Administrator support officer jobs

1.Duties and key responsibilities

Donor Stewardship and Reporting 

•Research, manage and develop relationships with a portfolio of donors informing, educating, and inspiring them about MAP’s work, and asking them for donations either directly in application or facilitating asks by peers. 

•Create a personal plan for each ‘qualified’ donor, taking into account the individual donor’s interest, motivations, giving patterns, any information they need to support our work. Execute that plan on a timely basis plan so that individuals are retained and upgraded. 

•Work with colleagues to secure appropriate project information, including budgets, to create effective offers, proposals and cases for support.

•Create reports that accurately reflect activity and performance for donors who have supported specific projects, to show the impact of their gift

•Ensure that all major givers in your portfolio are provided with the highest level of stewardship and take overall responsibility for your own contacts and annual workplan.

•Ensure the upkeep of a database and filing system on all existing and prospective donors.

•Provide regular reports to the Philanthropy Manager and Head of Philanthropy. 

•Develop relationships with Trustees, Patrons and other ambassadors/high net worth volunteer fundraisers of MAP, where appropriate. 

Events

•Ensure that appropriate donors/prospects/influencers are invited to cultivation and fundraising events and to attend these events in the UK.

•Support in the development of Philanthropy team events, including dinners, receptions, and donor field visits, as part of a project team

General

•Work closely with colleagues in the Philanthropy team and other colleagues, maximising all opportunities and supporting a dynamic, successful, and professional team

•Ensure that data security is maintained and that legal and regulatory requirements are fully complied with (such as Data Protection, ICO, Fundraising Regulator and, Institute of Fundraising Regulations), keeping informed of trends and developments in the UK fundraising marketplace. 

•Undertake other tasks as necessary to achieve the overall objectives of the team and the organisation.

2General Responsibilities   

•Support the mission, ethos, and values of MAP.

•Carry out other associated duties as may arise in line with the broad remit of the position.

•Support and promote diversity and equality of opportunity in the workplace.

•Work collaboratively with others in all aspects of our work.

PERSON SPECIFICATION

Skills and abilities

Essential

•Strong interpersonal skills, ability to build rapport quickly and maintain strong relationships

•Clear and thoughtful communicator with the ability to tailor messages to different audiences, including presenting information when required

•Self-motivated and pro-active in seeking out answers to problems.

•Ability to deal with information confidentially and respond with sensitivity.

•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

•Strong attention to detail

Desirable

•Understanding of overseas humanitarian and development issues.

•Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.

Experience

Essential

•Driven, proactive and externally focused, able to spot and create opportunities. 

•Experience of supporting or managing externally facing events. 

•Experience of writing reports or of investigating, collating, summarising, and disseminating research.

•Experience of writing & presenting cases for support, letters, and proposals.

•Experience of using a database to support targeting and research.

•Ability to prioritise and work on numerous projects simultaneously.

Desirable

•Experience of securing support from UK-based and overseas donors, supporters or trusts.

•A good understanding of major donor fundraising.

Personal attributes and other requirements

•Commitment to MAP’s aims and values

•Commitment to anti-discriminatory practice and equal opportunities.

•Commitment to upholding the rights of people facing disadvantage and discrimination. 

•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation 

•Strong administrative skills; computer literacy; good numeracy.

•Ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolsters its support to the organisation ensuring delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director will join the finance team and play a crucial role in the day-to-day financial administration of the charity. You will also play a key role in improving our financial systems and process as we continue to grow. This is a 35 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.

Main Duties and Responsibilities

General

• Ensure robust financial administration of all supplier payments and funder receipts including all entries into accounting system to relevant programme and project budgets and the subsequent filing of all payment documentation.

• To provide a professional and comprehensive service in dealing with finance queries raised by suppliers, customers and funders Accounts Payable

• Ensure goods and services invoiced have been ordered and charged in accordance with the approved purchase order • Raise regular BACs payments, ensuring all creditors are paid in accordance with internal policies

• Fulfilling orders and booking requests using company credit card on an adhoc basis

• Record all transactions on SAGE

• Reconcile the creditors account on a regular basis Accounts Receivable

• Ensure all invoices are processed in line with requests

• Record all receipts in SAGE

• Manage credit control function, ensuring that all debts are received in line with internal policies and procedures

Cash Management & Bank

• To oversee the distribution of petty cash when required and reconcile receipts

• Perform bank reconciliation on a regular basis and ensure all payment information is updated

• To support the Finance Assistant (Trust and Grants) in periods of absence

Other Duties and Responsibilities

• To meet regularly with Finance & Resources Director for supervisions

• Undertake additional duties within competence of post holds as required by the Finance & Resources Director

• Flexible approach to working patterns and in-office working days.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check. 

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks.

Roles and Responsibilities

Human Resources

• Monitoring shared P&C inbox, addressing enquires in a timely manner.
• Collecting and maintaining various HR trackers and databases.
• Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
• Assisting in the new joiner induction and on-boarding processes.
• Updating and maintaining staff records.
• Ensuring data is stored in line with principles of GDPR.
• Completing pre-employment checks, including reference, right to work, and vetting checks.
• Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
• Performs other related duties as assigned
• General Administration:
• As part of onboarding, facilitate the induction process for new joiners in the London office, including:
• Issuing access passes
• Coordinating with the TSS team on new joiner equipment
• Facilitate the DSE assessment process
• Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
• Any other duties of an administrative nature

Person Specification

Essential

• Degree or equivalent work experience
• Excellent verbal and written communication skills
• Knowledge of basic principles of GDPR
• Methodical, accurate and organized with a keen eye for detail
• Proven ability to successfully communicate and mediate with both management and staff
• Good understanding of Microsoft Windows including MS Word, Excel and Outlook
• Good communication and interpersonal skills

Desirable

• Experience of using Microsoft Applications
• Experience of using Human Resources Information Systems
• Experience of working in an International NGO
• Proficiency in additional language would be advantageous
• Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Wednesday, 14 May 2025

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment

As a values-driven leader, the CEO will provide strategic leadership and operational oversight to ensure the charity delivers its mission with integrity, compassion, and impact. They will be responsible for leading a small team, managing resources, driving income generation, and ensuring compliance with all legal and regulatory requirements. As the public face of the organisation, the CEO will represent the charity to stakeholders, funders, and the wider community, building strong relationships to secure support and drive sustainability.

Lead a small team of 10 to fulfil its mission of breaking the cycle of Modern Slavery in Derbyshire and beyond. The care and wellbeing of our staff team is vital to the success of the organisation, and we are looking for a leader who understands and embodies the value of centring care and wellbeing.

The Role

Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation. 

Key Responsibilities

The postholder will: 

• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations. 

• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.

• Increase income from grants, corporates and funds from individuals, with support from Trustees.

• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond. 

• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.

• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.

• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses. 

Strategic & Commercial Leadership

• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.

• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.

• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.

• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.

Venue & Operational Management

• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.

• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.

• Ability to optimise rental income and diversify income streams, while serving community needs. 

• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.

• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health. 

Community & Stakeholder Engagement

• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.

• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.

• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests. 

• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.

Do you want to be part of a dynamic and creative team? We are recruiting an Events Officer to work in the Development and Alumni Relations Office (DARO) to deliver creative, sector leading events. The Events Officer has responsibility for delivering both in-person and online events for our global community of alumni, donors and volunteers. From our mass engagement ‘Bringing Birmingham to You’ event series, to bespoke events hosted by senior members of University staff, and stewardship events to thank our donors and volunteers at all levels, the Events Officer will ensure a high-quality, engaging, and tailored experience for alumni, donors, volunteers, and VIPs. 

DARO is an ambitious office and we support our team to succeed. You will contribute to a busy programme of events, and over the year will focus on delivering activity as part of our 125th anniversary celebrations as well as a series of high-profile events in the lead up to the close of our fundraising and volunteering campaign, Birmingham in Action. You will have the opportunity to shape a creative and impactful programme which engages our alumni and supporters with the University.

DARO exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

Training Officer (Events) 

Join a Great Place to Work certified employer! 

We are seeking a Training Officer for a maternity cover, to lead and deliver impactful in-person training events that support early years professionals across the UK. 

Position:Training Officer (Events) – Maternity Cover 

Location:Huddersfield/Hybrid (minimum 2 days per week in the office) 

Hours:37 hours per week 

Salary:£26,000 Per Annum 

Contract:12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role 

As a key member of the Quality and Training team, you’ll take the lead in managing in-person training events. From initial planning to post-event evaluation, you will ensure every event is delivered to the highest standard and in line with organisational goals. You will also line-manage a Training Administrator and play a central role in upholding the quality and impact of member events. 

Key responsibilities include: 

• Planning, coordinating, and hosting in-person training events across the UK 

• Ensuring Associate Trainers are booked and prepared with relevant materials 

• Liaising with stakeholders including trainers, customers, and venue providers 

• Managing budgets, financial records, and procurement processes 

• Supervising a Training Administrator to deliver excellent customer service 

• Reporting on KPIs and training impact to managers and stakeholders 

• Supporting product development and identifying training needs 

• Organising NDNATalk and ad hoc online events with marketing and PR support 

• Leading customer engagement from registration through to post-event feedback 

About You

You’ll be highly organised and confident in managing events from concept to completion. With strong administrative and communication skills, you’re comfortable managing multiple priorities and working with internal and external stakeholders. You’ll bring energy to your team and take pride in delivering training that makes a difference. 

Essential skills and experience: 

• Proven experience in training or events management 

• Excellent organisational and time management skills 

• Strong IT skills, including MS Office and database systems 

• Ability to manage and motivate a team 

• Strong verbal and written communication skills 

• Financial administration and budget monitoring experience 

• Ability to work flexibly and travel within the UK as needed 

Desirable: 

• Experience using video conferencing tools 

• Line management experience 

• Degree in events management or a related field 

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation. 

You may also have experience as a Events Coordinator, Training Coordinator, Event Manager, Learning and Development Officer, Programme Coordinator, Project Officer, Training Administrator, Development Officer, CPD Coordinator, Conference Officer. #INDNFP 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.  

We are looking for a CiCLA qualified Legacy Officer to ensure that legacy income is processed in accordance with internal policies. 

You will be responsible for the management of a portfolio of legacy cases where the charity is named as a beneficiary; work with external solicitors and lay executors to ensure that gifts are received in a timely fashion and that all internal and external procedures and legislation is adhered to; promote pragmatic solutions and refer appropriate matters to the Senior Legacy Manager to ensure all reputational risks are proactively managed.  

Additionally, you will be required to work on projects to improve the Legacy Team’s ways of working and to help support with the development and delivery of the team and organisational strategies. 

Expected travel for this role is approximately meeting internal and external stakeholders as required, approximately twice per quarter; this may increase during busy periods. In addition, attendance to two all-staff away days per year and team away days in London on a quarterly basis.   

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

The role is a two day a week commitment. (16 hours) £150 per day.  We are flexible on working from home but would prefer that at least one of the two days is at the office with the other two staff members, our Office Administrator and CEO.

It involves –

Monitoring and recording all income for the charity

Sourcing funding, at present primarily from Trusts and Foundation or individuals

Collaborating with the office team on other fundraising initiatives and events

Support the delivery of digital fundraising activities

Being a small team, other tasks may come up from time to time

Exploring and obtaining fundraising from Corporate entities.

It requires –

A good knowledge of a CRM database, preferably Advantage nfp

Good writing and communication skills

Someone with attention to detail

Someone who can work flexibly in a team.

The charity has an office in Bermondsey

To apply please email  with a CV and covering letter outlining any experience of health or stroke related work additional to your fundraising experience.

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

• Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
• When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
• Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
• Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
• Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
• Support the drafting of Fundraising policies, procedures and systems used by the organisation
• Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

• Act as our day-to-day administrator for our Salesforce database
• Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
• Take the lead on running selections and reports to support fundraising activity
• As needed, provide basic training and guidance about Salesforce for the team
• Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

• Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
• Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
• Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

• Provide administrative and coordination support for fundraising campaigns, appeals and events
• Assist with donor stewardship, including thank-you letters and donor communications
• Respond to enquiries via the Fundraising inbox, social media or post
• Support scheduling and coordination of Fundraising meetings and cross-team projects
• Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.

This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.

Key Responsibilities:

• Maintain accurate and legally compliant supporter and membership data in the CRM system.
• Develop, implement, and review CRM data processes to improve the supporter journey.
• Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
• Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
• Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
• Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
• Ensure the accurate recording and reconciliation of donations and membership fees.

Person Specification:

• Experience working with CRM systems to manage supporter or customer data.
• Understanding of data protection and legal compliance regarding data handling.
• Strong organisational and interpersonal skills with attention to detail.
• Excellent communication skills and a commitment to delivering high-quality customer service.
• Experience in managing financial transactions and payment processes.
• Previous experience within a fundraising or membership-based organisation.
• Familiarity with Direct Debit administration and working with BACS or Payfile systems.
• Ability to liaise with external service providers and support cross-functional teams.

What’s on Offer:

• This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
• A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
• A rare part-time opportunity of 29.5 hours per-week and an immediate start.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

We are a social enterprise as well as a charity, which means we charge for some of our services and use any surplus to help fund our community projects. Our income comes from a variety of sources including contracts, grants and increasingly, individual donations. 

About the role

We are seeking a proactive and organised Finance Officer to join our small, friendly team for 1 day per week (0.2 FTE) on a permanent basis. This is a hybrid role, offering a mix of home and occasional office-based working from our base in Hackney. 

Reporting to the Director, you will play a crucial role in ensuring the smooth and accurate management of our finances. You will be responsible for bookkeeping, financial reporting, and contributing to the overall financial health of the organisation. This is a fantastic opportunity to utilise your finance skills within a supportive environment where your contribution will have a direct impact. 

We’re looking for an experienced finance administrator or officer with a strong understanding of bookkeeping and financial reporting, ideally within a charity, social enterprise or small business. You’ll possess exceptional numerical skills, a keen eye for detail, and excellent organisational and time management abilities. You’ll also be a proactive problem-solver with a warm and friendly communication style and the ability to work collaboratively within a small team.

If you are looking for a rewarding part-time opportunity where you can contribute your finance expertise to a meaningful cause, we would love to hear from you.

If you’d like to have an informal chat about the role before applying, please contact Natalie Pink, Director.

Programme Delivery Officer

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

None

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

Main relationships

Director of Operations & Programmes, Head of Operations, Partnerships Project Manager

Benefits

· Salary £34,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
 

Purpose of the role

Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.

This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.

Main Duties and Responsibilities

· Provide comprehensive support to the Partnerships Project Manager

· Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.

· Act as a point of contact for partners and project/programme stakeholders.

· Assisting with programme and project initiation, such as design and planning.

· Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.

· Data analysis and programme reporting, preparing partner reports and tracking performance.

· Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.

· Travel to engagement events across the UK

· Represent and advocate for Drinkaware at partnership or public meetings and events.

· Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.

· Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions

· Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders

Accountable for:

Delivery of partnership projects & programmes

PERSON SPECIFICATION

Qualifications and/or experience

Experience of partnership or programme delivery

Essential Criteria / Key Skills

1. Ability to multitask and manage several partnerships simultaneously

2. Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.

3. Experience of organising small events and workshops

4. Experience of writing clear, concise, reports and accurately maintaining  documentation

5. Attention to detail and foreplaning

6. Experience of a broad range of software packages including Word, Excel, PowerPoint

7. Strong analytical skills and presentation of data.

8. Experience providing administrative support.

9. Ability to work on your own and take initiative.

10. Ability to travel across the UK as necessary to attend events and meetings

11. A positive ‘can do’ attitude

12. Emotionally intelligent and resilient when under pressure.

13. An energetic and committed ambassador for Drinkaware, our mission and values

Special features of the role

This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.