Administrator support volunteer volunteer roles in leeds, greater london

Are you a dedicated professional with a passion for community engagement and urban planning? Perhaps you have recently retired and would like to help the next generation of planners to gain some experience?

Planning Aid for London is seeking dynamic individuals to join us as a Lead Volunteer Caseworkers. This role is a great opportunity for experienced town planners to help communities to shape the future of London's neighbourhoods and contribute to positive community development.

What We're Looking For:

We are seeking experienced and motivated individuals with at least 5 years experience in:

• Urban planning
•  Development management
• Planning policy
• Planning enforcement 
• Planning applications (understanding the terminology, responding to planning applications)
• Navigating planning committee meetings

If you have proven leadership skills, excellent communication skills and a commitment to empowering communities, we want to hear from you!

Diversity Statement

Planning Aid for London's main aim is to help support greater diversity and inclusion for residents as part of the planning system. We work to empower people to have real influence over decisions about their environment and communities and welcome opportunities from anyone who would like to help us to achieve that.

Planning Aid for London is aware that discrimination based on sex, race, ability, sexuality, class, gender, religion, age, maternity, parenthood or other characteristics can be consciously or subconsciously replicated in its undertakings and will eliminate any form of discrimination in its activities. To achieve this Planning Aid for London regularly reviews and monitors their work and practises.

About Us

Tell My Truth and Shame the Devil CIC is a grassroots community interest company committed to fighting Child Sexual Abuse (CSA) across all UK communities.
We work to protect, heal, and empower survivors, amplify their voices, and educate the public through media, outreach, and education.

Our CIC is a movement, not just an organisation — everything we do is built from the ground up by people with heart, courage, and vision. We believe in truth, love as law, and community unity.

This is a grassroots, volunteer-driven structure, so this role will suit someone who values purpose, legacy, and growth over titles or pay at this stage.

Role Overview

We are seeking a Voluntary Assistant to the Executive Assistant, who will directly support the Executive Assistant to the Founder in the day-to-day coordination, administration, and communications of the CIC.

You will play a vital role in helping the team stay organised, efficient, and connected as we expand our operations, events, and fundraising programmes.

This is an unpaid voluntary position for someone passionate about helping build a movement that fights CSA and supports survivors across the UK.

Key Responsibilities

• Support the Executive Assistant in managing schedules, meetings, and communications.

• Assist with preparing reports, tracking project tasks, and ensuring follow-ups through Asana.

• Help organise and document team meetings, training sessions, and fundraising events.

• Communicate with internal departments, volunteers, and external partners in a professional and sensitive manner.

• Assist with digital organisation — filing, cloud storage management, and shared document control.

• Help prepare correspondence, press materials, or short summaries for the Founder or senior team.

• Occasionally attend virtual or in-person meetings to take notes and ensure next steps are actioned.

• Maintain confidentiality and sensitivity when handling information related to CSA, survivors, and internal operations.

Ideal Candidate

• Passionate about fighting against CSA and supporting survivors.

• Organised, proactive, and eager to learn about how community organisations operate.

• Tech-savvy and comfortable with tools like Asana, Microsoft Office, and Google Drive.

• Strong communication skills (written and verbal).

• Professional, empathetic, and committed to the CIC’s values of truth, love, and collective healing.

• Able to take initiative and work independently or within a small, close-knit team.

What You Will Gain

• Direct mentorship from the Executive Assistant and leadership team.

• Experience working closely with the Founder and understanding the inner workings of a fast-growing grassroots organisation.

• Opportunities to develop leadership, communication, and project management skills.

• The chance to make a real difference in the fight against CSA and contribute to something historic.

• Full training, mentoring, and ongoing personal development provided.

• Travel and food expenses covered for any in-person activities.

The possibility of transitioning into a paid role as the organisation grows.

Use your financial expertise to help bring joy to children living through crisis. Join Clowns Without Borders UK as our Treasurer and play a vital role in strengthening a small, high-impact international charity.

Governance 

Our Board is the ultimate governance body for the charity, serving as stewards of its resources, and ultimately responsible for our strategy, operations and financial management. Our board ensures we comply with our governing document, charity law and pursue our objectives. They are responsible for providing support, guidance and decisions to the CWB team, ensuring the effective and efficient administration of the organisation. 

Trustees are elected for a 2-year term but with the opportunity to be re-elected. 

Trustee Responsibilities 

Strategy and Governance 

• Actively contribute to the Board of Trustees’ role in giving firm strategic direction to the charity, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets 
• Supporting high standards of governance and risk management 
• Ensuring the organisation is accountable and transparent in its activities 
• Ensuring compliance with relevant charitable and company legislation 
• Safeguarding the interests of Clowns Without Borders’s beneficiaries 

Advocacy 

• Acting as an ambassador for Clowns Without Borders
• Overseeing, and presenting budgets, accounts, and financial statements to the board 

Treasurer’s Responsibilities 

Overseeing the financial matters of the charity 

Ensuring proper accounts and records are kept 

Develop and/or review and implement financial and reserves policies 

• Be a point of contact and lead on issues relating to financial matters of the charity 

o Implementing and monitoring financial controls and ensuring relevant systems are in place 

o Liaising with charity’s director to ensure annual accounts are compliant with Charity Commission guidelines when necessary 

o Liaising with the charity’s independent examiner where appropriate. 

• Drive financial strategy and planning 

o Lead financial discussions with the board team 

o Present strategic options for future financial planning 

o Set up models to help other directors/trustees evaluate financial position and planning 

Expertise 

• Qualified UK Chartered Accountant 
• Knowledge and experience of current financial practices relevant to small charities 
• Strong financial management and strategic experience 
• Good financial analysis skills. 
• Ability to communicate clearly 

Person Specification 

• Passionate about children’s rights 
• Embody the values of CWB and endeavor to maintain a spirit of joy, peace, compassion and kindness in the way we work together on the Board 
• Enthusiastic about our mission and able to support this through the sharing of ideas, professional expertise and networks 

Remuneration 

The position of Trustee is unpaid. However, all reasonable out-of-pocket expenses incurred will be reimbursed in line with our Expenses Policy. 

Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech. 

This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this. 

Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign. 

We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,

About the role

Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to: 

• Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations. 

• Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.

• Share and answer questions about your own experiences on phone calls. 

• Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.

• Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.

Who are we looking for?

You’re likely to enjoy volunteering in the Training & Outreach Service if you: 

• Enjoy public speaking and chatting with groups or would like to develop these skills. 

• Have or are interested in developing presentation skills. 

• Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality). 

• Are comfortable sharing your personal experiences in relation to phone calls. 

• Have good time management skills – sessions will only last an hour, and every second counts! 

• Are passionate about making the world a better place for people who stammer. 

• Can commit to at least five sessions in advance.

For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.

You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.

As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please click 'apply' to fill in the volunteer form that is on our website. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

Digital Marketing Manager Volunteer
Remote Volunteer

ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and distribution to help the elderly and people with disabilities who work in the informal sector to get better livelihood through micro-business management, giving them greater market exposure.

Currently, we are still redesigning ZAKKI fully function product. We are expecting to develop the ZAKKI fully function product in the upcoming years.

ZAKKI is a non-profit foundation, and all ZAKKI teams and volunteers do not receive a salary. In return, the volunteer can enlist their contribution as part of ZAKKI as their portfolio during executing the project and upon the project completion. Furthermore, English proficiency will be required as the central communication, both in the documentation and verbal communication.

ZAKKI provides equal volunteering opportunity for everyone regardless of age, sex/gender, color, race, creed, nationality/origin, marital status, sexual orientation, political belief, or disability that does not prohibit essential performance job functions. All matters relating to volunteering are based upon one's ability to perform the job, as well as one's dedication to ZAKKI's Mission and needs.

As a digital marketing volunteer, you will also need to:
•  Create and implement effective social media strategies
•  Assist with email marketing for campaigns
•  Creating monthly reports
•  Support our digital marketing team
•  Assist with social media campaigns
•  Assist with Search Engine Optimization (SEO) is a must
•  Assist with Search Engine Marketing (SEM) is a must
•  Produce website and social media content
•  Complete other administrative tasks as needed
•  Prepare weekly updates and reports to track growth and success rates of campaigns
•  Implement marketing strategies

Qualifications:
•  Ability to take initiative, employ good judgment, and manage projects from beginning to end
•  Excellent writing, editing, and proofreading skills
•  Exceptional ability to manage details
•  Ability to multitask in a fast-paced environment
•  Ability to meet deadlines and to anticipate next steps or needs
•  Work effectively both independently and as part of a team
•  Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools (e.g. HootSuite, Google Analytics)
•  Strong working knowledge of email marketing applications
•  Experience using Adobe Photoshop and other content creation tools
•  Graphic design skills
•  Computer skills

This is an unpaid volunteership.

Interested applicant required to fill up this Google Form, based on the team he/she interested to be part of;
https://forms.gle/QzsA56SJZvCxFBey8

select role DIGITAL MARKETING

We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers

• Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.

• Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.

• Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.

• Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.

• Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.

• Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.

• Advise and support the Board in developing a long-term funding strategy.

• To maintain clear records on the organisation’s shared systems (Google Drive).

• Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress

• To check and respond to funding application emails promptly and within deadlines set for funding applications

What do we expect from the Funding Manager?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

• Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.

• Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.

• Strong organisational skills, able to manage multiple deadlines and priorities.

• Financially literate, comfortable working with budgets and data.

• Self-motivated and able to work independently while collaborating with others.

• A commitment to the values and mission of Hidayah LGBTQI+.

• Knowledge of CRM or funding management tools.

Desirable:

• Experience working with grassroots or LGBTQI+ charities.

• Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on the Cats Protection website.

We believe in the power of holidays to transform lives. Time away matters. For many families facing tough times -whether through financial hardship, illness or other challenges - a short break can feel out of reach. Yet, these moments of escape and connection are vital for well-being, resilience, and hope.

Our mission is simple but powerful: to provide families who wouldn’t otherwise get a break with the chance to spend quality time together, make memories, and return home stronger. 

As a Trustee, you will play a crucial role in shaping our future. You’ll help guide our strategy, ensure we remain true to our values, and support us in reaching even more families who need our help. Your expertise, insight, and passion can help us grow and innovate, so that no family is left behind when it comes to the simple joy of time away together.

About our Trustee Team

Our Trustees are a team of volunteers who use their diverse skills, experiences, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.

Family Holiday Charity has an ambitious strategy over the next few years, which will see us expand our services to families, develop our influencing work within the travel and leisure industry and government, and evolve our ways of working so that we can accept and use gifted breaks, travel and other services at scale to give families who really need it a holiday.

To help us do all that we’ll need the guidance, challenge, connections, and support of all our Trustees.
Given our goals, we’re particularly looking to add the following professional skills and experiences to our team.

• Legal Expertise - Our Trustees have a duty to ensure the charity operates within the law and complies with regulatory responsibilities, including charity law, safeguarding and governance requirements. This may involve providing advice on legal risks and obligations, ensuring compliance with articles of association and relevant legislation, supporting decisions on contracts, partnerships, risk management and more.
• Family Charity leadership - the Charity's vision if that 'every family in the UK should have a holiday' and this bold statement reflects our belief that time away together is not a luxury but a lifeline. We're seeking experience from a family support base to help advocate for our beneficiaries needs and help us expand our reach.
• Influencing / Campaigning - We are seeking experience and ambition that will help us influence policy and industry practices through the development of relatinships with policymakers, travel and tourism industry and media etc. Also shape campaigns, raise awareness, drive systemic change and support advocacy strategies to remove barriers for families. 
• Digital Transformation - We wish to evolve and develop our digital strategy and technology adoption. A key priority is to ensure our digital growth is considered and aligns with accessibility and security.

Your Skills and Contribution

You'll need: 

• Strategic vision, independent judgement, and an ability to think creatively.
• A proactive attitude, willing to bring new ideas and perspectives to our Board, and confident about challenging decisions, where necessary, in the best interests of the charity.
• Willingness to understand and take on the duties and responsibilities of trusteeship.
• Commitment to the charity and our mission, and the ability to devote the necessary time and effort to do the role well.

The Commitment 

We’ll ask you to participate in four two-hour Board Meetings per year, typically in person at our office in London or remotely.We also get together for a Strategy Day in September/October, which is held on a weekday in London, and you’d need to attend that in person.

We can support with any access needs for in-person meetings.,

There are two Board sub-committees- one which focuses on our Finances and Risk, and one which considers our people (Trustees and Staff). Once you’ve settled into the role, most Trustees join one of them. They meet remotely around four  times a year.

Outside of formal meetings, you’ll be warmly encouraged to get to know the staff team, and attend fundraising events 
or other events to meet referrers, families, and supporters wherever possible.

Overall, you’ll need to be able to commit around 6 hours each month for a mix of meetings and events, contributing
your skills and perspective to projects, building your knowledge of the charity and developing as a Trustee.

See the trustee pack for more information and for the application and interview process - click apply to see this. Please note the deadline has been extended to midnight on Sunday 4th January 2026 to ensure the professionals skills and areas of experience (as listed above) are captured.

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Help safeguard our future: Join BBS UK as our Treasurer

Bardet-Biedl Syndrome UK (BBS UK) is seeking a new Treasurer to join our Board of Trustees and play a key role in ensuring the charity remains financially strong, sustainable, and well governed.

Bardet-Biedl syndrome (BBS) is a rare, complex genetic condition that causes blindness, learning disabilities, obesity, and a range of additional health challenges. BBS UK is the only UK charity dedicated to supporting individuals and families affected by BBS.

We provide advocacy services, NHS clinic support, publications, and community events that help people navigate life with BBS. Each year, we support over 700 individuals, working alongside a small team of dedicated part-time staff and committed volunteers.

It’s an exciting time to join our charity. We are looking to strengthen our governance and build on our financial foundations to support future growth and impact.

The role

As Treasurer, you will oversee the financial governance of BBS UK, working closely with the Board of Trustees, Operations Manager, and external accountant.

This is a strategic oversight role, not a hands-on bookkeeping position. Day-to-day financial administration is carried out by staff; the Treasurer provides assurance, guidance, and clarity to support good decision-making.

Key responsibilities include:

• Maintaining a strategic overview of the charity’s financial health

• Presenting clear summaries of financial information at Board meetings

• Advising Trustees on the financial implications of plans and decisions

• Overseeing the annual budget and supporting longer-term financial planning

• Ensuring appropriate financial controls and procedures are in place

• Supporting the preparation of annual accounts and liaison with the Independent Examiner

• Helping ensure appropriate reserves are maintained in line with policy

The Board of Trustees retains collective responsibility for the charity’s finances.

We’re looking for someone with:

Essential:

• Experience in finance, accounting, bookkeeping, or financial oversight

• Confidence interpreting financial information and explaining it clearly to non-financial colleagues

• Understanding of financial controls and good governance

• Ability to think strategically and identify financial risks

Desirable:

• Experience in a charity or not-for-profit setting

• Understanding of restricted and unrestricted funds

• Experience working with budgets or management accounts

We particularly welcome applications from people with lived experience of BBS or a connection to the BBS community, though this is not essential.

As a BBS UK Trustee, you will have:

• Induction, training, and ongoing support

• Reasonable expenses reimbursed

• Opportunities to develop new skills and contribute at a strategic level

• The chance to make a meaningful difference to a rare disease community

• Opportunities to collaborate with dedicated trustees, staff, and partners

Time commitment

• Attendance at four Board meetings per year (online, approximately 3 hours each)

• Reviewing financial information monthly or quarterly

• Additional input around budget setting and year-end accounts

• Attendance at our annual conference weekend (in person; expenses covered)

If you would like an informal conversation about the role before applying, we would be very happy to arrange a chat with our Chair.

BBS UK is committed to equality, diversity and inclusion, and we welcome applications from people of all backgrounds who share our values and want to support our community.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

Volunteer: Data & Analytics / Funding Research Assistant
Jawbone Collective CIC

We are seeking a detail-oriented and analytical volunteer to support our data-driven decision-making and fundraising efforts. This role is ideal for someone who enjoys researching, organising information, and using data to tell a meaningful story — especially within a creative, community-focused arts environment.

You will help us collect, interpret, and present data that demonstrates our impact to funders, partners, and stakeholders. You’ll also contribute to researching grant opportunities, supporting funding bids, and strengthening our ability to secure financial resources for future programmes and accessible literary initiatives.

Key Responsibilities:

• Assist in gathering data related to audience engagement, workshop participation, reach, and impact

• Organise and present data clearly (charts, reports, summaries, insights)

• Contribute to the development of evidence-based funding bids and grant applications

• Research new funding sources including grants, trusts, donors, and corporate partners

• Help maintain accurate records and metrics related to growth, performance, and community reach

• Work collaboratively with our leadership team and provide data insights that support strategic planning

Ideal Candidate:

• Strong analytical and organisational skills

• Experience with spreadsheets, CRM tools, or analytical software is beneficial (but not required)

• Some familiarity or interest in funding applications, research, or bid writing

• Able to translate raw data into meaningful insight

• An interest in arts, culture, and the social importance of accessible literature

What You’ll Gain by Joining Us:
You’ll become part of a collaborative and vibrant creative community where your ability to work with data has tangible cultural impact. Working within a poetic and literary organisation, you’ll see firsthand how numbers can reveal stories of growth, inclusion, and transformation. Your contributions will help secure real opportunities for emerging and underrepresented writers, and you’ll gain experience that strengthens your skills in fundraising, analytics, and nonprofit decision-making — all while supporting a mission rooted in creativity, equity, and community connection.

Time Commitment:

• Flexible based on your availability — approximately 4–8 hours per week

• Remote working — with optional involvement in in-person activities in the Southwest if you wish

Benefits:

• Build portfolio-ready experience in analytics and nonprofit funding

• Develop skills in bid writing and grant research

• Gain insight into arts-based community development

• Be part of a welcoming, inclusive organisation where every contribution matters

To Apply:
Please send a brief CV and a short expression of interest — we welcome applicants of all backgrounds and experiences.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

This volunteering role will be for the new Harlow & Sawbridgeworth branch which will cover postcodes SG10, CM17, CM18, CM19, CM20 and CM21.

The branch are looking for indoor fosterers so applicants will need to have a suitable spare room.

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on the Cats Protection website