commercial judgement, undertaking cost-benefit analysis and making informed decisions on behalf of the charity.
- Monitor KPIs, SLAs and quality standards, ensuring consistent excellence across the team.
- Provide expert technical guidance on wills, probate, tax, trusts and multi-jurisdictional UK estate administration.
- Support process improvement, systems optimisation and operational best practice.
- Deputise for the Legacy Administration Manager when required.
Skills & Experience Needed
- Proven line management experience, including performance management, coaching and developing staff.
- Significant experience in a large charity legacy administration team, ideally handling income of £20m+ annually.
- Demonstrable experience managing contentious and complex legacy cases, including litigation and dispute resolution.
- Advanced technical knowledge of wills, probate, trusts, tax and estate administration across multiple UK jurisdictions.
- Strong commercial mindset, able to assess risk, analyse costs and make confident, informed decisions.
- High-volume caseload management experience, with exceptional organisational skills and the ability to prioritise under pressure.
- Excellent stakeholder management, able to influence solicitors, executors, co-beneficiaries and internal teams.
- Exceptional attention to detail, especially when reviewing legal documentation, estate accounts and financial information.
- Strong systems capability, ideally with experience using FirstClass4 or similar legacy administration platforms.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 4th January 2026
Salary: £41,000 + London Allowance (£3,500)
Contract: Contract, 12 months
Based: Homebased (can be based in London office 2 days per week)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
-
Be friendly, compassionate and self-motivated
-
Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
-
Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
-
Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
-
Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
-
Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
-
To ensure timely and efficient thanking of our supporters
-
Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
Making A Difference

The client requests no contact from agencies or media sales.
Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.
Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.
As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.
We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.
To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:
1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?
2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.
3. How you would handle a disengaged venture leader while managing competing programme priorities.
Please read the Job Description for full details or to arrange an informal chat with the team. Please note the applicant should be UK based, as the role will require travel to London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are recruiting for a dedicated Legacy Officer to join our Finance team and be responsible for the administration of the legacy income process. Reporting to our Finance Business Partner, you will take ownership of the recording of our legacy income, an important area of growth for Mary's Meals.
Key responsibilities
- Set up records and create case files on Salesforce for all legacy bequests received from solicitors and from notifications of bequests on the Smee and Ford website.
- Record the details of all legacy bequests in the case file on Salesforce.
- Set up a SharePoint folder for the notified legacy bequests.
- Upload all legacy documentation received into the legacy case files on salesforce and into the SharePoint folder.
- Respond to the solicitor or personal executor acknowledging the legacy bequest, thanking the next of kin on behalf of major giving and requesting any further documentation.
- Raise tasks on the salesforce legacy case files as a reminder to follow up with the solicitor or the personal executor as to the progress of the legacy administration.
- Correspond in a timely manner with solicitors and personal executors to enquire into progress of the legacy administration.
- Throughout the legacy administration process update the legacy case files with notes of the correspondence with the solicitor or personal executor.
- On receipt of the legacy income complete the documentation requested by the solicitor and close the legacy case file on Salesforce.
- Escalate any issues identified to the Finance Business Partner Income.
- Review the open legacy case files with the Finance Business Partner Income and follow up on actions raised.
- Highlight any improvements/enhancements to the legacy process to the Finance Business Partner Income.
To apply for the role of Legacy Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a talented Salesforce Product Manager to cover a period of maternity leave.
This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training.
The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management.
The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives. This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.
Making A Difference

The client requests no contact from agencies or media sales.
