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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted today
Top job
Army Cadet Charitable Trust UK, Lancaster (On-site)
£28,808 per year
We are looking for a self-motivated enthusiastic and experienced Support Officer to work with our Centre Manager at Halton.
Posted 1 day ago Apply Now
Top job
Church of England, Remote
Up to £59248 per annum
WE ARE LOOKING FOR A PROGRAMME LEAD
Posted 2 days ago
Top job
High Trees Community Development Trust, London (On-site)
£25,210 - £30,600 per year
Our Youth and Play Practitioners play a key role in the Children, Young People & Families team, ensuring the smooth running of our services.
Posted today
Closing in 4 days
St Giles Hospice, Lichfield (On-site)
£25,263.1 - £26,651.4 per year
Posted 3 weeks ago Apply Now
BeSpace, Oxford, Oxfordshire (Hybrid)
£22,000 - £25,000 per year
We are looking for an Operations Coordinator to cover adoption leave, likely for one year. A vital role in keeping BeSpace running smoothly.
Posted 1 day ago Apply Now
Closing today at 23:30
Students' Union UCL, London (Hybrid)
£21,859 - £25,099 (FTE £36,433 - £41,833) including London Allowance
Posted 2 weeks ago
Closing in 5 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£33,382 per year
Posted 2 days ago
Church Army, Broomhall (On-site)
£12,653.50 per year (£25,307 FTE per annum pro rata)
The role of PA is a key opportunity to work alongside and support the SLT and the Board of Trustees as they lead Church Army forward.
Posted 1 week ago
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Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work